Alon Shwartz, CTO of Docstoc (http://www.docstoc.com) gives tips on how to keep employees engaged and happy in a work environment. By paying attention, looking at their career goals and providing useful feedback one can create good relationships and thus happy employees.
- Pay attention to the individuality of each employee
- Determine the long term career goal & help them get there
- Keeping your employees happy is a win-win for the business
- Treat your employees to coffee or lunch throughout the week
- Provide useful feedback to help your employees continually improve
Over the years, as I hired many, many employees, I realized that it’s more than just hiring the employees and there are enough advices over the internet and different websites and articles about how to hire and where to go and look but the thing not enough has been said on how to keep employees and that’s very key because the hiring process is just the beginning. But then you have, you want to keep these employees as long as possible for years to come. So what do you do?
So the first thing you need to do is to understand and recognize that each employee is different, is unique. We’re talking about an individual human being and many times managers looked at employees as a group. They are developers. They are testers, they are customer support. But you need to look at each one of them individually and why is that, because they are different.
Secondly, you need to identify with each one of them what is the goal that they want to achieve and then work with them daily and weekly on achieving these goals. So for example if one wants to become a manager of the customer support group, you need to understand that and work with them on them achieving this.
Third, happy employees is very important because it’s a win-win situation and I know it’s sounds a little naïve and you know silly to even think about happy people in our day and age where it’s really revenue and goals and metrics that needs to be achieved, but at the end of the day since we are talking about people, happiness is important. And at the end of the day also from business end point, a happy employee will do a better job.
But it’s very important for you if you want to keep people, if they are not happy they will not stay. And if you want them to stay for a long time in your business, make sure they are happy, as simple as that.
Number four, take employees to coffee or lunch. Take an hour every week and take someone else to lunch or a cup of coffee and had a simple discussion and a simple conversation about their life, their wife, their kids, their hobbies, whatever it is.
Don’t pretend to care, really do care. You know this will open a new breed between you and this employee in a way that you can never do any other way. It’s very important and again, people will stay working for people that care about them and again one of these naïve, silly things but it’s very, very important.
Number five, give feedback. It is very important for everyone to know how good or bad job they’re doing. So they can improve. We just don’t give enough feedback to our employees. We expect them to understand things automatically by hopefully reading our mind or just reading between the lines, from the e-mail response were giving them, but it’s not the case.
People need to be heard very clearly how they’re doing and if you think about it, we always done it. We always got feedback from our parents or from our teachers and nothing really changed. I mean we still need to get feedback so we can improve, because I do believe at the end of the day, everyone wants to become better in what they do.
So these are quick five tips on how to make employees happy and keep them engaged and hopefully stay with you for the long run.