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  • Y in the Workplace
    Y in the Workplace

    $15.99

    $15.99

    From:Career Press

    Document Overview:
    Whatever happened to dress shoes, sir/ma’am, in-person meetings, and traditional work etiquette? A workplace revolution is underway, one that is stimulating new methods of thinking, behaving, communicating, and doing business as Generation Y continues to infiltrate the workplace and influence corporate culture. This revolution is lead by approximately 60 million Gen Yers, the largest bloc to hit the workforce since the 72 million baby boomers. Company owners and managers are worried, because this generation has created its own unique culture...and demands. Y in the Workplace illustrates how the values, attitudes, and expectations of Generation Y have had an impact on corporate environments, intergenerational functioning, and management strategies. To help this generation successfully transition into the workplace while creating a shared vision, authors Lipkin and Perrymore provide you, the manager, with the following: • Psychological insight into the character of this generation. • Strengths and challenges that Generation Y is bringing to the workplace. • Coaching strategies and ways to harness their strengths, minimize their weaknesses, and illuminate their talents. • Hope about their abilities as supervisors and managers, and about their positive impact on the future of your company Whether you are a small business owner, manager, HR professional, or teacher working with Generation Y, this book is a must-read to gain insight into why this generation is the way it is, how to help them become the best they can be, and how to integrate them into your company and work with them.
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  • You Can't Talk to Me That Way!
    You Can't Talk to Me That Way!

    $16.99

    $16.99

    From:Career Press

    Document Overview:
    You Can't Talk to Me That Way! Stopping Toxic Language in the Workplace stands up to verbally abusive bosses, co-workers, and others and says, “Enough!” It shows readers exactly what to say and do to end the humiliation and torment. Real injury—deep wounds and lasting pain—occurs as a result of verbal insults, putdowns, and ridicule in the workplace. This book is for anyone who has become discouraged, withdrawn and isolated at work due to verbal attacks—or, just as often, has been provoked into shouting matches and verbal confrontations with his or her attacker. Toxic language in the workplace causes people to withhold their best effort, transfer to a different division, or quit outright. Productivity and team spirit wither under a cloud of language meant to humiliate, hurt, and demean. To all those who spew such language at their co-workers, subordinates, and bosses, this book insists “You Can’t Talk to Me That Way!" "You Can't Talk to Me That Way! Stopping Toxic Language in the Workplace": • Presents a set of personal strategies for ending verbal assault and recovering from its effects. • Investigates the motives and methods of verbal attackers: who they are, how they operate, and why they torture others by verbal assaults, • Examines the psychology and circumstances of those targeted for verbal assault. • Suggests specific, practical steps companies can take to become aware of destructive environments and act quickly and legally to combat them • Makes readers aware of their legal options if toxic language at work is damaging their reputations, career progress, and/or physical or psychological well-being. • Offers a vision of the compatible, decent workplace where employees can do their best work without fear of demeaning verbal assaults from work associates at any level.
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  • Essential HR Handbook
    Essential HR Handbook

    $14.99

    $14.99

    From:Career Press

    Document Overview:
    Whether you are a newly promoted manager, a seasoned business owner, or a human resources professional, knowing the ins and outs of dealing with HR issues is critical to your success. The Essential HR Handbook is a quick-reference guide that sheds light on the issues that keep managers up at night. It is filled with information, tools, tips, checklists, and road maps to guide managers and HR professionals through the maze of people and legal issues, from recruiting and retaining the best employees to terminating poor performers. With this book, you’ll learn how to effectively and efficiently: • Individually manage each employee, starting on his or her first day. • Manage a multi-generational workforce. • Appraise job performance. • Coach and counsel. • Provide equitable pay, benefits, and total rewards strategies. • Identify legal pitfalls and stay out of court. The Essential HR Handbook is the one HR guide every manager needs on his or her desk!
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  • How to Reduce Workplace Conflict and Stress
    How to Reduce Workplace Conflict and Stress

    $14.99

    $14.99

    From:Career Press

    Document Overview:
    An alarming 88% of Americans cite hostility, desk-rage, and workplace incivility as top concerns. How to Reduce Workplace Conflict and Stress will help executives, supervisors, and managers-and the people that work for them-protect pride, profit and productivity from these disabling emotions. Most individuals react to workplace frustration with nearly invisible habits that drive wedges between people and groups. And workplace aggravations are constant—even just a handful a day means thousands per year, per employee! Responding to frustration with blame and defensiveness is not human nature; it is a reflexive response that can be changed. How to Reduce Workplace Conflict and Stress shows you how to protect productivity and maintain unity between leaders and employees, even during periods of uncertainty and rapid change. Protect your career and workplace from the hidden costs of workplace tension and hostility. With How to Reduce Workplace Conflict and Stress, you will learn how to: • Handle the daily onslaught of frustration without losing momentum, mood or confidence. • Avoid the conflict and cynicism that drains profits, resources and relationships. • Discover why anger makes people irrational, lonely, and depressed and how to quickly calm agitated colleagues and customers. • Experience the fiscal and personal benefits of being “hard on the problem and soft on the people.” • Replace bitterness about the past with shared responsibility for the future. • Create a blame-resistant, emotionally resilient workforce. How to Reduce Workplace Conflict and Stress is the insider’s guide to achieving fiscal and emotional successes that energize and sustain workforces. For more than a decade, these universal principles have saved organizations millions of dollars.
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  • Positive Conflict
    Positive Conflict

    $14.99

    $14.99

    From:Career Press

    Document Overview:
    Conflict is a central theme of our lives. We see the negative consequences of war and violence all around us. Even in the workplace, disputes and arguments cause problems and stifle productivity. But opposition can also be positive. For instance, our muscles become stronger as they encounter resistance. The bonds of our relationships can become stronger as we strive to overcome our differences. Likewise, says author Darby Checketts, businesses and organizations can become stronger as a result of conflict. Postive Conflict is a book that goes beyond coping with or handling workplace conflict; its premise is that conflict is often an indicator that creative energy is about to be unleashed. There is potentially positive power inside opposition, just as with the fusion of atoms. When opposing ideas are openly explored, a breakthrough in thinking can occur, which can reveal more comprehensive solutions. And the coming together of these once-opposing forces multiplies the potential for success. If our view of conflict transcends a win-lose mentality, we will see that the flipside of opposition is the opportunity for discovery and innovation. And in business today, we need leaders who can reconcile the seeming exclusivity of competing ideas and fuse them for new and better results. For example, it is the combination of self-confidence and humility that maximizes a leader’s effectiveness. By reading Postive Conflict, you will: • Recognize the creative energy inside conflict to unleash the power of opposites. • Discover why the optimist’s answer to everything is “yes”—that the issue is not what is right or wrong, but how to synthesize ideas to expand problem-solving options. • Help your stakeholders come together in a spirit of partnership to move beyond special interests and personality clashes. • Understand that your own conflicting ideas and viewpoints reveal new dimensions of who you are and the range of opportunitie
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  • Wild Idea Club, The
    Wild Idea Club, The

    $14.99

    $14.99

    From:Career Press

    Document Overview:
    Imagine a workplace where employees don’t complain about problems but instead work together in idea-generating clubs to present positive solutions. The Wild Idea Club will help you get there there, by providing managers with an easy, step-by-step approach that harnesses the collective genius of their people to drive innovation, improve efficiency, and increase morale. In tough times like these—with managers facing increasing pressure to get more done with fewer people and less money—encouraging employees to work together to tackle tough issues on their own is not a luxury, but a survival tool. When people start seeing possibilities instead of problems—and can present their solutions to decision-makers who care—something amazing happens: They find themselves actually working together toward a common goal that benefits everyone and their organization. The Wild Idea Club is a guide, a method, and a tool that provides: • Everything a manager needs to get a Wild Idea Club (or three) up and running in his or her organization—and keep it going. • Tips and techniques to help your people generate ideas and select the best ones. • The best ways to capture, record, research, and follow through on the solutions generated by a Wild Idea Club. • Strategies to help your people pitch their ideas. • And much more. Written in a loose and light style, each chapter presents one facet of the concept, illustrated through a story based on real-life examples of Wild Idea Clubs in action. This book will help anyone learn exactly what’s needed to create a club in his or her company, no matter its industry, size, or history.
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  • Bridging the Generation Gap
    Bridging the Generation Gap

    $14.99

    $14.99

    From:Career Press

    Document Overview:
    Miscommunication… Employee conflict… Work ethic debates… Loyalty issues… Varying wants and needs… If you are a manager, human resources professional, or business owner, you are faced with these types of issues every day. But why? Because currently, there are five generations in the workplace: Radio Babies (born during 1930-1945); Baby Boomers (1946-1964); Generation X (1965-1976); Generation Y (1977-1991); even some Millennials (1991 and later). Each of them has a different perspective, based on their upbringing and daily lives. The key to making encounters between the generations successful is learning to understand the point of view of each generation and respect their differences. The individuals and organizations that do this will be the ones to succeed. This book will show you how. Authors Gravett and Throckmorton take a dynamic approach to the situation by writing in two distinct voices—as a Baby Boomer and a Gen-Xer—using a “point-counterpoint” approach to identify differences and similarities across generations. They share hands-on experiences, real-life cases, recommended solutions, and ground-breaking research on how members of any generation can better relate to minimize conflict, miscommunication, and wasted energy. You will learn what each generation thinks of the others and how each wishes the others viewed it. Bridging the Generation Gap is filled with strategies and solutions you can implement immediately to help build your own bridge between the generations.
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  • 151 Quick Ideas to Recgonize and Reward Employees
    151 Quick Ideas to Recgonize and Reward Employees

    $12.99

    $12.99

    From:Career Press

    Document Overview:
    Most managers understand the importance of giving their employees recognition and rewards, but when it comes to actually doing so, they often come up empty or use outdated, ineffective strategies. 151 Quick Ideas to Recognize and Reward Employees will help managers stock up. Recognition and rewards are consistently found to be among the most powerful of all motivators for employees at any job level. In fact, when employees are asked to describe their most satisfying experiences at work, they frequently mention situations in which they received recognition and rewards for their performance. And, importantly, when managers are skilled in providing this type of feedback, their employees typically reward them with increased productivity, commitment, and overall performance. However, just like customers who always order the same old entrée at a restaurant, managers tend to choose the same old kinds of recognition and rewards. Some traditional rewards still work well, of course, but there is always room for new ideas. 151 Quick Ideas to Recognize and Reward Employees offers you the full menu of recognition and reward strategies. It comes with detailed descriptions of the most popular ideas in business, plus others that are destined to become classics. Ideas such as: • Enriching jobs by giving employees more autonomy and decision-making responsibilities. • Purchasing personally signed books suited to the potential you see in each employee. • Awarding special coupons for free gasoline or transportation. • Hiring a masseuse to rub out stiff necks and backs. • Making your employees more invested by offering profit-sharing. • Plus many free or low-cost rewards. Included with each of the 151 strategies is an “assignment” that you can use as a roadmap to bring the idea to life.
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  • Competency Based Performance Reviews
    Competency Based Performance Reviews

    $13.99

    $13.99

    From:Career Press

    Document Overview:
    Managers working in today’s organizations often focus more on results than on the people who achieve those results. But regularly evaluating the performance of your employees is critical to improving the efficiency and output of your organization. Performance reviews have changed significantly in the past few years. Companies today are looking for the key characteristics, known as competencies, that help the most successful people in their field to be so successful. Managers and employees need to focus on those competencies, especially during performance review discussions. Competency-Based Performance Reviews offers you a new and more effective way to handle performance reviews and to coach your employees to emphasize the knowledge, skills, and abilities that they have and the organization needs. Most sophisticated U.S. and international employers are using competency-based systems to select, interview, and evaluate the performance of employees. Fortune 500 corporations such as American Express, Anheuser Busch, Coca-Cola, Disney, Federal Express, IBM, Johnson & Johnson, and Pfizer are all looking for specific competencies. This book will give you the guidance you need to: • Perform competency-based reviews on your employees. • Help your team get the recognition they deserve in division meetings by providing the evidence to justify higher performance rankings. • Develop your own competencies—and those of your employees. • Coach employees to recognize competency-based accomplishments and advocate for themselves throughout the year. • Write smarter, targeted competency-based accomplishment statements to use on performance review forms. By putting these competency-based performance reviews into practice, managers can strengthen their organziations, their careers, as well as the careers of their employees. Competency-Based Performance Reviews includes sample phrases to use on reviews, as well as sample accomplishment statements to guide
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  • Stress Free Performance Appraisals
    Stress Free Performance Appraisals

    $16.99

    $16.99

    From:Career Press

    Document Overview:
    Performance appraisals are one of the most important, continuous responsibilities of a supervisor…and the most dreaded. This book takes you through the entire process of conducting a productive and meaningful performance appraisal—without the usual tension, anxiety, and uncertainty that most managers encounter in this process. Emphasizing the importance of providing employees with positive feedback, the authors break the process down into several steps—with detailed coverage of: • The planning, preparation, and writing of the performance appraisal form • All aspects of the actual face-to-face meeting for the performance evaluation • Legal issues that surround every performance evaluation • Sure ways to protect the interests of the evaluator and the company No stone in the performance appraisal is left unturned and no loophole is left unexplored. This book eliminates the stress and uncertainty of the performance appraisal process, making it the most powerful management tool you can use to create confident, motivated, and productive employees.
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