From: kaushal312 | Date: 4/16/2008 | Rated: 7 (1) | Views: 859 | Downloads: 110 | Reviews: 1

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INDIAN ITES-BPO INDUSTRY : NASSCOM ANALYSIS more>>

From: Anonymous | Date: 4/16/2008 | Rated: 6 (1) | Views: 2576 | Downloads: 153

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IT & BPO Survey 2007-08 more>>

From: prudentneo | Date: 4/26/2008 | Rated: 0 (0) | Views: 23 | Downloads: 1

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I S YO U R C O N TA C T C E N T E R A P OW E R F U L B RA N D E X P E R I E N C E ? T H E S T O RY O F T H E TA L K I N G K A N G A R O O A N D T H E  ...  more>>

From: prudentneo | Date: 4/24/2008 | Rated: 0 (0) | Views: 182 | Downloads: 29

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1. IT Enabled Services Market in India 1.1 Introduction Cross-border IT-enabled services are functions and services that are provided from a ...  more>>

From: prudentneo | Date: 4/24/2008 | Rated: 0 (0) | Views: 163 | Downloads: 11

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Understanding the ASP delivery model - By Sumit Malik This article looks at the ASP distribution channel, its advantages/disadvantages and CSFs requi ...  more>>

From: prudentneo | Date: 4/24/2008 | Rated: 0 (0) | Views: 318 | Downloads: 47

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Volume #5 CAN #425 July 15, 1998 by Barbara C. McNurlin and Laurence I. Press Conference Analysis In-depth reports on leading IT conferences ...  more>>

From: prudentneo | Date: 4/24/2008 | Rated: 0 (0) | Views: 402 | Downloads: 59

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Call Center Workforce Management Tutorial Series Module 1 - Workforce management basics The Call Center Learning Center is excited to announce a new  ...  more>>

From: prudentneo | Date: 4/24/2008 | Rated: 0 (0) | Views: 110 | Downloads: 10

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Understanding the value proposition in using call center software on rent. -By Sumit Malik The paper discusses the evolving call center environment, ...  more>>