We Media: How audiences are shaping the future of news and information. An on-line book by Shayne Bowman and Chris Willis, Published July 2003 online  ...  more>>

An extract from: Regester, Michael. Risk Issues and Crisis Management : A Casebook of Best Practice more>>

An overview of the social media phenomenon by the Spannerworks. more>>

The DAC Working Party on Aid Evaluation (WP-EV) has developed this glossary of key terms in evaluation and results-based management because of the... ...  more>>

In Edelman’s 2007 Trust Barometer, results showed that employees or ‘someone like me’ are trusted far more than any other group of people. Combining... ...  more>>

PR 2.0 Reference Guide by SHIFT Communications more>>

The following Crisis Communications Toolkit is a product of The Business Roundtable provided to its members. It is designed to enable members of... ...  more>>

Techrigy - SM2. Sept. 2007. White Paper. Many organizations are beginning to realize the value of using collaborative tools such as blogs and... ...  more>>