Models of models Hugh Dubberly http://www.dubberly.com/wp-content/uploads/2009/03/ddo_article_modelsofmodels.pdf more>>
The learning profit chain Corporate University Xchange http://documents.corpu.com/research/CorpU_The_Learning_Profit_Chain.pdf more>>
Confused by the new World of social media salterbaxter http://www.slideshare.net/salterbaxter/salterbaxter-social-media-booklet more>>