rkirschner-cdg
Rick Kirschner

About me
"Kirschner is a respected faculty member of the Institute for Management Studies, and an adjunct professor at Southwest College of Naturopathic Medicine (SCNM.edu). From 1987-1992, he was one of only 15 presenters chosen by the Tom Peters Group to present the revolutionary ""In Search of Excellence"" and ""Thriving On Chaos"" training programs to businesses around the world. Kirschner speaks to tens of thousands of people each year worldwide, and his clients include some of the world's best known organizations, ranging from NASA to Starbucks Coffee Company. He's been interviewed on hundreds of radio and television programs, including CNBC, FOX and CBC. His articles on communication and conflict resolution have appeared in newspapers, magazines and newsletters, including Executive Excellence, Buick Customer Care, AdVoice, and in his Enews for Change Artists. Kirschner is married and has a daughter. He resides and maintains a private counseling and consulting practice in Ashland, Oregon."
My Stats:
Docs: 77
Views: 952
Profile Visits: 24
Professional Information:






Use Pygmalion Power to Influence Difficult People
From: rkirschner-cdg | Date: 9/9/2011  | Views: 14

"Describe How You Want Them to Be Here's a skill that works with all kinds of people in a wide variety of situations. It's called Pygmalion Power. ... ...  more>>

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Why Learn the Art of Persuasion?
From: rkirschner-cdg | Date: 9/7/2011  | Views: 45

"Great Ideas Have Been Lost Because People Lack Persuasive Skill People love to be right, even about being wrong. But in the Art of Persuasion, if... ...  more>>

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What Determines Focus and Assertiveness?
From: rkirschner-cdg | Date: 9/7/2011  | Views: 9

"People Have Four General Intents in Any Given Situation Human behavior is purposeful. People do what they do for what seems a good reason. That... ...  more>>

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Use Vivid Language
From: rkirschner-cdg | Date: 9/7/2011  | Views: 12

"Paint Examples You've heard it said that a picture is worth a thousand words. But what is a picture worth that is painted with words? It's called  ...  more>>

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The Transition from Listening to Talking
From: rkirschner-cdg | Date: 9/7/2011  | Views: 11

"Building a Bridge The transition phase [from listening to talking] is a pivotal moment on which everything that follows depends. Though it is the... ...  more>>

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Touch That Dial!
From: rkirschner-cdg | Date: 9/7/2011  | Views: 12

"Negative influence can assert itself into your life when you limit the scope of your input. In this age of information, with radio stations,... ...  more>>

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The 10 Most Unwanted List
From: rkirschner-cdg | Date: 9/7/2011  | Views: 17

"These Difficult Behaviors Represent People at Their Worst Everybody is somebody's difficult person. And while you and I may agree or disagree over... ...  more>>

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Tell Your Truth
From: rkirschner-cdg | Date: 9/7/2011  | Views: 12

"Honesty Can Be Effective No Matter What Difficult Behavior You Face Honesty can be effective no matter what difficult behavior a person engages in,... ...  more>>

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Tell People Why You Are Telling Them Something
From: rkirschner-cdg | Date: 9/7/2011  | Views: 10

"Stating Intent Early Improves Communication If you're at all typical, you probably don't tell people your intent when speaking to them. Maybe you... ...  more>>

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Tactfully Interrupt Interruptions
From: rkirschner-cdg | Date: 9/7/2011  | Views: 9

"This Must Be Done Without Anger, Blame or Fear You may find it challenging to believe that the words "tactful" and "interruption" can co-exist in... ...  more>>

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Success Versus Failure in Meeting a Challenge
From: rkirschner-cdg | Date: 9/7/2011  | Views: 12

"Vision, Passion, Goals, Planning And Perseverance Some people are thrilled by the chance to succeed, or terrified at the risk of failure. The... ...  more>>

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Step 4 of Listening to Understand -- Confirm
From: rkirschner-cdg | Date: 9/7/2011  | Views: 16

"Ask, "Do You Feel Understood?" Having listened carefully, you've now arrived at a crucial juncture. Rather than assuming anything, be certain that... ...  more>>

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Step 3 of Listening to Understand: Summarize
From: rkirschner-cdg | Date: 9/7/2011  | Views: 14

"Another Way to Demonstrate You're Trying to Fully Understand To make certain that both you and your problem person have the experience that you... ...  more>>

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Step 2 of Listening to Understand: Backtracking
From: rkirschner-cdg | Date: 9/7/2011  | Views: 12

"This Form of Feedback Involves Repeating Back What You've Heard One form of feedback is backtracking, or repeating back some of the actual words... ...  more>>

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Step 1 of Listening to Understand: Blend
From: rkirschner-cdg | Date: 9/7/2011  | Views: 11

"Nodding, Repeating Back Helps Others Know They've Been Heard How does someone know that you are listening and understanding? In essence, it's... ...  more>>

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