Training Course - Introduction to Business Process ManagementIt is intended to be a good general and practical introduction to the subject. It covers ... more>>
To provide an overview of the importance and relevance of data governance as part of an information management initiative more>>
Describe at a high-level a structured approach to implementing outsourcing/managed services from both service provider and end-user... ... more>>
Describes an approach to integrating operational processes into cross-functional customer focussed view for improved customer relationship management ... more>>
TOGAF, DODAF, MODAF, NASCIO EAMM, DSDM, RUP, ITIM, Val IT, ITIL, ISO 20000, IT Service CMM, ISPL, eSCM, ASL, USMBOK, TickIT, TQM, Six Sigma, PRINCE2, ... more>>
Notes on Cloud Computing and Other Trends in Information Technology more>>
Structured and Comprehensive Approach to Data Management and the Data Management Book of Knowledge (DMBOK) more>>
Overview of Effective CRM Implementation and Operation more>>
Structured Approach to IT Business System Availability and Continuity Planning, Analysis and Design more>>
Capital Planning and Investment Management and Control in Information Technology more>>
Enterprise Architecture Implementation and The Open Group Architecture Framework (TOGAF) more>>
Describe a complete and integrated approach to solution delivery that encompasses project management, project portfolio management, business analysis ... more>>