Applying eTOM (enhanced Telecom Operations Map) Framework to Non-Telecommunications Service Companies - An Product/Service/Solution Innovation Example ...  more>>

The word Innovation is being used and misused pervasively without clear definition, meaning or understanding Every organisation claims to be... ...  more>>

Describe at a high-level a structured approach to implementing outsourcing/managed services from both service provider and end-user organisation ...  more>>

Provide an introduction to process design/specification and the potential benefits of using a visual process design approach such as BPMN to enable... ...  more>>

The First 100 Days for a New CIO - Using the Innovation Value Institute IT Capability Maturity Framework to Define a Roadmap more>>

Understand exactly what is meant by the commoditisation of information technology and define a framework for achieving optimal business benefits from  ...  more>>

Maximising The Value and Benefits of Enterprise Architecture more>>

Describes a generalised agile and iterative approach to information technology projects and the use of the agile approach within organisations ...  more>>

Benefits Identification, Assessment, Validation and Realisation for Information Technology Projects more>>

The Key Role of Business Analysis in Project Success and Achieving Business Value more>>

Notes on the Economics of Utility Computing more>>

Using the IVI (Innovation Value Institute) IT CMF (IT Capability Maturity Framework) to Develop a Business Oriented Information Technology Strategy ...  more>>