We Media: How audiences are shaping the future of news and information. An on-line book by Shayne Bowman and Chris Willis, Published July 2003 online ... more>>
An extract from: Regester, Michael. Risk Issues and Crisis Management : A Casebook of Best Practice more>>
An overview of the social media phenomenon by the Spannerworks. more>>
The DAC Working Party on Aid Evaluation (WP-EV) has developed this glossary of key terms in evaluation and results-based management because of the nee ... more>>
In Edelman’s 2007 Trust Barometer, results showed that employees or ‘someone like me’ are trusted far more than any other group of people. Combining ... more>>
PR 2.0 Reference Guide by SHIFT Communications more>>
The following Crisis Communications Toolkit is a product of The Business Roundtable provided to its members. It is designed to enable members of ... more>>
Statistical Cybermetrics Research Group. University of Wolverhampton. This article compares communication technologies within and across crises, ... more>>
Techrigy - SM2. Sept. 2007. White Paper. Many organizations are beginning to realize the value of using collaborative tools such as blogs and ... more>>