anonymous 6/28/2007 | 0 (0) | 99 | 1 | 0 | english
© 2006 eGain Communications Corp.
All rights reserved.
Best
Practices
Break the Rules to Win
in Customer Service
10 Contrarian Ways to Out-Innovate the Competition
"Contrarian wisdom" has often proved to be the winning
approach in many walks of life, including business success. Setting
aside conventional wisdom and avoiding groupthin ... more>>