Automated Attendant Example

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					                                                                               www.mohaudio.com




                  Automated Attendant Example

                                            Barb’s Automated
                                                Attendant




                                      Callers Hear Your                             Callers Hear Your
                                        Greeting. Ex.                                  Greeting Ex.
                       Automated                                  Automated
                                        Thank you for                                 Thank you for
                     Attendant Day                             Attendant Night
                                        calling Barb’s                                calling Barb’s
                                      House. For Barb                               House. For Barb
                                         push 1, for                                or Robert Push 1,
                                      Robert push 2 for                              for Kitty Push 2.
                                         Kitty push 3




                       Push 2 For                              Push 1 For Barb
Push 1 For Barb                          Push 3 For Kitty                              Push 2 For Kitty
                         Robert                                   or Robert




1-206-555-1234       1-425-555-6789         Voice Mail
                                                               1-206-555-6789             Voice Mail




  Voice Mail           Voice Mail
                                                                  Voice Mail
                                                                                                    www.mohaudio.com

Please fill out this form as completely as possible to reflect your particular needs. The more complete it is, the faster we
will be able to get your Automated Attendant programmed and working. Once you have finished filling out the form,
please fax it to Audio Images customer service at 905-305-8518 or toll free at 1-866-933-6664   .


                                         Worksheet for Auto Attendant Programming


Number(s) for which Auto Attendant is being programmed: _______________________________________________

Company/Auto Attendant Owner: ___________________________________________________________________

Person coordinating Auto Attendant Planning: _________________________________________________________

Direct Phone: _________________ Mobile Phone :_______________ E-mail Address: ____________________________

List all phone numbers to be included in the Auto Attendant:

     Phone Number             First Name            Last Name              Dept.           Extension           Comments
1
2
3
4
5
6
7
8
9
10

(For more than 10 numbers, please attach a list.)

Will the same program operate 24hours/day, 7 days a week? ____Yes           ____ No

If you will only need one Auto Attendant, what would you like to call it? (Each Auto Attendant needs a name.)

_______________________________________________________________________________________

If you will need more than one Auto Attendant, please complete the following for the times you would like each
Auto Attendant to be active:

Name of Auto Attendant              Time for Auto Attendant to be active

____________________           from _________________________ to ________________________.

____________________           from _________________________ to ________________________.

____________________           from _________________________ to ________________________.

____________________           from _________________________ to ________________________.
                                                                                                www.mohaudio.com


Time Zone in which Auto Attendant(s) will be operating (Choose One):____________________________

To what phone number should "0" calls be sent? ____________________________________________


If that number is busy, where should the calls go? ___________________________________________
 __________________________________________________________________________________

Do you want to record your calls?   ____Yes    ____ No



Main Menu


Initial Greeting : _________________________________________________________________________________
_______________________________________________________________________________________________
_______________________________________________________________________________________________
_______________________________________________________________________________________________


If the Caller Presses 1   : (choose one and fill in where required)
_______ Go to Sub Menu #      1_________ ;or
_______transfer to ring-to number_______________;
_______transfer to voicemail w/message: _______________________________________________________
_______________________________________________________________________________________;or
_______play a message which says (caller will hear a greeting but will not be able to leave a message):______
__________________________________________________________________________________
__________________________________________________________________________________


If the Caller Presses 2   : (choose one and fill in where required)


_______ Go to Sub Menu #      1_________ ;or
_______transfer to ring-to number_______________;
_______transfer to voicemail w/message: _______________________________________________________
_______________________________________________________________________________________;or
_______play a message which says (caller will hear a greeting but will not be able to leave a message):______
_________________________________________________________________________________________________
_________________________________________________________________________________________________
                                                                                                www.mohaudio.com


If the Caller Presses 3   : (choose one and fill in where required)


_______ Go to Sub Menu #      1_________ ;or
_______transfer to ring-to number_______________;
_______transfer to voicemail w/message: _______________________________________________________
_______________________________________________________;or
_______play a message which says (caller will hear a greeting but will not be able to leave a message):______
_________________________________________________________________________________________
_________________________________________________________________________________________




If the Caller Presses 4   : (choose one and fill in where required)


_______ Go to Sub Menu #      1_________ ;or
_______ transfer to ring-to number_______________;
_______ transfer to voicemail w/message: _______________________________________________________
________________________________________________________________________________________;or
_______play a message which says (caller will hear a greeting but will not be able to leave a message):______
_________________________________________________________________________________________
_________________________________________________________________________________________
                                                                                    www.mohaudio.com

Submenu # ______
(Make as many copies as needed)


If there are any numbers that should be routed directly to this submenu list them here:
_________________________________________________________________________________________________
_________________________________________________________________________________________________

Menu prompt (fill in the greeting the caller will hear):
_________________________________________________________________________________________________
_________________________________________________________________________________________________
_________________________________________________________________________________________________


If the Caller Presses 1   (choose one option and fill in where required)
______ Go to Sub Menu # _________ ;or
______ transfer to ring-to number : ______________;
______ transfer to voicemail w/message: _______________________________________________________________
______________________________________________________________________________________________;or
______ play a message which says: ___________________________________________________________________
_________________________________________________________________________________________________
_________________________________________________________________________________________________


If the Caller Presses 2   (choose one option and fill in where required)
______ Go to Sub Menu # _________ ;or
______ transfer to ring-to number : ___      __________; or
______ transfer to voicemail w/message: _______________________________________________________________
_______________________________________________________________________________________________;or
_______play a message which says: ___________________________________________________________________
_________________________________________________________________________________________________
_________________________________________________________________________________________________


If the Caller Presses 3   (choose one option and fill in where required)
______ Go to Sub Menu # _________ ;or
______ transfer to ring-to number :   __________; or
______ transfer to voicemail w/message: _______________________________________________________________
_______________________________________________________________________________________________;or
_______play a message which says: ___________________________________________________________________
_________________________________________________________________________________________________
_________________________________________________________________________________________________

When completed, please fax this to Audio Images customer service at 905-479-4334 or toll free at 1-866-479-4334.

				
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