STRATEGIC PLANNING DOCUMENT FY11
Department: Career Services, Pittsburg State University
Mission: The mission of the Office of Career Services is to proactively educate
students and alumni to make informed career decisions and provide them with
assessment, counseling, career courses, resources, along with consultation and
employment-related services necessary to optimize their lifespan career development; to
network with employers to generate leads; and to support institutional outcomes through
employment data collection.
Vision: It is the vision of the Career Services Office to be the foremost career
center in the State of Kansas. With a reputation for excellence, we incorporate change
and constant improvement of programs to serve our students, faculty, alumni, university
and employer community.
The Career Services Office is a comprehensive career development center committed to
supporting the organizational mission of Pittsburg State University, and to providing
excellence in career development services and programs to the students, employers, and
faculty whom comprise our university community. The single most important resource in
our mandate of excellence is the value of the Staff of the Career Services Office as
individuals and as professionals in their field.
Pittsburg State University Career Services is an integral part of the University's
participation in the intellectual, social, cultural, technological and economical growth
within the region and beyond.
Strategic Goal #1: Participation in Recruitment Activities – Cause at least 1,250
businesses and organizations (counted once per year) to participate in recruitment
activities (career fairs, resume/credential referrals, on-campus interviews, and
Gorillas4Hire online registration) for permanent employment opportunities in the Top
Objective 1.1: Increase Career Services’ visibility in Top Ten Counties to
promote participation in full range of services including career fairs, Gorillas4Hire,
resume referrals and on-campus interviews.
Strategy 1.1.1: Conduct personal visits to businesses and organizations in
the Top Ten Counties to promote PSU Career Services, presenting company contact with
a Recruiter Handbook.
Strategy 1.1.2: Utilize Recruiter Handbook, PSU Magazine ads,
postcards, fax machines and online Gorillas4Hire system to invite organizations to attend
career fairs, to post jobs and to conduct on-campus interviews.
Strategy 1.1.3: Participate with Joplin Chamber of Commerce. Visit area
Strategy 1.1.4: Update standard reply to email requests for job postings to
include all services offered to employers.
Strategy 1.1.5: Attend academic departmental advisory board meetings to
connect with employers and alumni in industry.
Strategy 1.1.6: Attend Kansas Association of Colleges & Employers
(KACE) annual state meeting to connect with employers in industry.
Strategy 1.1.7: Participate in Crawford County Business & Education
Alliance (BEA) board to connect with local employers and encourage workforce
curriculum development at county high schools. Attend monthly meetings and participate
in annual Pittsburg High School mock interviews and Crawford County career fair.
Strategy 1.1.8: Hold membership in SE KS Chapter of Society for Human
Resource Management (SHRM) and attend monthly meetings.
Strategy 1.1.9: Hold membership in Pittsburg Area Chamber of
Commerce and attend events.
Objective 1.2: Increase ease of career fair registration for employers via web-
based event registration system, Gorillas4Hire.
Strategy 1.2.1: Send email with online registration link to employers via
Objective 1.3: Establish alumni “Hire a Gorilla” networking program.
Strategy 1.3.1: Send quarterly email to alumni promoting “Hire a Gorilla”
Strategy 1.3.2: Create link on Career Services homepage.
Objective 1.4: Create employer advisory committee.
Strategy 1.4.1: Define mission of employer advisory committee.
Strategy 1.4.2: Select individuals from a variety of industries,
representing each of the four PSU colleges.
Strategy 1.4.3: Hold two meetings annually.
Objective 1.5: Create Employer of the Year recognition program.
Strategy 1.5.1: Form selection committee.
Strategy 1.5.2: Define award criteria.
Strategy 1.5.3: Plan and publicize recognition ceremony.
Strategy 1.5.4: Improve newly-developed “Featured Employer of the
Month” on Career Services homepage.
Strategic Goal #2: Job Search Activities – Cause at least 4,500 individual constituents
(students, alumni and friends counted once per year) to participate in job search activities
(mock interviews, career fair registrants, peer advising, resume writing, interview skills
and etiquette workshops and Gorillas4Hire online registration).
Objective 2.1: Update informational brochures regarding services and bi-weekly
newsletter and distribute to students.
Strategy 2.1.1: Post Career Services newsletter on Career Services Web
site and email link to students via Mr. Bulk-E. Discontinue printing hard copy.
Strategy 2.1.2: After presenting to a class, provide electronic copy of
Career Services power point to instructor to post on Angel.
Strategy 2.1.3: Advertise in PSU Magazine to inform alumni about Career
Strategy 2.1.4: Promote services through Alumni e-newsletter.
Strategy 2.1.5: Provide brochures or handouts describing Career Services
to student organizations and other group presentations.
Objective 2.2: Expand partnerships between Office of Career Services and faculty
and student organization representatives; making representatives aware of services,
particularly classroom presentations, resume critiques, mock interviews and career
Strategy 2.2.1: Host New Faculty Orientation tours of Career Resource
Strategy 2.2.2: Provide insert for Faculty Opening Meeting packet.
Strategy 2.2.3: Contact Senior Seminar faculty.
Strategy 2.2.4: Email Cooperating Teachers for secondary education
Strategy 2.2.5: Send Mr. Bulk-E to faculty offering to cover classes
during faculty’s absence to specifically talk about Career Services.
Strategy 2.2.6: Email student organizations offering to speak about Career
Services at organization meetings.
Strategy 2.2.7: Host Dog Days of Summer immediately after the
beginning of fall semester.
Strategy 2.2.8: Host Sophomore Drop-By the week before Career Expo:
Business & Industry in September.
Strategy 2.2.9: Train student employees to make classroom presentations.
Objective 2.3: Lead collaborative programming and events including etiquette
workshops and career fairs.
Strategy 2.3.1: Partner with Office of Alumni and Constituent Relations
to host the Student Etiquette Dinner each semester.
Strategy 2.3.2: Partner with all Freshmen Experience classes to interpret
the Do What You Are assessment.
Strategy 2.3.3: Partner with Nursing, Psychology, Social Sciences and
Education to host annual Career Expo: Health, Human Services & Education.
Strategy 2.3.4: Partner with College of Education to host annual Teacher
Strategy 2.3.5: Partner with College of Technology to assist with annual
Strategy 2.3.6: Partner with Accounting Department to host annual Meet
the Firms Day.
Strategy 2.3.7: Establish partnership with Intercollegiate Athletics to
create Career Fit, a career development program for student athletes.
Strategy 2.3.8: Promote all events to alumni via PSU magazine, Web site
postings and Alumni e-newsletters.
Objective 2.4: Create and implement social media and social networking outreach
Strategy 2.4.1: Expand use of Facebook, Twitter and LinkedIn accounts.
Strategy 2.4.2: Explore use of blogging to generate student interest.
Strategy 2.4.3: Continue to keep Web site updated, reviewing it on a
Strategic Goal #3: Internships Created – Create at least 150 internship or experiential
education opportunities with businesses and organizations (counted once per year) in the
Top Ten Counties where Career Services caused the internship to occur.
Objective 3.1: Identify and develop potential internship or experiential education
opportunities with companies and organizations in the Top Ten Counties and cultivate
Strategy 3.1.1: Identify appropriate businesses and organizations within
the Top Ten Counties and schedule meetings or company visits with personnel.
Strategy 3.1.2: Determine if employer has an existing internship or
experiential education program and take the necessary steps to educate and work with the
employer to develop such opportunities if none exist.
Strategy 3.1.3: Research appropriate civic/business associations within
the Top Ten Counties and strive to become more visible or active in such groups. (See
Strategies 1.1.6, 1.1.7, 1.1.8 and 1.1.9.)
Objective 3.2: Link with Kansas Board of Regents Performance Agreement.
Objective 3.3: Revise the Internship Data Report (IDR).
Strategy 3.3.1: Revise the data collection process and update the list of
experiential education courses currently offered.
Strategy 3.3.2: Modify the information reported in the IDR to better
reflect the most relevant data.
Objective 3.4: Create a special event or workshop regarding the importance of
internships or experiential education.
Strategy 3.4.1: Determine and set appropriate date and time for event.
Strategy 3.4.2: Identify current students, alumni, employers to be included
in this event to serve as panel members or presenters.
Current efforts in the Office of Career Services to support sustainability include:
*Discontinued printing bi-weekly Career Services newsletter.
*Canceled newspaper subscriptions and bookmarked newspapers online on all Career
Resource Center lab machines.
*Ceased printing full-time job vacancies for data entry student employees. Placed
vacancies on shared drive folder, and student employees enter them into Gorillas4Hire.
*Changed Career Resource Center materials check-out system from cards to electronic
*Student Employment has reduced printing by 50% by scanning files for Human
Resources access rather than printing duplicate records to be filed in Career Services and
*Transitioning from paper Strong Interest Inventories to online version. All four career
assessments are now offered online only.
*Gorillas4Hire registration card is now on GUS. This eliminated the need for every user
to fill out the hard copy card. There is a waiver on the card which students sign giving
Career Services permission to release the student’s resume to employers. Putting the card
in GUS provided a way to get the electronic signature.
*Resume referrals in Gorillas4Hire provides a vehicle to send resumes electronically to
employers, rather than printing and mailing or faxing them.
*Increasing the number of credential files emailed, as opposed to printing and mailing
hard copies. We will begin encouraging students and alumni to choose this option.
*Employment Data Report (EDR) data entry is available almost exclusively on GUS for
graduates, faculty and staff. We did not print the FY08 or FY09 EDR but emailed a link
to the report via Mr. Bulk-E and posted link on Career Services Web site. Hard copies of
the EDR are made available to faculty and employers as needed.
*Company and student pre-registration for all career events is online. No registration
packets are printed by Career Services, the student or the employer.
*Provide paper recycling containers in every private office, as well as common areas
including Career Resource Center.
*Provide plastic and aluminum recycling containers in employer lounge.
*Horace Mann is equipped with motion sensor lights.
*Staff turn off second floor Horace Mann hall lights when closing in evening.