Name: Helen Elizabeth Burns
Contact details: Mobiles: +44 7974 662 840 (UK) / +33 670 185160 (FRA) /
+64 29 287 67432 (NZ)
Date of Birth: 19th March 1967
Nationality/Visas: New Zealand and UK passports; B1/B2 Visa for USA
Health: Fit, healthy, non-smoker, ENG1 Seafarers Medical
I am seeking a challenging Chief / Sole or Senior Stewardess or Purser role. With a background in the luxury
charter market and experience in both motor and sailing yachts, I am comfortable with running the day to day
requirements of the interior and all aspects of service delivery on board. Prior to joining the yachting industry I had a
strong commercial background, owning my own service businesses, providing me with excellent administrative,
project management, accounting, marketing, computing and staff leadership skills. I also have a strong hospitality
management background, in both bars and restaurants and experience in hotels.
Captains have described me as “a dynamic individual, adaptable and dependable; very well organized and someone
who works well under the pressures of demanding guests and a busy schedule; a popular and valued member of the
crew”. My experience with both professional crewing and running my own service businesses presents a strong blend
of commercial and service delivery skills to a discerning Captain or Owner.
Relevant Marine & Outdoor Qualifications Hospitality Qualifications & Courses
RYA Day Skipper / Watch Leader Current NZ Licensed Duty Manager
RYA Day Skipper Tidal (Liquor Controllers Certificate)
RYA Powerboat II Various courses in customer care and staff
STCW‟95 Basic training supervision in hospitality
Proficiency in First Aid at Sea Competent Toastmaster
Advanced Survival at Sea
ENG1 Seafarers Medical
Marine VHF Radio Operators Qualification
B1/B2 Visa endorsed for crewing in USA
Delivery Crew, Antigua to Florida Delivery crew for 6 day trip from Antigua to West Palm Beach (1300 miles), 4
SY Ree, 34m Sloop – March 2011 hour watches. Preparing the boat for haul out at marina – packing, stowing.
Chief Stewardess, Caribbean Chief Stewardess, covering for extended leave. Private performance sailing
SY Lady B, 44m Dubois / Vitters yacht (Finalist in World Superyacht Awards 2011) with 6 crew. Interior
Dec 2010 – Feb 2011 (Contract) organisation, housekeeping, laundry, provisioning, guest service, supervising
one Steward. Line handling, fending. Watch keeping on passages.
Delivery Crew, Genoa to Tenerife Assisting on a 6 day delivery of 30 metre sailing yacht from Genoa to Tenerife
SY I-Sea, 30m Southern Wind Nov „10 – approximately 1400 miles.
Sole Stewardess / Deck, Monaco Sole Stew / Deck for a private, family use performance sailing yacht including
SY Neferet Ra, 30m Wally interior organisation, laundry, provisioning, guest service, assisting other
Aug 2010 – Oct 2010 (Contract) staff including a cook and nanny. Sailing, trimming, line handling, fending.
Freelance Stewardess, Cote D‟Azur Freelance charter stewardess roles including:
July 2010 – August 2010 - MY Ocean Sapphire, 40m Rodriquez Cantieri Navali, 8 day charter, 10
guests, 8 crew
- MY Kay-Two, 34m Ferretti CRN, 1 day, charter preparation
- SY Bristolian, 29m CNB Bordeaux, 1 day charter preparation
Chief Stewardess Responsible for all guest requirements including bar and food service and
MV Island Passage, 42m, 8-10 crew house keeping duties for up to 22 guests on luxury charter vessel offering
Auckland, NZ and Vanuatu cruises and private charters around New Zealand and Vanuatu. Supervising
October 2009 – July 2010 2nd & 3rd Steward(ess). Stock control for bar and hospitality supplies.
Establishing on board systems and processes for hospitality department.
Duty Manager / Maitre d’ Palm Beach Clubhouse, a fine dining, yet relaxed, restaurant and the Skinny
Palm Beach Club House & Skinny Sardine, a Tapas Bar were owned by the same person. Full shift
Sardine Tapas Bar, Waiheke Island, NZ responsibility including hostess duties, staff management, customer service,
November 2008 – August 2009 cash up, security and hands on wine / food service.
Co-Owner / Director High end kayak manufacturing company. Directorship input and hands on
Paddling Perfection Kayaks, NZ assistance with the fulfilment of large or urgent orders when required. Duties
May 2004 – July 2006 included deck trimming, cutting & polishing, packing.
Recruitment industry and sales Start-up, ownership and ongoing management of 2 specialist recruitment
career: businesses including one recruiting for the recruitment industry plus various
New Zealand and UK branch management roles. Skills developed include:
Sept 1989 - Oct 2008
Extensive people and customer service skills
Strong problem solving and negotiation ability
Staff management - recruitment, training, coaching, team building
Project management, task and results achievement
Financial management – budgeting and cash flow
Organisational skills and computer literacy
Duty Manager Overall supervision of a busy 130 seat brasserie style restaurant and bar,
Nicholson‟s Restaurant, Wellington open for lunch and dinner, 7 days including staff recruitment, training and
Mar 1989 - Jul 1989 rosters; hostessing, customer liaison; cashiering, security and lock-up duties.
Silver Service Waitress Full silver service waitressing in the 5 star hotel restaurant. Hostessing and
Parkroyal Hotel, Wellington cashiering in maitre d's absence.
Dec 88 - Mar 89 / Jul 89 – Aug 89
Other Sailing / Marine Experience
Delivery Crew (1 of 3) Overnight delivery of 68ft Oyster from Auckland to Bay of Islands.
March 2010 Standing watch
Race Crew (1 of 5) Completed the annual Coastal Classic race on 45 ft Beneteau – Auckland
October 2009 to Bay of Islands (126nm)
Watch keeper / delivery crew Delivery crew on 12m Cat, 8 days Auckland to Tonga responsible for watch
Island Style, 12m Ian Farrier May 2009 keeping (2 hour watches), crew, vessel safety and log.
Skipper and helm (women’s racing) Two seasons of Women‟s Harbour Racing - spinnaker division - crews of
2007/08 between 5 and 8
Boat maintenance Assisting on re-fit of my Young 88 including anti-fouling, re-fitting deck-
October 2007 gear, sealing etc
Crew (1 of 4) Oct 04, Oct 06, Oct 07 Completed the return leg of the annual Coastal Classic race (126nm)
Crew (1 of 2) Annual 2-3 week cruises to and around Bay of Islands, Great Barrier
Dec/Jan 04/05/06/07 Island, Hauraki Gulf, Mercury Islands
Crew Harbour racing on various yachts including: Young 88 / Young 9.4 / Farr
Sept 04 - Mar 08 1020 / Elliott 14 / Stratus 747
Boat maintenance Assisting with re-fit of yacht to re-launch including sanding, fibre glassing,
Nov 03 – Jan 04 sealing, antifouling and painting
Interests and hobbies
My interests over the years have been diverse from tramping to Ceroc dancing, Bikram (hot) Yoga to touch rugby,
indoor netball to aerobics instructing. I also sea kayaked for over 10 years. Eight years ago, I learned to sail and
soon after, bought a boat. After that, there wasn‟t a lot of time for anything but sailing! My other passion is acting
and in 2009 I performed in two plays and completed a short film called “Plan B”.
Paul Mabee Captain Garrett Canning
General Manager / Skipper, MV Island Passage Captain, SY Neferet Ra
Island Escape Cruises Phone: +34 646 21 46 80
Phone: +64 21 330 337 / +678 555 2632 (Vanuatu) Email: email@example.com
Email on Board: firstname.lastname@example.org
Captain Brenden Scott Captain Bill Bailey
Captain, MY Ocean Sapphire Captain, SY Lady B
Phone: +39 334 632 6396 / +33 6 25 90 71 20 Phone: +1268 778 7237 / +33 (0)632 35 27 51
Email: email@example.com Email: firstname.lastname@example.org