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									Personal Details

   Name:                  Helen Elizabeth Burns
   Contact details:       Mobiles: +44 7974 662 840 (UK) / +33 670 185160 (FRA) /
                           +64 29 287 67432 (NZ)
   Date of Birth:         19th March 1967
   Nationality/Visas:     New Zealand and UK passports; B1/B2 Visa for USA
   Health:                Fit, healthy, non-smoker, ENG1 Seafarers Medical

Career Statement

I am seeking a challenging Chief / Sole or Senior Stewardess or Purser role. With a background in the luxury
charter market and experience in both motor and sailing yachts, I am comfortable with running the day to day
requirements of the interior and all aspects of service delivery on board. Prior to joining the yachting industry I had a
strong commercial background, owning my own service businesses, providing me with excellent administrative,
project management, accounting, marketing, computing and staff leadership skills. I also have a strong hospitality
management background, in both bars and restaurants and experience in hotels.

Captains have described me as “a dynamic individual, adaptable and dependable; very well organized and someone
who works well under the pressures of demanding guests and a busy schedule; a popular and valued member of the
crew”. My experience with both professional crewing and running my own service businesses presents a strong blend
of commercial and service delivery skills to a discerning Captain or Owner.


Relevant Marine & Outdoor Qualifications                     Hospitality Qualifications & Courses
   RYA Day Skipper / Watch Leader                              Current NZ Licensed Duty Manager
   RYA Day Skipper Tidal                                        (Liquor Controllers Certificate)
   RYA Powerboat II                                            Various courses in customer care and staff
   STCW‟95 Basic training                                       supervision in hospitality
   Proficiency in First Aid at Sea                             Competent Toastmaster
   Advanced Survival at Sea
   ENG1 Seafarers Medical
   Marine VHF Radio Operators Qualification
   B1/B2 Visa endorsed for crewing in USA

Employment History

Delivery Crew, Antigua to Florida   Delivery crew for 6 day trip from Antigua to West Palm Beach (1300 miles), 4
SY Ree, 34m Sloop – March 2011      hour watches. Preparing the boat for haul out at marina – packing, stowing.
Chief Stewardess, Caribbean         Chief Stewardess, covering for extended leave. Private performance sailing
SY Lady B, 44m Dubois / Vitters     yacht (Finalist in World Superyacht Awards 2011) with 6 crew. Interior
Dec 2010 – Feb 2011 (Contract)      organisation, housekeeping, laundry, provisioning, guest service, supervising
                                    one Steward. Line handling, fending. Watch keeping on passages.
Delivery Crew, Genoa to Tenerife    Assisting on a 6 day delivery of 30 metre sailing yacht from Genoa to Tenerife
SY I-Sea, 30m Southern Wind Nov „10 – approximately 1400 miles.
Sole Stewardess / Deck, Monaco      Sole Stew / Deck for a private, family use performance sailing yacht including
SY Neferet Ra, 30m Wally            interior organisation, laundry, provisioning, guest service, assisting other
Aug 2010 – Oct 2010 (Contract)      staff including a cook and nanny. Sailing, trimming, line handling, fending.
Freelance Stewardess, Cote D‟Azur   Freelance charter stewardess roles including:
July 2010 – August 2010             -    MY Ocean Sapphire, 40m Rodriquez Cantieri Navali, 8 day charter, 10
                                         guests, 8 crew
                                    -    MY Kay-Two, 34m Ferretti CRN, 1 day, charter preparation
                                    -    SY Bristolian, 29m CNB Bordeaux, 1 day charter preparation
Chief Stewardess                         Responsible for all guest requirements including bar and food service and
MV Island Passage, 42m, 8-10 crew        house keeping duties for up to 22 guests on luxury charter vessel offering
Auckland, NZ and Vanuatu                 cruises and private charters around New Zealand and Vanuatu. Supervising
October 2009 – July 2010                 2nd & 3rd Steward(ess). Stock control for bar and hospitality supplies.
                                         Establishing on board systems and processes for hospitality department.
Duty Manager / Maitre d’              Palm Beach Clubhouse, a fine dining, yet relaxed, restaurant and the Skinny
Palm Beach Club House & Skinny        Sardine, a Tapas Bar were owned by the same person. Full shift
Sardine Tapas Bar, Waiheke Island, NZ responsibility including hostess duties, staff management, customer service,
November 2008 – August 2009           cash up, security and hands on wine / food service.
Co-Owner / Director                      High end kayak manufacturing company. Directorship input and hands on
Paddling Perfection Kayaks, NZ           assistance with the fulfilment of large or urgent orders when required. Duties
May 2004 – July 2006                     included deck trimming, cutting & polishing, packing.
Recruitment industry and sales           Start-up, ownership and ongoing management of 2 specialist recruitment
career:                                  businesses including one recruiting for the recruitment industry plus various
New Zealand and UK                       branch management roles. Skills developed include:
Sept 1989 - Oct 2008
                                              Extensive people and customer service skills
                                              Strong problem solving and negotiation ability
                                              Staff management - recruitment, training, coaching, team building
                                              Project management, task and results achievement
                                              Financial management – budgeting and cash flow
                                              Organisational skills and computer literacy
Duty Manager                             Overall supervision of a busy 130 seat brasserie style restaurant and bar,
Nicholson‟s Restaurant, Wellington       open for lunch and dinner, 7 days including staff recruitment, training and
Mar 1989 - Jul 1989                      rosters; hostessing, customer liaison; cashiering, security and lock-up duties.
Silver Service Waitress                  Full silver service waitressing in the 5 star hotel restaurant. Hostessing and
Parkroyal Hotel, Wellington              cashiering in maitre d's absence.
Dec 88 - Mar 89 / Jul 89 – Aug 89

Other Sailing / Marine Experience

Delivery Crew (1 of 3)                       Overnight delivery of 68ft Oyster from Auckland to Bay of Islands.
March 2010                                   Standing watch
Race Crew (1 of 5)                           Completed the annual Coastal Classic race on 45 ft Beneteau – Auckland
October 2009                                 to Bay of Islands (126nm)
Watch keeper / delivery crew                 Delivery crew on 12m Cat, 8 days Auckland to Tonga responsible for watch
Island Style, 12m Ian Farrier May 2009       keeping (2 hour watches), crew, vessel safety and log.
Skipper and helm (women’s racing)            Two seasons of Women‟s Harbour Racing - spinnaker division - crews of
2007/08                                      between 5 and 8
Boat maintenance                             Assisting on re-fit of my Young 88 including anti-fouling, re-fitting deck-
October 2007                                 gear, sealing etc
Crew (1 of 4) Oct 04, Oct 06, Oct 07         Completed the return leg of the annual Coastal Classic race (126nm)
Crew (1 of 2)                                Annual 2-3 week cruises to and around Bay of Islands, Great Barrier
Dec/Jan 04/05/06/07                          Island, Hauraki Gulf, Mercury Islands
Crew                                         Harbour racing on various yachts including: Young 88 / Young 9.4 / Farr
Sept 04 - Mar 08                             1020 / Elliott 14 / Stratus 747
Boat maintenance                             Assisting with re-fit of yacht to re-launch including sanding, fibre glassing,
Nov 03 – Jan 04                              sealing, antifouling and painting

Interests and hobbies

My interests over the years have been diverse from tramping to Ceroc dancing, Bikram (hot) Yoga to touch rugby,
indoor netball to aerobics instructing. I also sea kayaked for over 10 years. Eight years ago, I learned to sail and
soon after, bought a boat. After that, there wasn‟t a lot of time for anything but sailing! My other passion is acting
and in 2009 I performed in two plays and completed a short film called “Plan B”.


Paul Mabee                                                  Captain Garrett Canning
General Manager / Skipper, MV Island Passage                Captain, SY Neferet Ra
Island Escape Cruises                                       Phone: +34 646 21 46 80
Phone: +64 21 330 337 / +678 555 2632 (Vanuatu)             Email:
Email on Board:
Captain Brenden Scott                                       Captain Bill Bailey
Captain, MY Ocean Sapphire                                  Captain, SY Lady B
Phone: +39 334 632 6396 / +33 6 25 90 71 20                 Phone: +1268 778 7237 / +33 (0)632 35 27 51
Email:                                    Email:

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