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ANTHONY E Powered By Docstoc
					     Attention: Human Resources/Personnel Manager
Dear Sir or Madam,

Are you looking for an outstanding sales manager with excellent customer service skills to
represent your organization? If so, you may have found the ideal candidate, as you will see
after you pick up the phone and call me for an interview.

I am an energetic, personable, and honest hard-worker. I am customer oriented and will do
what it takes to get the job done and maintain satisfaction across the board.

      *You’ll get a highly motivated team player
      *You’ll get loyalty and commitment
      *You’ll get work ethic “like it used to be”
      *Your clients and customers will love calling your organization!

I am a fast learner whose attributes include self-motivation, organization, and dependability.
I am comfortable in a decision-making capacity, enjoy working with people, and pay very
close attention to detail. Along with working well independently, I work very well in a team
environment. I take great pride in my work and constantly strive to improve my

I am seeking a full time challenging position where I will be able to utilize my abilities and
skills to their full potential.

Thank you for your time and consideration. I am certain that I would prove to be a valuable
asset to you and your company. I can be reached by cell (678) 255-7826 or home (770) 210-
0577, or by email at

Anthony E. Boston
Anthony E. Boston
                                                  ANTHONY E. BOSTON
                                                    2539 FAIR OAKS DRIVE
                                                    JONESBORO, GA 30236
                                                   TEL/FAX: (770) 210-0577

JP Morgan Chase, LENDING COORDINATOR                                                                           Jan/07-Present
                 Decision in-store and online applications
                 Pull alternative credit to decision applications
                 Provide customer information on existing and new accounts
                 Review credit reports

MBNA/Bank of America, SENIOR CUSTOMER ACTIVATION SPECIALIST                                                    Sept/02-Sept/06
              Contact new and existing customers to provide them with an overview of MBNA’s
               credit card balance transfer option and request a transfer of other higher APR balances
               to their MBNA credit card.
              Probe customers for opportunities to utilize the cash advance features of MBNA’s credit cards
              Respond to customer questions, providing clear, complete and accurate account information
              Comply data entry accurately to process sales
              Track calls, call types and results using existing tracking and reporting tools.

                   Department of Fraud and Detection, FRAUD AND DETECTION ANALYST
                  Review accounts to detect fraud type
                  Contact and educate authorized user before taking a fraud claim
                  Determines the difference between fraud risk and credit risk
                  Detect if charges are occurring outside of Customer’s normal charging area

Discount Funding-Self Employed, LOAN OFFICER                                                                   June/01-Aug/02
Fidelity Mortgage Inc., LOAN OFFICER                                                                           Sept/00-June/01
                  Solicit potential customers to use our products and services
                  Counsel customers on how to manage their financial obligation
                  Service low to moderate-income clients with questionable credit histories
                  Negotiate lending terms to accommodate low to moderate-income clients
                  Originate home loans for 1-4 family unit purchases, refinancing and new construction
                  Maintain lending guidelines for Conventional, FNMA, and VA loans
                  Advise applicants on processing procedures
                  Assist first-time home buyers to acquire forgivable grant funds

Abate Mortgage Inc., MANAGER/LOAN ORIGINATOR                                                                   June/99-Sept/00
                 Train and orientate new employees
                 Responsible for Telemarketers
                 Solicit potential customers to use our products and services
                 Underwrite mortgage loans
                 Responsible for processing an preparing all documents for loan approval

Greentree Mortgage Service Division, LOAN OFFICER                                                              Sept/97-June/99
                 Develop relationships with Realtors to establish long-term business referrals
                 Expand existing account base through word-of-mouth referrals
                 Interact directly with Underwriters, Processors, and Loan Committees
                 Maintain lending guidelines for Conventional, FNMA, VA loans
                 Serve as an Advisor to the bank’s Loan Committee regarding community-lending policies
                 Provide detailed analysis of local competitors products to enhance company programs

EDUCATION:         Swift Truck Driving Academy, Millington, TN (CDL-Class A)                                   Sept/2007
                   Warrensville Heights High School, Cleveland, OH (Diploma)                                   Jun/1989
                   Detailed Oriented                      Excellent Communication Skills
                   Basic Computer Skills                  Excellent Customers Service Skills
                   Upward/Downward Shifting               Parallel Parking
                   Straight line backing                  Off-set backing
                   Hazmat Training                        Driver/Inspection Logs

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