Computing Services Quick Reference Guide by ps94506


									Technology Services                                                                                            Simple Rules for Safe
Wireless Internet                                                                                              Computing
Two wireless networks are available:
                                                             The Office of Information Technologies has           Be familiar with the PSU’s Acceptable Use           Services
    PSU — Allows access to PSU websites                     contracted with Google to supply PSU versions         Policy and Electronic Communications
                                                                                                                   Policies. PSU’s policies are in line with privacy
                                                                                                                                                                       Quick Reference
     without a login. An Odin username and                   of many popular Google tools. These include:
     password are required each time you
                                                                       PSU Email —
                                                                                                                   and copyright laws.
     access non-PSU internet resources.
                                                                       As easy to use as Gmail, your PSU 
    PSU Secure — Requires an Odin                                     email address gives you an official        Choose strong passwords. Passwords are
                                                                                                                                                                       For Students, Staff, &
     username and password. Once connected,                  channel for university-related correspondence.        secrets. Avoid using passwords that contain         Faculty
     the below devices can auto connect,                                                                           things “everybody knows” about you.
                                                             Calendar —
     without the need to reenter this                                                                    
     information. It uses WPA2 Enterprise*
                                                             A strong calendaring system with
                                                                                                                                                                       Office of Information
                                                             the ability to share calendars with
     wireless security.
                                                             classmates and colleagues.                           Be skeptical of downloads and                       Technologies
* WPA2 Enterprise is supported by Windows 7, MacOS X                                                               attachments. Avoid downloading software
10.3 and later, iOS (iPhone, iPod, iPad), Android devices,           Docs —                           from untrusted sources. Avoid opening
and many others. If you have any of the devices or                   Write documents, spreadsheets, and            unexpected email attachments.
software mentioned above, you shouldn’t need to change               presentations. Share and edit those
anything to connect to PSU Secure.                                                                                Use and update your antivirus software.
                                                             documents, in real time, with other users.
                                                                                                                   McAfee Antivirus is available free at the
                                                             Sites —                                 Helpdesk in SMSU 18. It can also be
Useful Websites                                              Build simple webpages that are                        downloaded from
PSU Home Page:                          visible to anybody with Internet
                                                                                                                                                                           User Support Services
                                                                                                                  Keep your system up-to-date. Ensure
PSU Information System:                      access. Visitors to your Google Site don’t need                                                                     Helpdesk
                                                                                                                   software updates are installed automatically.
Odin Account Manager:                    to have a Google account.                                                                                 Smith Memorial Student Union 18
MyPSU Portal:                                                                                 Protect your personal data. Only give your
                                                                                                                   name, address, phone number, etc., to
Web-based Email:                                                                                                                                 Hours of Operation:
                                                                                                                   trustworthy entities and be sure to read privacy
Online Learning System:                   Discount Software                                                                                         Mon–Fri:      8:00 am – 9:00 pm
                                                                                                                   policies and disclaimers. Also be aware that
OIT Website:                            Get educational discounts on name brand               email is an unsecure means of communication.                   (Available 24 hrs/day)
PSU Library:                        software such as Microsoft Office, Windows,           Never send passwords, Social Security               Sat:         10:00 am – 4:00 pm
Financial Aid:                       Adobe Creative Suite, and others at:                  numbers, or credit card numbers via email.
                                                                                                                                                                       Sun:         10:00 am – 2:00 am
Computer Action Team (CECS):
                                                                                                                  Do not use unsolicited patches or antivirus
                                                                                                                   tools. Reputable organizations will never email     Other Contact Info:
Useful Phone Numbers                                                                                               you software patches, updates, or virus/worm
                                                                                                                                                                       Phone:              503-725-4357
USS Helpdesk:                503-725-4357                                                                          removal tools. Do not open these attachments.
Student Consultants (programming, Unix, and
                                                                                                   .org                                                                Fax:                503-725-3360
web development help):       503-725-9112                                                                                                                              Email:    
Frequently Asked Questions                                                                                                                           PSU Information System

Odin Account                                    How do I change my password?                                                                         What can I do in Banweb?
                                                                                                  Desire2Learn (D2L)
                                                You can change your password through the                                                             Banweb is the core website where students
What is an Odin account?                        Odin Account Manager at              What is D2L?                                       can access:
Your Odin account gives you access to the                                                         D2L is an online learning system that allows
                                                What are the requirements for an                                                                        Registration
collection of PSU computing resources.                                                            professors to, among other things, post
                                                                                                                                                        Enrollment Verification
                                                Odin password?                                    assignments, lead discussions, and post
What can I access with it?                                                                                                                              Grades & Transcripts
                                                Your Odin password...                             grades.
Your Odin Username provides you access to:                                                                                                              Billing & Tuition inquiry and payment
                                                 …must be between 8 and 30 characters in
                                                                                                  D2L is used for fully online courses, in-class/       Financial Aid
   Google Apps for PSU including:                  length.
                                                                                                  online hybrid courses, and fully in-class             Tax Information
         Email <username>               …must contain at least one letter and one
                                                                                                  courses for which the professor has decided to        Degree Audit Report System (DARS)
         Calendar                                  number.
                                                                                                  enhance the class with D2L.                           Update contact info with PSU
         Documents                                      Note: For a stronger password, you
         Sites                                           may use upper- or lower-case letters,   How do I get to D2L?                               How do I register for classes?
         Groups                                          numbers, or any of the following:       Log in to Desire2Learn at You can     To look up classes in the schedule of classes,
   PSU General Access computer labs                      !@#$%^&*( )_+-=[ ]{ };':",./?           also click on the name of any online course        look under Student Services → Registration
   Library databases through    …may not contain personal information           under the courses tab of               → Look-up Clases to Add. Use the search
   Wireless internet                               such as your first name, last name, or PSU                                                       tools to find courses you wish to take.
                                                                                                  Why can’t I log in to D2L?
   Online file storage (your “H drive”)            ID number.
                                                                                                  You must have an active Odin account to log in     If you already know the CRNs for the courses
   Unix server resources including:             …may not contain dictionary words.
                                                                                                  to D2L. It can take up to 24 hours, after          you wish to add, click Add/Drop Classes in the
         Personal web space                     …may not be identical to any of the 10
                                                                                                  creating your Odin account for D2L access to       Registration menu, enter one CRN into each
         Unix software compilers                   previous passwords for your account.
                                                                                                  become available.                                  field, then click Submit Changes.
   The Desire2Learn online learning system      …must be changed every 180 days.
                                                                                                  If you have been able to access D2L                Where do I find… ?
How do I set up an Odin                         What is my PSU ID number for?
                                                                                                  previously, but can’t now, you may need to            Transcripts: Student Services →
account?                                        Your PSU ID number is your primary record
                                                                                                  reset your password at                    Student Records → either Order Official
You can create your Odin account by going to    number here at the university. It is the means
                                                                                                                                                         Transcripts or View Unofficial and logging in with your PSU ID     by which the school uniquely identifies you.      I’m in D2L, but I don’t see my
number and your OAM security code. If you       If your Odin password expires, you can do the     courses.
                                                                                                                                                        Online Payments: Student Services →
were recently admitted, you should have         following to regain access to your Odin account   If you have recently registered for a course, it
                                                                                                                                                         Student Account → Make a Payment
received a letter providing your OAM security   at                                   can take up to 24 hours for it to show up in
code. If you haven’t, the Helpdesk can reset                                                      D2L.                                                  Financial Aid: Under the Financial Aid
your password for you.                          1. Enter your PSU ID number as the username                                                              tab. If you need assistance with financial
                                                                                                  If it has been more than 24 hours, it is likely
                                                2. Enter your expired password in the                                                                    aid, call 503-725-3461.
                                                                                                  that the class either has no D2L component or
                                                password field, and you will be allowed to        the professor hasn’t yet activated the course.
                                                establish a new password.

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