4633 Rehab A_rpt2 3170
Document Sample
Rehab Group Annual Report 2002
Legal Status Company Data
LEGAL STATUS
COMPANY DATA
The Rehab Group is a company
limited by guarantee having no
<2
share capital
3>
REGISTERED OFFICE
Roslyn Park, Sandymount,
Dublin 4
COMPANY SECRETARY
Ms U Kinane BSc (Mgmt), ACIS
AUDITORS
PricewaterhouseCoopers
BANKERS
Allied Irish Bank plc
Bank of Ireland
Barclays Bank plc
HSBC
Bank of Scotland
SOLICITORS
McCann FitzGerald
ME Marren & Co
Withers
Registered in Dublin
No 14800
The Rehab Group
Rehab Group Annual Report 2002
Contents
Contents
04 Chairman’s Statement
05 Group Boards of Directors
06 Map of Services
07 Staff Profile
08 National Training and Development Institute
11 Gandon Enterprises Ltd
14 RehabCare
17 TBG Learning
20 Rehab Scotland
22 Rehab UK
23 Chaseley Trust
24 Service User Representation
26 Research and Innovation
28 Finance
30 Rehab Foundation
32 Rehab Lotteries
34 International Affairs
36 Rehab Council
37 Public Affairs
38 Courses, Programmes and Services
41 Rehab Group Addresses
Rehab Group Annual Report 2002
Chairman, The Rehab Group
Mr D Doyle
Chairman’s Statement
2002 represented another prudent in the way we manage our Ministers for Health and Children,
Chairman’s Statement
impressive year in terms of affairs and on the State to be Social Community and Family
beneficiaries of our services. realistic in its funding provisions. Affairs, Finance, Education and
During the year more than 40,000 Science, Enterprise Trade and
people accessed services across the Our training division in the UK Employment and the Minister of
Group. Over 2,500 staff at 160 emerged successfully from a State at the Department of Justice
locations throughout Ireland and difficult year in 2001. Our Further Equality and Law Reform who has
the UK delivered those services. Education (FE) college collaborative special responsibility for Disability.
Year-end occupancy figures were in partnerships were strengthened by In addition, we thank Department
excess of 15,000. additional colleges signing three- officials, the Health Boards, FÁS,
year contracts with us, which Repak and the National Disability
In Ireland we continue to press for provide a sounder basis for Authority for their continuing
improved funding for the 1,000 or curriculum planning and capital support.
<4 so clients using our sheltered investment, leading ultimately to
workshop services in Ireland. We better outcomes for our clients. We also greatly appreciate the
5>
welcome the publication by the ongoing support of local and
Department of Health and Children We have re-organised our brain
national Government in England
of the draft Code of Practice for injury services in England, which
and Scotland, in particular the
Sheltered Occupational Services led to a significant restructuring
Employment Service, the Learning
and hope that we can secure cost in the UK. Whereas the Group
and Skills Council, our College
funding to allow us to further continues to support these activities,
partners and the growing number
these services in line with this draft the gap between State funding and
of Charitable Trusts and Foundations
code. Our commercial activities the cost of the service had become
with whom we are involved.
were affected by the economic unsustainable and left us with
downturn and 2003 will doubtless little option but to take firm action.
A special word of thanks is due to
provide a further challenge in that each member of our voluntary
Following these restructuring costs,
regard. The Recycling division committees for the commitment
the group managed to show a
continues to expand. In 2002 we and enthusiasm they have shown
small surplus of E0.5m, though
collected over 41,000 tonnes of yet again in working with local
ongoing capital expenditure meant
glass for recycling, up 28 per cent management and communities. I
that there was a net cash outflow
on 2001. We hope to increase this would also like to thank my fellow
from the Group during the year.
figure further in 2002 in Board members and all members
conjunction with our partners In the international arena the of staff throughout the Group for
Repak. Rehab Group is an increasingly their input during 2002.
influential participant in various
The slowdown in the Irish economy
organisations which exist to Finally, the Rehab Group is proud to
and its consequent impact on
promote social and economic be an official sponsor of the Special
Government finances is having an
inclusion among people with Olympics World Games 2003. Nine
effect on health and social services
disabilities. Foremost among these of our service users are participating
throughout the country. There is an
are Workability International and in the Games and I would like to
ever-increasing demand for more
the European Platform for take this opportunity to wish them
and better services against a
Rehabilitation. The Group is a every success.
background of cutbacks in
strong supporter of the proposed
expenditure. Services to people
UN Convention on the Rights of
with disabilities are not exempt as
People with Disabilities.
can be seen from the continuous
evidence of complaint and Both State and voluntary bodies in
hardship in the media. This Ireland and the UK continue to
imposes an obligation on work closely with the Group. In Declan Doyle Chairman
organisations like ours to be Ireland, thanks are due to the April 2003
Rehab Group Annual Report 2002
Boards of Directors
REHAB GROUP Mr M Dunford (Chief Executive) Ms A Kerins
Mr D Doyle (Chairman) Mr F Flannery Mr A Balbirnie
Mr J Hussey (Vice Chairman) Mr K Poole Mr P Doyle
Mr JM Treacy (Hon Secretary) Mr S Crawley Mr K Poole
Boards of Directors
Mr J Browne (Hon Treasurer) Ms S Gidman
Mr C Allen Dr DF McAnaney GANDON ENTERPRISES LTD
Mr HD Cashell Mr I Hounslow (Company Secretary) Mr F Flannery (Chairman)
Mr T Clarke Mr A Balbirnie (Chief Executive)
Ms P Cremin REHAB SCOTLAND Mr HD Cashell
Ms N Gildea Mr ER Taylor (Chairman) Mr J Hussey
Mr J Herlihy Mrs M Seymour Mr JM Treacy
Mr L Hogan Mr J Browne Ms A Kerins
Mr BT Keogh Mr HD Cashell Ms D Gunne
Mr BW Kerr Mr F Flannery Mr M O’Sullivan
Mr AD Leon Mr J Adamson Mr K Poole
Mr P Lydon
Mr A Heron
Mr ME Marren
Ms A Kerins REHAB FOUNDATION LTD
Mr P Mehigan
Mr K Poole Mr T O’Reilly (Chairman)
Mrs M O’Connor
Mr S Farrelly (Chief Executive)
Mr T O’Reilly
REHAB UK Mr HD Cashell
Mr G Wilson CBE (Chairman) Mr T Clarke
REHAB HOLDINGS LTD
Mrs D Ancell Ms J Hall
Mr J Hussey (Chairman)
Lord Corbett of Castle Vale Mr C Kenny
Mr J Browne
Mr P Durrance Mr BW Kerr
Mr HD Cashell
Mrs M Ellis Mr AD Leon
Mr D Doyle
Mr F Flannery Mr E O’Beirne
Mr BT Keogh
Mr ME Marren Mr M Green Mr A Balbirnie
Mr JM Treacy Sir John Hannam Mr P McKevitt
Mr M Head CVO
REHAB COUNCIL LTD Mr J Hussey REHABCARE
Mr L Hogan (Chairman) Mr P Salmon Mr HD Cashell (Chairman)
Mr T Clarke Mr K Poole Ms A Kerins (Chief Executive)
Mr D Doyle Mr J Hussey
Mr P Doyle THE CHASELEY TRUST Mr F Flannery
Mr F Flannery Mr G Wilson CBE (Chairman) Ms D Gunne
Dr DF McAnaney Mr J Hussey Mr S Farrelly
Ms A Kerins Ms A Kerins Dr H Counihan
Mr G Lambert (Aosdána) Mr P Salmon Mr D Tallon
Mr D Tallon Mrs K Gammon Mr A Balbirnie
Mr S Farrelly Mr R Harrison Mr K Poole
Ms D Gunne Mr JJQ Howes Ms M Joyce
Mr M Dunford
Ms P Cremin NTDI LTD REHAB LOTTERIES LTD
Mr M Jacoby Mr J Hussey (Chairman) Mr HD Cashell (Chairman)
Mr J Adamson Ms D Gunne (Chief Executive) Dr J McGuire (Managing)
Mr T O’Higgins Mr J Browne Mr J Browne
Ms M Joyce Ms C Fogarty Mr J Hussey
Mr B Wafer Ms A Kerins
TRAINING & BUSINESS GROUP LTD Mr F Flannery Mr F Flannery
Mr J Hussey (Chairman) Dr DF McAnaney Mr K Poole
Location of Rehab Group Services
IRELAND UK
• NTDI • TBG LEARNING
• GANDON ENTERPRISES • REHAB UK
• REHABCARE • REHAB SCOTLAND
• CHASELEY TRUST
1 BANTRY 37 ABERDEEN
2 CORK 38 GLASGOW
3 TRALEE 39 PAISLEY
4 PATRICKSWELL 40 GALASHIELS
5 LIMERICK 41 IRVINE
6 CLONMEL 42 NEWCASTLE
7 WATERFORD 43 DERBY
8 WEXFORD 44 BIRMINGHAM
9 KILKENNY 45 COVENTRY
10 NENAGH 46 COLCHESTER
11 CARLOW 47 CLACTON-ON-SEA
12 ARKLOW 48 BARKING
13 PORTLAOISE 49 GRAVESEND
14 MOUNTMELLICK 50 LONDON
15 KILDARE 51 DARTFORD
16 BRAY 52 EASTBOURNE
17 GALWAY
18 TULLAMORE
19 NAAS
20 DUBLIN
21 DUNBOYNE
22 MULLINGAR
23 ATHLONE
24 NAVAN
25 COOLAMBER
26 DROGHEDA
27 LONGFORD
28 CASTLEREA
29 CASTLEBAR
30 SLIGO
31 BALLINAMORE
32 CAVAN
33 DUNDALK
34 MONAGHAN
35 LIFFORD
36 MILFORD
NOTE: Areas are represented as reference points only
Chief Executive, The Rehab Group
Mr F Flannery
Rehab Group Annual Report 2002
Staff Profile
General Manager South West
& Mid West REHAB FOUNDATION
Mr M O’Sullivan, BE General Manager
Mr M Mansfield
General Manager Dublin
South & South East REHAB LOTTERIES
Mr P Byrne, MA Managing Director
Dr J McGuire
Head of Business Excellence,
REHAB GROUP Standards & Accreditation
Staff Profile
Chief Executive CRC & RTB PROMOTIONS
Mr B Stuart, MMS, MEd Chief Executive
Mr F Flannery, BA, MBA
Dr S Mullins
Personnel Manager
Director of Group Development
Mr E Doherty, MSc in HRM, MCIPD
& Public Affairs, REHAB UK
Chief Executive RehabCare Chief Executive
Ms A Kerins, SRN, SCM GANDON ENTERPRISES
Mr R Prole, FCA
Business Development Manager
Chief Executive NTDI Mr M Horgan
Director of Strategic Planning
Ms D Gunne, MA, M Psych Sc, Reg & Development
Psychol PsSI Financial Controller
Mr J Weir, BA, CQSW
Mr M Cronin, BA, ACCA
Director of Finance &
Project Director Human Resources Manager Director of Operations
Mr K Poole, BBS, FCA Ms T Fahy, BA Mod (Soc), Mrs K Burgin
Dip Soc Voc Rehabilitation,
<6 Chief Executive Rehab Foundation TBG LEARNING
MSc (Rehabilitation Mgt), FCIPD
Ltd & Director of Communications Chief Executive
7>
Mr S Farrelly REHABCARE Mr M Dunford, BSc, MBA
Financial Controller
Chief Executive Director of Finance & MIS
Ms M Kelly, ACMA
Gandon Enterprises Ltd Mr I Hounslow, BA, FCMA
Mr A Balbirnie
Human Resources Manager
Operations Director – Learning
Director of Research & Innovation Ms S Boyne, BA, Dip HRM, MCIPD
Centre Division
Dr D F McAnaney Mr S Crawley, AMIQA
Head of Domiciliary Care
Personnel Manager & Head Ms M Gillard, RGN, DSN
of Human Resources, NTDI Director of HR, Continuous
Mr K O’Brien, MIITD Improvement & Employer Division
Head of Programmes &
Ms S Gidman, BA, MIPD
Service Development
Financial Controller, Fundraising
Ms SJ Dillon, MBA, BSc OT REHAB SCOTLAND
Mr E O’Beirne, FCA
Chief Executive
Group Property Manager General Manager Mr I Welsh, MA(Hons), MA, DPSE,
Mr D Flynn North East & Midlands FRSA
Mr P McKevitt
Company Secretary
Ms Una Kinane, BSc (Mgmt), ACIS Director of Finance
General Manager South & Administration
Public Relations Manager & Mid West Mr T M Mair, BA, CA
Mr C Macey Ms L Keane, Dip COT
Director of Services
Group IT Manager General Manager East Ms L E Kragt, MA, Dip OCC Psych
Mr G Merrigan & South East
Mr T McGarry, BAIR, N Dip IR, Grad IPD Director of Community Services
NTDI Mrs G McEwan, CQSW, Dip Soc
Head of Programmes Head of Commercial Enterprises Work Mgt
& Business Development, Mr F Burke, BA, B Comm, H Dip
Principal Psychologist Resource Development
Mr M Coughlan, MA Psych RESEARCH & INNOVATION Mrs L Spowage, MA
Head of Research
Chief Financial Officer Mr C Smyth, BA, MA Reg, Psychol
Mr F Kennedy, B Comm, ACMA Programme Development
PsSI N Neilson
General Manager Dublin West,
Dublin North & North East Head of Innovation Communications Manager
Ms J Forman, MA, MBA Mr K O’Malley Ms A Lennon, MA
General Manager Midlands, Head of Planning & Support THE CHASELEY TRUST
West & North West Services Chief Executive
Mr J O’Brien Mr B Coyle, MIITD Ms S Wyatt, RGN
National Training and
Development Institute (NTDI)
During 2002 NTDI again demonstrated its ability
to innovate both through new service designs
and continuous improvement to existing services.
Chief Executive, NTDI
Ms D Gunne
Rehab Group Annual Report 2002
2002 was a year of significant SERVICE IMPROVEMENTS Co-ordination, indexation and
National Training and Development Institute
growth for NTDI. Some 4,543 distribution of company policies and
people participated in the Move Towards Community procedures
organisation’s training Based Delivery
programmes – more than double Efforts have been made to ensure During 2002, an NTDI Quality Policy
the total for the previous year. that all Introductory Skills Training was developed and agreed by
(IST) programmes, with the senior management.
This expansion in service provision exception of Fresh Start, increase
was achieved at a time when their external focus to at least 40 NEW PROJECTS
considerable effort was expended to 50 per cent of total training
by staff, management and service time. A number of Rehabilitative Community Training Solutions
users into determining a new Training, IST and Specific Skills (CTS)
three-year strategic plan for NTDI. Training programmes, whose main Developed between NTDI and the
delivery method is through Midlands Health Board, the CTS
An extensive consultation process the use of existing community programme has been designed to
<8 with staff also took place to based training resources, will facilitate the "hard to place and
develop new mission, vision and become operational in 2003. train" clients of the Health Board
9>
values statements, as well as to who present within the mild /
review the NTDI name for the Already, quite a number of the new moderate range of intellectual
purpose of taking the organisation projects which NTDI commenced disability with exceptional or
into the future. (or continued) in 2002 have a challenging behaviour. It is an
strong community based training individualised programme that
During 2002 NTDI again
and/or education focus. provides specialised training
demonstrated its ability to
supports so that clients can access
innovate both through new
Health and Social Gain and benefit from current services
service designs and continuous
Health and Social Gain based in their own communities.
improvement to existing services.
measurement was introduced in Others may require an
That such steady growth was
2002 for all Fresh Start individualised service from
achieved is a testament to the
programmes. The data collected is existing service providers,
continued efforts that all NTDI
in the process of being analysed mainstream or specialised.
staff put into service delivery.
and the first draft of quantitative
and qualitative data will be Disability Support Service (DSS)
IMPACT INDICATORS AND
available at the end of the second The DSS is now provided in seven
SERVICE OUTCOMES
quarter of 2003. CDVEC Colleges of Further
Thirty per cent of those who
Education for students with
completed their activity gained
Quality Initiatives disabilities or support needs.
open employment during 2002 and
An NTDI senior management During 2002 NTDI’s DSS workers
12 per cent went on to sheltered
re-organisation in 2002 resulted in provided support on 366 occasions
employment. Additionally, some 280
the formation of a Department of to CDVEC students and 108 times
people, or 23 per cent of leavers
Business Excellence, Standards and to CDVEC staff.
completing their activity, went on
Accreditation (DBSA). DBSA is
to further education. Twenty nine
charged with responsibility for: Pre-Training Assessment Service
per cent went on to further
The Pre-Training Assessment is a
specialised training. Promoting and developing the short course which assists people
Business Excellence initiative to identify the supports and
During 2002, 88 per cent of service
users who completed their NTDI interventions they require to take
Ensuring compliance with
training received certification. The part in local training opportunities.
approved standards
total number of full certificates Participants engage in a range of
obtained by service users increased Co-ordinating and advising on educational and vocational
by 37 per cent, from 706 in 2001 to QA00/01 Accreditation assessments so that clear personal
968 in 2002. The total number of goals can be set. Research into local
records of achievements obtained Ensuring conformance with Health training opportunities is
increased by six per cent to 982. and Safety requirements comprehensive and includes FAS,
Rehab Group Annual Report 2002
VTOS, NTDI etc. A combination of six hours per week of job coach
National Training and Development Institute
individual and group support supports. The remainder received
assists individuals in the decision- an average of three hours per week
making process, which leads to the pre-placement preparation work.
development of a Personal Plan.
CONNECT
Drugs Rehabilitation During the first quarter of 2002,
The Coolamber Manor drug research reports for St Patrick's
rehabilitation programme began Institution, Limerick Prison, Cork
towards the end of 2002. Staff have Prison and Castlerea Prison were
undergone extensive training and completed by NTDI CONNECT staff.
the recruitment process is fully Progress to implement new
under way. Clients are generally vocational initiatives in new prison
selected from the Eastern Regional locations has been on hold since
Health Authority area. March 2002. NTDI staff have
< 10
continued to support, monitor and
11 > The programme incorporates a evaluate the CONNECT initiatives
diverse range of vocational training which were already established in
courses from equestrian studies to Mountjoy Prison, the Training Unit
farming and horticulture. There is and the Dochas Centre.
strong emphasis on personal
development and building positive Orbis
relationships, whilst an active and Orbis Human Resource
healthy lifestyle is promoted for Development Ltd continued to
each participant. The centre will be provide consultancy and training
fully operational early in 2003. services to assist public and private
sector organisations in
Quest – Brain Injury Services understanding and meeting the
Ireland challenges presented by a diverse
Quest provides a resource intensive society. During the year it ran
individualised programme for around 60 training workshops for a
people with brain injuries with a variety of companies. Each
view to improved health and social workshop operated with 15 to 50
gains, community integration and, participants.
where appropriate, vocational
rehabilitation. The programme got Equality for Women Measure
under way in May with eight The objective of this project is to
clients, increasing to 15 clients by recruit a core group of women with
the year-end. disabilities to undergo an
accredited leadership training
Funded by the Department of programme and to set up an
Health, Quest has been a co- advocacy network for other women
operative venture, which owes with disabilities. Blanchardstown IT
much of its success to the interest and UCD (Equality Studies) have
and interventions of other been selected to deliver the
agencies, especially the Western programme over a 12-month period.
Health Board.
Supported Employment
Sixteen NTDI centres provided
Supported Employment services to
211 people during 2002. A total of
109 people received an average of
Rehab Group Annual Report 2002
Gandon Enterprises
There will be three significant market strands
going forward – Recycling, Packaging and
Logistics Management and we will be
concentrating our energies and resources on
Gandon Enterprises
making our individual companies more
competitive in these key areas.
Rehab Group Annual Report 2002
Chief Executive, Gandon Enterprises
Mr A Balbirnie
Gandon Enterprises provides Management and we will be continues to be a major resource to
Gandon Enterprises
integrated employment for people concentrating our energies and both the domestic and commercial
with disabilities in nine businesses resources on making our individual sectors in the management of
located across Ireland. At the end companies more competitive in waste in an environmentally
of 2002 a total of 455 people were these key areas. friendly manner. Fifty-eight of the
employed under the Gandon company’s 104 employees are
Enterprises umbrella, of whom 211 Gandon Enterprises was also people with disabilities.
were people with disabilities. heavily involved in the
establishment of the Access Ability
GANDON PACKAGING
The results of the evaluation of project in partnership with a fine
the Pilot Programme for the array of companies and
Employment of People with associations. Through this
Disabilities, which was undertaken development, we hope to bring
by the Department of Enterprise many of the lessons of the Galway Corrugated Cases (GCC)
< 12
Trade and Employment in 2001, integrated employment model to a specialises in total packaging
13 > have still not become clear. We wider commercial world. solutions for the electronics,
have continued to lobby for a pharmaceutical, telecommunications
structure that allows the full GANDON RECYCLING and food sectors and is ISO
potential of our integrated 9002 approved.
employment model to be realised.
Plant facilities enable the company
The strength of this model was Rehab Recycling is Ireland’s premier
to offer both high and low volume
perfectly demonstrated by the post consumer waste recycler with
achievement of The Mill Gandon over 1,600 sites collecting glass, production of premium packaging
Logistics, which emerged in fourth aluminium drink cans and textiles. materials customised to the needs
place in a nationwide competition, Its customers include all local of hi-tech businesses. Its strength
titled The Best Companies to Work authorities throughout Ireland, the lies in its quick response time,
for in Ireland, sponsored by the Irish major Irish drink manufacturers offering a just-in-time service to its
Independent in association with and a large number of hotels and major customers. In addition to flat
FAS. It has long been our public houses. Rehab Recycling pack, GCC also supplies assembled
contention that a well-integrated works closely with, and receives
packaging comprising anti-static
and truly diverse workforce will significant support from, Repak Ltd.
foam and inserts ready for use on
bring its own rewards and this
the assembly line.
recognition helps prove the point.
2002 posed more than its fair share The company now also has satellite
Part of Rehab Recycling,
of commercial challenges. The Information Security Management packaging units in Limerick, and
general downturn in the economy ensures the secure destruction of more recently in Castlebar. The
was further exacerbated by the confidential information for clients Castlebar unit specialises in high
complete closure of several including the major banks, quality presentation packaging,
significant customers. We answered insurance companies, hospitals and offering customised printing,
the questions that such a Government departments. The fabrication, hand-wrapping and
downturn posed our business by company provides unique tamper- assembly packages to the giftware,
a consolidation and re-focusing of proof ‘confi bins’, which can hold up
cosmetic and pharmaceutical
our key business areas. to 70 kilogrammes of paper
sectors, as well as other luxury
documents.
There will be three significant packaging markets. The company
market strands going forward – Through its plants in Dublin, employs 74 people, 50 of whom are
Recycling, Packaging and Logistics Galway and Cork, Rehab Recycling people with disabilities.
Rehab Group Annual Report 2002
The company employs 15 people
Gandon Enterprises
with disabilities, all of whom are
awaiting funding under the Pilot
Kilkenny Corrugated Cases Programme. Access Ability is an exciting and
was formed in 1999 as a duplicate innovative project set up in May
of the Galway service to 2002 and supported by the
strengthen Gandon’s position in European EQUAL initiative. Its vision
the packaging market. It is Precision Workwear is "to maximise employment
specifically geared to servicing the offers a quality manufacturing and opportunities for people with
distribution service to a range of disabilities by addressing the
southern region. The company is
customers primarily in the structural, attitudinal and policy
awaiting the provision of further
healthcare, medical, electronic and issues which currently prevent
funding under the Pilot Programme
industrial sectors. It is Ireland’s only employers accessing the
in order to offer employment to its licensed supplier of converted individual’s abilities".
19 disabled workers. Tyvek garments, manufactured by
Du Pont. The company is ISO 9000
GANDON LOGISTICS approved and employs 33 people,
16 of whom are people with
disabilities.
REM provides cost effective, robust
solutions to meet the ever-changing Hats of Ireland
requirements of its customers. is one of the country’s oldest
Originally formed as a sub-contract headwear manufacturers, having
assembly house to service the being established in the 1940s. Its
electronics industry, REM has since range of quality traditional and
added other facets to its operations: contemporary headwear is sold
Logistics and Warehouse successfully to countries such as
Management and Mechanical the USA, France and Japan, while
the customer base ranges from
Assembly. REM has ISO 9002
large chain stores and small craft
accreditation and 21 of
shops to many of Ireland’s top
its 42 employees are people with
designers. Fourteen people with
disabilities.
disabilities are employed in our
Castlebar plant.
The Mill Enterprise
provides contract assembly, Connect Industries
labelling and packaging for the is a joint venture partnership
healthcare industry. A highly between M & M Qualtech Ltd and
motivated team of people Gandon Enterprises Ltd. It began
assemble large volumes of dental operating from a small unit in
floss and related products daily for Galway and now also has a facility
the export market. The Mill in The Netherlands. The company
obtained the Excellence Through provides services to the electronic
People accreditation in 2002 and and computer software markets
was also voted one of "The Best and has 18 workers with disabilities
Companies to Work for in Ireland". in its workforce.
RehabCare
RehabCare’s continued expansion... was clearly
driven by the ongoing efforts and energy of
both service users and staff around the country
and the relationships that RehabCare continues
to strengthen with its funders and other
stakeholders in the community.
< 14
15 >
Chief Executive, RehabCare
Director of Group Development & Public Affairs;
Ms A Kerins
Rehab Group Annual Report 2002
RehabCare
A total of 2,641 people benefited the Drama Company, Encore further enhancement of the
from RehabCare’s community Productions in Dundalk. sheltered workshop service model
based health and social care in line with the draft Code of
services during 2002 – its highest Resource Centre Services Practice for Sheltered Occupational
ever service user numbers. Some 322 people benefited from Services.
RehabCare’s resource centre
RehabCare’s continued expansion – services during 2002. Within CareLink
representing an increase in service individual Resource Centres, A significant proportion of growth
user numbers of over 43 per cent significant health and social gains within RehabCare during 2002 was
on the previous year – was clearly were made and maintained by driven by the development of
driven by the ongoing efforts and service users in terms of both their CareLink services. This derived
energy of both service users and participation and personal mainly from the further expansion
staff around the country, and the achievement in a broad range of of the hospital discharge
relationships that RehabCare life skill areas, including: programme and home support
continues to strengthen with its services.
funders and other stakeholders in • Personal Development
the community. • Independent Living Skills
Evaluation of respite services for
• Work/lifelong learning
children within the ERHA region
• Social and leisure interest skills
Key developments within was completed and the final report
RehabCare during 2002 included: provided very positive feedback
Sheltered Workshops
on the CareLink home-based
Significant efforts have been made
The further development of NRAC’s respite programme.
to enhance the service profile of
national committee RehabCare’s sheltered workshops
particularly through the Respite Care
The opening of three community following activities: RehabCare's centre-based respite
based supported accommodation care services afford many people
group homes, two in Ballinamore The introduction of the Discovery with disabilities their only
and the other in Nenagh process and sample programmes opportunity to take a holiday, as
well as giving their families a break
The establishment of autism Securing better commercial from full-time caring. During the
services in Longford and Tullamore. contracts year the Limerick respite service for
RehabCare also secured the ERHA people with a physical and/or
contract to provide Ireland’s first Capital investments in both new sensory disability provided more
supported accommodation service locations and existing facilities than 140 respite breaks to over 65
for people with Prader Willi Syndrome people and their families.
In order to further highlight the
The extension of the CareLink acute need for positive change in
Services to Individuals with Autism
service Homefirst following its pilot the current sheltered workshop
Spectrum Disorder
model, RehabCare ran an
phase. RehabCare was also A key organisational objective in
international conference for service
awarded contracts for hospital 2002 was for the further expansion
providers, titled - ‘Sheltered
discharge programmes with two of RehabCare’s autism services. This
Workshops in the 21st Century –
additional Dublin-based hospitals strategy was successful and led to
The Way Forward’ in partnership
with Workability International. the opening of a new residential
Other highlights included the service in Longford for four adults,
achievements of service users in A key objective for RehabCare in and a new respite facility in
the Special Olympics National 2003 is to secure additional Tullamore for children. The
Games and the establishment of funding that will facilitate the established service in Red House,
Rehab Group Annual Report 2002
Limerick completed a new The development of the new
RehabCare
extension comprising a multi- Prader Willi Syndrome residential
sensory unit, soft playroom and service was an exciting experience
jacuzzi room. During the year a for the Staff Training and
total of 95 families benefited from Development team as it
the autism respite services. necessitated research into a new
service area and the development
Accommodation Services of new training packages.
At year-end, a total of 38 people
were using supported Management training in 2003
accommodation services, with a was delivered in the area of
further 75 availing of hostel Recruitment and Selection Skills
services. and The EFQM Business Excellence
Model.
< 16
Projects that will become
17 > operational in 2003 include a six National RehabCare Advocacy
bedroom house which will provide Committee (NRAC)
independent accommodation for NRAC went from strength to
six people in Deansgrange, Co strength during 2002 with the
Dublin; the refurbishment and national committee becoming a • Sheltered Workshops
modification of a house providing fully established part of the • Rehabilitative Services
supported accommodation for five organisation and the appointment • Elderly
people in Bray, Co Wicklow; and the of a full-time National Development • Mental Health
construction of an apartment Officer. A Leadership and • Traumatic Brain Injury
scheme in Cavan that will provide Presentations Skills Course for • Drama/ Horticulture
supported accommodation for service users was developed by the • Autism
seven people. RehabCare training team in • Respite Models of Care
partnership with NRAC and the • Rare Disabilities
Independent Living organisation was actively involved • Childcare Services
Community Services in the consultation process carried
ILCS continued to offer a wide out on the Disability Bill.
range of support services to 29
Centres for Independent Living Southern Rehabilitation Hospital
(CILs) throughout the country. and Services
During 2002 work commenced on Developments within this project
the development of a new are ongoing. During 2002
Certificate in Disability Studies RehabCare received written
course in association with NUI confirmation from the Department
Maynooth. of Health and Children that the
new service development would go
Staff Training and Development ahead and that RehabCare would
Staff training activity within be the contracted service provider.
RehabCare concentrated on a
combination of the rolling out of Research and Innovation
Foundation 1 training to a growing Research and innovative activities
workforce and statutory areas such continued to have a crucial role
as Manual and Patient Handling within RehabCare. The key areas of
and Occupational First Aid. focus for 2003 will include:
TBG Learning
The ALI inspection is a significant event for any
provider of Government funded post-16 learning
services. All TBG Learning grades ranged from
satisfactory to outstanding, at a time when 65
per cent of services assessed by the ALI were
deemed to require re-inspection.
Rehab Group Annual Report 2002
Chief Executive, TBG Learning
Mr M Dunford
2002 was a successful year for TBG product range and the significant potential of these young people
TBG Learning
Learning. The quality of the volume of business delivered. given the right help and direction.
company’s services was endorsed Compared to the previous year, a
by the Adult Learning Inspectorate near four-fold increase in Our Modern Apprenticeships
(ALI) following a week long enrolments occurred on these business continues to attract
inspection of all TBG Learning shorter courses. significant interest from
activities at all locations. employers, with a number of new
Just as significantly, the high household name employers in the
Our Further Education (FE) college proportion of Skills for Life (Basic hospitality and retail industries
collaborative partnerships were Skills) enrolments has resulted in working with us for the first time
strengthened by additional substantial growth in contract in 2002. Through our membership
colleges signing three-year volumes awarded – one of the of the Association of Learning
contracts with us. This provided a priority areas for LearnDirect. Providers and the National
sounder basis for curriculum Our ability to attract, retain and Providers Sector Group, we are
< 18
planning and capital investment, attain high levels of completion actively involved in the policy
19 > leading ultimately to better results and achievement for Basic Skills debate on reforming what is a
for our clients. learners in LearnDirect, FE and good but too narrow programme,
Jobcentre Plus provision is with many young peoples’ real
The further education product recognised as a major strength achievements recognised by their
portfolio was added to by a whole of TBG Learning. employers, but not recognised as
new IT curriculum and some new success by the system.
technical courses. This, combined The growth in LearnDirect has
with our growth in FE funded been achieved with no diminution We shall remain at the forefront of
basic skills provision (literacy / of quality. Indeed, during the year the debate and are hopeful that
numeracy / ESOL), led to a 16 per TBG was chosen to become "a case 2003 will see some real change,
cent increase in course enrolments study of good practice" in all which is essential if the
over the year. aspects of LearnDirect delivery. Government is to realise its
The case study report prepared ambition of a significant increase
Our success and reputation in this by KPMG for UfI/LearnDirect in the uptake of young people and
field, particularly our success in is available to other UfI Hubs employers in true, value-added
widening participation, has led to a and providers with the aim of work based learning.
number of approaches from other sharing best practice. Already
FE colleges wishing to work in 2003 is demonstrating significant Our involvement with Jobcentre
partnership with us. The significant further growth. Plus programmes for unemployed
effort and investment required, adults remains significant.
and our determination to build 2002 also saw the beginning of the Although UK unemployment is at
additional capacity only if it is for expansion of our Life Skills delivery its lowest level for many years, TBG
the long term, means we will not – a programme for disadvantaged Learning’s focus on those most at a
open new facilities without such a 16-18 year olds, many of whom disadvantage in the labour market
durable, equitably funded have few, if any, qualifications. means we expect our level of
partnership agreed at the start. Pioneered at our Essex centres, Life activity to continue to grow in
This has already proved to be a very Skills was introduced at our largest 2003. Tackling real social exclusion
successful model. centre, South London, and 2003 is at the heart of both the
should see more locations Government’s and our agenda.
The growth of our LearnDirect delivering this incredibly important
provision has exceeded social programme. The ALI Across all services, starts increased
expectations in terms of the inspection grade (grade 2) and by 43 per cent to just over 39,000
number of locations we now report was an endorsement of the in 2002. This couldn’t have been
deliver from, the breadth of the fine work of our staff and the achieved without contracting
Rehab Group Annual Report 2002
bodies/funders, stakeholders (e.g. field with open access for potential
TBG Learning
inspection/audit regimes, referral learners and employers to the
bodies) and most of all clients whole of the supply side, which will
recognising the value of the be no more than the Government
services offered and the high implementing its own policy.
likelihood of individual success.
We made significant investments
in a number of areas during the
The ALI inspection is a significant
year, most notably in our IT
event for any provider of
infrastructure, although we could
Government funded post-16
do much more if afforded the less
learning services. All TBG Learning
volatile external environment
grades ranged from satisfactory to
enjoyed by our public sector
outstanding, at a time when 65
colleagues and institutions. Our
per cent of services assessed by
organisation has proved itself a
the ALI were deemed to require significant vehicle for widening
re-inspection. The very constructive participation and meeting the
observations and comments made massive latent demand for
by the inspectors will continue to learning; so much more could be
be acted upon to ensure achieved via a truly open market.
completion and achievement for
more of our clients, all of whom Many of our clients would not
come to us with high expectations consider participating in learning
of success. at more traditional institutions; our
offer and experience is attractive
A culture of continuous and different. A truly open market,
improvement is ingrained at TBG therefore, would lead to many
more individuals getting the
Learning and we are always striving
learning opportunities they want.
to improve upon our services. To do
this comprehensively we must be It is our individual clients/learners
supported by degrees of stability taking action, participating,
not afforded to us in the past. The working hard and achieving that is
Learning and Skills Act and the everything to us.
changes that should come with it
are to be welcomed. Many of the
positive changes are still to be
implemented, such as three-year
contracts and a lighter bureaucratic
hand for successful/quality based
organisations (following
inspection). It is important that
these very positive developments
are implemented.
Most of all, we concur with the
Government’s stated policy of a
demand led, post-16 vocational
education system. This can only be
achieved by levelling the playing
Rehab Scotland
The organisation continued to build momentum by
developing and expanding its services across
Scotland and by building positive partnerships
with those who share its goal of achieving greater
social justice...
< 20
21 >
Chief Executive, Rehab Scotland
Mr I Welsh
Rehab Group Annual Report 2002
ambitions and the achievements for SQMS (Scottish Quality
of its clients as they move forward Management System) and is now
in their lives and will be important working towards the new standards.
in supporting the organisation to
continue to confidently champion Staff Training and Development
the rights and expectations of The management development
disabled and excluded people programme continued in 2002,
across Scotland. covering modules including
EFQM and Quality, Marketing and
Development of Services Communications, Performance
Demand for Rehab Scotland’s Management, Fundraising and
services continued to increase Selection and Recruitment Training.
and the following new services We also implemented our staff
were developed: development programme which
Rehab Scotland
2002 was a year of overall growth
for Rehab Scotland. The organisation supported more than 80 staff to
continued to build momentum by A rural outreach for adults and engage in training opportunities,
developing and expanding children with brain injury in the including Health and Safety,
its services across Scotland and by Scottish Borders Disability Awareness and Visioning
building positive partnerships with & Person Centred Planning.
those who share its goal of A new service called Energiser, in
achieving greater social justice Glasgow, for people with a range Service User Representation
for disabled and excluded people. of disabilities, focusing on personal In October we launched our
development, motivation and Clients’ Charter of Rights and
A key area of activity was building confidence building Responsibilities, an event supported
on existing partnerships and by Malcolm Chisholm, MSP,
making new connections. As part A new Brain Injury Vocational Minister for Health and
of a wider public affairs strategy, Service in North Ayrshire to assist Community Care. Work also began
the senior management team people with brain injuries to return in the area of developing
participated in a national road to work a national service user council
show which involved connecting which will become a fully
with every Local Authority, Health Living Options, a new care and established part of our service user
Board and Social Inclusion supported living service representation system in 2003.
Partnership in Scotland, as well implementing the rural challenge
as all key Scottish Executive fund programme in Aberdeen and We continued to explore methods
Departments. Throughout 2002, Fife to assist clients living in rural to measure customer satisfaction.
there were a number of areas This area of activity will continue
organisational achievements in partnership with Rehab UK
A Jobcentre Plus contract for and the Cedar Foundation in 2003
including:
supported employment through to ensure that our programmes
the WORKABILITY programme can be benchmarked appropriately
Winning the Best Charity
and service design continuously
Campaign of the Year award in
Jobcentre Plus Work Preparation improved.
the Scottish PR Awards for our
contracts for brain injury and
work in raising awareness of
pan-disability We were very sad this year to lose
brain injury
our Director of Human Resources,
Albert Gurevitz, who died in August.
Launching a Clients’ Charter of Quality Initiatives
Albert made a very valuable
Rights and Responsibilities – a The organisation committed to the
contribution to the work of Rehab
major step forward in ensuring EFQM quality hallmark process
Scotland, particularly in the fields of
disabled and excluded people have during 2002 and supported seven
Operations and Human Resources
their rights and responsibilities staff through the EFQM Assessors’
and he will be warmly remembered.
clearly defined and upheld Training Programme. Looking to
Our sincere sympathies go to
2003, we will continue our work in
his family.
Introducing the Work Life Balance this important area with the
project to assist staff to manage support of Quality Scotland.
the balance between their work
and the rest of their lives A significant area of work in 2002
was the development of our service
We also prepared for our name standards, policies and procedures.
change to Momentum in March A number of working groups were
2003. The decision to change set up for this purpose and both
was taken following extensive staff and service users were major
feedback and consultation contributors to the process. The
with clients, staff and external organisation was subject to a
stakeholders. The new name number of external evaluations
has been chosen to reflect both and Best Value reviews. Rehab
Momentum’s organisational Scotland passed an external audit
Rehab Group Annual Report 2002
Rehab UK
2002 was the year when, for the first time, all
of our Brain Injury Centres operated at or
near capacity. Indeed, we now have a waiting
list to contend with...
Rehab UK
Chief Executive, Rehab UK
Mr R Prole
< 22
23 >
Rehab UK continues to concentrate established centre and, overall, Centre and we are confident that
upon the provision of services results are improving year on year. the changes we have made will
to people who have survived a allow us not only to preserve the
brain injury. Securing the necessary funding to services that we provide but also to
support our work remains a key expand them.
2002 was the year when, for the issue and the government decision
first time, all of our Brain Injury to completely change and reorganise Quality
Centres operated at or near the structure of Health Authorities Rehab UK remains committed to
capacity. Indeed, we now have a during 2002 has not helped. the provision of quality services.
waiting list to contend with and, as Continuous improvement is a
the benefits of our programmes Rehab UK continues to operate in key objective.
become more widely recognised, deficit and, if income cannot be
we just hope that we are not increased quickly enough to We have already referred to the
forced to neglect some of the eliminate such deficits, the formula changes that are being made to
people who would otherwise for survival is to reduce costs. At our administrative supports. These
benefit from our services. the end of 2002, an action plan was changes will inevitably result in
agreed and is currently being some delays to the achievement of
One of our worries has always been implemented. There are several external recognition, but we do not
that dealing with more clients prongs to this plan but the most expect it to be long before we are
would result in a reduction in significant is the closure of our firmly back on course.
effectiveness. The opposite seems Head Office at Park Royal.
to be true. Outcomes at our newest The administrative centre for
centre are proving to be as good as Rehab UK will, from April 2003, be
those achieved at the most well our Birmingham Brain Injury
Rehab Group Annual Report 2002
The Chaseley Trust
...the Trust began investigating the viability of
becoming involved in providing specialist care
services in the community...
The Chaseley Trust
Chief Executive, The Chaseley Trust
Ms S Wyatt
In addition to providing a service was also conducted in
permanent home for 52 residents, March. In 2003 it is planned to
the Trust began investigating the carry out a more comprehensive
viability of becoming involved in survey to include all aspects of
providing specialist care services in service delivery.
the community and the feasibility
of building independent living Chaseley continued to emphasise
units within the grounds. the importance of service user
representation during the year.
Meanwhile, links continued to Three elected representatives
develop with learning institutions attend Management and Trustee
such as the University of Brighton, meetings and are also involved in
2002 was a year of significant Kings College Hospital NHS Trust the recruitment, induction and
change for Chaseley, which is a and the Darley Business Centre. training of new staff. Service User
specialist residential home Seven staff completed NVQ Level II Forums and Catering Committee
providing dynamic and expert care in Care and three completed NVQ Meetings are also held regularly
for people with severe physical Level III in Care. where all views are heard and
disabilities. appropriate action taken.
All standards and policies
After its first full year as a member throughout Chaseley were revised
of the Rehab Group, the Trust now in preparation for inspection by
has its complete management the NCSC in 2003 and a Customer
team in place, with the top team Satisfaction Survey for the catering
of chief executive, head of care
and administration and facilities
manager leading a dedicated and
experienced staff.
Chaseley also restructured its
organisation during 2002 in
response to external forces, in
particular the implementation of
the Care Standard Act and the
subsequent creation of the
National Care Standards
Commission (NCSC) – the new
independent regulatory body for
social care and private and
voluntary healthcare services. The
changes will put Chaseley in a
better position to meet the
demands of this new agency, with
the emphasis being focused on
delivering a comprehensive care
package to each service user.
Service User Representation
NRAC continued to develop apace in 2002, with clear
evidence emerging that more and more RehabCare
service users are understanding how to use the body
and recognising its importance in their lives.
Rehab Group Annual Report 2002
Rehab Group believes its clients 2. Develop a framework that will Leadership and Presentations Skills
Service User Representation
must have a say in the decisions enable Local Advisory Committees Course in partnership with the
that affect the services they use. to meaningfully engage with RehabCare training team.
Consequently, service users in NTDI management and staff of NTDI
and RehabCare operate their own in the development and review of Meanwhile, NRAC was actively
representative bodies, whilst Roslyn new and existing programmes involved in the consultation
Park College has its own Students and services process on the Disabilities Bill, as
Union. well as participating in a pilot
3. Ensure that a context of mutual General Election Awareness
Elected representatives continue to
trust and respect is inherent to programme run by the Rehab
play an important role at Chaseley.
enable Representative Committees Group Public Affairs Department
Work has also begun in Scotland to
to perceive themselves as a valued in partnership with RehabCare.
develop a national service user
resource for both NTDI and NRC
council and a service user
< 24 This programme provided an open
participation forum will be set up
In order to ensure there is forum whereby service users invited
25 > by Rehab UK in 2003.
meaningful service user input, their local political candidates into
Local Advisory Committees have public meetings to answer questions
National Representative Council
been asked for their ideas on this on their plans to represent them if
(NRC)
elected to Dail Eireann.
During 2002 the NRC national process, which is expected to be
development officer visited every completed by mid-2003.
Roslyn Park Students Union
NTDI centre to discuss issues of
Roslyn Park Students Union
concern with service users, as well National RehabCare Advocacy
Committee (NRAC) provides assistance on a wide
as to gather information on how
best the NRC could become stronger, NRAC continued to develop apace range of issues that impact on its
more effective and proactive. in 2002, with clear evidence membership of more than 200
emerging that more and more students, as well as organising a
Weaknesses in how the NRC RehabCare service users are calendar of events to facilitate full
functions are being urgently understanding how to use participation in college life.
addressed wherever they have the body and recognising its
been identified, whilst local importance in their lives. Since 1999 it has been a fully
committees continue to receive affiliated member of the Union of
support and ongoing training as Students of Ireland. Membership of
The national committee became
required. Feedback from Leadership an organisation with over 250,000
a fully established part of NRAC,
Development training courses members has enabled students in
with monthly meetings to discuss
continues to be very positive. Roslyn Park to play a leading role in
matters of importance brought to
its attention by fellow service users setting agendas for positive change
In consultation with the chief
around the country. Elections were in the wider political sphere.
executive of NTDI, it was decided
to embark on a process that will held among service users in
ensure a greater and more effective December after the term of office
collaboration between NRC of NRAC’s first national committee
members and NTDI staff. came to an end.
It is proposed to:
The appointment of a full time
1. Develop a framework enabling national development officer has
Local Advisory Committees to been a huge addition to NRAC,
become more effective and valued whilst another important
by both service users and staff development was the creation of a
Department of Research and Innovation
The Department promotes and supports research into
new markets, methodologies and target groups. It
facilitates innovation in existing and new services and
provides support to service improvement initiatives
and quality systems throughout the Group.
< 26
27 >
Director of Research and Innovation
Dr DF McAnaney
Rehab Group Annual Report 2002
readily available throughout the The Department acted as the
Group was designed. national secretariat for
Rehabilitation International and
Achievements in facilitating supported a number of
innovation included: international projects including:
Supporting the implementation of A pilot implementation of a
a Culture 2000 project to promote European Quality in Rehabilitation
community based art throughout Mark
Ireland
The development of the European
Support for a mental health self Rehabilitation Academy’s
advocacy group professional accreditation system
The Department of Research &
Department of Research and Innovation
Innovation provides a range of Two international seminars on early
Project managing the development
services to Rehab Group, its rehabilitation in Vancouver and
phase of Access Ability, an EQUAL
constituent companies and Dublin in co-operation with the
project aimed at making open
external customers. The Department International Forum on Disability
employment more accessible
promotes and supports research Management
into new markets, methodologies A pilot project in web-based job
and target groups. It facilitates Significant contributions were also
creation for people with disabilities
innovation in existing and new made to the development of a
Rehab Group submission on the
services and provides support to The design of a service map for the
Disabilities Bill, the Education of
service improvement initiatives Not for Profit Business Association
People with Disabilities Bill and
and quality systems throughout
inclusive education policy.
the Group. The promotion of a knowledge
management system throughout The Department also participated
During 2002 the Department the Group and co-ordination of the in a number of external initiatives
supported or was directly involved Programme Development Forum including the NDA Research and
in a wide range of research
Standards Advisory Committees,
initiatives including: A central task for the planning and the National Physical and Sensory
support function of the Disability Database Co-ordinating
The measurement of health and Department was the co-ordination Committee and an advisory panel
social gain outcomes for service users of the awareness and learning for the Institute for Employment
phase of the Rehab Group wide Studies in the UK aimed at
A six country study of barriers to Business Excellence initiative. promoting early rehabilitation of
job retention for ill and injured
employees experiencing work
workers funded by 5th Framework Based on the European Foundation related stress.
in Research and Technological for Quality Management model,
Development this initiative has the commitment
of all constituent companies and is
A review of disability research likely to transform the way in
carried out in Ireland in the period which the Group approaches
1996-2001 commissioned by the service delivery.
National Disability Authority
A significant milestone for the
An investigation into the impact of Department was the retention of
definitions of disability on social its Excellence Through People (ETP)
welfare practice funded by the accreditation. This was then
European Science Foundation successfully disseminated to the
Mill Enterprise which also
A successful submission to carry out achieved the accreditation. ETP is
a study across five countries into now being deployed in many parts
stress as a mechanism in disability of the Group.
and long-term absence
The Department provided support
Other research services included in the review and development of
support for programme evaluation, Charters of Rights and
local research activities, research Responsibilities and Codes
design and data analysis. of Practice for service users and
employees. It produced the Rehab
A computerised literature search Group Operational Report,
service was made available and a volunteering policies and
research database that will make procedures and the work
information on research more programme of the Rehab Council.
Finance
The Board and management of the Rehab Group
is committed to maintaining a high standard of
corporate governance and continues to utilise
controls in the financial, operational, compliance
and risk areas.
Director of Finance and Project Director
Mr K Poole
< 28
29 >
2002 was a more difficult financial activities were affected by the independent, viable undertaking.
year for the Group with an economic downturn and 2003 will Whereas it is the Group’s aim that
operating surplus of v0.5m (2001: doubtless provide a further our core services should be self-
v2.5m). Significant costs were challenge in that regard. financing, some of our services are
incurred in the year with the currently operating with deficits.
restructuring of our UK brain injury Having restructured significantly in Historically we have developed
services. 2001 and 2002, we hope to have commercial operations, such as
paved the way for financial pools, lotteries and fundraising
Turnover grew by 15 per cent to stability in our UK services for the
activities to ensure that these
v146m (2001: v127m) which future.
deficits are covered and to allow
reflected both an increase in
for un-funded innovation in certain
activity together with the inclusion The Board and management of the
service areas. Fundraising is a very
of the Chaseley Trust’s activities in Rehab Group is committed to
competitive business. Most of our
the Group for the first time. maintaining a high standard of
fundraising is now event driven
corporate governance and
rather than the traditional
Borrowings at the year-end stood continues to utilise controls in the
donation type.
at v13.8m (2001: v13.4m) and the financial, operational, compliance
cost of servicing debt reduced to and risk areas.
v0.969m (2001: v1.05m) mainly due We acknowledge with gratitude
to a reduction in interest rates. As a not-for-profit organisation, the contribution by the public
resources are committed to authorities, both in Ireland and in
In Ireland further progress was services for people with disabilities the UK, to the development of our
made with the Department of and other socially disadvantaged services. During the year the Group
Health in addressing the issue of groups. As the organisation has spent v8.6m (2001: v8.9m) on
adequate funding for the 1,000 or over 2,500 staff and 15,000 clients, capital expenditure, v1.5m of which
so long-term clients in our sheltered we need to create and hold was funded by way of capital
workshop services. Our commercial reserves to support ourselves as an grants from various agencies.
Rehab Group Annual Report 2002
The Rehab Group
(Extracts from Consolidated Financial Statements)
Consolidated Revenue Account to December 31st 2002 2001
v’000 v’000
Turnover 145,978 127,112
Operating Surplus 1,150 3,594
Finance
Net Interest Payable (969) (1,054)
Taxation 272 0
Minority Interest 66 2
Surplus Attributable to the Group 519 2,542
Consolidated Balance Sheet as at December 31st 2002 2001
v’000 v’000
Fixed Assets 67,752 66,163
Current Assets
Stocks 2,144 2,062
Debtors 28,783 27,619
Bank 4,585 9,155
35,512 38,836
Creditors - Amounts falling due within one year (26,215) (27,004)
Net Current Assets 9,297 11,832
Total Assets 77,049 77,995
Creditors - Amounts falling due after one year (32,683) (33,471)
Net Assets 44,366 44,524
Capital & Reserves 44,336 44,428
Minority Interest 30 96
44,366 44,524
Director of Communications
Chief Executive, Rehab Foundation;
Mr S Farrelly
Rehab Group Annual Report 2002
made up of eight lessons on Publications
CD-Rom, will become part of the Insight magazine strengthened its
curriculum for each of the position as the leading publication
country’s 550 secondary schools serving the Irish disability sector,
operating the transition year not least through its success in
programme. facilitating debate on the
controversial Disabilities Bill – both
People of the Year Awards within its pages and by organising
The stature and public profile of a landmark meeting drawing
the Awards was considerably representatives from across the
enhanced by the special award to sector in the Mansion House.
the Greatest Living Irish Person in Meanwhile, Employer’s Platform,
2002 was highlighted by the
Rehab Foundation
order to mark the 75th anniversary which now goes out to Ireland’s
development of ground-breaking
of the event’s sponsors, the ESB. 4,000 biggest companies, also
advocacy and communications
The selection of Dr TK Whitaker continued to grow in stature.
programmes, as well as being one
won almost universal approval,
of Rehab Foundation’s best ever
as evidenced by substantial media Other Communications Activities
years for fundraising. At the same
coverage after the event on his In addition to achieving a
time, Insight magazine cemented
towering role in creating the substantial media profile for the
its position as a powerful
foundations of Ireland’s economic Group with both local and national
independent voice in the disability
success. media, a comprehensive
sector, marketing activities further
communications service was
increased the effectiveness of the
International Activities provided to the Group divisions.
Group’s online communications
The Communications Department This included public relations,
and the People of the Year Awards
carried out comprehensive speechwriting, copywriting, media
proved to be a truly significant
re-branding exercises on behalf of training, production of
event in the life of the Irish nation.
both Workability International and communications materials and
the European Platform for crisis management.
Mediability
Rehabilitation during the year. We
During 2002, Rehab Foundation
also provided the content and The promotion of ESB Win Electric
launched an innovative social
design for all of the communications was also re-vamped in line with a
economy employment programme
materials used by each organisation. proposal by Rehab. This includes
which aims to unlock the doors
the addition of client success
barring access for people with
Web Site stories from around the country,
disabilities, and others from
Visits to the Rehab Group web site which have provided a much
marginalised groups, to jobs in
more than trebled in 2002, sharper focus to the promotion.
the Irish media.
following a number of successful
marketing initiatives, along with Fundraising
Developed in partnership with FAS
the launch of an innovative online Rehab’s Non-Stop Draw and
for an initial three-year period,
fundraiser called Rehab Touch International Walks provided the
Mediability provides journalism
which earns a donation to Rehab major sources of fundraising
training through distance learning
Foundation from sponsor income during the year, along with
for participants from all over
organisations for every click on the the local People of the Year Awards
Ireland, who are simultaneously
site. Work is ongoing to further events. These are of particular
supported in getting their work
develop the site which has now value in terms of community
published by a wide range of
become the primary source of relations in the 12 counties where
media organisations.
information about Group activities. they are held annually.
Educate for Inclusion
The first cross-category disability
awareness programme ever
developed for Irish schools,
Educate for Inclusion began its
pilot phase after being launched
by Minister for Finance Charlie
McCreevy in December.
It is intended that the highly
interactive programme, which is
Rehab Foundation
Rehab Foundation launched an innovative social
economy employment programme which aims
to unlock the doors barring access for people
with disabilities, and others from marginalised
groups, to jobs in the Irish media.
< 30
31 >
Rehab Lotteries
Rehab Lotteries’ core business involves the
marketing of a range of scratch card games
through a network of 1,900 retail agents
nationwide. The company has been operating
this business for 15 years.
< 32
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Managing Director, Rehab Lotteries
Dr J McGuire
Rehab Group Annual Report 2002
During the year the company The Irish Charity Cards project is a
carried out trials in counties corporate and retail Christmas card
Wicklow and Cork on a new Daily business which is now in its
Lotto product in partnership with twelfth year and has raised almost
alphyra. Overall, Rehab Lotteries’ v800,000 for the Rehab Group and
position in the Irish lottery market six other not-for-profit
place continues to be very difficult, organisations – The Alzheimer
however. The company’s ability to Society of Ireland, The Arthritis
develop its business continues to Foundation of Ireland, The Irish
be seriously curtailed by an anti- Wheelchair Association, The
competitive regulatory regime Multiple Sclerosis Society
The purpose of Rehab Lotteries is which aims to protect the State- of Ireland. The National
Rehab Lotteries
to maximise the funds raised for owned National Lottery. Association for the Deaf and The
designated purposes within the Polio Fellowship of Ireland.
Rehab Group by supplying quality The prizes in games promoted by
and competitive lottery games Rehab Lotteries may not exceed The Rehab Great Investment Race
supported by excellent service. v20,000 per week and this is a new fundraising initiative in
The company also has a role in imposition places the company at which teams of investment
project managing other a major disadvantage to the managers invest sponsored funds
fundraising initiatives on behalf National Lottery which has no for a year with all profits going to
of the Rehab Group. prize restrictions. These restrictions the Rehab Group.
have huge implications for new
Rehab Lotteries’ core business product development which is the A fund of v600,000 was made
involves the marketing of a range lifeblood of the business. available for the first Race, which
of scratch card games through a ended last March, or v100,000 to
network of 1,900 retail agents In 2002 the Rehab Group each of six participating teams -
nationwide. The company has been continued to benefit from the Bank of Ireland Asset Management
operating this business for 15 Charitable Lotteries Fund which Friends First Asset Management,
years. Three years ago the was established by the Hibernian Investment Managers,
company introduced its new Rehab Government to supplement the Irish Life Investment Managers,
Lotteries UK Lotto product which is income of the promoters of Pioneer Investment Management
now available nationwide using a charitable lotteries which are and Setanta Asset Management.
network of 300 electronic terminals. experiencing difficulties in
The company also operates a competing with the National The Irish Times reported each
special lottery in co-operation with Lottery. This is the sixth year that month on the performance of the
Superquinn, which is linked in to this scheme has operated and it teams which generated a profit of
their SuperClub loyalty scheme. continues for 2003. v130,279, with Hibernian
Investment Managers securing the
Sales of Rehab Lotteries’ products During the year Rehab Lotteries highest return. The second Race
were up 10 per cent in 2002, a project managed two other commenced in October and runs
satisfactory result in what was a fundraising initiatives on behalf of for 12 months.
difficult year in the market place. the Rehab Group – Irish Charity
Sales of all products were slow in Cards and the Rehab Great
the first quarter due to the Investment Race.
introduction of the euro and it
took some time before consumers
became comfortable with the new
price points for lottery games.
Scratch cards accounted for 71 per
cent of total sales, with Rehab
Lotteries’ UK Lotto totalling 21 per
cent. Sales of this product category
were up by almost a third on the
previous year as consumer
awareness increased and the
terminal network was expanded.
International Affairs
Membership of international organisations, as
well as the Group’s NGO status to the United
Nations, ensure that our voice is heard at the
very highest level by the agencies which
determine policy affecting people with
disabilities internationally.
< 34
35 >
Rehab Group Annual Report 2002
Euro-American Platform
The Platform is a co-operation
between the European Platform
for Rehabilitation and the National
Consortium of State-Operated
Comprehensive Rehabilitation
Centers (NCSOCRC) in the United
States. During the year it enabled
Rehab staff to share knowledge
and experience with US counterparts
in areas including case management
The Rehab Group is an increasingly and Workability International’s in established services.
International Affairs
influential participant in various European members on the
organisations which exist to employment of workers with Rehabilitation International (RI)
promote social and economic disabilities. Discussions also Rehab Group acts as RI’s National
inclusion among people with commenced with Microsoft Secretary for Ireland. Key issues
disabilities and others who are and Ford. addressed by the organisation
marginalised, both on a during 2002 included the need for
pan-European and a global basis. European Platform for a specific UN convention on the
Rehabilitation (EPR) rights of people with disabilities;
Membership of international 2002 was a significant year for the and the relevance of the World
organisations, as well as the EPR with the launch of its Health Organisation’s recently
Group’s NGO status to the United European Rehabilitation Academy published classification of health,
Nations, ensure that our voice is and the European Quality in disability and function.
heard at the very highest level by Rehabilitation Mark (EQRM) – both
the agencies which determine projects in which Rehab Group United Nations - ECOSOC
policy affecting people with personnel played a significant role. Rehab Group continues to hold
disabilities internationally. It also consultative status with the
assists the Group divisions to The Academy was established to Economic and Social Council of the
continue achieving service provide a systematic approach to United Nations (ECOSOC). The
excellence at home through the human resources development Group participates in the
sharing of expertise and within the rehabilitation sector. It Conference of NGOs and pursued
experience with other world class offers a comprehensive range of the progression of disability issues
organisations across the globe. customised development in the Non Governmental
programmes designed to ensure Organisation committee on
Workability International professional excellence at all levels Human Rights.
Following Rehab Group chief within service providing
executive Frank Flannery’s organisations. These comprise: In 2002, along with other Irish
appointment as its world non-governmental organisations,
chairman in early 2002, significant • Further Training and Education
the Group gave a written and oral
strides were made in transforming Programme
submission to the Economic, Social
Workability International from an • Summer School
and Cultural Rights Committee of
essentially European organisation • Learning Groups
the United Nations in Geneva, on
into a global force. • English language courses
the occasion of Ireland’s second
State Report to the Committee on
An Americas regional group was The purpose of the EQRM is not
the fulfilment of its obligations as
established, which had 18 members only to provide a quality mark for
a signatory under the Convention.
by the end of the year, including rehabilitation services, it also
Goodwill Industries – the world’s enables like-minded organisations
As Ireland prepares to hold a
biggest single employer of people to engage in an externally
position on the Human Rights
with disabilities. Meanwhile work is accredited self-assessment and
Commission of the United Nations
continuing which will lead to the organisational learning process at
setting up of an Oceania group a European level. in 2003, the Group was invited
in 2003. to participate in the
During the year Rehab also Non-Governmental Organization
Substantial progress was also provided the EPR with a full suite Standing Committee on Human
made on joint commercial of communications materials for Rights of the Department of
initiatives with the drawing up of all its activities including logos, Foreign Affairs
an agreement between McDonald’s brochures, folders and manuals.
Rehab Group Annual Report 2002
Rehab Council
In 2002 the Rehab Council appointed five new
members, including two from the UK. Each
brings invaluable experience, motivation and a
unique perspective to the work of the Council.
Rehab Council
Rehab Council’s purpose is to following workshop sessions,
protect the policies, ethos, values participants developed a set of
and standards of the Rehab Group. characteristics of excellent
customer care that were
Membership is made up of disseminated throughout the
< 36
volunteers, service users and carer Rehab Group.
37 > representatives, disability activists
and professional staff. The Council During the year Rehab Council
has monitoring responsibilities in focused on a review of research
the areas of: and innovation across the Rehab
Group. Activities included examples
Relevance to user needs and of service improvement;
markets restructuring; good practice and
quality; the development of more
Quality and integrity in service
effective impact indicators; the
delivery
evaluation of new services;
designing responses to new target
Policies, ethos and
groups and unmet needs;
organisational culture
facilitating user participation and
leadership; awareness raising and
Changes in the internal and
professional development.
external environment
In 2002 the Rehab Council
Research and innovation
appointed five new members,
including two from the UK. Each
Key activities in 2002 included a
review of each service providing brings invaluable experience,
company’s individual programme motivation and a unique
planning system, supporting perspective to the work of the
processes and procedures, values Council. In November the Rehab
and principles, impacts and Council started the process of
evaluation procedures. reviewing the Rehab Group’s
Vision, Mission and Values. They
The major focus of the Annual have been in print for more than
Seminar was quality and integrity five years and since then
in service delivery with particular substantial changes have occurred
emphasis on working towards both internally and within the
excellence in customer care. Guest external environments in Ireland
speakers emphasised the central and the UK. This process should be
importance of the customer and completed by mid 2003.
Rehab Group Annual Report 2002
Department of Public Affairs
2002 saw the beginnings of many significant
developments in legislation, which will continue
into 2003.
Department of Public Affairs
The Public Affairs Department Association. It is expected that the Innovations included the
monitors developments in the new legislation will be published in establishment of the Rehab Group
national and international arena 2003 and these developments will Multicultural Awareness Initiative
and supports Group companies in be closely monitored. to consider relevant issues for all
any external matters of relevance Group divisions. The consultation
to their activities. Other relevant legislation process on the Draft National
published includes the Education Action Plan on Racism prompted a
2002 saw the beginnings of many programme of seminars and
of People with Disabilities Bill and
significant developments in workshops with service users and
the European Convention on
legislation, which will continue into
Human Rights Bill, now due for laid foundations for future
2003. A key feature of the year was
further action in 2003. developments on this matter. A
the wide-ranging debate in the
pilot programme of workshops and
disability sector surrounding the
Within the Group, the Public Affairs seminars on citizenship and
Disabilities Bill 2001. Following a
participation was also delivered to
high level of media and public Department provides information,
coincide with the May election.
interest, the Bill was withdrawn advice and support on upcoming
and a new consultation process and existing legislation, and co-
established by Government. Throughout the year preparations
ordinates policy submissions to
continued to maximise Rehab
external bodies on relevant
Rehab Group produced a detailed Group’s involvement in the
matters. In 2002 these included
submission document on the forthcoming Special Olympics
submissions to Government
proposed legislation and also World Games in its capacity as
Departments and State Authorities, official supplier. The Department
participated in the Disability
as well as to UN treaty monitoring also facilitated visits by delegations
Legislation Consultation Group and
the consultation process through bodies through its international from many countries including
the Not for Profit Business affairs brief. Russia and New Zealand.
Courses, Programmes and Services
NTDI • Electronics Assembly Centre-Based Respite Care
• Welding & Fabrication • Physical/Sensory
Rehabilitative/Foundation Training. • Catering Assistant
[Exploration and development • Vocational Multi-Skills Residential Care
of personal, social, community, • IT with Office Skills • Autism Residential Care
vocational and life skills] • Retail Operations
• Secretarial & Business Studies CareLink
• Graphic Design • Home Support
• Rehabilitative Training
• Cookery Skills • Home-Based Respite Care
• Foundation Training
• Home Help/Hospital
• Directions • Horticulture
Discharge Service
• Options • Business Studies & Finance
• Skills for Life • IT and Computer Maintenance
Newgrove Housing
• Home Link • Computer Programming
Association Limited
< 38 • Access • Computer Skills & Telephony
• Accommodation for people
• Link • Digital Photography
39 > with various needs
• Choices • Performing Arts
• New Voyages • Art Link
Services for People with
• Turas • Upholstery Autistic Spectrum Disorder
• Camus • Woodwork Multi-Skills • Centre-Based Respite
• Bakery Skills • Supported Accommodation –
Access and Learning Foundation • Accommodation Services Prader Willi Syndrome
[Exploration and clarification of
further educational and training Externally/Community Based RehabCare Training Services
options] • Employer Based Training
• IT by Distance Learning Sheltered Workshops
• College Start • Supported Employment • Commercial Activities
• Pre-Training Learning Foundation • Crystal Manufacturing
• Psychosocial Foundation New Programmes/Services • Boxmaking
• Pre-Training Assessment • Stepping Out • Sewing Services
• Pathways Mobile Training • Quest Brain Injury Services • Contract Packaging
Ireland • Box Assembly
Introductory Skills Training • Residential Post Addiction • Horticulture
and Career Exploration Rehabilitation Service
[Exploration of career options • Creative Training Solutions TBG LEARNING
and the development of • Disability Support Service
vocational and personal skills] • Pre-Training Assessment FURTHER EDUCATION
Service [Learning opportunities providing
• Introductory Skills Training new skills and improving career
• Advance REHABCARE and employment prospects]
• Transition
• Fresh Start/New Start Resource Centres Vocational areas:
• Personal Development • Word Processing
Specific Skills Training • Independent Living Skills • Business Administration
[Skills Training programmes • Community Integration • Basic Skills
in specific vocational areas] Programmes • New Computer Literacy and
• Supported Work Programmes Information Technology
Centre-Based • Social and Leisure Programmes • European Computer Driving
• Information Technology • Drama Licence (ECDL)
Rehab Group Annual Report 2002
• English for Speakers of Other Vocational areas: REHAB SCOTLAND
Courses, Programmes and Services
Languages • Administration/IT
• Electronics • Retail Access and Foundation Courses
• Start IT • Security
• Certificate and Diploma for • Work Experience • Induction
IT Users • Electronic Engineering • GOALS Motivational Training
• Diploma for IT Practitioners • Independent Living Skills
• Certificate in Computer New Deal 18-24 • Lifestyle Management
Maintenance and Installation [Full time Education and • Social and Leisure Programmes
(A+) Training Option] • Personal Development
[2-52 week courses] • ENERGISER
JOBCENTRE PLUS • Fresh Start
Vocational areas: • Study Skills and Learning
[Learning opportunities to
• Security Guarding Support
maximise long term unemployed
• Administration/IT • Disability Management
people’s chances of re-entering
• Retail
and sustaining employment]
• Electronic Engineering Employment Service Contracted
Basic Employability Training
Programmes
Short Intensive Basic Skills
[Includes all vocational areas]
[2-4 week job searching skills • Personal Development
course covering all vocational • Work Preparation
Short-Job Focused Training areas] • Work Step
[2-6 week courses]
• Gateway to Work
Independent Assessment • New Deal (under 25’s)
Vocational areas: [Half day basic skills assessment]
• Security Guarding
Accredited Training Courses
• Administration/IT WORK-BASED LEARNING FOR [City & Guilds and Scottish
• Retail YOUNG PEOPLE Qualifications Authority]
• Electronic Engineering [Foundation and Advanced Modern
• Hospitality and Catering Apprenticeships for employed
• Induction
16-24 year olds at their workplace]
• Profile of Achievement
Longer Occupational Training
• Keyboarding Skills
[6-52 week courses] Vocational areas:
• Job Seeking Skills
• Retail
• Start IT
Vocational areas: • Hospitality & Catering
• Using Information Technology
• Security Guarding • Customer Service
• European Computer Driving
• Administration/IT • Management
Licence
• Retail • Administration
• Administration
• Electronic Engineering • Warehousing
• Skill Power
• Hospitality and Catering • BBC Becoming Webwise
LIFE SKILLS/ENTRY TO
• Desktop Publishing
EMPLOYMENT (E2E)
New Deal 25+ Gateway • Catering and Hospitality
[An individual learner led
[Job searching and transferable • Food Hygiene Practices
programme for disadvantaged and
skills training covering all • Retailing
or unemployed young people aged
vocational areas] • Distributive Operatives
16-19]
• Distributors and Warehouse
New Deal 25+ Operations
Intensive Activity Period • Pre-Press (printing industry)
[Courses up to 13 weeks] • Horticulture
Rehab Group Annual Report 2002
Service Areas DEPARTMENT OF RESEARCH
Courses, Programmes and Services
AND INNOVATION
• Assessment and
Early Intervention Workforce Plus
• Vocational Rehabilitation [A service development and
• Community Integration research initiative which aims to
• Vocational Training minimise the effects of work-
• Personal Development related illness and injury]
• Employment Support
• Pre-Vocational Research Services
• Job Brokerage [Including a literature search
service, support in proposal
• Vocational Case Management
writing; and advice on research
• Social Enterprises
< 40 design and data analysis]
• Job Retention
41 >
• Aftercare
REHAB FOUNDATION
• External Training
Mediability
REHAB UK [Social economy employment
programme]
Vocational Training
[Comprehensive assessment,
training and job coaching delivered
at all Brain Injury Centres]
Transitions Programme
[For school leavers who have not
adequately completed their
secondary education following a
brain injury during childhood]
Community Integration
[Rehabilitation training and advice
to clients who are not ready, or
who are unable, to benefit from
our vocational services]
Case Management
Coventry Project
[A day centre in Coventry which
provides support and facilities
to elderly people]
THE CHASELEY TRUST
Residential Care Services
Rehab Group Annual Report 2002
Rehab Group Addresses
HEAD OFFICE Fitzwilliam Secretarial Bureau CORK
Roslyn Park, Beach Road, 21 Upper Fitzwilliam Street, West Cork
Sandymount, Dublin 4 Dublin 2 Area Manager: Patrick Murphy
Tel: 01 205 7200 Fax: 01 205 7211 NTDI West Cork,
Email: info@rehab.ie Abbey Furniture Donemark, Bantry, Co Cork
Rehab Group Addresses
Website: www.rehab.ie 94-96 Middle Abbey Street, Tel: 027 51027/52073 Fax: 027 51497
Dublin 1 Email: bantry@ntdi.ie
NATIONAL TRAINING AND
DEVELOPMENT INSTITUTE CAMUS Campus Accomodation,
50 Pleasant Street, Droumleigh, Bantry, Co Cork
Dublin West, Dublin 8 Tel: 027 51414
Dublin North/ North East
General Manager: Jane Forman An Siopa Hollyhill
NTDI Tallaght Leinster House, Area Manager: Noel Shannon
Unit 77, Broomhill Road, Kildare Street, Hollyhill NTDI, Hollyhill
Tallaght Industrial Estate, Dublin 2 Hollymount Industrial Estate
Dublin 24 Hollyhill, Co Cork
A&L Goodbody Solicitors, Tel: 021 430 0144 Fax: 21 430 0089
Tel: 01 452 5777 Fax: 01 461 0197
North Wall Quay, Email: holyhill@ntdi.ie
Email: jane.forman@ntdi.ie
Dublin 1
Distance Learning
Midlands, West, North West Ulster Bank, Tel: 021 421 0983
General Manager: Joe O’Brien Georges Quay, Freephone: 1800 240 400
NTDI Tullamore, Dublin 2
Tanyard, Tullamore,
North Cork Mobile Training Unit
Co Offaly AIB Bank Centre,
Tel: 021 430 0144
Tel: 0506 41044 Fax: 0506 22211 Ballsbridge,
Mobile: 087 667 4282
Email: midneregion@ntdi.ie Dublin 4
Email: mobile@ntdi.ie
South West and Mid West Roslyn Park College
Model Farm Road
General Manager: Michael Head of College: Nollaig Hannaway
Area Manager: Andrew Feeney
O’Sullivan Roslyn Park, Beach Road,
NTDI Model Farm Road,
NTDI Model Farm Road, Sandymount, Dublin 4
Seward House,
Seward House, Cork Technology Park, Tel: 01 205 7249 Fax: 01 205 7217
Cork Business and Technology Park,
Model Farm Road, Cork
Model Farm Road, Cork
Tel: 021 434 1019 Fax: 021 434 1021 NTDI CENTRES
Tel: 021 434 1028 Fax: 021 434 1035
Email: southwestregion@ntdi.ie
CARLOW Email: modelfarmroad@ntdi.ie
Area Manager: Amanda Horan
Dublin South and South East NTDI Carlow, Killeshin Road, DONEGAL
General Manager: Philip Byrne Graiguecullen, Carlow Area Manager: Sean D’Arcy
NTDI Bray, Beechwood Close, Tel: 0503 31696 Fax: 0503 41788 NTDI Lifford,
Boghall Road, Bray, Co Wicklow Email: carlow@ntdi.ie Finn Valley Enterprise Park,
Tel: 01 286 6751 Fax: 01 286 6753 Letterkenny Road, Lifford,
Email: philip.byrne@ntdi.ie CAVAN Co Donegal
Area Manager: John Rooney Tel: 074 41836 Fax: 074 42856
Irish Social Firms Initiative NTDI Cavan, Cootehill Road, Cavan Email: lifford@ntdi.ie
Area Manager, Dublin North: Tel: 049 433 1544
Gerry Lowry Fax: 049 436 1288 Turas,
10A Parnell Square, Dublin 1 Email: cavan@ntdi.ie Old VEC Building,
Tel: 01 874 6911 Fax: 01 873 5066 Milford, Co Donegal
Email: isfi.accounts2@ntdi.ie Tel: 074 53037
Rehab Group Annual Report 2002
DUBLIN Student Accomodation, Work Access
Clash Industrial Estate, Limerick Supported Employment,
Ballyfermot Tralee Co Kerry c/o NTDI Limerick,
Area Manager: Clodagh Ni Tel: 066 7122 533/219 Raheen Industrial Park, Limerick
Ghallachoir Fax: 066 712 2608 Tel: 061 229473/346
NTDI Ballyfermot, Kylemore Road, Fax: 061 229456
Ballyfermot, Dublin 10 KILDARE Email: limericksupportedemployment
Tel: 01 626 9979 Fax: 01 626 1145 Area Manager: Vincent Kelly @eircom.net
Email: ballyfermot@ntdi.ie NTDI Kildare, Kildare Enterprise
LONGFORD
Centre, Melitta Road, Kildare
Swords Area Manager: Rosaleen Doonan
Tel: 045 21080 Fax: 045 521101
Area Manager: Gerry Lowry Coolamber Manor,
Email: kildare@ntdi.ie
NTDI Swords, Balheary Industrial Lisryan, Co Longford
Rehab Group Addresses
Estate, Swords, Co Dublin Tel: 043 85159 Fax: 043 85203
Fresh Start, Email: coolamber@ntdi.ie
Tel: 01 840 4120 Fax: 01 840 8175
Kilcullen Road, Naas,
Email: swords@ntdi.ie
Co Kildare Dawn Learning Centre
Tel/Fax: 045 894088 Manager: Sheila Byrne
Fresh Start
9 Upper Mount Street, Dublin 2 6 Grafton Court,
KILKENNY Longford
Tel: 01 676 5243
Area Manager: Amanda Horan Tel/Fax: 043 42255
Fresh Start NTDI Kilkenny,
Our Lady’s Parish Centre, Colliers Lane, Kilkenny LOUTH
Beech Park Lawns, Tel: 056 71385 Fax: 056 71385 Area Manager: Michael O’ Callaghan
Castleknock, Dublin 15 NTDI Dundalk, The Ramparts,
Tel: 01 812 8545 Computech Dundalk, Co Louth
< 42 St Canices Court, Tel: 042 932 8441
43 > Tallaght Dean Street, Kilkenny Fax: 042 932 0970
Area Manager: John Doolin Tel: 056 64988 Fax: 056 70406 Email: dundalk@ntdi.ie
NTDI Tallaght,
77 Broomhill Road, Tallaght, Dublin 24 LAOIS NTDI,
Tel: 01 452 5777 Fax: 01 452 6412 Area Manager: John Kilduff Coes Road, Dundalk,
NTDI Portlaoise, Co Louth
GALWAY Dublin Road, Portlaoise, Tel: 042 932 8441 Fax: 042 933 2807
Area Manager: Richard Casburn Co Laois
NTDI Galway, Tel: 0502 21263 Fax: 0502 20961 MAYO
Horizon Business Park, Email: portlaoise@ntdi.ie Area Manager: Peter Dooley
Ballybrit, Galway NTDI Castlebar, Breaffy Road,
Tel: 091 756650 Fax: 091 752342 Castlebar, Co Mayo
LEITRIM
Email: galway@ntdi.ie Tel: 094 22770 Fax: 094 26190
Area Manager: Tom Flanagan
Email: castlebar@ntdi.ie
NTDI, Hilldrum House,
Quest Brain Injury Services Ireland Carrick-on-Shannon, Co Leitrim
9A Liosban Business Park, MEATH
Tel: 078 50693
Tuam Road, Galway Area Manager: Keith Killeen
Tel: 091 778850 NTDI Navan, Mullaghaboy
LIMERICK
Email: quest@ntdi.ie Industrial Estate, Navan, Co Meath
Area Manager: Pat Murphy
Tel: 046 21975 Fax: 046 21478
NTDI Limerick,
KERRY Email: navan@ntdi.ie
Raheen Industrial Park, Limerick
Area Manager: Pat O’Neill
Tel: 061 229777 Fax: 061 229048 Fresh Start Navan,
NTDI Tralee, Clash Industrial Estate,
Email: limerick@ntdi.ie 2nd Floor Kennedy House,
Tralee, Co Kerry
Tel: 066 712 2533/219 Kennedy Road, Navan,
Fax: 066 712 2608 NTDI Employer Based Training Co Meath
Email: tralee@ntdi.ie (Clare, Limerick, North Tipperary) Tel: 046 23624
Raheen Industrial Park, Limerick
Retail Training Outlet, Tel: 061 229777 Fax: 061 229048 MONAGHAN
Regional Hospital, Tralee, Area Manager: Anne McFarland
Co Kerry NTDI Distance Learning NTDI Monaghan,
Tel: 066 712 2533/219 (Limerick, Tipperary) The Diamond Building,
Raheen Industrial Park, Limerick The Diamond Centre, Monaghan
Tel: 061 229777 Tel: 047 83670 Fax: 047 83029
Freephone: 1800 217171 Email: monaghan@ntdi.ie
Rehab Group Annual Report 2002
OFFALY WEXFORD Galway Corrugated Cases
Area Manager: Adrian Stewart Area Manager: Brona O’Donnell General Manager: Paraic
NTDI Tullamore, Tanyard, Swan Training Services, Shaughnessy
Tullamore, Co Offaly The Faythe, Wexford Parkmore Industrial Estate, Galway
Tel: 0506 41272 Fax: 0506 21636 Tel: 053 47279 Fax: 053 47303 Tel: 091 753 001 Fax: 091 773 564
Email: tullamore@ntdi.ie Email: wexford@ntdi.ie Email: gcc@gandonenterprises.ie
ROSCOMMON WICKLOW Kilkenny Corrugated Cases
Area Manager: Tom Flanagan Area Manager: Paul Coulter General Manager: Paraic
NTDI Castlerea, NTDI Bray, Beechwood Close, Shaughnessy
Church Road, Castlerea, Boghall Road, Bray, Co Wicklow Hebron Road Industrial Estate,
Co Roscommon Tel: 01 282 9643 Fax: 01 282 9904 Kilkenny
Tel: 0907 20374 Fax: 0907 20335 Email: bray@ntdi.ie Tel: 056 62043/62254
Rehab Group Addresses
Email: castlerea@ntdi.ie Fax: 056 65764
Access/Link Arklow Email: kcc@gandonenterprises.ie
Fresh Start Briggs Lane, Ferrybank, Contact: Pat Fitzpatrick
Knockroe, Castlerea, Arklow, Co Wicklow
Co Roscommon Tel: 0402 31370 Fax: 0402 33944 Response Electronic Manufacturing
Tel: 0907 20666 (REM)
General Manager: Paudie Murphy
POLIO FELLOWSHIP OF IRELAND
SLIGO Raheen Industrial Estate, Limerick
Area Manager: Sean D’Arcy Tel: 061 303 306 Fax: 061 303 307
Park House,
NTDI Sligo, Bridge Street, Sligo Email: rem@gandonenterprises.ie
Stillorgan Grove, Co Dublin
Tel: 071 45391 Fax: 071 45393
Tel: 01 288 6468 Fax: 01 283 6128
Email: sligo@ntdi.ie The Mill Enterprise
General Manager: Deirdre Rogers
TIPPERARY GANDON ENTERPRISES The Mill, Irishtown, Mountmellick,
NTDI Clonmel, Roseville, Western Co Laois
Road, Clonmel, Co Tipperary HEAD OFFICE Tel: 0502 24940 Fax: 0502 44217
Tel: 052 81555 Fax: 052 81521 Gandon Enterprises Ltd, Email: themill@
Roslyn Park, Beach Road, gandonenterprises.ie
WATERFORD
Sandymount, Dublin 4.
Area Manager: Kitty Galvin
Tel: 01 205 7200 Fax: 01 205 7219 Precision Workwear
NTDI Waterford,
Email: info@gandonenterprises.ie General Manager: Sean Brennan
IDA Industrial Estate, Athboy Road, Navan, Co Meath
Website: www.rehab.ie
Cork Road, Waterford Tel: 046 27935 Fax: 046 72065
Tel: 051 372356 Fax: 051 371694 Email: pw@gandonenterprises.ie
Rehab Recycling Partnership
Email: waterford@ntdi.ie Contact: John Doyle
General Manager: Bob Rowat
Rehab Building, Kylemore Road,
Waterford Employment
Ballyfermot, Dublin 10 Hats of Ireland
Support Agency
Tel: 01 626 0284 Fax: 01 626 0549 Breaffy Road, Castlebar, Co Mayo
22 Ballybricken Green, Waterford
Freephone 1800 661 551 Tel: 094 21144
Tel: 051 876012 Fax: 051 876012
Fax: 094 23972
Ballymount Avenue, Dublin 24 Email: hatsofireland@
WESTMEATH
Tel: 01 462 7401 Fax: 01 462 7402 gandonenterprises.ie
Area Manager: Jim O’Connor
Email: recycling.dublin@ Contact: Chris Kennedy
NTDI Athlone,
Blyry Industrial Estate, gandonenterprises.ie
Connect Industries
Athlone, Co Westmeath
Monahan Road, Cork General Manager: John Kavanagh
Tel: 0902 75297 Fax: 0902 73268
Tel: 021 431 7195 Fax: 021 431 5520 Parkmore West, Parkmore, Galway
Email: athlone@ntdi.ie
Email: recycling.cork@ Tel: 091 771 042 Fax: 091 770 208
gandonenterprises.ie Email: info@connectind.com
Belhavel Training Services
Golden Island, Athlone, Recycling Services Manager:
Co Westmeath Richard Jordan REHABCARE
Tel: 0902 79293 Fax: 0902 79290
Unit 77 Broomhill Road, Tallaght, REGIONAL OFFICES
Fresh Start Dublin 24
Presentation House, Harbour Tel: 01 459 8461 Fax: 01 452 6412 North West
Street, Mullingar, Co Westmeath Email: electronicrecycling@ Barry Sweeney
Tel/Fax: 044 45117 gandonenterprises.ie Regional Manager, North West
Rehab Group Annual Report 2002
Abbeyville, St. Annes’s, Co Sligo Bray Resource Centre Home First
Tel: 071 50385 Shauna Rafferty Amy O’Malley
Fax: 071 45153 Beechwood Close, Boghall Road, NTDI Swords Training Centre,
E-mail: barry.sweeney@rehab.ie Bray, Co Wicklow Balheary Industrial Park, Swords,
Tel: 01 276 1665 Co Dublin
West Fax: 01 272 3408 Tel: 01 840 6208 Fax: 01 840 8175
Mark Logan Email: bray@rehabcare.ie Email: amyomalley@rehabcare.ie
Regional Manager, West,
24 Heather Grove, Dunboyne Resource Centre
Limerick Home Based Respite
Mervue, Co Galway Brendan North
Siobhan Barry
Tel/Fax: 091 755686 Rooske Road, Dunboyne, Co Meath
11 John Street,
Email: mark.logan@rehabcare.ie Tel: 01 825 5641 Fax: 01 801 3954
Limerick
Email: dunboyne@rehabcare.ie
Rehab Group Addresses
Tel: 061 312 876
Midlands
Lavinia Stronge Dundalk Resource Centre Fax: 061 312 643
Regional Manager, Midlands, Aveen Toner Email: siobhan.barry@rehabcare.ie
20 Main Courtyard, Headfort, Dundalk House, Carroll Village,
Demesne, Kells, Co. Meath Church Street, Dundalk, Co Louth Mary Aikenhead Home Help
Tel: 046 41665 Tel: 042 932 8766 Nicola Scudds
Email: lavinia.stronge@rehab.ie Fax: 042 932 8769 RehabCare, Roslyn Park,
Email: dundalk@rehabcare.ie Beach Road, Sandymount, Dublin 4
South Tel: 01 205 7353 Fax: 01 205 7282
Neil Tobin Galway Resource Centre Email: nicky.scudds@rehabcare.ie
Regional Manager, South, Finbar Colfer
Brandon House, Dosco Industrial 24 Heather Grove, Mervue, Galway Mayo PA/Home Support
Estate, South Douglas Road, Cork Tel/Fax: 091 755517 Berniece Walshe / Pat Hallinan
< 44 Tel: 021 436 2701 Email: galway@rehabcare.ie c/o The Parish Centre,
Email: neil.tobin@rehab.ie
45 > Chapel Lane, Castlebar, Co Mayo
Kilkenny Resource Centre
Tel: 094 34980 Fax: 094 44974
South East Mary Mulrooney
Pat Mc Phillips Good Shepherd Centre,
Monaghan Home Support
Regional Manager, South East, Church Lane, Kilkenny
Tel: 056 56664 Fax: 056 56668 Linda Moore
Good Shepherd Centre,
Church Lane, Kilkenny Email: kilkenny@rehabcare.ie Tel/Fax: 042 974 2234
Tel: 056 56664
Fax: 056 56668 Limerick Resource Centre Slan Abhaile
Email: patmcphillips@rehab.ie Philip Atkinson Lynsey Jones
11 John Street, Limerick RehabCare, Roslyn Park,
East Tel: 061 312876 Fax: 061 312643 Beach Road, Sandymount,
Catherine Slattery Email: limerick@rehabcare.ie Dublin 4
Regional Manager, East, Tel: 01 205 7347 Fax: 01 205 7282
RehabCare Nenagh Resource Centre Email: lynsey.jones@rehabcare.ie
Polio Fellowship of Ireland, Park Martina O’Reilly
House, Stillorgan, Co Dublin 1 St Conlons Road, Nenagh, Sligo Home Support
Tel: 087 654 4465 Co Tipperary Barry Sweeney
Email: catherine.slattery Tel: 067 43612 Fax: 067 43570
Abbeyville, St. Anne’s, Sligo
@rehabcare.ie Email: nenagh@rehabcare.ie
Tel: 071 915 0385
Fax: 071 914 5153
RESOURCE CENTRES Sligo Resource Centre
Email: barry.sweeney@rehab.ie
Eamonn Wheeler
Ballinamore Resource Centre Abbeyville, St. Anne’s, Sligo
Waterford Home Support
Sheila O’Dowd Tel: 071 915 0385
Ailish Mc Govern
New Golflinks Road, Fax: 071 914 5153
Whitemill Industrial Estate,
Ballinamore, Co Leitrim Email: sligo@rehabcare.ie
Wexford
Tel: 078 44132 Fax: 078 44133
Email: ballinamore@rehabcare.ie HOME SUPPORT Tel: 087 296 0336 Fax: 053 45447
Bantry Resource Centre Dublin Home Based Respite Wexford Home Support
Bill Lynch RehabCare, Roslyn Park, Ailish Mc Govern
Drumleigh South, Bantry, Co Cork Beach Road, Sandymount, Whitemill Industrial Estate,
Tel: 027 53698 Fax: 027 51497 Dublin 4 Wexford
Email: bantry@rehabcare.ie Tel: 01 205 7361 Fax: 01 205 7282 Tel: 087 296 0336 Fax: 053 45447
Rehab Group Annual Report 2002
Wicklow Home Based Respite Tralee Hostel Kylemore Life House, Kylemore
Barbara Kellett Michael Barton Road, Ballyfermot, Dublin 10
Bray Learning Centre, Tel: 066 719 0559 Tel: 01 626 9979 Fax: 01 626 1145
Boghall Road, Bray, Email: mike.barton@rehabcare.ie Email: ballyfermot@rehabcare.ie
Co Wicklow
Tel: 01 272 3413 Fax: 01 272 3408 RESPITE SERVICES Bantry Sheltered Workshop
Email: barbara.kellett@rehabcare.ie Bill Lynch
Clonmel Respite Centre Drumleigh South,
ACCOMMODATION SERVICES Bernie Kennedy Bantry, Co Cork
Northfields, Fethard Road, Tel: 027 53614 Fax: 027 53290
Ballinamore Supported Clonmel, Co Tipperary Email: bantry@rehabcare.ie
Accommodation Tel: 052 22817
Sheila O’Dowd Bray Sheltered Workshop
Rehab Group Addresses
Email: bernie.kennedy@
Tel: 078 44132 Aisling Maher
rehabcare.ie
Email: sheilaodowd@rehab.ie Beechwood Close, Boghall Road,
Bray, Co Wicklow
Limerick Autism Respite Service Tel: 01 282 9643 Fax: 01 282 9904
Bantry Hostel Rita Coffey Email: bray@rehabcare.ie
Bill Lynch Red House, Red Hill,
Tel: 027 53698 Patrickswell, Co Limerick Carlow Sheltered Workshop
Email: bill.lynch@rehabcare.ie Tel: 061 355125 Fax: 061 320049 Eamonn McSteen
Email: RCAA.limerick@rehab.ie Killeshin Road,
Drogheda Supported Graiguecullen, Carlow
Accommodation Limerick Physical and Tel: 0503 32266 Fax: 0503 41788
Aveen Toner Sensory Respite Email: carlow@rehabcare.ie
Tel: 042 932 8766 Kathleen Dalton
Email: aveen.toner@rehabcare.ie Castlebar Sheltered Workshop
Cairdeas, Clough Keating,
Lorraine Gibbons
Patrickswell, Co Limerick
Dundalk Supported Breaffy Road,
Tel: 061 320075 Fax: 061 498079
Accommodation Castlebar, Co Mayo
Email: cairdeas@rehabcare.ie
Aveen Toner Tel: 094 43055 Fax: 094 26190
Tel: 042 932 8766 Email: castlebar@rehabcare.ie
Tullamore Autism Respite Service
Email: aveen.toner@rehabcare.ie
Mary Conroy Thoms Castlerea Sheltered Workshop
Charleville Cottage, Charleville Miriam Mannion
Galway Supported Accommodation
Road, Tullamore, Co Offaly Church Road, Castlerea,
Finbar Colfer
Tel: 0506 29991 Co Roscommon
Tel: 091 764079
Email: charlevillecottage@ Tel: 0907 22972
Email: finbar.colfer@rehabcare.ie
rehabcare.ie Fax: 0907 20335
Email: castlerea@rehabcare.ie
Lifford Hostel
RESIDENTIAL CARE
Martin McIvor
Cavan Sheltered Workshop
Tel: 074 41430
Longford Autism Service Bernard McVeigh
Email: lifford@rehabcare.ie
Stephen Buckley Moyne Hall,
Highfield House, Knockloughlin, Ballinagh Road, Cavan
Monaghan Supported
Co Longford Tel/Fax: 049 433 1161
Accommodation
Tel: 043 44043 Email: cavan@rehabcare.ie
Judith Arnott
Tel: 047 81115 Email: stephen.buckley@rehabcare.ie
Clonmel Sheltered Workshop
Email: monaghan@rehabcare.ie
Bernie Kennedy
SHELTERED WORKSHOPS
Bridgewater House, Old Waterford
Prader Willi Syndrome Supported Road, Clonmel, Co Tipperary
Accommodation Athlone Sheltered Workshop Tel: 052 22817 Fax: 052 22827
Grainne McCarrick Veronica Cullinan Email: bernie.kennedy@
Tel: 01 278 1780 Crescent House, The Crescent, rehabcare.ie
Email: grainnemccarrick@ Railway Road, Athlone,
rehabcare.ie Co Westmeath Costello Sheltered Workshop
Tel: 0902 91452 Fax: 0902 91454 Mark Logan
Sligo Supported Accommodation Email: athlone@rehabcare.ie Unit 7, Industrial Estate,
Eamonn Wheeler Costello, Co Galway
Tel: 071 915 0385 Ballyfermot Sheltered Workshop Tel: 091 572210 Fax: 091 572370
Email: sligo@rehabcare.ie Des North Email: costello@rehabcare.ie
Rehab Group Annual Report 2002
Douglas Sheltered Workshop Navan Sheltered Workshop RehabCare, Roslyn Park,
Brian Desmond Peter McKevitt Beach Road, Sandymount, Dublin 4
Brandon House, Dosco Industrial Mullaghboy Industrial Estate, Tel: 01 205 7397 Fax: 01 205 7335
Estate, South Douglas Road, Cork Athboy, Navan, Co Meath Email: pat.costello@rehabcare.ie
Tel: 021 436 2701 Fax: 021 436 1283 Tel: 046 78978 Fax: 046 21478
Email: douglas@rehabcare.ie Email: navan@rehabcare.ie INDEPENDENT LIVING COMMUNITY
SERVICES
Dundalk Sheltered Workshop Park House Day Centre Peter McKevitt
Peter McKevitt Dorothy McKeon Coes Road, Dundalk, Co Louth
Polio Fellowship of Ireland, Tel: 042 933 7422 Fax: 042 933 2807
Coes Road, Dundalk, Co Louth
Park House, Stillorgan, Co Dublin Email: petermckevitt@rehab.ie
Tel: 042 933 4726 Fax: 042 933 2807
Email: dundalk@rehabcare.ie Tel: 01 205 5360 Fax: 01 212 1539
Email: parkhousedaycentre@ RESEARCH & INNOVATION
Rehab Group Addresses
Dundalk Horticultural Unit ntdi.ie
NTDI Building,
Aveen Toner
Portlaoise Sheltered Workshop Beechwood Close, Boghall Road,
Mounthamilton House,
Lisa Weldon Bray, Co Wicklow
Carrick Road, Dundalk, Co Louth
22 Lower Main Street, Tel: 01 272 3405
Tel: 042 935 7531
Portlaoise, Co Laois
Email: dundalk@rehabcare.ie Workforce Plus
Tel: 0502 60426 Fax: 0502 20961
Email: portlaoise@rehabcare.ie NTDI Building
Dundalk Drama Project Beechwood Close, Boghall Road,
Deirdre O’Reilly Bray, Co Wicklow
Sceilig Crystal
RehabCare, Dundalk House, Carroll Tel: 01 272 3400
Geoff Elvins
Village, Dundalk, Co Louth
Blennerville, Tralee, Co Kerry
Tel: 042 933 4726 Tel: 066 718 6354 Fax: 066 718 6357 REHAB LOTTERIES
< 46
Email: dundalk@rehabcare.ie Email: sceilig.crystal@rehabcare.ie
47 > Unit 2,
Galway Sheltered Workshop Tallaght Sheltered Workshop Blackhall Court,
Finbarr Colfer Des North Blackhall Place,
Parkmore Industrial Estate, 77 Broomhill Road, Dublin 7
Galway Tel: 01 679 7088
Tallaght Industrial Estate,
Tel: 091 764 079 Fax: 01 679 1502
Dublin 24
Email: galway@rehabcare.ie Tel: 01 452 5777
CRC & RTB PROMOTIONS
Fax: 01 452 6412
Hollyhill Sheltered Workshop Email: des.north@rehabcare.ie
Aidan O’Brien 10 Parnell Square East,
Dublin 1
Hollymount Industrial Estate, Tullamore Sheltered Workshop
Tel: 01 874 8626 Fax: 01 874 0051
Hollyhill, Cork Gerard Kirwan
Email: smullins@give.ie
Tel: 021 430 0144 Fax: 021 430 0089 Kilcrutten Business Park,
Email: aidanobrien@rehabcare.ie Tullamore, Co Offaly
Tel: 0506 24613 UNITED KINGDOM
Kildare Sheltered Workshop Email: tullamore@rehabcare.ie
TBG LEARNING
Tom McGarry
Unit 2C, Kildare Enterprise Centre, Waterford Sheltered Workshop
Head Office
Melitta Road, Kildare, Co Kildare Donal O’Brien
Lombard House,
Tel: 045 521093 Fax: 045 521101 IDA Industrial Estate,
145 Great Charles Street,
Email: tommcgarry@rehab.ie Cork Road, Waterford
Birmingham B3 3JR
Tel: 051 357127 Fax: 051 371694
Tel: 0121 200 1140
Lifford Sheltered Workshop Email: waterford@rehabcare.ie
Fax: 0121 233 0573/9567
Martin McIvor
Finn Valley Enterprise Park, Wexford Sheltered Workshop TBG Learning Barking
Lifford, Co Donegal Gordon Rochford Unit 5 Monteagle Court,
Tel: 074 41430 Fax: 074 41188 Whitemills Industrial Estate, Wakering Road, Barking,
Email: lifford@rehabcare.ie Wexford Essex IG11 8PD
Tel: 053 24248 Fax: 053 45447 Tel: 020 8507 1377
Monaghan Sheltered Workshop Email: rehabcarewexford@rehab.ie Fax: 020 8507 1296
Judith Arnott
Rooskey, Co Monaghan NEWGROVE HOUSING
Tel: 047 81115 Fax: 047 84037 ASSOCIATION
Email: monaghan@rehabcare.ie Pat Costelloe
Cont. overleaf >>
Rehab Group Annual Report 2002
TBG Learning Tower Hamlets MOMENTUM Fax: 0141 842 3418
Truman Building, Email: info.workmatters@
91-95 Brick Lane, Momentum Head Office momentumscotland.org
London E1 6QL Intercity House, 80 Oswald Street
Tel: 020 7247 0036 Glasgow G1 4PL Employment Support Team
Fax: 020 7426 0560 Tel: 0141 221 2333 Fax: 0141 229 6510 1st Floor, Trinity Quay House
Email: headoffice@ 49-51 Market Street,
TBG Learning Newham Aberdeen AB11 5PZ
momentumscotland.org
Tel: 01224 587 777
1A Claughton Road,
Fax: 01224 589 599
Newham, London E13 9PN BRAIN INJURY Email: info.estaberdeen@
Tel: 020 8548 9489
momentumscotland.org
Fax: 020 8472 1022 Pathways
South Wing, Migvie House
Rehab Group Addresses
EMPLOYMENT
TBG Learning Essex 23 North Silver Street
Portal House, Aberdeen AB10 1RJ
Gateway To Work
Tel: 01224 625 580
27 Southway, Colchester CO2 7BA 6th Floor, Savoy Tower
Fax: 01224 625 581
Tel: 01206 366341 77 Renfrew Street, Glasgow G2 3BZ
Email: info.pathwaysaberdeen@
Fax: 01206 366358 Tel: 0141 354 0200
momentumscotland.org
Fax: 0141 354 0201
TBG Learning Tendring Email: info.gatewayglasgow@
Integrate & Pathways momentumscotland.org
103-105 Carnarvon Road, Anderson’s Chambers
Clacton-on-Sea CO15 6QA Market Street, Galashiels TD1 3AF Workability
Tel: 01255 430053 Tel: 01896 751 818 1650 London Road
Fax: 01255 688240 Fax: 01896 759 924 Glasgow G31 4QF
Email: info.integrateborders@ Tel: 0141 554 8822 Fax: 0141 551 3960
TBG Learning Derbyshire momentumscotland.org Email: info.workabilityglasgow@
St. Peters House, info.pathwaysborders@ momentumscotland.org
Gower Street, Derby DE1 1SB momentum.org
Tel: 01332 202828 Work Prep (programmes offered in
Fax: 01332 202804 Integrate & Pathways Aberdeen, Fife and Glasgow)
7th Floor, Savoy Tower 6th Floor, Savoy Tower
77 Renfrew Street, Glasgow G2 3BZ 77 Renfrew Street, Glasgow G2 3BZ
TBG Learning Kent
Tel: 0141 333 0567 Tel: 0141 354 0200
23-25 King Street,
Fax: 0141 333 1678 Fax: 0141 354 0201
Gravesend, Kent DA12 2DU
Email: info.integrateglasgow@ Email: info.workprep@
Tel: 01474 566588 momentumscotland.org momentumscotland.org
Fax: 01474 569100 Email: info.pathwaysglasgow@
momentumscotland.org Work Step
TBG Learning South London 6th Floor, Savoy Tower
13-14 Ellerslie Square, Pathways 77 Renfrew Street, Glasgow G2 3BZ
Lyham Road, London SW2 5DZ Eglinton Disability Resource Centre Tel :0141 354 0200
Tel: 020 7274 4106 Pavilion 9, Ayrshire Central Hospital Fax: 0141 3354-0201
Fax: 020 7274 0764 Kilwinning Road, Irvine KA12 8SS Email: info.workstep@
Tel: 01294 311433 momentumscotland.org
Email: info.pathwaysayrshire@
TBG Learning West London
momentumscotland.org RRS
84 Uxbridge Road, Ealing,
220 Blairtummock Road
London W13 8RA
Queenslie Industrial Estate
Tel: 020 8566 5252 MENTAL HEALTH Glasgow G33 4ED
Fax: 020 8579 6735 Tel: 0141 771 2300 Fax: 0141 771 5490
Fresh Start Email: rrs@rehab-scotland.
TBG Learning West Midlands 6th Floor, Savoy Tower fslife.co.uk
Civic House, 77 Renfrew Street, Glasgow G2 3BZ
156 Great Charles Street, Tel: 0141 354 0200
Birmingham B3 3HU Fax: 0141 354 0201 PAN-DISABILITY
Tel: 0121 236 1960 Email: info.freshstart@
momentumscotland.org Energiser & Inclusive
Fax: 0121 236 9979
Open Gate Community College
Work Matters 44 Hecla Square, Drumchapel
TBG Learning Dartford
The Charleston Centre Glasgow G15 8NH
27 High Street, Dartford DA1 1DT 49 Neilston Road, Paisley PA2 6LY Tel: 0141 949 4885
Tel: 01322 272743 Fax: 01322 272133 Tel: 0141 842 3410 Fax: 0141 944 6232
Rehab Group Annual Report 2002
Email: info.energiserdrumchapel@ RETAIL THE CHASELEY TRUST
momentumscotland.org
info.inclusivedrumchapel@ Appliance Bargain Centre South Cliff, Eastbourne, East Sussex
momentumscotland.org 43 Stockwell Street, Glasgow G1 4RZ BN20 7JH
Tel: 0141 552 6252 Fax: 0141 552 6252 Tel: 01323 744 200
Energiser Fax: 01323 744 208
3/5 Kelso Place, Yoker,
CAFES
Glasgow G14 OLL
Tel: 0141 952 6494
Cafe Momentum
Email: info.energiseryoker@
momentumscotland.org The Tannahill Centre,
76 Blackstoun Road, Paisley PA3 1NT
Assist Tel: 0141 889 2506
Fax: 0141 849 1000
Rehab Group Addresses
Queen Elizabeth National
Cafe Momentum
Spinal Injuries Unit
1198 Shettleston Road
Southern General Hospital
Glasgow, G32 7PG
1345 Govan Road, Glasgow G51 4TF
Tel: 0141 778 7489
Tel: 0141 201 2205
Fax: 0141 201 2991
Cafe Momentum
Email: momentumscotland@
Toryglen Resource Centre
sgh.scot.nhs.uk
179 Prospecthill Circus
Glasgow G42 0LT
Adapt
Tel: 0141 613 3094
Springbank Resource Centre
Doncaster Street, Maryhill
REHAB UK
Glasgow G20 7DG
< 48
Tel: 0141 945 5662 Fax: 0141 945 1529
Registered Office
49 > Email: info.adapt@
Windermere House,
momentumscotland.org
Kendal Avenue,
London W3 0XA
JOB RETENTION
Tel: 0208 896 2333
Fax: 0208 896 2444
Get Back Plus
7th Floor, Savoy Tower
Head Office & Birmingham
77 Renfrew Street, Glasgow G2 3BZ
Brain Injury Centre
Tel: 0141 333 0567
Borough Buildings,
Fax 0141 333 1678
58-72 John Bright Street,
Email: info.getbackplusglasgow@
Birmingham B1 1BN
momentumscotland.org
Tel: 0121 616 3900
Fax: 0121 616 3909
Community Rehabilitation
(substance misuse)
London Brain Injury Centre
STAR Partnership
21 St. Thomas Street,
C/o Open Gate Community College
London SE1 9RY
44 Hecla Square, Drumchapel
Tel: 0207 378 0505
Glasgow G15 8NH
Fax: 0207 403 4219
Tel: 0141 949 4885
Fax: 0141 944 6232
Tyne and Wear Brain Injury Centre
Email: info.inclusivedrumchapel@
Melbourne House,
momentumscotland.org Melbourne Street,
Newcastle-Upon-Tyne NE1 2JQ
Care & Supported Living Tel: 0191 232 0234
Momentum, Intercity House, Fax: 0191 230 4307
80 Oswald Street, Glasgow G1 4PL
Tel: 0141 221 2333 Fax: 0141 229 6510 Coventry Elders Project
Email: headoffice@ Teach Na hEireann
momentumscotland.org 25 St. Columba’s Close
Coventry, CV1 4BX
Tel: 024 762 21600
