ACHIEVEMENTS & SKILLS Data Migration Project: Developed and implemented a project plan to move all company and user’s data to a SAN NetApp 2520 filer. This included validating and writing test scripts to move the ERP SQL and Exchange databases. This involved installing the SAN, testing the data migration of the SQL and Email databases and coordinating with all the individual company departments. Wrote Software Upgrade Plan: The plan included specification and prices for Microsoft Vista, Office, Server 2008, SQL and Oracle. The pros and cons of the upgrade and required hardware/software and it illustrated a timeline for software that will be ending support and an estimate timeline for upgrading the existing software. Terminal Services Project: Setup VPN/Terminal Access for potential partners to view data from a Bioscience business. The setup included installing software and licenses, creating the accounts and groups, set up group policies and resources using a Juniper VPN tunnel/Windows Server network to get access through Windows Terminal Services Remote desktop to Livelink software through the Internet. This access allowed 20 different users from different locations including New York, London, Sweden and the Netherlands to view the data without downloading, printing or saving it. The documents included Word, PowerPoint, Excel and PDF files. I wrote the instructions for the users to gain access to the documents the procedure manual to setup the VPN/Terminal Access. Software Upgrade Project: Project Leader to upgrade existing Livelink 9.1 validated software to Livelink 9.5: Conducted meetings and managed the project and team on the information below: o Wrote User Requirement Specification (URS) to Validate Livelink 9.5. o Wrote VAL-VMP-117 Amendment 2. o Updated Standard Operations Procedures with a new format. o Built folder structure for Drug Projects with groups and permission and also Categories/Metadata. o Test XML import/export in Livelink 9.5 using 2 different environments. Test for transferring permissions, groups and categories. o Wrote instructions for importing/exporting Drug Project folder structure from the testing environment to the production environment for Livelink. o Help write Test Scripts for production environment. o Wrote Performance Qualification Protocol for Livelink 9.5 o Wrote User Requirement Test Matrix for Livelink project. o Created new forms “Group Access Permission Creation and Modification Request”. Startup Company: Split off from Sister Company by developing and installing a new network which included installing cabling, rack, hardware and software. Established vendors and negotiated prices for all equipment for the network including hardware and software which resulted in a 40% savings for the company on network equipment. I received recognition for the speed and ease of this transition which allowed the new company to be established using their own working network and increased network performance and productivity. During the move, I transferred the users from Lotus Notes to Microsoft Exchange 2003 which allowed for better communication and connectivity. Setup VPN and remote access which allowed the users to work remotely from any location and significantly increased productivity. Setup OWA and OMA to allow user’s to communicate from outside the network. Established and implemented a new Help Desk system using QuickBase and established company network policies and procedures. Also setup procedure for tracking and monitoring inventory and the IT budget. Negotiated, established and implemented procedures for mobile requirements and synchronization for company Treo’s and Blackberry’s. Move Network: After three months of dividing and setting up the network on the sister company backbone infrastructure, I received recognition and an award for moving the entire operation to a new location within 3 days. This included negotiating, planning, and implementing cabling network infrastructure, server room, patch panel, electric outlets and poles, T1 and PRI lines and also included a new Avaya Phone system. I instituted JIRA for Product Development and Professional Services to track product revisions, bugs and progress. In an effort to move away from Quickbase and further utilize JIRA, I implemented a new Help Desk procedure which resulted in considerable savings for the company. I Installed Project Server 2003, IIS6.0, with Microsoft Sharepoint and SQL 2000. This allowed the company to track projects and share documents across the network to further increase awareness and productivity. Leadership Instant award received for redesign and redeployment of a Fortune 500 company’s Intranet and External web site utilizing the company’s predefined interface design and guidelines. Organization skills, planning and hard work saved the company advertising costs and enhanced market productivity which lead to a short review and approval process by the corporate web site review board Recognition of Excellence award received for upgrading the Hardware Engineering PDM Software. Without prior training or experience successfully installed, configured and migrated latest version of ProE IntraLink, which included setting up a web based graphics server. I completed this project well within the established budget constraints, which resulted in significant cost savings. Help Desk System: Research setup and implemented a new 24/7 Help Desk System for IT and Facilities Departments. This improved response time by half, double productivity, allowed tracking capabilities, and produced reports for upper management to determine work completed. DNS System: Setup a new DNS System with a primary and secondary server which reduced downtime substantially and increase client satisfaction 100 percent. Citrix and Certificate Server: Without previous training successfully setup a new Citrix and Certificate server to be utilized for employees to remotely access e-mail, applications, files and printers. Also installed Conference Manager Collaboration software and wrote documentation for users to install and run all the software. This was significant since it increase productivity, reduced cost, and provided extensive savings for the company. FTP Encrypted Site: Setup an encrypted secure FTP client/server website hardware and software allowing data to be encrypted for employees and outside customers. The project was crucial to secure data and enforce the company’s policies with a six month deadline however I completed it in three. Disaster Recovery and BCP Plan: I was part of a team which developed the standards and reports for writing the Disaster Recovery and Business Continuity Plan for L-3 Communications in order to be in compliance with Sarbanes-Oxley. I also managed, published, and maintained all documentation for ISO9000 on the Intranet in order to meet the ISO9000 requirements. ERP System: Among the businesses that I have improved is Mass Search Inc., a Biochemical Laboratory that analyses oil samples. While working as an Office Manager and attending school during slow time at work I developed and implemented an ERP System to run the entire operation. This program was a custom modularly designed and menu driven system. The process begun by checking in the chemical samples, it then managed the samples, and reported the results of the samples. It also controlled customer database, inventory, A/R, A/P, reports, shipping and receiving. This program is still in use today and operates the entire business. POS System: Implemented a new POS System to include all registers, computers, credit card machine, and network to track sales, A/R and A/P and deliveries. Software License Program: Wrote a program to monitor and track software location, departments and licenses for a Fortune 500 company using Microsoft Access. Training: Taught popular operating systems, office packages, and business software in a corporate environment as well as in my own business for both large/small businesses and private individuals. This included community college, employment office, Transportation Department Forest Service, etc. Skills: Strong verbal and communication skills. Detailed oriented, highly personable and capable of working with CEO’s, Executives, Managers, and Customers. Proficient problem solver and troubleshooter with strong ability to implement solutions under tight deadlines. Hands-on executive with a talent to efficiently manage all levels of budgets and projects.
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