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					                       Created                                 CLM Development – Communications Job Aide
                        Key                                                                                                 Acroynms
                                  SME - Subject Matter Expert                                               BB - Blackboard
                                  Contracted – Lead ISD                                                     CR – Change Requests
                                  DAU QA/CLM Project Management - Adam
                                  DAU CL Product Development Manager - Rebecca
                                  ATLAS People – Raymond & back-ups


Requirements - Follow LCIC process for this section      Kick-Off                                    PMP/CDD                                     Prototype
Rebecca                                                  Rebecca                                     CSC Team (ISD)                              CSC Team
   Receives CLM proposal, requirements, & content           schedule kick-off meeting                 Emails draft PMP/CDD document to            Produce prototype of one
    from LCIC request process -                              Provide CLM Tutorial for SME               SME                                          topic/lesson
    http://clc.dau.mil/clm_index.asp                          review before kick-off meeting.
   Coordinates with Raymond on pre-fix/number for
    ATLAS
   Provides CLM Project Start doc & BB link to CSC
    Team
   Supplies CSC Team with requirement & CLM
    content package (proposal, objectives, content)
CSC Team                                                 Kick-off meeting –                          SME                                         CSC Team
   Generates level of effort (LOE) document for front       Rebecca introduces team                   Provides feedback on draft PMP/CDD         Set up prototype review meeting
    end analysis                                             CSC Team conducts the meeting             Discusses any issues with CSC
   Evaluates content to insure it meets the                                                             Team, and Rebecca
    requirements put forth in content package.
   Schedules & conducts face to face design meeting
    (content and outcomes)
   Creates a cost & pricing proposal and sends to
    Rebecca
Rebecca                                                  CSC Team (ISD) solidifies requirements      CSC Team                                    All
   Approves/rejects front end LOE document                 Dates available                            (ISD) incorporates SME comments              Rebecca and Adam give feedback
   Approves/rejects cost & pricing proposal                TLOs                                       SBI Production Manager posts final           Adam completes and emails
                                                            Assessment/test questions,                  draft PMP/CDD to Blackboard and               prototype checklist to CSC Team
                                                            Roles and responsibilities                  notifies Adam via email
                                                            Other questions
Rebecca                                                  SME                                         Adam                                        CSC Team
   Initiates MIPR request to DAU accounting                Delivers additional materials/info to      Reviews and provides feedback              Incorporates feedback into
   DAU accounting sends funding to GSA                      ISD                                        Attaches the completed checklist            storyboard deliverable
   GSA sends funding to SBI                                                                            Emails CSC Team to approve
                                                         SME                                         CSC Team                                    CSC Team
                                                            Provides signed “Rules of                  ISD makes any final changes                SBI Program Manager sends
                                                             Engagement” document to DAU                SBI Production Manager posts final          deliverable form to Rebecca for
                                                                                                         PMP to Blackboard                           approval
                                                                                                        Program Manager sends approval
                                                                                                         form to Rebecca for signature
                                                         Rebecca                                     Rebecca                                     Rebecca
                                                            Upload SME “Rules of                       Verifies deliverable is in Blackboard      Signs and emails approval to SBI
                                                             Engagement” to Blackboard                  Signs and emails approval to SBI           Posts form to Blackboard
                                                                                                        Posts form to Blackboard



                                                                                                                                                                                         1
                         Created                              CLM Development – Communications Job Aide
                          Key                                                                                         Acroynms
                                     SME - Subject Matter Expert                                      BB - Blackboard
                                     Contracted – Lead ISD                                            CR – Change Requests
                                     DAU QA/CLM Project Management - Adam
                                     DAU CL Product Development Manager - Rebecca
                                     ATLAS People – Raymond & back-ups


Storyboard                                       Programmed Lessons                          Beta                                          Go Live
CSC Team (ISD )                                  CSC Team                                    CSC Team (ISD) or SME                         Raymond/ATLAS Support
    Creates storyboards & consults with SME        Programs final lessons                      Determine if SBI or SME should send          Upload zip file to production
    Sends storyboards to SME for content           Packages module & requests upload to         beta test email                              Load test questions to test engine
     review                                          ATLAS Test                                  Send email announcing beta test to 5-6
                                                                                                  participants with ATLAS Test server
                                                                                                  link.
SME                                              Raymond                                     Beta participants                             Adam
   Reviews & provides CRs – PPT notes or            Upload programmed lessons to               Enter CRs                                   Conducts FQR
    Word track changes                                ATLAS Test
CSC Team (ISD)                                   SBI Production Manager                      SME (Lead)                                    Adam
   Incorporates SME comments                        Performs internal review                  Prioritizes CRs                             Creates go live sheet
   Submits to Adam for review                       Sends email to Adam for review                                                         Emails go live sheet to Raymond
                                                      programmed lessons
Adam                                             Adam                                        CSC Team (ISD)                                Raymond
    Reviews & provides CRs                          Enters and prioritizes his CRs            Incorporates CRs                             Emails go live information to
    Completes checklist and emails to CSC                                                                                                     ATRRS/Scheduling
     Team
CSC Team (ISD)                                    CSC Team (ISD)                             SME (Lead)                                    Raymond
    Incorporates changes                           Schedules & conducts CDR 2 meeting          Validates CR changes (if necessary)         Loads final zip file to Blackboard in
SBI Production Manager                              Incorporates all approved CRs                                                             appropriate module folder
    Submits final to Adam via email
Adam                                             Raymond                                     Raymond                                       CSC Team Production Manager
    Reviews and provides approval/rejection        Upload to ATLAS test                      Upload final version to ATLAS Test –          Loads final module files to Blackboard –
     email to SBI                                                                               including print version and notifies           source files & zip file
                                                                                                Adam for FQR.                                 Sends Rebecca deliverable form for
                                                                                                                                               signature
SBI Production Manager                           Adam                                        Adam                                          Rebecca
    Posts final storyboards to BB and              Conducts TRR                               Conducts FQR                                 Verifies deliverable is in Blackboard
    Sends Rebecca deliverable form for             Completes checklist and emails to          Completes checklist and emails to            Signs and emails approval to SBI
     signature                                       CSC Team                                    CSC Team                                     Posts form to Blackboard
Rebecca                                          CSC Team                                    CSC Team Production Manager                   Rebecca
    Verifies deliverable is in Blackboard          Send Rebecca deliverable form for          Posts beta report in BB                      Updates Fiscal year sheet, database,
    Signs and emails approval to SBI                signature                                  Sends Rebecca approval form for               latest module list
    Posts form to Blackboard                                                                    signature                                    Posts to portal/CLC homepage
                                                 Rebecca                                     Rebecca                                       Rebecca
                                                    Verifies deliverable is in Blackboard      Verifies deliverable is in Blackboard        Sets up automatic reports, marketing
                                                    Signs and emails approval to SBI           Signs and emails approval to SBI              and deployment plan updates.
                                                    Posts form to Blackboard                   Posts form to Blackboard




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posted:10/13/2011
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