IH Mississippi Valley Credit
Union ﬁrst opened its doors on
October 24, 1934. Thank you for
trusting us with your ﬁnancial
well-being for 75 years.
We promise to continue to serve
you for many years to come.
It’s hard to believe that just a year Looking Forward
ago, we were planning our 75th 75 years ago, our founders set out to create a ﬁnancial
anniversary celebration. We didn’t cooperative that focused on improving our members’ ﬁnancial
think one party was enough to well-being. As we look to the next 75 years, it’s our responsibility
show each of our 90,000 members how much they’re worth to to continue to work toward this mission. We look forward to
us—so we hosted 13 open houses, one at each IH Mississippi continued growth as we expand to meet your needs throughout
Valley Credit Union branch. We hope you were able to stop by, Illinois and Iowa.
enjoy some free food and drinks and win a few prizes.
When we established “You’re worth more,” we knew that it was
Safety and Security more than just a slogan—to us, it represents the way we do
The economy, banking system and credit markets became business. We don’t just say it—we live it. It’s our mission, and
everyday topics of conversation during the past year. Throughout we plan to spend the next 75 years showing you just how much
the ups and downs in the marketplace, we’ve remained you’re worth to us, every day.
committed to keeping our members’ ﬁnancial well-being our
top priority. We’re here for you—keeping your money secure, Thank you for letting us continue to demonstrate how you’re
providing the loans you need and helping you make wise worth more at IH Mississippi Valley Credit Union.
ﬁnancial decisions. In fact, there’s never been a better time to
be a credit union member. Respectfully submitted,
Strength in Numbers
From humble beginnings as a single ofﬁce in the middle of
East Moline Works, open three times daily at shift change—
Dennis L. Hall
IH Mississippi Valley Credit Union has become the largest
President/Chief Executive Ofﬁcer
credit union in the area and sixth-largest in the state of Illinois.
In 2008, more than $16.3 million in dividends were paid on our
wide range of savings plans and certiﬁcates, and we disbursed
more than $226 million in loans. To date, our assets have
grown to $740 million.
From October 1934 to July 1935, your credit union
made 705 loans, for a total amount of $36,248.
Other Member Advantages
MORE IN 2009
What makes IH Mississippi Valley Credit Union different? • Free movies in the park
• Free music concerts in the park
We’re dedicated to adding value to your membership. In addition
• Discounted admissions to IH Mississippi
to great rates on loans and deposit services, we develop strategic Valley Blues Festival
partnerships that pass savings on to you. From free community- • Free kids’ tickets to Quad Cities River
wide family events to discounts on area sports and attractions, Bandits baseball
we want IHMVCU members to know they’re worth more, • Free kids’ admission at participating area
everywhere they go. swimming pools
• Discounted tickets to Six Flags
Last summer, IH Mississippi Valley Credit Union partnered • Discounted tickets to Adventureland
with the City of Galesburg Recreation Division to present the • Free open house 75th anniversary
town’s ﬁrst free outdoor movie at Lakeside Waterpark. Showing celebrations at every branch
a movie at the pool was an innovative idea, says Galesburg • Discounted AAA membership
recreation supervisor Elizabeth Varner. Children enjoyed free
swimming, then ﬂoated in the pool as they took in the
“We worked with IHMVCU so we didn’t have to charge
admission,” Varner says. “It was a great type of family event
for the times that we’re in—a family activity that was really
a community-wide event. People really appreciated it.”
“Now, more than ever, we’re all looking for extra value and
economical ways to enjoy time with our families,” says Laura
Ernzen, IH Mississippi Valley Credit Union vice president of
marketing. “We continue to seek new opportunities to make
your money go further and make your membership worth more.”
In 2009, the IH Mississippi Valley Blues Festival
celebrated its 25th anniversary with a legendary
blues blowout. IHMVCU has partnered with the
Mississippi Valley Blues Society to present this
fun and enriching family event for ﬁve years.
Your Western Illinois
I HMVCU TEAM
WHERE: Galesburg, Ill.
WHEN: With eight years of experience in the ﬁnancial
industry, she’s been with IHMVCU almost two years.
WHY: “My favorite part of working for IH Mississippi Valley Credit
Union is that our members are like a second family. I not only get to
help them ﬁnancially through good times and bad—I get to know
their families, too.”
BRANCH SUP ERVISOR
WHERE: Abingdon, Ill.
WHEN: 17-year president of Abingdon Pottery Credit Union—
which merged with IHMVCU in May 2009.
WHY: “I try to make it a point to know all the members who come to
the Abingdon branch by name. My favorite part of working with them
is helping them with their everyday needs as well as other needs that
come up along the way. I want them to feel comfortable coming to the
WHERE: Monmouth, Ill.
WHEN: With seven years of experience in the banking industry,
he recently joined the IHMVCU team.
WHY: “I like being part of a 75-year tradition of being in touch
with the community at every level. And knowing I’m part of
an organization that can be a one-stop shop for every
facet of members’ ﬁnancial needs.”
In 1954, the credit union raised its loan limit
from $2,000 to $5,000—which meant that, for the
ﬁrst time, members could ﬁnance a new car.
Open for Opportunity
IN RI VER COUNTRY
Michael Fisk As IH Mississippi Valley Credit
MEM BER Union’s newest branch opens in
Chief of Police Monmouth, we’re proud to offer
western Illinois members the
WHERE: Prophetstown, Ill. convenience of three branches in the
region. Along with our Galesburg
WHEN: Member since Prophetstown branch opened in 2000
branch, which opened in 2008 and
WHY: “It feels like a hometown bank. The personal service our Abingdon branch, which opened
you get—it’s almost like a family. And their concern with their earlier this summer our Monmouth
members makes them very competitive. They’re not handing branch offers members even easier
out coffee cups and jackets—they’re giving the beneﬁts to access to personalized, local service.
members in the form of better interest rates.”
“We’re excited to expand in western
Illinois and offer the region the
complete credit union experience,”
Doug Kutzli says Dennis Hall, president, IH
MEM BER Mississippi Valley Credit Union.
IT Support, Scott Community College “We hope to become the residents’
source for all their personal and
WHERE: DeWitt and Bettendorf, Iowa business ﬁnancial needs.”
WHEN: New member, joined in Jan. 2009
WHY: “It’s convenient for me since I live in DeWitt and
work in Bettendorf, and they have branches and ATMs all over the
place. I also liked that I could get everything all in one place—a home
reﬁnance, a loan, checking and savings. I could meet with my loan
ofﬁcer in DeWitt or Bettendorf, wherever I was.”
VP of Sales and Marketing, Great Lakes Management Group
WHERE: Holiday Inn Express LeClaire Riverfront, Davenport, Iowa
WHEN: Business member since hotel opened in 2005
WHY: “I really love IH Mississippi Valley Credit Union. They have
been proactive in understanding our market and understanding our
challenges, and it’s very nice in today’s day and age to work with a
ﬁnancial institution that ‘gets it.’ We’re actually working with people,
not an institution—and people understand problems, because we all
have them. Institutions don’t want to hear about it.”
In 1969, your credit union paid an all-time high
of $343,482 in dividends. In 2008, IHMVCU paid
$16.3 million in dividends on a wide range of
savings plans and certiﬁcates.
COMMUNI T Y
Community Keystone Neighborhood Association
COMMI T MENT Boys & Girls Clubs of the
All for One (309) 757-5777
What makes a community worth more? At IH Mississippi
Valley Credit Union, we think the combined efforts of United Way of the Quad Cities Area
individuals and organizations make the Quad Cities and western (563) 355-4310
Illinois great places to live, work and play. That’s why we seek www.unitedwayqc.org
every opportunity to partner with them to sponsor, host and
United Way of Knox County Inc.
support these events and groups. And while our commitment (309) 343-4434
begins at the corporate level, it doesn’t end there. Last year alone, www.unitedway-galesburg.net
our employees donated 1,200 hours of service to community
Warren County United Way
causes. Following are just a few examples of IH Mississippi
Valley Credit Union’s commitment to our communities. www.warrencountyunitedway.com
Keystone Neighborhood Association
When the Keystone Neighborhood Association needed a
better method to deliver its quarterly newsletter to Rock Island United Way
residents, president Terry Stimpson approached IHMVCU for Over the past decade, IH Mississippi Valley Credit Union’s
help. We custom-designed and purchased newspaper bags with corporate and employee contributions to United Way have
the Keystone logo, furthering the Association’s mission to totaled nearly $200,000. Additionally, corporate representatives
educate the area about their unique neighborhood. serve on the planning committee for the Volunteer Income Tax
Boys & Girls Clubs of the Mississippi Valley This program provides free
IH Mississippi Valley Credit Union supports Boys & Girls income tax preparation
Clubs on a variety of levels, from volunteers on committees to services for individuals and
ﬁnancial commitments. As the ﬁnancial partner for their new families who make less
Teen Center, which will be built in 2010, IHMVCU will than $45,000 a year.
manage an on-site branch and provide job training to teens
in an internship program. We’ll also offer teen ﬁnancial
“This involvement by IH is critical to our success in impacting
our young people and our neighborhood,” says Becky Clark,
executive director of the Boys & Girls Clubs of the
Mississippi Valley. “Financial literacy skills are the
foundation for a successful future.”
In 1975, the credit union converted to a
computerized system, instituted direct deposit
for social security checks and began offering
As we move into our next 75 years of
service, we’re working on ways to give
you more. “We’re constantly looking at
ways to improve our members’
experience and offer you the highest
levels of service and convenience,” says
Ann Mowry, IHMVCU executive vice
president of sales. Recently, we’ve
expanded hours for our Member
Contact Center, making member
services representatives available by
phone from 7:30 a.m. to 6 p.m.,
Monday through Friday, and 9 a.m.
to noon on Saturdays. And, we’re using
Coming Soon: advanced scheduling software to track
the times of member transactions so
YOUR NEW we can staff our branches more
appropriately at peak hours.
ONLINE HOME “They might seem like small,
The new and improved ihmvcu.org is almost ready— behind-the-scenes changes, but it’s this
and we’ve packed it full of features that will make it even type of attention to service that really
shows our members how much they’re
easier to manage your ﬁnancial well-being, including:
worth,” Mowry says.
• New homepage with instant access to rates; a branch In the coming year, look for:
and ATM ﬁnder; and fraud alerts • More envelope-free ATMs. These
• Resource center with calculators for mortgages, savings technologically advanced machines
and more make it easier for members to make
• New “Vehicles for Sale” section with expanded photos and accurate deposits in ATMs.
convenient online bidding • More research and surveys. We invest
• RSS feeds and e-mail newsletters you can receive for rates in learning our members’ needs and
drive decisions by your input.
and specials offers
• More strategically located branches.
We’re always mindful of our branch
Stay tuned for the launch of our new website, and see how network and how it impacts your
you’re worth more online, too. convenience.
• More new products and services
that meet your needs.
Thanks to readers of the Quad-City Times Did you know that your IHVMCU Visa® debit card is accepted at every
for voting IHMVCU No. 1 among banks and Shazam Privileged Status ATM—without a surcharge? So, with more than
credit unions in the Quad Cities. When 100 free ATMs in the Quad Cities and thousands across the country, you
you're worth more, it shows. never have to waste time or money driving around to ﬁnd a cash machine.
405 Western, #4
Abingdon, IL 61410
17th Avenue and Kennedy Drive
East Moline, IL 61244 Board of
1215 Monmouth Blvd.
Galesburg, IL 61401
Catherine DeFauw-Lehman, Chairperson
801 Tech Drive
Thomas P. “Chip” Irwin Jr., Past Chair
Milan, IL 61264
Rick Merryman, Vice Chair
The Credit Union Place Eli McDermand, Secretary/Treasurer
(Inside SouthPark Mall) Tim Considine
Moline, IL 61265 Megan Early
2101 52nd Avenue Tom Kale Jr.
(Outside SouthPark Mall) John O’Connell
Moline, IL 61265
120 East Euclid
Monmouth, IL 61462
314 Washington Street COM M I T TEE
Prophetstown, IL 61277
Megan Early, Chairperson
4206 5th Avenue Tim Considine, Vice Chair
Rock Island, IL 61201 Victor Moreno
685 Avenue of the Cities Tom Terronez
Silvis, IL 61282 Larry Wiemers
I OWA Mission
2839 AAA Court S TATEM ENT
Bettendorf, IA 52722
The IH Mississippi Valley Credit Union is a
2102 East Kimberly Road member-owned ﬁnancial cooperative dedicated to
Davenport, IA 52807
improving the economic well-being of our members
3646 West Kimberly Road by providing comprehensive ﬁnancial services in a
Davenport, IA 52806 superior manner while maintaining the ﬁnancial
stability of the credit union.
1703 11th Street
DeWitt, IA 52742
For all Quad City locations, call (309) 793-6200.
Outside the Quad Cities, call (800) 722-0333.