800 E. Campbell Rd. Suite 388 Richardson, TX 75081 Phone: 972.234.0058 Fax: 972.234.5732 www.infovision.net ANIL VERGHESE - PMP, ITIL SUMMARY: Over 13 years of experience in Information Technology with extensive background in Technical Development, Project Management and System Analysis of large-scale, complex, critical projects impacting both new and existing business. Played significant role in various phases of Software Development Life Cycle such as requirements gathering and definition, functional & technical design, testing, Production Support and implementation. Managed development initiatives in a Global Development Matrix with resources located both local and remote. Managed multiple small to large projects simultaneously. Experience with automated expense report systems like ELANCE and Concur. A Self-starter with strong planning, organizing and controlling skills. Consistently manage time and multiple tasks to meet deadlines, established objectives and quality performance standards. Good Interpersonal and Communication skills, self-motivated, TEAM player and Good at coordinating between different cross-sections of people. TECHNICAL SKILLS: Programming Languages: COBOL II, MF-COBOL, Knowledge of C, C++ Database: DB2, ORACLE 7.2 Operating Systems: MVS/ESA, UNIX, DOS/VSE, Windows NT, Windows 95, MS-DOS Other Software Components: CICS, VSAM, JCL, TSO/ISPF, HTML, Front Page98, SQL, Office2000, Microsoft Project, Visio, SharePoint. Hardware Platforms: IBM ES9000, IBM 3090, and Pentium PCs Tool Used: Xpediter, FileAid, Abend Aid, OPC, ChangeMan, SCUM, Alchemist, TestDirector, Infoman, SPUFI, FileDisp, Insync, ELANCE, Concur. EDUCATION: Principals of Insurance: Life, Health, and Annuities – LOMA 280. Principals of Financial Services and Products – LOMA 286. Bachelor’s Degree in Management, BHM-IPSM Mangalore University, India - 1996. Associates in Computer Application from Brilliants Computer Center, Bangalore, India. CERTIFICATIONS: Project Management Professional (PMP®) from PMI. ITIL® v3 foundation Certified. TRAININGS: PMP training at Cognizant Technology Solutions, US - 2007. HTML, JAVA training at IMR Global, Mumbai, India - 1998. IBM Mainframe training at Gebbs India Ltd, Mumbai - 1997. EXPERIENCE: Client: Verizon Business, Richardson, Texas Jul’2009 – Present Role: Implementation Project Manager (Contractor) Description: With Verizon Business, was responsible for the implementation of eBonding interface of Verizon’s ticketing system with its customers. Currently managing following customers including Cargill, Norfolk Southern, GM, and USPS. I have completed eBonding implementation for Commonwealth of Pennsylvania, ING, GE, Royal Bank of Scotland, Cisco, Warner Brother, LG, Johnson Controls, NTT and A&P Tea. Page 2 of 4 Responsibilities: Create detailed Implementation project plan for each assigned customers and get approval from the customer. Update the project plan and escalate if the project timeline is not going to be met. Was involved in High level architecture review and estimation review. Gather requirement and help in develop the scope of the project. Also ensure that there is no scope creep. Conduct meetings with the customer and VzB participant. Create meeting minutes and following up on action items. Provide status updates to the management and to marketing team on a weekly basis. Bring any issues or concern to the notice of the management. Worked closely with the PMO team’s and delivers adhoc reports, Metrics and overall status of Project. Create test plan according to the scope of the project and track defects during testing. Ensure that they are fixed in a timely manner. Coordinate the test schedule or implementation schedule and ensure that all the required parties are available during testing or Implementation. Work with the customer and other groups if there are issues after implementation. Client: Bank of America, Addison, Texas Feb’2008 – May’2008 Role: Implementation Project Manager (Contractor) Responsibilities: Responsible for managing, leading and the execution of implementation MORE project. Developing, coordinating and consolidating the detail Project Installation Plans and generating Release Level and Customer High Level tasks for 5 application areas. Also responsible for developing outage schedule. Responsible for Quality Assurance of the tasks to ensure adherence to standards. Maintained weekly and daily meetings with the project managers and the release manager in order to maintain management aware of our implementation plan status and be able to escalate any problems for immediate resolution. Used Test director to update, store, and report defects during testing. Working in the Control Room supporting the MORE project implementation as a Detailed Task Tracker, Defect Tracker, Problem Solver and Duty Manger. Company: Cognizant Technology Solutions Feb’2006 – Jan’2008 Client: EDS, Plano, Texas. Role: Project Manager Description: EDS Commercial Cards System offers a vast expanse of business, corporate, purchasing, and fleet card services, including billing, and reporting, to help companies control business expenses. Responsibilities: As a Project Manager, was responsible to Mentor, motivate and lead a team of 39 developers to achieve project and individual goals with project revenue of $2 million per year. Principal interface between the customer, the project team, and internal/external partners participating on the project. Manage project scope, track budget, facilitate resource allocations, task assignments, project management deliverables, project plans, timelines, and success criteria to fulfill customer requirements on schedule and within budget so that milestones are met. Maintained weekly status meetings with both offshore and onsite staffing teams and prepared reports for Sponsors, Stake Holders and management detailing accomplishments to date, issues and risks resolved and any new ones that were identified, budget status, time management on-track or reason for off-track and project completion status actual compared to Planned. Managed multiple small to large projects simultaneously. Involved in all phases of business continuity planning. Experience includes development and documentation of Business Continuity Planning document. Participated in disaster recovery planning and monitoring the DR drills. Led client software Quality Assurance Review meetings. Page 3 of 4 Communicated with customers and software vendors to ensure timely and accurate implementation. Involved in Statement Of Work (SOW) preparation. Working closely with the PMO team’s and deliver adhoc reports, Metrics, billing and overall status of Project. Working closely with the client Business Analyst to gather the requirement and was responsible to create the high level requirement document. Manage risks and challenges in the project. High level architecture review, estimation review and proposal preparation. Obtained sign-off from Sponsor and Stake Holders on satisfaction of end product. Performing Mid-year and Year-end performance appraisal of the team members and providing them with the goals for the next cycle keep their career aspirations and potential in mind. Conduct recruitment interviews. Company: TAG – Perot Systems, Lincoln, Nebraska Mar’2004 – Jan’2006 Role: Programmer Analyst / Team Lead Description: TAG is a third party administrator (TPA) for life and health insurance companies. Responsibilities: Worked on multiple projects dealing with workflow, new business and claims application. Identify main stakeholders and participate in requirement gathering and JAD sessions. Create WBS and identify activities that need to be performed at a work package level. Lead a team of developers comprising of 3 to 5 resources based on the size of the project. Tracked and monitored project schedules and timelines, mitigating risks, and implementing action plans, for resolutions. Defined the testing approach, implemented test plans, had oversight of functional testing, user acceptance testing (UAT) and bug fix process. Prepared and presented weekly status reports to the Senior Management team. Assist the developers in resolution of complex problems and issues by providing technical expertise and system analysis. Attend code walk through and follow programming standards. Prepared detailed functional and technical specification for coding by participating in design development as a high level technical expert. Developed and maintained programs by designing, coding and testing COBOL programs. Improve and enhance the system by resolving programming issues. Worked in conjunction with the Sr. Business Analyst and Managers to gather requirement from the client and also I was a liaison between the business users and technical team. Was involved in making enhancements to Functional area which included Workflow, New Business and Financial area like Loan calculation, Dividend calculation, Policy Illustration, NACHA / EFT, POSPAY and ARP file transfer and various agent reports. Client: Washington Mutual, San Antonio, Texas Jun’2003 – Sept’2003 Title: IT Analyst (Contractor) Role: Team Lead Responsibilities: With Washington Mutual, was involved in leading a team of developers to develop code to extract data from the master files and produce a feed to the database, which would eventually become a hub to extract reports. Involved in system Analysis, data mapping, program development, testing and JCL creation. I was also involved in code walk through. Client: Norwich Union, Norwich, U.K Sept’2000 – Apr’2003 Role: Technical Project Coordinator Responsibilities: Norwich Union is the largest provider of life and annuity insurance, pensions and long-term financial services in the UK and is a part of AVIVA group. With Norwich Union my role Page 4 of 4 involved working with Life70 support, Maintenance, Development and Quality control testing and inspection. Also responsible to communicate and manage status reports and escalations. Client: Fingerhut Companies Inc. USA Oct’1996 – Aug’2000 Role: Analyst Programmer / Quality Controller Responsibilities: Fingerhut Companies, Inc. is a leading catalog mail order. My responsibilities included ensuring the precision of deliverables, coordinating with the onsite for the production support, and ensure the Quality Policy has being adhered and all the team members are following the Quality Standards. I was also involved in defect tracking, quality adherence, reviews and status reporting apart from the regular technical work.