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Solar boilers bring the sunshine in This solar cylinder has 3 separate stainless steel coils for solar, direct hot water (DHW) and central heating, with 380 litres water content for DHW and 230 litres solar. 60,000 A new Q from ATAG adds a bright note to all who are looking Performance is at a super high efficiency level with modulation from 16% to 100% and load options from 15kW to 35kW. Flow pairs of skywards for free energy. At the heart of the new ATAG Q Solar rates for DHW are up to 37.5 l/min at 38ºC, a significant increase over conventional boilers. eyes upon us boiler range, from ATAG Heating ATAG boilers have long been trusted for UK Ltd, is a highly effective 3 Recent promotional activity has included super efficient, SEDBUK Class A output, advertisements in major industry coil, integrated solar cylinder that ultra low CO and NOx emissions, low noise magazines, reaching around 60,000 CORGI saves on energy costs, reduces and easy fitting and maintenance. The Q installers and others besides. Following a pollution and increases overall Solar goes further, adding free energy from successful Open Day at our new Chichester the sun and providing, at times, heating and efficiency for heating and hot water without firing the gas burner. This HQ, we received wide editorial coverage domestic hot water. across most leading H&V publications and, further reduces the overall cost of energy creating even more attention, Chris Flaherty and minimises emissions to provide our of Vietec, one of our Select Dealers, was greenest boiler series yet. voted 2007 Domestic Installer of the Year by readers of H&V News. This is the second time in three years we’ve won an H&V News award. New faces in the right places Added to all that, our stand at Installer Live 2007 features the latest technical advances Recent appointments include both Brice Whalley of the ATAG E and ATAG Q Series, the administration and sales posts including: exciting new ATAG Q Solar boiler, ATAG for Sales, West Midlands Region [add detail]. LIFE, plus news of a new range of Darren Stroud stainless steel DHW Logistics, at our Chichester HQ [add detail]. cylinders. ATAG Heating UK Limited Unit 3 Beaver Trade Park Quarry Lane Chichester West Sussex PO19 8NY Tel: 01243 815 770 Fax: 01243 839 596 Email: firstname.lastname@example.org www.atagheating.co.uk Spring 2007 Controlling There’s no gamble with this move from ATAG Heating. The high efficiency and dependable reliability of ATAG boilers is lifetime costs renowned, so breakdowns are rare. Now, should they happen, you can avoid any costly surprises through the new ATAG Winning ways for for LIFE scheme, available through ATAG Select Dealers. another Select Dealer Already offered with the comfort of a 5 year Once again, an ATAG Heating warranty, ATAG Heating now provide a Select Dealer has triumphed manufacturer backed service contract that takes care of any unscheduled expenses. So in the highly respected H&V if your boiler does go down, not only do you News Awards, which promote get a fast response to put it right without and recognise excellence in any nasty extras, you can also accurately the heating and ventilating budget the lifetime costs for heating and industry. hot water supplies, using the most cost efficient package to suit individual For the 2007 Awards, Chris Flaherty circumstances. of Vietec, based in Sittingbourne, Kent, received a trophy for his (Continued inside). installation skills and customer service in running a business that covers much of South East England. Chris was one of the early adopters of ATAG technology, when it became available in the UK, and was one of the first Select Dealers to be appointed. Several years on, he recalls, ‘Valuable support was given to me from day one, with excellent training and technical advice. I was taken to Holland to learn just how ATAG products are developed and manufactured, where I saw for myself why they are so highly appreciated across Europe. Build quality is exceptional and their super efficiency virtually unmatched’. (Continued inside). Winning ways for another Select Dealer (Continued ifrom front cover) Chris has been in business for around 26 years, knows what the market wants and delivers it using system and combination boilers and controls from the ATAG Heating ranges. ‘What impresses me most’, Chris continues, ‘is the boilers’ reliability. Not only do they outperform most competitors, they rarely give trouble and last for years’. Chris has been running Vietec for over 10 Controlling years and sees the Award as recognition of both his success and the high standards he sets in all he does. ‘Every installation should provide maximum value, both in workmanship and the products installed’, he believes. ‘With ATAG boilers I can offer the lifetime costs promise of economy through modulated performance and a long service life, minimum fuel usage and quiet, no fuss operation. Perhaps I should share my award with the boilers – they are certainly making (Continued ifrom front cover) it easier for me to maintain high standards A total approach to lifetime comfort No matter how reliable any manufacturer’s boiler may be, if it is not regularly serviced correctly, there is a serious risk to the safety of the end users and their neighbours, not to mention the reduced efficiency, increased noxious emissions and greater risk of breakdown. ATAG Heating operates a continuous training scheme that ensures all its Select Dealers are highly skilled at fitting and maintaining ATAG boilers. They are also made fully aware of component and software upgrades and can incorporate any relevant modifications at the time of service. ‘The introduction of ATAG for LIFE closes the loop between manufacturer, installer and end user’, comments Phil Bell, Managing Director of ATAG Heating UK Limited, ‘providing a close, working relationship that ensures maximum value for the end user and increases confidence in and loyalty to the chosen Select Dealer. By providing a lifetime service contract for our boilers, end users reap the benefits. Confidence and loyalty ATAG Heating’s new scheme should certainly be a winner. By the end user agreeing to one of the lifetime service contracts, the boiler is regularly maintained by the Select Dealer, keeping it at peak performance. Should there be a breakdown, it will be repaired free of charge by the Dealer, who will have a full service history of the boiler and ready access to OEM parts. This brings customer confidence and loyalty to the Dealer, while providing a higher value relationship for both parties. Important benefits to both domestic and commercial users also include easier budgeting through known costs (usually payable by direct debit, monthly or annually), improved lifetime efficiency and the consequent minimising of lifetime running costs, plus the added safety of installation and maintenance by manufacturer trained personnel. As a bonus to participation and to highlight the concept, ATAG Heating will donate £5.00 from every new contract to a life saving charity of the customer’s choice. In all, it sums up ATAG’s preoccupation with comfort throughout every installation, from initial enquiry to enjoying many years of closely controlled heating and hot water supply. Full details of the ATAG for LIFE scheme are available from any Select Dealer or direct from ATAG Heating. A place of learning for practical minds Installer Having the right skills and being able to spot potential problems before they arise makes a real difference to the quality of Live sets the workmanship and the success of each installation. Therefore, when ATAG Heating moved to new premises in Chichester, early in 2007, it took the opportunity of creating a dedicated stage Training Centre fully equipped with training aids and a variety of complete boiler With recent technical systems. developments, the launch of The Company has always placed particular ATAG for LIFE and the preview emphasis on providing installers and of a new product range, Stand specifiers with both practical and technical Four models from the current array: the knowledge of its products before sale, 820 at the Installer Live E22C and Q38C combination boilers plus through its dedicated and experienced national plumbing and heating the E22S and Q60S system boilers are technical team. The Training Centre adds exhibited, together with the new Q Solar show (Ricoh Arena, Coventry, hands-on experience of operating and fault boiler, sectioned so that you can see the 18 – 21 September 2007), will brilliance of its technology and the finding on working systems, with dry boilers be a popular place for visitors. for practising installation and maintenance integrated 3 coil cylinder that combines procedures and classroom facilities for solar energy with gas for hot water and theory sessions and product presentations. heating. Other new products on show for the first time include a range of stainless Since opening the facility, a number of steel domestic hot water cylinders. training sessions have been run and applauded by the participants. A The ATAG reputation gained for reliability programme of courses has now been ATAG E and super efficiency is retained across all devised for both skills development at the models, which share the technological centre and on-site training for companies benefits of smooth tube stainless steel heat that may require this. All of which gives exchangers and inverted ceramic burners added support to the Select Dealer scheme and are probably the most cost efficient on operated nationally by the Company. the market. This scheme applies to all ATAG installers, Combi versions include a boosted hot water regardless of size, ensuring a commitment output to provide a quick response with a to the standard of installation, for which high volume of hot water delivered to taps, specialist training is given either in baths and showers, for the utmost comfort Chichester or at a second centre in and satisfaction of the user. Warwick. Awareness of each boiler’s An additional benefit of the ATAG combi capabilities and how to choose the right one range is the ability to accept solar for each project is deemed important, too, preheated hot water. complemented by correct maintenance and attention to every detail of each customer’s requirement. For details of current and future courses that will add to your own skills, contact Wayne Herbert on 01243 815770 or email: ATAG Q email@example.com
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