Charisma HCM Talent Management by TotalSoft


									Talent Management

  Simple | Intuitive | Flexible | Complete
Main value
   Organizes, simplifies and automates complex
   processes and workflows;
   Cross departmental automation and organizational
   processes that cover multiple departments;
   Dramatically decreases operational costs and improves
   employees' efficiency;
   Increases the company's agility and competitiveness;
   360 view over the performance indicators;
   Increases customer loyality;
   Collaborative working environment, focused on
   satisfying business partners’ needs.
   Updates and develops customers' business needs.

Management value
   Provides key reports and analysis for executives to run
   Reports with the ability to go from high level to low
   level detail;
   Comprehensive insight from all departments and
   Provides executive dashboards, on-spot quick facts
   and real-time notifications.

Employee’s value
   Clean and friendly user interface;
   Commonly performed tasks can be automated;
   Can provide data from other applications and sources;
   Can access various reports from the same interface;
   Provides technical support directly from the
   application interface;
   Provides development methods and tools for business
   flows and entities directly from the application.
                                                             Charisma HCM Talent Management is the result of
                                                             many years of experience gained by supporting
                                                             companies in the capitalization of human resources.
                                                             We managed to combine advanced features with
                                                             vertical expertise, so that Charisma HCM Talent
                                                             Management would ensure a unique experience for all

                                                              The solution modules. Performance
                                                               Management, Skills & Competency
                                                               Management, Compensation Management,
                                                               Career & Succession Planning, Training and 360
                                                               Degree Feedback are natively integrated with
                                                               Charisma HCM;

                                                             The solution provides flexible support for both
                                                                 individual and organizational competency

                                                             ì instant access to information about
                                                                 global, national or functional business skills and
                                                                 provides users with advanced analysis and
                                                                   reporting features;

                                                                    ìQuick and easy access via the
                                                                             Internet to the solution, which is fully
                              360                Performance                    internationalized into over 50
                            Feedback             Management                        languages;

                                                                               ìAllows secure storage of
                                                                                     information, strictly
                                                                                      controlled access and
                                                                                      configurable workflow with
                Career &
                                                          Compensation                 an intuitive navigation.
               Succession               Talent            Management
                Planning              Management

                                                  Skills &
                               Training         Competency

The solution
comprises a series of
modules perfectly adapted to
HR activities, which addresses the development of the
company’s human resource potential:
ì  Performance Management;
ì   Compensation Management;
ì & Competency Management;
ì   Training;
ì & Succession Planning;
    360 °
ì Feedback.
           Performance Management

                                                                     Performance Management module
                                                                     works seamlessly with other
                                                                     modules such as Career &
                                                                     Succession Planning to help identify
                                                                     people who are ready for leadership
                                                                     roles or who have specific
                                                                     development needs.

                                                                     By integrating with Compensation
Companies and people perform better when they share aligned
                                                                     Management, you can make a
goals, measure performance and reward success. Performance
                                                                     visible link between individual
Management provides employees, managers and HR teams with
                                                                     performance and your total pay and
the tools and insights to inspire people to perform to the best of
                                                                     reward packages.
their ability.
                                                                     Rewards programs help ensure the
Performance Management transforms the traditional performance
                                                                     readiness and retention of your high
review, aligning the individual goals of employees to the
                                                                     performers, and allow you to create
organization’s strategic objectives. Managers and employees work
                                                                     a high-performance culture with
together to define, review, measure and update objectives,
                                                                     well planned career paths for talent
anywhere, anytime, through intuitive, Internet-based self-service
                                                                     within your organization.

                                                                                                            4 5
Benefits and features
n an increased productivity                     Empowers managers and HR specialists
   Cascaded organizational objectives             High-level overviews and drill-down
   across functions and departments align         information on locations, teams and
   company, manager, team and employee            individuals allow better decision-making
   goals for maximum performance.                 for managers and HR professionals.

Enhances company performance
n                                               Improves processes
   The solution builds a shared vision and        Assisted performance reviews facilitate
   drives organizational unity.                   consistent, best practice evaluations,
                                                  while pre-configured reports for HR
Win-Win scenarios
                                                  managers support compliance and
   Flexible, intuitive review processes
                                                  quality monitoring.
   increase employee engagement and
   simplify the administration tasks for line   Saves
                                                n time
   managers and HR professionals.                 Comprehensive analytics and built-in
                                                  reports save time and optimize the use
n visibility
                                                  of performance data.
   Comprehensive graphical views allow
   managers to easily monitor                   Raises
                                                n employee engagement
   departmental KPIs.                             Collaborative planning, monitoring,
                                                  development and performance
Self-service features
                                                  recognition capabilities maximize
   Employee and manager Self-Service
                                                  employee potential, job satisfaction and
   areas help define performance plans, set
   and review objectives and evaluate
   outcomes.                                    Streamlines the workflow
                                                  Timely reminders, prompts and
n the solution adoption
                                                  scorecards support line managers in
   Multi-lingual, browser-based access
                                                  delivering effective performance
   encourages employee uptake, regardless
                                                  management processes.
   of their location.
                                    Skills & Competency
                                                                         Skills & Competency Management is
                                                                           a key component of Charisma HCM
                                                                                  Talent Management solution.
                                                                            Skills & Competency Management
                                                                         works alongside Training and Career
                                                                               & Succession Planning modules,
                                                                         helping the company plan individual
                                                                              development activities and make
                                                                         better-informed decisions regarding
                                                                          training, promotions, redeployment
                                                                                           or pay and reward.

In a global economy, the competitive advantage comes from the             Skills & Competency Management
ability and dedication of your people.                                   module provides HR specialists with
                                                                                a complete overview of every
Do you know what skills and competencies exist in your
                                                                           individual’s abilities and potential,
organization? Will these support your company’s future strategy?
                                                                          development, career planning and
Skills & Competency Management module helps you identify
                                                                                 remuneration. Managers can
people with the skills and competencies, qualifications, knowledge
                                                                                conduct comprehensive skills
and personal qualities you need, and to plan for their development
                                                                          analyses and identify potential skill
according to your organizational goals.
                                                                            gaps. The library comprising over
Identifying and placing people in the right position at the right time       400 key competencies in 18 core
dramatically increases their motivation and reduces retention risk,            areas allows you to profile and
avoiding recruitment costs, disruption and loss of critical                      evaluate any role or position,
knowledge.                                                                         establishing individual and
                                                                                     organizational readiness.

                                                                                The search and filter features
                                                                                     allow you to find the right
                                                                              people for every position. The
                                                                                  search is multi-dimensional,
                                                                               enabling searches not only on
                                                                            skills and competencies, but any
                                                                                   combination of experience,
                                                                                   qualifications, certification,
                                                                              language proficiency, mobility,
                                                                            and project experience. The Best
                                                                                   Fit Search feature identifies
                                                                                those employees that closely
                                                                                    match your requirements,
                                                                                     accelerating the selection
                                                                            process and helping you find the
                                                                                    right person for every job.

                                                                                                                    6 7
Benefits and features
n your talent
Locates                                        Mobilizes the company’s talent
Identifies employees with relevant or             Supports international relocations by
transferable skills, qualifications and           identifying and encouraging people with
experience, using a powerful search               overseas ambitions to develop the skill
technology that integrates with any               they need to make the move.
other HR systems.
                                               Optimizes the workforce
n flexible and customized profiles                Uses search features to find the best-fit
   Builds your own competency models or           teams and people for projects and
   leverage 400 pre-defined competencies          vacancies, and builds organizational
   in 18 core areas, allowing you to easily       bench strength through effective
   profile key current and future roles.          planning and development.

Identifies skill gaps
n                                              Supports the strategic HR planning
   Plans intelligently for promotions,            Enhances leadership and vision with a
   internal mobility and business growth by       comprehensive overview of all
   identifying future skill gaps and creates      organizational talent.
   needs-based recommendations for
   training and development measures for
   individuals or teams.
    Compensation Management

                                                                 Compensation Management module
                                                                         works seamlessly with other
                                                                       modules such as Performance
                                                                          Management and Career &
                                                                      Succession Planning, to make a
                                                                       visible link between individual
                                                                 performance and your total pay and
                                                                                     reward packages.

                                                                      These practices help develop an
Competitive and flexible compensation creates happier, more            organizational culture that can
motivated employees, with reduced retention risk and optimized                 connect each employee
financial performance. Compensation Management module             performance and development with
provides executives, managers and HR teams with the tools and    the appropriate salary thresholds for
insights to develop attractive, competitive and motivating        an increased equity in the company
compensation structures at all levels, based on both market        level and in relation to the market.
comparisons (e.g.: salary surveys) and corporate objectives.
                                                                      An appropriate pay and reward
                                                                 structure will not only improve your
                                                                       financial performance, but also
                                                                 makes it easier to attract, retain and
                                                                              motivate the best talent.
                                                                          Compensation Management
                                                                         module allows HR employees,
                                                                     line managers and executives to
                                                                              work together to build a
                                                                           compelling and competitive
                                                                          approach to base salary pay,
                                                                         bonuses, long and short term
                                                                    incentives and company benefits
                                                                    – the approach is simple, flexible
                                                                     and transparent, as well as easy
                                                                          to compare against industry

                                                                                                          8 9
Benefits and features
n the decision-making process
Improves                                       Provides consistency
Gives executives an instant, complete             Compensation reviews ensure consistent
overview of your organization‘s                   salary revaluation processes, while
compensation structure, helping them              analysis and reporting help you create
make the right decisions based on                 compensation packages and action plans
accurate data.                                    for individuals or target groups.

Balances the compensation budget
   Ensures your company meets the
                                                  Compensation Management comprises
   financial obligations with better salary
                                                  two key capabilities:
   planning, tight budget control, and
   appropriate merit increases with the        n
                                               Total Compensation. Builds and reviews
   help of value-added data.                   comprehensive compensation profiles to
                                               motivate employee performance and
n high performance
                                               reduce retention risk. The module
   Creates a compensation management
                                               creates dynamic, in-depth compensation
   strategy that links performance to
                                               strategies covering base salaries, long
   reward, engaging and motivating staff at
                                               and short-term incentive plans, bonuses,
   all levels.
                                               health care plans, stock options and
n and retains the best talent                  more. Integrated reporting allows you to
   Uses the latest market data and research    regularly monitor internal equities and
   to compare compensation across jobs,        your compensation policies’ overall
   industries and locations. In addition, it   effectiveness. The Compensation Review
   helps you benchmark your                    report eases annual adjustments,
   compensation system to retain talented      creating configurable programmes for
   people and attract the best external        target groups and individuals based on
   talent.                                     performance and merit scenarios.

Provides fairness and transparency
n                                              n Compensation. Maintains your
   Creates consistency across teams and        market competitiveness, comparing your
   skill areas, with review processes that     current compensation structures against
   avoid internal or external imbalances       real market data, with easily definable
   and minimizes the retention risk.           market rates via multiple surveys. With
                                               an informed view, the company is
Increases efficiency
                                               equipped to award market leading
   Reduces administration costs via
                                               salaries and benefits whilst maintaining
   automated workflows, integrated
                                               accountable, up to date outlooks on
   scenario planning to analyze and adjust
                                               compensation expenditures.
   all compensation components, and
   enables data roll-up throughout the
                                                                            Training Module works alongside
                                                                        Performance Management and Skills
                                                                                & Competency Management
                                                                           modules to identify individual and
                                                                          organizational development needs
                                                                                 against corporate objectives.
                                                                          Training module also complements
                                                                               Career & Succession Planning,
                                                                          helping the company make better-
                                                                        informed decisions about promoting
                                                                                 people into leadership roles.

                                                                                 With the help of the Training
The right training programme allows you to deliver against your skill
                                                                              module, the company can fully
and competency needs by aligning training programmes to
                                                                            manage all learning, training and
individual needs, corporate objectives and available budgets and
                                                                                development processes, from
                                                                                    analyzing internal training
Training module helps the company motivate the employees and              requirements to course scheduling.
secure their commitment by showing that you value them enough             Workflows and reminders facilitate
to invest in their future. The solution helps you create and manage     effortless, efficient planning for even
an efficient, cost-effective learning culture, based on identified      the most complicated training setup.
personal and company needs.                                                          Communication between
                                                                              participants and trainers occurs
Training module enables you to transform needs and requirements
                                                                         automatically, encouraging a deeper
into specific training measures. The integrated reporting system and
advanced evaluation methods help you control training costs, focus
training needs, evaluate effectiveness and allocate your resources             HR professionals benefit from
effectively.                                                               extensive analysis options and an
                                                                               overview of all employee and
                                                                           participant training histories. The
                                                                                solution provides support for
                                                                                    coaching, mentoring, job
                                                                                  rotation, on and off the job
                                                                           training, as well as other learning
                                                                            formats. Employees can request
                                                                             relevant training activities using
                                                                                    an online catalogue, with
                                                                                      managers approving or
                                                                                          amending requests.

                                                                                                                   10 11
Benefits and features
Empowers the employees:                    n and reports:
Self-managing a personal development       Integrated reporting, advanced
plan allows your workforce to select       evaluation and feedback methods
development activities that match          enable administrators, supervisors and
identified training needs and take a       employees to manage training
more active role in development            requirements proactively.
planning and maintaining professional
                                           n training:
                                           An easily accessible training catalogue
n success:
Measures                                   and self service functions for managers
Monitors individual progress against       and employees encourage them to find
benchmarks, ensuring that all              and select just the right development
employees, managers, HR and training       activities, with an integral approval
teams understand key performance           process.
                                           n relevance:
Streamlines the process:                   Defines internal training needs based on
Reduces administrative effort with         recommendations suggested by the
workflow management for scheduling         Skills & Competency Management
and automated correspondence, and          module.
bulk nomination of training participants
using filter functionality.

Allocates training costs accurately to
improve cost and quality control.
                                    Career & Succession
                                                                        Career & Succession Planning is one
                                                                                  of the main components of
                                                                        Charisma HCM Talent Management.
                                                                         The solution works seamlessly with
                                                                          Skills & Competency Management
                                                                             and Performance Management
                                                                              modules, helping the company
                                                                        establish the right development and
                                                                                       rewards programmes.

                                                                         The solution ensures the readiness
Career & Succession Planning module manages every step of the             and retention of high performers,
career and succession planning process, tracking information about             and helps you create a high-
people’s future potential, past performance, career aspirations and          performance culture with well
retention risk.                                                             planned career paths for talent
Comprehensive interactive analysis tools and reports provide                       within your organization.
invaluable input to formal talent review processes, helping to
identify talented individuals for the future, regardless of location.
Employees can clarify and record their own career preferences,
including geographic mobility, preferred next steps and any cross
functional development required, generating a balanced career
plan. Key indicators of
organizational health such as
bench strength can easily be
determined using powerful
reporting tools.

                                                                                                               12 13
Benefits and features
n risk
Manages                                        Simplifies the career and succession
Identifies key positions or areas of the          planning processes
business vulnerable to future succession          Maintains a real-time organizational
gaps and works towards low attrition to           view of individual career histories and
ensure minimum disruption and risk.               current and projected readiness, and
                                                  proactively identifies potential gaps in
Increases visibility
                                                  bench strength.
   Supports management decision-making
   by supplying detailed information on key    Empowers and engages employees
   positions and potential successors,            Keeps your employees motivated and
   including reports, charts and analysis.        challenged through their personal
                                                  development and individual career
n for the future
                                                  plans, with proactive career
   Builds detailed succession plans and a
   complete picture of your global talent
   pool across critical functions, countries   Improves your options
   and regions, including talent balance          The application tests out ‘What-if‘
   sheets to assist talent management             succession scenarios that support
   reports.                                       development of effective, agreed
                                                  succession plans.
Provides an internal view
   Reduces the company’s dependence on
   hiring external talent by identifying and
   developing internal successors.
                              360 Degree Feedback

                                                                       360 Degree Feedback is another key
                                                                       component of Charisma HCM Talent
                                                                       Management. It supports key Talent
                                                                            Management processes such as
                                                                           Career & Succession planning by
                                                                                   identifying strengths and
                                                                        development needs in people who
                                                                       are ready for leadership positions or
                                                                          other critical organizational roles.

                                                                              The advanced features of the
Comparing self assessments with external perceptions from                    module ensure objectivity and
relevant stakeholders in an employee‘s working environment is a             clarity and helps ensure a high-
powerful and objective way to drive development and improve                  performance culture with well
performance. 360 Degree Feedback module creates balanced,                  planned development paths for
individual assessments of potential, strengths and needs, building          talent within your organization.
great pipelines of experts and leaders.                                    The module provides clarity and
                                                                             promotes objectivity regarding
360 Degree Feedback helps individuals become more aware of their
                                                                                 personal development and
behaviors and actions. It helps them channel their focus on building
                                                                        performance improvement. It is an
upon personal strengths and on improving areas requiring
                                                                        essential tool for the maximization
development. Feedback is tracked via multi-sourced, confidential
                                                                       of employee performance based on
assessments from all relevant sources, including supervisors, peers,
                                                                            internal and external feedback.
subordinates, partners or customers.

                                                                                                                 14 15
Benefits and features
Drives changes                                  Preserves confidentiality
360 Degree Feedback provides a fully               Delivers anonymous, honest and
rounded view of the strengths and needs            unbiased feedback supported by
of every individual in a clear,                    transparent processes.
comprehensive and confidential manner.
                                                n for excellence
Balanced and reliable information
                                                   Integrated analysis and reporting
fosters positive behavioral change and
                                                   support feedback recipients in fully
directly supports highly personalized
                                                   understanding their results and point
                                                   them to actions to improve themselves.
n configurable processes                           Detailed, easy to understand reports
   Automates processes to collect 360              help compare self-image versus the
   degree feedback, from creating                  perception of others, forming the basis
   questionnaires, selecting providers and         for tailored personal development of
   collecting feedback from internal and           identified talent.
   external stakeholders, to results analysis
                                                Provides clear reports
   and individual coaching programmes.
                                                   A comprehensive set of reports also
Empowers people
n                                                  enables effective planning and
   Supports employees in selecting                 preparation of appraisal discussions,
   appropriate participants by easily              development planning and subsequent
   selecting the feedback sources to               coaching and mentoring.
   include in 360 Degree programmes.
                                                Provides efficient collaboration
Comprehensive evaluation
n                                                  Sophisticated scheduling and
   The solution sources full internal and          collaboration tools help mentors and
   external feedback, including self               coaches assist employees in interpreting
   assessments, subordinates, team                 feedback and building actionable career
   members, peers, customers and                   development plans.
                                                Provides self service features
Reduces complexity
n                                                  Efficient administration via Self-Service
   Visual aids help feedback recipients and        features reduces administrative
   providers ensure that reliable feedback         overheads via automated, secure
   is obtained in the easiest, most efficient      workflow processes.
   way. In-context help guides users along
   and shows them their progress, from
   easily selecting appropriate feedback
   providers to entering and understanding
                                                                                                                               © TotalSoft 2011

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