florida-south by zhangyun




Small Business
Start, Grow
and Succeed
8      Getting Started In South Florida
19     Getting Approved
29     Government Contracting

                      WWW.SBA.GOV         •   YOU R SMALL B USI N ESS R ESOU RCE
                                                                                                          ENI          150 Third Street, S.W.
                                                                                                                       Winter Haven, FL 33880-2907
                                                                                              Publishers of Small Business Resource

                                                                                               Phone: 863-294-2812 • 800-274-2812
                                                                                               Fax: 863-299-3909 • www.sbaguides.com

                                                     2010-2011 SOUTH FLORIDA                   President/CEO
                                                                                               Joe Jensen                   jjensen@reni.net

      FEATURES                                                                                 English Small Business Resource Advertising
                                                                                               Nicky Harvey             nharvey@reni.net

      4            Introduction                      34     Disaster Recovery
                                                                                               Martha Theriault
                                                                                               John Beward
                   • 4 Administrator’s Letter               There are several types of
                                                            assistance available to
                   • 6 Director’s Message
                                                            qualified applicants.

      8            Getting Started                   35     Advocacy
                                                                                               SBA’s Marketing Office:
                                                                                               The Small Business Resource Guide is published
                                                            Find out about the outside         under the direction of SBA’s Office of Marketing and
                   Everything you need to know
                                                                                               Customer Service.
                   about setting up, marketing              research for the small business
                                                            owners.                            Director
                   and managing the revenue of
                                                                                               Laura Fox            laura.fox@sba.gov
                   your business.
                                                     36     Other Sources of                   Editorial Content
                                                                                               Robert Dillier    robert.dillier@sba.gov
      15           Regulations                              Chambers of Commerce can be
                                                                                               Graphic Design
                   Common requirements that                 a vital resource for the small     Shellehamer gary.shellehamer@sba.gov
                                                            business owner.
                   affect small businesses.                                                    SBA’s participation in this publication is not an
                                                                                               endorsement of the views, opinions, products or
                                                     37     Lender Listing                     services of the contractor or any advertiser or other
      19           Getting Approved                                                            participant appearing herein. All SBA programs and
                                                                                               services are extended to the public on a
                   Financing Options                                                           nondiscriminatory basis.

                   to Start or Grow Your Business.                                             Printed in the United States of America

                                                                                               While every reasonable effort has been made to
                                                                                               ensure that the information contained herein was
      29           Contracting Opportunities                                                   accurate as of the date of publication, the information
                                                                                               is subject to change without notice. Neither the
                   SBA is working to ensure small                                              contractor, the federal government, or agents thereof
                   businesses obtain fair share of                                             shall be held liable for any damages arising from the
                   government contracts and                                                    use of or reliance on the information contained in this
                   subcontracts with a number
                   of programs.
                                                      “Everything you need to know             SBA Publication # MCS-0018

                                                                                               This publication is provided under SBA Contract
                                                          about setting up, marketing          # SBAHQ05C0014.
                                                          and managing the revenue of
                                                          your business.  ”

Visit us online: www.sba.gov/fl/south
                                        Ways To Evaluate Your
                                        Strengths and Weaknesses
                                                                                 Page 9
                                                                                                       SOUTH FLORIDA Small Business Resource —           3
                                              The U.S. Small Business Administration

                                              FROM THE ADMINISTRATOR

                            ith the help of the SBA,                      In addition to the helpful information contained in

                            America’s small businesses
                            continue to grow, create
                    jobs and drive our economy
                                                                          this guide, I encourage you to be part of our growing
                                                                          online community. Not only are we redesigning our
                                                                          website (www.sba.gov) to be a more helpful and
                    forward. This booklet has                             user-friendly resource, but we also post frequent
                    everything you need to know                           updates on our Facebook (facebook.com/sbagov),
                    about the tools and resources we                      Twitter (twitter.com/sbagov) and Youtube
                    have to offer: from getting an SBA                    (youtube.com/sba) sites. Through these social media
                    loan, to securing a federal                           tools, we want to be more directly engaged in a
contract, to using our extensive network of 14,000                        strong, ongoing dialogue with each of you.
SBA-affiliated counselors. We call this the SBA’s
“three Cs” of capital, contracts and counseling.                          With your help, we can make sure the SBA is
                                                                          meeting its mission and we can make sure that small
This past year, we’ve been very busy in all of these                      business will continue to grow and lead America to
areas. Through the Recovery Act, we helped put                            economic recovery, as they’ve done throughout our
nearly $30 billion in lending support in the hands of                     nation’s history.
about 70,000 small business owners. The Recovery
Act has also driven more than $9 billion in federal                       If you have any questions that aren’t answered in this
contracts to small businesses. And our counselors                         guide, please go to our website or call or walk in to
continue to serve well over a million clients each year                   your local district office. We stand ready to help you
– from entrepreneurs who are writing their first                          in whatever way we can.
business plan to mature small businesses that are
reinventing themselves in a tough economy.                                Warm regards,

And this work is crucial, because we know that about
two of every three jobs created in America each year                      Karen G. Mills
come from small businesses, and more than half of                         Administrator
working Americans either own or work for a small                          Small Business Administration

   About the SBA
   Your Small Business Resource
   Every day, the U.S. Small Business Administration and its nationwide      • Growing a Business
   network of partners help millions of potential and current small          • Opportunities in Contracting
   business owners start, grow and succeed.                                  • Recovering From Disaster
                                                                             • A Voice for Small Business in Government
   Resources and programs targeting small businesses provide an
   advantage necessary to help small businesses effectively compete in    Visit SBA online at www.sba.gov for 24/7 access to small business
   the marketplace and strengthen the overall U.S. economy.               news, information and training for entrepreneurs.

   SBA offers help in the following areas:                                All SBA programs and services are provided on a nondiscriminatory
     • Starting a Business                                                basis.
     • Financing a Business

4 — Small Business Resource   SOUTH FLORIDA                                                                         Visit us online: www.sba.gov/fl/south
                                                                    Message From The District Director

SBA Staff Listing
                                                                                             We Are Here
Telephone Numbers:
                                                                                             To Help You
Main Reception Desk: 305-536-5521, Ext. 102 or 0
Toll Free: 800-733-2894, Ext. 1
                                                                             ou are now reading the one                    As your business grows, I hope you will

                                                                    Y        publication I am certain will have a    use the many no-cost, high-quality programs
Fax Numbers:
Main: 305-536-5058                                                           tremendous impact on the success of     and services SBA offers to small business
Lender Relations: 305-536-5579                                               your entrepreneurial experience.        owners. Our resource partners, SCORE--
Executive Direction: 305-536-7566                                            Thank you for this opportunity to       Counselors to America’s Small Business, the
                                                                  introduce you to the U.S. Small Business           Florida Small Business Development Center
NAME                          EXT.   DEPT.                        Administration’s financial, procurement and        Network (FSBDCN), and the Women’s
Campbell, Jeffery             156    8(a) Business Dev. Spec.     technical assistance programs and services in      Business Centers, counseled and trained
Carrion, Gwendolyn            130    8(a) Business Dev. Spec.     South Florida.                                     thousands of people last year. Our programs
Colón, Gilbert                147    Deputy District Director           SBA has one goal: to help entrepreneurs      have proven value. I hope you will include SBA
Dunn, John                    140    Assistant District Director/ start and expand successful businesses. The        in your plans for success.
                                     Lender Relations             SBA is a federal agency chartered by the U.S.            Contact us today and find out how we
Estevez, Manuel               110    Program Support Asst./       Congress to preserve and stimulate free            can assist you. Additionally, the SBA's Website,
                                     Lender Relations             enterprise in order to maintain and strengthen     www.sba.gov is a great source for valuable
Gonzalez, Miguel              141    Asst. District Director/     the national economy. Our objective is clear       online resources as well as for more
                                     Customer Service             and we take our responsibilities very seriously.   information about who we are and what we
Harris, Althea                152    Assistant District Director/ Please take the time to acquaint yourself with     do. Keep a copy of the 2011 South Florida
                                     M&O Area 1                   SBA’s services and use them to ensure your         Small Business Resource Guide handy and
Horner, Eve                   139    8(a) Business Dev. Spec.     success in business.                               share the information with other
Johnson, Ralph                132    Program Support Asst./             The South Florida Small Business             entrepreneurs. I wish you success.
                                     Admin. Services              Resource Guide provides practical information
Liu, Carlos                   119    8(a) Business Dev. Spec.     and lists resources that will help you start and   Sincerely,
Long, Charles                 142    Lender Relations Spec.       build your business. Through our resource
Marrero, Francisco (Pancho)   118    District Director
                                                                  partners, SBA can help you develop a viable
Negroni, Jose                 154    Lender Relations Spec.
                                                                  business plan, obtain financing on competitive
Perez-Velazquez, Maritza      102    Program Support Assist./
                                                                  terms, or develop a marketing strategy for your    Francisco “Pancho” A. Marrero
                                     Customer Service
Rackear, Nancy                104    Public Information Officer
                                                                  product or service in the national and
                                                                                                                     District Director of
Rubio, Ilene                  137    Assistant District Director/ international market place.                        SBA's South Florida District Office
                                     8(a) Business Dev.
Suarez, Aimee                 131    8(a) Business Dev. Spec.
Velasco, Frank                122    8(a) Business Dev. Spec.

Ft. Pierce AWS Site (Area 2)
Gallman, Tom     772-466-1944        Assistant District Director/
                                     M&O Area 2
LoPresti, Vincent 772-466-3176       Area Manager                   South Florida District Counties
Tampa AWS Site (Area 3)
Chavarria, Robert 813-228-2103       Assistant District Director/
                                                                    Brevard                     Manatee
                                     M&O Area 3                     Broward                     Martin
Hein, Jonel         813-228-2103     Asst. District Director/       Charlotte                   Miami-Dade
                                     Admin. Services
                                                                    Collier                     Monroe
Co-Located SBA Employees
Barbeite, Javier         112         Field Information
                                                                    DeSoto                      Okeechobee
                                     Tech. Specialist               Glades                      Osceola
Braverman, Richard            136    District Attorney              Hardee                      Palm Beach
Cook, Linda                   124    Team Leader,
                                     Litigation Unit
                                                                    Hendry                      Pasco
Giddens, Traci                115    Program Analyst, OSBDC         Highlands                   Pinellas
Goldman, Audrey               114    Attorney, Litigation Unit      Hillsborough                Polk
Marshall, Loretta             144    Paralegal, Litigation Unit
Nirk, Scott                   158    Procurement Center Rep.        Indian River                St. Lucie
Rosenfeld, Susan              111    District Counsel               Lee                         Sarasota

6 — Small Business Resource     SOUTH FLORIDA                                                                                          Visit us online: www.sba.gov/fl/south
                                                                                            The SBA helps business

   Doing Business in South Florida
                                                                                            owners grow and expand
                                                                                            their businesses every day.

                                                                                          Women's Business Centers (WBC). They
                                                                                          also conduct high-quality training events
                                                                                          throughout the district; some require a
                                                                                          nominal registration fee.

                                                                                          Assistance to businesses owned and
                                                                                          controlled by socially and economically
                                                                                          disadvantaged individuals is available
                                                                                          through the Business Development

                                                                                          A Women's Business Ownership
                                                                                          Representative is available to assist
                                                                                          women business owners. Please contact
                                                                                          Althea Harris at 305-536-5521 ext. 152 or
                                                                                          e-mail: althea.harris@sba.gov.

                                                                                          Special loan programs are available for
                                                                                          businesses involved in international

                                                                                          A Veterans Affairs Officer is available to
                                                                                          assist veterans. Please contact Robert
THE SOUTH FLORIDA DISTRICT OFFICE            financing, please contact John Dunn at
                                                                                          Chavarria at 813-228-2100 or e-mail:
The South Florida District Office is         305-536-5521 ext. 140 or e-mail:
responsible for the delivery of SBA's        john.dunn@sba.gov.
many programs and services. The District
Director is Francisco “Pancho” A.            SERVICES AVAILABLE
Marrero. The District Office is located at   Financial assistance for new and existing
100 S. Biscayne Boulevard, 7th Floor,        businesses is available through
Miami, FL. Office hours are from 8:00        guaranteed loans made by area bank and
AM until 4:30 PM, Monday through             non-bank lenders.
Friday, except Federal Holidays.
                                             Free counseling, advice and information
CONTACTING THE SOUTH FLORIDA                 on starting, better operating or expanding
DISTRICT OFFICE                              a small business is available through
                                             SCORE-- Counselors to America’s Small
For program and service information,
                                             Business, Florida Small Business
please contact the Information Desk at
                                             Development Centers (SBDC) and
305-536-5521 ext. 102. For information on

We Welcome Your                               2 Alternate Work Sites:                      Service Area 1 / Miami
Questions                                                                                  Counties served: Broward, Collier,
                                               U.S. Small Business Administration          Hendry, Lee, Miami-Dade and Monroe.
For extra copies of this publication or        7402 N. 56 Street
questions please contact:                      Building 400, Suite 475                     Service Area 2 / Ft. Pierce AWS
                                               Tampa, FL 33617                             Counties served: Brevard, Glades,
South Florida District Office
100 S. Biscayne Boulevard, 7th Floor                                                       Highlands, Indian River, Martin,
                                               Tel.: 813-228-2100 Fax: 813-228-2114
Miami, FL 33131-2011                                                                       Okeechobee, Osceola, Palm Beach and
                                                                                           St. Lucie.
Tel.: 305-536-5521 Fax: 305-536-5058          U.S. Small Business Administration
                                              505 South 2nd Street,                        Service Area 3 / Tampa AWS
Website: www.sba.gov/fl/south                 Suite 225                                    Counties served: Charlotte, Desota,
                                              Fort Pierce, FL 34950                        Hardee, Hillsborough, Manatee, Pasco,
                                                                                           Pinellas, Polk and Sarasota.
                                              Tel.: 772-466-1944 Fax: 772-466-6580

Visit us online: www.sba.gov/fl/south                                                          SOUTH FLORIDA SMALL BUSINESS RESOURCE —   7

                                  GETTING STARTED
                         The SBA Can Help You Start And Expand Your Business
                                                                                               Businesses, approximately 900 Small
                                                                                               Business Development Centers,
                                                                                               approximately 110 Women’s Business
                                                                                               Centers and 16 Veterans Business
                                                                                               Outreach Centers located across the
                                                                                               country. More information about
                                                                                               SCORE, SBDCs, WBCs and VBOCs is
                                                                                               detailed at: www.sba.gov/services.
                                                                                                  These professionals can also help with
                                                                                               writing a formal business plan, locating
                                                                                               sources of financial assistance, managing
                                                                                               and expanding your business, finding
                                                                                               opportunities to sell your goods or
                                                                                               services to the government, and
                                                                                               recovering from disaster.

                                                                                               sba’s resource partners
            very day, the U.S. Small            Key Features of the SBTN:                         SCORE is a national network of more

E           Business Administration and         • Training is available anytime and            than 12,000 entrepreneurs, business
                                                  anywhere—all you need is a computer          leaders and executives who volunteer as
            its nationwide network of
                                                  with Internet access.                        mentors to America’s small business.
            resource partners help
                                                • More than 23 free online courses and         SCORE helps entrepreneurs start
            millions of potential and             workshops available                          businesses, grow companies and create
current small business owners start,            • Online, interactive assessment tools are     jobs in local communities.
grow and succeed.                                 featured and used to direct clients to          SCORE matches you with a mentor
   Whether your target market is global           appropriate training.                        whose personality and skills are a good
or just your neighborhood, the SBA and           Course topics include a financial             fit for your business needs. Whether you
its resource partners can help at every       primer keyed around SBA’s loan-                  are a start-up business or growing
stage of turning your entrepreneurial         guaranty programs, a course on                   company, you can meet with a mentor
dream into a thriving business.               exporting, and courses for veterans and          for free and confidential advice.
   If you’re just starting, the SBA and its   women’s contracting as well as an online            SCORE mentors are part of your local
resources can help you with loans and         library of business publications and             community. The volunteer experts
business management skills. If you’re         articles.                                        understand local business licensing
already in business, you can use the             Find the SBTN at: www.sba.gov/training.       rules, economic conditions and lending
SBA’s resources to help manage and                                                             standards. You will find a SCORE office
expand your business, obtain                  Where To Go To Get Started                       in your community and often a location
government contracts, recover from               Our resources include the SBA’s               at your local Chamber of Commerce,
disaster, find foreign markets, and make      district offices serving every state and         bank or SBA office.’
your voice heard in the federal               territory, nearly 400 chapters of SCORE             SCORE mentoring is available at 364
government.                                   – Counselors to America’s Small                  offices nationwide. SCORE offers local
   You can access SBA help online 24                                                           small business workshops at modest fees
hours a day at www.sba.gov or visit one
                                                                                           • You get to be your own boss.
of our local offices for assistance.

SBA’s Online Training
                                                 ON THE UPSIDE                             • Hard work and long hours directly benefit you, rather
                                                                                             than increasing profits for someone else.
   SBA’s Small Business Training                 It’s true, there are a lot of             • A new venture is exciting.
Network is an Internet-based training            reasons not to start your own
site. It provides small businesses with          business. But for the right               • Earnings and growth potential are unlimited.
free online courses, workshops, learning         person, the advantages of
tools and business-readiness                     business owner-ship far                   • Running a business will provide endless
                                                                                             variety, challenge and opportunities to learn.
assessments.                                     outweigh the risks.

8 — Small Business Resource   SOUTH FLORIDA                                                                           Visit us online: www.sba.gov/fl/south
                                           on popular topics such as increasing        Area 2 – SCORE Chapters
   EVALUATE                                sales, managing cash flow and
                                           marketing your business.
                                                                                          Brevard, Glades, Highlands, Indian River,
                                                                                          Martin, Okeechobee, Osceola, Palm Beach,
                                                                                          St. Lucie
                                             SCORE has helped more than 8.5
   Start by evaluating your                million entrepreneurs nationwide. You       South Palm Beach County SCORE #412
                                           can count on SCORE as a trusted                7999 N. Federal Hwy., Ste. 201
   strengths and weaknesses                resource to offer in-depth mentoring,
                                           sound advice and guidance to tools and
                                                                                          Boca Raton, FL 33487
                                                                                          561-981-5180 • 561-981-5391 Fax
                                           resources that can help you succeed as a       info@scoresouthflorida.org
                                           business owner.                                www.scoresouthflorida.org
                                             For 24/7 access to advice and online
                                           webinars on topics such as starting,        Palm Beach SCORE #224
                                                                                          500 Australian Ave. S., Ste. 115
   1. Are you a self-starter?              growing, marketing and e-commerce for          West Palm Beach, FL 33401
      It will be up to you – not           small business, visit SCORE online.            561-833-1672 • 561-833-1470 Fax
      someone else telling you – to        With expertise in more than 600 skill          wpbscore@us-it.net
                                           areas, you can find a SCORE mentor             www.wpbscore.org
      develop projects, organize your      online at www.score.org or at one of           Counties served: Palm Beach
      time and follow through on           SCORE’s offices. Call 1-800-634-0245
      details.                             for the office nearest you.                 Treasure Coast SCORE #308
                                                                                          3220 U.S. Hwy. 1, Ste. 2
                                           Area 1 – SCORE Chapters                        Ft. Pierce, FL 34952
   2. How well do you get along               Broward, Collier, Hendry, Lee,
                                                                                          772-489-0548 • 772-489-9548 Fax
      with different personalities?                                                       score308@bellsouth.net
      Business owners need to develop
                                           Miami-Dade/Monroe SCORE #29
      working relationships with a            175 S.W. 7th St., Ste. 1921
                                                                                       Space Coast SCORE #400
      variety of people including                                                         Ralph Perers, Chairperson
                                              Miami, FL 33130
                                                                                          Melbourne Professional Complex
      customers, vendors, staff,              786-425-9119
                                                                                          1600 Sarno Rd., Ste. 205
      bankers, lawyers, accountants and       www.scoremiami.org
                                                                                          Melbourne, FL 32935
      consultants. Can you deal with a                                                    321-254-2288 • 321-254-2288 Fax
                                              Counties served: Miami-Dade & Monroe
      demanding client, an unreliable                                                     www.spacecoastscore.org
      vendor or a cranky staff person?     Broward County SCORE #17
                                              299 E. Broward Blvd., Rm. 123
                                              Ft. Lauderdale, FL 33301
                                                                                       Area 3 – SCORE Chapters
                                                                                          Charlotte, DeSoto, Hardee, Hillsborough,
   3. How good are you at making              954-356-7263 • 954-356-7145 Fax
                                                                                          Manatee, Pasco, Pinellas, Polk, Sarasota
      decisions?                              www.score17.org
      Small business owners are               Counties served: Broward
                                                                                       Pinellas/Suncoast SCORE #115
                                                                                          Airport Business Center #311
      required to make decisions                                                          4707 140th Ave. N.
                                           South Broward/North Miami
      constantly, often quickly, under     SCORE #235                                     Clearwater, FL 33762
      pressure.                                                                           727-532-6800 • 727-532-6800 Fax
                                              3475 Sheridan St., Ste. 203
                                              Hollywood, FL 33021
                                              954-966-8415 • 954-966-2313 Fax
   4. Do you have the physical and            info@scorehollywoodfl.org
      emotional stamina to run a              www.scorehollywoodfl.org
                                                                                       Manasota SCORE #116
                                                                                          2801 Fruitville Rd., #280
      business?                               Counties served: South Broward & North
                                                                                          Sarasota, FL 34237
      Business ownership can be                                                           941-955-1029 • 941-955-5581 Fax
      challenging, fun and exciting. But   Naples/Collier SCORE #573                      info@score-suncoast.org
      it’s also a lot of hard work. Can       Fifth Third Bank Bldg
                                              900 Goodlette Rd. N.
      you face 12-hour workdays six or        Naples, FL 34102
                                                                                       Central Florida SCORE #122
      seven days a week?                                                                  5410 S. Florida Ave., #3
                                              239-430-0081 • 239-430-0082 Fax
                                                                                          Lakeland, FL 33813
   5. How well do you plan and                Counities served: Collier & Monroe
      organize?                                                                           www.centralfloridascore.org
      Research indicates many              Southwest Florida SCORE Chapter #219
                                              Social Security Bldg.
                                                                                       Hillsborough SCORE #203
      business failures could have been       3650 Colonial Blvd., Ste. 231
                                                                                          Corp. Square, Bldg. 400, #425
      avoided through better planning.                                                    7402 N. 56th St.
                                              Fort Myers, FL 33966
                                                                                          Tampa, FL 33617
      Good organization – of financials,      239-489-2935 • 239-489-1170 Fax
                                                                                          813-988-1435 • 813-914-4027 Fax
      inventory, schedules, production        www.score219.org
      – can help avoid pitfalls.                                                          www.tampascore.org
                                              Counties served: Lee

Visit us online: www.sba.gov/fl/south                                                     SOUTH FLORIDA SMALL BUSINESS RESOURCE —     9
                                                                                                        For ALL Your Franchising
                                                                                                        Go To:
                                                                                                businesses in turn advance local and
                                                                                                regional economic development through
                                                                                                the generation of business revenues, job
                                                                                                creation and job retention. In fiscal 2010,
                                                                                                SBDC business advisors helped more
Charlotte/Desoto SCORE #318                    those receiving 5 hours or more of               than 12,500 entrepreneurs start new
    1777 Tamiami Tr., Ste. 411                 counseling, reported an increase in sales        businesses or approximately 34 new
    Port Charlotte, FL 33948                   and 32 percent of long term clients              businesses starts per day.
                                               reported an increase in profit margins.             The SBDC network provided
    info@charlottedesotoscore.org                                                               counseling services to approximately
    www.charlottedesotoscore.org                  SBDC counseling generally consists of
                                               assistance with business plans, access to        106,000 nascent entrepreneurs,
    Counties Served: Charlotte & Desoto
                                               capital, franchising, manufacturing,             approximately 123,000 existing
Pasco/Hernando County SCORE #439               international trade, high-tech endeavors,        businesses and training services to
    6014 U.S. Hwy. 19, #302                    contracting, energy efficiency,                  approximately 360,000 clients in fiscal
    New Port Richey, FL 34652
                                               marketing, and other subjects. SBDC              2010.
    727-842-4638 • 727-842-4766 Fax
                                               training is geared toward the needs of              In fiscal 2009, SBDC clients acquired
                                               the local business community, focusing           loans, venture capital and the infusion of
    www.score439.org                                                                            equity totaling $3.5 billion, an amount
    Counties served: Hernando & Pasco          on the fundamentals required to start,
                                                                                                on par with the $3.6 billion SBDC clients
                                               purchase, operate and grow a small
                                                                                                obtained in fiscal 2008. While SBDC
small business                                 business.
                                                  Particular emphasis in the SBDC
                                                                                                clients accounted for approximately 5
Development centers                            program includes green business
                                                                                                percent of the SBA's 7(a) and 504 loan
                                                                                                approvals, more than 80 percent of
   The Small Business Development              technology, disaster recovery and
                                                                                                SBDC clients were able to acquire
Center Program has been vital to SBA’s         preparedness, importing and exporting,
                                                                                                capital from banks and conventional
entrepreneurial outreach for more than         electronic commerce, technology transfer
                                                                                                lenders as well as angel investors and
25 years. It has become one of the             and regulatory compliance. The SBDC              venture capitalists.
largest professional small business            programs also promote green buildings               For information on the SBDC
management and technical assistance            and green job growth, provide assistance         Program, click on:
networks in the nation. With more than         to veterans and communities affected by          www.sba.gov/aboutsba/sba programs/sbdc/
900 locations across the country, SBDCs        defense cutbacks, and reach out to               index.html.
offer existing and future entrepreneurs        communities that have been negatively
free one-to-one expert business advice         affected by industry cutbacks, closures or       Area 1
and low-cost trainings. All counseling         natural disasters.                                    (Broward, Collier,Hendry, Lee, Miami-Dade,
and training sessions are conducted by            During the past quarter century,                   Monroe)
qualified small business professionals         through a unique mix of federal funding
and are offered both in person and             along with matching state and private            SBDC Miami-Dade
                                                                                                     Carlos Cardenas, Regional Director
online.                                        sector resources, the program has                     Festival Plaza, 8500 S.W. 8th St., Ste. 224
   A nationwide study of the impact of         increased its return on investment.                   Miami, FL 33144-4002
the SBDC Program (2008-2009)                   Through federal grants, the SBDCs in                  305-261-1638 • 305-264-3567 Fax
highlights the results of SBDC                 every state and territory provide the                 sbdc-miami@floridasbdc.org
assistance. The study illustrates the          foundation for the economic growth of                 www.floridasbdc.org/miami-dade
significance of the SBDC program's focus       small businesses. These small
on establishing long-term counseling
relationships with clients. Of the clients
surveyed, more than 80 percent reported                                                     • Faster, better search capabilities
that the information they received from
their SBDC counselor was valuable.
                                                 SBA’S WEBSITE                              • Information tailored to your needs
Similarly, more than 50 percent reported                                                    • News about SBA programs & services
                                                 Watch for the SBA’s Improved
that SBDC assistance was useful with             Website Soon, Featuring:
the decision to start a business. More                                                      Some pages may change URLs on the upgraded site. Please
than 40 percent of long-term clients,                                                       consult www.sba.gov or your local SBA district office for

10 — Small Business Resource   SOUTH FLORIDA                                                                            Visit us online: www.sba.gov/fl/south
SBDC Broward County                                                                               SBDC at USF - St. Petersburg
     Rafael Cruz, Regional Director
     Reubin O'D. Askew Tower, Rm. 525
     111 E. Las Olas Blvd.
                                                        WEBSITE                                      Wayne Brass, Certified Business Analyst
                                                                                                     College of Business
                                                                                                     140 7th Ave. S., DAV 108D
     Ft. Lauderdale, FL 33301-2206                       Business plan help                          St. Petersburg, FL 33701-5016
     954-762-5235                                                                                    727-873-4753
     sbdc-broward@floridasbdc.org                   Find your nearest SCORE chapter at:              rwbrass@usf.edu
     www.floridasbdc.org/broward                    www.score.org.                                   www.SBDCtampabay.com
                                                    For business plan help at the SCORE
SBDC Key West                                       Website, click on “Business Tools”            SBDC at Central Florida Development
     Greg Baumann, Certified Business Analyst                                                     Council (Polk County)
     Florida Keys Community College                 from the left-hand menu, then click              Doretha Brooks, Director
     5901 College Rd., Ste. C-226                   on “Template Gallery.”                           PSC/USF Polytechnic
     Key West, FL 33040-4315                                                                         3433 Winter Lake Rd., Modular-LMC
     305-809-3156 • 305-393-1713 Fax                You can find the nearest VBOC at:                Lakeland, FL 33803-9807
     greg.baumann@floridasbdc.org                   www.sba.gov/vets.                                863-667-7913 • 863-667-7911 Fax
     www.floridasbdc.org/key-west                                                                    info@polksbdc.org
SBDC at Florida Gulf Coast University               To find WBCs, click on:
     Dan Regelski, Regional Director                www.sba.gov/services/ and choose              SBDC at State College of Florida
     FGCU, CLI, Lutgert COB, Unit 2320              “Women’s Business Centers” from the           Manatee - Sarasota
     10501 FGCU Blvd. S.                            “Counseling and Assistance” heading              Carolyn Griffin, Assistant Director
     Fort Myers, FL 33965-6565                                                                       Business Resource Center
     239-745-3700 • 239-745-3710 Fax
                                                    at the bottom.                                   8000 Tamiami Tr. S.
     avholmes@fgcu.edu                                                                               Venice, FL 34293-5113
     http://cli.fgcu.edu/sbdc                       You can also find business-plan help             941-408-1412 • 941-497-6433 Fax
                                                    on the SBA’s Web site at:                        baxterl@scf.edu
SBDC at Florida Gulf Coast University               http://www.sba.gov/smallbusiness                 www.scf.edu/sdbc
     Julio Estremera, Certified Business Analyst    planner/ then choose “Writing a
     Career Service Center of Collier County                                                      SBDC at State College of Florida
     750 S. 5th St., Ste. 710                       Business Plan” from the “Plan Your            Manatee - Sarasota
     Immokalee, FL 34142-4301                       Business” menu along the bottom.                 Arthur Mahoney, Certified Business Analyst
     239-658-3327 • 239-658-3355 Fax                                                                 Lakewood Ranch
     jestreme@fgcu.edu                             SBDC at the University of South Florida           7131 Professional Pkwy. E.
     http://cli.fgcu.edu/sbdc                                                                        Sarasota, FL 34240-8453
                                                      David Noel, Certified Business Analyst
                                                                                                     941-363-7219 • 941-373-7795 Fax
                                                      South Florida Community College
SBDC at Florida Gulf Coast University                 600 W. College Dr., Bldg. T
     Robert Smoot, Certified Business Analyst                                                        www.scf.edu/sbdc
                                                      Avon Park, FL 33825-9356
     1020 Cultural Park Blvd., Unit 3
                                                      863-784-7378 • 863-784-7355 Fax
     Cape Coral, FL 33990-1229
                                                                                                  SBDC at Florida Gulf Coast University
     239-573-2737 • 239-573-2797 Fax                                                                 Peter Keating, Certified Business Analyst
     bsmoot@fgcu.edu                                                                                 Charlotte County Chamber of Commerce
     http://cli.fgcu.edu/sbdc                      SBDC at Indiana River State College               2702 Tamiami Tr.
                                                                                                     Port Charlotte, FL 33952-5129
Area 2                                                Donna Rivett, Regional Director
                                                                                                     941-627-2222 • 941-639-6330 Fax
     (Brevard, Glades, Highlands, Indian River,       3209 Virginia Ave., Bldg. E, Rm. 123
     Martin, Okeechobee, Osceola, Palm Beach,         Ft. Pierce, FL 34981-5596
     St. Lucie)                                       772-462-7296 or 888-283-1177
                                                      772-462-7843 Fax
                                                                                                  SBDC at the University of South Florida
SBDC at Palm Beach State College                                                                     Learline Shortyi, Certified Business Analyst
     Ted Kramer, Regional Director                    www.sbdc-irsc.com
                                                                                                     7402 N. 56th St., Ste. 425, Bldg. 400
     3000 Saint Lucie Ave, Ste. AD 408                                                               Temple Terrace, FL 33617-7743
     Boca Raton, FL 33431                          SBDC at Indian River State College
                                                                                                     813-914-4028 • 813-914-4027 Fax
     561-862-4726 • 561-862-4727 Fax                  Jack Burns, Certified Business Analyst
     sbdc@palmbeachstate.edu                          IRSC Business Incubator
     www.palmbeachstate.edu/sbdc.xml                  924 S.E. Central Pkwy.
                                                      Stuart, FL 34994-3997
                                                                                                  State Director's Office
SBDC at the University of Central Florida             772-419-5694 • 772-283-1981 Fax
                                                                                                     Jerry Cartwright, State Director
     Gene Romagna, Area Manager                       sbdc-irsc@floridasbdc.org
                                                                                                     11000 University Pkwy., Bldg. 38
     Lake Sumter Community College                    www.sbdc-irsc.com
                                                                                                     Pensacola, FL 32514-5750
     1250 N. Hancock Rd., Rm. 106, Bldg. 1
                                                                                                     850-473-7800 or Suncom 680-7800
     Clermont, FL 34711-5931                       Area 3
                                                                                                     850-473-7813 Fax
     352-536-2224                                     (Charlotte, DeSoto, Hardee, Hillsborough,
     gromagna@bus.ucf.edu                             Manatee, Pasco, Pinellas, Polk, Sarasota)
                                                   SBDC at the University of South Florida
SBDC at Brevard Community College
     Victoria Peake, Director
                                                      Eileen Rodriguez, Regional Director
                                                      1101 Channelside Dr., Ste. 210
                                                                                                  Women’s business centers
     3865 N. Wickham Rd., Rm. 122, Bldg. 10           Tampa, FL 33602-3613                          The SBA’s Women Business Center
     Melbourne, FL 32935-2310                         813-905-5800 • 813-905-5801 Fax             Program is a network of approximately
     321-433-5570 • 321-433-5708 Fax                  sbdc@coba.usf.edu                           110 community-based centers which
     pfrimmers@brevardcc.edu                          www.SBDCtampabay.com                        provide business training, counseling,

Visit us online: www.sba.gov/fl/south                                                                SOUTH FLORIDA SMALL BUSINESS RESOURCE —     11
mentoring and other assistance geared                                                           • How good are you at making
toward women, particularly those who                                                              decisions? Small business owners are
are socially and economically                                                                     required to make decisions constantly -
disadvantaged. WBCs are located in                                                                often quickly, independently, and
                                                                                                  under pressure.
nearly every state and U.S. territory and
                                                                                                • Do you have the physical and
are partially funded through a                                                                    emotional stamina to run a business?
cooperative agreement with the SBA.                                                               Business ownership can be exciting,
   To meet the needs of women                                                                     but it's also a lot of work. Can you face
entrepreneurs, the WBCs offer services                                                            six or seven 12–hour workdays every
at convenient times and locations,                                                                week?
including weekends. Some offer child                                                            • How well do you plan and organize?
care during training and many provide                                                             Research indicates that poor planning
assistance and materials in different                                                             is responsible for most business
languages, depending on the needs of                                                              failures. Good organization — of
                                                                                                  financials, inventory, schedules, and
the individual communities they serve.
                                                                                                  production — can help you avoid many
In fiscal 2009, the WBC Program                                                                   pitfalls.
counseled and trained more than                                                                 • Is your drive strong enough? Running
155,000 clients,creating local economic                                                           a business can wear you down
growth and vitality.                                                                              emotionally. Some business owners
   WBC training courses are often free or                                                         burn out quickly from having to carry
are offered at a small fee with                                                                   all the responsibility for the success of
scholarships often available to those who                                                         their business on their own shoulders.
need them. A number of WBCs also                are You riGHt For small                           Strong motivation will help you
                                                                                                  survive slowdowns and periods of
provide courses and counseling via the          business oWnersHip?                               burnout.
Internet, mobile classrooms and satellite          Most new business owners who                 • How will the business affect your
locations.                                      succeed have planned for every phase of           family? The first few years of business
   To find the nearest SBA WBC or to            their success. Thomas Edison, the great           start-up can be hard on family life. It's
learn more about SBA programs and                                                                 important for family members to know
                                                American inventor, once said, “Genius is
services, visit the SBA’s Web site                                                                what to expect and for you to be able to
                                                1 percent inspiration and 99 percent              trust that they will support you during
                                                perspiration.” That same philosophy also          this time. There also may be financial
                                                applies to starting a business.                   difficulties until the business becomes
Florida Women’s Business Center                    First, you’ll need to generate a little        profitable, which could take months or
    Jennifer Kovach, Director                   bit of perspiration deciding whether              years. You may have to adjust to a
    401 W. Atlantic Ave., Ste. 09               you’re the right type of person to start          lower standard of living or put family
                                                                                                  assets at risk.
    Delray Beach, FL 33444                      your own business.
    866-353-3790 ext. 113 Toll Free                                                             Once you’ve answered those questions,
    561-265-0806 Fax                                                                          you should consider what type of
    jennifer@flwbc.org                          is entrepreneursHip For                       business you want to start. Businesses
    Serving 18 Counties: Broward, Charlotte,    You?                                          can include franchises, at-home
                                                                                              businesses, Web-based businesses or
    Collier, Desoto, Glades, Hardee, Hendry,      In business, there are no guarantees.
                                                                                              brick-and-mortar stores.
    Highlands, Hillsborough, Lee, Manatee,      There is simply no way to eliminate all
    Martin, Miami-Dade, Monroe, Okeechobee,     the risks associated with starting a
    Palm Beach, Pinellas, and Sarasota.         small business - but you can improve          FrancHisinG
                                                your chances of success with good                There are more than 3,000 business
Satellite Office: Broward County
    330 N. Federal Hwy.                         planning, preparation, and insight. Start     franchises. The challenge is to decide on
    Hollywood, FL 33020                         by evaluating your strengths and              one that both interests you and is a good
    954-923-4000                                weaknesses as a potential owner and           investment. Many franchising experts
                                                manager of a small business. Carefully        suggest that you comparison shop by
Satellite Office: Lee County                    consider each of the following questions:     looking at multiple franchise
    3903 Dr. Martin Luther King Jr. Blvd.         • Are you a self-starter? It will be        opportunities before deciding on the one
    Fort Myers, FL 33916                            entirely up to you to develop projects,   that's right for you.
    239-321-7086                                    organize your time, and follow through       Some of the things you should look at
                                                    on details.                               when evaluating a franchise:
Women’s Business Center at Florida Tech           • How well do you get along with            profitability, effective financial
    Donn E. Miller-Kermani, Director                different personalities? Business own-    management and other controls, a good
    150 W. University Blvd.                         ers need to develop working
    Melbournc, FL 32901                                                                       image, integrity and commitment, and a
                                                    relationships with a variety of people
    321-674-7006 • 321-674-7008 Fax                 including customers, vendors, staff,
                                                                                              successful industry.
    dkermani@fit.edu                                bankers, and professionals such as           In the simplest form of franchising,
    wbc.fit.edu                                     lawyers, accountants, or consultants.     while you own the business, its
                                                    Can you deal with a demanding client,     operation is governed by the terms of the
                                                    an unreliable vendor, or a cranky         franchise agreement. For many, this is
                                                    receptionist if your business interests   the chief benefit for franchising. You are
                                                    demand it?                                able to capitalize on a business format,

12 — Small Business Resource   SOUTH FLORIDA                                                                   Visit us online: www.sba.gov/fl/south
trade name, trademark and/or support            • Can I identify and describe the            good advice. The SBA and its resource
system provided by the franchisor. But            business I want to establish?              partners, including Small Business
                                                • Can I identify my business product or
you operate as an independent                     service?                                   Development Centers, Veterans
contractor with the ability to make a           • Is there a demand for that product or      Business Outreach Centers, SCORE and
profit or sustain a loss commensurate             service?                                   Women’s Business Centers, have the
with your ownership.                            • Can I successfully run the business        expertise to help you craft a winning
   If you are concerned about starting an         from home?
                                                                                             business plan.
independent business venture, then                                                             In general, a good business plan
franchising may be an option for you.
                                              Legal Requirements
                                                 A home-based business is subject to         contains:
Remember that hard work, dedication
                                              many of the same laws and regulations          Introduction
and sacrifice are key elements in the
                                              affecting other businesses.                     • Give a detailed description of the
success of any business venture,
                                              Some general areas include:                       business and its goals.
including a franchise.
                                                • Zoning regulations. If your business        • Discuss ownership of the business and
   For more information visit the SBA                                                           its legal structure.
                                                  operates in violation of them, you could
Web site at: http://www.sba.gov/small                                                         • List the skills and experience you
                                                  be fined or shut down.
businessplanner/start/ and click on “Buy a      • Product restrictions. Certain products        bring to the business.
Franchise” from the menu on the right             cannot be produced in the home. Most        • Discuss the advantages you and your
side or call your local SBA office.               states outlaw home production of              business have over competitors.
                                                  fireworks, drugs, poisons, explosives,
Home-baseD businesses                             sanitary or medical products and toys.
                                                                                              • Discuss the products and services your
   Going to work used to mean traveling           Some states also prohibit home-based
                                                                                                company will offer.
                                                  businesses from making food, drink or
from home to a plant, store or office.                                                        • Identify customer demand for your
                                                  clothing.                                     products and services.
Today, many people do some or all their
work at home.                                    Be sure to consult an attorney and           • Identify your market, its size and
   Garages, basements and attics are          your local and state departments of               locations.
being transformed into the corporate          state, labor and health to find out which       • Explain how your products and
                                              laws and regulations will affect your             services will be advertised and
headquarters of the newest                                                                      marketed.
entrepreneurs – home-based business           business. Additionally, check on
                                              registration and accounting                     • Explain your pricing strategy.
                                              requirements needed to open your home-
                                                                                             Financial Management
Getting Started                               based business. You may need a work             • Develop an expected return on
   Before diving headfirst into a home-       certificate or license from the state.            investment and monthly cash flow for
based business, you must know why you         Your business name may need to be                 the first year.
are doing it. To succeed, your business       registered with the state. A separate           • Provide projected income statements,
must be based on something greater            business telephone and bank account are           and balance sheets for a two-year
than a desire to be your own boss. You        good business practices.                          period.
                                                                                              • Discuss your break-even point.
must plan and make improvements and              Also remember, if you have employees
                                                                                              • Explain your personal balance sheet
adjustments along the road.                   you are responsible for withholding               and method of compensation.
   Working under the same roof where          income and social-security taxes, and for       • Discuss who will maintain your
your family lives may not prove to be as      complying with minimum wage and                   accounting records and how they will
easy as it seems. It’s important to work      employee health and safety laws.                  be kept.
in a professional environment. One               If you’re convinced that opening a           • Provide “what if” statements
suggestion is to set up a separate office     home-based business is for you, it’s time         addressing alternative approaches to
in your home to create this professional                                                        potential problems.
                                              to create your business plan. The SBA
environment.                                  and its resource partners, such as             Operations
   Ask yourself these questions – and         SCORE, SBDCs, VBOCs and WBCs can                • Explain how the business will be
remember, there are no best or right          help make the process easier.                     managed day-to-day.
reasons for starting a home-based                                                             • Discuss hiring and personnel
business. But it is important to                                                                procedures.
understand what the venture involves:         WritinG a business plan                         • Discuss insurance, lease or rent
  • Can I switch from home responsibilities      After you’ve thought about what type           agreements, and issues pertinent to
    to business work?                         of business you want, the next step is to         your business.
  • Do I have the self-discipline to                                                          • Account for the equipment necessary
    maintain schedules?                       develop a business plan. Think of the
                                                                                                to produce your goods or services.
  • Can I deal with the isolation of          business plan as a roadmap with
                                                                                              • Account for production and delivery of
    working from home?                        milestones for the business. It begins as         products and services.
  • Am I a self-starter?                      a pre-assessment tool to determine
                                              profitability and market share, then           Concluding Statement
Finding Your Niche                            expands as an in-business assessment
  Choosing a home business must be                                                             Summarize your business goals and
                                              tool to determine success, obtain              objectives and express your
approached carefully.                         financing and determine repayment              commitment to the success of your
                                              ability, among other factors.                  business. Once you have completed
Ask yourself:
  • Does my home have the space for a            Creating a comprehensive business           your business plan, review it with a
    business?                                 plan can be a long process, and you need

Visit us online: www.sba.gov/fl/south                                                             SOUTH FLORIDA Small Business Resource —   13
friend or business associate and
professional business counselor like
                                               veterans anD reservists                       Disaster Loan Program provides loans
                                                                                             up to $2 million to eligible small
SCORE or SBDC representatives, SBA             business Development                          businesses to cover operating costs that
district office business development             The SBA offers a variety of services to     cannot be met due to the loss of an
specialists or veterans business               American veterans who have made or            essential employee called to active duty
development specialists.                       are seeking to make the transition from       in the Reserves or National Guard.
   Remember, the business plan is a            service member to small business owner.       Small businesses may apply for
flexible document that should change           Each of SBA's 68 district offices has         MREIDLs of up to $2 million if they
as your business grows.                        designated a veterans business                have been financially impacted by the
                                               development officer to help veterans          loss of an essential employee. The SBA
reacHinG unDerserveD                           prepare, plan and succeed in
                                                                                             has created a special Web page
                                                                                             specifically for Reserve and Guard
auDiences                                                                                    members at: http://www.sba.gov/
Women business owners                          Veterans Business Outreach                    aboutsba/sbaprograms/reservists/index.html.
   Women entrepreneurs are changing            Centers                                         To ensure that veterans, service-
the face of America's economy. In the             Sixteen Veterans Business Outreach         disabled veterans and Reserve and
1970s, women owned less than five              Centers located in California, Florida,       National Guard member entrepreneurs
percent of the nation’s businesses.            Guam, Louisiana, Massachusetts,               receive special consideration in all its
Today, they are majority owners of about       Michigan, Missouri, New Jersey, New           entrepreneurial programs and resources,
a third of the nation’s small businesses       Mexico, New York, North Carolina,             the SBA has established an Office of
and are at least equal owners of about         North Dakota, Pennsylvania, Texas, and        Veterans Business Development. OVBD
half of all small businesses. SBA serves       Washington provide online and face to         develops and distributes informational
women entrepreneurs nationwide                 face entrepreneurial development              materials for entrepreneurship such as
through its various programs and               services for veterans and reservists such     the Veterans Business Resource Guide,
services, some of which are designed           as business training, counseling and          VETGazette, Getting Veterans Back to
especially for women.                          mentoring, pre-business plan workshops,       Work. Veterans may access these
   The SBA’s Office of Women’s Business        feasibility analysis, and referrals to        resources and other assistance from
Ownership serves as an advocate for            additional small business resources.          OVBD by visiting the Web site at:
women-owned business and oversees a               During fiscal 2009, SBA’s veterans         www.sba.gov/VETS/.
nationwide network of more than a              business ownership specialists counseled        For more information or special
hundred women’s business centers that          or trained 122,901 veteran                    assistance with government contracting,
provide business training, counseling          entrepreneurs. To learn more about the        including programs for veterans and
and mentoring geared specifically to           Veterans Business Outreach program or         service-disabled veterans, please check
women, especially those who are socially       find the nearest SBA VBOC, visit the          the Contracting Opportunities section of
and economically disadvantaged. The            SBA Web site at www.sba.gov/vets.             this publication, and the Web site above.
program is a public-private partnership           OVBO also partners with the                  SBA’s Patriot Express Initiative has
with locally-based nonprofits and each         Entrepreneurship Boot Camp for                new and enhanced programs and
tailors its services to meet the needs of      Veterans With Disabilities at Syracuse        services for veterans and members of the
its community. Women’s Business                University, University of Connecticut,        military community wanting to establish
Centers serve a wide diversity of              Florida State University, Texas A&M           or expand small businesses. See the
geographic areas, population densities,        University, UCLA and Purdue to                Financing section for more information
and economic environments, including           prepare service-disabled veterans for         on Patriot Express.
urban, suburban, and rural. Local              business ownership..
economies vary from depressed to                  SBDCs and SCORE also provide
                                               targeted management assistance to
                                                                                             native american business
thriving, and range from metropolitan
areas to entire states. Each Women’s           veterans who are current or prospective       Development
Business Center tailors its services to        small business owners. SCORE also                The SBA is also working to ensure
the needs of its individual community,         provides resources and counseling             that entrepreneurship opportunities are
but all offer a variety of innovative          services online at: www.score.org.            available for American Indians, Native
programs, often including courses in              The SBA offers special assistance for      Alaskans and Native Hawaiians seeking
different languages. They provide              small businesses owned by activated           to create, develop and expand small
training in finance, management,               Reserve and National Guard members.           businesses. These groups have full
marketing, and the Internet, as well as        Any self-employed Reserve or Guard            access to the necessary business
access to all of the SBA’s financial and       member with an existing SBA loan can          development and expansion tools
procurement assistance programs.               request from their SBA lender or SBA          available through the agency’s
   SBA also reaches out to women               district office, loan payment deferrals,      entrepreneurial development, lending
entrepreneurs through women’s                  interest rate reductions and other relief     and procurement programs. More
business ownership representatives in          after they receive their activation orders.
                                                                                             information is at: http://www.sba.gov/
every SBA district office who coordinate          Additionally, the SBA offers special
services, provide access to business           low-interest-rate financing to small
training and counseling, to credit and         businesses when an owner or essential
capital, and marketing opportunities,          employee is called to active duty. The
including federal contracts.                   Military Reservist Economic Injury

14 — Small Business Resource   SOUTH FLORIDA                                                                  Visit us online: www.sba.gov/fl/south

                              KNOWING THE RULES
                                 Paying Attention to Detail Can Save Time and Money
                                                                                           which business format is right for you,
                                                                                           you may want to discuss options with a
                                                                                           business counselor or attorney.

                                                                                           Sole Proprietorship
                                                                                             One person operating a business as an
                                                                                           individual is a sole proprietorship. It’s
                                                                                           the most common form of business
                                                                                           organization. Profits are taxed as
                                                                                           income to the owner personally. The
                                                                                           personal tax rate is usually lower than
                                                                                           the corporate tax rate. The owner has
                                                                                           complete control of the business, but
                                                                                           faces unlimited liability for its debts.
                                                                                           There is very little government
                                                                                           regulation or reporting required with
                                                                                           this business structure.
            ven if your consulting service    permits and professional licenses for

E           or hand-knit sweater business
            is based from your home, it
            will have to comply with many
            of the numerous local, state,
and federal regulations. Avoid the
temptation to ignore regulatory details.
Doing so may avert some red tape in the
                                                “Feature Topics” focuses on common
                                              business concerns. It provides context to
                                              the compliance information provided on
                                              the site and helps business owners
                                              understand in plain language the
                                                                                           General Partnership
                                                                                              A partnership exists when two or more
                                                                                           persons join together in the operation
                                                                                           and management of a business.
                                                                                           Partnerships are subject to relatively
                                                                                           little regulation and are fairly easy to
                                              regulatory requirements their businesses     establish. A formal partnership
short term, but could be an obstacle as       face. Additional topics are added on a       agreement is recommended to address
your business grows. Taking the time to       regular basis in response to the most
research the applicable regulations is as                                                  potential conflicts such as: who will be
                                              frequent searches on the site.               responsible for performing each task;
important as knowing your market. Bear
in mind that regulations vary by
                                                (NOTE: Business.gov will soon be           what, if any, consultation is needed
industry. If you're in the food-service
                                              incorporated into the SBA website.           between partners before major decisions,
business, for example, you will have to       Some Web addresses for specific pages        and what happens when a partner dies.
deal with the health department. If you       may change.)                                 Under a general partnership each
use chemical solvents, you will have                                                       partner is liable for all debts of the
environmental compliances to meet.            business orGanization                        business. Profits are taxed as income to
Carefully investigate the regulations                                                      the partners based on their ownership
                                                There are many forms of legal
that affect your industry. Being out of                                                    percentage.
                                              structure you may choose for your
compliance could leave you unprotected        business. Each legal structure offers
legally, lead to expensive penalties and      organizational options with different tax    Limited Partnership
jeopardize your business.                     and liability issues. We suggest you           Like a general partnership, a limited
                                              research each legal structure thoroughly     partnership is established by an
                                                                                           agreement between two or more persons.
business.Gov                                  and consult a tax accountant and/or
                                              attorney prior to making your decision.      However, there are two types of
   Business.gov provides a one-stop shop                                                   partners.
for federal resources from the agencies
that regulate or serve businesses.
                                              cHoosinG Your business                         • A general partner has greater control
                                                                                               in some aspects of the partnership. For
   While most businesses in the United        structure                                        example, only a general partner can
States are required to obtain a permit,          You may operate your business under           decide to dissolve the partnership.
                                                                                               General partners have no limits on the
professional license, or identification       one of many organizational structures.
                                                                                               dividends they can receive from profit
number to operate, finding the right          The most common organizational                   so they incur unlimited liability.
license can be a major challenge for          structures are sole proprietorships,           • Limited partners can only receive a
potential business owners.                    general and limited partnerships, “C”            share of profits based on the
Business.gov’s “Permit Me” feature            and “S” corporations and limited liability       proportional amount on their
                                              companies.                                       investment, and liability is similarly
provides a single source for obtaining
                                                 Each structure offers unique tax and          limited in proportion to their
information about federal and state
                                              liability benefits. If you’re uncertain          investment.

Visit us online: www.sba.gov/fl/south                                                        SOUTH FLORIDA SMALL BUSINESS RESOURCE —   15
“C” Corporation                                others who might want to use the same        frequently required by banks or
  A “C” corporation is a legal entity          name. For more information, contact the      government loan programs. It also can
created under state law by the filing of       county clerk’s office in the county where    be used to provide continuity in
articles of incorporation. A corporation is    your business is based. If you are a         operations during a period of ownership
a separate entity having its own rights,       corporation, you’ll need to check with the   transition caused by the death,
privileges and liabilities, apart from         state.                                       incapacitation or absence due to a Title
those of the individual(s) forming the                                                      10 military activation of an owner or
                                                                                            other "key" employee.
corporation. It’s the most complex form
of business organization and is
                                               business insurance                              Automobile – It is obvious that a
comprised of shareholders, directors and          Like home insurance, business             vehicle owned by your business should
officers. Since the corporation is a           insurance protects your business against     be insured for both liability and
separate legal entity in its own right it      fire, theft and other losses. Contact your   replacement purposes. What is less
can own assets, borrow money and               insurance agent or broker. It is prudent     obvious is that you may need special
perform business functions without             for any business to purchase a number        insurance (called "non-owned automobile
directly involving the owners.                 of basic types of insurance. Some types      coverage") if you use your personal
Corporations are subject to more               of coverage are required by law, other       vehicle on company business. This policy
government regulation and offer the            simply make good business sense. The         covers the business' liability for any
owners the advantage of limited liability,     types of insurance listed below are          damage which may result for such
but not total protection from lawsuits.        among the most commonly used and are         usage.
                                               merely a starting point for evaluating          Officer and Director – Under most
Subchapter “S” Corporation                     the needs of your business.                  state laws, officers and directors of a
  Subchapter “S” references a special             Liability Insurance – Businesses may      corporation may become personally
part of the Internal Revenue Code that         incur various forms of liability in          liable for their actions on behalf of the
permits a corporation to be taxed as a         conducting their normal activities. One      company. This type of policy covers this
partnership or sole proprietorship, with       of the most common types is product          liability.
profits taxed at the individual, rather        liability, which may be incurred when a         Home Office – If you are establishing
than the corporate rate. A business            customer suffers harm from using the         an office in your home, it is a good idea
must meet certain requirements for             business product. There are many other       to contact your homeowners' insurance
Subchapter “S” status. Contact the IRS         types of liability, which are frequently     company to update your policy to include
for more information.                          related to specific industries. Liability    coverage for office equipment. This
                                               law is constantly changing. An analysis      coverage is not automatically included in
LLCs and LLPs                                  of your liability insurance needs by a       a standard homeowner's policy.
   The limited liability company is a          competent professional is vital in
relatively new business form. It               determining an adequate and
combines selected corporate and                appropriate level of protection for your     emploYer iDentiFication
partnership characteristics while still
maintaining status as a legal entity
                                               business.                                    number
                                                  Property – There are many different          An EIN, also known as a federal tax
distinct from its owners. As a separate        types of property insurance and levels of
entity it can acquire assets, incur                                                         identification number, is used to identify
                                               coverage available. It is important to       a business entity. Generally all
liabilities and conduct business. It limits    determine the property you need to
liability for the owners. The limited                                                       businesses need an EIN. You may apply
                                               insure for the continuation of your          for an EIN in a variety of ways,
liability partnership is similar to the
                                               business and the level of insurance you      including online, phone, fax. Taxpayers
LLC, but it is for professional
                                               need to replace or rebuild. You must also    can obtain an EIN immediately by
                                               understand the terms of the insurance,       calling 800-829-4933, Monday through
                                               including any limitations or waivers of      Friday, from 7:30 a.m. to 5:30 p.m.
loGistics oF startinG Your                     coverage.                                    customer's local time.
business                                          Business Interruption – While                Taxpayers can fax EIN requests seven
                                               property insurance may pay enough to         days a week/24 hours a day by dialing
business licenses                              replace damaged or destroyed equipment       the fax number to one of three IRS
  There are many types of licenses, both       or buildings, how will you pay costs such    campuses that accept applications. The
state and local as well as professional.       as taxes, utilities and other continuing     instructions on the newly revised Form
Depending on what you do and where             expenses during the period between           SS-4, Application for Employer ID
you plan to operate, your business may         when the damage occurs and when the          Number, indicate which IRS Campus is
be required to have various state and/or       property is replaced? Business               assigned to their specific state. Faxed
municipal licenses, certificates or            Interruption (or "business income")          applications are processed in four days.
permits.                                       insurance can provide sufficient funds to    Detailed information and an electronic
  Licenses are typically administered by       pay your fixed expenses during a period      SS-4 can be found at the IRS Small
a variety of state and local departments.      of time when your business is not            Business/Self Employed Community
Consult your state or local government         operational.                                 Web site at: http://www.irs.gov/businesses/
for assistance.                                   "Key Man" – If you (and/or any other      small/index.html, click on New Businesses.
                                               individual) are so critical to the              EINs are also issued automatically
Fictitious business name                       operation of your business that it cannot    online. Visit the IRS Web site,
  Registering your business name, after        continue in the event of your illness or     http://www.irs.gov/businesses/small/article/0,
doing a search to make sure that it is         death, you should consider "key man"         ,id=102767,00. html for more information.
not already in use, protects you from          insurance. This type of policy is

16 — Small Business Resource   SOUTH FLORIDA                                                                  Visit us online: www.sba.gov/fl/south
FeDeral                                       irs Web proDucts For                              Testing Social Media
                                                                                                   The IRS has launched a YouTube
selF-emploYment tax                           small businesses                                  video site at YouTube - irsvideos's
   Every employee must pay Social                For the most timely and up-to-date             Channel and an iTunes podcast to help
Security and Medicare coverage. If you        tax information, consult the Small                taxpayers take full advantage of the
are self-employed, your contributions are     Business Resource Guide (SBRG),                   2009 tax provisions in the American
made through the self-employment tax.         formerly a CD-ROM, is available                   Recovery and Reinvestment Act.
   The IRS has publications, counselors       exclusively online at                             The IRS YouTube channel debuted with
and workshops available to help you sort      http://www.irs.gov/businesses/small/index.html.   seven Recovery videos in English and
it out. For more information, contact the        Designed to equip small business               American Sign Language and eight in
IRS at 800-829-1040.                          owners with the skills and knowledge              Spanish plus other languages.
                                              needed to successfully start and manage           People without an iTunes account can
sales tax exemption                           a business, The SBRG covers a wide                hear those same podcasts, in English
                                              range of tax topics Web links to business
certiFicate                                   forms, publications, other useful
                                                                                                and Spanish, on IRS.gov’s Multimedia
                                                                                                Center. People can also visit the audio
   If you plan to sell products, you will     governmental Web sites, and much                  site at iTunes to listen to IRS podcasts
need a Sales Tax Exemption Certificate.       more.                                             about ARRA tax credits.
It allows you to purchase inventory, or                                                            To get the most timely IRS news and
materials, which will become part of the      New IRS Applications Make Tax                     information about products and services
product you sell, from suppliers without
                                              Information More Accessible to                    for small businesses and the self-
paying taxes. It requires you to charge
                                              Small Businesses and the                          employed, subscribe to e-News on IRS.gov
sales tax to your customers, which you
                                                                                                at: http://www.irs.gov/businesses/small/article/
are responsible for remitting to the state.   Self-employed
                                                 Maximizing the Web’s convenience,              0,,id=154825,00.html, click “Subscribe
You will have to pay penalties if it is
                                              accuracy and speed, IRS.gov, IRS’s web            Now” at the bottom of the page and
found that you should have been taxing
your products and now owe back taxes to       site, now assists millions of individual          enter your e-mail address.
the state. For information on sales tax       taxpayers, tax professionals, and small
issues, contact your state’s government.      business owners to better understand
                                              and meet their tax responsibilities.
                                                                                                social securitY carDs
                                                                                                   All employees must have a social
FeDeral income tax                            Updated Virtual Small Business Tax
                                                                                                security card. It must be signed by its
                                                                                                owner, and you should always ask to see
   Like the state income tax, the method      Workshop                                          and personally record the social security
of paying federal income taxes depends          The IRS’s Virtual Small Business Tax            number. Failure to do so may cause your
upon your legal form of business.             Workshop (http://www.tax.gov/virtualwork          employee to lose benefits and
   Sole Proprietorship: You must file         shop) is an interactive resource to help          considerable trouble for yourself in back
IRS Federal Form Schedule C along             small business owners learn about their           tracking to uncover the error.
with your personal Federal Income Tax         federal tax rights and responsibilities.             Each payday, your employees must
return (Form 1040) and any other              This dynamic educational product,                 receive a statement from you telling
applicable forms pertaining to gains or       available online and on CD 24/7 from              them what deductions were made and
losses in your business activity.             your computer, consists of nine stand-            how many dollars were taken out for
   Partnership: You must file a Federal       alone lessons that can be selected and            each legal purpose. This can be
Partnership return (Form 1065). This is       viewed in any sequence. A bookmark                presented in a variety of ways, including
merely informational to show gross and        feature makes it possible to leave and            on the check as a detachable portion or
net earnings of profit and loss. Also, each   return to a specific point within the             in the form of an envelope with the
partner must report his share of              lesson. Users also have access to a list of       items printed and spaces for dollar
partnership earnings on his individual        useful online references that enhance             deductions to be filled in.
Form 1040 based on the information            the learning experience by allowing
from the K-1 filed with the Form 1065.        them to view references and the video
   Corporation: You must file a Federal       lessons simultaneously.                           emploYee consiDerations
Corporation Income Tax return (Form             The Virtual Small Business Tax                  Taxes
1120). You will also be required to report    Workshop is the first of a series of video           If you have any employees, including
your earnings from the corporation            products designed exclusively for small           officers of a corporation but not the sole
including salary and other income such        business taxpayers. A new companion               proprietor or partners, you must make
as dividends on your personal federal         series called, “Your Guide to an IRS              periodic payments of, and/or file
income tax return (Form 1040).                Audit” is in development with plans for a
                                                                                                quarterly reports about payroll taxes
                                              summer 2010 launch.
                                                                                                and other mandatory deductions. You
 FeDeral paYroll tax                          IRS.gov Now Features Audio and                    may contact these government agencies
                                                                                                for information, assistance and forms.
   Federal Withholding Tax: Any               Video                                             Social Security Administration
business employing a person must                IRS is augmenting its curriculum of                 800-772-1213
register with the IRS and acquire an          online learning and educational                       http://www.ssa.gov
EIN and pay federal withholding tax at        products for the small business
least quarterly. File Form SS-4 with IRS      community by developing new live
to obtain number and required tax             broadcasting, phone forums and
forms. Call 800-829-3676 or 800-829-          webinars, and offering audio and video
1040 if you have questions.                   presentations.

Visit us online: www.sba.gov/fl/south                                                              SOUTH FLORIDA SMALL BUSINESS RESOURCE —   17
Social Security’s Business Services            saFetY & HealtH                                    Trademark Information Hotline
Online                                                                                                 703-308-9000
 The Social Security Administration
now provides free electronic services            All businesses with employees are                state reGistration oF a
                                               required to comply with state and
online at:
                                               federal regulations regarding the
www.socialsecurity.gov/employer/. Once                                                            Trademarks and service marks may be
registered for Business Services Online,       protection of employees. The
                                               Occupational Safety and Health                     registered in a state.
business owners or their authorized                                                               Caution: Federally registered
representative can:                            Administration outlines specific health
  • file W-2s online; and                      and safety standards adopted by the                trademarks may conflict with and
  • verify Social Security Numbers through     U.S. Department of Labor.                          supersede state registered business and
    the Social Security Number Verification                                                       product names.
    Service, used for all employees prior to   builDinG coDes, permits
    preparing and submitting Forms W-2.
Federal Withholding                            anD zoninG                                         Patents
                                                                                                     A patent is the grant of a property
    U.S. Internal Revenue Service                 It is important to consider zoning              right to the inventor by the U.S. Patent
    800-829-1040                               regulations when choosing a site for your          and Trademark Office. It provides the
    http://www.irs.gov                         business. You may not be permitted to              owner with the right to exclude others
                                               conduct business out of your home or               from making, using, offering for sale or
Employee Insurance                             engage in industrial activity in a retail          selling the patented item in the United
  If you hire employees you may be             district. Contact the business license             States.
required to provide unemployment or            office in the city or town where the                  Additional information is provided in
workers’ compensation insurance.               business is located.                               the publications, General Information
                                                                                                  Concerning Patents and other
Workplace proGram                              bar coDinG                                         publications distributed through the
                                                                                                  U.S. Patent and Trademark Office. For
  Americans with Disabilities (ADA):              Many stores require bar coding on               more information, contact the:
For assistance with the ADA, call 800-         packaged products. Many industrial and             U.S. Patent and Trademark Office
669-3362 or visit: http://www.ada.gov.         manufacturing companies use bar coding                  800-786-9199 • http://www.uspto.gov
                                               to identify items they receive and ship.
                                               There are several companies that can
u.s. citizensHip anD                           assist businesses with bar-coding needs.
                                                                                                     Copyrights protect original works of
immiGration services                           You may want to talk with an SBDC,                 authorship including literary, dramatic,
   The Federal Immigration Reform and          SCORE or WBC counselor for more                    musical and artistic, and certain other
Control Act of 1986 requires employers         information.                                       intellectual works. Copyright does not
to verify employment eligibility of new                                                           protect facts, ideas and systems,
employees. The law obligates an                Federal Registration of Trademarks                 although it may protect the way these
employer to process Employment                 and Copyrights                                     things are expressed. For general
Eligibility Verification Form I-9. The           Trademarks or service markets are                information contact:
U.S. Citizenship and Immigration               words, phrases, symbols, designs or                U.S. Copyright Office
Services Office of Business Liaison offers     combinations thereof that identify and                  U.S. Library of Congress
a selection of information bulletins and       distinguish the source of goods.
                                                                                                       James Madison Memorial Building
live assistance through the Employer                                                                   Washington, DC 20559
                                               Trademarks may be registered at both
Hotline. For forms call 800-870-3676, for                                                              202-707-9100 - Order Line
the Employer Hotline call 800-357-2099.        the state and federal level. To register a              202-707-3000 - Information Line
                                               federal trademark, contact:                             www.copyright.gov
E-Verify: Employment Eligibility               U.S. Patent and Trademark Office:
                                                  P.O. Box 1450
Verification                                      Alexandria, VA 22313-1450
   E-Verify, operated by the Department           800-786-9199
of Homeland Security in partnership               http://www.uspto.gov/
with the Social Security Administration,
is the best--and quickest--way for
employers to determine the employment
eligibility of new hires. It is a safe,
simple, and secure Internet-based
system that electronically verifies Social
Security number and employment
eligibility information reported on Form
I-9. E-Verify is voluntary in most states
and there is no charge to use it.                                                           • Faster, better search capabilities
   If you are an employer or employee
and would like more information about           SBA’S WEBSITE                               • Information tailored to your needs
the E-Verify program, please visit:
www.dhs.gov/E-Verify or contact our             Watch for the SBA’s Improved                • News about SBA programs & services
Customer Support staff: 1-888-464-4218          Website Soon, Featuring:
Monday – Friday 8 am – 5 pm.                                                                Some pages may change URLs on the upgraded site. Please
                                                                                            consult www.sba.gov or your local SBA district office for
E-mail: e-verify@dhs.gov                                                                    assistance.

18 — Small Business Resource   SOUTH FLORIDA                                                                             Visit us online: www.sba.gov/fl/south
                                              FINANCING & SURETY BONDS

                                   GETTING APPROVED
                                        Financing Options to Start or Grow Your Business
                                                                                               SBIR Requirements:
                                                                                                  Small businesses must meet the
                                                                                               following eligibility criteria to participate
                                                                                               in the SBIR program.
                                                                                                 • Be 51 percent owned and controlled by
                                                                                                   one or more individuals who are U.S.
                                                                                                   citizens or permanent resident aliens
                                                                                                   in the U.S. or be a for-profit business
                                                                                                   concern that is at least 51 percent
                                                                                                   owned and controlled by another for-
                                                                                                   profit business concern that is at least
                                                                                                   51 percent owned and controlled by
                                                                                                   one or more individuals who are
                                                                                                   citizens of, or permanent resident
                                                                                                   aliens in, the U.S.
                                                                                                 • Be organized for profit.
                                                                                                 • Principal researcher must be employed
                                                                                                   by small business.
                                                                                                 • Company size cannot exceed 500
                                                                                                 For more information on the SBIR
                                                   needs of small businesses. Licensed and     Program visit: http://www.sba.gov/

               any entrepreneurs need
               financial resources to start        regulated by the SBA, SBICs are             aboutsba/sbaprograms/sbir/index.html.
               or expand a small business          privately owned and managed
               themselves and must                 investment funds that make capital          Participating Agencies:
                                                   available to qualifying U.S. small             Each year, the following eleven federal
               combine what they have
                                                   businesses through investments or           departments and agencies are required
with other sources of financing. These
                                                   loans. They use their own funds plus        to reserve a portion of their R&D funds
sources can include family and friends,            funds obtained at favorable rates
venture-capital financing, and business                                                        for award to small business:
                                                   through SBA-guaranteed leverage.
loans.                                             SBICs are for-profit firms whose            Departments of Agriculture; Commerce;
  This section of the Small Business               incentive is to share in the success of a   Defense; Education; Energy; Health and
Resource guide discusses SBA’s primary             small business. In addition to equity and   Human Services; Homeland Security;
business loan and equity financing                 debt investments, SBICs provide             Transportation; Environmental
programs. These are: the 7(a) Loan                 managerial, operational and technical       Protection Agency; National Aeronautics
Program, the Certified Development                 assistance. The SBIC Program provides       and Space Administration; and National
Company or 504 Loan Program, the                   funding for a broad range of industries     Science Foundation.
Microloan Program and the Small                    and stage of investment. Some SBICs
                                                   invest in a particular field or industry
Business Investment Company Program.
The distinguishing features for these              while others invest more generally. For     small business
programs are the total dollar amounts              more information visit:                     tecHnoloGY transFer
that can be borrowed, the type of lenders          http://www.sba.gov/inv.                     proGram
who can provide these loans, the uses for                                                         The STTR program reserves a specific
the loan proceeds, and the terms placed            small business innovation                   percentage of federal R&D funding for
on the borrower.
  Note: The SBA does not offer grants
                                                   researcH proGram                            award to small business and nonprofit
                                                                                               research institution partners. Small
                                                      The SBIR Program encourages small
to individual business owners to start                                                         business has long been where innovation
                                                   businesses to explore their technological
or grow a business.                                                                            and innovators thrive. But the risk and
                                                   potential by reserving a specific
                                                   percentage of federal research and          expense of conducting serious R&D
small business investment                          development funds for small businesses.     efforts can be beyond the means of many
                                                                                               small businesses. Conversely, nonprofit
companY proGram                                    The program serves to fund the critical
                                                   startup and development stages for a        research laboratories are instrumental
  There are a variety of alternatives to                                                       in developing high-tech innovations. But
                                                   technology and encourages
bank financing for small businesses. The                                                       frequently, innovation is confined to the
                                                   commercialization of the technology,
Small Business Investment Company                                                              theoretical, not the practical. STTR
                                                   product or service. In turn, this
Program fills the gap between the                                                              combines the strengths of both entities
                                                   stimulates the U.S. economy.
availability of private capital and the                                                        by introducing entrepreneurial skills to

Visit us online: www.sba.gov/fl/south                                                            SOUTH FLORIDA SMALL BUSINESS RESOURCE —   19
high-tech research efforts. The                 important, an explanation of how the            guarantees depends on either the dollar
technologies and products are                   business will be able to repay the loan in      amount or the program the lender uses
transferred from the laboratory to the          a timely manner.                                to obtain its guaranty. For loans of
marketplace. The small business profits            The lender will analyze the                  $150,000 or less the SBA may guaranty
from the commercialization, which, in           application to see if it meets the lender’s     as much as 85 percent and for loans over
turn, stimulates the U.S. economy.              criteria as well as SBA’s requirements.         $150,000 the SBA can provide a
                                                SBA will look to the lender to do much,         guaranty of up to 75 percent. (NOTE:
STTR Requirements:                              if not all, of the analysis before it           Percentages that have been temporarily
   Small businesses must meet the               provides its guaranty on the lender’s           increased up to 90 percent may be
                                                loan or provides the microlenders with
following eligibility criteria to participate                                                   extended past their normal expiration
                                                funds to re-lend to the business. The
in the STTR Program.                            SBA’s business loan programs provide a
                                                                                                as part of government efforts to
  • Be 51 percent owned and controlled by                                                       promote economic recovery. Check with
                                                key source of financing for viable small
    one or more individuals who are U.S.                                                        your local SBA district office for more
                                                businesses that have real potential, but
    citizens or permanent resident aliens                                                       information.)
    in the U.S.
                                                cannot qualify for loans from the lending
                                                institutions on their own.                         The maximum loan amount is $2
  • Be organized for profit.
                                                                                                million and the maximum guaranty
  • Principal researchers need not be
                                                                                                amount to any one business (including
    employed by small business.
  • Small business must conduct at least
                                                7(a) loan proGram                               affiliates) is $1.5 million. The one
    40 percent of the work.                        The 7(a) Loan Program is the SBA’s           exception is when a business needs both
  • Company size cannot exceed 500              primary business loan program. It is the        working capital and fixed assets to
    employees. (No size limit for nonprofit     agency’s most used non-disaster                 promote exporting in which case the
    research institution).                      financial assistance program because of         SBA can provide a maximum guaranty
The nonprofit research institution partner      its flexibility in loan structure, variety of   of $1.75 million.
must also meet certain eligibility criteria:    loan proceed uses, and availability. This          Loans made under the SBAExpress
  • Be located in the United States and be      program has broad eligibility                   program, which is discussed
    one of the following:                       requirements and credit criteria to             subsequently, have a 50 percent
  • Nonprofit college or university.            accommodate a wide range of financing           guaranty.
  • Domestic nonprofit research                 needs.
    organization.                                  The business loans that SBA
  • Federally funded R&D center.                guarantees do not come from the agency,         interest rates anD Fees
  • The research institution must conduct       but rather from banks and other                    The actual interest rate for a loan
    at least 30 percent of the work.            approved lenders. The loans are funded          guaranteed by SBA is negotiated
                                                by these organizations and they make
                                                                                                between the applicant and lender and
Participating Agencies:                         the decisions to approve or not approve
                                                                                                subject to SBA maximums. Both fixed
  Each year the following five Federal          the applicants’ requests.
                                                   The SBA guaranty reduces the                 and variable interest rate structures are
departments and agencies are required                                                           available. The maximum rate is
by STTR to reserve a portion of their           lender’s risk of borrower non-payment. If
                                                the borrower defaults, the lender can           comprised of two parts, a base rate and
R&D funds for award to small                                                                    an allowable spread. There are three
                                                request SBA to pay the lender that
business/nonprofit research institution                                                         acceptable base rates (Wall Street
                                                percentage of the outstanding balance
partnerships: Department of Defense;            guaranteed by SBA. This allows the              Journal Prime*, London Interbank One
Department of Energy; Department of             lender to recover a portion from SBA of         Month Prime plus 3 percent, and an
Health and Human Services; National             what it lent if the borrower can’t make         SBA Peg Rate). Lenders are allowed to
Aeronautics and Space Administration;           the payments. The borrower is still             add an additional spread to the base rate
and National Science Foundation.                obligated for the full amount.                  to arrive at the final rate. For loans
                                                   To qualify for an SBA guaranty, a            with maturities of less than seven years
                                                small business must meet the lender’s           the maximum spread will be no more
otHer business loans                            criteria and the 7(a) requirements. In          than 2.25 percent. For loans with
  When you seek a business loan,                addition the lender must certify that it        maturities of seven years or more the
familiarize yourself with the SBA’s             would not provide this loan under the           maximum spread will be 2.75 percent.
business loan programs to see if they           proposed terms and conditions unless it         The spread on loans under $50,000 and
may be a viable option. Keep in mind            can obtain an SBA guaranty. If the SBA          loans processed through Express
the dollar amount you seek to borrow            is going to provide a lender with a             procedures may be higher.
and how you want to use the loan                guaranty, the applicant must be eligible
proceeds. The three principal players in                                                           Loans guaranteed by SBA are
                                                and creditworthy and the loan
most of these programs are — the                                                                assessed a guaranty fee. This fee is
                                                structured under conditions acceptable
applicant small business, the lender and        to SBA.                                         based on the loan’s maturity and the
the SBA. SBA guarantees a portion of                                                            dollar amount guaranteed, not the total
                                                                                                loan amount. The guaranty fee is
the loan (except for Microloans). The
business should have its business plan
                                                percentaGe oF Guaranties                        generally paid by the borrower and can
prepared before it applies for a loan.          anD loan maximums                               be included in the loan proceeds.
This plan should explain what resources            The SBA only guarantees a portion of            On any loan with a maturity of one
will be needed to accomplish the desired        any particular loan so each loan will also      year or less, the fee is just 0.25 percent
business purpose including the cost of          have an unguaranteed portion giving the         of the guaranteed portion of the loan. On
everything, the applicants’ contribution,       lender a certain amount of exposure and         loans with maturities of more than one
use of loan proceeds, collateral, and most      risk on each loan. The percentage SBA           year, the normal guaranty fee is 2

20 — Small Business Resource   SOUTH FLORIDA                                                                    Visit us online: www.sba.gov/fl/south
percent of the SBA guaranteed portion                                                         Nature of Business
on loans up to $150,000; 3 percent on                                                            The second eligibility factor is based
loans over $150,000 but not more than                                                         on the nature of the business and the
$700,000; and 3.5 percent on loans over                                                       process by which it generates income or
$700,000. There is also an additional fee                                                     the customers it serves. The SBA has
of 0.25 percent on any guaranteed                                                             general prohibitions against providing
portion over $1 million.                                                                      financial assistance to businesses
* All references to the prime rate refer                                                      involved in such activities as lending,
to the base rate in effect on the first                                                       speculating, passive investment,
business day of the month the loan                                                            pyramid sales, loan packaging,
application is received by SBA.                                                               presenting live performances of a
   (Note: Fees which have been                                                                prurient sexual nature, businesses
temporarily lowered for some loans as                                                         involved in gambling and any illegal
part of the government efforts to                                                             activity.
promote economic recovery may be               collateral                                        The SBA will also not support non-
                                                                                              profit businesses, private clubs that limit
extended. Check with your local SBA               The SBA expects every loan to be
district office for the latest information.)                                                  membership on a basis other than
                                               fully secured, but the SBA will not            capacity, businesses that promote a
                                               decline a request to guaranty a loan if        religion, businesses owned by
7(a) loan maturities                           the only unfavorable factor is insufficient    individuals incarcerated or on probation
                                               collateral, provided all available             or parole, municipalities, and situations
   SBA loan programs are generally
                                               collateral is offered. What these two          where the business or its owners
intended to encourage longer term small
                                               policies mean is that every SBA loan is        previously failed to repay a federal loan
business financing, but actual loan            to be secured by all available assets
maturities are based on the ability to                                                        or federally assisted financing.
                                               (both business and personal) until the
repay, the purpose of the loan proceeds        recovery value equals the loan amount
and the useful life of the assets financed.                                                   Use of Proceeds
                                               or until all assets have been pledged to         The third eligibility factor is usage of
However, maximum loan maturities               the extent that they are reasonably
have been established: 25 years for real                                                      proceeds. 7(a) proceeds can be used to:
                                               available. Personal guaranties are
estate; up to 10 years for equipment                                                          purchase machinery, equipment, fix-
                                               required from all the principal owners of
(depending on the useful life of the                                                          tures, supplies, leasehold improvements,
                                               the business. Liens on personal assets of
equipment); and generally up to seven          the principals may be required.                as well as land and/or buildings that will
years for working capital. Short-term                                                         be occupied by the business borrower.
                                                                                              Proceeds can also be used to:
loans and revolving lines of credit are
also available through the SBA to help
                                               eliGibilitY                                      • Expand or renovate facilities;
                                                  7(a) loan eligibility is based on four        • Finance receivables and augment
small businesses meet their short-term                                                            working capital;
and cyclical working capital needs.            different factors. The first is size, as all
                                                                                                • Finance seasonal lines of credit;
                                               loan recipients must be classified as            • Construct commercial buildings; and
                                               “small” by SBA. The basic size                   • Refinance existing debt under certain
structure                                      standards are outlined below. A more               conditions.
   Most loans are repaid with monthly          in-depth listing of standards can be             SBA 7(a) loan proceeds cannot be used
payments of principal and interest. For        found at: http://www.sba.gov/services/         for the purpose of making investments.
fixed-rate loans the payments stay the         contractingopportunities/index.html select     SBA proceeds cannot be used to provide
same whereas for variable rate loans the       “For Government/Contracting Officials”         funds to any of the owners of the
lender can re-establish the payment            which then leads to a page where you           business except for ordinary
amount when the interest rates change          can select “Size Standards.”                   compensation for actual services
or at other intervals as negotiated with                                                      provided.
the borrower. Applicants can request           SBA Size Standards:
that the lender establish the loan with          • Manufacturing from 500 to no more          Miscellaneous Factors
interest-only payments during the start-           than 1,500 employees                          The fourth factor involves a variety of
up and expansion phases (when eligible)          • Wholesaling — No more than 100
                                                                                              requirements such as SBA’s credit
to allow the business time to generate
                                                 • Services from $4.5 million to no more      elsewhere test and utilization of personal
income before it starts making full loan
payments. Balloon payments or call                 than $35.5 million in average annual       assets requirements where the business
provisions are not allowed on any 7(a)             receipts                                   and its principal owners must use their
                                                 • Retailing from $7 million to no more       own resources before getting a loan
loan. The lender may not charge a                  than $29 million in average annual
prepayment penalty if the loan is paid                                                        guaranteed by SBA. It also includes
off before maturity, but the SBA will                                                         SBA’s anti-discrimination rules and
                                                 • General construction from $7 million
charge the borrower a prepayment fee if            to no more than $33.5 million in           restrictions on lending to agricultural
the loan has a maturity of 15 or more              average annual receipts                    enterprises because there are other
years and is pre-paid during the first           • Agriculture from $750,000 to no more       agencies of the federal government with
three years.                                       than $17.5 million in average annual       programs to fund such businesses.
                                                   receipts                                   Generally, SBA loans must meet the

Visit us online: www.sba.gov/fl/south                                                            SOUTH FLORIDA SMALL BUSINESS RESOURCE —   21
     • Every loan must be for a sound             provides, the amount of review which               resources to meet start-up expenses
       business purpose;                          SBA conducts, the amount of the loan               and the initial operating phase).
     • There must be sufficient invested          and the lender responsibilities in case          • Adequate equity invested in the
       equity in the business so it can operate   the loan defaults and the business’                business.
       on a sound financial basis;                assets must be liquidated. The methods           • Sufficient collateral to secure the loan
     • There must be a potential for long-        are:                                               or all available collateral if the loan
       term success;                                • Standard 7(a) Guaranty                         cannot be fully secured.
     • The owners must be of good character         • Certified Lender Program
       and reputation; and
     • All loans must be so sound as to
                                                    • Preferred Lender Program
                                                    • Rural Lender Advantage
       reasonably assure repayment.                 • SBA Express
                                                                                                      The SBAExpress guaranty is
    For SBA’s eligibility requirements              • Patriot Express                            available to lenders as a way to obtain a
  check: http://www.sba.gov/services/.              • Export Express                             guaranty on smaller loans up to
                                                    • Community Express                          $350,000. The program authorizes
                                                     For the Standard, Certified and             selected, experienced lenders to use
  WHat to take to tHe lenDer                      Preferred methods, the applicant fills out     mostly their own forms, analysis and
     Documentation requirements may               SBA Form 4, and the lender completes           procedures to process, service and
  vary; contact your lender for the               SBA Form 4-1. When requests for                liquidate SBA-guaranteed loans. The
  information you must supply.                    guarantees are processed using Express         SBA guarantees up to 50 percent of an
                                                  methods, the applicant uses more of the        SBAExpress loan. Loans under $25,000
  Common requirements include the
                                                  regular forms of the lender and just has       do not require collateral. The use of loan
  following:                                      a few federal forms to complete. When
     • Purpose of the loan.                                                                      proceeds is the same as for any basic
     • History of the business.                   SBA receives a request that is processed       7(a) loan. Like most 7(a) loans,
     • Financial statements for three years       through Standard or CLP procedures, it         maturities are usually five to seven
       (existing businesses).                     either reanalyzes or reviews the lender’s      years for working capital and up to 25
     • Schedule of term debts (existing           eligibility and credit analysis before
                                                                                                 years for real estate or equipment.
       businesses).                               deciding to approve or reject. For
     • Aging of accounts receivable and                                                          Revolving lines of credit are allowed for
                                                  requests processed through PLP, or
       payable (existing businesses).             Express programs, the lender is                a maximum of seven years.
     • Projected opening-day balance sheet        delegated the authority to make the                 For a list of lenders in your area,
       (new businesses).                                                                         contact your local SBA office at:
                                                  credit decision without SBA’s
     • Lease details.                                                                            www.sba.gov/local resources/index.html.
     • Amount of investment in the business       concurrences which help expedite the
       by the owner(s).                           processing time.
     • Projections of income, expenses and
       cash flow as well as an explanation of
                                                     In guaranteeing the loan, the SBA
                                                  assures the lender that, in the event the
                                                                                                 patriot express
       the assumptions used to develop these      borrower does not repay the loan, the            The Patriot Express pilot loan
       projections.                               government will reimburse the lending          initiative is for veterans and members of
     • Personal financial statements on the       institution for a portion of its loss. By      the military community wanting to
       principal owners.                          providing this guaranty, the SBA is able       establish or expand a small business.
     • Resume(s) of the principal owners and
                                                  to help tens of thousands of small             Eligible military community members
                                                  businesses every year get financing they       include:
                                                  might not otherwise obtain.
  HoW tHe 7(a) proGram                               After SBA approval, the lender is
                                                                                                   • Veterans;
                                                                                                   • Service-disabled veterans;
  Works                                           notified that its loan has been                  • Active-duty servicemembers eligible for
     Applicants submit their loan                 guaranteed. The lender then will work              the military’s Transition Assistance
  application to a lender for the initial         with the applicant to make sure the                Program;
  review. The lender will generally review        terms and conditions are met before              • Reservists and National Guard
  the credit merits of the request before         closing the loan, disbursing the funds,            members;
                                                  and assuming responsibility for                  • Current spouses of any of the above,
  deciding if they will make the loan
                                                  collection and general servicing. The              including a servicemember;
  themselves or if they will need an SBA
                                                  borrower makes monthly loan payments             • The widowed spouse of a
  guaranty. If a guaranty is needed, the                                                             servicemember or veteran who died
  lender will also review eligibility, and        directly to the lender. As with any loan,
                                                                                                     during service or of a service-connected
  the applicant should be prepared to             the borrower is responsible for repaying
  complete some additional documents              the full amount of the loan in a timely
                                                  manner.                                           The Patriot Express loan is offered by
  before the lender reviews the request to
                                                                                                 SBA’s widest network of lenders
  ensure it meets SBA’s requirements
  before sending the request for guaranty         What the SBA Looks for:                        nationwide and features the fastest
  to the SBA. Applicants who feel they              • Ability to repay the loan on time from     turnaround time for loan approvals.
  need more help with the process should              the projected operating cash flow.         Loans are available up to $500,000 and
  contact their local SBA district office or        • Owners and operators who are of good       qualify for SBA’s maximum guaranty of
  one of SBA’s resource partners for                  character.                                 85 percent for loans of $150,000 or less
  assistance.                                       • Feasible business plan.
                                                                                                 and 75 percent for loans over $150,000
     There are several ways a lender can            • Management expertise and
                                                      commitment necessary for success.          up to $500,000. For loans above
  apply to the SBA for a 7(a) guaranty                                                           $350,000, lenders are required to take
                                                    • Sufficient funds, including the SBA
  from SBA. The main differences                                                                 all available collateral.
                                                      guaranteed loan, to operate the
  between these methods are related to                business on a sound financial basis (for
  the documentation which the lender                  new businesses, this includes the

22 — Small Business Resource   SOUTH FLORIDA                                                                    Visit us online: www.sba.gov/fl/south
  The Patriot Express loan can be used      Branch Banking & Trust Company     Florida Shores Bank-Southeast
for most business purposes, including          866-666-8592                       954-876-2315
start-up, expansion, equipment
                                            Busey Bank                         Florida Shores Bank-Southwest
purchases, working capital, inventory or       239-790-8000                       954-237-2000
business-occupied real-estate purchases.
  Patriot Express loans feature SBA’s       Cit Small Business Lending         Gulfshore Bank
lowest interest rates for business loans,      800-713-4984                       813-418-3041
generally 2.25 percent to 4.75 percent
over prime depending upon the size and
                                            Community Bank of Broward          HSBC Bank USA, N.A.
                                               954-888-9989                       Contact any branch
maturity of the loan. Your local SBA
district office will have a listing of      Community Bank of the South        JPMorgan Chase Bank, N.A.
Patriot Express lenders in your area.          321-452-0420                       Contact any branch
More information is available at:
http://www.sba.gov/patriotexpress.          Eurobank                           Keybank, N.A.
                                               305-350-1100                       Contact any branch
2010 Patriot Express Lenders                Federal Trust Bank                 M&I Marshall & Ilsley Bank
                                               407-323-1833                       941-795-3050
1st United Bank
     561-653-3700                           Fifth Third Bank                   Marine Bank & Trust Company
                                               800-998-3444                       772-231-6611
Banco Popular North America
     Contact any branch                     First Bank                         Pilot Bank
                                               863-983-8191                       813-349-4543
Bank of America, N.A.
     Contact any branch                     First Commercial Bank of Florida   PNC Bank, N.S.
                                               407-328-3163                       Contact any branch
     407-654-6599                           Florida Business Bank              Regions Bank
                                               321-253-1555                       Contact any branch

Visit us online: www.sba.gov/fl/south                                            SOUTH FLORIDA SMALL BUSINESS RESOURCE —   23
Republic Bank of Florida                       be used to finance seasonal working                  monitoring of the collateral for which
    727-853-0742                               capital needs; finance the direct costs of           the lender can charge up to two
                                               performing certain construction, service             percent annually to the borrower.
Southern Commerce Bank                         and supply contracts; finance the direct           • The Standard Asset-Based Line is
    813-621-2080                               cost associated with commercial and                  similar to the Small Asset-Based
                                                                                                    Line, but for loan amounts over
                                               residential construction; finance
Stearns Bank, N.A.                                                                                  $200,000. It does require stricter
                                               operating capital by obtaining advances              servicing and monitoring and the
                                               against existing inventory and accounts              lender may pass these costs along to
Suntrust Bank                                  receivable; and consolidate short-term               the borrower.
    Contact any branch                         debt. SBA provides up to an 85 percent
                                               guarantee. There are five distinct
Superior Ginancial Group, LLC                  programs under the CAPLine umbrella:            export assistance
    925-296-0500                                  • The Contract Loan Program is used          trade Financing
                                                    to finance material and labor needs           The SBA has help for existing small
Tampa Bay Federal Credit Union                      for a specific contract or contracts.      businesses wanting to export goods and
    813-247-4414                                    Proceeds can be disbursed before the       services.
                                                    work begins. If used for one contract,
                                                    it is generally not revolving; if used
Wells Fargo Bank, N.A.
    Contact any branch                              for more than one contract at a time,      u.s. export assistance
                                                    it can be revolving. The loan maturity
                                                    is usually based on the length of the
                                                                                               center (useac)
communitY express pilot                             contract, but no more than five years.
                                                                                                  U.S. Export Assistance Centers, are a
                                                                                               partnership among SBA, U.S.
loan proGram                                        Contract payment must be sent
                                                    directly to the lender.                    Department of Commerce and the
   The Community Express Pilot Loan               • The Seasonal Line of Credit                Export-Import Bank of the U.S. to
Program provides streamlined business               Program is used to support buildup of      provide trade promotion and export-
financing and management and                        inventory, accounts receivable or          finance assistance for small businesses
technical assistance to small businesses            labor and materials above normal           in a single location. The USEACs also
located in distressed or underserved                usage for seasonal inventory. The          work closely with other federal, state
markets. The Community Express                      business must have been in business        and local international trade
program is offered through hundreds of              for a period of 12 months and must         organizations. To find the nearest
selected SBA lenders throughout the                 have a definite established seasonal       USEAC, go to: http://www.sba.gov/
nation. Under Community Express,                    pattern. The loan may be used over         aboutsba/sbaprograms/internationaltrade/
approved lenders may use streamlined                again after a “clean-up” period of 30      useac/index.html
and expedited loan review and approval              days to finance activity for a new
                                                    season. These also may have a              Regional Manager
procedures to process SBA-guaranteed
                                                    maturity of up to five years. The          SBA International Trade Program
loans. These lenders may use, to the                business may not have another              Mary E. Hernandez
maximum extent possible, their own                  seasonal line of credit outstanding but       U.S. Export Assistance Center
loan analysis, loan procedures, and loan            may have other lines for non-seasonal         5835 Blue Lagoon Dr., Ste. 203
documentation to process SBA loans to               working capital needs.                        Miami, FL 33126
$250,000. However, borrowers must                 • The Builders Line Program provides            305-526-7425 ext. 21
receive technical assistance to qualify for         financing for small contractors or
this program.                                       developers to construct or rehabilitate
                                                    residential or commercial property.
                                                                                               export WorkinG capital
special purpose 7(a) loan
                                                    Loan maturity is generally three           proGram
                                                    years but can be extended up to five          The SBA’s Export Working Capital
proGrams                                            years if necessary to facilitate sale of   Program assists lenders in meeting the
                                                    the property. Proceeds are used solely
   The 7(a) program is the most flexible                                                       needs of exporters seeking short-term
                                                    for direct expenses of acquisition,
of SBA’s lending programs. The agency                                                          export working capital. This program
                                                    immediate construction and/or
has created several variations to the               significant rehabilitation of the          enables U.S. exporters to obtain loans to
basic 7(a) program to address the                   residential or commercial structures.      fund their direct export costs. The
particular financing need of certain                The purchase of the land can be            EWCP supports single transactions or
small businesses. These special purpose             included if it does not exceed 20          revolving lines of credit. The maximum
programs are not necessarily for all                percent of the loan proceeds. Up to 5      dollar amount of an export line of credit
businesses but may be very useful to                percent of the proceeds can be used        under this program is $2 million. SBA
some small businesses. They are                     for physical improvements that             guarantees up to 90% of a loan amount
generally governed by the same rules,               benefit the property.                      or $1.5 million, whichever is less. Loan
regulations, fees, interest rates, etc. as        • The Small Asset-Based Line is a            maturities are generally for a term of 12
the regular 7(a) loan guaranty. Lenders             revolving line of credit (up to            months. The guaranty can be reissued
can advise you of any variations.                   $200,000) that provides short term         for an additional 12 months through a
                                                    working capital. These lines are
                                                                                               new application process. The guaranty
                                                    generally used by businesses that
                                                                                               fee the SBA charges is 0.25 percent of
caplines                                            provide credit to their customers.
                                                                                               the guaranteed amount of the loan for
                                                    Disbursements are based on the size
   The CAPLines program is designed to                                                         the initial 12 months. The borrower
                                                    of a borrower’s accounts receivable
help small businesses meet their short-             and/or inventory. Repayment comes          negotiates the interest rate and all other
term and cyclical working capital needs.            from the collection of accounts            fees with the lender. The program offers
There are five loan programs under the              receivable or sale of inventory. It does   flexible terms, low fees and a quick
CAPLines umbrella. The programs can                 require periodic servicing and             processing time. For information, see

24 — Small Business Resource   SOUTH FLORIDA                                                                     Visit us online: www.sba.gov/fl/south
www.sba.gov/services/financialassistance         the total export working capital line,
                                                 with a 90 percent guarantee, cannot
                                                                                                international traDe loan
index.html.                                      exceed $2 million. Loan maturities are
Eligibility of Exporter                          generally for a term of 12 months. At             The program helps small businesses
  You must have an operating history of          the end of the 12-month maturity, a            engaged or preparing to engage in
at least one year – not necessarily in           borrower may reapply for a new                 international trade as well as small
exporting. The SBA may waive this                guarantee. The SBA guarantee fee is            businesses adversely affected by
requirement if you have sufficient export        0.25 percent of the guaranteed amount          competition from imports. This program
trade experience or other managerial             of the loan for the initial 12 months. The     allows for an increased maximum dollar
experience.                                      guarantee fee that Ex-Im Bank charges          amount of SBA guaranty outstanding to
Eligibility of Foreign Buyers                    is 0.25 percent on the loan amount that        any one business (and affiliates) from
   The foreign buyer must be a                   is guaranteed by them. The borrower            $1.5 million to $1.75 million. In order to
creditworthy entity and the methods of           negotiates the interest rate and all other     reach the $1.75 million SBA guaranty
payment must be acceptable to the SBA            fees with the lender.                          ceiling, the borrower must have an
and the export lender.                                                                          international trade loan as well as an
                                                 Eligibility of Exporter                        SBA working capital loan or line of
Use of EWCP Proceeds:                              The same as for the SBA EWCP                 credit. The international trade loan
   • To acquire inventory for export or to be
                                                 Program.                                       provides an SBA guarantee up to $1.5
     used to manufacture goods for export.
   • To pay the manufacturing costs of                                                          million of a term loan used for the
     goods for export.                           Eligible Buyers                                acquisition, construction, renovation,
   • To purchase goods or services for             The foreign buyer must be a                  modernization, improvement or
     export.                                     creditworthy entity located in an              expansion of long-term fixed assets or
   • To support standby letters of credit        acceptable country in conformity with          the refinancing of an existing loan used
     related to export transactions.             the Ex-Im Bank’s Country Limitation            for these same purposes. In addition a
   • For pre-shipment working capital            Schedule; and the method of payment            borrower may have a separate working
     directly related to export orders.          must be acceptable to the SBA, Export-         capital loan (term or line of credit) with
   • For post-shipment foreign accounts
                                                 Import bank and partner lender.                a maximum SBA guaranty of $1.25
     receivable financing.
                                                                                                million. When combined, the maximum
Ineligible Use of Proceeds                       Use of Proceeds                                SBA guaranty outstanding to any one
   • To support the applicant’s domestic          Generally the same as the SBA                 business is $1.75 million. The SBA
     sales.                                      EWCP.                                          guaranty fee and interest rates are the
   • To acquire fixed assets or capital goods                                                   same as for any standard 7(a) loans.
     for the applicant’s business.               Ineligible Use of Proceeds
   • To support a sale where the exporter is       • Goods or services with less than 50        Eligibility of Exporter
     not taking title to the goods.                  percent U.S. content.                        • Applicants must meet the same
   • To acquire, equip, or rent commercial         • To support the export of any Defense           eligibility requirements for a 7(a) loan.
     space overseas.                                 Articles or Defense Services.                • Applicant must establish the loan will
   • To serve as a warranty letter of credit.      • To support the applicant’s domestic            significantly expand or develop an
                                                     sales.                                         export market, or the applicant has
Collateral Requirements                            • To acquire fixed assets or capital goods       been adversely affected by import
   • Collateral for the manufacturing sector         for the applicant’s business.                  competition, and, in addition, the
     typically consists of a first lien on all     • To acquire, equip, or rent commercial          applicant must show that upgrading
     export-related inventory and export             space overseas.                                equipment or facilities will improve its
     related accounts receivable.                  • To serve as a Warranty Letter of               competitive position.
   • Collateral for the service sector               Credit.                                      • If eligibility is based on entering or
     typically consists of assignment of                                                            expanding export sales, the applicant
     proceeds of export-related contracts or     Collateral Requirements                            must submit a one or two page
     purchase orders and a first lien on           Same as the SBA EWCP.                            international business plan, including
     export-related accounts receivable.                                                            sufficient information to reasonably
   • Other collateral may be required.                                                              support the likelihood of expanded
                                                 How to Apply                                       export sales.
                                                   A small business exporter seeking a
How to Apply                                     co-guaranteed loan must apply to a
  A small business exporter seeking a            lender that is a participant in SBA’s 7(a)     Use of Proceeds
                                                                                                  • For facilities or equipment, including
guaranteed EWCP loan must apply to a             Loan Guaranty Program. PLP and
                                                                                                    purchasing land and building(s);
lender.                                          SBAExpress processing are not                      building new facilities; renovating,
                                                 permitted. The lender must submit a                improving, or expanding existing
SBA Ex-Im Bank Co-Guarantee                      completed Joint Application for Working            facilities; purchasing or reconditioning
   This is designed to provide small             Capital Guarantee and loan package to              machinery, equipment and fixtures;
business exporters the ability to obtain         SBA. SBA evaluates and processes the               and making other improvements that
larger export working capital loans              application in accordance with SBA rules           will be used within the United States
through the Export Working Capital               for its Export Working Capital Program.            for producing goods or services.
Program than SBA could support alone.                                                           Collateral Requirements - Collateral
This program enables U.S. exporters to                                                          requirements are the same as for
obtain loans that facilitate the export of                                                      regular 7(a) loans.
goods or services. Under this program,

Visit us online: www.sba.gov/fl/south                                                             SOUTH FLORIDA SMALL BUSINESS RESOURCE —   25
   How to Apply - A small business              How to Apply                                The maximum debenture, or long-term
exporter seeking a guaranteed loan must           The application process is the same for   loan, is:
apply to an SBA participating lender.           the SBAExpress, except the applicant          • $1.5 million for businesses that create
Call your local SBA District Office for a                                                       a certain number of jobs or improve
                                                must demonstrate that loan proceeds             the local economy;
list of participating lenders.                  will enable it to enter a new export          • $2 million for businesses that meet a
                                                market or expand an existing export             specific public policy goal, including
export express                                  market. The applicant must submit to
                                                the lender a plan that includes projected
                                                                                                veterans; and
                                                                                              • $4 million for manufacturers.
   The Export Express program is                                                              Recent additions to the program allow
                                                export sales for the upcoming year as
designed to help SBA meet the export                                                        $4 million for each project that reduces
                                                well as the dollar volume of export sales
financing needs of small businesses. It is
                                                for the previous year.                      the borrower’s energy consumption by at
a subprogram of SBAExpress and is
therefore subject to the same loan                                                          least 10 percent; and $4 million for each
processing, making, closing, servicing,         communitY aDjustment                        project that generates renewable energy
                                                                                            fuels, such as biodiesel or ethanol
and liquidation requirements as well as
the same maturity terms, interest rates,
                                                anD investment proGram                      production. Projects eligible for up to $4
and applicable fees as for other SBA              The Community Adjustment &                million under one of these two
loans except as noted below. The total          Investment Program helps communities        requirements do not have to meet the job
Export Express loan cannot exceed               that suffered job losses due to changing    creation or retention requirement, so
$250,000. SBA guarantees 85 percent             trade patterns following the North          long as the CDC portfolio average is at
for loans of $150,000 and under and 75          American Free Trade Agreement. The          least $50,000.
percent for loans greater than $150,000         North American Development Bank has           • Eligible project costs are limited to
to $250,000. SBA allows participating           partnered with the SBA and the U.S.             long-term, fixed assets such as land
lenders to make their own credit                Departments of Agriculture and the              and building (occupied by the
decisions. SBA provides a quick                 Treasury to make credit available to            borrower) and substantial machinery
processing time, less than 36 hours.                                                            and equipment. Working capital is not
                                                businesses in affected communities to
                                                                                                an eligible use of proceeds.
Eligible Buyers – The same as for the           help create or retain jobs.                   • Most borrowers are required to make
Export Working Capital Program.                                                                 an injection (borrower contribution) of

Use of Proceeds                                 sba’s non-7(a) loan                             just 10 percent which allows the
                                                                                                business to conserve valuable
  • Finance standby letters of credit used      proGrams                                        operating capital. A further injection
    for either bid or performance bonds;          In addition to the 7(a) Loan Program          of 5 percent is needed if the business is
  • Finance export development activities       SBA has three other non-disaster                a start-up or new (less than 2 years
    such as export marketing and                assistance programs which can help              old) and a further injection of 5 percent
    promotional activities, participation in    small businesses gain access to capital         is also required if the primary
    foreign trade shows, translation of                                                         collateral will be a single purpose
                                                and bonding.
    product literature for foreign markets,                                                     building.
    and other activities designed to initiate                                                 • Two-tiered project financing: a lender
    or expand the applicant’s export of its     certiFieD Development                           finances approximately 50 percent of
    products/services from the U.S.;
  • Provide transaction-specific financing
                                                companY loan proGram                            the project cost and receives a first lien
                                                                                                on the project assets (but no SBA
    for overseas orders;                        (504 loans)                                     guaranty); A CDC (backed by a 100%
                                                                                                SBA-guaranteed debenture) finances
  • Provide revolving lines of credit for          The 504 Loan Program is an economic
    export purposes, the term of which                                                          up to 40% of the project costs secured
                                                development program that supports               with a junior lien. The borrower
    must not exceed seven years. In some        American small business growth and
    instances, as a normal course of                                                            provides the balance of the project
                                                helps communities through business              costs.
    business, the borrower may use
    portions of revolving lines of credit for
                                                expansion and job creation. This SBA          • Fixed interest rate on SBA loan. SBA
    domestic purposes, but no less than 70      program provides long-term, fixed-rate,         guarantees the debenture 100 percent.
                                                subordinate mortgage financing for              Debentures are sold in pools monthly
    percent of the revolver to be used for
                                                acquisition and/or renovation of capital        to private investors. This low, fixed
    export related purposes;                                                                    rate is then passed on to the borrower
  • Provide term loans and other financing      assets including land, buildings and
                                                                                                and establishes the basis for the loan
    to enable small business concerns,          equipment. Most for-profit small                rate.
    including small business export             businesses are eligible for this program.     • All project-related costs can be
    trading companies to develop foreign        The types of businesses excluded from           financed, including acquisition (land
    markets; and                                7(a) loans (listed previously) are also         and building, land and construction of
  • Acquire, construct, renovate,               excluded from the 504 loan program.             building, renovations, machinery and
    modernize, improve or expand                   Loans are provided through Certified         equipment) and soft costs, such as title
    production facilities or equipment to be    Development Companies. CDCs work                insurance and appraisals. Some closing
    used in the U.S. in the production of                                                       costs may be financed.
                                                with banks and other lenders to make
    goods or services to be exported from                                                     • Collateral is typically a subordinate
                                                loans in first position on reasonable
    the U.S.                                                                                    lien on the assets financed; allows
                                                terms, helping lenders retain growing           other assets to be free of liens and
                                                customers and provide Community                 available to secure other needed
Ineligible Use of Proceeds                      Redevelopment Act credit.
  Proceeds may not be used to finance                                                           financing.
                                                   The SBA 504 loan is distinguished          • Long-term real estate loans are up to
overseas operations, other than those           from the SBA 7(a) loan program in these         20-year term, heavy equipment 10 or
strictly associated with the marketing          ways:                                           20-year term and are self-amortizing.
and/or distribution of products/services
exported from the U.S.

26 — Small Business Resource   SOUTH FLORIDA                                                                  Visit us online: www.sba.gov/fl/south
Businesses that receive 504 loans are:            Essential Capital Finance, Inc.                  Black Business Investment Fund of
   • Small — net worth under $8.5 million,           1300 Riverplace Blvd., Ste. 105               Central Florida (BBIF)
     net profit after taxes under $3 million,        Jacksonville, FL 32207                           315 E. Robinson St., Ste. 660
     or meet other SBA size standards.               Contact: Cleve Warren, President & CEO           08 North Garden Ave.
   • Organized for-profit.                           904-398-9411 • 904-398-4995 Fax                  Orlando, FL 32601
   • Most types of business — retail,                cleve.w@essentialcapital.net                     Contact: Inez Long
     service, wholesale or manufacturing.            www.essential capital.net                        407-649-4780 • 407-649-8688 Fax
   The SBA’s 504 certified development                                                                Counties Served: Lake, Osceola, Orange and
companies serve their communities by
financing business expansion needs.               microloan proGram
Their professional staffs works directly            The Microloan Program provides                 tHe suretY bonD Guarantee
with borrowers to tailor a financing              small loans ranging from under $500 to           proGram
package that meets program guidelines             $35,000. Under this program, the SBA                The Surety Bond Guarantee Program
and the credit capacity of the borrower’s         makes funds available to nonprofit               is a public-private partnership between
business. For information, visit                  intermediaries that, in turn, make the           the federal government and surety
www.sba.gov/services, then choose “SBA            loans directly to entrepreneurs,                 companies that provides small
Loans” from the links in the right-hand           including veterans. Proceeds can be used         businesses with the bonding assistance
column. Click on “CDC/504 Program.”               for typical business purposes such as            necessary for them to compete for
Florida Business Development                      working capital, machinery and                   government and private contracting
Corporation                                       equipment, inventory and leasehold               opportunities. The guarantee provides
ALP/PCLP                                          improvements. Interest rates are                 incentive for sureties to bond small
     6801 Lake Worth Rd., Ste. 209                negotiated between the borrower and the          businesses that would otherwise be
     Lake Worth, FL 33467                         intermediary.
     Contact: Emmanuel J. Manos, President                                                         unable to obtain bonding. The program
                                                    For more information, go to                    is aimed at small businesses that lack
     561-433-0233 • 561-433-8545 Fax
                                                  www.sba.gov/services, then choose “SBA           the working capital or performance track
     www.fbdc.net                                 Loans” from the links in the right-hand          record necessary to secure bonding on a
                                                  column. From there, click on “Micro              reasonable basis through regular
Florida First Capital Finance Corporation         Loans.”                                          commercial channels.
ALP/PCLP                                                                                              Through this program, the SBA
     1351 N. Gadsden St.                          Central Florida Community Development            guarantees bid, payment, performance
     Tallahassee, FL 32303                        Corporation                                      and ancillary bonds issued by surety
     Contact: Todd G. Kocourek, CEO                  847 Orange Ave.                               companies for individual contracts of up
     888-320-5504 • 850-681-3699 Fax                 Daytona Beach, FL 32114
     info@ffcfc.com                                  Contact: Gerald Chester
                                                                                                   to $2 million. Under the American
     www.ffcfc.com                                   877-258-7520 • 386-238-3428 Fax               Recovery and Reinvestment Act, SBA
                                                     www.cfcdc.com                                 can guarantee up to $5 million, and up
Gulfcoast Business Finance, Inc.                     Counties Served: Brevard, Volusia and         to $10 million on a federal contract, if
ALP/PCLP                                             St. Johns.                                    the contracting officer certifies that the
     227 Second Ave. N.                                                                            guarantee is in the best interest of the
     St. Petersburg, FL 33701                     Partners For Self Employment, Inc.               government. The SBA reimburses
     Contact: Ron Reuss, President                   3000 Biscayne Blvd., Ste. 215                 sureties between 70 and 90 percent of
     800-850-2504 • 727-822-2504 Fax                 Miami, FL 33137                               losses sustained if a contractor breaches
     rreuss@gulfcoastbiz.com                         Contact: Cornell Crews, Program Director      the terms of the contract.
     www.gulfcoastbiz.com                            305-438-1407 ext. 215 • 305-438-1411 Fax         The SBA has two program options
Independent Development Services                     www.partnersforselfemployment.com             available, the Prior Approval Program
Corporation                                          Counties Served: Broward, Miami-Dade and      (Plan A) and the Preferred Surety Bond
ALP                                                                                                Program (Plan B). In the Prior
     8280 College Pkwy., Ste. 204
                                                  The Business Loan Fund of the Palm               Approval Program, SBA guarantees 90
     Fort Myers, FL 33919-4113
                                                  Beaches, Inc.                                    percent of a surety’s paid losses and
     Contact: Thomas Wallace, President
                                                     2200 N. Florida Mango, Ste. 40                expenses on bonded contracts up to
     239-652-5588 • 239-652-9988 Fax                                                               $100,000, and on bonded contracts
                                                     West Palm Beach, FL 33409
     admin@idscorp.org                                                                             greater than $100,000 that are awarded
                                                     Contact: Lia Gaines, Acting Exec. Director
                                                     561-478-2337 • 561-478-2339 Fax               to socially and economically
Tampa Bay Economic Development                       www.dlspbc.org                                disadvantaged and HUBZone
Corporation (TEDCO)                                  Counties Served: Hendry, Indian River,        contractors and veterans and service-
     7402 N. 56th St., Ste. 425
                                                     Martin, Palm Beach, Okeechobee and St.        disabled veteran owned small
     Tampa, FL 33617
                                                     Lucie.                                        businesses. All other bonds guaranteed
     Contact: Ken Hornung, President                                                               in the Plan A Program receive an 80
     813-984-8105 • 813-914-8810 Fax
                                                  Minority/Women Business Enterprise               percent guarantee. Sureties must obtain
                                                  Alliance, Inc.                                   SBA’s prior approval for each bond
                                                     135 E. Colonial Dr., 2nd Fl.
                                                     Orlando, FL 32801                             guarantee issued. Under Plan B, SBA
                                                     Contact: Shirley A. Walker                    guarantees 70 percent, but sureties may
Business Development Corporation of                                                                issue, monitor and service bonds without
Northeast Florida                                    407-428-5860 • 407-428-5869 Fax
                                                     www.allianceflorida.com                       SBA’s prior approval.
     644 Cesery Blvd., Ste. 100
                                                     Counties Served: Brevard, Orange, Seminole,      For more information on the Surety
     Jacksonville, Fl 32211
     Contact: Steven E. Mahaven, Exec. Director
                                                     Osceola, Lake, Volusia, Pinellas and Polk.    Bond Guarantee Program, visit SBA’s
     904-724-7455 • 904-724-7457 Fax                                                               website at: www.sba.gov/osg

Visit us online: www.sba.gov/fl/south                                                                SOUTH FLORIDA SMALL BUSINESS RESOURCE —   27
28 — Small Business Resource   SOUTH FLORIDA   Visit us online: www.sba.gov/fl/south
                                         CONTRACTING OPPORTUNITIES

                          FEDERAL PROCUREMENT
                                        How to Apply for Government Contracts
   The U.S. government is the largest
single purchaser of goods and services in
the world¬, buying everything from
armored tanks to paper clips. Every
year, the federal government awards
more than $500 billion in contracts, and
a significant share of those contracts are
specifically allotted to small businesses.
   The SBA works with agencies to
award at least 23 percent of all prime
government contracts to small
businesses, with specific statutory goals
for small businesses that are
disadvantaged, women-owned, service-
disabled veteran-owned, or located in
historically underutilized business zones
   The agency ensures that small
businesses have access to long-lasting
development opportunities, which means
working with small businesses to help
them stay competitive, as well as
encouraging federal agencies to award
more contracts to small businesses. The
SBA features outreach programs,               contracts do not permit any adjustment        determined. First, if an acquisition of
matchmaking events, and online                on the basis of the contractor’s costs        goods or services has an anticipated
training opportunities; and helps             during the performance of the contract.       dollar value of at least $3,000 but not
agencies identify opportunities for small     This type of contract is used in all sealed   exceeding $100,000, it is automatically
businesses.                                   bid and some negotiated procurements.         reserved for small businesses. The
                                                 Cost reimbursement contracts provide       acquisition will be set aside only if the
                                              for the payment of allowable costs            contracting officer determines there
HoW Government                                incurred by the contractor, to the extent     probably won’t be two or more
contractinG Works                             stated in the contract. The contract          responsible small business concerns that
Sealed bidding vs. Negotiation                establishes a ceiling price, above which a    are competitive in terms of market
                                              contractor may not exceed without the         prices, quality and delivery. Second, if an
   There are two methods the
                                              approval of the contracting officer. Cost     acquisition of goods or services is more
government uses to purchase goods and
                                              reimbursement contracts are used in           than $100,000, and if it’s likely offers
services. The first method, sealed
                                              research contracts that have commercial       will be obtained from at least two
bidding, involves issuing an invitation
                                              applicability.                                responsible small business concerns, and
for bid by a procuring agency. A contract
                                                 Some contracts do not fit neatly into      if awards will be made at fair market
is usually awarded to the lowest priced
                                              these two categories, such as time and        prices, the acquisition is reserved for
bidder. The second method, negotiation,
                                              material contracts (prices for hourly         small business concerns. Reasonable
involves issuing a request for proposal or
                                              wages are fixed but the hours are             expectations may be evaluated using
quotations, along with the negotiation
                                              estimated) and letter contracts               past acquisition history of an item or
for each element in the proposal. The
                                              (authorizes a contractor to begin work on     similar items.
business with the best proposal in terms
                                              an urgent requirement).                          There are several exceptions and
of technical content, price and other
                                                                                            unique rules for specific kinds of small
factors wins the contract.
                                              Small Business Set-Asides                     businesses and industries. For R&D
                                                A “set-aside” for small businesses          small business set-asides, there must be
Types of Contracts                            reserves an acquisition exclusively for       reasonable expectation of obtaining from
   Fixed price contracts places the                                                         small businesses the best scientific and
                                              small business concerns. There are two
responsibility for the costs and risk of                                                    technological sources consistent with the
                                              ways in which set-asides can be
loss on the contractor. Firm fixed price

Visit us online: www.sba.gov/fl/south                                                         SOUTH FLORIDA SMALL BUSINESS RESOURCE —   29
                                                                                               • Independently owned and operated?
                                                                                               • Not dominant in the field of operation
                                                                                                 in which it is bidding for government
                                                                                               • A sole proprietorship, partnership,
                                                                                                 corporation, or any other legal form?
                                                                                                If the first six criteria apply to your
                                                                                             business, ask yourself the second
                                                                                             important question to find out if your
                                                                                             business meets size standard
                                                                                             2. What is the size standard for your
                                                                                                Size standards are used to determine
                                                                                             whether a business is small or “other
                                                                                             than small”. Size standards vary
                                                                                             depending upon the industry. To
                                                                                             determine the size standard for your
                                                                                             business, you will need a NAICS code
                                                                                             and an SIC code. Every federal agency
                                                                                             uses these codes when considering your
demands of the proposed acquisition. For          To find subcontracting opportunities,         Some SBA programs require their
small business set-asides other than for       find a list of prime contractors through      own unique size standards. To find out
construction services, any concern             the Subcontracting Directory at               more about these requirements and
proposing to furnish a product that it did                                                   other size standard information, go to:
                                               www.gsa.gov and www.sba.gov. Research
not itself manufacture must furnish the        the primes and determine which are best       http://www.sba.gov/contractingopportunities/
product of a small business                    suited for your business. Develop a           officials/size/index.html
manufacturer unless the SBA has                marketing strategy, and then contact the      3. Do you fall under a specific
granted either a waiver or exception to        Small Business Liaison Officer listed for     certification?
the non-manufacturer rule. In industries       each prime to schedule an appointment.           Under the umbrella of “small
where the SBA finds that there are no                                                        business,” SBA has outlined several
small business manufacturers, it may                                                         specific certifications that businesses
issue a waiver to the non-manufacturer         certiFicate oF competencY                     may fall under. These certifications are
rule. Waivers permit small businesses to       proGram                                       divided into two categories: SBA-
provide any domestic firm’s product.              The Certificate of Competency              Certified and Self-Certified.
                                               Program allows a small business to               The SBA-Certified Programs were
South Florida District Office                  appeal a contracting officer’s                created to assist specific groups in
Procurement Center Representative              determination that it is unable to fulfill    securing federal contracts and therefore
Government Contracting, Area III
                                               the requirements of a specific                can only be granted by SBA
                                               government contract on which it is the        administrators. However, you can
Scott Nirk                                                                                   determine for yourself if your business
    100 S. Biscayne Blvd., 7th Fl.             apparent successful bidder. The SBA
                                                                                             meets the requirements of the Self-
    Miami, FL 33131                            will conduct a detailed review of the
                                                                                             Certified Programs by referring to the
    305-536-5521 ext. 158                      firm’s technical and financial capabilities   Federal Acquisition Regulations (FAR).
    scott.nirk@sba.gov                         to perform on the contract. If the               Just as small businesses have been
                                               business demonstrates the ability to          given the goal of procuring 23 percent of
Subcontracting                                 perform, the SBA issues a certificate of      federal contracting dollars, so too have a
   Subcontracting opportunities are a          competency to the contracting officer,        few of these certifications been given
great resource to small businesses,            requiring award of that contract to the       specific contracting goals. These goals
especially to those not ready to bid as        small business.                               are:
prime contractors. Experience gained                                                           • 5 percent of contracts go to Small
from subcontracting can better prepare
businesses to bid for larger, prime
                                               WHat You sHoulD knoW                              Disadvantaged Businesses*
                                                                                               • 5 percent go to Women-Owned Small
contracts.                                     about Your business                               Businesses
   Current regulations stipulate for              To be eligible to bid on a federal           • 3 percent go to Service-Disabled
contracts offering subcontracting              contract, you must know your business.            Veteran-Owned Small Businesses
opportunities and that are over $550,000       Answer the following three questions:           • 3 percent go to HUBZone Small
for goods and services, or $1 million for      1. Are you a small business?                      Businesses
construction, large business prime                Is your small business:                       (*Small Disadvantaged Businesses is
contractors must offer maximum                   • Organized for profit?                     not a certification program)
practicable opportunity to small                 • Located in the U.S.?                         Federal agencies have a strong
businesses. Large business prime                 • Operated primarily within the U.S. or     incentive to fulfill these contracting
contractors must submit a plan                     making a significant contribution to      goals. You should apply for those
describing how they will successfully              the U.S. economy through payment of       SBA-Certified and Self-Certified
                                                   taxes or use of American products,        programs for which you qualify to take
subcontract to small businesses.                   materials, or labor?                      advantage of contracting opportunities.

30 — Small Business Resource   SOUTH FLORIDA                                                                   Visit us online: www.sba.gov/fl/south
Hubzone                                            Socially disadvantaged individuals are
                                                those who have been subjected to racial
                                                                                             contracting dollars to Service-Disabled
                                                                                             Veteran-Owned Small Businesses each
   HUBZones (Historically Underutilized
                                                or ethnic prejudice or cultural bias         year.
Business Zones) are SBA-designated
                                                because of their identity as a member of        The SDVOSB Protest is administered
geographic regions that have been
                                                a group without regard to their              by SBA to ensure that only businesses
historically underutilized. There is a
federal governmentwide goal of                  individual capabilities. The following       owned by service-disabled veterans
awarding at least 3 percent of                  individuals are presumed to be socially      receive contracts reserved exclusively for
contracting dollars to small businesses         disadvantaged: Black Americans, Native       them. When a business’s SDVOSB self-
in HUBZones. The HUBZone Program                Americans, Hispanic Americans, Asian         certification is challenged, SBA
also establishes preference for award of        Pacific Americans, and Subcontinent          determines if the business meets the
federal contracts to small businesses in        Asian Americans. An individual who is        status, ownership, and control
these areas. To be eligible for the             not a member of one of these groups          requirements.
HUBZone Program, businesses:                    must establish individual social                Veterans and service-disabled
   • Must have their headquarters located       disadvantage by a preponderance of           veterans may participate in all SBA
     in a HUBZone;                              evidence. Economically disadvantaged         procurement programs. To determine
   • 35 percent of their employees must         individuals are socially disadvantaged       your eligibility, contact your local
     reside in a HUBZone;                       individuals whose ability to compete in      veterans business development officer,
   • Must be at least 51 percent owned by       the free-enterprise system has been          visit the various program websites, or
     one or more U.S. citizens, a community                                                  contact SBA’s Office of Veterans
                                                impaired due to diminished capital and
     development corporation, an
                                                credit opportunities as compared to          Business Development at:
     agricultural cooperative, or an Indian
     tribe.                                     others in the same or similar line of        www.sba.gov/vets.
   Existing businesses that choose to           business who are not socially                   For additional information, visit:
move to qualified areas are eligible. To        disadvantaged.                               www.sba.gov/aboutsba/sbaprograms/gc/prog
fulfill the requirement that 35 percent of         For initial 8(a) Program certification,   rams/gc_service_disabled.html.
a HUBZone firm’s employees reside in a          the net worth of an individual claiming         For more information on certifications
HUBZone, employees must maintain a              disadvantage must be less than               not described in depth here, refer to the
primary residence in a HUBZone for at           $250,000. For continued 8(a) Program         glossary of terms on the following page.
least 180 days or be currently registered       eligibility after admission, the net worth
to vote in that area.
   SBA is responsible for:
                                                must be less than $750,000. In
                                                determining net worth, SBA will exclude
                                                                                             HoW to Get starteD
   • Determining whether or not individual      the ownership interest in the applicant         Once you have identified the
     concerns are qualified HUBZone small       business and the equity in the primary       important information regarding your
     business concerns;                         residence.                                   business, it is time to start the process of
   • Maintaining a list of qualified               For additional information, visit:        procuring a government contract. Take
     HUBZone small business concerns for                                                     these necessary steps to begin the
     use by acquisition agencies in                                                          bidding process:
     awarding contracts under the program;
                                                                                               1. Identify your DUNS (Data Universal
   • Adjudicating protests and appeals of                                                         Numbering System) number
     eligibility to receive HUBZone
                                                sDb                                               To register your business, obtain a
                                                                                                  DUNS number used to identify and
   For additional information, visit:              An SDB (Small Disadvantaged
                                                                                                  track millions of businesses. You can
www.sba.gov/hubzone.                            Business) is defined as one that is at            obtain your free DUNS number by
                                                least 51 percent owned and controlled by          contacting Dun & Bradstreet at
                                                one or more individuals who are socially
8(a) business Development                       and economically disadvantaged.
                                                                                               2. Identify your EIN
proGram                                         Congress has directed that individuals            (Employer Identification Number)
   The 8(a) Business Development                who are members of certain ethnic                 An EIN, otherwise known as a federal
Program is a nine year program                  groups are presumed to be                         tax identification number, is generally
established to assist eligible socially and     disadvantaged. Other persons, including           required of all businesses. For more
economically disadvantaged individuals          women and persons of any race, can also           information, go to
develop and grow their businesses.              qualify by establishing their                     www.irs.gov/businesses/small/article/0,,id
Business development assistance                 disadvantaged status.                             =98350,00.html.
                                                   Firms self-certify as SDB for federal       3. Identify your NAICS and SIC codes
includes one-to-one counseling, training
                                                                                                  The NAICS and SIC codes are used to
workshops, and other management and             prime contracts and subcontracts
                                                                                                  classify the industry a particular
technical guidance. To be eligible for the      without submitting any application to             business occupies. To register your
8(a) program, a business must be:               SBA. To self-certify, firms should                business, supply at least one code.
   • A small business;                          updated their CCR profiles and update             Refer to the Glossary for more
   • Owned by one or more U.S. citizens;        their ORCA profiles, making sure that             information.
   • Be established for two full years before   both profiles reflect their SDB status.        4. Register with the CCR
     applying;                                                                                    (Central Contractor Registration)
   • Owned (at least 51 percent) and                                                              The CCR is an online government-
     controlled by one or more individuals      sDvosb                                            maintained database of companies
     who qualify as socially and
                                                  The SDVOSB (Service-Disabled                    wanting to do business with the
     economically disadvantaged;                                                                  federal government. Agencies search
   • Managed and operated by the
                                                Veteran-Owned Small Business)
                                                Program has a federal government-wide             the database for prospective vendors.
     disadvantaged individual upon whom                                                           The CCR is at www.ccr.gov.
     eligibility is based.                      goal of awarding at least 3 percent of

Visit us online: www.sba.gov/fl/south                                                           SOUTH FLORIDA SMALL BUSINESS RESOURCE —   31
   After completing registration, you will                                                         as protégés to improve their ability to
be asked to enter your small business                                                              compete in the public and private
profile information through the SBA                                                                marketplaces successfully. To find out
                                                                                                   more, go to
Supplemental Page. The information                                                                 www.sba.gov/aboutsba/sbaprograms
will be displayed in the Dynamic Small                                                             /8abd/mentroprogram/index.html.
Business Search.                                                                                3. Online Training Programs
   Creating a profile in CCR and keeping                                                           SBA’s Small Business Training
it current ensures your firm has access                                                            Network is a virtual campus complete
to federal contracting opportunities.                                                              with courses and programs to help the
                                                                                                   small business owner. The free,
Entering your small business profile,
                                                                                                   30-minute course, “Business
including your business information and                                                            Opportunities: A Guide to Winning
key word description, allows contracting                                                           Federal Contracts,” is a good
officers, prime contractors, and buyers                                                            introduction for businesses looking to
from state and local governments to                                                                obtain a contract with the federal
learn about your company.                                                                          government. To view this course,
  5. ORCA                                                                                          among others, go to
     Prospective contractors will need to                                                          www.sba.gov/training.
     complete paperwork as a part of the                                                        4. Online Podcasts
     representations and certifications                                                            To make help even more accessible,
     process that registers your business.                                                         SBA has podcasts on a variety of topics
     To make this process easier for                                                               that will provide more specific
     everyone involved, the government                                                             information on SBA, government
     developed ORCA (Online                                                                        contracting, and small businesses. To
     Representations and Certifications                                                            access these podcasts, go to
     Application), where businesses can                                                            www.sba.gov/tools/audiovideo/Podcasts
     complete all of the paperwork online.        9. Marketing Your Business                       /index.html
     To begin this process, go to                    Registering your business is not           5. Counseling Services
     https://orca.bpn.gov.                           enough to obtain a federal contract:          SBA has a variety of counseling
  6. GSA Schedule                                    you will need to market your business         services aimed at targeting the various
     The GSA (Government Services                    to attract federal agencies. Tips for         needs of small business owners. Some
     Administration) Schedule is used by             good marketing are:                           of the counseling services we offer are:
     GSA to establish long-term,                        o Determine which federal agencies            o SBA district offices: These offices
     government-wide contracts with                       buy your product or service, and              can provide general information
     commercial firms. Once these contracts               get to know them                              about SBA and government
     are established, the government can                o Identify the contracting                      contracts.
     order the services and supplies they                 procedures of those agencies                o SBDCs (Small Business
     need directly from the firms through               o Focus on opportunities in your                Development Centers): SBDCs
     the use of an online shopping tool.                  niche and prioritize                          provide management assistance to
     Becoming a GSA schedule contractor            Although not required, you may want                  current and prospective small
     increases your opportunity for             to obtain a PSC (Product Services Code)                 business owners in the form of
     contracts across all levels of             and/or a FSC (Federal Supply                            both information and guidance.
     government. Businesses interested in       Classification). These codes provide                  o WBCs (Women’s Business
     becoming GSA schedule contractors          additional information about the services               Centers): WBCs exist to help
     should review the information                                                                      women entrepreneurs, especially
                                                and products your business offers.
     available at www.gsa.gov/schedules.                                                                women who are economically
  7. Make Sure Your Business is Financially                                                             and/or socially disadvantaged,
     Sound                                      available resources                                     start and grow their own business.
     This critical step is absolutely                                                                   This is achieved through
                                                  SBA has a variety of services and
     necessary to make sure that your                                                                   comprehensive training and
                                                resources that can provide you with                     counseling on a vast array of topics
     business is financially prepared for the   more information and coach you through
     journey ahead. Even if you are able to                                                             in many languages.
                                                the necessary steps to take in order to be            o SCORE - Counselors to America’s
     obtain a government contract, you will
     not be receiving all of the money at       successful in your search for a                         Small Business: One of SBA’s
     once. It helps to have a clear plan of     government contract.                                    resource partners, SCORE in a
     how your business will stage the             1. The 8(a) Business Development                      non-profit organization dedicated
     benefits of the contract.                       Program                                            to helping entrepreneurs and
  8. FedBizOpps                                      The 8(a) Program provides                          small business start, grow, and
     Federal Business Opportunities, or              development support to small                       succeed nationwide.
     FedBizOpps, is an online service                businesses that are economically                 o Office of Veterans Business
     operated by the federal government              and/or socially disadvantaged. To find             Development: The Office of
     that announces available business               out more, go to                                    Veterans Business Development
     opportunities. FedBizOpps helps                 www.sba.gov/aboutsba/sbaprograms/                  aims at maximizing the
     identify the needs of federal agencies          8abd/.                                             availability, applicability, and
     and available contracting                    2. The Mentor Protégé Program                         usability of SBA programs for
     opportunities. To begin searching for           The Mentor Protégé Program                         Veterans, Service-Disabled
     contracting opportunities, go to                encourages approved mentors to                     Veterans, Reserve Component
     www.fbo.gov.                                    provide various forms of business                  Members, and their dependents or
                                                     assistance to eligible 8(a) participants           survivors.

32 — Small Business Resource   SOUTH FLORIDA                                                                    Visit us online: www.sba.gov/fl/south
      To find the locations of these offices, or
                                                                      GLOSSARY OF TERMS
      to learn more, go to www.sba.gov/local
   6. Procurement Resources                        8(a): The 8(a) Business Development         NAICS codes at any time. To find your
      There are three main resources               Program assists eligible socially and       NAICS code, visit www.census.gov/eos/
      available for procurement concerns:          economically disadvantaged individuals      www/naics/index. html.
         o PTACs (Procurement Technical            develop and grow their business.
           Assistance Centers): PTACs              Businesses that usually have been in        Mentor Protégé Program: The SBA-
           provide assistance to businesses        existence for at least two years may be     sponsored Mentor Protégé Program is a
           that want to sell products and          eligible for the nine-year program that     subset of the 8(a) program. Mentor
           services to federal, state, and/or      includes counseling, training, and          firms are paired with protégé firms to
           local government. To find a PTAC                                                    provide the assistance to compete
                                                   potential federal procurement
           in your state, go to
                                                   opportunities.                              successfully for federal contracts. For
         o PCRs (Procurement Center
                                                                                               more information, go to www.sba.gov/
           Representatives) and CMRs               CCR (Central Contractor Registration):      aboutsba/sbaprograms/8abd/mentor
           (Commercial Marketing                   The CCR is an online government-            program/index.html.
           Representatives): PCRs work to          maintained database of companies
           increase the small business share       wanting to do business with the federal     Service-Disabled Veteran-Owned: The
           of federal procurement awards.          government. Agencies search this            Service-Disabled Veteran-Owned Small
           CMRs offer many services to             database for prospective vendors. To        Business program is a subset of the
           small businesses, including             register with the CCR, go to                Veteran-Owned Small Business
           counseling on how to obtain             www.ccr.gov.                                program, and has a federal
           subcontracts. To find a PCR or                                                      government-wide goal of awarding at
           CMR near you, go to
                                                   FAR (Federal Acquisition Regulations):      least 3 percent of contracting dollars to
           sbaprograms/gcbd/GC_PCRD1.              The FAR is the book of official             Service-Disabled Veteran-Owned Small
           html.                                   acquisition regulations by which            Businesses each year.
                                                   government programs are defined and
                                                   federal agencies determine the              SIC (Standard Industrial Classification):
                                                   awarding of contracts. To view the          SIC codes are four-digit numbers that
                                                   complete FAR, go to www.acquisition.        are used to classify the industry a
                                                   gov/far.                                    particular business occupies. While
                                                                                               NAICS codes have largely replaced SIC
                                                   GCBD (Government Contracting and            codes, you will still need to provide
                                                   Business Development): The Office of        your SIC code. SIC codes can be found
                                                   Government Contracting and Business         at
                                                   Development is an office within SBA         www.osha.gov/pls/imis/sicsearch.html
                                                   that aims to enhance the effectiveness
                                                   of small business programs by               Veteran-Owned: A veteran-owned
                                                   developing policies, regulations, and       small business is defined as one that is
                                                   statutory changes. Please refer to the      at least 51 percent owned and
                                                   official website at                         controlled by one or more veterans; or,
                                                   www.sba.gov/aboutsba/sba                    in the case of any publicly owned
                                                   program/gcbd/ index.html.                   business, at least 51 percent of the
                                                                                               stock is owned by one or more veterans
                                                   HUBZone (Historically Underutilized         and whose management and daily
                                                   Business Zone): HUBZones are SBA-           business operations are controlled by
                                                   designated geographic regions that          one or more veterans. For more
                                                   have been historically underutilized.       information, go to www.sba.gov/ vets.
 Additional Online Resources                       There is a federal government-wide
                                                   goal of awarding at least 3 percent of      Women-Owned: A woman-owned
    ■ Department of Defense (The DoD is            contracting dollars to small businesses     small business is defined as one that is
      the largest purchaser of goods from          in HUBZones. In order to be eligible for    at least 51 percent owned and
      small businesses):                           the HUBZone program, businesses             controlled by one or more women; or, in
      www.acq.osd.mil/sadbu                                                                    the case of any publicly owned
                                                   must have their headquarters located
    ■ Office of Federal Procurement Policy:
                                                   in a HUBZone and 35 percent of their        business, at least 51 percent of the
      procurement                                  employees must reside in a HUBZone.         stock is owned by one or more women
    ■ Acquisition Forecast:                                                                    and whose management and daily
      http://acquisition.gov/comp/                 NAICS (North American Industry              business operations are controlled by
      procurement_forecasts/index.html             Classification): NAICS codes are six-       one or more women. There is a federal
    ■ Federal Supply Schedule (FSS):               digit numbers that are used to classify     goal of awarding at least 5 percent of
      www.gsa.gov                                  the industry a particular business          contracting dollars to women-owned
    ■ GSA Center for Acquisition Excellence:       occupies. You will need at least one        small businesses each year. For more
      www.gsa.gov/Portal/gsa/ep/content            NAICS code to complete your                 information, go to www.sba.gov/
      View.do?contentType=GSA_                     registration, but be sure to list as many   aboutsba/sbaprograms/online.wbc
                                                   as apply. You may also add or change

Visit us online: www.sba.gov/fl/south                                                             SOUTH FLORIDA SMALL BUSINESS RESOURCE —   33
                                               DISASTER RECOVERY &

                   DISASTER ASSISTANCE
                        Knowing the Types of Assistance Available for Recovery
                                                                                                 More information on all of SBA’s
                                                                                              disaster assistance programs, including
                                                                                              information for military reservists, is
                                                                                              available at: http://www.sba.gov/disaster
                                                                                              Disaster Preparedness
                                                                                                 For small businesses, surviving a
                                                                                              disaster doesn’t begin with clearing the
            he disaster program is SBA’s       injury disaster loans to small businesses,     debris and returning to work.

T           largest direct loan program,       small agricultural cooperatives and               Surviving begins long before the
            and the only SBA program for       private nonprofit organizations of all         disaster strikes, or before active-duty
            entities other than small          sizes. The loan limit for economic injury,     orders are received – with proper
            businesses. SBA is                                                                planning. Your planning should include
                                               as a direct result of the disaster event, is
responsible for providing affordable,                                                         insurance coverage, emergency power,
                                               $2 million. These working capital loans
timely and accessible financial assistance                                                    protection of company records, fire safety,
                                               are intended to be made to entities
to homeowners, renters, businesses of all                                                     medical emergencies, taking care of your
                                               without credit elsewhere, as determined        employees and continuity planning – how
sizes and private, non-profit                  by SBA, to help pay ordinary and
organizations following declared                                                              your business will continue during and
                                               necessary operating expenses that would        after the emergency or disaster.
disasters. By law, governmental units          have been payable barring the disaster
and agricultural enterprises are                                                                 Starting is as easy as clicking on the
                                               event. The limit for physical and EIDL         SBA’s Web site at: http://www.sba.gov/
                                               loans combined is $2 million.                  disaster assistance. The site includes a
   The SBA is authorized by the Small
Business Act to make two types of
                                                  Military Reservists Economic Injury         wealth of information on the SBA’s
disaster loans:                                Disaster Loans, a type of economic injury      disaster recovery programs for home-
                                               loan, are available for up to $2 million to    owners and renters, and businesses of all
                                               assist eligible small businesses meet          sizes. There are articles on emergency
Physical Disaster Loans
   Physical Disaster Loans are the             their ordinary and necessary operating         planning for disasters, descriptions of
primary source of funding for permanent        expenses that they could have met, but         SBA’s programs, and links to
rebuilding and replacement of uninsured        are unable to meet, because an essential       government and industry Web sites with
or underinsured disaster-caused                employee was “called up” to active duty        great planning information.
damages to privately-owned real and/or         in his/her role as a military reservist.          Additionally, to help small businesses
personal property. SBA’s physical              These loans are intended to provide only       with their preparedness planning, SBA
disaster loans are available to                the amount of working capital needed by        has teamed up with Agility Recovery
homeowners, renters, businesses of all         a small business to pay its necessary          Solutions to encourage small businesses
sizes and private nonprofit organizations      obligations as they mature until               to take the necessary steps to protect
of all sizes. A homeowner may apply for a      operations return to normal after the          their employees, important records and
loan of up to $200,000 to repair or            essential employee is released from            their business assets. SBA and Agility
replace the primary residence to its pre-      active military duty.                          have partnered to provide an educational
disaster condition. Homeowners or                                                             tool for small business owners via the
                                                  For all disaster loans, SBA can only
renters may apply for a loan up to                                                            Prepare My Business Web site
                                               approve loans to applicants having a
$40,000 to help repair or replace personal                                                    (www.preparemy business.org).
                                               credit history acceptable to SBA and who
property, such as clothing, furniture or                                                         As small businesses are leading
                                               also show the ability to repay the loans.      America’s economic recovery, many of
automobiles, lost in the disaster.             The terms of each loan are established in
Businesses and private, nonprofit                                                             them are investing time and money into
                                               accordance with each borrower’s ability        their plans to grow and create jobs.
organizations of any size may apply for a      to repay. The law gives SBA several
loan up to $2 million (actual loan                                                            Developing a strong disaster prepared-
                                               powerful tools to make disaster loans          ness plan should be a critical and
amounts are based on the amount of             affordable: low-interest rates (around 4
uncompensated damage) to repair or                                                            integral piece of those efforts. Planning
                                               percent), long-terms (up to 30 years), and     for a disaster is the best way of limiting
replace real property, machinery,
                                               refinancing of prior liens (in some cases).    its effects.
equipment, fixtures, inventory and
                                               As required by law, the interest rate for
leasehold improvements.                                                                       Other helpful sites include:
                                               each loan is based on SBA’s
                                               determination of whether each applicant          Department of Homeland Security
Economic Injury Disaster Loans                 does or does not have credit available         (DHS) and the Federal Emergency
  Economic injury disaster loans provide                                                      Management Agency (FEMA) -
                                               elsewhere (the ability to borrow or use
the necessary working capital after a                                                         www.ready.gov
                                               their own resources to overcome the              Red Cross Ready Rating Program -
declared disaster until normal operations
resume. The law restricts economic                                                            www.readyrating.org

34 — Small Business Resource   SOUTH FLORIDA                                                                   Visit us online: www.sba.gov/fl/south

                               WATCHING OUT FOR YOU
                                        The SBA is Your Voice in Washington

oFFice oF aDvocacY                           nonprofit organizations), and consider
                                             regulatory alternatives that minimize
                                                                                         owners, nonprofit organizations and
                                                                                         small government entities. Comments
   The SBA’s Office of Advocacy, the         the economic burden on small entities.      are forwarded to federal agencies for
“small business watchdog” of the               Advocacy’s mission is enhanced by a       review, and in some cases fines may be
government, examines the role and            team of regional advocates, located in      lowered or eliminated and decisions
status of small business in the economy      the SBA’s 10 regions. They are              changed in favor of the small business
and independently represents the views       Advocacy’s direct link to small business    owners. Each year the National
of small business to federal agencies,       owners, state and local government          Ombudsman files a report with the U.S.
Congress, the President and federal          entities, and organizations that support    Congress on the responsiveness of
appellate courts as friends of the court.    the interests of small entities. The        federal agencies regarding their actions
Advocacy compiles and interprets             regional advocates help identify            of regulatory and compliance
statistics on small business and is the      regulatory concerns of small business by    enforcement on small businesses.
primary entity within the federal            monitoring the impact of federal and           To request help, send the National
government to disseminate small              state policies at the grassroots level.     Ombudsman a complete Federal Agency
business data.                                 Learn more about the Office of            Comment Form. You may do this by fax
   Headed by the Chief Counsel for           Advocacy at: www.sba.gov/advo.              at 202-481-5719; online at the
Advocacy, the office also funds outside                                                  Ombudsman’s Web page:
research of small business issues and
produces numerous publications to            oFFice oF tHe national                      http://www.sba.gov/ombudsman; or by mail
                                                                                         at 409 Third Street S.W., Mail Code
inform policy makers about the               ombuDsman                                   2120, Washington, DC 20416.
important role of small business in the        If excessive fines, penalties or unfair      The Ombudsman also coordinates 10
economy and the impact of government         regulatory enforcement by federal           Regional Regulatory Fairness Boards
policies on small business. In addition,     agencies are problems for your small        which meet regularly to receive
the office monitors federal agency           business, you have a voice in               comments about federal regulations
compliance with the Regulatory               Washington, D.C., through the SBA’s         affecting small businesses.
Flexibility Act – the law that requires      Office of the National Ombudsman.              Learn more about the National
agencies to analyze the impact of their        The Ombudsman receives comments
proposed regulations on small entities                                                   Ombudsman from the Web site above or
                                             regarding federal regulatory                call 888-REG-FAIR.
(including small businesses, small           enforcement from small business
governmental jurisdictions and small

Visit us online: www.sba.gov/fl/south                                                      SOUTH FLORIDA SMALL BUSINESS RESOURCE —   35
 Chambers of Commerce                   ENGLEWOOD CoC                      HALLANDALE CoC                     MELBOURNE-PALM BAY AREA CoC
 APOLLO BEACH CoC                          941-474-5511 • 941-475-9257 F      954-454-0541 • 954-454-0930 F     321-724-5400 • 321-725-2093 F
   813-645-1366 • 813-641-2612 F        ESTERO CoC                         HALLANDALE-PEMBROKE PARK CoC       MIAMI BEACH CoC
 AUBURNDALE CoC                            239-948-7990 • 239-947-9968 F      954-454-0541 • 954-454-0930 F     305-672-1270 • 305-538-4336 F
   863-967-3400 • 863-967-0880 F        EVERGLADES CITY CoC                HARDEE COUNTY/WAUCHULA CoC         MIAMI CoC SOUTH
 AVENTURA CoC                              239-695-3941 • 239-695-3172 F      863-773-6967 • 863-773-0229 F     305-661-1621 • 305-666-0508 F
   305-935-2131 • 305-690-9124 F        FLORIDA COC                        HIALEAH CoC                        MIAMI LAKES CoC
 AVENTURA MARKETING COUNCIL             FLORIDA GOLD COAST/BAY HARBOR         305-687-5555 • 305-556-7333 F     305-556-2212 • 305-821-2349 F
   305-935-2131 • 305-690-9124 F        ISLANDS CoC                        HIALEAH-LATIN CoC                  MIAMI-DADE CoC
 AVON PARK CoC                             305-866-6020 • 305-866-0635 F      305-828-9898 • 305-828-9777 F     305-751-8648 • 305-758-3839 F
   863-453-3350 • 863-453-0973 F        FORT MEADE CoC                     HOBE SOUND CoC                     MIRAMAR-PEMBROKE CoC
 BELLE GLADE CoC                           863-285-8253 • 863-285-6968 F      772-546-4724 • 772-546-9969 F     954-432-9808 • 954-432-9193 F
   561-996-2745 • 561-996-2252 F        FORT MYERS BEACH CoC               HOMESTEAD-FLORIDA CITY CoC         NAPLES AREA CoC
 BOCA GRANDE CoC                           239-454-7500 • 239-454-7910 F      305-247-2332 • 305-246-1100 F     239-262-6376 • 239-262-8374 F
   941-964-0568 • 941-964-0260 F        FROSTPROOF CoC                     IMMOKALEE CoC                      NORTH DADE CoC
 BOCA GRANDE CoC                        FT. PIERC/ST. LUCIE COUNTY CoC        239-657-3237 • 239-657-5450 F     305-690-9123 • 305-690-9124 F
   941-964-0568 • 941-964-2060 F           772-595-9999 • 772-461-9084 F   INDIAN RIVER COUNTY CoC            NORTH FORT MYERS CoC
 BONITA SPRINGS AREA CoC                GATEWAY AREA CoC                      772-567-3491 • 772-778-3181 F     239-997-9111 • 239-997-4026 F
   239-992-2943 • 239-992-5011 F        GLADES COUNTY/MOOREHAVEN CoC       INDIANTOWN CoC                     NORTH MIAMI BEACH CoC
 BOYNTON BEACH CoC                         863-946-0440 • 863-946-2282 F      772-597-2184 • 772-597-6063 F     305-944-8500 • 305-944-8191 F
   561-732-9501 • 561-734-4304 F        GREATER BARTOW CoC                 ISLAMORADA CoC                     NORTH MIAMI CoC
 BRADENTON/HOLMES BEACH CoC                863-533-7125 • 863-533-3793 F      305-664-4503 • 305-664-4289 F     305-891-7811 • 305-893-8522 F
   941-778-1541 • 941-778-9679 F        GREATER BOCA RATON CoC             JENSEN BEACH CoC                   OAKLAND PARK/WILTON MANORS CoC
 BROWARD COUNTY CoC                        561-395-4433 • 561-392-3780 F      772-334-3444 • 772-334-0817 F     954-568-7755 • 954-568-7733 F
   954-565-5750 • 954-566-3398 F        GREATER BRANDON CoC                KEY BISCAYNE CoC                   OKEECHOBEE COUNTY CoC
 CAMACOL-LATIN CoC                         813-689-1221 • 813-689-9440 F      305-361-5207 • 305-361-9411 F     863-763-6464 • 863-763-3531 F
 CAPE CORAL CoC                         GREATER DADE CITY CoC              KEY LARGO CoC                      UPPER TAMPA BAY REGIONAL CoC
   239-549-6900 • 239-549-9609 F           352-567-3769 • 352-567-3770 F      800-822-1088 • 305-451-4726 F     813-855-4233 • 813-854-1237 F
 COC OF THE PALM BEACHES                GREATER FORT LAUDERDALE CoC        KEY WEST CoC                       PAHOKEE CoC
   561-833-3711 • 561-833-5582 F           954-462-6000 • 954-527-8766 F      305-294-2587 • 305-294-7806 F     561-924-5579 • 561-924-8116 F
 & JUNO BEACH                              239-332-3624 • 239-332-7276 F      407-847-3174 • 407-870-8607 F     561-655-3282 • 561-655-7191 F
   561-746-7111 • 561-746-7715 F        GREATER HOLLYWOOD CoC              LAKE ALFRED CoC                    PALM BEACH GARDENS CoC
 CHAMBER OF SOUTHWEST FLORIDA              954-923-4000 • 954-923-8737 F   LAKE PLACID CoC                      561-694-2300 • 561-694-0126 F
   239-278-4001 • 239-278-3319 F        GREATER LABELLE CoC                   863-465-4331 • 863-465-2588 F   PALM CITY CoC
 CHARLOTTE COUNTY/PUNTA GORDA              863-675-0125 • 863-675-6160 F   LAKE WALES AREA CoC                  772-286-8121 • 772-286-3331 F
 CHAMBER                                GREATER MARATHON CoC                  863-676-3445 • 863-676-3446 F   PALM HARBOR CoC
   941-639-2222 • 941-639-6330 F           800-262-7284 • 305-289-0183 F   LAKE WORTH CoC                       727-784-4287 • 727-786-2336 F
 CLEARWATER BEACH CoC                   GREATER MIAMI CoC                     561-582-4401 • 561-547-8300 F   PARKLAND CoC
   727-447-7600 • 727-443-7812 F           305-350-7700 • 305-374-6902 F   LAKELAND CoC                         954-346-7275 • 561-750-9781 F
 CLEARWATER CoC                         GREATER MIAMI SHORES CoC              863-688-8551 • 863-683-7454 F   PERRINE CoC
   727-461-0011 • 727-449-2889 F           305-754-5466 • 305-759-8872 F   LANTANA CoC                          305-238-7192 • 305-666-0508 F
 CLEWISTON CoC                          GREATER MULBERRY CoC                  561-585-8664 • 561-585-0644 F   PINELLAS PARK CoC
   863-983-7979 • 863-983-7108 F           863-425-4414 • 863-425-3837 F   LARGO MID-PINELLAS CoC               727-544-4777 • 727-209-0837 F
 COCOA BEACH AREA CoC                   GREATER PALM BAY CoC                  727-584-2321 • 727-586-3112 F   PLANT CITY CoC
   321-459-2200 • 321-459-2232 F           321-951-9998 • 321-951-0012 F   LATIN COC OF BROWARD COUNTY          813-754-3707 • 813-752-8793 F
 COCONUT CREEK CoC                      GREATER PALM HARBOR CoC               954-625-6616 • 954-625-6693 F   POMPANO BEACH CoC
   954-556-4811 • 954-556-1904 F           727-784-4287 • 727-786-2336 F   LAUDERDALE-BY-SEA CoC                954-941-2940 • 954-785-8358 F
 COCONUT GROVE CoC                      GREATER PINE ISLAND CoC               954-776-1000 • 954-776-6203 F   PORT CHARLOTTE CoC
   305-444-7270 • 305-444-2498 F           239-283-0888 • 239-283-0336 F   LAUDERDALE LAKES CoC                 941-627-2222 • 941-627-9730 F
 CORAL GABLES CoC                       GREATER PLANTATION CoC                954-732-4000 • 954-733-7444 F   PUERTO RICAN CoC
   305-446-1657 • 305-446-9900 F           954-587-1410 • 954-587-1886 F   LEE COUNTY CoC                     OF BROWARD COUNTY
 CORAL SPRINGS CoC                      GREATER RIVERVIEW CoC                 239-931-0931 • 239-931-0917 F     954-559-5355 • 954-983-5327 F
   954-752-4242 • 954-827-0543 F           813-643-8000 • 813-643-8500 F   LEHIGH ACRES CoC                   PUERTO RICAN CoC OF SOUTH FLORIDA
 DANIA BEACH CoC                        GREATER SEFFNER AREA CoC              239-369-3322 • 239-368-0500 F     305-571-8006 • 305-571-8007 F
   954-926-2323 • 954-926-2384 F        GREATER SEMINOLE AREA CoC          LIGHTHOUSE POINT CoC               PUERTO RICAN CoC SARASOTA/MANATEE
 DAVIE-COOPER CITY CoC                     727-392-3245 • 727-397-7753 F      954-782-5647 • 954-782-6540 F   RUSKIN CoC
   954-581-0790 • 954-581-9684 F        GREATER SOUTH DADE CoC             LONGBOAT KEY CoC                     813-645-3808 • 813-645-2099 F
 DEERFIELD BEACH CoC                       305-661-1621 • 305-666-0508 F      941-383-2466 • 941-383-8217 F   SAFETY HARBOR CoC
   954-427-1050 • 954-427-1056 F        GREATER SUNRISE CoC                LOWER KEYS CoC                       727-726-2890 • 727-726-2733 F
 DELRAY BEACH CoC                          954-835-2428 • 954-835-2431 F      305-872-2411 • 305-872-0752 F   SANIBEL/CAPTIVA ISLANDS CoC
   561-278-0424 • 561-278-0555 F        GREATER TAMPA CoC                  LOXAHATCHEE CoC                      239-472-1080 • 239-472-1070 F
 DESOTO COUNTY CoC                         813-228-7777 • 813-223-7899 F      561-790-6200 • 561-791-2069 F   SARASOTA CoC
   863-494-4033 • 863-494-3312 F        GREATER TEMPLE TERRACE CoC         LUTZ/CENTRAL PASCO CoC               941-955-2508 x235 • 941-366-5621 F
 DORAL & AIRPORT WEST CoC                  813-989-7004 • 813-989-7005 F      813-909-2722 • 813-909-0827 F   SEBASTIAN RIVER CoC
   305-244-1641 • 305-471-0187 F        GULF BEACHES OF TAMPA BAY CoC      MANATEE/PALMETTO CoC                 772-589-5969 • 772-589-5993 F
 DUNDEE AREA CoC                           727-360-6957 • 727-360-2233 F      941-748-3411 • 941-745-1877 F   SEBRING CoC
   863-439-3261 • 863-439-3261 F        GULFPORT CoC                       MARCO ISLAND AREA CoC                863-385-8448 • 863-385-8810 F
 DUNEDIN CoC                               727-344-3711 • 727-344-5461 F      239-394-7549 • 239-394-3061 F   SEMINOLE CoC
   727-736-5066 • 727-734-8942 F        HAINES CITY CoC                    MARGATE CoC                          727-392-3245 • 727-455-0285 F
                                           863-422-3751 • 863-422-4704 F      954-582-0399 • 954-580-0107 F

36 — Small Business Resource   SOUTH FLORIDA                                                                          Visit us online: www.sba.gov/fl/south
 SEMINOLE COUNTY CoC                               STUART/MARTIN COUNTY CoC               TREASURE ISLAND CoC                          WINTER HAVEN CoC
    407-333-4748 • 407-829-2100 F                     772-287-1088 • 772-220-3437 F         727-360-4121 • 727-360-4609 F                863-293-2138 • 863-297-5818 F
 SO. FLORIDA/BROWARD INT'L CoC                     SUN CITY AREA CoC                      VENICE CoC                                   WOMEN'S CoC
    561-542-8664 • 561-362-8227 F                     813-634-5111 • 813-634-8438 F         941-488-2236 • 941-484-5903 F                305-446-6660 • 305-675-8523 F
 SOUTH FLORIDA HISPANIC CoC                        TAMARAC CoC                            VENICE CoC                                   YBOR CITY CoC
 OF SOUTH FLORIDA                                     954-722-1520 • 954-721-2725 F         941-488-2236 • 941-484-5903 F                813-248-3712 • 813-247-1764 F
    305-534-1903 • 305-534-8365 F                  TAMPA BAY HISPANIC CHAMBER             WELLINGTON CoC                               ZEPHYRHILLS CoC
 ST. CLOUD CoC                                        813-414-9411 • 813-414-0811 F         561-792-6525 • 561-792-6200 F                813-782-1913 • 813-783-6060 F
    407-892-3671 • 407-892-5289 F                  TARPON SPRINGS CoC                     WEST PASCO CoC
 ST. PETERSBURG AREA CoC                              727-937-6109 • 727-937-2879 F         727-842-7651 • 727-848-0202 F
    727-821-4069 • 727-895-6326 F                  TITUSVILLE AREA CoC                    WESTON AREA CoC
                                                      321-267-3036 • 321-264-0127 F         954-389-0600 • 954-384-6133 F

   2010 Active                     CITIBANK, N.A.                 FIRST BANK & TRUST OF   HSBC BANK USA, N.A.        PRIME BANK                    TOTALBANK
                                      Miami, FL                   INDIANTOWN                Fort Lauderdale, FL        Melbourne, FL                 Miami, FL
   Lenders                            305-599-5422                   Palm City, FL          954-467-8772               321-751-6999                  305-476-6206
   1ST UNITED BANK                                                                        INTERCREDIT BANK, N.A.
                                   CITY NATIONAL BANK                                                                PROFESSIONAL BANK             UNITED MIDWEST SAVINGS
     West Palm Beach, FL                                                                    Miami, FL
                                   OF FLORIDA                     FIRST COMMUNITY BANK                                 Coral Gables, FL            BANK
     561-616-3021                                                                           305-375-8442
                                      Miami, FL                   OF SW FLORIDA                                        786-406-7624                  Altamonte Springs, FL
                                      305-577-7325                   Juno Beach, FL       JPMORGAN CHASE BANK,                                       407-331-5564
                                                                     866-330-0686         N.A.                       RBC BANK (USA)
                                   COMMUNITY BANK                                           All branch offices         Palm Beach Gardens, FL      UPS CAPITAL BUSINESS
     Miami, FL
                                   OF BROWARD                     FIRST NATIONAL BANK                                  561-622-4286                CREDIT
                                     Weston, FL                   OF SOUTH MIAMI          KEYBANK, N.A.                                              Davie, FL
                                     954-377-0903                    Miami, FL              All branch offices       REGENT BANK                     954-680-7454
                                                                     305-412-5255                                      Fort Lauderdale, FL
     Miami, Fl
                                   COMMUNITY BANK OF                                      LIVE OAK BANK                954-765-0747                WACHOVIA BANK, NA
                                   FLORIDA                        FIRST PEOPLES BANK         Saint Petersburg, FL                                   All branch offices
                                     Homestead, FL                   Port St. Lucie, FL      727-576-0123            REGIONS BANK
                                     305-242-4614                    772-398-1388                                      All branch offices          WELLS FARGO BANK, NA
     Fort lauderdale, FL
                                                                                          M&I MARSHALL & ILSLEY                                     All branch offices
                                   COMMUNITY BANK                 FLAGLER BANK            BANK                       SABAL PALM BANK
                                   OF MANATEE                       Fort Lauderdale, FL     Bradenton, FL              Sarasota, FL                OTHER
                                     Bradenton, FL                  954-928-3820            941-795-3050               941-361-1122
     Melbourne, FL
                                     941-714-7715 or
                                     941-756-0099                 FLAGSHIP COMMUNITY      MARINE BANK & TRUST        STEARNS BANK, N.A.            LENDERS
                                                                  BANK                    COMPANY                      Sarasota, FL
   BAY CITIES BANK                                                                          Vero Beach, FL                                         1ST MANATEE BANK
                                   COMMUNITY SOUTH BANK             Clearwater, FL                                     941-366-1931
     Tampa, FL                                                                              772-231-6611                                             Parrish, FL
                                     Youngstown, FL                 727-451-5053
     813-281-0009                                                                                                                                    941-776-3419
                                     850-722-7093                                         MERCANTIL                  SUNCOAST SCHOOLS FCU
                                                                  FLORIDA SHORES BANK-    COMMERCEBANK, N.A.           Tampa, FL
   BAY GULF CREDIT UNION                                                                                                                           1ST NATIONAL BANK
                                   CONTINENTAL NATIONAL           SOUTHEAST                 Coral Gables, FL           813-621-7511
     Tampa, FL                                                                                                                                     OF SOUTH FLORIDA
                                   BANK OF MIAMI                    Pompano Beach, FL       305-441-8415
     813-932-1301                                                                                                                                    Homestead, FL
                                     Miami, FL                      954-876-2315                                     SUNTRUST BANK
                                     305-643-8244                                                                      All branch offices            305-247-5541
   BORREGO SPRINGS BANK                                                                   NEWTEK SMALL BUSINESS
                                                                  FLORIDA SHORES BANK-    FINANCE, INC.
     Panama City Beach, FL                                                                                                                         ACHIEVA CREDIT UNION
                                   EUROBANK                       SOUTHWEST                  Wellington, FL          SUPERIOR FINANCIAL
     866-644-0042                                                                                                                                    Clearwater, FL
                                     Coral Gables, FL               Venice, FL               800-749-8707            GROUP, LLC
     Melbourne, FL                                                                                                                                   727-431-7490
                                     305-350-1100                   941-237-2006                                       Walnut Creek, CA
                                                                                          OCEAN BANK                   925-296-0500
                                   FARM CREDIT OF SW              GULFSHORE BANK                                                                   AMERICAN NATIONAL BANK
   BUSEY BANK                                                                               Miami, FL
                                   FLORIDA, ACA                     Tampa, FL                                        SYNOVUS BANK                    Oakland Park, FL
     Fort Myers, FL                                                                         305-442-2660
                                     Arcadia, FL                    813-418-3041                                       Saint Petersburg, FL          954-491-7788
                                     863-494-0500                                         PATRIOT BANK                 727-824-8726
                                                                  HIGHLANDS INDEPENDENT                                                            ANDEREN BANK
   CALUSA NATIONAL BANK                                                                     Trinity, FL
                                   FIFTH THIRD BANK               BANK                                               TD BANK, N.A.                   Palm Harbor, FL
     Port Charlotte, FL                                                                     727-376-1776
                                      Boca Raton, FL                Sebring, FL                                        Fort Lauderdale, FL           727-771-4667
                                      561-367-4309                  863-314-9797          PILOT BANK                   954-233-2032
                                                                                                                                                   BAC FLORIDA BANK
   CENTRAL BANK                                                                              Tampa, FL
                                   FIRST AMERICAN BANK            HOMEBANC, N.A.                                     THE BANK OF COMMERCE            Coral Gables, FL
     Tampa, FL                                                                               813-349-4543
                                      Fort Myers, FL                Naples, FL                                         Sarasota, FL                  305-789-7000
                                      239-277-1116                  239-348-3971          PINNACLE BANK                941-328-6792
                                                                                                                                                   BANCO INTERNACIONAL DE
   CIT SMALL BUSINESS                                                                        Orange City, FL
                                   FIRST BANK - CLEWISTON         HORIZON BANK                                       THE PALM BANK                 COSTA RICA, S.A.
   LENDING                                                                                   386-774-0977
                                      Clewiston, FL                 Bradenton, FL                                      Tampa, FL                     Coral Gables, FL
      Fort Lauderdale, FL                                                                                                                            305-374-0855
                                      863-983-8191                  941-753-2265          PNC BANK, N.A.               813-250-0071
                                                                                            Pembroke Pines, FL

Visit us online: www.sba.gov/fl/south                                                                                       SOUTH FLORIDA SMALL BUSINESS RESOURCE —          37
    Boca Raton, FL               West Palm Beach, FL     OF AMERICA                OF FLORIDA                   Fort Lauderdale, FL          Miami, FL
    561-544-1618                 561-833-7006               Saint Petersburg, FL     West Palm Beach, FL        954-771-5525                 305-358-4334
                                                            727-520-8837             561-615-5007
  BANK OF BELLE GLADE          DESJARDINS BANK, N.A.                                                          MAGNIFY CREDIT UNION         SECURITY BANK
    Belle Glade, FL              Hallandale, FL          FIRST EAST SIDE SAVINGS   GREAT EASTERN BANK          Mulberry, FL                  N. Fort Lauderdale, FL
    561-996-6711                 954-454-1001            BANK                      OF FLORIDA                  863-774-1103                  954-971-9890
                                                            Tamarac, FL              Miami, FL
  BANK OF CORAL GABLES         EASTERN NATIONAL BANK        954-721-3400             305-716-9000             MANATEE RIVER                SOUTHERN COMMERCE
    Coral Gables, FL             Miami, FL                                                                    COMMUNITY BANK               BANK
    305-500-9501                 305-995-5800            FIRST HOME BANK           GROW FINANCIAL FEDERAL       Palmetto, FL                 Tampa, FL
                                                            Seminole, FL           CREDIT UNION                 941-722-2992                 813-621-2080
  BANK OF NAPLES               EDISON NATIONAL BANK         727-394-2265             Tampa, FL
    Naples, FL                   Fort Myers, FL                                      813-837-2451             MARQUIS BANK                 SOUTHWEST CAPITAL BANK,
    239-213-6779                 239-466-1800            FIRST NATIONAL BANK                                   North Miami Beach, FL       N.A.
                                                         NORTHWEST FLORIDA         GTE FEDERAL CREDIT UNION    305-650-0651                  Fort Myers, FL
  BANKUNITED                   ENGLEWOOD BANK               Panama City, FL          Tampa, FL                                               239-333-2802
    Miami Lakes, FL              Englewood, FL              850-769-3207             813-414-6553             MERCANTILE BANK
    305-231-6627                 941-475-6771                                                                  Coral Gables, FL            STERLING BANK
                                                         FIRST NATIONAL BANK       GULFSTREAM BUSINESS         305-441-2222                  Lantana, FL
  BBU BANK                     ESPIRITO SANTO BANK       OF CENTRAL FLORIDA        BANK                                                      561-656-3057
    Coral Gables, FL           OF FLORIDA                   Winter Park, FL          Stuart, FL               MIDFLORIDA FEDERAL
    786-552-0537                 Miami, FL                  407-539-7729             772-426-8100             CREDIT UNION                 STONEGATE BANK
                                 305-539-7700                                                                   Lakeland, FL                 Jupiter, FL
  BROWARD BANK OF                                        FIRST NATIONAL BANK       HELM BANK                    863-616-2182                 561-354-4275
  COMMERCE                     EXECUTIVE NATIONAL BANK   OF PASCO                    Miami, FL
    Fort Lauderdale, FL          Miami, FL                  Dade City, FL            305-379-4356             NATBANK, N.A.                TAMPA BAY FEDERAL
    954-761-4900                 305-273-2915               352-521-3727                                        Hollywood, FL              CREDIT UNION
                                                                                   HERITAGE BANK OF             954-923-4933                 Tampa, FL
  CAJA MEDITERRANEO            FAIRWINDS CREDIT UNION    FIRST NATIONAL BANK       FLORIDA                                                   813-247-4414
  MIAMI                          Orlando, FL             OF WAUCHULA                 Lutz, FL                 NATIONAL BANK OF
    Miami, FL                    407-277-6030               Wauchula, FL             813-909-8663             SOUTHWEST FLORIDA            TERRABANK, NA
    305-421-6573                                            863-773-4136                                        Port Charlotte, FL           Miami, FL
                               FARM CREDIT OF                                      INDIAN RIVER NATIONAL        941-258-3475                 305-448-4898
    Port Charlotte, FL           Vero Beach, FL             Boca Raton, FL           Vero Beach, FL           NORTHERN TRUST BANK          THE BANK OF MIAMI, N.A.
    941-624-5400                 772-770-2535               561-392-1772             772-569-9200             OF FLORIDA                     Coral Gables, FL
                                                                                                                Miami, FL                    305-854-8800
     Frostproof, FL              Sanford, FL             OF THE FLORIDA KEYS         Hialeah, FL                                           THE BANK OF TAMPA
     863-635-2244                407-323-1833               Key West, FL             305-824-0001             NORTHSTAR BANK                 Tampa, FL
                                                            305-296-8535                                        Tampa, FL                    813-872-1216
  CITIZENS COMMUNITY           FIRST AMERICA BANK                                  INTERNATIONAL FINANCE        813-549-5030
  BANK                            Osprey, FL             FIRST-CITIZENS BANK &     BANK                                                    TIB BANK
  OF FLORIDA                      941-918-2265           TRUST CO.                   Miami, FL                OCULINA BANK                    Naples, FL
     Marco Island, FL                                       Boca Raton, FL           305-648-8874               Vero Beach, FL                239-598-5889
     941-389-1800              FIRST BANK OF MIAMI          561-544-1908                                        772-563-2212
                                  Coral Gables, FL                                 INTERVEST BANK                                          U.S. CENTURY BANK
  COCONUT GROVE BANK              305-444-7600           FIRSTCITY BANK OF           Clearwater, FL           ORLANDO NATIONAL BANK           Miami, FL
    Miami, FL                                            COMMERCE                    727-442-2551               Longwood, FL                  305-260-9400
    305-808-4012               FIRST BANK OF THE PALM       North Palm Beach, FL                                407-831-1776
                               BEACHES                      561-630-5595           JEFFERSON BANK OF                                       UNION CREDIT BANK
  COMMUNITY BANK                  West Palm Beach, FL                              FLORIDA                    PACIFIC NATIONAL BANK          Miami, FL
  OF THE SOUTH                    561-847-2700           FLORIDA BANK                Oldsmar, FL                Miami, FL                    305-398-9065
    Merritt Island, FL                                     Tampa, FL                 727-781-7500               305-539-7500
                               FIRST CITRUS BANK
    321-452-0420                                           813-347-5478                                                                    UNION STATE BANK
                                  Brandon, FL                                                                 PARADISE BANK
                                                                                   JGB BANK, NATIONAL                                        Naples, FL
                                  813-864-0934                                                                  Boca Raton, FL
  COMMUNITY CREDIT UNION                                 FLORIDA BUSINESS BANK     ASSOCIATION                                               239-417-0276
  OF FLORIDA                                               Melbourne, FL             Miami, FL                  561-392-5444
                               FIRST COAST COMMUNITY
    Rockledge, FL              BANK                        321-253-1555              305-418-6000             PREMIER AMERICAN BANK,       USF FEDERAL CREDIT UNION
    321-637-3138                  Fernandina Beach, FL                                                        N.A.                           Tampa, FL
                                  904-277-5292           FLORIDIAN COMMUNITY       KENNEDY SPACE CENTER         Miami, FL                    813-569-2000
  COMMUNITY NATIONAL                                     BANK                      CREDIT UNION                 305-662-4512
  BANK OF BARTOW               FIRST COMMERCIAL BANK       Davie, FL                 Merritt Island, FL                                    VALRICO STATE BANK
    Bartow, FL                 OF FLORIDA                  954-434-8050              321-455-9400             PREMIER COMMUNITY              Valrico, FL
    863-533-0475                  Lake Mary, FL                                                               BANK OF FLORIDA                813-689-1231
                                  407-328-3163           GE CAPITAL SMALL          LANDMARK BANK OF             Largo, FL
  CORNERSTONE COMMUNITY                                  BUSINESS FINANCE CORP.    FLORIDA                      727-585-3111               WAUCHULA STATE BANK
  BANK                         FIRST COMMERCIAL BANK       Maitland, FL              Sarasota, FL                                           Wauchula, FL
    Saint Petersburg, FL       OF TAMPA BAY                407-771-0020 or           941-954-5100             REPUBLIC BANK OF FLORIDA      941-773-4151
    727-526-5678                  Tampa, FL                770-690-9100                                         Tampa, FL
                                  813-281-5131                                                                  813-989-3680

38 — Small Business Resource    SOUTH FLORIDA                                                                                          Visit us online: www.sba.gov/fl/south

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