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Parenting UK Guidance on the Parenting Strategy

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					                 Appendix 1




   Wrexham’s

Parenting Strategy

     2010 – 13




                              1
Contents




                                                                            Page
  Glossary of Terms . . . . . . . . . . . . . . . . . . . . . . . . . . .      3

  Executive Summary . . . . . . . . . . . . . . . . . . . . . . . . . . .      4

        1. Introduction . . . . . . . . . . . . . . . . . . . . . . . . . .    8

        2. National Context . . . . . . . . . . . . . . . . . . . . . . . . 11

        3. Local Context . . . . . . . . . . . . . . . . . . . . . . . . . 12

        4. Consultation . . . . . . . . . . . . . . . . . . . . . . . . .     19

        5. Improvement in Parenting Provision in Wrexham . . . . . .          32

        6. Inter-Agency Information Sharing . . . . . . . . . . . . . .       36

        7. Four Key Priority Areas . . . . . . . . . . . . . . . . . . . . 39

        8. Monitoring, evaluating and reviewing the strategy and the
            provision and expanding the vision . . . . . . . . . . . . . . 41

        9. Wrexham Parenting Strategy Action Plan. . . . . . . . . . . 43

        10. Appendices . . . . . . . . . . . . . . . . . . . . . . . .      . 75




                                                                               2
Glossary of Terms
CYP services1           All services that work with children and young people,
                        including local authority services, schools, health
                        services, voluntary organisations and community groups
Parenting Providers All organisations that provide information, guidance,
                    support and interventions for parents to support their
                    parenting role2
PSG                     Parenting Strategy Group – representatives from the
                        main providers of parenting services in Wrexham
SFP                     Strengthening Families Programme (10-14)
Parenting Team          Those who work for the Council in the Prevention and
                        Inclusion Department , providing co-ordination of
                        parenting provision; currently the Parenting Co-ordinator,
                        Parenting Administrative Assistant, SFP Co-ordinator
WFIS                    Wrexham Family Information Service
PIPs                    Parent Information Points – touch screen kiosks where
                        parents can access the information from the WFIS
CAHMS                   Child and Adolescent Health Service
CYPP                    Children and Young People‟s Plan
FPB                     Framework Partnership Board
ICC                     Integrated Children‟s Centre
NSF                     National Service Framework for Children, Young People
                        and Maternity Services
SCoG                    Strategic Co-ordination Group (subgroup of FPB)
WAG                     Welsh Assembly Government



1
  In particular, this strategy will focus upon the following CYP services: schools and school
based services, childcare providers, play provision, social care services, youth services and
health care services including mental and emotional health services – run by the Local
Authority, the Health Trust, voluntary organisations and community groups.
2
  In particular
           Barnardo‟s
           Behaviour Support Service
           Caia Park Partnership
           CAMHS
           Communities First Partnerships
           Educational Psychology Service
           ESW Service
           Family Centres
           Flying Start
           Health Visitors
           Maelor Children‟s Centre
           NSPCC
           Parenting Officers (dedicated staff) in Primary and Secondary schools
           Parenting Team
           Safeguarding and Support Staff

                                                                                                3
Executive Summary

The Vision for this Parenting Strategy is to
“Improve the outcomes of children and young people in Wrexham now and in
the future, by better supporting parents in their parenting role”.

The Principles are
       To ensure that provision is of the best possible standard, delivered
         by qualified and experienced practitioners
       To ensure that appropriate parenting provision is available at all
         tiers of need3 for all parents who need it, including those in
         potentially marginalised parent groups4
       To maximise the opportunities for parenting providers to work
         together in partnership, in order to optimise provision

The Purpose of this Parenting Strategy for Wrexham is to improve the
support provided to parents in their parenting role. This strategy brings
together all main providers of parenting in a partnership to consider the
current provision, to map that against what parents and practitioners tell us is
needed and to develop parenting provision to meet this need. This strategy is
the record of the work done by parenting partners and their plans to improve
parenting provision over the next three years.

The key national priorities from both the WAG Parenting Action Plan and the
NSF have informed the Parenting Strategy in Wrexham, as have those of the
Children and Young People‟s Plan locally.

Tiers of Need
The following tier system is used in this strategy to describe the different tiers
of need for parenting support and the services that are designed to address
this need.

Tier 1 - Universal Need
At Tier 1 services include: Information available to all parents; Leaflets, TV
programmes, verbal, books and booklets, self-help DVD programmes
Advice available for all parents: from Wrexham Family Information Service,
Health Visitors, teachers, nursery staff, chemist, doctors and health centres,
libraries etc.
Tier 2 - Extra support for parents is needed
At Tier 2 services include: Support is parent – led, voluntarily accessed, or
„opt-in‟, Information and advice, parents groups, programmes for groups and
individual families, family support; Child(ren) may have a TAC or some extra
support
Tier 3 Needs - Parenting intervention is needed
At Tier 3 services include: Information and advice, parents groups,
programmes for groups and individual families, family support; Child may
have a TAC or be a Child in Need
3
 Please see page 14 for an explanation of parenting tiers of need.
4
 Please see Appendix 3 for a list of potentially marginalised parent groups identified by this
strategy
                                                                                                 4
Tier 4 Needs - Family needs crisis or urgent intervention
At Tier 4 services include: Information and advice, parents groups,
programmes for groups and individual families, social work support; children
may be on CP register or a young offender; family may have in depth
assessment

Current Provision
Mapping of parenting provision, carried out in 2009 in Wrexham has resulted
in a mixed picture. Some areas have better provision than others; parents of
some age-groups of child are better served than others; some tiers of need
have better provision than others. In particular, there was fairly good provision
at tier 1, insufficient at tier 2 (except in some primary schools) and provision
for tiers 3 and 4 tended to be focused on pre-school and primary aged
children living in areas of deprivation. A gap in parenting for parents of the
10+ age group was identified immediately, although this has partly been
addressed by the recent introduction of the Strengthening Families
Programme (10-14).

Consultation
In the summer of 2009, a consultation5 took place about parenting support in
Wrexham where questionnaires were completed by parents, parenting
practitioners, schools and staff in children and young people‟s services. The
questionnaires asked about their thoughts on current parenting provision, any
identified gaps in provision, their experience of and thoughts about parent
participation, their thoughts about current arrangements for access to
provision and the potential for developing new provision. The results of the
consultation have been used as a basis for the decisions made about the
development of new provision for Wrexham. The strategy explains how the
key messages from the consultation link to the Strategy Action Plan.

Quality
The strategy defines what a „quality‟ parenting service is:
      a. Practitioners are experienced and sufficiently qualified to deliver their
         parenting service to a good or excellent standard
      b. Access for parents to the provision is straightforward and does not
         present parents with insurmountable obstacles
      c. The service represents evidence - based practice
      d. There is evidence of a focus on positive parenting, the importance of
         play and the involvement of the father
      e. The service is evaluated using an evidence based evaluation tool and
         is judged to be effective or very effective in terms of outcomes for
         families
      f. The level of parent participation in the service is appropriate to the
         service and is at least at the „consultation‟ level6



5
    The parenting consultation report can be found in Appendix 6
6
    See Parent Participation Scale, Appendix 5
                                                                                     5
Recommendations of the Parenting Strategy

That a 3 yearly Audit of Parenting Provision be carried out by the Parenting
Team in partnership with parenting providers to assess the extent of
provision, how provision addressed need, the quality of parenting services
and the extent to which Wrexham‟s parenting practitioners meet the minimum
level of qualifications expected at their tier of provision.

That an Annual Mapping of Parenting Provision and an Annual
Assessment of Parenting Services be carried out and that an Annual
Report on Parenting Provision be compiled by the Parenting Co-ordinator in
order to assess and record progress against the actions in the Parenting
Strategy Action Plan.

That an annual Training Plan be developed by the PSG to meet training
needs of parenting staff.

That parenting providers follow the guidance regarding Information Sharing
contained in this strategy when sharing confidential and sensitive information
about families between agencies.

That new members of staff be introduced to the Parenting Team, funding
permitting:
    Parent Network Co-ordinator whose role would be to promote parent
       participation, access to provision and to support the development of
       Tier 2 provision for parent groups
      Sessional Parenting Workers who will deliver individual programmes
       and interventions as and when needed
      Parenting Officer to deliver parenting programmes and one-to-one
       interventions and to train practitioners to deliver interventions and
       support their delivery
      Dads’ Worker to actively promote father-friendly parenting provision in
       Wrexham and to promote the participation of dads in parenting
       provision and in children and young people‟s services

New Provision will be introduced to Wrexham to meet need, with the PSG
advising as to its suitability, its evidence base and its cost effectiveness. A
partnership approach to delivery will be used wherever possible.

Parenting Strategy Action Plan
The action plan is divided into four sections, addressing
   1. Workforce Development
   2. Parent Participation
   3. Parenting Provision
   4. Parenting and Schools




                                                                                  6
Workforce Development
  1. To increase the numbers of highly trained, qualified, experienced,
     motivated and flexible parenting practitioners, able to deliver a wide
     range of evidence based parenting provision to the highest standards
  2. Enable parenting practitioners to evidence their skills, qualifications,
     training and experience in working with parents when applying for jobs,
     training places or applying to deliver parenting interventions

Parent Participation
   1. Raise the standard of parent participation in Wrexham among
      parenting services and in children and young people‟s (CYP) services.
   2. Ensure that agencies in Wrexham fully support parents to participate in
      their services to the highest level possible
   3. To improve access to Parenting Provision
Parenting Provision
   1. To maintain and develop current provision and to introduce a variety of
      new evidence based provision to meet the needs of Wrexham parents
      at all tiers of need, including parents in potentially marginalised groups.
   2. To assess the quality of parenting provision in Wrexham and to
      improve the quality of provision where needed
   3. To increase the capacity of providers in Wrexham to deliver parenting
      provision

Parenting and Schools
   1. To increase the amount of parenting provision delivered in school
      premises
   2. To increase the partnership role schools play in providing parenting
      support and to ensure that young people understand the basics of
      good parenting
Actions under these headings are outlined in the strategy, with indicators of
how progress towards these objectives will be measured.

Monitoring and Reviewing
This Parenting Strategy covers a 3 year period, from April 2010 – March
2013. Progress towards the short, medium and long term actions identified on
the parenting action plan will be monitored throughout each year and reported
annually each March by means of an annual report to the Enjoyment and
Participation SCoG. The PSG will engage in an annual process of reviewing
and revising the Parenting Strategy Action Plan. In the autumn of 2012, the
PSG will engage in the process of agreeing a new Parenting Strategy for the
period beyond April 2013.




                                                                                7
   1. Introduction

Purpose
This strategy has been written to give the reader an understanding of the why,
who, how, what, when of current and future parenting provision.

Why?
          Why the strategy has been written
          Why the actions on the action plan were chosen

Who ?
          Who has been involved in developing and informing the strategy
          Who is involved in parenting provision in Wrexham

How?
          How the strategy has been developed
          How parenting provision should be delivered

What?
          What the strategy is aiming to change
          What new provision is being planned

When?
          When the strategy will be completed and reviewed
          When the actions in the strategy will be done


The aim of this Wrexham‟s Parenting Strategy is to improve the support
provided to parents in their parenting role. This strategy brings together all
main providers of parenting in a parenting partnership to consider
          The current provision and what parents and practitioners think of it
          What parents say about the support they want
          What practitioners say about the provision that is needed
          The level of parent participation in Wrexham
This Strategy is the record of this work undertaken by parenting partners and
their plans to improve parenting provision over the next three years.




                                                                                  8
Vision and Principles
The Vision for this Strategy is to
“Improve the outcomes of children and young people in Wrexham now and in
the future, by better supporting parents in their parenting role”.


The Principles are
              To ensure that provision is of the best possible standard, delivered
               by qualified and experienced practitioners
              To ensure that appropriate parenting provision is available at all
               tiers of need7for all parents who need it, including those in
               potentially marginalised parent groups8
              To maximise the opportunities for parenting providers to work
               together in partnership, in order to optimise provision


Involvement of Parenting Organisations in the Strategy
The parenting strategy group which has worked together to create the
strategy has been working at two levels.
      1. The Parenting Strategy Group
      2. The Four Parenting Strategy Sub Groups
The Parenting Strategy Group (PSG) comprises members from 34 different
parenting organisations, including statutory (local authority, health) and
voluntary organisations. The Group is chaired by the Parenting Co-ordinator.


The four Parenting Strategy Subgroups are focussed upon
      1. Strategy Development and Workforce Development
      2. Parent Participation
      3. Parenting Provision
      4. Parenting and Schools
All members of the PSG sit on at least one subgroup and the subgroups also
have some co-opted members who do not sit on the PSG.




7
    Please see page 14 for an explanation of parenting tiers of need.
8
    Please see Appendix 3 for a list of potentially marginalised parent groups identified by this
    strategy


                                                                                                    9
The Development of the Strategy
In recent years, Wrexham has offered parents support through a number of
different organisations which, prior to summer 2007 was co-ordinated through
the Family Support Group, a subgroup of the Children and Young People‟s
Framework Partnership Board (FPB). As a result of a restructuring of the FPB
and the dissolution of its subgroups, it was decided that the co-ordination for
parenting would be managed by a parenting co-ordinator, who started in role
in April 08. Following an initial mapping of providers and provision, the
Parenting Strategy Group was formed and work started on the Parenting
Strategy in October 2008.


Reporting
The PSG has met 3-monthly, with its subgroups meeting more frequently and
reporting to the PSG. Reports from the PSG are taken to the Strategic Co-
ordination Group (SCoG) for Enjoyment and Participation, chaired by the
Chief Officer for Prevention and Inclusion, and through this SCoG to the
Framework Partnership Board.




                                                                            10
   2. National Context
Many areas in Wales have now developed their own Parenting Strategy in
response to the Welsh Assembly Government‟s Parenting Action Plan,
published in 2005. The Plan raised the profile of support for parenting and
parent participation. It focused on improving information given to parents,
promoting positive parenting, improving the standard of parent participation in
services (including schools), improving the link between schools and
parenting and on providing support to specific groups of parents.
The National Service Framework for Children, Young People and Maternity
Services (NSF) also measures the extent to which local authority areas
provide support for parenting and promote parent participation. The NSF
requires services in local authority areas to assess their provision in terms of
a number of key priorities including
        Offering a range of universal and targeted services to meet
          assessed need
        The provision of parenting advice which is consistent, achieved
          through multi-agency training programmes
        Ready access for parents/ carers to evidence-based information
          about parenting issues through a range of appropriate media
        Joint working arrangements to promote and deliver parenting
          education
        Finding creative solutions for barriers to participation in parenting
          support programmes
        Programmes designed with the participation of parents
The key priorities from both the WAG Parenting Action Plan and the NSF
have informed the Parenting Strategy in Wrexham.
The Parenting Strategy Group has been in touch with many other areas of
Wales in order to inform the Wrexham Parenting Strategy in terms of national
initiatives, parenting provision and examples of good practice. To this end, the
Parenting Co-ordinator attends both the All Wales Parenting Co-ordinators‟
Forum and the strategic group, Fforwm Magu Plant, (both facilitated by
Children in Wales).




                                                                             11
         3. Local Context
Current Child Population
Information on the population of Wrexham has been taken directly from the
Assessment of Childcare Sufficiency carried out for Wrexham CBC by Melyn
Consulting in 2008.
          The most recent statistics9 suggest that there are 23,106 children aged 0
          to 14 living in Wrexham. Children are spread across the County Borough
          fairly evenly (in relation to the population as a whole). The population of
          children and young people in Wrexham fell by 2.8% between 2001 and
          2006 according to ONS population estimates - a loss of 658. In the period
          from 1996 to 2006, the numbers of live births in Wrexham were variable
          but since 2003, they have been increasing steadily.
             Long term projections for the overall population of children in Wrexham
             are downwards. By 2026 it is expected that there will be between 11%
             and17% fewer children and young people than there were in 2001.
             There is a clear correlation in Wrexham between indicators of poverty and
             deprivation and the population of children. In general, in the most deprived
             areas are those with a higher proportion of children in the population.
The Childcare Sufficiency Assessment recognises that the statistics on the
population changes as a result of inward and outward migration have not yet been
fully collated. However, it makes the following points:
             Data from Wrexham schools detailing the numbers of children with English
             as an additional language (EAL) should provide an indication of any
             increase in children moving into the area who do not have English or
             Welsh as their first language. This shows a marked increase in the
             numbers, with 665 children identified as having EAL in 2007 compared
             with 356 in 2006 and just 288 in 2005. This represents an 80% year-on-
             year increase.
             The largest rise in the number of children with EAL requirements has been
             in the primary sector. Here there were 72% more children with EAL needs
             in 2007 than in 2005. The number of children in nursery education with
             EAL needs has not changed significantly.
Further information regarding the changing population of Wrexham can be found in
the Assessment, which also clarifies the position of areas of Wrexham with regard to
deprivation.
Deprivation
             Geographical areas for this study have been at Local Authority (1 area)
             and Middle-Layer Super Output Area (19 areas). The Middle Layer Super
             Output Areas . . . have a minimum population size of 5,000 persons and in
             Wrexham, a maximum of 8,959 (6,960 average). There are 19 Middle
             Layer Super Output Areas (MLSOA) in Wrexham as shown below.
             The Index of Multiple Deprivation (IMD) takes a range of indicators and
             provides a score for each lower-level super-output area. On average, the
             IMD score for all areas of Wales is 21.7, ranging from 12 in
   9
       2007 National All-Fields Postcode Directory, ONS Population Estimates 2006


                                                                                    12
             Monmouthshire to 37 in Merthyr Tydfil. The average score in Wrexham is
             19.5 which places the authority fifteenth for deprivation out of the 22 local
             authorities in Wales.
             However, there are areas of Wrexham that are very deprived. By mid-
             layer SOA, the Caia Park area is ranked as the 8th most deprived in
             Wales out of 415 areas. The next most deprived is the Hightown area
             ranked 71st.

Figure 19: Average Index of Multiple Deprivation Scores10




   Key
   Wrexham 001 Rossett, Holt , Llay                Wrexham 011 Bryn Offa, Erddig, Brynyffynnon
                                                   Wrexham 012 Hightown, Hermitage, Smithfield,
   Wrexham 002 Gresford Marford, Hoseley
                                                   Whitegate
   Wrexham 003 Gwersyllt South and East, Llay      Wrexham 012 Hightown Hermitage 1
   Wrexham 004 Gwersyllt North and West            Wrexham 013 Minera, Penycae, Ruabon South
   Wrexham 005 Brynteg, New Broughton,             Wrexham 014 Rhostyllen, Ponciau, Johnstown,
   Gwenfro, Bryn Cefn                              Esclusham
   Wrexham 006 Coedpoeth, Brymbo                   Wrexham 015 Ponciau, Pant, Johnstown
   Wrexham 007 Borras, Rhosnesni                   Wrexham 016 Ruabon, Marchwiel, Penycae
   Wrexham 008 Garden Village, Rhosddu,            Wrexham 017 Plas Madoc, Cefn, Llangollen
   Grosvenor, Little Acton, Stansty                Rural
   Wrexham 009 Acton, Maesydre                     Wrexham 018 Bangor, Overton, Bronington
   Wrexham 010 Caia Park, Queensway,               Wrexham 019 Ceiriog Valley, Dyffryn Ceiriog,
   Cartrefle, Wynnstay                             Chirk


   10
        Welsh Index of Multiple Deprivation 2005



                                                                                            13
   Current Parenting Provision in Wrexham
   The current programme of parenting provision in Wrexham is included in
   Appendix 1. This programme was put together following a mapping of
   provision carried out by the PSG Subgroup 3 (Parenting Provision) and
   following the parenting consultation in May-July 2009.
   In order to be clear about different levels of need for parenting support, the
   mapping was carried out using the following definitions:


                                                                            Tier 4
                                                  Family needs crisis or urgent intervention
                                                  - Information and advice, parents groups, programmes for
                                                    groups and individual families, social work support
   Children with additional needs




                                                  - Child may be on CP register or a young offender
                                                  - Family may have in depth assessment


                                                                          Tier 3
                                          Parenting intervention is needed
                                          - Information and advice, parents groups, programmes for groups
                                             and individual families, family support
                                          - Child may have a TAC or be a Child in Need

                                                                        Tier 2
                                    Extra support for parents is needed
                                    - Support is parent – led, voluntarily accessed, or „opt-in‟
                                    - Information and advice, parents groups, programmes for groups and
                                       individual families, family support
                                    - Child(ren) may have a TAC or some extra support

                                  Tier 1 - Universal
Information available to all parents
 Leaflets, TV programmes, verbal, books and booklets, self-help DVD programmes
Advice available for all parents
From CIB, Health Visitors, teachers, nursery staff, chemist, doctor


   Analysis of Provision
   Availability:
   Mapping of parenting provision in Wrexham has resulted in a mixed picture.
   Some areas have better provision than others; parents of some age-groups of
   child are better served than others; some tiers of need have better provision
   than others.
   Areas of Wrexham:
         Areas of deprivation (Communities First and Flying Start) are better
         served than other areas. Schools in areas of deprivation have more
         parent groups than others. Much provision is delivered in a central
         location (for example the hospital) and so parents have to travel to
         access it. There are gaps in provision in rural areas, less deprived
         areas and in west Wrexham.
                                                                                                   14
Ages of child:
      Parenting advice for the 0 -3 age group is mostly delivered though
      health visitors, with some for higher needs families being delivered
      through Flying Start and Family Centres. The Incredible Years
      parenting programme is offered to some parents of the 4 -11 age
      group. Some parents of teenagers can access Challenging Years or
      Strengthening Families Programmes or a range of interventions if their
      young person is working with the Youth Justice Service. The most
      notable gap in provision is for parents of teenagers at all tiers of need,
      but there are also gaps in provision for parents of primary aged
      children at tiers 2 and 3 and for parents of pre-school children at tier 2.
Disabilities and special needs:
       Parenting support for parents of children with disabilities (and parents
       with disabilities and special needs) is currently delivered through the
       Child Health and Disability Team (Safeguarding and Support), the
       Maelor Children Centre (hospital), Dynamic and the Talk for Talk
       parent groups. During the mapping it became clear that there was a
       particular gap in provision for the parents of children and young people
       with Attention Deficit and Hyperactivity Disorder (ADHD) and with
       Autistic Spectrum Disorder.
Different parent groups:
       From the consultation, no specific group of parents appears to be
       without provision but the PSG feels that further investigation is needed
       to determine whether the support needs of all potentially marginalised
       parent groups are met. Therefore an action to this effect has been
       introduced into the Action Plan11.
Targeted Support
      Where families are experiencing particular difficulties with relationships,
      no matter where they live or the age of the children, they can access
      one of a range of mental / emotional health services run though the
      Local Authority, the Health Trust and Voluntary Organisations. Parents
      can also be referred to the Webster Stratton Incredible Years
      Programme if their children have substantial and ongoing behaviour
      problems or if there is a serious concern over the parent‟s parenting
      capacity.
Tiers of Need
       Tier 1 is mostly delivered through the health visitors, midwives and
       Wrexham Family Information Service (centrally at Wrexham Library,
       through the PIPs and through the Rural Outreach Project). Some
       information is also made available to parents via other parenting
       providers through the Parenting Forum.
          Tier 2 is currently delivered though the Strengthening Families
          Programme, Families Learning Groups (Key Connections) and the Talk
          for Talk Groups.
          Tier 3 / 4 is delivered through Family Centres, Flying Start,
          safeguarding and Support and the Youth Justice Service.


11
     See page 43
                                                                               15
       The gaps in provision with regard to tiers of need are as follows:
       Tier 1
               There is a need for a greater variety of media through which to
                provide information to parents
               There is a need for a wider circulation of information about
                specific parenting issues in the communities where parents live
                about parenting issues and the availability of parenting support
       Tier 2
               There is a need for greater tier 2 provision in all areas and for all
                ages of children and young people
       Tier 3
               There is a need for tier 3 provision for teenagers, in addition to
                that which is provided by the Youth Justice Service
               There is insufficient tier 3 provision for parents of primary school
                aged children, particularly for those living outside Flying start
                and Communities First areas
Quality
The quality of provision is currently difficult to establish because up to now, no
standardised assessment of quality or effectiveness in parenting provision has
been applied to all services. However this strategy aims to address this
matter. As a starting point to gain some understanding of the quality of the
service, the initial mapping exercise asked services to report whether they
     Support positive parenting
     Highlight importance of play in children‟s lives?
     Evaluate effectiveness of service for parents
     Ask parents opinion on advice given/service offered
     Emphasise importance of dads being involved in upbringing
It also asked agencies how effective they thought their service was at meeting
parents' needs and how they went about evaluating their parenting service. It
asked parents whether they felt that they usually got the information, advice
and support for parenting that they needed.
Some observations can be made about the quality of provision, collated from
the parenting consultation:
       Just under half of parenting practitioners worked in services that asked
       parents for their views about the service they provided. Just under one
       fifth of parents said their views had been listened to and taken into
       account.
       Just under two thirds of parenting practitioners worked in services that
       promote positive parenting.
       Just over half focused on the importance of play in child development.
       Approximately 60% of practitioners working in parenting services
       thought that their service greatly improved children‟s outcomes in the
       short term whereas just under 40% felt it did, in the long term.
       Just under one fifth of practitioners reported that they thought their
       parenting services fully met the needs of the parents they worked with,

                                                                                     16
       whereas just over two fifths felt that they mostly did. Roughly 10% of
       parents felt fully supported in their parenting role and just over 40% felt
       mostly supported.
       Only half of parenting practitioners worked in services that evaluated
       their service.
       Four fifths of parenting practitioners reported that their service was as
       accessible for dads as it was for male carers but the figures for dads
       taking up parenting services remain low.
       It is very hard to gauge the extent of parenting provision delivered in
       schools due to the low number of consultation returns from schools.
       Further research into this will have to be conducted.

Parenting Co-ordination
Co-ordination for parenting provision is carried out centrally by the Parenting
Co-ordinator, the Parenting Administrative Assistant, and the Strengthening
Families Co-ordinator, all employed by the Children and Families Service of
the Prevention and Inclusion Department.

Parenting Provision introduced in the past 12 months
The development of parenting provision in Wrexham has not stood still during
the period in which the Parenting Strategy was being developed. Funding was
found to support the expansion of parenting training and the introduction of
some new provision.
For parents of young people
As a result of the initial mapping in 2008, the PSG concluded that there was a
gap in provision for parents of teenagers. As a result, two programmes have
been introduced to Wrexham and are now both running on a partnership
arrangement. These programmes are Strengthening Families Programme for
which Wrexham received WAG funding and support from Cardiff Community
Safety Partnership and Challenging Years, which is being supported locally.
For parents of 0-3s
The Solihull Approach for parents of babies and infants was being used by the
Flying Start team, who were impressed by its innovative and successful
approach to supporting mothers. Two further groups of 12 practitioners from a
variety of agencies have now trained in this Approach and are now using it in
the course of their work. In addition, four practitioners have now trained as
facilitators of the 10 – week Solihull Approach Groups programme, which they
have run once in Llay and once in Penycae.
Young People
Wrexham is piloting a programme for young people, which prepares them for
the realities of becoming a parent. Entitled „That‟s Life‟, the programme was
originally developed and trialled by the Youth Service. 12 practitioners from a
wide range of agencies were trained to deliver the programme, which they are
now doing, with the support of the youth service authors of the programme.
There are plans to also pilot the programme with young people and their
parents together.


                                                                                 17
Local Service Plans
All plans relating to children and families in Wrexham are now included or
referenced in Wrexham‟s Framework Partnership Board‟s Children and Young
People‟s Plan 2008 (CYPP). In this, support for parenting and parent
participation hold a place of high importance. The following Key Actions form
part of the CYPP Action Plan.
56    Further develop and strengthen our service to safeguard children and
      young people with complex needs and/or compromised parenting - eg.
      domestic abuse, parental substance misuse, parental mental ill
      health/learning disabilities, high crime
78    Develop and implement the new Wrexham Local Participation Strategy
      in line with Welsh Assembly Government Participation Standards to
      include:
       the facility for participation in the language of choice
       a communication strand to ensure that children, young people,
           parents, carers and communities know what services are available
           and how to access these so that participation can be increased
       approaches which encourage and increase the active involvement
           of more parents and carers in the formal and informal learning of
           their young children and in activities to recognise/celebrate the full
           range of these achievements
       the sharing of approaches/good practice across age ranges and
           learning settings

86    Review adult basic skills provision and develop and embed Families
      Learning Programme
87    Act on the findings of the parenting audit to enhance and streamline
      parenting support services in line with the priorities identified in the
      Welsh Assembly‟s Parenting Support Strategy to prepare parents for
      parenthood - not just for labour and birth, but beyond
88    Continue to build, develop and co-ordinate a range of family support
      services in Family Centres, Integrated Children‟s Centres (ICCs) and
      through partnership and outreach approaches such as Team Around
      the Child
90    Continue to improve communication with, and information for, parents
      and carers – in particular by developing and raising the profile of the
      Wrexham Family Information Service (WFIS) with partners, parents
      and families and specifically develop Parent Information Point (PIP)
      provision and extend outreach
91    Work with partners and other Council departments to increase the
      uptake of benefits and allowances, and to reduce pockets of
      unemployment


Wrexham Play Strategy
This Parenting Strategy supports the priorities of the Wrexham Play Strategy
through emphasising the crucial role parents play in supporting children‟s
social, intellectual, physical and emotional development through enabling and
helping children to play.



                                                                               18
      4. Consultation
Method
From May to July 2009 a consultation took place about parenting support in
Wrexham. Questionnaires were prepared by the Parenting Co-ordinator in
consultation with the PSG, especially Subgroup (parent participation), to
consult with
                 Parents
                 Practitioners
                 Schools
                 Children and Young People‟s Services
The questionnaires asked respondents about many aspects of parenting
support, including
             Their thoughts about current provision
             Any identified gaps in provision
             Their experience of and thoughts about parent participation
             Their thoughts about current arrangements for access to provision
             Potential for developing new provision
The questionnaires were agreed as fit for purpose by the PSG and were sent
to members to consult with the parents with whom they worked. Some
questionnaires were also completed at parents‟ evenings in schools and at
the Wrexham Community Cohesion Event on June 6th. Members of the PSG
were at hand at all times, to assist in the completion of the questionnaires by
parents.
Practitioners‟ questionnaires were completed by those working for the
member organisations of the PSG and its subgroups. Questionnaires were
sent to all schools in Wrexham and a wide range of children and young
people‟s services.
Questionnaires were returned to the parenting administrative assistant who
input all the data onto a spreadsheet. This information was then analysed by a
researcher at Glyndwr University who wrote the final report.

Parenting Consultation Report12.
The report identifies the key messages from parents13 and practitioners in
Wrexham. These messages have informed this strategy in terms of the
actions that will be taken regarding the delivery of current parenting services
and the introduction of new provision.
In summary, the following outlines the main ways in which this will be done
and how this relates to the Parenting Action Plan.

12
     Please see Appendix 6 for the Parents‟ Consultation Report
13
  In considering the results of this questionnaire it should be borne in mind that of the 251
parents who responded to the questionnaires, at least one quarter had „high‟ needs (that is
they were using a tier 3 service). This is as a result of the support given to parents in tier 3
services to participate in the consultation. This figure does not represent the proportion of
parents in the general population who have high needs, which would be significantly lower.

                                                                                                   19
PARENTS
MESSAGE                                                  ACTIONS IN THE PARENTING ACTION PLAN                               ACTION
                                                                                                                            PLAN
                                                                                                                            OBJECTIVE

Almost 40% of parents who responded said they did
not receive sufficient parenting support.                To increase the quantity of provision at all four tiers of need.      3.1

More than half of the parents who responded said      To improve the circulation of information for parents and
                                                                                                                               2.3
they would not know how to get extra help if they had practitioners about parenting and available parenting services.
a problem with parenting.                             To further promote WFIS as a central point of information for            3.1
                                                      parents.
                                                         To increase the number of facilitated parent groups and to
The most popular ways of getting extra support
                                                         increase the number of tier 2 parent-led group sessions on
among parents were „meeting other parents facing                                                                               2.3
                                                         specific parenting topics.
the same issues‟ and „group sessions for parents on                                                                            3.1
particular parenting issues‟.                            To compile a list of local providers able and willing to deliver
                                                         sessions to parent groups on specific parenting topics.
Significant numbers of parents said they wanted to
be able to express their views about services and to     To raise the amount and the level of parent participation in          2.1
participate more. Over two thirds of parents said they   Wrexham. To employ a parent network co-ordinator to
                                                         facilitate this.                                                      2.2
would like to be more involved.
                                                            To increase the number of school-based parent groups              2.1
Nearly two thirds of parents of school–aged children
                                                            To increase the support parents receive so that parents
said they needed more and better information about                                                                             2.3
                                                             can understand how schools operate and can fully support
their children‟s schooling.
                                                             their children‟s education                                        3.1

                                                            To increase the number of schools that have a designated
                                                             member of staff whose responsibility is to support
36% felt that schools supported parenting, 30% felt
                                                             parenting                                                         2.1
schools did not support parenting and 34% did not
                                                            To increase the number of parent drop-ins in schools              3.1
reply to this question.
                                                            To introduce into all schools information about parenting
                                                             and about services that are available locally to support
                                                             parenting

                                                                                                                                     20
PARENTS
MESSAGE                                                ACTIONS IN THE PARENTING ACTION PLAN                             ACTION
                                                                                                                        PLAN
                                                                                                                        OBJECTIVE
                                                          To provide training, advice and guidance to parenting
                                                           agencies and CYP services to enable them to support
Less than a quarter of parents reported that their         parent participation
                                                                                                                           2.1
views had been sought on the services provided for        To increase the number of agencies in which parents
them and for their children.                               views are listened to and acted upon                            2.2
                                                          To increase the level of participation among parenting and
                                                           CYP services in Wrexham
                                                       To bear these priorities in mind when planning new provision
                                                       for Wrexham at all tiers of need.
                                                       Also
                                                        „Keeping children safe‟ both physically and emotionally, is
                                                          central to all parenting programmes as they focus upon
                                                          building strong relationships between parents and children
The five most important things parents worried about      To continue to offer to parents the Incredible Years
regarding bringing up their children were:                Programme, the Solihull Approach individual and group
                                                          programme and to increase the number of parenting                1.1
      Keeping children safe                              programmes run in Wrexham                                        3.1
      How they do at school                            To run the Strengthening Families Programme (SFP),
                                                          which has been shown to improve relationships and build          3.2
      Their behaviour                                    resilience in families and to run the Challenging Years          4.1
      Bullying                                           Programme from schools in Wrexham
                                                        To introduce the „Drug Proof Your Kids‟ programme to              4.2
      Taking drugs                                       Wrexham
                                                        To improve the support schools give parents in their
                                                          parenting role
                                                        Ensure that the importance of play is emphasised through
                                                          parenting provision as play has links to all five aspects;
                                                          research has shown that play supports children‟s ability to
                                                          be resilient and cope with stressful situations; play is a
                                                          natural learning process and so compliments more formal
                                                                                                                                 21
PARENTS
MESSAGE                                               ACTIONS IN THE PARENTING ACTION PLAN                             ACTION
                                                                                                                       PLAN
                                                                                                                       OBJECTIVE
                                                        education systems: during play, squabbling, falling out and
                                                        making friends again is all part of the process and we need
                                                        to encourage parents to be aware of the differences
                                                        between this and bullying.
                                                        1. To support parents to access support from Welfare
                                                            Rights, the Credit Union and from the FSA in the
                                                            management of money. To introduce the „Quidz-in‟
                                                            programme and to support the work of the Credit Union
                                                            to help parents support their children and young people
                                                            to become financially aware.
                                                        2. To support parents to access information about
                                                            childcare from the WFIS and to support parents to
                                                            participate in the childcare sufficiency assessments for
The five most difficult things about being a parent
                                                            Wrexham.
were:
                                                        3. To inform parents of the work of WFIS in encouraging
   1. Money worries                                         employers to establish supportive work life balance           2.3
   2. Finding child care so they could work                 arrangements for parents. To encourage parents to
                                                            participate in this work where possible.                      3.1
   3. Balance work/family life
                                                        4. To emphasise the importance of play in a child‟s               3.2
   4. Finding places for children to play                   development and holistic wellbeing in all parenting
   5. Children‟s behaviour                                  programmes and interventions. To provide reliable
                                                            information for parents about where their children can
                                                            play safely and about what play activities are available
                                                            locally. For the Play Development Team to provide play
                                                            training to all parenting providers and „play awareness
                                                            sessions to groups of parents.
                                                        5. To continue to support parenting programmes which
                                                            focus on guiding and encouraging parents to manage
                                                            children‟s behaviour in a positive way and to introduce
                                                            new provision.
                                                                                                                                22
PARENTS
MESSAGE                                                ACTIONS IN THE PARENTING ACTION PLAN                             ACTION
                                                                                                                        PLAN
                                                                                                                        OBJECTIVE

The five main types of support that parents say they     1. See above.
need with parenting are:                                 2. To support those working with parents with information
                                                            so that they can signpost parents to the WFIS where            1.1
   1. Help with children‟s behaviour                        appropriate and / or to other sources of support to            3.1
   2. Support to get back to work                           enable them to get back into work.
                                                                                                                           3.3
                                                         3. See above.
   3. Activities for 5 – 12 year olds                    4. To improve the provision of information for parents on         4.1
   4. Activities for teenagers                              local leisure and recreational opportunities for               4.2
                                                            teenagers.
   5. Advice talking to children about sex / drugs /     5. To run the SFP, Challenging Years and Drug Proof
      alcohol                                               Your Kids in Wrexham.
                                                         1. To improve the information and advice for parents and
The main types of barriers that respondents found to        practitioners about locally available parenting services.
obtaining the right parenting support included:          2. and 3. To increase the flexibility of parenting services
   1. Not knowing what support is available                 so that parenting provision is available for parents with      2.3
                                                            work and childcare commitments.
   2. Not enough time                                                                                                      3.1
                                                         4. and 5. To increase the number of parenting and CYP
   3. Work commitments                                      agencies who have a designated member of staff for             3.2
                                                            parenting support. To increase the number and variety          4.2
   4. Worried about asking for help                         of sessions that prepare parents for parenting
   5. Lack of confidence                                    interventions in terms of their confidence, gelling the
                                                            group, building trust with facilitators etc.




                                                                                                                                 23
PRACTITIONERS
Among practitioners, 48 replied, with the majority working in the higher tier parenting services.
MESSAGE                                                  ACTIONS IN THE PARENTING ACTION PLAN                            ACTION
                                                                                                                         PLAN
                                                                                                                         OBJECTIVE
Quality of parenting services:                           To improve the quality of parenting provision in Wrexham
63% stated that their service supported positive         though:
parenting.                                                   introducing evidence based programmes
54% providers stated that they emphasised the                evaluating the quality of parenting services annually
importance of play in children‟s lives (46% among            supporting parenting services though information,
those working with teenagers).                                 guidance and training to improve the quality of their
Only a half said that they evaluated the effectiveness         service
                                                                                                                            3.2
of their service for parents.                                providing training for Wrexham practitioners who work
Less than a half stated that they asked parents                with parents, particularly those who have previously
opinions on advice given/services offered.                     had no training
Only 23% said that they emphasised the importance            provide ways in which practitioners can evidence their
of fathers being involved in the upbringing of their           training, experience and skills in working with parents
children (23% among those working with teenagers).           evaluate all tier 2, 3 and 4 parenting provision to
                                                               establish distance travelled by parents
63% felt that their services fully or mostly met the
needs of the parents they worked with.                   The effectiveness of parenting provision in Wrexham will be
Just under 40% of practitioners felt that the services   evaluated by one of a limited group of evidence based
                                                                                                                            3.2
they provided significantly improved the outcomes of     evaluation tools so that practitioners and managers can
children long term. Only 38% were using evaluation       assess the impact of their work.
tools to assess this.
Practitioners felt mostly that to improve parenting         1. Parenting provision will be increased at all levels of
provision, there should be                                     need.
    1. An increase in the amount of provision               2. Training is being introduced and extended for
    2. More training for staff                                 practitioners, in „working with parents‟.
    3. Improved facilities and resources                    3. An increased number of suitable venues are being
    4. Increased funding                                       accessed for parenting provision and more and better

                                                                                                                                  24
PRACTITIONERS
Among practitioners, 48 replied, with the majority working in the higher tier parenting services.
MESSAGE                                                        ACTIONS IN THE PARENTING ACTION PLAN                                 ACTION
                                                                                                                                    PLAN
                                                                                                                                    OBJECTIVE
   5. More help for dads                                               resources are being provided through the Parenting              1.1
   6. Better multi-disciplinary working                                Team and the resource library.
   7. Increased awareness of services, signposting                4.    Funding is being accessed though the Parenting Team            1.2
      and how to access them                                           to extend both training and provision.                          2.3
                                                                  5.   Possible introduction of a dad‟s worker to improve
                                                                       access to, and the quality of parenting services for            3.1
                                                                       dads and male carers.                                           3.3
                                                                  6.   Multi-disciplinary working has led to the production of
                                                                       this strategy and the opportunities for multi-disciplinary
                                                                       working will be increased
                                                                  7.   Introduction of a Parent Network Co-ordinator to
                                                                       improve information for parents about parenting
                                                                       provision.
Just over one third of practitioners said that their service   Partnership working will be encouraged and supported in all             3.1
was delivered through a partnership approach.                  provision in Wrexham and is therefore set to increase.                  3.2
Whereas 83% said that their service was as
accessible for dads and male carers as it was for              Possible introduction of a dad‟s worker to improve access to,
mums, 10% had not worked with any dads at all in               and the quality of parenting services for dads and male
the last year and two thirds had worked only with 1 –          carers. The dad‟s worker will also have a role in promoting
                                                               dads‟ participation in service planning, evaluation and                 3.1
10 dads. Reasons for not working more with dads
and male carers were that that their service was               delivery.
delivered at a time when dads were not available
(due to work) and that dads were hard to engage.
Over 20% of practitioners had no specific training to          Training will be introduced and extended for practitioners, in
work with parents. Less that half were trained to              „working with parents‟.
                                                                                                                                       1.1
deliver recommended parenting programmes or                    Specific training in particular parenting programmes will be
interventions.                                                 facilitated and subsidised through Parenting Team.                      1.2


                                                                                                                                             25
PRACTITIONERS
Among practitioners, 48 replied, with the majority working in the higher tier parenting services.
MESSAGE                                                  ACTIONS IN THE PARENTING ACTION PLAN                        ACTION
                                                                                                                     PLAN
                                                                                                                     OBJECTIVE

There were no groups of parents from the list of  To ensure that those planning parenting provision and parent
„potentially marginalised parent groups‟ 14 for whom
                                                  participation opportunities remain mindful of all 20 potentially      3.1
there was no parenting provision at all.          marginalised groups.
                                                          1. To continue to offer to parents the Incredible Years
The most common answers when asked what kind of
                                                             Programme, the Solihull Approach individual and
parenting provision Wrexham parents need more of,
                                                             group programme. To increase the provision at Tier
were
                                                             2 of parent – led sessions on specific parenting
       1. Help with children‟s behaviour (0 – 10)            issues through established parent groups.
       2. Money advice                                    2. To support parents to access support from Welfare
                                                             Rights, the Credit Union and from the FSA in the
       3. Help with home routines
                                                             management of money. To introduce the „Quidz-in‟
       4. Advice on talking to children regarding            programme and to support the work of the Credit            1.1
          sex, drugs and alcohol                             Union to help parents support their children and
                                                             young people to become financially aware.                  2.3
       5. Advice on living with teenagers
                                                          3. See above no. 1                                            3.1
                                                          4. To run the SFP, Challenging Years and Drug Proof
                                                                                                                        3.3
                                                             Your Kids in Wrexham.
                                                          5. To run the Strengthening Families Programme
                                                             (SFP 10 - 14) in Wrexham, which has been shown
                                                             to improve relationships and build resilience in
                                                             families and to run the Challenging Years
                                                             Programme (for 10 – 14 year olds) from schools in
                                                             Wrexham




14
     See Appendix 3
                                                                                                                              26
SCHOOLS
9 schools completed the questionnaire with regard to the support they provide for the parenting role. Only one was a secondary
school15.
Message                                                          Actions in the Parenting Action Plan                            Action Plan
                                                                                                                                 Objective
                                                                    To increase the focus on providing support for parenting
                                                                     in schools
                                                                    To increase the number of schools which have a
Just under half of those who responded ran group
                                                                     designated member of staff whose role is to support
sessions for parents about particular issues, made
                                                                     parenting
referrals to parenting courses run by other
organisations, ran parents drop in sessions and                     To increase the number of school-based parent groups              4.1
gave information and signposted parents to other                    To increase the number of parent drop-ins in schools              4.2
available sources of support.                                       To increase the number of parenting programmes and
                                                                     sessions that are run in school premises
                                                                    To introduce into all schools information about parenting
                                                                     and about services that are available locally to support
                                                                     parenting
Of the 4 schools which ran parenting provision, only             To improve the quality of parenting provision in schools.
one described this provision as always promoting
positive parenting (the others did so, sometimes)                To support the facilitators of school-based parent groups
one always highlighted the importance of play and                with information, networking opportunities and participation
none always emphasised the importance of dads                    opportunities for their parents.                                      4.2
being involved in a child‟s upbringing, asked                    To introduce the „Parent Friendly‟ award scheme in
parents to give opinion on the advice they offer or              Wrexham schools to promote parenting support,
evaluate effectiveness of the service for parents.               incorporating an annual assessment of parenting provision.
                                                                 To provide training for school-based staff in working with
No schools reported having any members of staff                  parents.
who had received any training to work with parents.                                                                                    4.2



15
     This represents less than 12% of the schools to whom questionnaires were sent.
                                                                                                                                               27
Only one school felt it mostly met the needs of          To use evidence based tools to carry out evaluation of
parents through their parenting service, none            parenting provision in Wrexham schools so that staff can          3.2
thought they did fully.                                  assess the impact of their support for parents.
Only one third of schools stated that their parenting
provision was delivered using a partnership              To increase the parenting provision run in partnerships           4.1
approach, and of these 3, only 2 indicated working       between schools and parenting providers.                          4.2
with other agencies.
Most schools that replied stated that they supported To challenge this view (see above) and to put in place better
parents to fully support their children‟s education. support for parents in Wrexham Schools.                               4.1

Whereas only one school stated that it had as a          To encourage all schools in Wrexham to adopt „supporting
performance indicator, to support positive               positive parenting‟ as a target on their development plan         4.2
parenting, over half thought they should.                and to participate in the „Parent Friendly‟ award scheme.

                                                         To increase the number of schools in Wrexham which have
Less than half had an indentified member of staff
                                                         a designated member of staff, whose role is to support            4.2
whose responsibility was supporting parenting.
                                                         parenting.
Schools were asked what they thought the main
reasons were as to why parents might find it difficult      1. To improve the information and advice for parents
to get the right parenting support, or why they                and practitioners about locally available parenting
pulled out of support that was provided.                       services.
The most common answers were that:                          2. 3. and 5. To increase the number of parenting and
    1. Parents do not know what support is                     CYP agencies who have a designated member of
        available                                              staff for parenting support. To increase the number         2.3
    2. Having a lack of confidence                             and variety of sessions that prepare parents for            3.1
                                                               parenting interventions in terms of their confidence,
    3. Being worried about asking for help                     gelling the group, building trust with facilitators etc.    3.2
    4. Parents are trying to balance work and home
        commitments                                         4. To increase the flexibility of parenting services so that
                                                               parenting provision is available for parents with work
    5. Parents are worried about what might                    and childcare commitments.
        happen next



                                                                                                                                 28
                                                     1. To support parents to access support from Welfare
                                                        Rights, the Credit Union and from the FSA in the
                                                        management of money. To introduce the „Quidz-in‟
                                                        programme and to support the work of the Credit
                                                        Union to help parents support their children and
                                                        young people to become financially aware.
                                                     2. To support those working with parents with
Schools were asked to say which services they felt      information so that they can signpost parents to the
they needed more of, in Wrexham.                        WFIS where appropriate and / or to other sources of
                                                                                                                1.1
                                                        support to enable them to get back into work.
The most common answers were
                                                     3. To emphasise the importance of play in a child‟s        2.3
   1. money advice                                      development in all parenting programmes and             3.1
   2. support for parents to get back to work           interventions. To provide reliable information for
                                                        parents about where their children can play safely      3.3
   3. advice about helping children to play             and about what play activities are available locally.   4.1
   4. advice about feeding children healthily           For the Play Development Team to provide Play
                                                        training to all parenting providers.
   5. keeping children safe
                                                     4. „Keeping children safe‟ both physically and
                                                        emotionally is central to all parenting programmes as
                                                        they focus upon building strong relationships
                                                        between parents and children. To continue to offer to
                                                        parents the Incredible Years Programme, the Solihull
                                                        Approach individual and group programme and to
                                                        increase the number of parenting programmes run in
                                                        Wrexham.




                                                                                                                      29
CHILDREN AND YOUNG PEOPLE’S SERVICES
16 services replied to the questionnaire.
                                                  Actions in the Parenting Action Plan
The vast majority said that they sign-posted      To ensure that all CYP services in Wrexham are fully
parents to support if needed.                     supported with information to signpost parents to                2.3
                                                  appropriate sources of support for their parenting role and to
                                                  encourage the use of a standardised parenting referral tool      3.1
                                                  (currently being trialled).
The issues that they mostly felt parents needed      1. To provide appropriate information for parents on
extra support with were:                                promoting children‟s good physical and emotional
    1. Healthy living                                   health through WFIS and the Healthy Schools
    2. Adolescence                                      Scheme.
    3. Behavioural issues                            2. 3 and 4. To run the Strengthening Families
    4. Boundary setting                                 Programme (SFP 10 - 14) in Wrexham, which has              1.1
    5. Money management                                 been shown to improve relationships and build              2.3
                                                        resilience in families and to run the Challenging Years
                                                        Programme (for 10 – 14 year olds) from schools in          3.1
                                                        Wrexham                                                    3.3
                                                     5. To support parents to access support from Welfare          4.1
                                                        Rights, the Credit Union and from the FSA in the
                                                        management of money. To introduce the „Quidz-in‟
                                                        programme and to support the work of the Credit
                                                        Union to help parents support their children and
                                                        young people to become financially aware.




                                                                                                                         30
Other Key Messages
In addition to the key messages from the four questionnaires, there are, in particular,
significant messages from the parenting consultation about parents of children with
disabilities:
     Parents who had a disabled child being more likely to worry about their child‟s
        behaviour
     Parents with a disabled child being more likely to need support regarding
        domestic abuse, advice on mental health services and help with children‟s
        behaviour.
     Those with a disabled child being more likely to receive help from social
        services, Home Start or Family Friends and Wrexham Maelor hospital.
     Those respondents with at least 1 disabled child were more likely to have a
        lack of confidence, feel that the right service for them did not exist and find
        their language/culture to be a barrier.
And about younger parents:
   Younger parents are more likely than older parents to want help with: young
      babies, home routines, housing advice, advice on domestic abuse, money
      advice, help with children‟s behaviour, advice on coping as a single parent,
      support to get back to work and advice about helping children to play
   Younger parents being significantly more likely to receive help from statutory
      services
   Respondents aged under 26 years are more likely to be worried about asking
      for help (with parenting) and not thinking that they would „fit in‟
   More younger parents than older parents . . . . are worried about „being able
      to afford what they want‟
This information will be communicated directly to those who work with parents of
disabled children and with young parents in order to inform their provision.




                                                                                     31
      5. Improvement of Parenting Provision in Wrexham
This section explains how this strategy aims to improve parenting provision in
Wrexham. It also identifies the four key priority areas for the development of
parenting provision.

Parenting Provision
Appropriate provision needs to be available to all parents who need it
              At all tiers of need (1-4)
              In all geographical areas
              For parents of all ages of child
              For different groups of parents, including those who may potentially be
               marginalised16
Provision should be good / excellent in quality and should be delivered by qualified
and experienced practitioners17. Access to parenting provision should be
straightforward and supported where necessary. A 3-yearly Audit of Parenting
Provision in Wrexham will be carried out in order to assess how well the provision
matches the need for parenting support in Wrexham

Quality Standards
It is the responsibility of the Wrexham PSG to establish the quality standards it
expects parenting provision in Wrexham to meet. These standards will ensure a
minimum requirement in terms of the quality of the service.
Standards cover:
      g. The levels of training and experience of those delivering the provision *
      h. Access for parents to the provision
      i.   Whether the service is evidence - based practice
      Evidence of a focus on
                   j.   Positive parenting
                   k. The importance of play
                   l.   The involvement of the father
      m. The effectiveness of the service
      n. The level of parent participation in the service
      o. Arrangements for evaluating the service

* For each tier of need, an appropriate level of service should be provided. For
each level of service, minimum standards of qualifications, skills and experience
will be established for practitioners working with parents. In addition, National
Occupational Standards for Working with Parents have now been established and
piloted in the four nations of Britain. Parenting Practitioners now have the
opportunity, therefore, of demonstrating their qualifications specifically to work with
parents.

16
     See Appendix 3 for a list of potentially marginalised groups of parents, identified by the PSG
17
     See Workforce Development Section

                                                                                                      32
Tools to Support and Assess Improvements in Parenting Support
In order to assist with the provision and evaluation of parenting support in
Wrexham, standardised tools have been, and are being developed and trialled by
parenting team, under the direction of the PSG.
1. A standardised Parenting Referral18 form has been introduced and trialled. It
   captures all the basic information necessary either to refer a parent to an
   appropriate provision or so that Parenting Team can give practitioners accurate
   information about appropriate local provision. It is completed only with the
   consent of the parent.
2. A limited group of free, evidence based Parenting Programme Evaluation
   tools will be made available to parenting providers for use with all parenting
   programmes run in Wrexham in order to evaluate the effectiveness of the
   provision in terms of aspects such as
                The well being of the parent
                The parent‟s confidence in managing the child
                The child‟s behaviour
                The child‟s ability to socialise
                The relationship between the child and the parent
                The parent‟s approach to learning new skills
3. A standardised Parenting Service Evaluation tool will be introduced to assess
   the quality of parenting provision from the service point of view. This will be
   completed annually by service managers and will assess the parenting
   provision under headings a. – i. above. This service evaluation will also map
   practitioners‟ qualifications, training and experience and to assess training
   needs. An initial assessment was carried out on these areas within the
   parenting consultation and this information will be used initially as a baseline
   measure. Results from the service evaluation will be included in an annual
   Parenting Report.
4. Documentation and a process will be developed by the PSG to allow for a 3
   yearly Audit of Parenting Provision to take place in Wrexham.
      This audit will
              include a mapping of current provision and identified unmet needs for
               provision
              establish annually the extent to which the provision meets needs for
               parenting
              identify any gaps or duplication in provision
              report on the quality of parenting services (see above)
              report the extent to which parenting practitioners meet the minimum
               requirements for qualifications, skills and experience and identify any
               training needs




18
     See Appendix 2 for the referral tool

                                                                                         33
Mapping and Communication
A mapping exercise of all parenting provision running in Wrexham will be
conducted on a six-monthly basis by the parenting administrative assistant and will
result in a programme of parenting provision for all services and parents. The
Parenting Team will also provide information for services and for parents about
parenting provision and will give advice about appropriate available provision for
parents if requested to do so.

Training and Support for Practitioners
A training plan for parenting practitioners will be developed and established each
year by the PSG as a result of:
          the annual mapping of training needs among parenting providers
          the mapping of provision (to identify gaps)
          new initiatives and / or guidance from WAG
          new local priorities
The Parenting Team will support the parenting training programme through
publicity, booking trainers, booking places and venues, facilitation and helping to
arrange childcare and transport. The parenting co-ordinator will also support the
training programme with funding wherever possible.
A Parenting Practitioners Forum meets quarterly. Its purpose is to allow parenting
practitioners to network, to share good practice ideas, to discuss training and
resources and to explore opportunities for partnership working. Peer support
groups for practitioners who run particular programmes or interventions are being
introduced, in order to allow practitioners to continue to develop their practice
beyond their initial training.

A Partnership Approach to Delivery of Parenting Programmes
This strategy will support a partnership approach to delivering parenting
programmes. Different aspects of parenting can be carried out by different
agencies, together making an integrated service, whereas one agency might be
unable to deliver the service alone.
Elements of delivery that might be shared among provider organisations could
include:
          Giving information on parenting and publicity for provision
          Recruitment / referrals to parenting programmes
          Transport, childcare and play opportunities for children, refreshments
          Hosting of provision
          Facilitation of programmes / sessions
          Facilitation of parent groups to allow for continued support
          Counselling / therapy for individual parents
These partnership arrangements will be fully supported by Wrexham‟s Parenting
Team. In addition, the Parenting Co-ordinator will recruit suitably qualified, trained
and experienced parenting practitioners to a Parenting Programme Deliverers
„Pool‟ and, where funding allows, will employ these practitioners on a sessional
basis, to deliver, or to support the delivery of a range of parenting programmes.


                                                                                      34
New Staff
Proposals are included in this strategy for new members of staff to be introduced to
the Parenting Team, subject to funding being made available from partner
organisations and from successful funding applications. The following gives a brief
description their proposed roles:
Parent Network Co-ordinator
     To support existing parent groups with information about parenting and
       CYP services and to encourage and support improved levels of
       participation among these groups and to establish new supported parent
       groups
     To create, maintain a Parent Network, consisting of parent representatives
       from parent groups and their facilitators, to enable higher levels of
       participation among parents – to chair Parent Network meetings
     To support the development of Tier 2 provision for parent groups
     To carry out consultation with parenting service users
     To facilitate training for parents in order for them to become more involved
       in planning, evaluating and delivering parenting provision
Dads‟ Worker
     To actively promote father-friendly parenting provision in Wrexham
     To promote the participation of dads in parenting provision and in children
       and young people‟s services
     To support the implementation of those actions in the Parenting Strategy
       which relate to dads
Parenting Officer
     To deliver parenting programmes and one-to-one interventions
     To train practitioners to deliver interventions and support their delivery
     To advise on the suitability of current and proposed new parenting
       programmes and interventions
     To assist the parenting Team in implementing the actions in the Parenting
       Strategy action plan
New Provision
A number of new parenting programmes are currently being considered by the
PSG for introduction to Wrexham. Advice will be taken regarding their
effectiveness, cost and resources needed in order to deliver the programme.
Under consideration are:
     Challenging Years – a four week programme helping prepare parents for
        their children entering the teenage years
     Drug Proof Your Kids – a programme which helps parents to become well
        informed about drugs so that they can help their children to avoid misusing
        drugs
     Quidz In – a programme which helps parents to help their children to
        become financially aware and to manage their money well
     Triple P – an extensive and successful suite of parenting programmes which
        support parents of children of all ages and at all levels of need
     20th Century Parent – a series of awareness raising sessions which can be
        used at tier 2 or in preparation for a high tier course
     Sleep Solutions workshop – for practitioners and parents whose children
        have difficulty sleeping
     PACT training – for practitioners who work with parents who are abused by
        their teenage children

                                                                                  35
     6. Inter-Agency Information Sharing
In order to ensure that confidential information about families is shared properly
between people from different parenting agencies, it has been agreed that the
broad principles and priorities of the TAC Inter-Agency Information Sharing
Agreement will be followed at all times by all parenting providers and children and
young people‟s services will also be encouraged to do so. The following is a
summary of the key messages from this Agreement, as it applies to parents.
Why Share Confidential Information?
Information about families may need to be shared, for example, in order to
        Assess the need for parenting support
        Try to find an appropriate service for a parent
        Refer the parent to an appropriate provision
        Decide how a family could be best supported
        Take action to protect a child or the well being of a parent
6 Key Points
When parents are seeking information, advice, guidance or support in their
parenting role, they will need to give a practitioner some information about
themselves and their family in order that the practitioner can advise them
appropriately or find the right service for them. This information will be confidential
and may be sensitive and it should be treated with care.
     1. You should explain to the parent at the outset, openly and honestly, what
        and how information will, or could be shared and why, and seek their
        consent to share it, making it clear who you will be sharing it with19 - consent
        to share should be recorded as a signature on the standardised parenting
        referral tool20
     2. You must always consider the safety and welfare of all members of the
        family when making decisions on whether to share information about them.
     3. You should always respect the wishes of parents and children who do not
        consent to share confidential information21
     4. You should seek advice from your manager where you are in doubt about
        whether to or how to share information.
     5. You should ensure that the information you share is accurate and up-to-
        date, necessary for the purpose for which you are sharing it, shared only
        with those people who need to see or hear it, and shared securely.
     6. You should always record the reasons for your decision – whether it is to
        share information or not.


19
   It should be made clear that you have concerns about a child’s safety, harm to others or
about a serious crime, information that has been shared may be shared without their
consent.
20
   See Appendix 2
21 Unless the information relates to concerns about a child’s safety, harm to others or about
a serious crime, in which case the family should be told what you intend to do with that
information, and why


                                                                                           36
Consent
Information should only be shared if informed consent has been given by the
person the information is about, or by their parent, if a young child.
Information can only be shared without consent if
     Sharing information would help to protect a child or a vulnerable adult from
      significant harm
     A crime has been committed or is likely to be committed
     You are required to do so by the courts
Consent should be informed; this means that the person giving consent fully
understands what information is being shared, why, who with, and what will happen
to that information once it has been passed on, and agrees to all of this. Consent
can be written or verbal. Your decision to share or not share information should be
recorded, along with your reasons for your decision.

Information Sharing: Further Guidance on Legal Issues.
The law, far from preventing the sharing of information to assess needs, plan for
how these needs will be met and provide and co-ordinate appropriate services,
supports the proper sharing of information in order to carry out these functions.

Practitioners, who may be worried about the legal implications of sharing, or not
sharing information, will find in this section, the main laws concerned with sharing
information and their implications, when sharing information with consent.
               1. The Human Rights Act 1998 and the European Convention of
                  Human Rights
               2. Common law duty of confidentiality
               3. Data Protection Act 1998
               4. The Children Act 2004

This Guidance on Legal Issues does not cover the sharing of information without
consent. Information may be shared without consent:
    Where there may be concerns about child protection
    Where there are concerns about a serious crime
    If there is an overriding public interest in disclosure
    If sharing is required by a court order or other legal obligation
In cases such as these, when sharing information about families, practitioners
should follow the All Wales Child Protection Procedures.
1) Article 8 of the European Convention on Human Rights was incorporated
into UK law by the Human Rights Act 1998 and recognises a right to respect for
private and family life:
Article 8.1:
Everyone has the right to respect for his private and family life, his home and his
correspondence.
Article 8.2:
There shall be no interference by a public authority with exercise of this right
except such as is in accordance with the law and is necessary in a democratic
society in the interests of national security, public safety or the economic wellbeing
of the country, for the prevention of disorder or crime, protection of health and
morals or for the protection of rights and freedoms of others.


                                                                                      37
2) Common Law Duty of Confidentiality
The common law provides that where there is a confidential relationship, the
person receiving the confidential information is under a duty not to pass on the
information to a third party. But the duty is not absolute and information can be
shared without breaching the common law duty if the person to whom the duty is
owed has given explicit consent.

3) Data Protection Act 1998
This Act deals with the processing of personal (i.e. sensitive and non-sensitive)
data. Sensitive personal data is personal data relating to racial or ethnic origin,
religious or other similar beliefs, physical or mental health or condition, sexual life,
political opinions, membership of a trade union, the commission or alleged
commission of any offence, any proceedings for any offence committed or alleged
to have been committed, the disposal of proceedings or the sentence of any court
in proceedings.

Organisations which process personal data must comply with the data protection
principles set out in schedule 1 of the Act.
These require data to be:
     fairly and lawfully processed
     processed for limited specified purposes
     adequate, relevant and not excessive for those purposes;
     accurate and up to date
     kept for no longer than necessary
     processed in accordance with individuals‟ rights
     kept secure
     not transferred to non-EEA (European Economic Areas) without adequate
       protection

4) The Children Act 2004
Section 10 of the Act places a duty on each children‟s services authority to make
arrangements to promote co-operation between itself and relevant partner
agencies to improve the well-being of children in their area in relation to:
            Physical and mental health, and emotional well-being;
            Protection from harm and neglect;
            Education, training and recreation;
            Making a positive contribution to society;
            Social and economic well-being.
The relevant partners must co-operate with the local authority to make
arrangement to improve children‟s wellbeing. The statutory guidance for section 10
states that good information sharing is key to successful collaborative working and
that arrangements under section 10 of the Act should ensure that information is
shared for strategic planning purposes and to support effective service delivery. It
also states that these arrangements should cover issues such as improving the
understanding of the legal framework and developing better information sharing
practice between and within organisations.




                                                                                       38
      7. Four Key Priority Areas
The Parenting strategy group has divided the actions in the development of
parenting provision into four areas. Each area has a PSG Subgroup dedicated to
developing and implementing the actions on the action plan from their area.
The four areas are:
      5. Workforce Development
      6. Parent Participation
      7. Parenting Provision
      8. Parenting and Schools

   1. Workforce Development
This strategy seeks to:
1. To increase the numbers of highly trained, qualified, experienced, motivated
   and flexible parenting practitioners, able to deliver a wide range of evidence
   based parenting provision to the highest standards
2. Enable parenting practitioners to evidence their skills, qualifications, training
   and experience in working with parents when applying for jobs, training places
   or applying to deliver parenting interventions

      2. Parent Participation
The standard of parent participation in services is now informed by the WAG
guidance; Parenting Standards.
This strategy seeks to
1. Raise the standard of parent participation in Wrexham among parenting
   services and in children and young people‟s (CYP) services.
2. Ensure that agencies in Wrexham fully support parents to participate in their
   services to the highest level possible
3. To improve access to parenting Provision
To this end, a scale of levels of parent participation has been developed by PSG
Subgroup 2, which will be used to assess the level of parent participation in
parenting services22.

      3. Parenting Provision
This strategy seeks to
1. To maintain and develop current provision and to introduce a variety of new
   evidence based provision to meet the needs of Wrexham parents at all tiers of
   need, including parents in potentially marginalised groups.
2. To assess the quality of parenting provision in Wrexham and to improve the
   quality of provision where needed
3. To increase the capacity of providers in Wrexham to deliver parenting provision
22
     See Appendix 5 for the parent participation scale.


                                                                                   39
   4. Parenting and Schools
Schools are a place of learning and it is being increasingly recognised that this
leaning should include parent education. Schools have a role to play therefore in
sign-posting parents to provision, advertising parenting provision among parents,
recommending parenting provision to those parents who schools feel would
particularly benefit and also in supporting parents to fully support their children‟s
education. Many examples of good practice exist in Wrexham‟s schools already.
This strategy seeks to
   3. To increase the amount of parenting provision delivered in school premises
   4. To increase the partnership role schools play in providing parenting support
      and to ensure that young people understand the basics of good parenting




                                                                                        40
   8. Monitoring, evaluating and reviewing the strategy and
      the provision and expanding the vision
This Parenting Strategy covers a 3 year period, from April 2010 – March
2013. Progress towards the short, medium and long term actions identified on
the parenting action plan will be monitored throughout each year and reported
annually each March.
The monitoring of the effectiveness of this strategy and its action plan will be
carried out by the parenting co-ordinator and the four PSG Subgroups and will
be reported by the parenting co-ordinator. The annual report will be an
opportunity to review the original parenting action plan and make any
necessary revisions to incorporate recent changes in the service environment,
new initiatives and opportunities, any changes in national guidance or
legislation or new funding arrangements for parenting.
Information and data on the activity of each Key Priority Area in the Parenting
Action Plan will be collected and collated as follows:

Information on workforce development will be collated from
       An annual audit of practitioners‟ qualifications, training and
          experience of working with parents, among parenting providers, as
          part of the annual parenting service evaluation
       A progress report on the local establishment of modules to train
          practitioners and the assessment procedures for the National
          Occupational Standards for Working with Parents

Information on parent participation will be collated from
       An annual audit of levels of participation in parenting services, as
          part of the annual parenting service evaluation
       A report on the development of the parent network and activities in
          which it has been involved
       A report from the parenting co-ordinator on the use of the scale of
          parent participation and current developments in parent
          participation among parenting services, children and young
          people‟s services and schools

Information about parenting provision will be collated from
       Standardised evaluations of the effect of parenting provision on
          parents
       Standardised annual evaluations of parenting services
       An annual mapping of all current parenting provision in Wrexham
       Consultations with parents on provision
       A report form the parenting co-ordinator on other activity during the
          year; strategic, development of training

Information on parenting and schools will be collated from
       An annual mapping of parenting provision in schools



                                                                             41
         Developments in the use of the „That‟s Life‟ programme for
          teenagers and other resources for preparing young people to parent
          Inspection / school improvement plans /
         Consultation with parents about the level of parenting support
          provided by schools
         Consultations with pupils on the quality of their preparation for the
          parenting role

Following the launch of this Parenting Strategy for Wrexham, the four
subgroups of the PSG will continue to meet 2 monthly and minutes from each
subgroup will be distributed to all of the other groups. However the PSG itself
will meet just once a year, in February, in order to review the progress of the
Parenting Strategy as a whole and to expand the vision for parenting
provision in Wrexham. This process will inform the revision of the Parenting
Action Plan.
In the meeting of the PSG in the autumn of 2012, the PSG will engage in the
process of agreeing a new Parenting Strategy for the period beyond April
2013.




                                                                            42
9. Wrexham’s Parenting Strategy

      Action Plan for 2010 – 13



                                  43
       1. Workforce Development
WORKFORCE DEVELOPMENT: OBJECTIVE 1.1

To increase the numbers of highly trained, qualified, experienced, motivated and flexible parenting practitioners, able to deliver a wide range of evidence
based parenting provision to the highest standards

 KEY ACTIONS FOR OBJECTIVE 1                 WHEN WILL IT            WHO IS RESPONSIBLE?             RESOURCES / SUPPORT                     HOW WILL WE KNOW
                                              HAPPEN?                                                NEEDED FOR THIS                        WHEN THIS ACTION HAS
                                                                                                     ACTION TO TAKE PLACE                     BEEN ACHIEVED?
                                                                                                     A partnership agreement
Introduction of City and Guilds                                  Parenting Team from                 between Glyndwr / Yale and         Modules will be running for
modules in Working with Parents, to                              Wrexham and Flintshire              the local authorities in           practitioners in Wrexham and
enable practitioners from Wrexham                                                                    Wrexham and Flintshire             Flintshire to be assessed
and Flintshire to be assessed against       Autumn 2010          Glyndwr / Yale /                    Funding23                          against the NOS from autumn
the National Occupational Standards                              City and Guilds                     Approval of modules for            2010.
for Working with Parents (NOS for                                                                    delivery by local colleges
WWP)                                                             WCBC training department
                                                                                                     and introduced into the
                                                                                                     curriculum.
                                                                                                     Funding
Support parenting practitioners to                                                                   Widespread advertising of          No. of Wrexham practitioners
                                                                 Parenting Team                      the modules                        enrolled and completing
access the City and Guilds modules          Autumn 2010
through a local college                                          Parenting providers                 Support for practitioners to       modules at level 2,3,4 in 2011,
                                                                                                     enrol on the City and Guilds       2012 , 2013
                                                                                                     modules
To map the skills, qualifications,          April 2010 and           Parenting Team                 Provision of accurate and
training and experience and levels of       each April               Council training               timely information by all
                                                                      department                                                        An annual audit completed
flexibility of practitioners in working                                                              parenting providers
with parents                                                         Social care workforce                                             and published.
                                                                      development group
To publicise effectively to all parenting Ongoing                                                                                           Evaluation of the role of
                                                                     Parenting Team                                                         the parenting team by
providers, any training that is available                            Parenting Providers
and to ensure that places on training                                                                                                        parenting providers

  23
     Funding is often mentioned as one of a number of resources needed in order that an action may take place. This funding may come from a number of
  sources: partner organisations, successful bids, specific funds ring-fenced to address particular issues or to support work in particular geographical areas,
  slippage etc.
                                                                                                                                                                  44
are taken by those who can deliver                                                                                                     Training attendance
the new provision                                                                                                                       mapped against provision
                                                                                                                                        to ensure delivery
To provide low cost training places, in                                                              Funds to support training      An annual report of all training
                                                                     Parenting Team in
locally run courses where possible, for                                                              Appropriate training courses   accessed by parenting
                                                                      arranging training and
parenting practitioners to enable them                                                               Parenting providers in         providers in Wrexham which
                                                                      accessing funding to
to improve the quality of provision and                                                              supporting staff to attend     has been advertised,
                                                                      support the subsidising
to allow for gaps in provision to be                                                                                                facilitated or subsidised by the
                                                                      of places.
addressed                                                                                                                           Parenting Team.


Respond to identified needs for                                      Parenting team                 Funding                        Annual parenting report
training among parenting providers                                   Parenting providers
To provide peer support groups for all                                                               Parenting providers, in        Number, frequency and
groups of parenting practitioners who                                                                supporting staff to attend.    average attendance of peer
run a particular parenting programme                                                                                                support groups
                                                                     Parenting Team, in
                                                                      facilitating groups.                                          % of parenting practitioners
                                                                                                                                    who feel the peer support
                                                                                                                                    groups have been useful / very
                                                                                                                                    useful to their professional
                                                                                                                                    development
HOW WILL WE KNOW WHEN OBJECTIVE 1.1 HAS BEEN ACHIEVED? 24

Baseline: Parenting Consultation Report (Glyndwr, 2009)
Anticipated Outcomes:
Experience / Skills: More parenting practitioners in each agency in Wrexham will have two or more years experience of working with families
Qualifications:      More parenting practitioners in each agency in Wrexham will have evidenced levels 2-6 in the NOS for Working with Parents
                     through standards in other areas of work (eg. childcare)
Capacity:            More parenting practitioners in Wrexham will work with parents who are in potentially marginalised groups25, will have run
                     parenting programmes during the last 12 months, will work with parents at tiers 1,2,3,4, will have undergone specific training in
                     working with parents and fewer will have no training.
Flexibility:         More parenting practitioners in each agency in Wrexham will be able to run parenting programmes, more will be trained / have the
                     skills and experience to work with parents at more than two tiers of need26.

  24
       See page 71 for the target increases and reductions.
  25
       For a list of what the PSG considers to be potentially marginalised parent groups, please see Appendix 3
                                                                                                                                                           45
Workforce Development: Objective 1.2

To enable parenting practitioners to evidence their skills, qualifications, training and experience in working with parents when applying
for jobs, training places or applying to deliver parenting interventions

Baseline measure: April 2010
Since the National Occupation Standards for Working with Parents (NOS for WWP) have not yet been introduced in Wrexham, the
baseline for this objective is currently zero.

             Key Actions                    When will it           Who is responsible?   Resources / support needed       How will we measure
                                             happen?                                     for this action to take place      progress towards
                                                                                                                          achieving this action?
To map the skills, training and                                                                                           Audit of minimum
experience of parenting                   Annually from       Parenting Team             Parenting providers, in          qualifications, increase
practitioners in Wrexham with             year 1                                         completing the audit.            in qualifications of
                                                              Agencies
regard to working with parents                                                                                            practitioners
Monitoring of the use of the
NOS for WWP:
 In recruitment to parenting                                                            Parenting providers, in          Annual report detailing
  positions                                                   Parenting Team             completing the audit.            the use of the NOS for
 when parenting                          From summer                                    Annual audit of the use of the   WWP in recruitment,
  practitioners apply for                                     Employers
                                          2012                                           NOS for WWP, within the          training and in
  training places                                             Parenting providers        parenting providers‟ service     professional
 when seeking to expand                                                                 evaluation                       development.
  their parenting provision
  through partnerships
                                           Establish by                                                                   Minimum qualifications
To establish a minimum                                        Parenting Team
                                           autumn 2010                                                                    framework written and
qualifications framework for
                                              Assess          Parenting Strategy                                          revised annually
parenting practitioners working
                                             against in       Group
at tiers 1, 2, 3 and 4 in
Wrexham.                                    years 2 & 3


26
     For an explanation of the tiers of need, please see page 14
                                                                                                                                             46
To establish parity between       July 2010                 Parenting Team, working Mapping of NOS for WWP           A map of how the
NOS for WWP and NOS for                                     with City and Guilds and against NOS for childcare,       NOS for WWP
other disciplines (eg. childcare)                           other advisors           social work,                     equate to those in
to allow practitioners to                                                                                             other disciplines.
evidence NOS for WWP                                                                                                 A system for
through previous training.                                                                                            evidencing NOS for
                                                                                                                      WWP from
                                                                                                                      standards achieved
                                                                                                                      in other disciplines
HOW WILL WE KNOW WHEN OBJECTIVE 1.2 HAS BEEN ACHIEVED? 27

Baseline:
There is no baseline currently
Anticipated Outcomes:
More practitioners use qualifications such as the NOS for WWP in their applications for jobs in parenting, when applying for further
training and when applying to facilitate programmes to evidence their skills, experience and training in working with parents.
More practitioners from each parenting provider organisation have evidenced NOS for WWP at Levels 2,3,4.
Evidence shows that employers recognise NOS for WWP as a useful qualification against which to assess candidates suitability for
work with parents
Increase in numbers of parent practitioners who meet minimum qualifications for Working with parents at different tier levels




27
     See page 71 for the target increases and reductions.
                                                                                                                                     47
      2. Parent Participation
PARENT PARTICIPATION: OBJECTIVE 2.1

To raise the standard of parent participation in Wrexham among parenting services and in children and young people‟s (CYP) services.

            Key Actions             When will it          Who is          RESOURCES / SUPPORT NEEDED            HOW WILL WE KNOW
                                     happen?           responsible?       FOR THIS ACTION TO TAKE              WHEN THIS ACTION HAS
                                                                          PLACE                                  BEEN ACHIEVED?
Consistent standards for           March 2011         Parenting Co-      Publishing of Parent Participation   Within the parenting
different levels of Parent                             ordinator          Standards for services in            service evaluation,
Participation will be                                 Parenting          Wrexham                              agencies will report levels
established in Wrexham, in                             Strategy group                                          of participation, measured
parenting and children and                                                                                     against the standards.
young people‟s services 5
Parents will be regularly          Ongoing            Parenting      Standardised evaluation tool             From ongoing evaluations
consulted about the quality,       throughout          providers                                               of parenting services by
appropriateness and                the 3 years        Parenting Team                                          parents, collated centrally
usefulness of parenting
provision.
To create a Parent Network,        March 2011         Parent Network Funding for the new post of              Parent Network Co-
co-ordinated centrally by                              Co-ordinator   Parent network Co-ordinator              ordinator in post.
Parenting Team, providing                             Parenting Team                                          Monitoring of number of
support to parent groups and                                                                                   parent groups being
providing opportunities for                                                                                    supported and their levels
high level parent participation.                                                                               of participation.
To include two parents in the      Year 2             Representative        Contact details of interested    Parenting Strategy annual
parent participation sub-group                         from group 2 to        parents                          review, March 2011
(Group 2) of the Parenting         Year 1 – to         invite 2 parents                                        Sub Group 2 reports to
Strategy Group to ensure           establish how       to join sub-                                            PSG
consistent parent participation    this will be        group
in all aspects of Strategy         done
development.

5
    See Appendix 5
                                                                                                                                       48
To ensure consistent and          Ongoing            Parent Network   Participation Standards             Annual review – input
meaningful parent                 throughout          Co-ordinator                                         from parent
participation in all aspects of   the 3 years        Sub Group 2                                          representatives In
Parenting Strategy                                                                                         Network and Group 2
development and
implementation through input
from the Parent Network,
parent representatives on
PSG Group 2 and through
regular consultations with
parents.
         Key Actions               When will it          Who is        RESOURCES / SUPPORT NEEDED           HOW WILL WE KNOW
                                    happen?           responsible?     FOR THIS ACTION TO TAKE             WHEN THIS ACTION HAS
                                                                       PLACE                                 BEEN ACHIEVED?
To ensure that parents are        Ongoing            Parent Network   Information from                    Feedback from parent,
informed about services that      throughout          Co-ordinator     services/organisations/strategic    Network in annual review
affect them and about any         the 3 years                          bodies
strategic bodies and
partnerships whose remit
covers work with parents; to
support parents to participate
in these bodies
To support agencies to            Ongoing            Parent Network      Facilitation of mentoring       Feedback in annual
develop robust participation      throughout          Co-ordinator         groups                          report
practice through effective        the 3 years        Parenting           Training
guidance, support, the sharing                        Strategy Group      Associated funding
of good practice and training.                       Parenting Team
A „Parent Friendly” award to      September          Parenting Co-       Funding                         Annual report detailing
be introduced to schools and      2010                ordinator           Full backing of participating   awards in Wrexham and
parenting services, to record                        Parenting            schools                         the evidence presented
their levels of parent                                Strategy Group                                       by schools.
participation



                                                                                                                                   49
To provide training for parents   September         Parenting Team        Research, funding, venues,       Parents are more
to enable them to become          2010               – particularly         trainers, engagement of          involved in interviewing,
involved in participating in                         the Parent             parents                          planning and assisting in
service planning and                                 Network                                                 delivering parenting
evaluation as well as in                             Co-ordinator                                            services.
service delivery of parenting                       Parenting                                               Feedback in annual
services                                             providers                                               report
HOW WILL WE KNOW WHEN OBJECTIVE 2.1 HAS BEEN ACHIEVED?

Baseline:
A baseline set in 2010 will establish current standards of parent participation based on the establishment, publication and distribution
of Parent participation levels to all parenting services and Children & Young People‟s services.
Anticipated Outcomes:
Parenting and Children and Young People‟s Services will evidence an improved standard of parent participation in their service




                                                                                                                                    50
PARENT PARTICIPATION: OBJECTIVE 2.2

Ensure that agencies in Wrexham fully support parents to participate in their services to the highest level possible

          Key Actions                When will       Who is responsible?        RESOURCES / SUPPORT            HOW WILL WE KNOW WHEN
                                    it happen?                                  NEEDED FOR THIS                   THIS ACTION HAS BEEN
                                                                                ACTION TO TAKE PLACE                    ACHIEVED?
Appropriate documentation is        Year 1          Parenting Team             Guidance, documentation,      Annual mapping of
developed and adopted by                            Parenting providers        service assessment tool       organisations will show that this
agencies to evidence the fact                       Children & Young                                         is the case in 80% of parenting
that parents are listened to and                     People services                                          organisations and 60% of
supported to express their views.                                                                             Children & Young People‟s
                                                                                                              services

The policies and procedures of      Year 2          Parenting                  Guidance from parenting       Annual mapping of
parenting and Children & Young                       organisations              Team, funding                 organisations will show that this
People‟s services require that                      Children & Young                                         is the case in 70% of parenting
due weight is given to the views                     People‟s services                                        organisations and 50% of
of parents in planning and                          CYP Performance and                                      Children & Young People‟s
evaluating their services.                           Support Team                                             services
Services have in place
processes to enable this to
happen.
For all agencies whose remit is     Year 3          Services provided for      Guidance from parenting       Annual mapping of
to work with parents, to have                        parents of children with   Team, especially the Parent   organisations will show that this
policies and procedures in place                     disabilities               Network Co-ordinator,         is the case in 60% of parenting
to enable parents to take part in                   All schools                funding                       organisations and 40% of
decision making processes and                       Parenting                                                Children & Young People‟s
to be working towards having                         organisations                                            services
policies and systems in place                       Social care services
requiring that parents be                           Play settings
involved in decision making                         Childcare settings
processes.                                          Health visiting services
                                                    CYP Performance and
                                                     Support Team


                                                                                                                                              51
Parenting and Children & Young     Year 2        Parenting Team,              Facilitation of networking   Staff members identified/in place
People‟s services will have                       particularly the Parent       opportunities                in all Parenting and Children &
within their staff an identified                  Network Co-ordinator         Training as appropriate      Young People‟s services
member whose role it is to                       Children & Young                                           Evidenced in annual review
promote parent participation and                  People‟s agencies
who will
 give guidance and advice on
    promoting parent
    participation in the agency
 promote the sharing of good
    practice and networking
    amongst those supporting
    parent participation
 give information and advice
    about new initiatives
 build and maintain links to
    WAG and to other areas of
    Wales.
HOW WILL WE KNOW WHEN OBJECTIVE 2.2 HAS BEEN ACHIEVED?

Baseline:
A baseline will be set in 2010 establishing the support given to parent participation in each service through an annual parenting
assessment.
Anticipated Outcomes:
Agencies will increase the usual level of parent participation in their service by accessing guidance from the Parenting Strategy
Group and the Parenting Team and by receiving support, information and training.
An annual evaluation of services that work with parents will determine the level of support for parent participation among parenting
services and among Children and Young People‟s Services.




                                                                                                                                           52
PARENTING PARTICIPATION: OBJECTIVE 2.3

Access : To improve access to parenting provision

        Key Actions             When will          Who is       Resources / support needed for this action to                 How will we measure
                               it happen?       responsible?    take place                                                        progress?
To produce and circulate                                        Staff: Parenting Co-ordinator, Parenting Admin worker
a Programme of                                                  Documentation                                             Programme will be produced
Parenting Provision            Starting in     Parenting Team   Parenting Service mapping Documentation
                                                                                                                          Circulation will be checked
                               Year 1                           Systems
available in Wrexham
                                               Parenting        Centralised systems for analysing data from Parenting     Monitor usefulness and usage
 For all parenting and                                         Service Audit Documentation
                               6-monthly       Providers
   CYP services                                                 Other: Funding, Parenting Web site page                   Programme to be available on
 For parents                  Annually                         Up to date information from Parenting Services            Parenting website
                                               Parenting Team   Staff: Parenting Co-ordinator, Parenting admin worker     Annual Parenting Co-
To introduce a                                                  Parenting Link person, WFIS                               ordinators report
standardised parenting                         Parenting        Groups: Parenting Forum, Parenting Practitioner Peer      Annual mapping of Parenting
referral tool for use by                                        Support Groups
                                               Providers                                                                  Provision
                                                                Systems
parenting services and         Year 1                           Centralised system for analysing requests for parenting
                                                                                                                          Consultation with parenting
CYP services to refer                          PSG              provision from the standardised parenting referral tool   service staff
parents to appropriate                                          Other: Programme of Parenting Provision for               Central analysis of data
provision                                      CYP services     practitioners / parents, Information about parenting      relating to parenting referral
                                               Schools          issues for parents, Parenting Web site page               tool
To identify a „parenting                                        Staff: Parenting Co-ordinator, Parenting admin worker
link person’ for each                                           Parent Network Co-ordinator, Dads‟ Worker                 Annual Parenting Co-
potentially                                                     Groups: Community Cohesion Team, Parenting Forum          ordinators report
                                               Parenting Team   Parenting Practitioner Peer Support Groups
marginalised parent
group (PMPG)28, to             Year 1 –                         Systems                                                   Annual mapping of Parenting
                                               PSG              Centralised systems for analysing data from Parenting
support them to promote        discussion                                                                                 Provision
                                                                Service Audit Documentation
existing parenting                                              Centralised system for analysing requests for parenting
                               Year 2 -        Parenting and
provision within their                                          provision from the standardised parenting referral tool   Central analysis of data
                               action          CYP services
PMPG and for them to                                            Other: Programme of Parenting Provision for               relating to parenting referral
advise on the need for                                          practitioners / parents, Information about parenting      tool
parenting provision for                                         issues for parents, Parenting resource library
their PMPG.                                                     Parenting Web site page


28
     See Appendix 3 for a list of PMP groups
                                                                                                                                                        53
                                                           Staff
                                                           Parenting Co-ordinator, Parenting admin worker
                                                           Parent Network Co-ordinator, WFIS
                                                                                                                     Annual Parenting Co-
To identify a „parenting                                   Groups
                                                                                                                     ordinators report
link person’ for each                                      Parenting Forum
school in Wrexham, to                                      Parenting Practitioner Peer Support Groups
                                          Parenting Team   Systems                                                   Annual mapping of Parenting
support them to provide
                             Year 1 –                      Centralised systems for analysing data from Parenting     Provision
parents with up to date
                             discussion   PSG              Service Audit Documentation
information about                                          Centralised system for analysing requests for parenting   Central analysis of data
parenting, CYP services      Year 3                        provision from the standardised parenting referral tool
                                          Schools                                                                    relating to parenting referral
and participation                                          Other                                                     tool
opportunities available to                                 Programme of Parenting Provision for practitioners
them in Wrexham                                            Programme of Parenting Provision for parents
                                                           Information about parenting issues for parents
                                                                                                                     Consultation with parents
                                                           Parenting resource library
                                                           Parenting Web site page
                                                           Staff
                                                           Parenting Co-ordinator, Parenting admin worker
                                                           Dads‟ Worker, Parenting Programme Experts
                                                           Parenting Link person
                                                           Groups
                                                           Parenting Forum                                           Annual Parenting Co-
                                                           Parenting Practitioner Peer Support Groups                ordinators report
                                                           Documentation
                                          Parenting Team   Parenting Service Mapping Documentation
                             Year 1                                                                                  Annual mapping of Parenting
To increase the                                            Limited list of evidence based parenting intervention
                             discussion                                                                              Provision
participation of fathers,                 Parenting        evaluation tools
male partners and other                   Providers        Systems
                                                           Centralised systems for analysing data from Parenting     Central analysis of data
male carers in parenting
                             Ongoing                       Service Audit Documentation                               relating to parenting referral
provision.                                PSG
                             action                        Centralised system for analysing requests for parenting   tool
                                                           provision from the standardised parenting referral tool
                                                           Other                                                     Consultation with parenting
                                                           Funding                                                   service staff
                                                           Programme of Parenting Provision for practitioners
                                                           Programme of Parenting Provision for parents
                                                           Information about parenting issues for parents
                                                           Parenting resource library, Suitable venues, Childcare
                                                           providers, Parenting Web site page


                                                                                                                                                  54
                                                              Staff: Parenting Co-ordinator, Parenting admin worker
                                          Parenting Team                                                                Annual Parenting Co-
To map the extent to                                          Parent Network Co-ordinator, Dads‟ Worker, Parenting
                                                              Link person, WFIS
                                                                                                                        ordinators report
which information
                                          Parenting           Groups
about parenting is         Ongoing                                                                                      Consultation with parents
                                          Providers           Parenting Forum
made available to          starting in                        Systems
parents of children of     Year 1                             Centralised systems for analysing data from Parenting     Consultation with parenting
                                          CYP services
different ages across                                         Service Audit Documentation                               service staff
Wrexham.                                                      Centralised system for analysing requests for parenting
                                          Schools
                                                              provision from the standardised parenting referral tool
                                                              Staff: Parenting Co-ordinator, Parenting admin worker
                                                              Parent Network Co-ordinator, Dads‟ Worker
                                                              Parenting Link person, WFIS
                                                              Groups: Parenting Forum, Parenting Practitioner Peer      Annual Parenting Co-
                                          Parenting Team      Support Groups                                            ordinators report
To improve access for                                         Documentation
                                          Parenting           Parenting Service Mapping Documentation
parents in Wrexham to      Ongoing                                                                                      Annual mapping of Parenting
                                          Providers           Standardised Parenting Referral Tool
information about          starting in                        Systems
                                                                                                                        Provision
parenting to which they    Year 1                             Centralised systems for analysing information from
                                          PSG
are entitled.                                                 Parenting Service Audit Documentation                     Central analysis of data
                                                              Centralised system for analysing requests for parenting   relating to parenting referral
                                          WFIS
                                                              provision from the standardised parenting referral tool   tool
                                                              Other: Programme of Parenting Provision for parents
                                                              Information about parenting issues for parents
                                                              Parenting Web site page
HOW WILL WE KNOW WHEN OBJECTIVE 2.3 HAS BEEN ACHIEVED?

Baseline
        Parenting Consultation Report (Glyndwr, 2009)
Anticipated Outcomes:
       Parenting providers, CYP services and others will report a greater awareness of parenting services in Wrexham.
       Parents will report receiving more information about parenting and knowing more about local parenting provision.
       More parents will access provision at tiers 1-4, including parents in potentially marginalised parent groups.




                                                                                                                                                     55
PARENTING PROVISION: OBJECTIVE 3.1

Current and New Parenting Provision
To maintain and develop current provision and to introduce a variety of new evidence based provision to meet the needs of Wrexham parents at all
tiers of need, including parents in potentially marginalised groups.

                             When will it   Who is         Resources / support needed for this action to take           How will we measure
Key Actions
                             happen?        responsible?   place                                                        progress?
                                                           Staff: Parenting Co-ordinator, Parenting admin worker
                                                           WFIS
                                                           Groups
                                                           Task and Finish Group 3                                      Annual Parenting Co-
                                                           Documentation                                                ordinators report
                                                           Parenting Service Mapping Documentation
                                                                                                                        Annual mapping of Parenting
                                                           Standardised Parenting Referral Tool
                                                                                                                        Provision
                                                           Standardised parenting training evaluation tool
                                            Parenting      Audit of parenting workforce qualifications, skills and      Centralised systems for
                                            Team           experience                                                   analysing information from
To carry out an annual                                     Limited list of evidence based parenting intervention        Parenting Service Audit
mapping of parenting                        Parenting      evaluation tools                                             Documentation
provision in Wrexham, to     Annually       Providers      Parenting Consultation Report (Glyndwr, 2009)
                                                                                                                        Centralised systems for
include availability, cost   starting in                   Systems
                                                                                                                        analysing information from
effectiveness and quality    Year 1         PSG            Centralised systems for analysing information from
                                                                                                                        the limited list of evidence
(see above).                                               Parenting Service Audit Documentation
                                                                                                                        based parenting intervention
                                            Task and       Centralised systems for analysing data from the limited
                                                                                                                        evaluation tools
                                            Finish Group   list of evidence based parenting intervention evaluation
                                                           tools                                                        System for recording the
                                                           System for recording the results of the audit of parenting   results of the audit of
                                                           workforce qualifications, skills and experience              parenting workforce
                                                           Centralised system for analysing requests for parenting      qualifications, skills and
                                                           provision from the standardised parenting referral tool      experience
                                                           Other
                                                           Funding
                                                           Programme of Parenting Provision for practitioners


                                                                                                                                                56
Tier 1
                            When will it   Who is         Resources / support needed for this action to take              How will we measure
Key Actions
                            happen?        responsible?   place                                                           progress?
                                           Parenting      Staff
To create and maintain a                   Team           Parenting Co-ordinator, Parenting admin worker, WFIS
list of recommended                                       Groups: Parenting Forum                                         Annual mapping of Parenting
parenting information       Year 1         PSG            Systems: Centralised systems for analysing information from     Provision
that is available to                                      Parenting Service Audit Documentation
parents in Wales                           WFIS           Other: Information about parenting issues for parents
                                                          Parenting Web site page
                                                          Staff
                                                          Parenting Co-ordinator, Parenting admin worker                  Annual Parenting Co-
                                                          Parent Network Co-ordinator, Dads‟ Worker                       ordinators report
                                           Parenting      Pool of Parenting workers, Parenting Link person, WFIS
                                           Team           Groups: Parenting Forum                                         Annual mapping of Parenting
To improve information                                    Documentation: Parenting Service Mapping Documentation          Provision
provided to parents in                     Parenting      Systems: Centralised systems for analysing information from
Wrexham about specific      Ongoing        Providers      Parenting Service Audit Documentation                           Consultation with parents
parenting matters                                         Centralised system for analysing requests for parenting
                                           PSG            provision from the standardised parenting referral tool
                                                          Other                                                           Consultation with parenting
                                                          Funding, Programme of Parenting Provision for practitioners /   service staff
                                                          parents, Information about parenting issues for parents
                                                          Parenting resource library, Parenting Web site page
                                                          Staff
                                                          Parenting Co-ordinator, Parenting admin worker
                                                          Parent Network Co-ordinator, Practitioners                      Annual Parenting Co-
                                           Parenting      Parenting Link person, WFIS                                     ordinators report
                                           Team           Groups
To increase the variety                                   Parenting Forum, Parenting                                      Annual mapping of Parenting
of media through which                                    Documentation
                                           Parenting                                                                      Provision
parents can access          Ongoing                       Parenting Service Mapping Documentation
                                           Providers      Systems
quality information about
                                                          Centralised systems for analysing information from Parenting    Consultation with parents
parenting
                                           PSG            Service Audit Documentation
                                                          Other                                                           Consultation with parenting
                                                          Funding, Programme of Parenting Provision for parents           service staff
                                                          Information about parenting issues for parents
                                                          Parenting resource library, Parenting Web site page

                                                                                                                                                 57
TIER 2
                             When will it   Who is         Resources / support needed for this action to take                How will we measure
Key Actions
                             happen?        responsible?   place                                                             progress?
                                                           Staff
To employ a parent                                         Parenting Co-ordinator, Parenting admin worker
                                            Parenting      Groups
network co-ordinator to
                                            Team           Parenting Forum                                                   Co-ordinator is in post and
promote parent
                             Year 1                        Parenting Practitioner Peer Support Groups                        report of activity presented to
participation and to                                       Other
                                            PSG                                                                              PSG
enable the development                                     Funding
of tier 2 provision                                        Information about parenting issues for parents
                                                           Parenting resource library, Parenting Web site page
                                                           Staff
To improve the support                                     Parenting Co-ordinator, Parenting admin worker
                                                                                                                             Annual Parenting Co-
of current parent                                          Parent Network Co-ordinator, Dads‟ Worker
                                                           Pool of Parenting Practitioners, Parenting Link person
                                                                                                                             ordinators report
groups with regard to
providing information                                      WFIS
                                                           Groups: Task and Finish Group 3, Parenting Forum                  Annual mapping of Parenting
about
                                            Parenting      Documentation: Standardised Parenting Referral Tool               Provision
   o     parenting issues                   Team           Systems
   o     parenting           Ongoing                       Centralised systems for analysing data from the limited list of   Central analysis of data
         services                           Parenting      evidence based parenting intervention evaluation tools            relating to parenting referral
   o     CYP services                       Providers      Centralised system for analysing requests for parenting           tool
   o     participation                                     provision from the standardised parenting referral tool
         opportunities                                     Other
                                                                                                                             Consultation with parents
                                                           Funding, Programme of Parenting Provision for practitioners
   o     networking                                                                                                          Consultation with parenting
                                                           Programme of Parenting Provision for parents
         opportunities for                                 Information about parenting issues for parents                    service staff
         facilitators                                      Parenting resource library, Parenting Web site page
                                                           Staff
                                                           Parenting Co-ordinator, Parenting admin worker
                                                           Parent Network Co-ordinator, Dads‟ Worker
                                            Parenting      Parenting Link person, WFIS                                       Annual Parenting Co-
To develop and support                      Team           Groups: Task and Finish Group, Parenting Forum                    ordinators report
new facilitated parent       Ongoing                       Other
groups.                      from Year 1    Parenting      Funding, Programme of Parenting Provision for practitioners /     Annual mapping of Parenting
                                            Providers      parents                                                           Provision
                                                           Information about parenting issues for parents
                                                           Parenting resource library, Suitable venues
                                                           Childcare providers, Parenting Web site page
                                                                                                                                                      58
                                                      Staff
                                                      Parenting Co-ordinator, Parenting admin worker
                                                      Dads‟ Worker, Parenting Programme Experts, WFIS
                                                      Groups
                                                      Parenting Forum
                                          Parenting   Documentation
To create and maintain a
                                          Team        Parenting Service Mapping Documentation
list of providers who
                                                      Audit of parenting workforce qualifications, skills and
are able and willing to
                            Year 1        Parenting   experience                                                        List produced and circulated
deliver sessions on                                   Parenting Consultation Report (Glyndwr, 2009)
                                          Providers
specific parenting topics                             Systems
to parent groups.                                     Centralised systems for analysing data from the limited list of
                                          PSG
                                                      evidence based parenting intervention evaluation tools
                                                      System for recording the results of the audit of parenting
                                                      workforce qualifications, skills and experience
                                                      Other
                                                      Parenting Web site page
                                                      Staff
                                                      Parenting Co-ordinator, Parenting admin worker
                                                      Parent Network Co-ordinator, Dads‟ Worker
                                                      Pool of Parenting Practitioners, Parenting Link person
                                                      WFIS                                                              Annual Parenting Co-
                                          Parenting   Groups                                                            ordinators report
Through a partnership
                                          Team        Parenting Forum
approach, to provide
                                                      Parenting Practitioner Peer Support Groups                        Annual mapping of Parenting
parent education /
                            Ongoing       Parenting   Documentation                                                     Provision
information sessions on                               Audit of parenting workforce qualifications, skills and
                            from Year 1   Providers
specific parenting topics                             experience                                                        Consultation with parents
at the request of parent                              Systems
                                          PSG
groups.                                               Centralised systems for analysing data from the limited list of   Consultation with parenting
                                                      evidence based parenting intervention evaluation tools
                                                                                                                        service staff
                                                      System for recording the results of the audit of parenting
                                                      workforce qualifications, skills and experience
                                                      Other
                                                      Funding, Parenting Web site page




                                                                                                                                               59
TIER 3 + 4
                                 When will it   Who is         Resources / support needed for this action to take                How will we measure
Key Actions
                                 happen?        responsible?   place                                                             progress?
                                                               Staff: Parenting Co-ordinator, Parenting admin worker
To create a pool of qualified,                  Parenting      Groups
skilled and experienced                         Team           Parenting Forum, Parenting Practitioner Peer Support Groups       Pool recruited and
parenting practitioners                                        Documentation                                                     activity report presented
who are able and willing to      Ongoing        Parenting      Audit of parenting workforce qualifications, skills and           to PSG
deliver parenting                from Year 1    Providers      experience
programmes and to fully                                        Systems: System for recording the results of the audit of
                                                               parenting workforce qualifications, skills and experience         Annual Parenting Co-
support these practitioners to                  PSG
                                                               Other: Funding, Parenting resource library, Suitable venues       ordinators report
deliver their programmes.
                                                               Childcare providers, Parenting Web site page
                                                               Staff
                                                               Parenting Co-ordinator, Parenting admin worker
                                                               Dads‟ Worker, Parenting Programme Experts
To keep up to date on                           Parenting      Groups: Task and Finish Group 3
research on new evidence                        Team           Systems: Centralised systems for analysing information from
based provision to address       Ongoing                       Parenting Service Audit Documentation                             PSG minutes
identified gaps at Tiers 3 and                  PSG            Centralised systems for analysing data from the limited list of
4.                                                             evidence based parenting intervention evaluation tools
                                                               Centralised system for analysing requests for parenting
                                                               provision from the standardised parenting referral tool
                                                               Other: Parenting Web site page
                                                               Staff: Parenting Co-ordinator, Parenting admin worker
                                                               Groups: Parenting Forum, Parenting Practitioner Peer
                                                               Support Groups
                                                               Documentation: Parenting Service Mapping Documentation
To access funding to                                           Limited list of evidence based parenting intervention
support the introduction of                     Parenting      evaluation tools
new provision and the                           Team           Parenting Consultation Report (Glyndwr, 2009)                     Annual Parenting Co-
                                                               Systems
development of existing          Ongoing                       Centralised systems for analysing information from Parenting
                                                                                                                                 ordinators report
parenting provision, as                         PSG            Service Audit Documentation
decided by the Parenting                                       Centralised systems for analysing data from the limited list of
Strategy Group                                                 evidence based parenting intervention evaluation tools
                                                               System for recording the results of the audit of parenting
                                                               workforce qualifications, skills and experience
                                                               Centralised system for analysing requests for parenting
                                                               provision from the standardised parenting referral tool
                                                                                                                                                     60
Other
                                                               Staff
                                                               Parenting Co-ordinator, Parenting admin worker
                                                               Parenting Programme Experts, Parenting Link person
                                                               Groups
                                                               Task and Finish Group 3, Parenting Forum
To explore the feasibility and                                 Parenting Practitioner Peer Support Groups
usefulness of employing a                                      Documentation
dad’s parenting worker to                     Parenting        Parenting Service Mapping Documentation
engage with dads, male                        Team             Standardised Parenting
partners and other male          Year 1                        Audit of parenting workforce qualifications, skills and        PSG minutes
carers and to advise                          PSG              experience
parenting providers on the                                     Limited list of evidence based parenting intervention
development of father-                                         evaluation tools
friendly provision.                                            Parenting Consultation Report (Glyndwr, 2009)
                                                               Systems
                                                               Centralised systems for analysing information from Parenting
                                                               Service Audit Documentation
                                                               Centralised system for analysing requests for parenting
                                                               provision from the standardised parenting referral tool
HOW WILL WE KNOW WHEN OBJECTIVE 3.1 HAS BEEN ACHIEVED?

Baseline:
Programme of Parenting Provision 2009, Parenting Consultation Report (Glyndwr, 2009)
Anticipated Outcomes
The Programme of Parenting Provision will show increasing provision in Wrexham at all tiers.
Evidence will be produced to show that new parenting provision being introduced meets the needs of Wrexham parents.
More parents will access parenting provision at Tier 2 and at Tiers 3+4 in Wrexham, including those in potentially marginalised parent groups.
Evaluations from parenting programmes will show that more parenting provision in Wrexham is effective from the point of view of families, and more
considered very effective.



.



                                                                                                                                                 61
PARENTING PROVISION: OBJECTIVE 3.2

Quality
To assess the quality of parenting provision in Wrexham and to improve the quality of provision where needed

          Key Actions           When will it      Who is      Resources / support needed for this action to                   How will we measure
                                 happen?       responsible?   take place                                                          progress?
                                                              Staff
                                                              Parenting Co-ordinator, Parenting admin worker
                                                              Groups
                                                              Task and Finish Group 3, Parenting Forum
                                                              Parenting Practitioner Peer Support Groups                     Annual Parenting Co-
                                                              Documentation                                                  ordinators report
                                                              Parenting Service Assessment Documentation
To assess the quality of                       Parenting      Standardised parenting training evaluation tool                Annual assessment of
the parenting provision of                     Team           Audit of parenting workforce qualifications, skills and        Parenting Provision
                                Each year,                    experience
all main providers in           starting in                   Limited list of evidence based parenting intervention
Wrexham on an annual            Year 1         PSG            evaluation tools                                               Central analysis of
basis                                                         Parenting Consultation Report (Glyndwr, 2009)                  parenting service
                                                              Systems                                                        evaluations
                                                              Centralised systems for analysing information from
                                                              Parenting Service Audit Documentation                          Consultation with parents
                                                              Centralised systems for analysing data from the limited list
                                                              of evidence based parenting intervention evaluation tools
                                                              System for recording the results of the audit of parenting
                                                              workforce qualifications, skills and experience
                                                              Staff
To agree a limited list of                                    Parenting Co-ordinator, Parenting admin worker
evidence based parenting                                      Groups
intervention evaluation tools                                 Task and Finish Group 3, Parenting Forum
to be used by all parenting                    Parenting      Parenting Practitioner Peer Support Groups
                                                              Systems
programmes in Wrexham,                         Team                                                                          List agreed
                                                              Centralised systems for analysing data from the limited list
which evaluate the impact       Year 1                        of evidence based parenting intervention evaluation tools      PSG minutes
of parenting provision on                      PSG            Other
parents and children and to                                   Funding, Programme of Parenting Provision for
gain accreditation for                                        practitioners
practitioners where                                           Parenting Web site page
possible.

                                                                                                                                                    62
                                                         Staff
To compare the
                                                         Parenting Co-ordinator, Parenting admin worker
effectiveness of different                               Parenting Programme Experts
parenting programmes by                                  Groups
                                             Parenting
ensuring that all parenting                              Task and Finish Group 3, Parenting Forum
                                             Team                                                                       Annual Parenting Co-
programmes use at least                                  Parenting Practitioner Peer Support Groups                     ordinators report
one of a limited list of       Ongoing                   Documentation
                                             Parenting
evidence based parenting       starting in               Parenting Service Assessment Documentation                     Annual assessment of
                                             Providers   Systems
intervention evaluation        Year 1                                                                                   Parenting Provision
tools and by ensuring that                               Centralised systems for analysing information from
                                             PSG         Parenting Service Audit Documentation                          PSG minutes
parenting services provide
data from parenting                                      Centralised systems for analysing data from the limited list
                                                         of evidence based parenting intervention evaluation tools
evaluations to the parenting                             Other: Funding, Programme of Parenting Provision for
team.                                                    practitioners
To set up a centralised                      Parenting   Staff                                                          Annual Parenting Co-
                                                         Parenting Co-ordinator, Parenting admin worker
system to analyse the data                   Team                                                                       ordinators report
                               Year 1                    Documentation
from the parenting                                       Limited list of evidence based parenting intervention
intervention evaluations.                    PSG         evaluation tools                                               PSG minutes
To support parenting                                     Staff
practitioners in the                                     Parenting Co-ordinator, Parenting admin worker
                                             Parenting
development and quality of                               Dads‟ Worker, Pool of Parenting Practitioners
                                             Team
their delivery though peer                               Parenting Programme Experts, Parenting Link person
                                                                                                                        Annual Parenting Co-
support groups,                Ongoing                   Groups
                                             Parenting   Parenting Forum                                                ordinators report
professional supervision
                                             Providers   Parenting Practitioner Peer Support Groups
and the parenting forum,
working in partnership with                              Other: Funding, Suitable venues, Agreement by
                                                         managers for staff to attend
other providers.
                                                         Staff: Parenting Co-ordinator, Parenting admin worker
                                                         Groups: Task and Finish Group 3, Parenting Forum
To identify and develop an                   Parenting   Parenting Practitioner Peer Support Groups
expert in every parenting                    Team        Documentation: Parenting Service Assessment
programme running in           Year 1                    Documentation
                                             Parenting   Audit of parenting workforce qualifications, skills and
Wrexham, to act as an          discussion
                                             Providers   experience, Limited list of evidence based parenting           Annual parenting report.
authority on the programme                               intervention evaluation tools
                               Year 2
and to support the training                              Parenting Consultation Report (Glyndwr, 2009)
                               action        PSG
and future development of                                Systems
facilitators.                                            System for recording the results of the audit of parenting
                                                         workforce qualifications, skills and experience
                                                         Other: Funding
                                                                                                                                               63
SPECIFIC QUALITY ISSUES

           Key Actions                 When will it      Who is      Resources / support needed for this action to             How will we measure
                                        happen?       responsible?   take place                                                    progress?
To ensure that all parenting                                         Staff: Parenting Co-ordinator, Dads‟ Worker, Pool of
                                                      Parenting      Parenting Practitioners, Parenting Programme
provision in Wrexham
                                                      Team           Experts, Play Development Team                          Annual Parenting Co-
emphasises the importance of
                                                                     Groups: Parenting Forum, Parenting Practitioner         ordinators report
play in a child‟s development and
                                          Year 2      Parenting      Peer Support Groups
in the development of the parent                                     Systems:
                                                      Providers                                                              Annual assessment of
child relationship, through training                                 Centralised systems for analysing information from      Parenting Provision
delivered to parenting providers                                     Parenting Service Audit Documentation
                                                      PSG
by the Play Development Team.                                        Other: Funding, Suitable venues
                                                                     Staff: Parenting Co-ordinator, Dads‟ Worker, Pool of    Annual Parenting Co-
                                                                     Parenting Practitioners, Parenting Programme            ordinators report
                                                                     Experts                                                 Annual assessment of
                                                      Parenting      Groups: Task and Finish Group 3, Parenting Forum        Parenting Provision
                                                      Team           Parenting Practitioner Peer Support Groups
To improve the father                                                                                                        Central analysis of
                                       Ongoing                       Documentation: Parenting Service Assessment
friendliness of parenting                                                                                                    parenting service
                                       starting in    Parenting      Documentation, Standardised Parenting Referral Tool
provision for parents of children                                    Limited list of evidence based parenting intervention   evaluations
                                       Year 1         Providers
of all ages.                                                         evaluation tools                                        Central analysis of data
                                                                     Systems                                                 relating to parenting
                                                      PSG
                                                                     Centralised systems for analysing information from      referral tool
                                                                     Parenting Service Audit Documentation                   Consultation with parents /
                                                                     Other: Suitable venues, Childcare providers             parenting service staff
                                                                     Staff: Parenting Co-ordinator, Parenting admin worker
                                                                     Pool of Parenting Practitioners
                                                                     Groups: Parenting Forum, Parenting Practitioner
                                                                     Peer Support Groups
                                                      Parenting      Documentation:                                          Annual Parenting Co-
To increase the amount of
                                                      Team           Parenting Service Assessment Documentation              ordinators report
provision delivered though a
                                                                     Parenting Consultation Report (Glyndwr, 2009)
partnership approach, ensuring
                                       Ongoing        Parenting      Systems                                                 Annual assessment of
adequate structural support                                          Centralised systems for analysing information from
                                                      Providers                                                              Parenting Provision
(venues, childcare, transport,                                       Parenting Service Audit Documentation
refreshments etc)                                                    Other: Commitment from parenting service managers,
                                                      PSG                                                                    PSG minutes
                                                                     Funding, Programme of Parenting Provision for
                                                                     practitioners, Information about parenting issues for
                                                                     parents, Parenting resource library, Suitable venues
                                                                     Childcare providers, Parenting Web site page

                                                                                                                                                  64
                                                                     Staff
                                                                     Parenting Co-ordinator, Parenting admin worker
                                                                     Pool of Parenting Practitioners
                                                                     Parenting Programme Experts
                                                                     Groups
                                                    Parenting        Parenting Forum                                           Annual Parenting Co-
                                                                     Parenting Practitioner Peer Support Groups                ordinators report
                                                    Team             Documentation
To increase the number of                                            Parenting Service Assessment Documentation
                                                    Parenting                                                                  Annual assessment of
parenting interventions delivered                                    Audit of parenting workforce qualifications, skills and
                                    Ongoing         Providers        experience
                                                                                                                               Parenting Provision
by qualified, skilled and
experienced staff                                                    Systems
                                                    PSG              Centralised systems for analysing information from        Audit of parenting
                                                                     Parenting Service Audit Documentation                     workforce qualifications,
                                                                     System for recording the results of the audit of          skills and experience
                                                                     parenting workforce qualifications, skills and
                                                                     experience
                                                                     Other
                                                                     Funding, Parenting resource library, Suitable venues
                                                                     Childcare providers, Extra administrative support
HOW WILL WE KNOW WHEN OBJECTIVE 3.2 HAS BEEN ACHIEVED?

Baselines:
       Set in Year 1 through the Parenting Services Assessment
Anticipated Outcomes:
       The quality of parenting services of all main providers will be established annually
       Where quality is not good or excellent, the quality of parenting services will improve
       A system for assessing the impact of parenting interventions will be established centrally for all main parenting providers
       Where impact is not positive or very positive, the effectiveness of parenting interventions will improve




                                                                                                                                                     65
PARENTING PROVISION: OBJECTIVE 3.3

Capacity
To increase the capacity of providers in Wrexham to deliver parenting provision

      Key Actions            When will it      Who is      Resources / support needed for this action to take             How will we measure
                              happen?       responsible?   place                                                              progress?
                                                           Staff
To maintain a list of all                                  Parenting Co-ordinator, Parenting admin worker               List available and
parenting practitioners                     Parenting      Groups                                                       circulated
who are accredited                          Team           Parenting Forum
trainers or trained                                        Parenting Practitioner Peer Support Groups
facilitators of specific                    Parenting      Documentation                                                Annual Parenting Co-
                           Year 1,
parenting programmes                        Providers      Parenting Service Mapping Documentation                      ordinators report
                           ongoing
or issue based parenting                                   Audit of parenting workforce qualifications, skills and
sessions and to make                        PSG            experience                                                   Consultation with parenting
this list available to all                                 Systems                                                      service staff
parenting providers                                        System for recording the results of the audit of parenting
                                                           workforce qualifications, skills and experience
                                                           Staff
                                                           Parenting Co-ordinator, Parenting admin worker
                                                           Groups
                                                           Parenting Forum
To create and support a                                    Parenting Practitioner Peer Support Groups
pool of qualified, skilled                  Parenting      Documentation
and experienced                             Team           Audit of parenting workforce qualifications, skills and
                                                                                                                        Pool recruited and activity
parenting practitioners      Ongoing                       experience
                                                                                                                        report presented to PSG
who are able and willing     starting in    Parenting      Other
to deliver parenting         year 1         Providers      Funding, Parenting resource library, Suitable venues         Annual Parenting Co-
programmes and to                                          Childcare providers, Parenting Web site page                 ordinators report
support the delivery of                     PSG            Agreed job description and person specification for the
others.                                                    parenting workers




                                                                                                                                               66
                                                             Staff: Parenting Co-ordinator, Parenting admin worker
                                                             Dads‟ Worker, Pool of Parenting Practitioners
                                                             Groups: Parenting Forum, Parenting Practitioner Peer Support         Annual Parenting Co-
                                                             Groups, Parenting Programme Experts
To enable more                               Parenting                                                                            ordinators report
                                                             Documentation
practitioners in                             Team            Parenting Service Mapping Documentation
Wrexham who are                                              Audit of parenting workforce qualifications, skills and experience   Annual mapping of
trained in parenting                         Parenting       Parenting Consultation Report (Glyndwr, 2009)                        Parenting Provision
                              Ongoing
programmes, to deliver                       Providers       Systems
in partnership with other                                    Centralised systems for analysing information from Parenting         Consultation with parenting
providers                                    PSG             Service Audit Documentation                                          service staff
                                                             System for recording the results of the audit of parenting
                                                             workforce qualifications, skills and experience
                                                             Other: Funding, Parenting resource library, Suitable venues
                                                             Childcare providers, Agreement of managers
                                                             Staff: Parenting Co-ordinator, Parenting admin worker, Pool of
                                                             Parenting Practitioners, Parenting Programme Experts
To co-ordinate a more                        Parenting       Groups: Parenting Forum, Parenting Practitioner Peer Support
robust and consistent                        Team            Groups                                                               Annual Parenting Co-
partnership approach                                         Documentation
                                                                                                                                  ordinators report
to the delivery of                           Parenting       Parenting Service Mapping Documentation
parenting sessions and        Ongoing        Providers       Audit of parenting workforce qualifications, skills and experience
                                                             Parenting Consultation Report (Glyndwr, 2009)                        Annual mapping of
programmes in order to
                                                             Systems: Centralised systems for analysing information from          Parenting Provision
maximise capacity                            PSG
among providers.                                             Parenting Service Audit Documentation
                                                             Other: Funding, Parenting resource library, Suitable venues
                                                             Childcare providers, Parenting Web site page
HOW WILL WE KNOW WHEN OBJECTIVE 3.3 HAS BEEN ACHIEVED?

Baseline:                   Wrexham‟s Parenting Consultation Report (Glyndwr 2009), Programme of Parenting Provision 2009
Anticipated Outcomes: Parenting provision will be increased to address identified gaps
                            Fewer trained practitioners will have been inactive in delivering the programmes for which they are trained.
                            More practitioners will be involved in delivering parenting programmes




                                                                                                                                                         67
PARENTING AND SCHOOLS: OBJECTIVE 4.1

To increase the amount of parenting provision delivered in school premises

            Key Actions                    When will it              Who is            RESOURCES / SUPPORT               HOW WILL WE
                                            happen?               responsible?         NEEDED FOR THIS                 KNOW WHEN THIS
                                                                                       ACTION TO TAKE PLACE            ACTION HAS BEEN
                                                                                                                          ACHIEVED?
                                                              Parenting providers      Venue
To run parenting programmes in          Year 1, 2, 3
                                                              Parenting Team           Childcare                      Annual mapping of
more school premises in partnership
                                                              Schools                  Private enterprises            parenting provision
with school staff
                                                                                       Publicity
To increase the number of parent        Year 1, 2, 3          Schools                  Network co-ordinator
                                                                                                                      Annual mapping of
support groups running in schools in
                                                              Parenting providers      childcare                      parenting provision
Wrexham
                                                                                       Evaluations
To increase the number of schools       Year 1, 2, 3          Parenting Team
                                                                                       Presentations to
benefiting from drop-ins from the
                                                              WFIS                     primary/secondary heads
Wrexham Family Information Service                                                                                    Annual mapping of
                                                                                       Identifying future resources
                                                                                       to deliver                     parenting provision
                                                                                       Schools
                                                                                       Exploring use of volunteers
                                                              Parenting Team
To provide information on parenting     Year 1, 2, 3                                   Evaluations
                                                              Schools                                                 Annual mapping of
via schools, either through staff
                                                              Parenting providers      Network co-ordinator to link   parenting provision
members or from an information
                                                              Parenting groups         with agencies
resource for parents based in                                                                                         Consultation with
                                                              WFIS
schools.                                                                                                              parents
                                                              PSG
HOW WILL WE KNOW WHEN OBJECTIVE 4.1 HAS BEEN ACHIEVED?

Baseline: Due to the low response rate from schools to the parenting consultation, a baseline will be set during year 1 of the strategy.
Anticipated Outcomes: There will be an increase in the number of programmes run in school premises, the number of parent groups in
schools, the number of schools benefitting from WFIS drop ins and the amount of information available for parents on parenting issues.

                                                                                                                                           68
PARENTING AND SCHOOLS: OBJECTIVE 4.2

To increase the partnership role schools play in providing parenting support and to ensure that young people understand the basics of
good parenting

           Key Actions                   When will it            Who is          RESOURCES / SUPPORT           HOW WILL WE KNOW
                                          happen?             responsible?       NEEDED FOR THIS                WHEN THIS ACTION
                                                                                 ACTION TO TAKE PLACE              HAS BEEN
                                                                                                                  ACHIEVED?
                                      Year 1, 2, 3                               Strategic support - clarify
To increase the number of schools                         Parenting team                                       Annual mapping of
                                                                                 Parenting staff to work
in Wrexham to have a designated                                                                                parenting provision
                                                          PSG                    closely with these
member of staff to lead in the area
                                                                                 parenting leads.              Consultation with
of parenting and to provide support                       Schools
                                                                                 Audience with Head‟s          practitioners
for them to carry out this role
                                                                                 Forum                         Examples
                                                                                 WFIS
                                      Year 1, 2, 3
To increase the appropriate                               Parenting team         Information provided by       Annual mapping of
information and guidance for                                                     parenting team and WFIS.      parenting provision
                                                          WFIS
parents about parenting and to                                                   Programme of parenting        Consultation with
signpost parents to appropriate                           Schools
                                                                                 provision                     parents
provision where needed                                    Parenting groups
                                      Year 1, 2, 3
To open discussions with schools                          Parenting team         Parenting team to design      Annual parenting
with a view to recommending that                                                 and publicise awards          report
                                                          Schools
they take part in Wrexham‟s „Parent                                              scheme.
Friendly‟ awards scheme
To support school to recognise the    Start Year 1        Schools                                              Annual parenting
importance and benefits of                                                                                     report
                                      Achieve year 3      Learning and
prioritising parenting support and to                     Achievement                                          Consultations with
support schools to establish an area                                                                           school
of good practice for inclusion in
inspections/improvement plans


                                                                                                                                   69
For schools to enter into partnership                      Parenting team          Workshops                     Annual mapping of
arrangements with parenting                                                                                      parenting provision
                                                           Primary Heads           Parenting programmes
providers in order to build their                                                                                Annual report
capacity to deliver courses which                          WASH (Wrexham           Parenting groups
prepare young people for parenting                         Association of                                        mapping
                                                           secondary heads)
                                                           Parenting providers
                                                           Schools
To support schools to raise             Ongoing            Schools                 WFIS                          Examples of good
awareness among parents of how                                                                                   practice
                                                           Parent team             Funding
schools operate in order to increase
their involvement in their children‟s                      Network Co-ordinator
education
HOW WILL WE KNOW WHEN OBJECTIVE 4.2 HAS BEEN ACHIEVED?

Baseline:
      Due to the low response rate from schools to the parenting consultation, a baseline will be set during year 1 of the strategy.
Anticipated Outcomes:
      Support given to schools to develop their parenting provision will be recorded.
      Schools and parents will report improving parenting services being delivered from schools; information, guidance and support.
      Areas of provision will be identified through mapping
      Designated staff members for parenting and parent group facilitators report receiving increasing support in their parenting role
      from parenting team and parenting providers.




                                                                                                                                   70
Targets for the Parenting Strategy Action Plan

WORKFORCE DEVELOPMENT                                                                            BASELINE                 TARGET
                                                                                                                          IMPROVEMENT

OBJECTIVE 1.1                                                                                    To be set at the first   Increase of 20% per
                                                                                                 Parenting Service        annum
Experience / Skills: More parenting practitioners in each agency in Wrexham will have two
                                                                                                 Evaluation in Year 1
or more years experience of working with families
Qualifications: More parenting practitioners in each agency in Wrexham will have evidenced
levels 2-6 in the NOS for Working with Parents through standards in other areas of work          To bet set in year 2     To be set in year 2
(eg. childcare)
Capacity: More parenting practitioners in Wrexham will
       work with parents who are in potentially marginalised groups,                            To be set at the first   Targets to be set in
       have run parenting programmes during the last 12 months                                  Parenting Service        year 1
       work with parents at tiers 1,2,3,4                                                       Evaluation in Year 1
       have undergone specific training in working with parents
       and fewer will have no training.
Flexibility: More parenting practitioners in each agency in Wrexham                              To be set at the first   Targets to be set in
       will be able to run parenting programmes,                                                Parenting Service        year 1
                                                                                                 Evaluation in Year 1
       will be trained / have the skills and experience to work with parents at more than two
        tiers of need
OBJECTIVE 1.2
More practitioners use qualifications such as the NOS for WWP in their applications for jobs     To be set in year 2      To be set in year 2
in parenting, when applying for further training and when applying to facilitate programmes
to evidence their skills, experience and training in working with parents.
                                                                                                 To be set in year 2      To be set in year 2
More practitioners from each parenting provider organisation have evidenced NOS for
WWP at Levels 2,3,4.
Evidence shows that employers recognise NOS for WWP as a useful qualification against            To be set in year 2      To be set in year 2
which to assess candidates suitability for work with parents
Increase in numbers of parent practitioners who meet minimum qualifications for Working          To be set in year 1      Increase of 20% per
with parents at different tier levels                                                                                     annum



                                                                                                                                                 71
PARENT PARTICIPATION                                                                              BASELINE                 TARGET
                                                                                                                           IMPROVEMENT

OBJECTIVE 2.1                                                                                                              20% of parenting
                                                                                                                           and CYP services
To establish current standards of parent participation based on the establishment,                Set in year 1
                                                                                                                           per year will
publication and distribution of Parent participation levels to all parenting services and
                                                                                                                           demonstrate an
Children & Young People‟s services.
                                                                                                                           improvement of at
Parenting and Children and Young People‟s Services will evidence improved standard of                                      least one level
parent participation in their service
OBJECTIVE 2.2
To establish the support given to parent participation in each service.                                                    10% of parenting
                                                                                                                           and 20% of CYP
Through guidance from the Parenting Strategy Group and parenting team, support, training          Set in year 1
                                                                                                                           services per year will
and the circulation of useful information, agencies will increase their support for their usual
                                                                                                                           demonstrate an
level of parent participation.
                                                                                                                           improvement of at
An annual assessment of services that work with parents will determine the level of support                                least one level
for parent participation among Parenting and Children and Young People‟s Services.

OBJECTIVE 2.3                                                                                                              Each year at least
                                                                                                                           50% will report
Parenting providers, CYP services and others will report a greater awareness of parenting
                                                                                                                           knowing more than
services in Wrexham.
                                                                                                  Set in year 1            the previous year
Parents will report receiving more information about parenting and knowing more about
                                                                                                                           Increased access of
local parenting provision.
                                                                                                                           20% per annum for
More parents will access provision at tiers 1-4, including parents in potentially marginalised                             tier 2, and 5% per
parent groups.                                                                                                             annum for tiers 3+4

PARENT PROVISION                                                                                  BASELINE                 TARGET
                                                                                                                           IMPROVEMENT

OBJECTIVE 3.1
The Programme of Parenting Provision will show increasing provision in Wrexham at all             Programme of
tiers.                                                                                            Parenting Provision
                                                                                                  2009,
Evidence will be produced to show that new parenting provision being introduced meets the                                  Increased access of
needs of Wrexham parents.                                                                         Parenting Consultation   20% per annum for


                                                                                                                                                    72
More parents will access parenting provision at Tier 2 and at Tiers 3+4 in Wrexham,                Report (Glyndwr, 2009)   tier 2, and 5% per
including those in potentially marginalised parent groups.                                                                  annum for tiers 3+4
Evaluations from parenting programmes will show that more parenting provision in                                            To be set in year 1
Wrexham is effective from the point of view of families, and more considered very effective.       To be set in year 1

OBJECTIVE 3.2                                                                                                               Completed in year 1
                                                                                                                            and annually after
The quality of parenting services of all main providers will be established annually                                        that
                                                                                                   Set in Year 1 through    Improvement of at
                                                                                                   the Parenting Services   least one „quality
Where quality is not good or excellent, the quality of parenting services will improve
                                                                                                   Quality Assessment       point‟ level for each
                                                                                                                            parenting service per
                                                                                                                            annum
A system for assessing the impact of parenting interventions will be established centrally for     Set in year one after    A limited set of
all main parenting providers                                                                       the first use of the     evaluation tools
                                                                                                   evaluation tools         agreed
                                                                                                                            A 20% improvement
Where impact is not positive or very positive, the effectiveness of parenting interventions will                            p.a. in parenting
improve                                                                                                                     services that need to
                                                                                                                            improve

OBJECTIVE 3.3                                                                                      Programme of             20% per annum
                                                                                                   Parenting Provision      decrease in inactive
Parenting provision will be increased to address identified gaps
                                                                                                   2009                     practitioners
Fewer trained practitioners will have been inactive in delivering the programmes for which                                  delivering parenting
                                                                                                   Wrexham‟s Parenting
they are trained.                                                                                                           interventions
                                                                                                   Consultation Report
More practitioners will be involved in delivering parenting programmes                             (Glyndwr 2009)           Increase of 10
                                                                                                                            practitioners p.a.




                                                                                                                                                    73
PARENTING AND SCHOOLS                                                                        BASELINE              TARGET
                                                                                                                   IMPROVEMENT

OBJECTIVE 4.1                                                                                Programme of
                                                                                             Parenting Provision
There will be an increase in                                                                                       To increase by 20%
                                                                                             2009
                                                                                                                   per annum
      the number of programmes run in school premises
      the number of parent groups in schools                                                To be set in year 1   To increase by 3 p.a.

      the number of schools benefitting from WFIS drop ins                                  To be set in year 1   To increase by 3 p.a.
                                                                                             To be set in year 1   To be set in year 1
      the amount of information available for parents on parenting issues

OBJECTIVE 4.2
Support given to schools to develop their parenting provision will be recorded.              To be set in year 1
Schools and parents will report improving parenting services being delivered from schools;   To be set in year 1
information, guidance and support.                                                                                 A comprehensive
                                                                                                                   view of parenting
Areas of provision will be identified through mapping                                                              provision in schools
Designated staff members for parenting and parent group facilitators report receiving                              will be produced
                                                                                             Set in year 1
increasing support in their parenting role from parenting team and parenting providers.                            50% report improved
                                                                                                                   support compared to
                                                                                                                   the previous year




                                                                                                                                         74
   10.       Appendices

List of Appendices


   1. Current Programme of Parenting Provision in Wrexham
   2. Wrexham‟s Standardised Referral tool for parenting support Wrexham
      Parenting Information Sharing Form
   3. List of Potentially Marginalised Parent Groups
   4. Membership of the Parenting Strategy Group
   5. Parent Participation Scale
   6. Parents Consultation Report




                                                                       75
                                Appendix 1




Wrexham Programme
         of
 Parenting Provision



  September 2009 – March 2010
THE FOLLOWING IS A LIST OF ALL PARENTING PROVISION IN WREXHAM FROM SEPTEMBER2009
                                   TO MARCH 2010
                                                                                                Group        Group
                                                                                                Programmes   Programmes
Organisations                            Advice and support                                     Sep – Dec    Jan– Mar
                                                                                                2009         2010
Action for Children                      Child and Family Therapeutic Service
Caia Park Early Years Forum              Family Support, Incredible Years
Child and Adolescent Mental Health       Help and treatment for children and young people
Service                                  with emotional, behavioural and mental health
                                         difficulties.
Child and Family Assessment Team         Information, advice help and counselling
Child Health Team – Early Years          Incredible Years programme
Team                                     Assessment and intervention for complex behaviour
                                         difficulties
Child Health and disabilities Social     Advice and information, counselling, family support,
Work team                                respite care and out of school support groups.
Dynamic                                  Information and sign posting for parents of children
                                         and young people with disabilities
Families Learning                        Drugs Awareness; Energy Saving; Family
                                         Numeracy Family Welsh; First Aid; Number
                                         Games; OCN Literacy
Family Centres                           Support to parents in their parenting role
Family Friends for 5-11’s                Family Support emotional and practical
Flying Start                             Incredible Years, Solihull Approach, parenting
                                         activities, health and safety topics, for families
Genesis Cymru                            Help for unemployed to return to work/learn new
                                         skills
Health Clinics                           Provide support and advice to parents
Home Start                               Support, friendship and practical advice
Language and Play/Numbers and Play       LAP
                                         NAP
Learning Support - Children with         Advice and information to parents who consider that
Special educational Needs                their child has special educational needs
NSPCC                                    Enhancing the involvement and wellbeing of
                                         children
Relate North Wales Ltd                   Family Counselling Service
School Age Learning Disability Team      Support to parents of children and young people
                                         with ASD and/or learning Disabilities
Student Assistance Programme (SAP)       Support for adults who care for children and young
                                         people vulnerable and exhibiting high risk
                                         behaviours. Parent Support Group.
Talk for Talk                            Support for parents of children with communication
                                         difficulties
The Venture                              Family support, parent and toddler group
Wrexham County Borough Council           Strengthening Families Programme (10-14yrs)
Wrexham Family Information Service       Information to parents regarding organisations and
                                         help-lines throughout Wrexham
Wrexham Portage Service                  Advice and support: educational support and advice
                                         for pre-school children and their families
Wrexham Women’s Aid                      Information and practical support Parenting
                                         Information/Support
Wrexham Youth Justice Service            Challenging Years Teenagers in Trouble
                                         Escape/Parallel Lines
                            See page 12/13 for information about Parenting Programmes.

                                                                                                    77
Parenting Provision

For any further information about these parenting providers, contact the
organisation directly or contact the Wrexham Family Information Service.

Action for Children – Wrexham Solutions Therapy Service
Provide a therapeutic service for children, young people and their families in the
Wrexham area at Tier 2; with additional provision in the areas of Caia Park and Plas
Madoc. The service aims to help children who are experiencing emotional difficulties.
The timing of therapy sessions is agreed with children and families to meet their needs.
 Contact: The Project Manager
 Action for Children, Longfields, 11 Sontley Road, Wrexham LL13 7EN
 Tel: 01978 264040      Email: longfields@actionforchildren.org.uk
 Website: www.actionforchildren.org.uk
 Age group: up to 18 years                   How to refer: Referral/self-referral
 Provision: 9-5pm, Mon-Fri throughout year (except Bank Hol)

Caia Park Early Years Forum
Family Support offers support and advice to parents. Parenting Programmes running
during the year, including Incredible Years.

 Contact: Pat Kearsley
 Early Years Forum, Caia Park Partnership, Prince Charles Road, Wrexham LL13 8TH
 Tel: 01978 312489     Email: earlyyearsforum@caiapark.org
 Website: www.caiapark.org/early_years_forum.html
 Age group: parents with a child under 8 How to refer: Referral/self-referral
 Provision: ongoing/drop-ins


Child and Adolescent Mental Health Service (Camhs)
Education and support to other professionals/multi disciplinary working. Assessment
and diagnosis for ADHD. Workshops for young people, siblings and parents.
Behavioural advice, advice line and signposting service.

 Contact: CAMHS
 Child Health Centre, Maelor Hospital, Wrexham
 Tel: 01978 725242                         Helpline: 01978 726014
 Age group: 5-18 yrs                       How to refer: referral
 Provision: ongoing/workshops




                                                                        78
Child and Family Assessment Team
Social Workers trained in childcare provide information, advice help and counselling.

 Contact:
 Ty Henblas, Queens Square, Wrexham LL13 8AZ
 Tel: 01978 295377 Email: cafat@wrexham.gov.uk
 Website: www.wrexham.gov.uk/socialservices
 Age group: 0-19     How to refer: referral/self-referral/direct contact
 Provision: ongoing


Child Health Team – Early Years
Comprehensive assessment and intervention for parents of children under 5. Parenting
Programmes running during the year including Incredible Years, New Forest.
 Contact: Sally Jones/Joan Prescott
 Wrexham Child Health Centre, Croesnewydd Road, Wrexham LL13 7ZA
 Tel: 01978 725153      Email: sally.jones3@wales.nhs.uk
 Age group: 0-5          How to refer: referral          Provision: ongoing


Child Health and Disabilities Social Work team
Offer advice and information, counselling, family support, respite care and out of school
support groups for families of children with disabilities.

 Contact: Kevin Fryer
 Wrexham Child Health Centre, Croesnewydd Road, Wrexham LL13 7ZA
 Tel: 01978 725474     Email: kevin.fryer@wrexham.gov.uk
 Age group: 0-19       How to refer: referral       Provision: ongoing

Dynamic
Information and support to parents of children and young people with disabilities. After
school provision for children with disabilities between the ages of 8-25 years, summer
holiday scheme, Daybreak – short break and respite, Playgrant scheme – supported
integration programme.

 Contact: Carol Gardner
 Tel: 01978 263656
 Email: wrexhamdynamic@yahoo.co.uk
 Age group: 8-25         How to refer: Contact direct             Provision: ongoing




                                                                        79
Family Centres
Specialise in work with parents who need support in their parenting role through group
and individual programmes. Kids Talk - Information and advice available via
appointment only regarding children’s behaviour and routines, prior appointments will
take place at Idwal Family Centre, Monday or Thursday mornings, please telephone to
arrange.
Incredible Years programme, Dean Road Family Centre, running Fridays until
Christmas.

Freedom Programme
The course addresses domestic abuse and its effects on children. The group is a women
group, that runs for 12 weeks Crèche facilities and some transport available, it will be a
closed group and open to women with children.

 Contact: Sian Degennaro (Freedom Programme), Dean Road Family Centre
 Margaret Roberts, Dean Road Family Centre, Dean Road, Wrexham LL13 9EF
 Karen Jones, Idwal Family Centre, 27/28 Idwal, Plas Madoc LL14 3EY
 Tel: Dean Road 01978 352249 Idwal 01978 824342
 Email: Idwal.FamilyCentre@wrexham.gov.uk
 Age group: 2 ½ - 15 How to refer: referral Kids Talk Provision: ongoing
 contact to arrange

                                                     appointment
Family Friends for 5-11’s – Family Support
Aim to provide practical and emotional support to families with at least one child under
5 years. An initial home visit by the organiser assesses the families needs, a trained
volunteer then supports the family. Registered sessional Family Fun Club runs through
the school holidays. Systems of transport ensure families can attend the Club without
any added stress or anxiety. Family Friends also organise trips to benefit families both
socially and reduce isolation. A parent’s Coffee Morning is held on a monthly basis.

 Contact: Jane Robertson
 Family Friends, Salvation Army, Garden Road, Rhosddu, Wrexham LL11 2NU
 Tel: 01978 759058             Email: familyfriends@lineone.net
 Web: www.pb-cc.com/charities/familyfriends
 Age group: 5 – 11 yrs                     How to refer: client only
 Provision: programmes running 22.9.09, 29.10.09, November 2009 and January
 2010




                                                                         80
Families Learning
Facilitated parents groups; Family Numeracy, Number Games, Energy Saving, First
Aid, Drugs Awareness, OCN Literacy, Family Welsh

 Contact: Gill Britten
 Erlas Centre, Bryn Estyn Road, Rhosnesni, Wrexham LL13 9TY
 Tel: 01978 317634              Email: gill.britten@wrexham.gov.uk
 Age group: 5-16 yrs         How to refer: Information given to parents on child’s
 entry to school
 Provision: Term Time only/workshops
Flying Start
Offering a range of courses and groups to parents within Flying Start areas including
Incredible Years, Solihull Approach, parenting activities, health and safety topics, for
families.

 Contact: Fran Dale
 Ysgol Hafod Y Wern, Deva Way, Wrexham LL13 9HD
 Tel: 01978 265395               Email: fran.dale@wrexham.gov.uk
 Age group: 0-4 yrs             How to refer: referrals/contact via health visitor and
 midwife (within Flying Start areas)                 Provision: ongoing

Genesis Cymru
Genesis is a project to help unemployed hard to reach parents overcome many of the
barriers they face when wanting to learn new skills or return to work

 Contact: Lynda Jones
 Ty AVOW, 21 Egerton Street, Wrexham LL11 1ND
 Tel: 01978 298341             Email: lyndamjones@wrexham.gov.uk
 Web: www.wrexham.gov.uk/english/education/flying_start.htm
 Age group: 16 +              How to refer: self referral/referral/contact direct
 Provision: ongoing until March 2014


Health Clinics

Overton Clinic
Offer advice, information and support to parents. Baby massage classes and weaning
talk for parents.
 Contact: Sarah Jones/Olwen Bowyer
 Overton Clinic, High Street, Overton, Wrexham
 Tel: 01978 711919
 Email: NEW.PENLEY.CLINIC@wales.nhs.uk
 Age group: Weaning – pre 6 month babies, Massage pre 8 month babies
 How to refer: clients only                 Provision: ongoing
                                                                          81
Home Start
Offer regular support, friendship and practical advice to families with young children (at
least one of whom is under 5) and who are under stress as a result of life's challenges.

 Contact:
 The Salvation Army, Garden Road, Rhosddu, Wrexham LL11 7NU
 Tel: 01978 366660                     Email: homestartcbw@lineone.net
 Web: www.home-start.org.uk
 Age group: parents with at least one child under 5
 How to refer: referral/self-referral                   Provision: ongoing

Language and Play/Numbers and Play (LAP & NAP)
Language and Play is a programme for parents and carers in Wales who have children 0-
3 years. The LAP programme aims to share ideas and activities over six sessions and
will help you realise how important you are to your child's education. Numbers and
Play is a programme that follows on from LAP and offers information, ideas and tips on
counting, numbers, shapes, sizes and time. A 5 week Baby Massage course is also run
to encourage parents to communicate with their new baby.
 Contact: Claire Hughes
 Erlas Centre, Bryn Estyn Road, Rhosnesni, Wrexham LL13 9TY
 Tel: 01978 317699                   Email: claire.hughes@wrexham.gov.uk
 Age group: All parents of 0-3 years        How to refer: contact direct
 Provision: Term-time (Queensway House, Caia Park – Thursday mornings, Plas
 Madoc Leisure Centre Café – 11-12, Rhos Library – Fridays 9.30-11, Gwersyllt
 Library – Tuesday 2-2.45, Llay Resource Centre – Wednesday 1.15 – 2.45)


Learning Support - Children with Special Educational Needs
Offers advice and information to parents who consider that their child has special
educational needs
 Contact:
 Tel: 01978 298837        Email: Sian Walton-Jones@wrexham.gov.uk.
 Age group: 3 – 18                          How to refer: In first instance
 telephone, letter or e-mail.
 Provision: Ongoing




                                                                         82
NSPCC
Butterflies Right to be Safe Domestic Abuse Programmes
Butterflies is a project for both women and their children who have lived with or
experienced domestic abuse. It provides therapeutic group work which looks at the
impact that domestic abuse has on the women/child relationship and aims to re-empower
both women and children. It also offers one to one post abuse support. It also offers one
to one post abuse support. The services provides groupwork, one to one counselling and
a sign posting service. The group is for both women and children who have left the
abusive situation and are in "post abuse recovery". The Teenagers Programme looks at
the impact of Domestic Abuse and risk behaviours that Teenagers may be using to cope
with the impact of Domestic Abuse, as well as on going relationship difficulties.
Women and Children Group/Teenagers Group.

Caring Dads The Caring Dads Group is for fathers who are experiencing difficulties in
their families and who want to improve relationships with their children/step-children,
partners or ex-partners.
 Contact: Sue Walls
 North Wales Family Support Unit,, Unit A, Yale Business Village, Ellice Way,
 Wrexham LL13 7YL                Tel: 0844 8920275
 Email: mswalls@nspcc.org.uk           Web: www.nspcc.org.uk
 How to refer: Referral/self-referral
Counselling Strategy Primary Pilot A programme aimed at enhancing the
involvement and wellbeing of children in the foundation phase of their education. The
programme will employ the model of play with children and their parents and carers
where there are assessed emotional difficulties
 Contact: Maureen Howell
 NE Wales Schools Team, Unit A, Yale Business Village, Ellice Way, Wrexham
 LL13 7YL
 Tel: 01978 362383     Email: maureen.howell@nspcc.org.uk
 Web: www.nspcc.org.uk
 Age Group: 5-11 yrs                      How to refer: Referral/self-referral
 Provision: term time

PACT is a parenting programme designed to improve relationships between parents and
their children. The training considers how children communicate and gives parents new
skills to communicate more effectively with their children. The service provides one to
one work and group work. Parents can attend this service when they are concerned about
their children and want to learn new strategies for parenting
 Contact: North Wales Unit,, Unit A, Yale Business Village, Ellice Way, Wrexham

 Tel: 01978 362383  Email: dwaustin@nspcc.org.uk
 Web: www.nspcc.org.uk          How to refer: self referral/referral
                                                                        83
Relate - Family Counselling Service
Family Counselling Service - Relate provide a free, confidential family counselling
service for parents and children and young people in the Wrexham area. The service
aims to help family members who are having difficulty communicating with each other
or are experiencing problems in their relationships. Counselling sessions are scheduled
weekly or bi-weekly and can include parents alone, with children, partner, grandparents
or any other significant member of the family

 Contact: Linda Johnstone
 Relate North Wales, 23 Wynnstay Road, Colwyn Bay, Conwy LL29 8NT
 Tel: 01492 534578      Email: linda@relatenorthwales.co.uk
 Web: www.relatenorthwales.co.uk
 Age group: 5 – 25 yrs                       How to refer: self referral, GPs,
 Educational Social Workers, Social Services

School Age Learning Disability Team
Support to parents of children and young people with ASD and/or learning Disabilities,
provide a general course for parents who are experiencing difficulty with their child's
behaviour, this incorporates several developmental areas such as communication and
play. The learning Disability team also provide ongoing “keep safe” courses to children
and young people following consultation with parents. For the parents and carers of
children with Autism we provide Early Bird (up to five yrs) and Early Bird Plus (up to 8
yrs) - this training is available to parents of children who have a diagnosis of Autism
with or without associated learning disabilities.
 Contact: Sara Jones      Email: sara.jones7@wales.nhs.uk
 How to refer: The course is available to the parents of children who have learning
 Disabilities only, however often include those with associated developmental needs
 such as Autism                  Provision: ongoing
Student Assistance Programme (SAP) – Education Psychology Team
Facilitator training and school based peer support groups. A model of primary
prevention and early intervention for all students including those who are vulnerable as
well as those exhibiting high risk behaviours. It can also be used to support the adults
who care for and work with them. Parent support group available. Programmes running
October, November, January, May and June.
 Contact: Eileen Thomas
 Erlas Centre, Bryn Estyn Road, Rhosnesni, Wrexham LL13 9TY
 Tel: 01978 317653        Email: eileen.thomas@wrexham.gov.uk
 Website: www.wrexham14to19.net
 Age group: 4-19 yrs      How to refer: through school or contact Regional Co-
 ordinator for adults
 Provision: Term Time/various facilitator training dates available (see website)


                                                                       84
Talk for Talk
Parent groups for parents of children with communication difficulties.

 Contact: Gill Britten
 Erlas Centre, Bryn Estyn Road, Rhosnesni, Wrexham LL13 9TY
 Tel: 01978 317634              Email: gill.britten@wrexham.gov.uk
 Age group: 11 - 16
 Provision: Term Time

The Venture
Family support and advice through parent and toddler/Flying Start groups to parents to
help with daily stresses of bringing up children and dealing with relationships, debt,
housing and school.
 Contact: Karen Harden
 The Venture, garner Road, Wrexham LL13 8SF
 Tel: 01978 340708                 Email: k.harden@the-venture.co.uk
 Age group: 0-16                    How to refer: self-referral & referrals
 Provision: ongoing

Wrexham Family Information Service (WFIS) –
The WFIS provides information to parents and organisations regarding organisations
and help - lines throughout Wrexham

 Contact:
 Wrexham Library, Rhosddu Road, Wrexham LL11 1AU
 Tel: 01978 292094                Email: fis@wrexham.gov.uk
 Website: www.wrexham.gov.uk/english/community/cib
 Age group: 0-19                  How to refer: contact direct
 Provision: ongoing

Wrexham Portage Service
Portage is a home visiting education service for pre-school children with additional
support needs and their families. Home visits are weekly to help outline the child’s
strengths and needs. Support is mainly play based, for children aged 0-3 years within
the Wrexham area. Collaborations with other services are deemed necessary.

 Contact: Jill Palmer/Panna Champaeria
 Erlas Centre, Bryn Estyn Lane, Wrexham LL13 9TY
 Tel: 01978 317675/679           Email: jill.palmer@wrexham.gov.uk;
 panna.champaneria@wrexham.gov.uk
 Age group: 0-3                  How to refer: Referral/Self-referral (request forms
 available at the above address)
 Provision: 9-3 term-time only


                                                                         85
Wrexham Women’s Aid - Parenting Information/support
No set programme, informal delivery, usually on 1-1 basis. Topics covered range from
behaviour, diet, weaning, potty training, emotional support etc

Women's Aid offers a non-judgemental policy and provides information and practical
support for women who have suffered domestic abuse and their children.

 Contact:
 6 - 8 Temple Row, Wrexham LL13 8LY
 Tel: 01978 310203 (24hr helpline)
 Email: wrexhamwomensaid@btconnect.com
 Website: www.wrexhamwomensaid.org     Age group: 10 – 14 yrs
 How to refer: referral/self-referral     Provision: ongoing
Wrexham County Borough Council – Strengthening Families Programme
Strengthening Families -.it is a 7 week programme, 2 1/2 hours per week. For the first
hour the parents and young people work in separate groups, and then work together for
the second hour after a break in the middle.
 Contact: Ann Dann
 Ty Henblas, Queens Square, Wrexham LL13 8AZ
 Tel: 01978 295423                      Email: ann.dann@wrexham.gov.uk
 Age group: 10 – 14 yrs           How to refer: referral/self-referral
 Provision: programmes run 4 times per year

Wrexham Youth Justice Service
Parents of young people on Court orders are offered parenting support in addition to
parents of young people who are on prevention programme. This service is for parents
with children aged 8-18 years old. In addition, programmes are delivered to parents
who have themselves received a Parenting Order. As part of the YJS, The Early
Intervention Team work in specific geographical areas for a minimum of 12 weeks on
action areas that the community have identified. Parenting/family support is available
from this team by referrals from partner agencies as well as self-referrals

 Contact: Ani Sutton
 Youth Justice Service, Unit 21, Whitegate Industrial Estate, Wrexham LL14 8UG
 Tel: 01978 268140               Email: ani.sutton@wrexham.gov.uk
 Age group: 8-18 yrs
 How to refer: self-referral/referral from agencies
 Provision: ongoing




                                                                       86
Parenting Programmes – Overview
For contact details of provider organisations running the programmes see pages 3-9. All programmes
can be accessed free of charge. For dates programmes are running see page 2.

Butterflies Right to be Safe Domestic Abuse Programmes
Butterflies is a project for both women and their children who have lived with or experienced
domestic abuse. It provides therapeutic group work which looks at the impact that domestic
abuse has on the women/child relationship and aims to re-empower both women and children.
It also offers one to one post abuse support. It also offers one to one post abuse support. The
services provides groupwork, one to one counselling and a sign posting service. The group is
for both women and children who have left the abusive situation and are in "post abuse
recovery".
Delivering – NSPCC

Caring Dads - The Caring Dads Group is for fathers who are experiencing difficulties in their
families and who want to improve relationships with their children/step-children, partners or
ex-partners. Delivering – NSPCC

Challenging Years! – 10 – 21 yrs - This course focuses on the needs and feelings of the
parents and carers (as well as of those of the young people) and how these impact on the way
they manage the child's transition from childhood to adolescence. It promotes an empathetic,
positive and authoritative approve that most recent evidence suggests is the best way of guiding
young people through the difficult period of being a teenager.
Delivering – Youth Justice Service

Escape – 10yrs + - A 12 week programme which helps parents look at what can cause
difficulties and how to take a different approach to their young person. The problem solving
approach given parents a six point plan to approach the difficulties their young person may
present. This programme is appropriate for parents who are engaged in a voluntary programme
or subject to a Parenting Contract or a Statutory Parenting Order
Delivering – Youth Justice Service

Freedom - The course addresses domestic abuse and its effects on children. The group is a
women group, that runs for 12 weeks Crèche facilities and some transport available, it will be a
closed group and open to women with children.
Delivering - Family Centres

Incredible Years 0 – 12 yrs - The Incredible Years parent training intervention is a series of
programs focused on strengthening parenting competencies (monitoring, positive discipline,
confidence) and fostering parents' involvement in children's school experiences in order to
promote children's academic, social and emotional competencies and reduce conduct problems.
Delivering - Caia Park Early Years Forum, Child Health Teams, Family Centres, Flying
Start


                                                                                 87
PACT is a parenting programme designed to improve relationships between parents and their
children. The training considers how children communicate and gives parents new skills to
communicate more effectively with their children. The service provides one to one work and
group work. Parents can attend this service when they are concerned about their children and
want to learn new strategies for parenting.
Delivering – NSPCC

Parallel Lines – 10yrs + – This programme has been developed to run alongside Escape
programme for parents. Parallel work with young people is an area of practice under
development. Work will be undertaken on an individual or group basis with children/young
people of parents undertaking the Escape programme
Delivering – Youth Justice Service

Power - Parents of Wrexham Embrace Responsibility Workshops - Stand alone workshops.
These tend to be issue - based but also provide an element of peer support for parents
Delivering – Youth Justice Service

Solihull Approach Group Parenting Programme - Designed to help parents develop a way
of relating to their child that promotes child development and effective behaviour management.
The facilitators help parents to think about what is being communicated through the child’s
behaviour and their relationship with the child.
Delivering – Flying Start

Strengthening Families - 10 – 14 yrs –- Programme aimed at families with 10-14 year olds,
specifically those starting to exhibit drug/alcohol/anti-social behaviour issues, but also as a
preventative programme, covering all the main aspects of parenting teenagers. Main aims are
to reduce risk factors and enhance protective factors within both the whole family and
individual members. It is a 7 week programme, 2 1/2 hours per week. For the first hour the
parents and young people work in separate groups, and then work together for the second hour
after a break in the middle.
Delivering – Wrexham County Borough Council

Teenagers in Trouble - Youth Justice Service - Easier for parents who may not have the
cognitive ability for Challenging Years groups
Delivering – Youth Justice Service




                                                                        88
National Helplines for parenting advice and support
ORGANISATIONS              ADVICE AND SUPPORT                                                                TEL. NO:    EMAIL:               WEBSITE:
Contact a family (CAF)     Aims to promote mutual support between families caring for children with          0808 808    helpline@cafamily.   www.cafamily.org.uk
                           any type of disability or special need within the same neighbourhood and          3555        org.uk
                           to encourage and provide information about parent support groups at local,
                           regional and national level.
Child Death Helpline       For anyone affected by the death of a child                                       0800        contact@childdeath   www.childdeathhelpli
                                                                                                             282986      helpline.org         ne.org.uk
Child Tax Credit and        For anyone needing advice about the Child Tax Credit, Working Tax                0845 300                         www.taxcredits.inland
Working Tax credit          Credit or the claim form.                                                        3900                             revenue.gov.uk
Cry-sis                     For anyone needing help with a crying or colicky baby/child, sleepless           08451 228                        www.cry-sis.org.uk
                            nights, temper tantrums or clinginess, rejection and resentment towards the      669
                            baby, no time or energy.
ICAN                        A national charity for children with special educational needs. A                0845 225                         www.ican.org.uk
                            recognised leader in the education of 3-16 year old with speech and              4073
                            language difficulties.
In touch                    Aims to provide information and contacts for parents of children with            0161        jworth@globalnet.c
                            special needs. In Touch has a particular interest in assisting those caring      9052440     o.uk
                            for children affected by rare and complex conditions
National Childbirth         Provide information on hundreds of topics such as pregnancy, labour,                                              www.nctpregnancyan
Trust                       healthy eating, fatherhood, and parenting.                                                                        dbabycare.com
National Health Service     Health visitors, school nurses and community doctors - provide support and                                        www.nhs.uk
                            advice so that children can lead healthy lives.
NSPCC (National             If you are concerned about a child and do not know what to do for the best,      0808        help@nspcc.org.uk    www.nspcc.org.uk
Society for the             or if family or other pressures are putting a child in danger, or if you are a   8005000
Prevention of Cruelty to    concerned child or young person yourself call the NSPCC Child Protection
Children)                   helpline
New Deal for lone           All lone parents receiving income support have access to a comprehensive         0845 6055                        www.jobcentreplus.go
parents                     package of guidance and support.                                                 255                              v.uk
Parentline Plus             Aims to provide support for parents under stress                                 0808 800                         www.parentlineplus.o
                                                                                                             2222                             rg.uk
Tamba Twinline              The Twins and Multiple Births Association offers information and support         0800 138    Enquiries@tamba.o    www.tamba.org.uk
                            for families with twins, triplets or more                                        0509        rg.uk
Twf                         Twf project shares information with parents and families about the               01745       twf@cwmni-           www.twfcymru.com
                            advantages of raising children bilingually.                                      585120      iaith.com

                                                                                          89
                                                                                       Appendix 2
    Standardised Referral Tool for Parenting Support in Wrexham
    Please complete the following to enable us to find, or refer parents to the right parenting
    support for a family you are working with. In order for us to make this referral, you will need
    to gain and record the informed consent of the parent.
    If you do not have consent, you have the option of sending this information to us so that we
    can advise you about parenting support. In this case, do not give us the names of any
    members of the family. We can then give advice about what services are available and it
    would be up to you to discuss this with the parent and to make the referral.
    Your Name ______________________ Your Organisation _________________

    Contact details ______________________ Date of referral________________

                          INFORMATION ABOUT THE FAMILY
Gender of parent                 Female                         Male
                                 Under          20 -          26 -         Over 40
Age of parent / carer
                                 20             25            40
Home area                                                   No. of children
Ages of children



Main reasons for
parenting support being
sought



What kind of support is
being sought?
What agencies are already
involved with the family
(including schools)?
Are there any disabilities in the family
that workers should be aware of?
                                                            Preferred
Ethnic background
                                                            language
Does the parent have a preference as to whether parenting
support is provided by a man or a woman?
Does the parent wish to bring someone with them to the
parenting support session? (Please state who)
Are there any child
protection concerns?
Is there any further
information about the
family that parenting
practitioners might need
to know?
                                                                                                    90
                                                                                 Please turn over
Do you have consent of the parent for us to refer them to a parenting programme?

                                           YES / NO


If NO, please state how you will identify this parent.
Parent’s identity code / number: ______________________________
This is all you need to complete.


If YES, please ask the parent to complete the following section.

Name of parent ____________________________

Telephone number _________________________

Address ______________________________________________________

___________________________________________________________


I am happy to share the information on this form with the Wrexham council’s parenting team
and / or a parenting service, and for this information to be used to refer me to a suitable
parenting service.

Signed ____________________________ Date _____________________


Please send this form to Maxine, Parenting Admin Assistant, Ty Henblas, Queen’s Square,
Wrexham LL13 8AZ or to maxine.beck@wrexham.gov.uk .

If you would like to ring for an informal discussion, please call Maxine on 295422 or Tricia
Jones, Parenting Co-ordinator on 07800 688 954.


For office use only
Parenting support offered / referred to:




Any further action:




                                                                                    91
                                                                              Appendix 3
List of Potentially Marginalised Parent Groups
Those groups, identified by the WAG Parenting Action Plan and the Wrexham
Parenting Strategy Group, as need special consideration in terms of consultation,
provision and participation opportunities:

1. Parents for whom Welsh is the first language
2. Parents of children in need, in need of protection and of children living in the care of
    the local authority
3. Parents of young offenders or those at risk of offending
4. Parents on low incomes or living in poverty
5. Fathers, present and absent from the family home
6. Parents of children who have gone missing
7. Parents of children with SEN
8. Parents of children with disabilities or chronic or terminal illness
9. Young parents (under 25)
10. Grandparents
11. Parents in minority ethnic groups like travellers, Polish, Portuguese etc.
12. Parents with disabilities, learning difficulties or mental health disorders
13. Parents who misuse drugs and alcohol
14. Parents who have divorced or separated
15. Adoptive parents and foster parents
16. Parents of children with mental health difficulties
17. Parents who are isolated due to moving, estrangement from family, seeking refuge
18. Parents who are both victims and perpetrators of domestic abuse
19. Parents who are care leavers
20. Parents who are gay, lesbian, or transgender

We have also discussed „prisoners who are parents‟ as a potential PMG.




                                                                                     92
                                                                Appendix 4
   Membership of the Parenting Strategy Group in Wrexham

        NAME                           ORGANISATION
Alison Booth              CAMHS
Ani Sutton                Youth Justice Service
Ann Dann                  Barnardo‟s Compass
Ann Ford                  Fostering Team
Carol Gardener            Dynamic
Caroline Hartery          Hightown Communities First
Carys Gwyn                Mydiad Ysgolion Meithren
Clare Hughes              Language & Play / Numeracy & Play
Darren Whibberley         North Wales Police
Deborah Molony            Housing
Denise Brown               Behaviour Support Service
Fran Dale                 Flying Start
Gaenor Watts              Keyring
Gill Britten              Families Learning, Yale
Jan Lackey                CAMHS
Jane Lloyd                Health visiting service
Jane Robertson            Family Friends
Joan Prescott             Maelor Children‟s Centre
John Evans                Ed Psych Service
John Grant                Education Social Work Service
Karen Harden              Venture, Caia Park
Karen Jones               Idwal Family Centres
Kevin Fryer               Child Health and Disability Team
Louise Hulme              Wrexham CBC CYP Service
Lyn Millen                Family Centres
Lynda Jones               Genesis
Margaret Southall         Safeguarding and Support
Maureen Howell            NSPCC
Maxine Beck               Parenting admin, minutes
Mike Barclay              Play Development
Phyllis Matthews          Wrexham Family Information Service
Sally Jones               Maelor Children‟s Centre
Sandra Dykstra            CAFAT
Sue Miller                 Behaviour Support Service
Susan Evans               Children and Families inclusion
Tom Taylor                Broughton Strategy Office
Tricia Jones              Parenting Co-ordination (Chair)
Yvonne Girvan             Ysgol Grango




                                                               93
Subgroup 1 Workforce development
Tricia Jones (Chair)
Mike Barclay
Phyllis Matthews
Tricia Hughes


Subgroup 2 Parent Participation
Ann Dann (Chair)
Carys Gwyn
Deborah Molony
Jackie Binion
Jane Robertson
John Evans
Karen Jones
Linda Jones


Subgroup 3 Parenting Provision
Alison Booth (Chair)
Ann Dann
Ani Sutton
Karen Harden
Sally Jones
Lynda Jones
Jan Lackey
Sheila Hughes


Subgroup 4 Parenting and Schools
Tom Taylor (Chair)
Alma Belles
Caroline Hartery
Dafydd Ifans
Maureen Howell
Gill Britten
Denise Brown
John Grant




                                   94
                                                                                Appendix 5
                               LEVELS OF PARTICIPATION
Level 1
Information – telling parents what is planned
Does your organisation:
   Give clear written and verbal information about services, children‟s needs and
      parenting in suitable formats?
   Tell parents how to make comments or complaints about the service, how to challenge
      decisions and who can help?
   Ask parents what information they need?
   Help to make information user friendly – involving parents in drawing up? promotional
      leaflets etc?

Level 2
Consultation – offering parents some options, listening to feedback, but not seeking any
new ideas from them
Does your organisation:
   provide choices about the services parents use?
   ask for feedback on services parents receive so that improvements can be made?
   ask parents to contribute to inspections, joint reviews etc?
   ask parents to contribute to research?

Level 3
Deciding together – encouraging parents to come up with more ideas and providing
opportunities to make decisions together
Does your organisation:
   have parents on panels/committees/partnership groups etc?
   work towards systematic inclusion of parents in meetings where strategic decisions
      are taken?

Level 4
Acting together – parents and professionals decide together what is the best option and
they work together to carry it out
Does your organisation:
   involve parents in raising funds for specific activities/projects?
   involve parents in recruitment & selection of staff e.g. interviews/induction etc?
   involve parents in developing educational materials based on own experiences?
   involve parents in delivering services (which might or might not lead to accreditation)?
   have parents as mentors for those attending courses?

Level 5
Supporting independent action – local groups of parents are offered funds, advice or other
support to develop their own agendas, guidelines or services
Does your organisation:
   help parents set up groups they want, including support to find suitable venues?
   support parents to apply for any additional funding they may need?



                                                                         Appendix 6
                                                                           95
                              Parenting Consultation Report
                                  University of Glyndwr.

                                       Introduction

The parenting consultation was carried out between May and July 2009. During this period of
time, 4 separate questionnaires were sent out to Schools, Parenting Providers, Children and
Young People‟s services, and Parents.

Data was collected and put into an excel database. From here, it was cleaned and put into
an SPSS database for quantitative analysis. A thematic content analysis was carried out on
qualitative comments made.

A longer and more detailed version of this report can be obtained from the Parenting Co-
ordinator, Tricia Jones (telephone 729785 email tricia.jones@wrexham.gov.uk)




                                                                           96
                                     Demographic details

251 participants responded to the parenting questionnaire (a response rate of 17%). 213
were female, 22 were male, 26 did not state their gender. 4 participants were aged 16 – 19
years, 29 were aged 20 – 25 years, 151 were aged 26 – 40 years, 61 were aged 40+. 6
participants did not state their age. 219 participants were mothers, 19 participants were
fathers, 4 were grandparents. 9 participants did not state what their relationship to the child
was.

73 participants lived in North Wrexham, 87 lived in South Wrexham, and 81 lived in Central
Wrexham. 116 participants described their background as English/British/Welsh/UK, 43
described themselves as White, 2 described themselves as European, 1 described
themselves as White European, 2 described themselves as Christian, 1 described
themselves as Church of England, 1 described themselves as Catholic. 60 parents were
single parents and 185 were from 2 parent families.

Worries about bring up children
The five most important things parents worried about regarding bringing up their children
were:
    Keeping children safe
    How they do at school
    Their behaviour
    Bullying
    Taking drugs

Some significant findings also emerged, including:

      Males being more likely than females to find how children „speak to‟ them to be
       problematic.
      More younger parents than older parents, and more single parents than two parent
       families being worried about „being able to afford what they want‟
      Parents who had a disabled child being more likely to worry about their child‟s
       behaviour

What is hard about being a parent?
The five most difficult things about being a parent were:

      Money worries
      Finding child care so they could work
      Balance work/family life
      Finding places for child to play
      Child‟s behaviour

Significant findings included:
    Parents with a disabled child being more likely to need support regarding domestic
        abuse, advice on mental health services and help with children‟s behaviour.
    Single parents being more likely than two parent families to: want help with young
        babies, home routines and housing advice.




                                                                               97
Types of support parents want with parenting
The five main types of support that parents need with parenting are:

      Help with children‟s behaviour
      Support to get back work
      Activities for 5 – 12 year olds
      Activities for teenagers
      Advice talking to children re sex/drugs/alcohol

Significant findings included:
    Younger parents being more likely than older parents to want help with: young babies,
        home routines, housing advice, advice on domestic abuse, money advice, help with
        children‟s behaviour, advice on coping as a single parent, support to get back to work
        and advice about helping children to play.

How respondents learned to be a parent
The five main sources of learning to be a good parent were from:
    Mothers
    Friends
    Other family
    Health visitors
    TV/books internet

Advice about parenting had also been provided by toddler groups and play groups, whilst
help with parenting had been provided by: social services, Home Start, Wrexham Maelor
Hospital and Wrexham‟s Family Centre‟s. 96 parents in total were classed as parents with
tier 3 or tier 4 needs, having received either a parenting course or help from statutory or
voluntary services.

Significant findings included:
    Younger parents being significantly more likely to receive help from statutory services
    Those with a disabled child being more likely to receive help from social services,
        Home Start or Family Friends and Wrexham Maelor hospital.
    Single parents being more likely to receive help from: Home Start or Family Friends,
        other professional help at home, from community project workers and from a Family
        Centre.

Which services ask parents to give their opinions on the advice or services provided.
48 respondents stated that they had been asked to give their opinions on the advice or
services delivered. The most common services or organisation asking respondents for their
opinions were playgroup/nursery (15), Homestart (5), Parent support groups (5), Wrexham
Family Information Service (4) and the Health Visitor (4).

What makes it difficult to get the right parenting support?
The main types of barriers that respondents found to obtaining the right parenting support
included:
     Not knowing what support available
     Not enough time
     Work commitments
     Worried about asking for help
     Lack of confidence
Significant findings included:

                                                                             98
      Respondents aged under 26 years being more likely to be worried about asking for
       help and not thinking that they would „fit in‟.
      Those aged over 40 years were more likely to be a Dad/Male carer, and find work
       commitments to be a barrier to obtaining support.
      Those respondents with at least 1 disabled child were more likely to have a lack of
       confidence, feel that the right service for them did not exist and find their
       language/culture to be a barrier.
      Those from single parent families were more likely to be worried about having a lack of
       confidence, not being able to afford to get to places, not thinking that they would fit in,
       having no transport, not knowing what support was available, worrying about what
       would happen next and their own disability/special needs.
      Those from two parent families were more likely to worry about work commitments.

How much support parents get
In terms of parenting, 26 respondents stated that they were fully supported, 107 stated that
they were mostly supported and 81 stated that they were sometimes supported. 17
respondents felt that they were not supported at all.

What respondents felt that they needed better information about with regard to school
116 parents felt that they needed better information about how to help their child do well in
school. 60 felt that they wanted better information about how the school managed their
child‟s behaviour, 58 wanted information about how their child‟s school dealt with bullying,
and 58 wanted better information about what happened when their child left school.

Do schools support parents?
Parents were asked whether their child‟s school supported parenting in any way. 86 parents
stated that it did, 70 parents stated that it did not. The most popular theme of comments
made was that the school or teachers were available to contact should they be required, and
that the school had specific times or groups available to communicate with parents.

When are the best times for respondents to have parenting support?
Respondents indicated that they most often wanted support at the following times:
   School time
   Evenings
   After school
   School holidays

How parents want to receive parenting support
The main types of ways that parents wanted to receive parenting support included:
    Meeting other parents facing similar issues
    Group sessions with parents about issues
    Leaflets/books/CDs
    One to one parenting advice
    Home visits from professional services/volunteers

How parents could be helped to give their views and opinions on parenting support
services in Wrexham
Respondents indicated that they would like to be consulted in the following ways:
    Questionnaires (n=150)
    Exhibitions, road shows, open days, family fun days (n=139)
    E mail/online surveys (n=107)
    Visit from groups already attended (n=85)

                                                                               99
Parents stated that they would like to be involved in the following events:
    Attending local events (n=175)
    Giving views on specific issues (n=105)
    Attending an event for the whole of Wrexham (n=100)
    Involved in parent strategy group work (n=68)

                        PARENTING PRACTITIONERS / PROVIDERS
48 participants responded to the Parenting Providers questionnaire (a response rate of 16%).
Providers were from 23 different organisations based in and around Wrexham, working in 14
different areas and with children of a variety of different ages and offering a variety of
interventions and groups of clients.

What kinds of services do providers offer to parents?
The most common types of support offered to parents by providers included;
    One to one parent advice
    Home visits (1:1) from professionals
    Leaflets/books/CDs about parenting
    Telephone support/helpline
    Parent drop ins

Providers were asked if they always offered the following services to parents, the following
numbers of providers stated that they did
    30 providers stated that they supported positive parenting
    26 providers stated that they highlighting the importance of play in children‟s lives
    24 providers stated that they evaluated the effectiveness of their service for parents
    23 providers stated that they asked parents opinions on advice given/services offered
    11 providers stated that they emphasised the importance of Fathers being involved in
      the upbringing of their children

When providers provide services to parents/carers
Participants were asked when they provided services to parents/carers. Services were
usually offered at the following times:
    School time
    School holidays
    Term time
    After school

Where providers provide services to parents/carers
The most common venues for providers to provide services to parents/carers were;
    At home
    In community venues
    In an organisation‟s own building
    At Family Centres

How effective do participants feel that their services are in addressing parent’s needs?
9 providers stated that their services fully addressed parents needs, 21 stated that their
services mostly did, 15 stated that their services partially did, 2 stated that they did not know
how effectively their service addressed parents needs.




                                                                              100
When asked how they knew this, providers stated that the most common types of feedback
from parents/carers included:
    Verbal
    Reviews of service user comments
    SDQ/Evaluation
    Feedback
Most practitioners stated that parents were positive about their service, and that they
appeared to enjoy engaging in their service.
Does the service improve children’s outcomes?
Most providers (29) stated that their service greatly improved children‟s outcomes in the short
term, while 19 providers stated that their service greatly improved children‟s outcomes in the
long term. When practitioners were asked how they knew this, the most common response
was that this was due to comments/feedback from clients or other agencies, from
questionnaires or other evaluations and that their intervention was already proven. The most
common types of evaluation tools used to measure progress/distance travelled by clients
were;
    Non standard evaluations (11)
    Standardised evaluations (7)
    Feedback/reviews (6)
What would make services more effective for parents and children?
Providers thought that the best ways of making services more effective for parents and
children were:
     Increased service provision (8)
     Staff receiving more training (6)
     More improved facilities/resources (6)
     More funding (5)
     More staff (5)
How parents find out about services
The most common method of parents finding out about services was due to referrals from
other agencies (41), via word of mouth (30), from the service itself (25), and via
leaflets/books/the internet (19). For those practitioners delivering via a partnership approach
(17), 12 stated that this was via working alongside other agencies, while 4 stated that it was
as part of other services.
Working with male carers
Providers were asked whether their service was as accessible for Dads as it was for Mums.
40 providers stated that it was while 2 stated that it was not. 4 providers stated that they did
not know. Providers were asked about how many times they had worked with Dads in the
past year. 5 had worked with none, 32 had worked with 1 – 10 and 7 had worked with 11 –
20. 17 had also worked with teenage dads while 19 had not worked with teenage dads. The
most common reasons for not working with Dads were that Dads were working when
services were offered, and that Dads were difficult to engage with.
Which interventions practitioners had been trained in/delivered
Practitioners had trained and delivered the following programmes to clients:
    Incredible Years (5 trained, 8 delivered)
    Parenting Positively (5 trained, 2 delivered)
    Escape and Parallel Lines (3 trained, 3 delivered)
    Solution Focussed Therapy (2 trained, 0 delivered)
    Preparatory parenting for teenagers (1 trained, 2 delivered)
    Challenging Years (0 trained, 2 delivered)
    Strengthening Families Programme (1 trained, 0 delivered)

                                                                             101
Practitioners had a variety of other qualifications, the most common ones being NVQ3 (3),
basic food hygiene (3), child protection (3) and First Aid (3).

Who Providers have worked with in the last 2 years
Providers had most commonly worked with the following groups of participants in the past 2
years:
    Parents on low incomes/living in poverty
    Parents who have divorced or separated
    Parents of children in need, in need of protection and those living in local authority
       care
    Parents misusing drugs and alcohol
    Young parents (aged under 25)
    Parents with disabilities
    Parents who were victims and/or perpetrators of domestic abuse

Is there anyone that not many providers work with?
Most providers were working with most groups of parents. 5 providers stated that they had
worked with other groups: 2 stated that they had worked with parents with mental health
problems, 1 provider had worked with parents with special needs, 1 stated that they had
worked with parents with disabilities, 1 stated that they had worked with parents with
drug/alcohol issues, 1 with parents taking up training or employment opportunities, 1 with
parents with basic skill needs/literacy/numeracy requirements, and 1 with homeless families.

Do services have ‘Supporting Positive Parenting’ as a performance indicator?
Providers were asked if their service had „supporting positive parenting‟ as a performance
indicator/target.18 stated that they did, 11 stated that they did not and 12 stated that they did
not know. Of those who did not know, 11 stated that they thought that this should be
included as a performance indicator, while 4 stated that they did not.

Organisations working with teenagers
Providers were asked if their organisation worked with teenagers. 28 stated that they did
while 6 stated that they did not.

For those providers stating that they delivered services to teenagers, the following types of
support were delivered most commonly:
    Emphasising importance of play in children‟s development (13)
    Encouraging good relationships between pupils and parents (11)
    Helping adolescents prepare for parenting by teaching basic parenting skills (6)
    Emphasising the importance of Dads (5)
    Supporting young people with safe and responsible babysitting (3)

Which types of services practitioners feel more is needed of in Wrexham
When asked this, practitioners felt that the needed more of the following types of services in
Wrexham;
   Help with children‟s behaviour (0 – 10)
   Money advice
   Help with home routines
   Advice on talking to children regarding sex, drugs and alcohol
   Advice on living with teenagers
   Advice on coping as a single parent
   Mental health services

                                                                              102
When asked what the single most important change they would like to see made to parenting
services in Wrexham, the following themes recurred most commonly:
    Filling gaps in provision (e.g. mental health, healthy eating, 7)
    Increasing awareness of services/how to access them (4)
    More help for Dads (3)
    Better multi disciplinary working/Signposting (3)

Why parents find it difficult to get the right parenting support
Providers were asked what they thought were the main reasons why parents found it difficult
to get the right parenting support /why parents dropped out of interventions. The following
reasons were listed most commonly:
     Lack of confidence
     Worried about asking for help
     Lack of childcare
     Not knowing what is available
     Poor literacy skills

                                         SCHOOLS
9 practitioners responded to the schools questionnaires (a response rate of 13%).

Which kinds of support for parenting do schools provide?
The most common types of parenting support provided by schools included:
    Group sessions for parents about particular issues (including behaviour, healthy
      eating, sex and drugs, (4)
    Referrals to parenting courses run by other organisations (4)
    Parents drop in sessions (4)
    Signposting and information to parents about other available support (4)

What does parenting support offered by schools involve?
Schools were asked if parenting support they offered included the following elements (see
Table 1)

Table 1) Does the parenting support you offer involve the following
QUESTION                   ALWAYS     SOMETIMES NEVER             DON‟T
                                                                  KNOW
Support positive parenting 1          4               1           0
Highlight importance of    1          2               0           0
play in development
Emphasise importance of    0          2               1           0
dads being involved in
child‟s upbringing
Ask parents to give        0          1               2           0
opinion on the advice you
give/service offered
Evaluate effectiveness of  0          2               1           0
the service for parents
Involve practitioners      0          2               1           0
trained to work with
parents




                                                                          103
When do schools provide their services?

Schools were asked when they provided their services. 6 schools provided services during
school time, 2 after school, 2 in the evenings and 2 during term time only.

How effectively do schools address parent’s needs?
Schools were asked how effective they felt their service was in terms of addressing parents
needs. None thought that they addressed parents needs fully, 1 thought that they did mostly,
4 stated that they did partially. None stated that they did not address parent‟s needs at all.

Schools were asked what they thought parents thought of the parenting service offered in
their school. The following six comments were made:
    The service was positive
    The parents who attend family learning said that it was good for them
    That parents enjoyed the language and play sessions
    That the service was fairly new so there was no feedback
    That they didn‟t really have enough actual „parenting‟ sessions, and that they would
        probably like more
    One school stated that they knew this from questionnaires sent out, and one school
        stated that they knew this due to verbal feedback.

Are school services delivered via a partnership approach?

Schools were asked if their parenting service was developed and delivered through a
partnership approach. 3 stated that it was, 2 stated that it was not. When asked to explain
this, 1 school stated that parents themselves suggested the agenda, 1 school stated that it
was by working with SALT team and admissions, 1 stated via the School nurse, and 1 stated
that they had no informal help.

How parents find out about parenting support offered
Schools were asked how parents found out about the parenting support that they offered.
The most popular methods were via word of mouth (4) and via school staff (4). Other
methods included referrals from other agencies, leaflets/books/internet and TV, by letter, and
one school stated that it was „unsure‟.

How schools support Fathers

Schools were asked if their parenting service was as equally accessible for Dads as for
Mums. All 6 participants who answered this question stated that it was. One school stated
that it sent 2 sets of reports to divorced parents and invited both to parents evening, and one
school stated that equal access to services would be offered.

Schools were asked in the last 2 years (2007 – 2009) how many times they had had Fathers
attending parenting sessions. These figures are shown in Table 2.

Table 2) Table to show how many times Fathers attended sessions
QUESTION                 NONE     1 – 10   11 – 20   OVER       DON‟T
                                                     20         KNOW
Dads/male carers         0        3        0         0          3
attended parenting
provision
Teenage dads attended 4           0        0         0          0
your parenting provision

                                                                             104
Schools were asked what % of parents attending parents evenings were Dads/Male. 3
stated that they estimated it to be 11 – 30%, 6 stated that they estimated it to be 30 – 60%.

What support are parents offered by schools?
Participants were asked what their school offered parents support with. The most popular
types of support offered were „understanding how schools operate‟ (8), and „home/school
relationships‟ (8). Others included supporting children to learn (7) and developing parents
basic skills (5). One school stated that Nursery children received a home visit from teachers
and NNEB prior to starting school. The school further stated that termly curriculum meetings,
PIP and Toddler group were offered to parents.

Positive Parenting as a Target Indicator
Schools were asked about having supporting positive parenting targets as a performance
indicator and whether they thought that it should be indicated as a performance indicator.
Responses are shown in Table 3.

Table 3) Responses to questions about parenting targets
QUESTION                               YES              NO
Does your school have „supporting      1                6
positive parenting‟ (or equivalent) as
one of its performance indicators or
targets
If not, do you think it should?        5                1
Comments                               1

Support offered to help parents with parenting
Schools were asked if their school had the space to host a parenting programme or parent
group. 7 participants indicated that it did, 2 indicated that it did not.

Schools were asked if there was an identified member of staff whose role it was to support or
advise parents. 4 stated that there was, 5 stated that there was not. The names/job titles of
these members of staff have not been coded due to data protection issues.

One school was a secondary school. When asked if it helped adolescents to prepare for
certain roles, the following answers were given: that it helped adolescents to prepare for
parenting in the future by teaching basic parenting skills with some pupils, that it emphasised
the importance of play in the child‟s development when working with teenagers with some
pupils, and that it encouraged good relationships between pupils and their parents with all
pupils.

What are the main barriers for parents seeking parenting support?
Schools were asked what they thought the main reasons were as to why parents might find it
difficult to get the right parenting support, or why they pulled out of support that was provided.
The most common answers were that:
      Parents do not know what support is available
      Having a lack of confidence
      Being worried about asking for help
      Parents are trying to balance work and home commitments
      Parents are worried about what might happen next

One school indicated that a barrier was due to parents working.



                                                                              105
What types of parents do schools offer support to
Schools were asked which types of parents they had offered support to in the following year.
The most common groups were:
    Parents of children with special needs
    Parents who have divorced or separated
    Parents in minority ethnic groups like travellers, Polish or Portugese
    Fathers and male carers (present or absent from the family)
    Parents of children with disabilities or chronic terminal illness
    Grandparents
    Parents with disabilities, learning difficulties or mental health problems
    Adoptive parents and foster parents
    Parents of children in need, in need of protection and of children living in the care of
      the local authority
    Parents who are both victims and perpetrators of domestic abuse
    Parents on low incomes or living in poverty
    Young parents (under 25)
    Parents of children with mental health difficulties

The full list is shown in Table 4.

Table 4) Groups schools have supported in the last 2 years?
QUESTION                                                   FREQUENCY
Parents of children with SNEEDS                            8
Parents who have divorced or separated                     8
Parents in minority ethnic groups like travellers,         6
Polish, Portugese
Fathers and male carers (present or absent from the 5
family home)
Parents of children with disabilities or chronic or        5
terminal illness
Grandparents                                               5
Parents with disabilities, learning difficulties or mental 5
health disorders
Adoptive parents and foster parents                        5
Parents of children in need, in need of protection and 4
of children living in the care of the local authority
Parents who are both victims and perpetrators or           4
domestic abuse
Parents on low incomes or living in poverty                3
Young parents (under 25)                                   3
Parents of children with mental health difficulties        3
Parents who are isolated due to moving,                    2
estrangement from family, seeking refuge
Parents who misuse drugs and alcohol                       2
Parents of young offenders or those at risk of             2
offending
Parents who are gay, lesbian or transgender                2
Parents of children who have gone missing                  1




                                                                           106
Who don’t schools work with?
The lowest numbers of parent groups that schools reported working with included: parents
who were isolated due to moving/seeking refuge/being estranged from their family (n = 2),
parents who misused drugs and alcohol (n = 2), parents of young offenders, or those at risk
of offending (n = 2), parents who were gay, lesbian or transgender (n = 2) and parents of
children who had gone missing (n = 1).

What services do parents need more of, in Wrexham?
Schools were asked to say which services they felt they needed more of in Wrexham. All
responders stated that parents need more money advice. Other popular responses included
support in getting back to work, and advice about helping children to play, advice about
feeding children healthily, keeping children safe and help with children‟s behaviour.

Other comments
Schools were asked if they had any ideas about how parenting support could be improved in
schools. 2 schools made comments. These included having more advice/information about
available services (n=2) and help to develop a parenting strategy policy, including
discussions with the parenting team on issues such as behaviour (n=1).

Schools were asked if there was anything else they would like to state about the way that
services could support parents in Wrexham or about this questionnaire. One comment was
made:

“The parents that we‟d like to help will not easily attend evenings / groups we try to run”.

                      CHILDREN AND YOUNG PEOPLE’S SERVICES

There were a total of 16 respondents to the Children and Young People‟s services
questionnaire (a total of 32%). Respondents were from the following organisations (Table 1);

Table 1) Table to show which organisation respondents were from

                ORGANISATION                          FREQUENCY
                Tenancy Support Officer               3
                Tenancy Support service WBC           2
                CAHMS                                 1
                Wrexham libraries                     1
                HomeStart                             1
                ESW service                           1
                Ysgol Rhiwabon                        1
                NCMA                                  1
                Caia Park Communities First           1
                YJS                                   1
                Family Aid Scheme                     1
                Inspire                               1
                Gwenfro Community Primary             1

Do services speak to parents about parenting as an issue?
Respondents were asked if they usually spoke to parents about parenting as an issue. 14
stated that they did, while 2 stated that they did not. When asked if they signposted the
parent to a parenting provider, 15 indicated that they did, while 1 indicated that they did not.



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Where do services send parents for information about parenting?
The types of parenting providers that respondents signposted parents to are listed in Table 2.

Table 2) Table to show types of providers respondents signpost parents towards

TYPE PROVIDER                  FREQUENCY
Social services                5
Dean Road family centre        4
Health visitor/school nurse    3
Friends and family             3
Flying Start                   3
Home Start                     3
Surestart                      2
Parenting Classes/Groups       2
NSPCC                          2
Difficult to say               1
Other                          20

Other providers that respondents indicated that they would signpost parents to included; SP,
CAMHS, Children's Information Bureau, Maelor Children's centre, Local Authority Family
Centre, ESW service, parenting providers for 11-19 year olds, Caia Park Early Years Forum,
(The Venture), parenting support staff within YTS, Idwal, Communities First Areas, Family Aid
scheme, Intensive Support Scheme, Family Workers, Action for Children, Relate, Caia Park
Partnership Family Group Co-ordinator, parenting events/classes in the local community
centre, Idwal Family Centre and Community Groups.

What aspects of parenting do parents need more support with?
Participants were asked what aspects of parenting parents in Wrexham need to have more
support with. The most common types of support that providers felt that parents wanted were
with healthy living issues (e.g. healthy eating, basic care, playing, n = 6), adolescence /
behaviour (n = 5), behavioural issues (n = 3), boundary setting (n = 3) and money
management (n = 2).

Other issues that respondents felt that parents required support with included support in
school holidays, multiple difficulties such as finance, housing and relationships, being patient,
feeding, positive parenting skills, asking for help, family Support, Self Help groups, drop in
centres, parenting peer support groups and Parent consultation line, responding/listening to
their children, help and support to parents who don't live with their children, support with pre
school and support for younger parents.

How respondents find out about parenting provision
Respondents were asked if they wanted to find out more about parenting provision and what
was available for parents in the past, how they would have gone about it. Themes are
shown in Table 3)




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Table 3) Table to show how providers would go about finding out about parenting
provision and what is available to parents
THEME                                    FREQUENCY
Knowledge from other groups/agencies     5
Word of mouth                            4
Contacting other agency directly         4
Family Information Service               4
Training/networking                      3
Internet                                 3
Health Visitor/School Nurse              2
Caia Park early years forum              1
Local knowledge                          1
Past groups inaccessible to service user 1
Talking to parents                       1
Research into local community provision 1
Leaflets                                 1
Supporting people directly               1
Spoke to colleagues                      1


                          Comparisons between questionnaires

Is there anyone that not many providers work with?
When comparisons were made between parenting practitioners and schools, low numbers of
both reported working with parents with drug/alcohol issues,

What type of support do parents want/need?
High numbers of parents and schools reported wanting help to assist parents to get back into
employment. High numbers of practitioners and schools felt that parents required support
regarding financial advice. High numbers of parents, CYP services and service practitioners
felt that parents required help with managing their children‟s behaviour.

How do parents find out about parenting provision?
Both schools and parents stated that one of the most common methods that they found out
about parenting support was via word of mouth and from the staff/service itself.




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