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Document Sample
ACTION AND DISPUTE
I S :
COLLABORATIVE
C O R E P L U S
RESOLUTION
OFFICE OF
Available to all DOI employees
CORE PLUS
Fair and impartial
Flexible and informal
Voluntary and non-adversarial U.S. Fish & Wildlife Service
WASHINGTON OFFICE
A safe place for a difficult conversation
4401 N. Fairfax Drive
Mailstop: HC-2000
Arlington, VA 22203
A source of information, education and
Angela Graziano
Bureau Dispute Resolution Specialist
assistance to help reduce workplace 703-358-1887
tensions, improve communication, 571-205-0648 (Blackberry)
strengthen relationships, manage Angela_Graziano@fws.gov
conflict, and build productive teams
HELPING YOU
WHY SHOULD I RESOLVE
USE CORE PLUS?
O F F I C E O F WORKPLACE
C O L L A B O R A T I V E
A C T I O N A N D CONCERNS
D I S P U T E
CORE PLUS provides a safe environment R E S O L U T I O N
for you to raise any workplace concern or
issue and explore your options for WWW.DOI.GOV/CADR
resolving the issues. CORE PLUS will
provide you with information on the
variety of options available to you and let Phone: 202-327-5383
you make your own decisions. CORE Fax: 202-327-5390
PLUS can help you make informed choices E-mail: cadr@ios.doi.gov
about how to resolve conflict situations to
achieve positive outcomes.
U . S . D E P A R T M E N T O F T H E
I N T E R I O R
March 2009 Version
OPTIONS FOR MANAGING IF I FILE A COMPLAINT
CAN I STILL USE CORE
AND RESOLVING WORKPLACE PLUS?
CONFLICTS AND DISPUTES
An employee who seeks EEO counseling
or files a complaint has the option to
request Alternative Dispute Resolution
WHAT IS CORE PLUS?
WHY CONTACT CORE PLUS? (ADR) processes through the CORE
The COnflict REsolution PLUS system PLUS program to attempt informal
provides impartial and confidential CORE PLUS offers education and training, resolution of the issues underlying the
assistance to any DOI employee seeking to conflict management tools and dispute grievance or other type of complaint.
improve or resolve a workplace issue or resolution assistance to improve CORE PLUS assistance is also available
concern. CORE PLUS is for all levels of communication, cooperative problem solving after a complaint process ends.
employees and managers including and team work. CORE PLUS can help you
bargaining unit employees, when the manage change, strengthen teams and
union elects to participate. CORE PLUS partnerships and improve communication
offers information and assistance on and performance. You can discuss your
problem solving options. Assistance concerns confidentially.
options include: confidential consultation,
individual conflict coaching,
C O R E P L U S
communication and conflict management
D O E S N O T :
training, climate assessment, group
HOW DO I GET CORE
facilitation, team-building, conciliation Limit an employee’s rights PLUS ASSISTANCE?
and mediation services.
Reduce management’s authority CORE PLUS is easy to access by
WHEN IS CORE PLUS contacting a Bureau Dispute Resolution
AVAILABLE? Replace other avenues of redress Specialist, a CORE PLUS program
coordinator, a CORE PLUS roster
There are no time limits or formal
IF I CONTACT CORE PLUS member, or the Office of Collaborative
requirements for seeking assistance
CAN I STILL FILE A Action and Dispute Resolution (CADR).
through CORE PLUS. However, contacting
COMPLAINT? Information on CORE PLUS should also
CORE PLUS does not change the filing
be available through your supervisor,
requirements and deadlines for complaint CORE PLUS does not replace any other Human Resources office, EEO office or
processes. complaint process available to DOI employees any EEO Counselor. You can always find
such as a grievance, EEO complaint or information on CORE PLUS online at:
whistleblower complaint. Anyone seeking
CORE PLUS assistance will be encouraged to WWW.DOI.GOV/CADR/COREPLUS
learn about all of their options and will be
referred to the appropriate point of contact
for reliable information on other processes.
