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					Case Study – Create a Rural Internet Kiosk with Healthcare Assistance




                                  Print
                                                     Rural Internet
                                                     Kiosk with
          Account                                    Healthcare
                                  EFTPOS             Assistance




                 3 PC’s


Resources:

http://www.ruralinternetkiosks.com/

http://www.ausaid.gov.au/hottopics/topic.cfm?ID=1770_5698_6297_4107_8946

http://www.ausaid.gov.au/

http://balunywa.blogspot.com/2010/06/first-solar-powered-rural-internet.html
http://www.intersatafrica.com/index-products3.html

http://en.wikipedia.org/wiki/Interactive_kiosk

http://arc.peacecorpsconnect.org/view/1270/rural-internet-kiosks

http://telecentre.org/profiles/blogs/first-rural-internet-kiosk?xg_source=activity

http://www.ruralinternetkiosks.com/blog/

http://www.jolicloud.com/

http://wiki.jolicloud.com/jolicloud-alpha-improvements

Scenario


The Rural Internet Kiosk (RIK) is an independent self contained 100% solar powered kiosk featuring
three low powered computer terminals, three VoIP telephones, a manned administrator terminal,
and satellite internet connectivity. The project is funded by AusAID to villages in Africa without
mains power and internet connectivity. RIK has been designed to help bridge the digital divide and
concentrates on connecting rural areas where there is high percentage of the population who have
no access to ICT infrastructure and benefits such as web marketing of agricultural produce and
services. In addition many of the areas are subject to a high incidence of HIV AIDS and require
healthcare assistance to assist prevention and improve the healthcare of sufferers. You are the
AusAID project manager for this project with broad responsibility for concept design, trialling and
risk management.



Requirements

        1.    Responsibility Matrix
        2.    Kickoff Business Report
        3.    Sketch a proposed solution
        4.    Proposed hardware and associated risk matrix, identify and assess treatment options
        5.    Proposed software and associated risk matrix identify and assess treatment options
        6.    Proposed data/information storage and security and associated risk matrix, identify and
              assess treatment options
        7.    Proposed staffing and training and associated risk matrix, identify and assess treatment
              options
        8.    Trialling a hardware/software solution on a low powered PC with software such as
              JoliCLOUD
        9.    Prepare a security risk management plan
        10.   Provide final recommendations on design and risk management in a SWOT analysis of
              your solution and present to the class
Responsibility Matrix



Name       Role       Kickoff  Sketch       Proposed      Proposed      Proposed data &      Proposed
                      Business              Hardware      Software      information          staffing
                      Report                and           and           storage and          and
                                            associated    associated    security and         training
                                            risk          risk matrix   associated risk      and
                                            matrix &      &             matrix &             associated
                                            treatment     treatment     treatment            risk matrix
                                            options       options       options              &
                                                                                             treatment
                                                                                             options

  Alan         o                      o                        o                                  o


 shen                       o                    o                               o




                                   Kickoff Business Report

Names: Alan & Shen

Establish the project scope including determination of system boundaries and the
development methodology to be used.

Advise the project scope:

-The kiosk provides internet access to the rural Africa, where there is no public power grid.

- The computers will preinstall all the educational software for school kids.

-The kiosk also provides remote medical services through the internet.

- The public should be able to access information from e-government websites.

-The kiosk also assists to collect and upload information for surveys run by government or
NGO.

-All the important data saved on the computers can be uploaded to centralised server for
safe keeping.

Advise the project development methodology to be used:

-One of the key fact is the kiosk will be placed in a area where any parts used in this project
are hard to get.

- Using workshops or focus groups to gather all the requirements.

- Prototyping and user testing of designs thoroughly to meet the tough climate, unstable
and unreliable power supply.
- Use open-sourced free software where it is possible.

- Keeping review meetings and other team communication open.



Advise the system interfaces (e.g., internal and external connectivity):

    -   Satellite/Modem

    -   8 Port Switch

How are you going to manage risk in the system interfaces:

- RIT is setup in an area where there is no power grid to supply electricity. But, this area
nears the equator has plenty sunny days over a year. It’s ideal for solar generator.

- An UPS unit is required for store electricity for night time and raining days. To reduce the
power wastage, all the computer equipments are run on 12 V.



-Purchase hardware from a Reputable Manufacture and all this hardware must meet the
climate region.

-Purchase extra equipment for backup

Advise the critical data and information:

    -   Health records will be uploaded to a remote server for safekeeping.

How are you going to manage risk in the critical data and information:

1. Uploaded to a server

2. External Hard drive

3. USB Thumb drive

4. Back up to CD/Dvd/Bluray

Document the persons who support and use the IT system

    -   Reception

    -   Admin

How are you going to manage risk associated with the persons who support and use the IT
system:

- We are going to distribute operational menus to the admin persons.



    (i) Briefly describe the system mission (e.g., the processes performed by the IT system):

    -   The reliable and durable power supply system

    -   Reliable and durable computer hardware system
    (ii) Briefly outline the systems and data criticality (e.g., the system’s value or importance
             to the village):

-



    (iii) Describe the System and data sensitivity. (The level of protection required to
             maintain system and data integrity, confidentiality, and availability.):

-
Sketch
Proposed Hardware
Name: Yawarra fit-PC2

Prise $ 1,690 x4
Switch     Netgear   8 Port Switch                                                                             $69.99

                     http://www.netgear.com.au/au/Product/Switches/Unmanaged-Desktop-
                     Sw/GS608
Eftpos               http://eftposterminals.com.au/Product                                                     $ 16.50
                                                                                                               p/m

Printer    HP        HP Officejet 6500 Multi-Function Fax                                                      $128

                           FUNCTIONS - Print, Copy, Scan, and Fax
                           PRINT SPEED - Up to 32 ppm (draft, draft); Up to 31 ppm (draft, colour)
                           PRINT RESOLUTION - Colour: Up to 4800 x 1200 optimised dpi colour (when
                            printing from a computer on selected HP photo papers and 1200 input dpi)
                           PRINT METHOD - HP Thermal Inkjet
                           COPY SPEED - Black-and-white: Up to 32 cpm (draft); Colour: Up to 31 cpm (draft)
                           SCAN RESOLUTION - Optical: Up to 2400 dpi; Enhanced: Up to 19,200 dpi5;
                           SCAN, TYPE - Flatbed with Automatic Document Feeder (ADF)
                           FAX, SPEED - Up to 33.6 kbps, 3 seconds per page
                           FAX, MEMORY - Up to 100 pages
                           PAPER HANDLING, TRAY SIZE – Input: Up to 250 sheets; Output: Up to 50 sheets
                           SYSTEM REQUIREMENTS - Windows Vista® (32 and 64-bit); Windows 2000 (SP4);
                            Windows XP Home; Windows XP Home (SP1) and Professional (SP1) (32 and 64-bit);
                            Mac OS X v 10.4; Mac OS X v 10.5
                           USB PORT - 1 USB (2.0)
                           ETHERNET - 1 Ethernet
                           MEMORY CARD READER - 2 memory card
                           LCD SCREEN - LCD (2-line text)
                           NUMBER OF CARTRIDGES – 4 ink cartridges
                           HP Black Ink Cart HP920XL (XM5450)
                           HP Cyan Ink Cart HP920XL (XM5451)
                           HP Magenta Ink Cart HP920XL (XM5452)
                           HP Yellow Ink Cart HP920XL (XM5453)
                           WARRANTY - 1 year warranty
                           CONTACT NUMBER FOR WARRANTY, SERVICE & SUPPORT – 131 347
                           FOR A TOTAL SOLUTION CONSIDER - Plain paper, spare cartridges, USB cable

                     http://www.dse.com.au/cgi-
                     bin/dse.storefront/4c84c2b0000fd22e273fc0a87e0106ac/Product/View/XP6500
Inverter   Power     300 W inverter (190-200Volt) for solar panel @ $105                     $210
           Jack
                     We need a spare one, so we decided to buy 2.

                     *note: This inverter is used by printer only (there is no 12v printer available)
                     Total:                                                                                    $
Risk Assessment of Hardware (put into security risk assessment template)


Proposed Software
Software   Brand                  Description & URL                                            Price

OS             Windows 7                                                                       Free (pre-
                                                                                               loaded)


               Open Office        http://www.openoffice.org/                                   Free

AVAST                             Anti-virus software, free for non-business use.              Free

                                  http://www.avast.com
VLC            VideoLAN           http://www.videolan.org/                                     Free
Player

                                  Total:




Risk Assessment of Software (put into security risk assessment template)
Risk Assessment of:
        System interfaces (e.g., internal and external connectivity)

        Data and information

        Persons who support and use the IT system

        System mission (e.g., the processes performed by the IT system)

        System and data criticality (e.g., the system’s value or importance to an organization)

        System and data sensitivity. (The level of protection required to maintain system and data
         integrity, confidentiality, and availability.)

         (put all the above into the security risk assessment template)



Provide final recommendations on design and risk management including best practices for data
recovery:

				
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posted:10/3/2011
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