Global Sales Force Automation Software Market 2010-2014

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					2010–2014   Global Sales Force Automation Software
                             Market




   f



                                    technavio insights
2010–2014   Global Sales Force Automation Software
                             Market




            CONTENTS


            01. Executive Summary ..............................................1

            02. Introduction ........................................................... 2

            03. Market Coverage .................................................3

            04. Market Landscape ................................................4

            05. Vendor Landscape ...............................................7
            06. Market Growth Drivers ..........................................9

            07. Market Challenges .............................................11

            08. Market Trends ...................................................... 13

            09. Key Vendor Analysis ...........................................15
            09.1 Oracle Corp. ........................................................................ 15

            09.2 Salesforce.com Inc. ............................................................ 17

            09.3 Microsoft Corp. .................................................................... 18

            10. Other Reports in this Series .................................20




2010–2014                                 Global Sales Force Automation Software Market
2010–2014   Global Sales Force Automation Software
                             Market




            EXHIBITS

            Exhibit 1: Global      Sales    Force      Automation         Software
                       Market 2010–2014 (US$ billion) ........................................ 4

            Exhibit 2: Global      Sales    Force      Automation         Software
                       Market by Geographical Segmentation 2010 ............... 5

            Exhibit 3: SaaS-based Sales Force Automation Software
                       Market by Geographical Segmentation 2010 ............... 6

            Exhibit 4: Vendor Landscape for the Global Sales Force
                       Automation Software Market 2010 ................................. 7




2010–2014                            Global Sales Force Automation Software Market
Global Sales Force Automation Software Market
                                                                                                   1

      01. Executive Summary
                             2010: US$4 billion
        Market Size
                             2014: US$5.9 billion

        Growth Rate          10.1 percent CAGR

                             The Americas
        Key Geographies      EMEA
                             APAC

                             Software as a Service (SaaS)-based Sales Force Automation
                              (SFA) Software
        Trends               Increasing Demand for Mobile SFA Applications
                             Customized SFA Software
                             Next Generation SFA Software

                             Increasing Overall Productivity and Efficiency of Sales Cycle
                             Need for Personalized Customer Services
        Drivers
                             Increasing Customer Data Intelligence
                             Increasing Collaboration and Communication

                             Need for Continuous Upgradation
                             Less Adoption of SFA Software by Small and Medium-sized
        Challenges            Enterprises
                             Additional Integration Cost
                             Increasing Threat from Open Source Vendors

                             Oracle Corp.
        Key Vendors          Salesforce.com Inc.
                             Microsoft Corp.




2010–2014                                              Global Sales Force Automation Software Market
Global Sales Force Automation Software Market
                                                                                                           2

      02. Introduction
      Sales force automation (SFA) software automates business tasks such as inventory control, sales
      processing, tracking of customer interactions, and analysis of sales forecasts and performance.
      SFA is one of the major parts of customer relationship management (CRM) software and deals
      only with sales functionality w
				
DOCUMENT INFO
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posted:10/4/2011
language:English
pages:24
Description: Technavio’s analysts forecast the Global Sales Force Automation Software market to grow at a CAGR of 10.1 percent over the period 2010–2014. One of the key factors contributing to this market growth is the ability to increase the overall efficiency of the sales cycle. The Global Sales Force Automation Software market has also been witnessing SaaS-based sales force automation software. However, increasing threat from open source vendors could pose a challenge to the growth of this market. Key vendors dominating this market space include Oracle Corp., Salesforce.com Inc., and Microsoft Corp. Technavio’s Global Sales Force Automation Software Market 2010–2014 report has been prepared based on an in-depth analysis of the market with inputs from industry experts. The report, which covers the Americas as well as the EMEA and APAC regions, covers the Global Sales Force Automation Software market landscape and its growth prospects. The report also covers the key vendors operating in the Global Sales Force Automation Software market. Key questions answered in this report: What will the market size be in 2014 and at what rate will it grow? What key trends is this market subject to? What is driving this market? What are the challenges to market growth? Who are the key vendors in this market space? What are the opportunities and threats faced by each of these key vendors? What are the strengths and weaknesses of each of these key vendors?
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