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					Accounts Receivable




                      1
Accounts Receivable
   Dunning Letter Support                                    Multiple Invoice Crediting
       Setup by Sold to & contact, set up templates and           Use CM/ RMA Invoice Maintenance (IN10)
        determine how often to run.                                 to automatically include invoices or invoice
                                                                    line items on one credit memo.
   Automatic Payment Processing
       Setup in Customer Master                              Enhanced Credit Hold
       Creates batches per div                                    Prevent future Sales order from being
       Accept/unaccepted reports                                   entered. Or choose to accept future sales
                                                                    orders, but put all future sales on credit hold.
   User Defined Aging Periods                                     You can also place future sales orders on
       Affects all programs and screens with aging                 credit hold if the customer has an unpaid
        buckets                                                     invoice that exceeds a specified payment
 Customer AR Statements on                                         time frame.

  Demand                                                    Credit Memo Review and
 Debit Charge Back Support                                  Release – RM67
       A chargeback is the difference between what is      Cash-in-Advance Posting
        owed and what is paid. The original invoice is
        recorded as paid in full, & the balance due         AR62 View changes
        “charged back” on the customer's account as a
        new receivable with a new invoice number and        Misc. Enhancements
        chargeback number assigned                                 Type ? In KW field for list of keywords
                                                                   Customer Notes Sequencing
   Finance Charge Invoicing                                       Disputed Items by Customer
       Creates a SO that you can view in OE76
                                                                   Lockbox Validation
   Customer Master Changes                                        Contact master Inquiry
                                                                   Automatic Batch Date and Number
                                                                   Credit Balance on an Invoice Posting

                                                                                                                       2
Division/warehouse security
Error message when you attempt to access a division, warehouse, PO, SO or WO that is not in your assigned div/wh.




                                                                                                                    3
Dunning Letters
    Identify which customers to receive Dunning Letters
         Activate Flag in Customer Master (CM52)
         Can specify by Customer the # of days between letters

    Establish a Credit Contact in CA10
         Enter a Credit contact with type OECRD, with name, fax and phone number

  Decide On Frequency of Letter Generation (DL02)
  Create Letter Templates (DL03)
         Set up Multiple Letters for Different Past Due Days

    Generate Dunning Letters (DUN070)




                                                                                    4
Dunning Letter Setup – DL10 Customer Frequency
Parameter in Days




                                                 5
Dunning Letter Setup - DL02 Frequency Parameter
in Days




                                                  6
Dunning Letter Setup – Letter Maintenance




                                            7
Dunning Letter Generation




                            8
Sample Dunning Letter




                        9
Auto Payment Processing Overview

   Define the customer bank information in the customer master
   Create a unique, generic customer used to for unidentifiable payments
   Associate your bank information to a general ledger account with CASHlbdv
    alpha to be debited by customers‟ payments in AR Bank to Cash
    Conversion (AR01)
   Populate the Financial Institution AR Remittance (FBP) file with data from
    your financial institution
   Review preliminary payment applications with Cash Application Edit
    (ARJ060CE)
   Maintain records that appear on AR Automatic Cash Application of Checks
    Unaccepted (ARJ060) in AR Auto Cash Application File Maintenance
    (AR04)
   Process customers‟ payments automatically by running Cash Application
    Update (ARJ060CU)

                                                                            10
Aging Buckets – AR20
  Seven User definable periods
  Future periods –999 to –31 days
  Current period –30 to 0 days
  Past Periods 1 to 999 days




                                     11
Customer Statements
   Print from Current or Month End
   Print for One, Range, *all Customers
   Print *all(blank), flag=„Y‟, or flag=„N‟
   Won‟t print Zero Balance Customers
   Replaces our old process




                                               12
Debit Chargebacks
CB (Chargeback) is used to record the difference between what is owed
 and what is paid. The original invoice, although short paid, is
 written off as paid, and the balance due is "charged back" on the
 customer's account as a new receivable with an assigned chargeback
 number.

   NXTCHB Next Chargeback Number on AR Parameters Menu
    (ARMENUD)
   Auto sequencing internal numbering
   Manually entered customer reference
   Manually entered Dollar Value
   Multiple Line Entry
   Current or Original Due Dates




                                                                        13
Processing a chargeback transaction

   Apply cash to the customer's invoices.
   Type CB in the "KW" prompt field.
   NOTE: If you are re-entering an existing chargeback, type CB in the "KW"
    field and the invoice number of the chargback in the "Inv#" prompt field.
   Press ENTER to display the Chargeback Maintenance (CB02) window.
   Type the user-defined chargeback number in the "Customer Chargeback #"
    field and balance due in the "Chargeback Amount $" field. If needed,
    override today's date in the "Chargeback Date“ field.
   Press ENTER. Press F3 to exit the window.




                                                                           14
Chargebacks – AR60 Processing (Apply Check), step 1




                                                      15
Chargebacks – Process Chargeback, step 2




                                           16
Chargebacks – Process Chargeback, step 3




                                           17
Chargebacks – Process Chargeback, step 4




                                           18
Customer Master Changes
 New Hold Point Code
 Dunning Letter Code
 New Billing fields for Project Tracker (not used but type must be REG)




                                                                           19
Customer Master Changes
   Stop (delivery sequence on the route for that customer)
   Intransit Days – number of days from plant to delivery
   Catalog Number
   Acknowledgement Print Y/N – Must be Y to get a printed copy
   Acknowledgement Email Y/N – Must be Y to email to the customer




                                                                     20
Customer Master Changes
   Rebate field




                          21
Single CM or RMA for multiple
invoices
 Enter an “R” in the “CPY INV” field.
 Press F5 and the Multiple Invoice Box pops up.




                                                   22
Single CM or RMA for multiple
invoices
   Enter each Invoice
   If for the full Invoice enter a “Y” in the Full Flag.
   If for a specific line, enter that line item number.
   Enter the Reason code for the return
   Press enter




                                                            23
Enhanced Credit Hold
 Enhanced Credit Hold
      Added Credit Code „X‟ No Entry Allowed
      Add Hold Points
            „C‟        Same as Current OE54 Credit Validation - changeable
            „I‟        Create W/O, Allow Visibility in iSchedule but do not process release and restrict
              WO22 (PLN) & WO18 - changeable
            „S‟        Allow Allocation but Don‟t Print Shipper – no change allowed
      May modify Hold Point in OE53 – dependant on data area setting
      If you assign credit hold points, note that sales orders on credit hold with hold point C are not sent
       through Order Promising and do not consume customer requirements for a product until the order is
       removed from credit hold. Credit hold point I and S orders are processed as if they are not on hold;
       they are sent through Order Promising and consume customer requirements.




                                                                                                                24
Enhanced Credit Hold
   C sales order not promised, customer requirements not consumed, and work order is
    not created until the sales order is released from credit hold. Use this option if the
    “Credit code” field value is N or X.
   I sales order promised, customer requirements consumed, and work order created.
    Work order not released until the sales order is released from credit hold
   S sales order promised, customer requirements consumed, and work order is created
    and released, but product cannot be shipped until the sales order is released from
    credit hold




                                                                                       25
Enhanced Credit Hold Setup




                             26
Credit Review and Release RM67
   Credit Memo Review
       New function RM67: like OE50, but specifically for RMs and CMs
       Activate review using RMACRD data area




                                                                         27
Cash In Advance Application
   To enter a cash in advance or deposit check against a sales order
   In OE53 or OE54, press F19, the Cash in advance window Pops up
   Enter the Check Number, Check Amount, Trans date, lock box and division
   The Trans date is the current date
   The lock box is always “A”




                                                                          28
Cash In Advance
 After entry, Press F17 to view the Totals Window.
 The cash posted and the new balance are displayed.
        This will also be on your acknowledgements and invoices with the correct amount due from the customer

   At the end of each day two reports are run that create a batch for all the
    Cash Posted to Sales and then posts the batch.




                                                                                                                 29
AR62 Changes
    Folded/unfolded Field Enhancements




                                          30
AR62 Unfolded




                31
AR62 Changes
   New F8 Pay unfolded screen




                                 32
AR60 Misc.
   Prompt for “KW” values
       Put „?‟ in KW field and get new KW01 prompt window
   AR “Next Batch number” data area
       Allows automatic numbering of AR batches
   New “CA” keyword
       Pull Rapid Cash Application data back into AR60 screen, in order cash was applied.
   Lockbox Validation




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Other AR enhancements
 AR62 display contact fax
 AR62 displays the new Aging Buckets
 ARJ125 Current Detailed Trail Balance
        New “1 line” format (more compact)
        Can now select by customer range

   Customer Notes Sequencing
   Disputed Items by Customer New Report – ARJ110P
   Contact master Inquiry – CA11
   Credit Balance on an Invoice Posting Process
   I Inquiry Product




                                                      34
CM78 – Customer Notes Enhancement
   New Selection Screen




                                35
CA11 – Contact Inquiry




                         36
Credit Balance on Invoice
    To Process a Credit Balance on an Invoice
         Apply Overpayment to Invoice
         Batch Date is Due Date of Balance
         AR60 and AR61




                                                 37
Credit Balance on Invoice




                            38
Credit Balance on Invoice – AR62 Inquiry




                                           39
iInquiry Menu




Let‟s look at this




                     40
AR Aging



                                Choices
           Whether you ask
           for one, a few, or
           all customers, the
            return will start
            with a summary




                                          41
              AR Aging (Summary First)




Click on the
division of choice




                                         42
AR Aging (then the customers)


                      More…




                                43
AR Aging (Then the customers)




                                44
AR Aging (Then the customers)

               To see the detail of
               any one customer,
                   click on the
                  underscore,
                        or




                                      45
AR Aging (Then the customers)
                    click on the
                    underscored
                   amounts in any
                      column.




                                    46
AR Aging (Detail of one bucket)



                 More…




                                  47
AR Aging (Detail of one bucket)




                                  48

				
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posted:10/3/2011
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