66558-OB524 Sending _ Receiving

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					      Sending and receiving payments

Moving your
Your guide to
sending and
receiving funds
 Whether you live in the Channel Islands, the Isle of Man, the UK or overseas, you may,
 at some time, need to send money to another country. It may be a gift for a relative
 living overseas or you may need to provide emergency cash for a friend stranded
 abroad. Perhaps you just want to buy something direct from a foreign country.

 In these cases, Lloyds TSB can help you. We offer a comprehensive system of
 international money transfer that will ensure your money is sent as quickly and
 securely as possible.

 We can also help you to make arrangements to receive funds from abroad. For
 example, those living overseas may want to move money from a local bank to an
 offshore account in the Islands.

                                                               Sending and Receiving Payments   1
    The right choice

                Before sending money overseas, you should consider:
                • how quickly you want the money to reach the beneficiary (the receiver of the
                • the cost to you of sending the money.
                • whether you wish to enclose a letter or advice with the money.
                • whether you want to send the money in foreign currency or in sterling.

                We offer a number of different services, so that you will be able to select the one that
                suits you best.

                For example, if you wish to make a high value and/or urgent payment overseas, we may
                recommend using our Express International Moneymover, the key features of which are
                speed and security. However, if you need to send a lower value payment, such as a
                birthday gift to a relative overseas, then perhaps you should consider an International
                Draft or a Standard International Moneymover (if you know the account details).

                Our charges and exchange rates vary for each service and the country involved - as will
                the length of time it takes to complete a transaction. Our fees are charged when the
                service is provided. Please refer to the enclosed Charges Guide to determine the costs

                However, for most international services we work through our worldwide network of
                correspondent banks, who will make a charge for the service they provide. The charges
                can vary significantly according to the country. Any charges made by the correspondent
                bank abroad will be advised on the day the transfer is made. We are happy to provide
                guidance on this and on any other aspect of making or receiving international transfers.

2   Sending and Receiving Payments
Money mover
services sending
funds overseas
 There are two main types of payment method:
 • Non-electronic - if you wish to send the payment by post with a covering letter or
   advice (see International Drafts below).
 • Electronic - if the payment is more urgent and/or you wish to send the payment via a
   bank overseas (see International Moneymover services below).

 International Drafts
 Bank drafts can be drawn in most major currencies.

 • An International Draft is a banker’s cheque made out to the beneficiary and payable
   at one of our agent banks overseas.
 • The Draft can either be sent direct to you so you can send it to the beneficiary, or we
   can send it directly to the beneficiary.

 International Moneymover services*
 • Payments can be made in all major currencies to virtually any destination in the
 • These are electronic bank-to-bank transfers of cleared funds. The money is available
   to use as soon as it is credited to the beneficiary’s account.
 • We are unable to confirm exactly when the beneficiary’s account will be credited
   with the funds because overseas banks are involved.
 • It may take longer for the funds to be credited if they are affected by events outside
   our control such as war, civil unrest, natural disaster or industrial action.

 * Please note since 1st January 2007 it has become mandatory for additional remitter information to be included on any payment you ask us to make to an
 overseas bank. To avoid any unnecessary delays we will include your name, correspondence address and account number on any payments submitted to the
 receiving bank.
 In addition, any payment to banks within the EU/EEA and Switzerland will no longer be accepted if it does not contain a valid BIC & IBAN number for the

                                                                                                                Sending and Receiving Payments             3
                We offer three types of moneymover services:
                • Express International Moneymover
                    This is the fastest way to send non Euro funds overseas. Normally funds are received
                    in the beneficiary’s account within 3 working days. We would normally use this
                    method of payment unless otherwise instructed.

                • Euro Moneymover
                    The service is for Euro payments and funds are normally received in the
                    beneficiary’s account within 3 working days.

                    International Bank Account numbers (IBANs) have been introduced to standardise
                    the identification of bank accounts in internatonal payment instructions. The reason
                    for this is to improve the quality of information involved in European cross-border
                    payments and reduce errors and delays.

                    The IBAN is not a new account number. Existing bank sorting code and account
                    numbers have not been replaced, but additionally IBAN numbers have been issued.

                    Not all IBANs will have the same number of characters. For example, UK IBANs
                    have 22 characters, while French IBANs have 27 characters. Further information
                    can be found on the APACS website:

                • Standard International Moneymover
                    For non-priority payments. Normally funds are received in the beneficiary’s account
                    within 3-5 working days.

                International Standing Orders
                As well as the above two services, you can also send a regular payment abroad by
                setting up an international standing order. However, if you wish to amend or cancel this
                standing order at any time, you will need to give instructions to your branch at least 3
                days prior to the next payment date. These instructions should normally be given in

                Recalling funds that you have sent
                After the funds have been sent to an account overseas, it will not be possible to cancel
                an International Moneymover payment. We can, however, ask the beneficiary’s bank to
                seek the permission of the account holder for a refund.

4   Sending and Receiving Payments
Receiving funds
from overseas
 As banks overseas generally offer a range of payment methods similar to our own, you
 may receive a payment by a number of different ways, ranging from a cheque in the
 post to a direct electronic bank transfer.

 The following section explains how we can help you to manage incoming payments.

 If you wish to receive your payment in a specific way, you should tell the person making
 the payment.

 As with sending payments abroad, there are two main ways in which funds can be
 • Non-electronic - where you receive cheques or bank drafts from overseas, either in
   foreign currency or which are payable overseas (see cheque collection and cheque
   negotiation on page 6).
 • Electronic - direct electronic bank-to-bank transfer (see bank transfer on page 6).

                                                               Sending and Receiving Payments   5
                If you receive a cheque drawn on an account overseas, there are two methods by
                which we can ensure the funds are cleared and reach your account:

                • Cheque collection
                    We accept the cheque and obtain clearance by sending it to the paying bank
                    overseas and collecting the cleared funds. We cannot credit your account until we
                    have received the money from them, which can take from a few days to over a
                    month depending on the bank and country involved. Banks overseas usually make a
                    charge for collecting cheques and this will be passed on to you in addition to our
                    own charges.

                • Cheque negotiation
                    This service is available subject to status. If you receive a cheque from overseas,
                    wherever possible we can buy it from you and credit the proceeds to your sterling
                    account immediately, or to a currency account after approximately 4-8 working
                    days. We do, however, retain the right to debit your account should the cheque
                    subsequently be returned unpaid, using the rate of exchange prevailing when we are
                    advised of non-payment. We are able to negotiate cheques payable in most
                    currencies and in most countries of the world.

                Swift bank transfer
                When we receive payments for you by direct electronic transfer from an overseas bank,
                we are, in effect, acting as agents for that bank and are following their instructions. The
                operating costs to the bank at both ends of an international transfer are quite high, so it
                is necessary for the sender of the money to tell the sending bank who will pay for the

                The usual options are:
                • Sender pays the sending bank’s charges and you (the beneficiary) pay the receiving
                  bank’s charges (usually by deduction from the amount of the payment).
                    Additionally you must be aware that when requesting a payment to be sent to your
                    account with ourselves from an EU country it is compulsory for you to give the
                    remitter your BIC and IBAN numbers which can be found on the statements we
                    send you. Alternatively please contact us and we will be pleased to give you these
                • Sender pays all the charges.

6   Sending and Receiving Payments
Sending funds to the UK
Payments can be made direct to a UK bank or building society

You can make payments direct to a UK bank or building society using a sterling cheque
drawn on your Island or WorldWide Service account. If you live in the Islands or the UK
simply make your payment at your local Lloyds TSB branch. If you’re abroad you can
send your cheque by post.

You can instruct us to use the Clearing House Automated Payment System (CHAPS),
which is an electronic bank-to-bank method of transfer. This makes the payment the
same day and can be used for payments to any bank or to most building societies in
the UK. However, there is a fee for using this service.

Receiving funds from the UK
Cheques drawn in sterling on a bank account with a clearing bank in the UK are
credited to a sterling account offshore free of charge.

Should you instruct your bankers to remit funds utilising the Clearing House Automated
Payment System (CHAPS) then your bankers will most probably levy a charge which
may be deducted from the amount you transfer. The sterling amount received is
credited to a sterling account free of charge.

                                                             Sending and Receiving Payments   7
                If there is anything you are unclear about or would like our advice on the best method
                for you to use, please call us.

8   Sending and Receiving Payments
Sending and Receiving Payments   9
Printed by Chartered Press Limited                                                                             OB524 (May 2007)

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Lloyds TSB Bank plc Registered Office: 25 Gresham Street, London EC2V 7HN. Registered in England and Wales no. 2065. Authorised
and regulated by the Financial Services Authority and a signatory to the Banking Codes.
Lloyds TSB Bank plc is a member of the Financial Services Compensation Scheme established under the Financial Services and Markets
Act 2000. Most deposits, including those made by individuals and small firms, are protected by the scheme. Where you make a deposit
to us in the UK, payments under the scheme are limited to 100% of the first £2,000 of your total deposits with us and 90% of the next
£33,000, resulting in a maximum payment of £31,700. The scheme also covers deposits made with our offices elsewhere in the
European Economic Area, and deposits in all currencies are treated alike. A leaflet with further details is available on request from the
scheme. Call their helpline on 020 7892 7300, log onto their website at or write to the Financial Services
Compensation Scheme, 7th Floor, Lloyds Chambers, Portsoken Street, London E1 8BN.
Rules and Regulations made under the Financial Services and Markets Act 2000 for the protection of investors, including the Financial
Services Compensation Scheme, do not apply to the Financial Service business of companies within the Lloyds TSB Group carried out
from offices outside of the United Kingdom.
Lloyds TSB Offshore Limited is not and is not required to be, authorised under the Financial Services and Markets Act 2000 of the
United Kingdom and therefore is not subject to the rules and regulations of the Financial Services Compensation Scheme made under
that Act for the protection of investors.
Lloyds TSB Offshore Limited: PO Box 160, 25 New Street, St Helier, Jersey JE4 8RG. Registered in Jersey, number: 4029. Regulated
by the Jersey Financial Services Commission to carry on deposit-taking business under the Banking Business (Jersey) Law 1991, and
investment and general insurance mediation business under the Financial Services (Jersey) Law 1998.
The Guernsey branch of Lloyds TSB Offshore Limited is licensed to conduct banking, investment and insurance business by the
Guernsey Financial Services Commission under the Banking Supervision (Bailiwick of Guernsey) Law 1994, the Protection of Investors
(Bailiwick of Guernsey) Law 1987 and the Insurance Managers and Insurance Intermediaries (Bailiwick of Guernsey) Law 2002.
The Isle of Man branch of Lloyds TSB Offshore Limited is licensed by the Financial Supervision Commission to conduct banking and
investment business and is registered with the Insurance and Pensions Authority in respect of General Business.
Deposits are not covered by the Financial Services Compensation Scheme made under the Financial Services and Markets Act 2000.
Deposits made with the Isle of Man branch of Lloyds TSB Offshore Limited are covered by the Depositors Compensation Scheme
contained in the Isle of Man Banking Business (Compensation of Depositors) Regulations 1991.
Complaints involving the Isle of Man branch of Lloyds TSB Offshore Limited that it cannot settle should be referred to the Financial
Services Ombudsman Scheme for the Isle of Man.
Calls may be monitored or recorded in case we need to check we have carried out your instructions correctly and to help improve our
quality of service. We accept calls made through RNID Typetalk.
Copies of our terms and conditions and latest report and accounts are available upon request from the above registered office of Lloyds
TSB Offshore Limited.
The paid up capital and reserves of Lloyds TSB Offshore Limited was £319m as at 31st December 2006.


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