Kemper Reports rev 6-18-09.ppt

AGENCY REPORTS www.agentinside.com ACCESSING REPORTS Log onto www.agentinside.com From MY AGENCY select one of the following options: – Claim Closing Notices – Commission Statements** – Experience Records** – Producer Claims Listing – Sales Reports** – The Network Reports (group agents only)** – ID Fraud Report** – Customer Service Report – Agency Business Summary** – Recurring Bill Pay Forms (automatic payments) – IntellAgent Preferences – IntellAgent Report **Note: Restricted access based on ID Kemper Reports rev 8-7-09 8- 2 1. CLAIM CLOSING NOTICES • • Search closed claims to view amount(s) paid Search 1. 2. 3. 4. 5. - fields in red are required Policy Number (optional) - enter policy number Claim Number (optional) - not recommended Search Date From** - default = 90 days prior to today’s date; can be changed Producer Code - best search method; default = GAT code (main code) Search Date To** - default = today’s date; can be changed • Click on Policy Number to view, print, save or email claim closing notice Kemper Reports rev 8-7-09 8- 3 2. COMMISSION STATEMENTS • • Monthly Report Search 1. 2. 3. 4. 5. 6. 7. 8. 9. - fields in red are required Agent Name (optional) - enter agency name Producer Code - best search method; default = GAT code (main code) Check # (optional) - can be entered if known Tax ID # (optional) - use only if producer is an assigned risk agent Search Date From** - default = 90 days prior to today’s date; can be changed Sub Producer (optional) - enter sub-code Statement Month/Year (optional) - enter 07 2004 for July 2004 License # (optional) - use only if producer is an assigned risk agent Search Date To** - default = today’s date; can be changed **NOTE: The Search Date From and Search Date To fields refer to the dates on which the report was posted • Click Producer Code to View Desired Statement or Check Kemper Reports rev 8-7-09 8- 4 2. COMMISSION STATEMENTS • Trans Codes 1 = New Business 2 = Cancellation 3 = Renewal 6 = Endorsement 9 = Surcharge • Two types of listings each month 1. 2. CHECKS – Summary with copy of commission check COMMISSION STATEMENTS – Commission breakdown for each policy – Separate statement for each producer code • “Kind” Codes 2 = Home 4 = Fire A = Package Plus Auto H = Package Plus Home P = Package Plus PCL (Umbrella) S = Surcharge V = Auto N = Fire Kemper Reports rev 8-7-09 8- 5 3. EXPERIENCE RECORDS • Monthly Report – View accident year experience, calendar year experience, written premium, earned premium, loss ratios - can use one field or any combination of fields • Search 1. 2. 3. 4. Producer Code – Best search method – Default = GAT (main) code Statement Month/Year (optional) – Enter 05 2007 for May 2007 Search Date From** – Default = 90 days prior to today’s date; can be changed Search Date To** – Default = today’s date; can be changed **NOTE: The Search Date From and Search Date To fields refer to the dates on which the report was posted Kemper Reports rev 8-7-09 8- 6 4. PRODUCER CLAIMS LISTING • • Monthly Report – View status, payout, and adjuster info for new, open & closed losses Search - can use one field or any combination of fields 1. 2. 3. 4. Producer Code – Best search method – Default = GAT (main) code Statement Month/Year (optional) – Enter 05 2007 for May 2007 Search Date From** – Default = 90 days prior to today’s date; can be changed Search Date To** – Default = today’s date; can be changed **NOTE: The Search Date From and Search Date To fields refer to the dates on which the report was posted • Click Producer Code to View Desired Statement Kemper Reports rev 8-7-09 8- 7 4. PRODUCER CLAIMS LISTING • Displays: – – – – $25,000+ losses New Claims Open Claims Inventory Closed Claims • • Adjuster name & phone number appears for each loss See last page of statement for field key Kemper Reports rev 8-7-09 8- 8 5. SALES REPORTS • • Monthly Report – View monthly & YTD policy count and gross written premium by producer code - can use one field or any combination of fields Search 1. 2. 3. 4. Producer Code – Best search method – Default = GAT (main) code Statement Month/Year (optional) – Enter 05 2007 for May 2007 Search Date From** – Default = 90 days prior to today’s date; can be changed Search Date To** – Default = today’s date; can be changed **NOTE: The Search Date From and Search Date To fields refer to the dates on which the report was posted Kemper Reports rev 8-7-09 8- 9 6. THE NETWORK REPORTS • • Group Agents Only View Online Quote Requests For Group Employees – Contact client using this information • Search 1. 2. 3. - can use one field or any combination of fields GAT Code (main code) Producer Code – “All Codes” or select specific codes Start Date – Default = 90 days prior to today’s date; can be changed End Date – Default = today’s date; can be changed 4. Kemper Reports rev 8-7-09 8- 10 7. ID FRAUD REPORT • • View Consumer Website Requests For ID Fraud Coverage Search 1. 2. 3. 4. - can use one field or any combination of fields 5. Policy Number (optional) Customer Activity (only one option) Search From Date** – Default = 90 days prior to today’s date; can be changed Producer Code – Best search method – Default = GAT (main) code Search To Date** – Default = today’s date; can be changed Kemper Reports rev 8-7-09 8- 11 8. CUSTOMER SERVICE REPORT • • Kemper Connection Agents Only – See correspondence handled by customer service department Search 1. 2. 3. - can use one field or any combination of fields 4. Select “View Detailed Report” or “View Summary Report” Search From Date** – Default = 30 days prior to today’s date; can be changed Producer Code – Best search method – Default = GAT (main) code Search To Date** – Default = today’s date; can be changed Kemper Reports rev 8-7-09 8- 12 9. Agency Business Summary • The Agency Business Summary report provides the 3 year combined sales and experience results. • Reports are only available on a monthly basis. • Reports for the prior month may not be available until the 5th business day of the current month. Kemper Reports rev 8-7-09 8- 13 10. IntellAgent Preferences IntellAgent Report IntellAgent provides the ability to view/receive policy and claim activity reports Kemper Reports rev 8-7-09 8- 14 CONTACT INFO 1-866-675-3345 Option #4 - Marketing Other Links • HELP – Reference material • CONTACT US – Department contact info – Send email to Ecommerce Kemper Reports rev 8-7-09 815

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