Company Hard Rock Cafe- Hollywood FL Position Retail Sales

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Company Hard Rock Cafe- Hollywood FL Position Retail Sales Powered By Docstoc
					Company:                   Hard Rock Cafe- Hollywood FL
Position:                  Retail Sales Associate / Host
Location:                  Hollywood,FL
Host Company Description   Nestled on the coast between Miami and Ft. Lauderdale, "City of the
                           Future" Hollywood, FL was named October 1997 Money Magazine's
                           best representation of what an American city will look like in the
                           year 2022. Racially and culturally diverse, the city hosts a
                           population of both young and old living together in an atmosphere of
                           complete harmony. A city whose average yearly temperature hovers
                           around 80° Fahrenheit and is one of the fastest growing in South
                           Florida, Hollywood is a "must visit" for anyone's travel agenda.

                           In the middle of this unique city lies the Seminole Indian
                           Reservation, home of the new Seminole Hard Rock Hotel & Casino
                           complex. With a 130,000 square foot casino, a 5600 seat Hard Rock
                           Live venue, and a 4-star Hotel, the complex is alive with festivities
                           24 hours a day, 7 days a week. So the next time you're up to a night
                           on the town or maybe a weekend escape, make plans to visit the
                           Seminole Hard Rock Hotel & Casino. And when the hunger hits, or
                           you need that next pin to add to your collection, don't forget to check
                           out the Hollywood, FL Hard Rock Cafe! Located in the midst of the
                           sprawling Hotel & Casino complex, the Hollywood, FL Hard Rock
                           Cafe offers a healthy portion of American classics served with a
                           smokin' portion of rock n' roll.
Job Description:      The participant that signs up for this position will be hired for a
                      Retail Sales Associate and/or Host. See "Additional Information"
                      Section for Host job details.

                      The Retail Sales Associate (RSA) is the ultimate guide through the
                      guests’ shopping experience. Hard Rock merchandise is a unique
                      part of our business, which requires a special person to create the
                      experience. As an RSA, you will be assuming the role of tour guide,
                      communicator, entertainer, memorabilia curator and musician (at
                      heart).


                      Basic functions of the Retail Sales Associate include:

                      • Greeting guests
                      • Answering questions - accurately and politely
                      • Answering the phone
                      • Making proficient sales transactions - using a point-of-sale system
                      • Handling cash and other forms of payment
                      • Maintaining proper cash drawer balances
                      • Directing guests to areas/restrooms
                      • Demonstrating impeccable product knowledge
                      • Determining guests’ needs - by actively engaging them in 1-on-1
                      conversations and informing guests of product features & benefits
                      • Suggestive selling - using proven techniques (i.e., related items,
                      higher-quality items, transitional phrases)
                      • Maintaining a clean and organized store
                      • Maintaining proper product stock levels – through retail pulls &
                      inventories
                      • Displaying Retail product – through HRC’s visual display
                      standards
                      • Performing opening, closing & side duties – cleaning glass,
                      polishing brass, sweeping & vacuuming the floor, folding product,
                      etc
                      • Assuring the complete satisfaction of each and every guest
                      • Creating memorable experiences
                      • Entertaining guests to create “Raving Fans”
Region:
Industry:             Restaurant
Position Type:        Front of the House
Start Date:           15.05.2011 - 01.06.2011
End Date:             07.09.2011 - 15.05.2011
English Level:        Advanced
Minimum Age:          19
Gender Requirement:   None
Housing Provided:     No
Second Job Possible?                Yes
Pay Rate:                           $8.00 to $9.50 per hour
Tips and Other Comp:                none
Job
Job Number:                         66683
Job Requirements:                   The participant to apply for a position at the Hard Rock Cafe
                                    Hollywood, FL must have Advanced English skills, great customer
                                    service, positive attitude and committed to providing a positive
                                    experience to Hard Rock Cafe guest.
Possible to move within company?    Yes, based on performance.
Required Skills:                    Job Requirements include:

                                    • Must be at least 19 years old
                                    • Performing duties which require bending & reaching
                                    • Lifting up to 30-pound boxes to receive/move product
                                    • Standing, for up to 8+ hours
                                    • Maintaining a well-groomed appearance (“having a plan”)
                                    • Following all uniform guidelines
                                    • Practicing all safety & sanitation standards
                                    • Recycling products, where possible
                                    • Remaining calm in a hectic, fast-paced atmosphere
                                    • Demonstrating a high level of organization, attention-to-detail and
                                    a sense-of-urgency
                                    • Displaying a positive and outwardly friendly attitude toward guests
                                    • Maintaining HRC’s 5 core Values and Mission Statement
Additional Application Documents:   Yes. Employer job application to be completed.
Compensation
Pay Rate:                           $8.00 to $9.50 per hour
Tips and other comp:                none
Expected Minimum Hours:             32 average hours per week.
Estimated overtime:                 2-5 hours
Expected schedule:                  Schedule will vary and is based on business needs- weekends and
                                    holidays are required.
Second Job Possible?                true
Second Job Notes:                   Employees must be available for every shift they are scheduled for
                                    their primary employer and their second job must not interfere with
                                    their work performance.
Meal Discounts:                     All management and employees of Hard Rock Cafe International
                                    (USA), Inc., are entitled to experience Hard Rock as a guest and
                                    receive a discount on F&B and merchandise. Discounts may be used
                                    in all company-owned businesses, which include Hard Rock Cafes
                                    and Hard Rock Hotels (retail store only). In order to receive a
                                    discount, employees must provide verification of employment (i.e.,
                                    pay stub, corporate partner ID card, etc.)
Policies
Drug Screening:
Dress Code (incl. Uniforms):   Uniform as described must be worn at all times while working. -
                               Dress Code- Though Hard Rock Cafe happily embraces the
                               individualism of all its employees, it is imperative that some basic
                               guidelines are set forth concerning employee uniforms to ensure our
                               brand image is maintained consistently company-wide. Where no
                               policy exists in a particular uniform area, the General Manager and
                               Director of Operations will approve. Uniform details available after
                               student is confirmed for job.
Grooming:
Additional info:            Your Cafe may cross-train the Retail Sales Associates with the
                            restaurant Hosts. Please see the Host job description shown here:
                            The Host is the initial contact with the guests. Therefore, it is
                            essential to start guests off with a positive experience at the front
                            door. A Host is anyone who greets, seats and pages guests. In
                            addition, you will be assuming the role of tour guide, communicator,
                            entertainer, memorabilia curator and musician (at heart).

                            Basic functions of the Host include:

                            • Opening doors, where applicable
                            • Welcoming and thanking guests
                            • Answering questions - accurately and politely
                            • Maintaining a clean and organized waiting area
                            • Answering the phone
                            • Directing guests to areas & restrooms
                            • Providing security for co-workers, guests and celebrities
                            • Assisting servers, bussers and managers
                            • Performing opening, closing & side duties – cleaning glass,
                            polishing brass, sweeping & vacuuming the floor, wiping menus,
                            restroom maintenance, etc.
                            • Assuring the complete satisfaction of each and every guest
                            • Creating memorable experiences
                            • Entertaining guests to create “Raving Fans”

                            Job Requirements include:

                            • Must be at least 19 years old
                            • Performing duties which require bending & reaching
                            • Standing, for up to 8+ hours
                            • Maintaining a well-groomed appearance (“having a plan”)
                            • Following all uniform guidelines
                            • Practicing all safety & sanitation standards
                            • Recycling products, where possible
                            • Remaining calm in a hectic, fast-paced atmosphere
                            • Demonstrating a high level of organization, attention-to-detail and
                            a sense-of-urgency
                            • Displaying a positive and outwardly friendly attitude toward guests
                            • Maintaining HRC’s 5 core Values and Mission Statement
Housing
Housing Provided:           No
Housing Information:        Apartment sharing will be the best option for Hollywood, FL.
                            Students should search on-line, in advance of your arrival, for local
                            residence seeking a roommate. See below for some suggested
                            options.
Housing costs (estimate):   $500 per month
Additional costs:           Varies but usually equal to one month rent
Housing features:       Shared apartments. Will vary based on student selection. Here are
                        some options for your housing search.

                        Roommate search links:
                        http://www.roommatehub.com/roommate/
                        http://www.roommates.com/search

                        Hostel located approximately 20 minutes from job site


                        Floyd’s International Youth Hostel
                        445 Se 16th St, Fort Lauderdale, FL
                        http://www.floridahostel.com/
                        $25.00 a night Door Room

                        Bridge II Yacht Crew Hours
                        506 Se 16th St, Fort Lauderdale, FL 33316
                        www.bridge-hostel-fort-lauderdale.com
                        954.552.6350
                        $25.00 a night Dorm Room
                        $37.00 a night for a Semi-Private room
Area
Area Description:       Hollywood is a city in Broward County, Florida, United States.
                        Founded in 1925, the city grew rapidly in the 1950s and 1960s, and
                        is now the twelfth largest city in Florida.[6] Hollywood is a Principal
                        City of the South Florida metropolitan area. Enjoy Hollywood,
                        Florida’s beaches, hotels, resorts, unique shopping and restaurants,
                        whether you’re local or visiting from near or far. Year-round
                        activities on the wide Broadwalk, historic Downtown and unique
                        ArtsPark at Young Circle offer value, family fun and exciting
                        nightlife with options for any budget or taste. Hollywood, FL... it’s
                        where you want to beach!
Average Temperature:    warm; humid, low to mid 80's
Altitude:               above sea level
Nearest Major Cities:   Fort Lauderdale and Miami
Information Websites:   http://www.sunny.org
Things to Do:           There are many things to do in this beach community such as sight
                        seeing, nightlife, water sports, shopping and amusement parks
What to Wear:           During the summer months, cotton clothing, T-shirts, shorts. In the
                        evenings you may want to wear longer sleeves and jeans or cotton
                        pants.
Travel
Recommended Airport:     Miami International Airport (MIA)
Travel Instructions:                       ou must provide your travel details to Intrax no later than two
                                           weeks prior to your arrival. Failure to do so may result in your
                                           employer believing that you are not coming, and therefore may give
                                           your position to another person. Once you arrive at the airport, you
                                           must take a taxi or bus to the employer.
Nearest Bus Station:                       Ft. Lauderdale, Greyhound STA: 515 NE 3rd St. Ft. Lauderdale, FL
                                           33301
Nearest Train Station:                     http://www.amtrak.com
Transportation to Host Company:            Domestic Airport is Ft. Lauderdale-Hollywood International
                                           Airport (FLL)
Reporting Instructions:                    Upon arrival. Must have social security card to receive wages. Must
                                           apply for social security card within first two weeks after your
                                           arrival.
Estimated days from arrival before starting Upon arrival. Must have social security card to receive wages. Must
work:                                       apply for social security card within first two weeks after your
                                            arrival.
Social Security
Nearest Social Security Office:            SOCIAL SECURITY
                                          3511 N PINE ISLAND RD
                                          SUNRISE, FL 33351
Instructions for obtaining card:          Students must check in with Intrax immediately upon your arrival to
                                          the U.S. You are required to wait 10 business days after your U.S.
                                          arrival before applying for your social security number. Students
                                          may begin working once you present your employer with a valid
                                          receipt of your social security card application.

				
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posted:10/2/2011
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