Vodafone Shop Grafenwoehr
Vodafone Shop Grafenwoehr PX
Vodafone Shop Vilseck
Vodafone Shop Vilseck PX
Fact Sheet for New Cell Phone Contract for Military Customers
Effective Date: August 18 2008 (updated 19 July 2009)
Eligibility: US Military ID Card required, copy of military orders showing DEROS date.
Bank Requirements: Bank Account with German Routing Number is required. German Banks,
Service Credit Union and Community Bank are acceptable.
Payment Option: Monthly payments must be done by automated bank payment. Additional
fees will apply if payment is rejected because of lack of funds. Monthly statements are available
on line. Statements can be mailed to the address on file for a fee. Customers are encouraged to
use online option.
End of Contract Term Automatic Extension - Customer must cancel 90 days prior to
expiration or contract will be automatically extended for 12 more months.
Deployment / Suspension - Customer can put contract on hold for 2 up to 12 months.
The time the contract is on hold will be added to the original term of the contract. Account
of contract must be up to date and a final bill must be paid or suspension will not take
Final Bills - After cancellation, suspension and/or termination there will be a final bill that will
include the current period up to the date of the termination. These fees must be paid.
Deposit Fee: A 250 euros deposit per contract is required, unless a German credit check is
Activation Time: Contracts will require manual activation; it could take a few days.
Type of Contracts: Cell Phones, Home Phones and Data (Internet) contracts.
Option 1 SIM Only - These are 24 months contracts with SIM only. Security deposit is
required. Customer does not get a contract phone. There is a cancellation option after 6
months with copy of PCS or deployment orders. A deactivation fee of 24.95 euros will be
Option 2 SIM with Phone - These are 24 months contracts with phone. Security deposit
is required Customer can choose a contract phone at the discounted price starting at 1
euro. There is a cancellation option after 12 months with copy of PCS or deployment
orders. A deactivation fee of 24.95 euros will be charged.
Cancellation after 12 months will require a payment of 10 euros per remaining month of
the contract to substitute the discounted price of the cell phone. Customer keeps the
phone after cancellation.
Calling Plans: Vodafone offers a large variety of calling plans, plans can be tailor to everyone
calling needs. Complete details are available at the phone shops.
It’s your time now!
Ambergerstr. 1 92249 Vilseck
Phone 09662-280973 Handy 0174-314-0149 Fax 09662-702764