La Quinta wins service award

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					16 | LMT BUSINESS JOURNAL                                                                                                                                                                    MONDAY, MARCH 6, 2006                                                      MONDAY, MARCH 6, 2006
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   La Quinta wins service award                                                                                                               AEP names Crosby                                                            M
                                                                                                                                                                                                                          T
          SPECIAL TO THE TIMES

    The 64 room La Quinta Inn and
                                                                                                                                             to board of directors
Suites – Laredo Airport, at 7220 Bob                                                                                                                SPECIAL TO THE TIMES          the U.S. holding company for
Bullock Loop, was recently awarded
the 2005 Franchise Relationship                                                                                                                 COLUMBUS, Ohio – Ralph
                                                                                                                                                                                  the North American activities of
                                                                                                                                                                                  EADS, the world’s second                        COFFEE TALK
Award at the La Quinta National                                                                                                             D. Crosby Jr., chairman and           largest aerospace and defense
Sales Conference in San Antonio.
    Each year, according to La
Quinta Director of Franchise
                                                                                                                                            chief executive officer of EADS
                                                                                                                                            North America, has been elected
                                                                                                                                            to American Electric Power´s
                                                                                                                                                                                  company.
                                                                                                                                                                                      Crosby moved to EADS from
                                                                                                                                                                                  Northrop              Grumman
                                                                                                                                                                                                                            Poets, get
Development Craig Brantl, the La
Quinta Corporation, based in
Dallas, awards one of its franchise
                                                                                                                                            (NYSE: AEP) board of directors,
                                                                                                                                            according to Michael G. Morris,
                                                                                                                                            AEP´s chairman, president and
                                                                                                                                                                                  Corporation, where he was pres-
                                                                                                                                                                                  ident of the Integrated Systems
                                                                                                                                                                                  Sector.
                                                                                                                                                                                                                            your pens
properties        the       Franchise
Relationship Award for providing
outstanding customer service to the
                                                                                                                                            chief executive officer.
                                                                                                                                                With the election of Crosby,
                                                                                                                                            AEP´s board now consists of 13
                                                                                                                                                                                     Prior to that, Crosby had
                                                                                                                                                                                  been corporate vice president
                                                                                                                                                                                  and general manager of
                                                                                                                                                                                                                             ready for
hotel chain’s corporate accounts.
    Erik Gonzales, the La Quinta
Inn and Suites General Manager,
                                                                                                                                            members, 12 of whom are out-
                                                                                                                                            side directors. Morris is the only
                                                                                                                                            inside director.
                                                                                                                                                                                  Northrop            Grumman’s
                                                                                                                                                                                  Commercial Aircraft Division
                                                                                                                                                                                  and corporate vice president
                                                                                                                                                                                                                           local contest
also expressed his satisfaction of                                                                                                              “Ralph Crosby has successful-     and general manager of the B-2                        By MIKE HALL
obtaining this award during the                                                                                                             ly led large companies in a capi-     Division.     Crosby     joined
                                                                                                                                                                                                                                    LAREDO MORNING TIMES
hotel’s first year of operation.                                                                                                            tal intensive, highly regulated       Northrop Grumman in 1981
    “Guest satisfaction, regardless of                                                                                                      manufacturing industry that has       after serving 12 years in the            As a published poet, I know it is impor-
it being for our corporate clients or                                                                                                       many similarities to AEP’s busi-      United States Army.                  tant to continue the creative processes at
our leisure travel guest takes a com-                                                                                                       ness,” Morris said. “His experi-         Crosby earned a bachelor’s        an early age.
plete effort from everyone working                                                              Photo by Mike Hall | Laredo Morning Times   ence and the insights he can pro-     degree in engineering in 1969                            The third annual Laredo
at the hotel.” Gonzales added,           Anel Rodriguez, a desk clerk answers the phone at the 64-room La Quinta Inn and Suites –           vide make him a valuable addi-        from the U.S. Military Academy                        Poetry Festival will be April
“Everyone, from our Room atten-          Laredo Airport, at 7220 Bob Bullock Loop, was recently awarded the 2005 Franchise                  tion to our board of directors.”      at West Point, N.Y. He earned a                       22, from 2 p.m to 4 p.m. in
dants to front desk service repre-       Relationship Award at the La Quinta National Sales Conference in San Antonio.                                                            master’s degree in international                      the multipurpose room at
sentatives takes pride in being able                                                                                                           Company credentials                relations in 1976 from the                            the Laredo Public Library,
to provide excellent service to          of “We Won’t Rest Until You Do” on              The La Quinta Inn and Suites –                                                           University of Geneva in                               1120 E. Calton Road, and
everyone that enters through the         a daily basis to ensure that all of our      Laredo Airport opened its doors on                       Crosby, 58, was named chair-       Switzerland and a master’s                            the event will feature win-
doors of the hotel.”                     guest not only enjoy their stay in           Oct. 22, 2004 and operates as a lim-                  man and chief executive officer       degree in public administration      ners of this year’s poetry contest. The con-
    Gonzales said, “All of us at the     our hotel but want to return to us           ited service hotel with amenities                     of EADS North America in              in 1977 from Harvard University      test is open to children and adults.
hotel practice the company’s motto       every time they visit Laredo.”               focused towards business travelers.                   2002. EADS North America is           in Cambridge, Mass.                      Entries can focus on either one of two
                                                                                                                                                                                                                       topics: Family and Friends - the people,
                                                                                                                                                                                                                       culture, history, traditions, two nations
                                                                                                                                                                                                                       united- or any topic the author chooses to
                                                                                             BUSINESS BRIEFS                                                                                                           write about, according to Xochiltl Mora,
                                                                                                                                                                                                                       city spokesperson.
  Verizon Wireless names Mark Silva                 Cingular Wireless in Corpus Christi. Silva
                                                    began his career in the United States Navy.
                                                                                                               integrated communications and entertain-
                                                                                                               ment services,” said Edward E. Whitacre Jr.,
                                                                                                                                                                             Car rental company honored                    Poems may be written in any format,
                                                                                                                                                                                                                       but should be no longer than two pages,
           district manager                                                                                    chairman and chief executive officer of                        by government association                double-spaced, and can be in either
                                                       Magazine has several businesses                         AT&T Inc. “Our ranking atop the most
                                                                                                               admired list is a testament to the hard work                Advantage Rent-A-Car was honored by
                                                                                                                                                                                                                       English or Spanish. Only one entry per
                                                                                                                                                                                                                       person will be accepted. Deadline is Friday,
               SPECIAL TO THE TIMES
                                                           in Laredo as part of list                           and dedication of our employees. It’s also a            the Society of Government Travel                March 24 at 6 p.m. at the Laredo Public
   DALLAS — Verizon Wireless has named                                                                         reflection of our unwavering commitment to              Professionals at its annual conference in San   Library, Mora indicated.
Mark Silva as district manager for Corpus              AT&T Inc. (NYSE: T) was listed as                       innovation and service in meeting our cus-              Antonio last month.                                 The different age groups include: Group
Christi and the Rio Grande Valley. Silva will       America’s Most Admired Telecommunica-                      tomers’ needs.”                                             The company received the Best program-      1: first to third grade; Group 2: fourth to
lead retail teams at local Verizon Wireless         tions Company, and Union Pacific the most                     Union Pacific is the most admired railroad           Building a Global Franchise award.              fifth grade; Group 3: sixth to eighth grade;
                   Communications Stores to         admired railroad in its America’s Most                     in its America’s Most Admired Companies                     The award was accepted by Diane Hauke,      Group 4: ninth to 12th grade and Group 5:
                   maintain excellence in cus-      Admired Companies railroad industry list.                  railroad industry list.                                 Advantage’s director of international affili-   Adults 18 and over.
                   tomer service and execute        The list and related stories appear in the                    Union Pacific is the U.S. industry leader in         ate relations.                                      A panel of judges will review the poems
                   national marketing initia-       March 6 issue.                                             all eight categories on the list: innovation,               The award was given for the company’s       and select the winners. The top three in
                   tives.                              These firms join a group of other most                  employee talent, use of corporate assets,               success in building an international car        each group will read their poems at the
                      “We are thrilled to add       admired corporate leaders in this year’s                   social responsibility, quality of management,           rental reservations provider network and        poetry festival in April, as well as receive
                   Mark’s skills and experi-        annual survey, including General Electric,                 financial soundness, long-term investment               expanding the brand name world-wide.            monetary prizes: $30 for first place; $20 for
                   ence to the Verizon              Wells Fargo, IBM, Berkshire Hathaway,                      and quality of products and services. The                   Along with the office in Laredo, the com-   second place; and $10 for third place.
                   Wireless team in South           Johnson & Johnson, Procter & Gamble and                    rankings are determined in a survey of indus-           pany has car rental services in 32 countries    Winners will also receive a dictionary, a
     SILVA         Texas,” said Ryan Chandler,      UPS — each with top rankings in their respec-              try analysts, boards of directors and corporate         throughout the Americas, Europe the             book of poems and some school supplies.
                   director of Retail Sales for     tive industries.                                           and railroad executives.                                Caribbean and Pacific Rim.                          The winners’ poems will also be pub-
Verizon Wireless.                                      AT&T formed in November when SBC                           “We are honored to have been named                       The Society of Government Travel            lished. All participants will receive certifi-
    “We have an opportunity to continue to          Communications acquired AT&T and adopt-                    America’s most admired railroad,” said Jim              Professionals is a national forum for the $20   cates, as well. Students must use the offi-
grow our business in Corpus Christi and the         ed the AT&T name, has garnered the No. 1                   Young, president and CEO, Union Pacific.                billion government travel market.               cial entry form and provide a parent
Rio Grande Valley, and Marco’s knowledge of         spot in the telecommunications industry                    “The spotlight for this accomplishment shines               SGTP’s professiona development award        release form, as well.
this area will be key to our future success.”       more than any other telecom company since                  directly on our 50,000 employees who are                entries were judged by a panel of government        The contest is sponsored by the Diocese
   Silva brings nearly a decade of sales man-       the ranking was first published.                           truly the heroes in our company’s success. In           and travel industry experts based on their      of Laredo Catholic Schools; Friends of the
agement experience with Cingular Wireless              “The best name in the business, once                    light of unprecedented business demands, we             effectiveness, innovation and creativity in     Library; Laredo Community College;
to his current position. Most recently, he          again, has the best reputation. The new                    are successfully maintaining focus to stay on           addressing an industry problem.                 Laredo Independent School District;
served as area retail sales manager for             AT&T is leading the way into a new era of                  track.”
                                                                                                                                                                                                                                   See COFFEE TALK | PAGE 2                                     Courtesy image | Reese Technology Center

				
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