Flat 67 Granite Apartments
39 Windmill Lane
Stratford E15 1PY
Fir Cottage, Church Street, Stradbroke, Suffolk IP21 5HT
Tel: 01379 388393
An experienced senior level Third Sector Consultant. Formerly Charity Director, and RSL
Director of Property Services with broad Change Management experience. Recently on
assignment to a National Maintenance Contractor to improve profit and loss, grow the
Business, and make efficiency savings. Currently assisting a London based HA to rebrand
and reposition for growth and attract new capital investment
Highly strategic, with proven ability to provide a clear view and direction for both
financial and resource issues.
High level communication and negotiation skills both orally and in writing to support
business case and close deal
Proven track record of New Business development through established and new
network channels, securing multi million pound capital and revenue funding via HCA
15 years experience of successful negotiation with Public Sector at local and central
government level for capital and revenue contracts
Experienced in development feasibility, planning, design and land agency work and
able to source and deliver off market propositions
Extensive experience in delivering development performance to time, cost, quality
and quantity, meeting all corporate KPI’s including Housing and Communities
Agency Design and Quality Standards incorporating national affordable Housing
programme standards, and Decent Homes Standard
Adept at Asset Management whilst also able to turn around underperforming
operations, returning them to profitability through an innovative yet pragmatic
approach to problem solving and a passion for delivering service.
Managed client and contractor budgets for Planned works including Decent Homes
and Major repairs, and also responsive maintenance and M+E including gas
servicing CP12 and commercial plant
Considerably experienced in OJEU procurement of skilled specialist contractors and
sub contractors for large social housing refurbishment and new build programmes
Many years leading responsibility for ensuring all contractors and sub contractors
provide appropriate and timely information about Health and Safety and accident
reporting in prescribed formats under ACOP/ CDM regs (2007). Including working at
height, asbestos, COSHH, COHME .
Comfortable to provide leadership and motivation to multi-disciplinary, and multi -
cultural teams, using communication skills to influence both internal and external
CHRIS EDWARDS CONSULTANCY SERVICES LTD
October 2010 – January 2011
1. RSL GOVERNANCE, MANAGEMENT AND FUNDRAISING CONSULTANCY
January 2011 – May 31
Retained to advise a small London HA on growth issues especially governance,
brand awareness, raising profile and attracting inward investment from non statutory
2. LEASEHOLD MANAGEMENT CONSULTANCY
November 2010 – present
Advising the Board of Leaseholders in large block on transfer of undertakings under
right to manage legislation, Commonhold and Leasehold Reform Act 2002
3. GERSON LEHMAN GROUP INTERNATIONAL
October 2010 and ongoing
Consulting work on Maintenance services for Financial Institutions. Advising clients
on investment strategy into RSL Maintenance Management companies
12 April 2010 – 30 September 2010 Contract value £18 million
Appointed via consultants as Partnership Manager to manage Branch Functions
regarding planned and responsive works
Reduced average void cost from £1400 to £940 over 3 months on a turnover of 1100
voids per annum.
Restructured branch to incorporate pda’s to all staff and efficiency savings to run
from September 2010 (in place, consultant led).
Sharpened up contractual documentation to ensure compliance with all relevant
statutory requirements under CDM
Improved performance of KPI measured external works
£18 million p.a. Contract Management annual turnover including :
i. Decent Homes - external insulation retrofit, kitchen and bathroom installs, boiler
replacement as required
ii. CP12 domestic gas boiler servicing and domestic boiler maintenance
iii. Responsive repair maintenance electrics plumbing roofing drains and all other
CARER AT HOME FOR DAUGHTER
1 Feb -11 April 2010
Resigned from Gateway H.A. 31 Jan 2010 to spend time with family member who had a life
changing accident in November 2009
GATEWAY HOUSING ASSOCIATION T/o £15m
2006- 31 Jan 2010
An important multicultural East London Registered Social Landlord formed from the
merger of two community-based housing associations, Bethnal Green and Victoria Park
Housing Association (BGVPHA) and Labo Housing Association, on 31 March 2008.
Director Asset Management
£20m Capital budget £4m Revenue Budget 25 staff
Invited, following an initial interim role, to take on responsibility for development, major
repairs, responsive and cyclical maintenance, gas servicing (CP12) and M+E service
contracts for 2700 properties.
Improved management of development projects, moving Gateway from bottom
quartile to top quartile for performance for housing associations in London
Delivered 100 new properties annually with 170 currently under construction.
Design mix included social housing for rent, shared ownership, BME design
requirements and supported/high support housing
Identified a property to utilise funding for MMC airspace development whilst also
reducing build costs by £300k
Identified unsuitable loss making properties under 30 year projections and drove
decant and demolition proposals
Secured £3.2m funding for demolition and rebuild of block of 40 sheltered flats
identified as loss making through Asset Management strategy
Secured £2.4 million for demolition and new build of 12 sheltered to offer 23 flats for
general needs identified under Asset Management Strategy.
Secured £4 million for demolition of old block and new build of local Authority priority
extra care scheme.
Resolved problems with planning permission to enable the demolition and rebuilding
of 2 unsuitable blocks of flats driven by asset Management strategy.
Panel member for OJEU framework procurement of development contractors through
the North River Alliance consortium (ISHA, Christian Action Enfield, Tower Hamlets
Wrote and presented to Board the Asset Management strategy for RSL .
Successfully implemented a new Asset Management Database – Integrator - and
20% stock condition survey to create a 30 year plan.
Refurbished 7 sheltered housing blocks for a £5 million programme for decent homes
(insulation, windows, kitchens bathrooms)
Managed the balance between Direct Labour Organisation services and contractors
increasing the DLO to include apprentice gas engineers.
Managed interface between Customer care team and Maintenance department to
create work flow processes for efficiency gains
Managed the maintenance contract procurement process to ensure compliance with
the Official Journal of the European Union OJEU).
Initiated a prompt investigation into initial high costs on the new responsive repair
contract, reducing costs on 5000/6000 jobs annually by 25% whilst improving quality.
Upgraded and improved asbestos register
PROVIDENCE ROW HOUSING ASSOCIATION
A single homeless Housing Association and one of London’s oldest homeless charities.
Director, New Initiatives and Property Services
Invited to return to source new development and revenue opportunities ensuring that they
came to fruition whilst also responsible for DLO and contracted responsive maintenance
services to 500 properties.
Undertook major refurbishment of grade 2 listed block of 53 properties for Decent
Updated and improved the asset register for long term component replacement
Managed asbestos register and compliance with SHE requirements
Sponsored and gained Board approval for the redevelopment of 2 failing blocks of
property (22 bedsits, 12 3 bed houses) and their replacement by 45 new flats and
ST MARTIN IN THE FIELDS SOCIAL CARE UNIT
A high profile Day Centre charity in Trafalgar Square for homeless people.
Director of the Charity
Recruited to pioneer new directions and turn around a culture of complacency.
Successfully leased a run down property in Clapham to a Housing Association for 40
years whilst formalising a management agreement to run the property on its behalf,
allowing capital funds to be drawn down for the refurbishment of 16 one bed flatlets.
Persuaded the National Lottery and major charitable donors such as Bridge House
Estates Trust to provide funding and grants.
Contributed to the selection of the architect and the design of the recently completed
£42 million refurbishment scheme.
Introduced a new Night Centre running 365 nights a year, arranging for 100%
Government funding and the opening by Tony Blair as part of the Rough Sleeper
Doubled turnover and enabled the Centre to become a flagship for the Government’s
Rough Sleeper Strategy.
PROVIDENCE ROW HOUSING ASSOCIATION
Resettlement and New Initiatives Manager
Recruited to manage the Resettlement Department, enabling single people to move from
hostels to permanent accommodation.
Introduced pioneering approaches to recruitment that increased staff by 4 without
adding to the Association’s costs, allowing the controlled growth to take account of
new initiatives in housing and resettlement.
Negotiated with Tower Hamlets Council to buy, for £366k against an open market
value of £1.5m, a redundant school which was then used to provide a foyer for the
young homeless in the borough.
Raised capital funding and gained planning permission for the building to go
functional in 2000 when it was opened by the Queen.
Following a successful pilot “wet hostel” joined with local authority to cost and bid for
funds from DoE to provide a permanent replacement.
Used Government funding to buy an old church hall successfully building new flats
whilst also providing additional funds for the church.
After success of bid sourced a vacant building and delivered the project which is still
running 12 years later.
Devised and implemented a plan to use empty buildings owned by the Association to
provide emergency accommodation during the winter months for 40 homeless people
nightly, with the project deemed a success by DoE, a major funder.
LONDON CITY MISSION
Church and Outreach Worker in Tower Hamlets and later ran a Homeless Day centre in
CENTURY LIFE FINANCIAL GROUP
A major financial services provider covering pensions, investments, life assurance, mortgage
services and inheritance tax planning.
Associate Sales Adviser
Developed an innovative approach using lists of parents from various schools and
previously failed approaches to build a list of 200 clients.
Levels of sales were such that was 4th out of 200 in bringing in new business.
Recruited to reconcile ledgers and resolve client queries.
Law LLB (Hons) University of London 1979-1983
Certificate in Counselling and Listening Skills Westminster Pastoral Foundation
Nationality: British Age: 49 (DOB 24.01.1961) Status: Married with 5 children
Architecture, DIY, Camping and Caravanning, Cooking, keeping fit