Craegmoor Healthcare set to save £1 million with Sage by mmcsx


									                                                   Craegmoor Healthcare set to save
                                                   £1 million with Sage
                                                   Craegmoor Healthcare is using HR and Payroll software, from the Sage
                                                   solutions suite SnowdropKCS, to cut costs, increase accuracy of data
                                                   and streamline administration.

About Craegmoor                                    About the system                                         The application has also enabled the team to
Craegmoor Healthcare is the UK’s leading           To ensure that the most suitable application             look at improving internal controls and also
independent provider of specialist care for        was chosen, Craegmoor asked an external                  put in place a complete directory of payroll
adults and young people. Craegmoor has             consultant to compare the different software             processes that have helped them meet their
220 care homes, supporting living units and        applications available in the marketplace. It            businesses goals, such as saving costs and
independent hospitals, as well as specialist       was decided after extensive evaluation to                identifying & resolving employees’ queries
educational colleges that care for and support     purchase KCS’ HR and Payroll software - Now              more efficiently.
over 4000 people. It currently employs more        delivered by Sage HR & Payroll - due to the
than 6500 members of staff.                        flexibility it offered in terms of manual data entry     Further benefits realised through the software
                                                   & bulk uploads and also the available support            include:
The need for software                              service. Craegmoor also liked the system’s
From 1996 to April 2007, Craegmoor                 usability and the variety of useful functions, in        • Nine payrolls reduced to three
outsourced to an external pay bureau, which        particular the facility to look at historic or waiting   • Pay rules input into one system
provided Craegmoor with a fully managed            temporary data previews.                                 • Delivery of accurate management
pay service. In 2004, a Time and Attendance                                                                   information
system was implemented that was then               Another essential benefit of the system was the          • Easy identification of any errors in pay
managed by a team of five people, to monitor       flexibility to easily integrate it with Craegmoor’s
                                                                                                              e.g. overtime
the time and attendance information sent to        existing applications. Integration means that
                                                   the payroll system automatically feeds data into         • Anticipated saving of in excess of £1
the bureau. The introduction of this system                                                                   million over the next 5 years, against
also led to process changes in-house and           several systems in the business, including time
                                                   and attendance and management information                  the costs of running payroll when
changed the role performed by the external
bureau.                                            systems, thus fulfilling the objective of providing        using the bureau service
                                                   real-time data across the business.                      • System delivery £87K under budget,
It became apparent at the beginning of 2006                                                                   as a direct result of early delivery and
that the current arrangement with the pay          Benefits                                                   efficient project management
bureau was no longer working for Craegmoor:        Implementing the software has had far-                   • The accuracy of pay has increased,
costs were increasing and error rates were         reaching benefits for the Craegmoor payroll                with the error rate falling from 1.88%
unacceptable.                                      team. In terms of reports, the software allows             to 0.23%
                                                   the payroll team to easily extract ad hoc reports
In August 2006, the board agreed to purchase       from various fields and dates within different           Debbie Broadway, Payroll and Recruitment
specialist payroll software, to bring payroll      modules in the system, with the additional               Manager for Craegmoor, comments: “Since
administration in-house. The overall objectives    facility to ‘sum’ and filter in a format of their        implementing the software our lives have been
were to: have tighter control on staffing costs;   choice. This has proved to be an immediate               made so much easier. Not only do we have
reduce payslip costs; link data feeds to           saving, as each report requested from the old            the information we need, when we need it, we
other working systems for more up-to-date          bureau supplier had incurred a cost.                     no longer need to worry about data accuracy
information and to streamline the recruitment                                                               or exceeding our budgeted costs.”
process, whilst looking at the payroll function.


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