VIEWS: 3 PAGES: 2 POSTED ON: 9/29/2011
Customer Success Mosaic Story “HireVue improved our cost per hire, time to fill and overall attrition.” –Stephanie Owens Director Talent Acquisition, Mosaic What HireVue Stands For The Challenge “Mosaic chose Gaining Quality Candidates for High-Volume Hiring HireVue’s solution to ensure the company As a premier provider of marketing and sales solutions for its clients, Mosaic is always could quickly hire a looking for better and faster ways to hire top-notch talent to represent unique and strong high-volume of seasonal brands, such as Dell and Apple. For Mosaic, timing is critical with the hiring process. It’s workers matched specifically to their not uncommon for the need to hire hundreds of people with less than a month’s notice to “HireVue permanently stores every clients’ unique cultures and needs” occur. And with the variety and types of recorded interview, resulting in a clients serviced and the highly visible nature proprietary database of candidate of the roles, the company needed to get to information that can reduce the find quality candidates and know candidates need to attract new candidates. Benefits of HireVue well – and fast. Also, as a representative of One user indicated that HireVue Mosaic’s employment many innovative companies, Mosaic wants was a significant factor in brand improved as they solutions that project their technology-savvy reducing job-board became perceived as a image to clients and prospective talent. expenditures by 30 percent” 1 cool, tech-savvy 1 company because of the Source: “L1-Research Note-Assessing the The Solution Value of HireVue,” Nucleus Research, 2011 innovative technology and interviewing Interview Management Solution approach Mosaic chose HireVue’s solution to ensure the company could quickly hire a high-volume of seasonal workers matched specifically to their clients’ unique cultures and needs. Starting with the urgent high-volume needs for the next quarter, Mosaic focused on HireVue’s Live Video Interview solution to enable and record live two-way or panel interviews with candidates. Convenience of HireVue While pleased with the live interviews the Mosaic team added the virtual interviews to improve hiring productivity and quality even more. The hiring team can now review “The Mosaic team recorded virtual interviews immediately and multiple times to identify, compare, and immediately noticed the evaluate specific candidates. Then, during live video interviews, the team focuses on final elimination of interview travel time and inquiries around outstanding issues rather than asking redundant questions. coordination which led to improvements in The Results time-to-hire and hiring Hiring Process, Reduced Costs, and Bonus Additions of Increased Branding costs” The Mosaic team immediately noticed the elimination of interview travel time and coordination which led to “By reducing both the number of improvements in time-to-hire and candidates per position and the hiring costs. Team productivity also length of time required for each improved as less time was spent on interview, HireVue can reduce interview scheduling and the amount of time spent on administrative tasks. interviews by an average of 50 percent” 1 Overall, the HireVue solution results in 1 a better quality of hire. Internal Source: “L1-Research Note-Assessing the Value of HireVue,” Nucleus Research, 2011 satisfaction is important to the Mosaic HR team. Not only do hiring managers consistently give great feedback, but senior management also expresses that HR is perceived as a better business partner after the HireVue solution implementation. Mosaic finds that the powerful combination of virtual and live interviews allows them to make the best hiring decisions faster. The virtual interview allows the hiring team to quickly assess and share candidates’ abilities and potential fit for the culture at Mosaic’s client companies – earlier in the hiring process, on their own time and more efficiently than ever before. Then the live video interview allows for probing questions with only the best candidates. And, interviewer feedback is more easily obtained and used to make the right hiring decisions. As an added benefit interview candidates’ perspective on Mosaic increased. Mosaic’s employment brand improved as they became perceived as a cool, tech-savvy company because of the innovative technology and interviewing approach. Candidates enjoy the interview experience and appreciate being able to “sell” themselves earlier in the process. They are able to learn more about the company from a branded landing page, the materials in their webcam package, and personalized video messages viewed before and after their interviews. They also love being able to keep the webcams as gifts.
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