A CLAS Information Technology Group document
Win7 Remote Desktop Instructions
Using DIY, the VPN and Remote Desktop
Following the steps below, it is easy to connect to your PC office computer from home. (For the
purposes of these instructions, "home" refers to your off-campus computer, and "work" refers to
your on-campus office computer, which you are connecting to remotely.) Follow the instructions on
page 1 and 2 for one-time setup and then follow page 3 any time you want to connect!
ONE-TIME Setup Instructions (pages 1-2):
Preparing your PC at work:
1. Determine your computer name:
Usually you will find the name on a black and gold sticker on the computer. It will be in the
format “XXX-Sxxx” where XXX is your department code and xxx is a number For the full
computer name, use the name on the sticker followed by “.iowa.uiowa.edu” – for example,
If you can’t find the sticker with your computer name, go to Start menu > Control Panel
(change the View to “Large Icons”) > System, Full Computer Name. Write down the full
computer name (e.g. ITG-SXXX.iowa.uiowa.edu). See Figure 1.
2. Your work computer must be powered on in order for you to connect to it remotely, but you
don’t have to always leave it on if you add it to the “PowerUp” service at
https://diy.its.uiowa.edu/. At your work computer, login to the DIY website, click on the
“Tools” tab and then the Power Up! Application and click on “Add current computer”. Once
registered, you will be able to power on your work computer remotely from off-campus by
going back to the DIY site at the link above and waking it up remotely.
Preparing your PC at home:
1. Download and install the Cisco AnyConnect VPN Client at
http://helpdesk.its.uiowa.edu/software/signin.htm. For further guidance, the download page
has instructions for using the UI Anywhere VPN service:
This short video describes the VPN and how to install it:
2. Configure Remote Desktop:
1) Open the Remote Desktop Connection application (see Figure 2 below).
a. Select Start | All Programs | Accessories | Remote Desktop Connection.
2) Click the Options button.
3) Click the Display tab and set the following as desired:
a. Remote desktop size (Full Screen is recommended)
b. Colors (High Color 16 bit is recommended)
4) Click the Local Resources tab and set the
a. Uncheck the box labeled “Printers”.
b. Click on More and uncheck “Drives”.
5) Click the Programs tab and verify the box
labeled “Start the following program on
connection” is unchecked.
6) Click the Experience tab and select the correct
connection speed from the drop down menu.
7) Click the General tab and enter the appropriate
information for the following:
a. Computer: (use the Fully Qualified Domain Name within
the IOWA domain) –see page 1 for instructions on finding this.
b. User name: (IOWA\HawkID)
8) If desired, click the Save As button (to save the
Figure 2. connection settings for future use) and then
choose “Desktop” from the left pane.
9) Create a descriptive file name and select Save.
10) In the future, simply find the desktop icon and double-click it and then click Connect
to initiate the remote Windows 7 connection.
11) Enter the correct user password when prompted.
STANDARD Steps to Connect to Work from Home:
1. If your office computer is powered off, wake it remotely here: https://diy.its.uiowa.edu/
2. Open and log into the Cisco AnyConnect Client software. (Enter vpn.uiowa.edu in the
“Connect to” field, then log in with your HawkID and password.) Once the connection is
successful, the AnyConnect icon – with gold padlock - appears on the taskbar (Figure 3).
3. If you saved an icon to your desktop (in step 9 on page 2), double click it and choose
Connect and go to Step 5 below. Otherwise, from the start menu, go to All Programs >
Accessories > Remote Desktop Connection. (If you don’t see it there, go to All Programs >
Accessories > Communications > Remote Desktop Connection.)
4. Type in the full computer name of your work computer (from step 1 above) and press Enter
or click Connect.
5. After a few seconds, your work computer's login screen should appear. Log in exactly as
you would at work (IOWA\hawkid and your HawkID password). (Note if you do not have a
“Log in to” field where you can type IOWA, and you don’t see the words “Log on to: Iowa”
below the name and password fields, you will need to type “Iowa\” before the computer
name.) Select OK. You will see a bar at the top of the screen with your computer's name,
indicating that you are connected to the remote ("work") computer.
Finishing Your Session
When finished with your remote session, select one of the following from the Start menu (Figure 4).
Log Off: Closes all open connections and
terminates the session – this is the
recommended action if you may need to
access your work computer again as it will
leave your work computer in a logged-off
state but still powered on.
Disconnect: The session remains active on
the client machine, allowing a user to log
back in and view any running applications.
Lock: Quickly locks the computer.
Alternatively, when finished with your remote session, you may shut down or
restart the remote computer by selecting the Windows Security button on the
remote Start menu. Then click the red Shut Down button and choose an option.
1. Is your work computer powered on?
2. Is your home computer connected to the Internet?
3. Did you type your computer name correctly, including the ".iowa.uiowa.edu"?
4. Did you type your HawkID, HawkID password, and domain name correctly?
5. Is your home computer running an old operating system, such as Windows 98 or Windows
2000? If so, you will need to download and install the Remote Desktop Client (RDP).