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									                                         Northeast Regional Data Center
Gainesville, Florida                                                                                                  April 2001

                  Faster, Bigger and More Stable: NERSP

        HE NERSP computer complex at NERDC is getting          version would no longer be supported. Updating
        better. The Open Systems Group (OSG) at NERDC has      the complex also allows us to take advantage of
        been working toward the most recent upgrade for a      performance enhancements and new software
little over a year, including the planning phase. The                           products that will run on the
bulk of the upgrade is expected                                                     newer version of AIX,
to be completed by mid-                                                                 version 4.3.3, with the
April.                                                                                   latest OS patches
The upgrade includes
increased processor                                                                             According to Ulmer,
speed, additional                                                                               the upgrade greatly
memory, and                                                                                     expands the NERSP
redundancies to                                                                                 complex. “We’re going
increase stability. The                                                                        to about double the
Open Systems Group                                                                            computational capacity
added five new nodes                                                                         of NERSP. We arrive at
and has reconfigured                                                                   that with both the new hard-
all the nodes in the complex.                                                      ware and the efficiencies gained by
                                                                                    the operating system upgrade,”
“We’ve been experimenting and test-
                                                                                      he said.
ing the new system since October 2000.
                                                                                                 Continued on next page
Part of the reason that this is such a big
project is because every node is being
treated as a bare-metal install. We are positive of what’s
there, how it got there, and we’ve documented what we did
for future installs,” said Steve Ulmer, NERDC senior systems
programmer, who acts as manager for the OSG.
                                                                   inside       this issue

                                                                 NETg Curricula and Certification Training
NERDC needed to upgrade the NERSP operating system                 Available, Part of Computer Challenge ...... 2
(AIX) due to the vendor’s announcement that the current          Access Grid Node Demonstrates
                                  Continued in next column         Virtual Meeting Room ................................... 3
                                                                 Faculty Showcase Highlights Teaching
                                                                   Technology ....................................................... 4

OS/390 Processor Upgraded
                                                                 NERVM Service Transition Complete .............. 5
                                                                 NERDC’s Bob Smith Retires after 38 Years
                                                                   with UF ............................................................ 6
                                                                 Ryan Vaughn Achieves

        N Sunday, March 25, 2001, NERDC upgraded the               Cisco Certifications ........................................ 7
        IBM 9672-R55 processor to a model R46 processor
        and upgraded the central memory. This upgrade
increased memory by two gigabytes (for a total of six                               every issue
gigabytes), and will add additional processing capacity to         Q&A: Just Ask the Consultants ..................... 8
meet increasing user demands.                                      Directory ......................................................... 10
                                                                   Subscriptions to /Update & NERDC
The upgrade was completed without disruptions during the           News; Guidebook Requests ........................... 11
usual Sunday morning maintenance window. If you have
                                                                   NERDC Home Page Address ...................... 11
questions or concerns about this upgrade, please contact us
                                                                   F.Y.I. ................................................................. 12
at the NERDC Support Desk. We can be reached at
(352) 392-2061, SUNCOM 622-2061, or via e-mail at ❑
      Faster, Bigger and More Stable: NERSP (Continued)

                              “Users will see better interactive response, faster service provision in general, more
                              stability and higher availability,” Ulmer said.
                              “The software and hardware work much more efficiently, so that now the ‘load’ on
                              each node is much lower. This means that there’s now more processor time available
                              for other programs,” Ulmer said.
                              In addition to upgrading the complex, the OSG is also developing a disaster-recov-
                              ery plan for each service that’s hosted on the NERSP. “The disaster recovery plan
                              will allow us to be able to re-install all the functionality of any machine managed by
                              OSG. This includes the NERSP and several computers in addition to the NERSP that
                              run other services for UF, such as the LDAP directory or the Kerberos authentication
                              By using a methodical approach to the upgrade, the group will be able to repeat its
                              efforts in case of a catastrophe that would render the NERSP or other machines
                              inoperable, Ulmer said.
                              “To minimize loss of computing time, we’re trying to parallelize all services across
                              more than one node, so if we lose one node, the service keeps running (with dimin-
                              ished capacity) until the faulty machine is replaced,” Ulmer said. “Our goal is that, if
                              we have a catastrophic node failure on a Tuesday, we will be able to wait to fix it
                              until the next regularly scheduled maintenance window on that Sunday.”
                              The upgrade also brings some new services, including GatorLink Interactive
                              Services, WebSphere Enterprise Server environment (which includes Java Servlets,
                              Java Server Pages, and more), and newer versions of much of the software that’s
                              currently used on the interactive node (Pine, for example). ❑

Training                NETg Curricula and Certification Training
                           Available, Part of Computer Challenge

     TILL working on those New Year’s resolutions? We won’t ask how you’re doing on those other promises you
     made to yourself, but we can help with the one about getting more computer training. The free NETg infor-
     mation technology courses that are a part of the Computer Challenge are easier than ever to tailor to your
individual needs. You can add specific areas of interest to your personalized training program, or take vendor-
approved training courses that are geared directly toward certification tests.
In a program funded by the Office of the Provost, UF faculty, staff,
and students can take advantage, for free, of the more than 600
training programs available from NETg. Some are designed
simply to get you up to speed on the subject: Java and HTML are
among these. If you’re looking for basic computing skills courses,
select End-User Basics. For more information and details
on getting started, see,
enter NERDC document ID u010101a, and press the
Get-It! button.
NETg’s partnership relationships with information technology
developers, language translators, content experts, instructional designer consultants and other technical experts
are growing. The result of these agreements will be more training choices for you; new courses are added
quarterly. See to sign up for a class in topics ranging from Microsoft’s Office suite to
programming in C++. For more information, contact Marie Dence, NERDC associate director, at
(352) 392-2061, ext. 141, or send e-mail to ❑

  2      April 2001                                                           Northeast Regional Data Center   / U pdate
   Access Grid Node Demonstrates Virtual Meeting Room

             ERDC recently hosted a demonstration of a new technology, the Access Grid, which allows groups of
             people worldwide to meet in a virtual environment. The Alliance Access Grid project consists of proto-
             type nodes which are used to conduct remote meetings, training sessions, and educational events.
The Access Grid project grew out of a need for collaboration among teams of researchers. The concept was born
because group-to-group interactions are different from, and more complex than, individual-to-individual
interactions, and because large-scale scientific and technical collaborations often involve multiple teams working
The Access Grid node that was demonstrated in the UF Physics Department is a “designed space” that supports
high-end audio and video technology, permitting such functions as large-scale distributed meetings, collaborative
teamwork sessions, and seminars. Effectively, this means that geographically separated groups of people can
connect their physical spaces via the Access Grid, permitting a compelling real-time virtual meeting room. Using
large-format multimedia displays, the Access Grid provides face-to-face interaction among the participating
Plans for a permanent Access Grid node at UF are in the works, with interested potential users in the Physics
Department, Computer and Information Sciences and Engineering, and the Brain Institute. For more information
on this innovative work, see ❑

                                                         Ken Sallot of Design Construction and Planning, Greg Goddard of
                                                         Network Services, and Brent Nelson of Physics discuss the Access
                                                         Grid node during a demonstration in the UF Physics Department.

Top to bottom: Chris Griffin, Nancy Watson, and           During a virtual meeting, each of the windows on the screens
Kathy Bergsma, all of Network Services, examine the       above would show a group at a separate location. All of the groups
Access Grid node.                                         would be able to interact in real time with this technology.

 / U pdate     Northeast Regional Data Center                                                           April 2001     3
Events                         First-Ever Faculty Showcase Highlights
                               Teaching Technology

                                                IMULATED crime scenes that students will never set foot on but will
                                                write about, mobile computing that allows nursing students to keep
                                                 in touch with their professors while keeping tabs on their patients,
                                          and online classes where professors and students never meet but carry on
                                          spirited conversations were just some of the technologies that were high-
                                          lighted at the Faculty Showcase on March 12.
                                          The showcase featured 21 booths, all demonstrating ways that faculty at
                                          UF could incorporate computer technology into their classes.
                                          Jennifer Smith, a professor of Costume Technology at the UF Department
                                          of Theatre and Dance, designed a completely online class in Costume
                                          Patterning. The course allows students to see examples of how to create
                                          costumes, print half-sized patterns, and interact with the instructor
                                          remotely. The format allows greater flexibility in student scheduling. “If
                                          students don’t understand the lesson, they can click through it again until
                                          they do. If they understand it right away, they don’t have to wait, they can
                                          go ahead with a different lesson,” Smith said
                                        Another technological leap for extending the classroom into the field is the
Charles Guy, professor in Environmental
                                        Data Rover, a small handheld computer used by Nursing Department
Horticulture, tries out a videophone.
                                        students to track patients and keep in touch with professors.
                                                                      “At the patient’s home, the students fill out an
                                                                      assessment form that will later be transmitted
                                                                      to their professor,” said Joe Burley, clinical
                                                                      assistant professor in the College of Nursing.
                                                                      According to Sue Legg, director of the Office of
                                                                      Instructional Resources, the event was a great
                                                                      success. “I was very pleased with the quality
                                                                      and range of the presentations.” Legg said that
                                                                      the turnout was good, and plans are being
                                                                      made for another Showcase next fall, if
                                                                      possible. “We hope to have some Internet2
                                                                      applications included with the next show.” ❑

Jennifer Smith, professor of Costume Technology at the UF              Joachim Hammer of CISE demonstrates his
Department of Theatre and Dance, demonstrates the online course        online course on Data Warehousing and
she developed. The class is virtual. Students can meet in the chat     Decision Support. ”Although the students and I
rooms, compare drawings in real-time, and develop Web pages on         never met one-on-one, I felt like we had lively
their final projects.                                                  discussions.”
  4      April 2001                                                            Northeast Regional Data Center   / U pdate
NERVM                          NERVM Service Transition Complete

                                        S reported in previous issues of /Update, NERDC’s VM/CMS service was
                                        discontinued on March 1. We have been phasing out NERVM services since
                                        October 1, 1998. While the NERVM system had offered a great deal of service
                               to NERDC customers over the years, we determined that it had come to the end of its
                               useful life. Other NERDC computers, including NERMVS and the newly upgraded
                               NERSP, and services such as NERCICS remain available.
                               There have been very few problems connected with the ending of this service; the
                               transition has gone very smoothly for the vast majority of former NERVM users.
                               However, we recognize that some of you may still have programs that previously ran
                               on NERVM and have not been moved to a new service: for example, programs that
                               run only once a year, such as at the end of the fiscal year. If this is the case for you,
                               don’t wait any longer! Although NERVM files are no longer accessible, you may be
                               able to get help with specific problems from the NERDC Support Desk (see below).
                               In addition, many documents are available that can help with some of your ques-
                               tions. NERDC’s online document database, DOCWEB, is one resource. DOCWEB is
                               accessible from At this page, enter the
                               appropriate document ID as listed below (letter followed by numbers) to access the

                               General NERVM Phaseout Information
                               •   Q1203, NERVM Phase-out FAQ

                               For E-mail and USING NERSP
                               •   D0107, NERDC UNIX 101: An Introduction to NERSP
                               •   For GatorLink documentation, go to

                               •   D0037, TSO Introduction
                               •   D0089, ISPF: Introduction to ISPF Editor
                               •   D0040, ISPF at NERDC
                               •   D0030, IOF: The Interactive Output Facility

                               For Additional Help
                               Contact the UF Computing Help Desk at (352) 392-HELP or the NERDC Support
                               Desk at (352) 392-2061 if you need help in converting from NERVM. The UF
                               Computing Help Desk can also help you set up a GatorLink account. ❑

/ U pdate   Northeast Regional Data Center                                                           April 2001    5
Personnel                    NERDC’s Bob Smith Retires
                             After 38 Years

                                                XCEPT for a two-year stint in the Army, Bob Smith has been at
                                                the University of Florida since 1953 when he enrolled here as
                                                a freshman. On February 28, 2001, after nearly 40 years of working
                                          with UF’s mainframe computer systems, he retired.

                                          Changing Times
                                          Over those years, Smith has seen NERDC change from a mainframe
                                          research computing center to the hub of a great network. He has seen
                                          computing change from a tool used by very few, to an everyday part of
                                          life for nearly everyone.
                                          Smith completed his bachelor’s degree in French in 1958, but had already
                                          begun working on a second degree in Engineering when he received a
                                          form letter from the U.S. government which began “Greetings:”. Instead
                                          of heading to classes that fall, he found himself heading to Fort Benning,
                                          Georgia, for basic training. He spent a very cold winter at Fort Leonard
                                          Woods in Missouri before being sent to Fort Knox, Kentucky, where he
                                          completed his military duty as a personnel clerk.
                                          Smith returned to Gainesville and resumed work on his engineering
                                          degree in 1960, but by 1962 money had started to run low. He had just
                                          completed a course in computers in which he had to write a program in
                                          assembler language. (The program, which Smith still has, allowed the
Bob Smith, long-time employee of UF and   machine to translate a single document from Russian to English.) He
NERDC, retired on February 28, 2001.      decided that he liked programming, so he started looking for work on
                                          campus as a programmer. He found what he was looking for in the
                                          Physics Department.
 NERDC Times
 At that time, there was no NERDC, but there was the UF Computing Center, which had grown out of the UF
 Statistical Laboratory. The UF Computing Center was located on Lake Alice near Hull Road, out in the country
 as far as the rest of the campus was concerned. Though Smith worked for the Physics Department, he spent most
 of his days in a carrel at the Computing Center—the user had to come to the computer then, not the other way
 around. The computer was an IBM 709, a room-filling behemoth made up of vacuum tubes.
 In 1966, Smith inquired about positions in the Computing Center itself, and was offered a job with the
 applications group. Smith accepted the applications spot, though he admits he wanted to work with the systems
 group: “The applications people worked with the users; the systems people worked with the machines.”
 The UF Computing Center came to its present home, the Space Sciences Research Building, in 1968, bringing
 Smith with it. In 1972, it became the Northeast Regional Data Center, and in 1975 CIRCA was spun off to address
 the specific needs of campus users. Because of his background with applications, Smith worked with the CIRCA
 staff for a time, but always maintained an office at the SSRB, until he finally returned full time to NERDC.

 Special Times
 Ask around among Smith’s colleagues, and lots of special memories pop up. Smith and his wife Alberta, who
 were involved with a square dance group for many years, held a square dance in the machine room in 1974 to
 celebrate the imminent arrival of a new machine. On Halloween, Smith was known to show up for work dressed
 as Wonder Warthog, a cartoon character from an underground comic book. Perhaps most telling, however, is the
 fact that many of the people Smith assisted over the years always came back to him for help, no matter what
 their questions.
 Smith’s contributions haven’t been limited to work. In addition to square dancing, spelunking, and hiking, Smith
 has been heavily involved in many community projects. His wife started working with Habitat for Humanity

                                                                                              Continued on next page

  6      April 2001                                                          Northeast Regional Data Center   / U pdate
     Bob Smith Retires                (Continued)

(she worked on its first project in Gainesville), and he joined her in that activity in 1990. In 1992, they traveled to
Nicaragua to work on a Habitat project there.
Another of Smith’s projects is the Alachua Press, which was the Alachua County Historical Society for many years.
He’s been a member since its inception in the mid-1960s and treasurer for nearly 20 years. He speaks enthusiasti-
cally about the Alachua Press’s publications, which are books by local authors about local history. The Florida Trail
Association, which is working to set up a hiking trail through Florida similar to the Appalachian Trail, is another
group that has benefited from Smith’s volunteer spirit.

New Times
How will he occupy his time now? This question brought a quizzical look and a smile. “That’s TBA, I guess,” he
said, and then offered that he and his wife will probably travel more. When asked what he will miss most about
working, Smith replied promptly, “The people I work with.”
They’ll miss him, too. ❑

Personnel                        Ryan Vaughn Achieves Cisco Certifications

                                                                             ONGRATULATIONS go out to Ryan
                                                                             Vaughn, senior network engineer with
                                                                             Network Services, for his most recent
                                                                     accomplishments: two Cisco Professional-level
                                                                     Certifications. Vaughn achieved both the Cisco
                                                                     Certified Network Professional (CCNP) and the
                                                                     Cisco Certified Design Professional (CCDP).
                                                                     “These are both advanced certifications offered
                                                                     by Cisco. The certifications are designed to
                                                                     reflect an individual’s ability to design,
                                                                     implement, operate and monitor, and trouble-
                                                                     shoot an enterprise-level network,” Vaughn said.
                                                                     He has worked at NERDC since 1995.
                                                                     “The material covered by these certifications
                                     Senior Network Engineer         directly relates to the work I do with Network
                                     Ryan Vaughn, CCNP, CCDP         Services. The more I know, the more efficient I
                                                                     can be, and the better the service I provide to the
                                 university,” Vaughn said.
                                 In order to get to the professional level of certifications, Vaughn first had to pass the
                                 tests for the Associate level for each area of study. “I first had to pass the exams to
                                 become a Cisco Certified Design Associate (CCDA) and a Cisco Certified Network
                                 Associate (CCNA). Using a combination of on-the-job training, vendor classes, and a
                                 lot of self-study I had to pass five exams covering advanced topics in routing,
                                 switching, remote access, troubleshooting, and network design,” he said.
                                 Kudos, Ryan! We’re all proud of your achievements! ❑

                                 Walz, Bieberbach Accept New Positions

                                 J OELLA Walz, program assistant, has moved from NERDC’s front office to Net-
                                    work Services, where she will be assisting with a variety of projects. Brittney
                                    Bieberbach, who previously worked for NERDC as receptionist, has re-joined
                                 NERDC’s front office staff as program assistant in Walz’s place. Congratulations,
                                 Joella, and welcome back, Brittney! ❑

  / U pdate   Northeast Regional Data Center                                                            April 2001    7
      Just Ask the Consultants

Accessing E-mail Without a Telnet Icon                                  Changing an Expired Password

           Hi, I'm going to be visiting faculty at another                 Apparently my password for my home connection
          university for about 10 days. Can you tell me how to           to NERDC has expired and I cannot complete the
access my e-mail account here on computers that don't have       connection. I get as far as "verifying password and user ID"
a telnet icon? Thanks. (LSW)                                     but am then rejected. Do I need a new temp password? Many
                                                                 thanks. (JH)

         From a machine that runs Windows, you can
        go to the Start menu at the bottom of the                          If you know what your expired password is,
screen and select Run. In the Open: window, enter                        you can still change it. If you are using the
                                                                 Windows dialing software to connect from home, you
         telnet address
                                                                 can change your password when prompted for your
where address is the computer you wish to connect to.            password during the dialing process. Enter
For example                                                      old/new/new where old is your current (expired)
                                                                 password and new is the new password that you
                                                                 wish to establish. It should be at least 5 characters long
I hope this helps you. Please let us know if you have            and should start with a letter.
additional questions. (tlvh)
                                                                 If you are unable to change your password, you can call
                                                                 the UF Computing Help Desk. They are the administra-
                                                                 tors for your Basic Access NERDC account. They can
                                                                 reset your password and assist you in changing it so
                                                                 that only you know what it is. They can be reached at
                                                                 (352) 392-HELP. I hope this helps. (tlvh)

                          JCL Job Exceeds Estimated Number of “Cards”

         My SAS program isn't finishing. There is an abend (S722) that says my job has exceeded the estimated number of
        cards. What is wrong? (MM)

         Your job JCL (Job Control Language) specifies SYSOUT=B on one of your DD statements. At NERDC,
        SYSOUT=B is a PUNCH class that implies the use (or virtual use) of punched cards. The job statement in
your program specified an estimated zero number of punched cards to be used (the last number in the example).
         //JOBNAME JOB (,,30,10,0),'your name'
To fix the problem, change the SYSOUT class to A if using B was an error, or change your job statement to look
more like:
         //JOBNAME JOB ,'your name',TIME=(,30),LINES=10,CARDS=1000
The time parameter is in estimated CPU seconds, the lines parameter is in thousands of lines, and the cards
parameter is an actual number of cards you think will be used.
You can read more about JCL and available SYSOUT classes in DOCWEB document D0013, Job Control Language
Conventions at NERDC.
Thank you for writing to us. (tlvh)

  8      April 2001                                                                Northeast Regional Data Center   / U pdate
    Q&A (Continued)

    Getting a LISTSERV Password and                             Error Message: Not Authorized to
      Accessing the Web Interface                                       Send Mail to List

        I am an owner of two lists and I do not have an               I tried my new list and received the following
       assigned password. Could you please assign a pass-            message. I want anyone to be able to post to the list, I
word to me? Thank you. (KR)                                 don't want the lists advertised, and I don't want people to be
                                                            able to subscribe to the list. Can you check out my list and let
                                                            me know if I set it up wrong? Is this something I can correct
          You can get a LISTSERV password by follow-        myself?
        ing these instructions. I am also including
                                                            You are not authorized to send mail
instructions on how to access the Web interface for
                                                            to the xxxx-L list from your account.
managing lists.
                                                            You might be authorized to send to
To get a LISTSERV password:                                 the list from another of your
                                                            accounts, or perhaps when using
  1. Go to
                                                            another mail program which generates
  2. Click on Mailing list management                       slightly different addresses, but
       interface (list owners only)                         LISTSERV has no way to associate this
                                                            other account or address with yours.
  3. On the next Web page, click on Get a new
                                                            If you need assistance or if you have
       LISTSERV password first
                                                            any question regarding the policy of
  4. Enter your e-mail address and the password you         the xxxx-L list, please contact the
     want to use                                            list
  5. Mail will be sent to you about a Web page that
     you will visit to verify your password request         Thanks for your help. (JY)
  6. Once you visit the Web page your LISTSERV
     password will be active
                                                                        Your list has the following settings:
To access the Web interface:                                      Send=Private and
  1. Go to
                                                            Send=Private means that only list subscribers can
  2. Click on Mailing list management
                                                            post to the list. You can change this to Send=Public
     interface (list owners only)
                                                            but then anyone could post to the list even if they are
  3. Type in your e-mail address and LISTSERV               not subscribed to the list.
                                                            What could have happened is that you tried to post to
  4. On the next screen, select the list name and press     the list from a different e-mail address than you
       Enter                                                subscribed with. LISTSERV will not recognize userids
                                                            or people, it only recognizes the complete address used
 Note: Bulk functions on this page are not enabled. To
                                                            at subscription.
perform functions that are not enabled, you would
need to use another method. You can read more about         You can change the Subscribe option to
list administration in the LISTSERV Owner’s Manual at       Subscribe=Closed to prevent anyone from                                        subscribing; or you can change it to
                                                            Subscribe=By Owner and all subscription
Please let me know if you have additional questions.
                                                            requests will be sent to the list owner for evaluation.
Thanks for writing to us. (tlvh)
                                                            You can read more about these options in Chapter 2 of
                                                            the LISTSERV Owners Manual at
                                                            You can make changes to your list from the Web
                                                            interface at Please let us
                                                            know if you have any trouble making these changes.
 / U pdate   Northeast Regional Data Center                                                            April 2001      9
Directory                                      E-mail Address                                                           Phone
NERDC Accounting Services
                                                                      CIRCA Administrative Offices   (352) 392-2007
Carol Wucker, Assistant Director                cwucker                  Dr. Sue Legg, Director      (352) 392-0371
NERDC Administrative Services                                            e-mail address: smlegg
Ron Schoenau, Director                          ron                   CIRCA Operations               (352) 392-2428
Marie Dence, Associate Director                 mdence                FCLA (LUIS)                    (352) 392-9020
Andy Olivenbaum, Associate Director             cao                   FIRN
Yvonne Dumas, Admin. Services Coord.            yvonne                   Tallahassee                 (800) 749-3476
NERDC-FIRN Liaison                              firntec #                SUNCOM                            277-0911
                                                                      IFAS Help Desk                 (352) 392-4636
NERDC Information Services
Vicki Kitts-Turner, Info. Services Coord.       vkt
David Burdette, Documentation Coord.            davidb                UF Computing Help Desk                        (352) 392-HELP
                                                                        e-mail address: helpdesk
NERDC Operational Services                                            UF Center for Instructional Technology        (352) 392-7249
Bill Carr, Operations Manager                   allgatr #               and Training
NERDC Systems Support Services                                        UF Registrar Systems and Programming          (352) 392-1376
John Bevis, Assistant Director                  jhb                   UF FLAIR (previously SAMAS) Systems           (352) 392-1324
Allan Pither, Project Development Mgr.          pither                UNF Computer Services
NERDC Network Services                                                  Jacksonville                                (904) 620-2820
Dave Pokorney, Assistant Director               dp                      SUNCOM                                            861-2820
Dan Miller, Intra/Internet Coordination         dan
Marcus Morgan,                                  nemnm       #
  Network Software Coordination
                                                                   /Update is the monthly newsletter of the Northeast Regional
Jerry Wetherington, Senior Design Specialist    jerryw
                                                                   Data Center of the State University System of Florida. Articles
                                                                   appearing in this issue may be reprinted or adapted for
                                                                   nonprofit purposes provided that the editor is contacted first.
NERDC Support Desk                           Direct questions and comments to:
                                                                                   NERDC Information Services
Unless otherwise specified, above addresses are                         112 SSRB, University of Florida
Addresses marked # are                                           Post Office Box 112050
                                                                                    Gainesville, FL 32611-2050
All NERDC service sections and employees may be reached by                      (352) 392-2061, SUNCOM 622-2061
dialing (352) 392-2061, SUNCOM 622-2061. To contact NERDC         
Operations or the tape librarian, dial (352) 392-2291, SUNCOM
622-2291. NERDC’s World Wide Web address is:                                     Editor: Tina Mader Melczarek
                                             Assistant Editor: Rhonda N. Spears

NERDC       Policy Board
                                                 Dr. David Colburn, Chair
                                     Provost and Vice President for Academic Affairs, UF
         Mr. Alberto Amirin                             Mrs. Martha A. Fields                          Dr. James Scott
     Director, Technical Services,          Director, Information Resource Management,     Vice President for Student Affairs, UF
     Shands System Software, UF                                  BOR                                  Dr. Betty Taylor
         Dr. Michael Conlon                             Dr. Charles E. Frazier                 Chair, I & R Users’ Committee
Assistant Vice President and CIO for                       Vice Provost, UF                Director, Legal Information Center, UF
          Health Affairs, UF                              Dr. A. David Kline                          Mr. Lance Taylor
         Mr. James F. Corey                   Provost and Vice President for Academic       Information Resource Manager and
 Director, Florida Center for Library                        Affairs, UNF                  Director of Computing Services, UNF
             Automation                                    Dr. Win Phillips                           Dr. Fedro Zazueta
         Mr. Robert F. Fagin                       Vice President for Research, UF               Director, IFAS Information
Vice President for Administration and                      Mr. Ed Poppell                                Technology
            Finance, UNF                     Interim Vice President for Administrative
                                                              Affairs, UF
   10     April 2001                                                                  Northeast Regional Data Center      / U pdate
Subscriptions /Update, Guidebook and NERDC News

                          NERDC offers free subscriptions                   NERDC Information Services
                          to our monthly newsletter,                        112 Bryant Space Sciences Research Building
                          /Update. Also, upon request, free                 University of Florida
                          copies of the NERDC Guidebook                     Post Office Box 112050
                          are available. Simply make a copy                 Gainesville, FL 32611-2050
                          of the form below and send it to                  Fax: (352) 392-9440
                          the address at right.

Please Check:            /Update Subscription                          /Update Renewal
                         /Update Address Change                        /Update Cancellation          Guidebook Request

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                        (If on the UF campus, please put Post Office Box number and building code)

City, State                                                                                  Zip Code

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inbox. News articles will keep you up-to-date on everything from software upgrades and new products to urgent
announcements, including some information not available in our newsletter.

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NERDC Info   Let Your Web Browser Lead You to NERDC

         The NERDC home page is located at:   
     NERDC’s home page is a convenient way to access NERDC information and services. The NERDC home
     page is accessible to anyone with Internet access and supporting software, including a Web browser such as
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 / U pdate   Northeast Regional Data Center                                                                   April 2001   11
University of Florida                                                                                                     Non-Profit Organization
Northeast Regional Data Center                                                                                              U.S. Postage Paid
112 Bryant Space Sciences Research Building                                                                                 Permit Number 94
Post Office Box 112050                                                                                                       Gainesville, FL
Gainesville, FL 32611-2050

 COMPUTER SYSTEMS                                                       SYSTEMS MAINTENANCE AND SCHEDULED DOWNTIME
 NERDC operates an IBM 9672-R46 with OS/390, JES2 Version 2.8.0.
 NERDC also operates an IBM RS/6000 SP running AIX/6000 v. 4.2,         Systems maintenance time includes operating system/subsystem
                                                                        maintenance and testing, preventive system maintenance, and
 with 19 nodes, and a Scalable POWER Parallel Switch.
                                                                        additional lengthy changes. All regular NERDC services will be
                                                                        available during periods of system maintenance unless
HOURS OF OPERATION                                                      maintenance activity is required. There will be no advance notice
                                                                        of system maintenance during the hours listed below unless one
CICS Production                                                         of our systems has already been brought up and must be taken
  7:00 A.M. - 3:00 A.M.       Monday - Saturday                         down. Please call the System Status Hotline during these hours to
  10:00 A.M. - 3:00 A.M.      Sunday                                    determine system availability:

LUIS                                                                                      6:00 A.M. to 10:00 A.M. Sunday, as required
   7 Days a Week, 24 Hours a Day, except during
systems maintenance and scheduled downtime.                             Scheduled downtime is the time required for operational
                                                                        maintenance such as network configuration changes, corrective
All Other Services                                                      system maintenance, system backups, and reloading of
   All other batch and interactive services are available 24 hours,     subsystems. No computing services will be available during these
7 days per week, except during scheduled downtime or periods            hours:
of systems maintenance.
                                                                                                    5:00 A.M. to 6:00 A.M. Tuesday
NERDC Office                  392-2061, SUNCOM 622-2061
  8:00 A.M. - 5:00 P.M.       Monday - Friday
NERDC Operations              392-2291
  24 Hours                    7 Days a Week
NERDC Support Desk            392-2061, SUNCOM 622-2061                   Phone Numbers to Connect Dial-up Workstations to NERDC
  8:00 A.M. - 5:00 P.M.       Monday - Friday
NERDC Tape Librarian          392-2291, SUNCOM 622-2291                 Area code is 352. The SUNCOM prefix for all 392 numbers is 622.
  8:00 A.M. - 4:00 P.M.       Monday - Friday                           SUNCOM prefix for all 955 numbers is 625.

UF Computing Help Desk 392-HELP, SUNCOM 622-4357
                                                                      For v.90 (56k) Internet access, including SLIP and PPP
  8:00 A.M. - 5:00 P.M.  Monday - Friday
                                                                      Local ............................................................................... 955-0056 (8,1,N)
  6:00 P.M. - 10:00 P.M. Sunday - Thursday (phone only)
                                                                      Toll-free long distance (SURCHARGE) ............ (800) 217-4096 (8,1,N)
CIRCA Office                  392-2007, SUNCOM 622-2007               For ASCII to full-screen protocol conversion (7171 Converter)
  8:00 A.M. - 5:00 P.M.       Monday - Friday
                                                                           300, 1200 bps, dial ................................. 392-7450 (7,1,E)
UNF Computer Services         (904) 620-2820, SUNCOM 861-2820              2400 bps, dial ......................................... 392-9177 (7,1,E)
                                                                           9600 bps, dial .................. 392-2749, or 392-9942 (7,1,E)
  9:00 A.M. - midnight        Monday - Thursday
  9:00 A.M. - 8:00 P.M.       Friday
  9:00 A.M. - 8:00 P.M.       Saturday
  noon - midnight             Sunday
                                                                          NERDC Access via FIRN
                                                                          For information about accessing NERDC via FIRN, please call
                                                                          the FIRN HelpDesk at:
                    System Status Hotlines
NERDC (352) 392-6775 s CIRCA (352) 392-9321

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