Welcome to Flower Mound by dfgh4bnmu


									Welcome to Flower Mound                                                           Helpful Numbers
                                Let me be the first to welcome you to             Building Inspections
                                Flower Mound and assure you there’s no            972.874.6355
                                place quite like our Town. With a low crime
                                                                                  Community Activity Center
                                rate, great schools, beautiful open space,        972.874.7275
                                abundant recreational opportunities, one
                                of the lowest tax rates in the area, and easy     Customer Relations
                                access to DFW International Airport, Lake
                                Grapevine, and Dallas and Fort Worth…             Economic Development
                                you couldn’t ask for a better place to raise a    972.874.6044

                                family.                                           Environmental Health
                                  We have over 30 miles of hike, bike, and        Fire Department
                                  equestrian trails and more than 600 acres of    972.874.6270
                                  park land offering a variety of playgrounds,
  Mayor Jody Smith                                                                Human Resources
                                  covered picnic shelters, cooking grills,        972.874.6011
basketball courts, and ball fields. We’re also centrally located between Grape-
vine Lake and Lake Lewisville, providing access to miles of beautiful shore       Lewisville ISD
lines for outdoor activities and beaches. Community events are a tradition
in Flower Mound, with a calendar highlighted by our Independence Day              Library
celebration, Veteran’s Day Ceremony, Metric Half Marathon, Holiday Stroll,
and Christmas Parade.                                                             Municipal Court
In Flower Mound, we know community is defined by knowing your neigh-              Parks and Recreation
bors, and we subscribe to that philosophy with our Community Orientated           972.874.6300
Policing Partners (COPP) program. The initiative adheres to the basic
                                                                                  Planning Services
belief of having officers whose main focus is to provide police services to a     972.874.6350
particular geographic area. This way, you know our officers and our officers
                                                                                  Police Department
know you and your neighborhood. This attitude has helped Flower Mound             972.539.0525
to consistently have one of the lowest crime rates in the DFW area.
                                                                                  Public Works
It’s this great sense of community that led Money Magazine to rate Flower
Mound as one of the best places to live in the nation. As you enjoy your          Town Hall
time in Flower Mound, know that you are greeted as a neighbor, a friend,          972.874.6000
and a family member. Welcome to our Town.                                         Town Secretary

                                                                                  Utility Billing
           www.flower-mound.com                                                   972.874.6010
Town Hall
Customer Service, Town Council, Utilities, Town Manager’s Office
2121 Cross Timbers
Customer Service
The Town of Flower Mound has established several avenues by which              is the Key
residents can direct Town-related questions or concerns, including by phone
at 972.539.SERV (7378) or email at townhall@flower-mound.com. All              The Town of Flower Mound
concerns and requests are managed through a resolution tracking system to      strives to provide timely
ensure timely response.                                                        information promoting aware-
                                                                               ness of Town services, major
                                                                               projects, and community
Utility and Trash Services                                                     events through the use of print,
Trash service is provided to the Town through a franchise agreement with
                                                                               broadcast, and electronic com-
Allied Waste Services. Regular trash and recycle pick-up occurs once a week.
                                                                               munication media including
Pick-up days are assigned upon sign up for water and trash service. Bulk
                                                                               Flower Mound’s government
pick-up occurs on either your first and third or second and fourth pick-up
                                                                               access cable television chan-
day monthly, depending on your address. For your exact bulk pick-up day or
                                                                               nel (FMTV) and the Town’s
for more information regarding trash service, call 972.422.2341.
                                                                               official Web sites. For more
                                                                               information, visit:
Bulk items may also be disposed of once a month at the Camelot Land-
fill, 580 Huffines Boulevard, Lewisville, from 7 a.m. – 4:30 p.m., Monday
through Friday, or Saturday from 7 a.m. – 1 p.m. Entry is free of charge
with proof of residency. For more information regarding the landfill, call
                                                                               Town Council
Water Services                                                                 Town Council meetings are
The water department is open from 7:30 a.m. – 5:30 p.m., Monday through        held at 6 p.m. on the first and
Friday. To begin service or have service placed in your name, an application   third Monday of each month
must be submitted with a $60 deposit and a $15 service fee. The deposit        in the Council Chambers and
and the service fee can be billed to the account. The deposit can be waived    broadcast live on FMTV.
with a letter of credit from a previous provider. The process can be done in   Residents can speak during
person or an application can be downloaded at www.flower-mound.com and         the citizen participation por-
faxed to 972.874.6460.                                                         tion of the meeting by filling
                                                                               out a speaker card prior to
Payments are accepted by check, cash, cashier’s check, money order, Dis-       each Town Council meeting.
cover Card, Visa, MasterCard, and automatic bank draft. A night drop is        Flower Mound Town Council
available 24-hours a day on the east side of Town Hall.                        members are elected “at-large”
                                                                               and serve two-year terms.
Library and Parks
Books, Ball Fields, and Recreation

  The Flower Mound Public Library
  3030 Broadmoor Lane
  The Town’s library is open             may register for a card online at          by showing proof of business
  from 9 a.m. – 9 p.m. Monday            www.flower-mound.com and pick              address and the owner’s driver’s
  – Wednesday, 9 a.m. – 5 p.m.           the card up at the library with the        license.
  Thursday, 11 a.m. – 5 p.m. Fri-        required information.                      In addition to thousands of books
  day and Saturday, and 1 p.m. – 5       Individuals under the age of 17            and other materials, the library
  p.m. Sunday.                           may be issued a card if accompa-           offers an array of services,
  Library cards are issued free of       nied by a parent or legal guard-           including programs for babies
  charge to any Flower Mound, Pla-       ian. Corporate cards are issued to         through adults, an interlibrary
  no, Carrollton, Coppell, or Denton     businesses located within Denton           loan program, book clubs, and
  County resident. Library cards         County. The owner of the busi-             computers for public use. For
  are issued in-person at the library    ness, or a representative show-            more information on library-re-
  upon presentation of identification    ing authorization on company               lated items, visit www.fmlibrary.
  and proof of address. Residents        letterhead, may apply for a card           net.

Parks and Recreation
1200 Gerault

The Park Services Division maintains    cer fields, and public tennis and bas-      special events, including the Inde-
more than 600 acres of park land and    ketball courts for residents to enjoy.      pendence Day Children’s Parade and
miles of award-winning multi-pur-       Youth sports enthusiasts can enjoy          Fireworks Show, Metric Half-Mara-
pose and equestrian trails. Residents   baseball, softball, basketball, soccer,     thon, Easter Egg Scramble, Veteran’s
also have access to approximately       track and field, and punt, pass, and        Day Ceremony, and Christmas Parade
1,600 acres of Corp. of Engineer        kick leagues and competitions, as           and Holiday Stroll.
land along Grapevine Lake, including    well as summer sports camps and
beach access to the lake.               tennis classes. Adult leagues include,      Young residents also have several
                                        flag football, softball, basketball, vol-   activities to choose from including
The Town’s neighborhood parks           leyball, and tennis.                        the Middle School Lock-in, KidFish,
offer a variety of playgrounds, picnic                                              Youth Action Council, Summer Day
shelters, cooking grills, youth and      The Recreation and Leisure Services        Camps, Middle School Adventure
adult baseball and softball fields, soc- Division organizes community-wide          Camp, and educational classes.
                                                                              The Flower Mound
Community Safety                                                              Police Department
Fire Department, Police Department, 9-1-1, Court                              4150 Kirkpatrick Lane
                                                                              972.539.0525 (non-emergency)

                                                                              The Police Department oper-
The Flower Mound Fire Department                                              ates a Community Oriented
3838 Forums Drive                                                             Policing Partners program that
972.874.6270                                                                  allows teams of officers to fo-
                                                                              cus on specific areas of Town
The mission of the Flower Mound         Community Services                    in order to better familiarize
Fire and Emergency Services De-                                               themselves with the resi-
partment is to protect life and prop-
                                        and Programs
                                        • Child Safety Seat Inspections       dents and businesses within
erty by providing the highest qual-                                           their beat. Visit www.flower-
                                        • CPR Classes
ity of fire suppression, emergency                                            mound.com/police for a beat
                                        • Fire Academies
medical, rescue, fire prevention, and                                         map and more information on
                                        • Fire Education
emergency management services.                                                the COPP program.
                                        • Fire Station Tours
Charged with protecting a popula-
tion of more than 62,000 residents,     Station Locations                     Animal Services
                                        • Station #1 (Central)                3950 Justin Road
Flower Mound Fire and Emergency
                                          3838 Forums Drive                   972.874.6390
Services consist of more than 60
full-time firefighters, EMS person-     • Stations #2
                                          4401 Shiloh Road                    Animal Services offers pet
nel, and support staff at three fire
                                        • Station #3                          adoptions, pet registration,
                                          2020 Woodhill Drive                 educational activities, lost and
                                                                              found recovery, stray pick-
                                                                              ups, humane wildlife trap-
                                                                              ping, and live stock calls.

  Flower Mound Municipal Court                                                How do I register my pet?
  4150 Kirkpatrick Lane                                                       Bring your pet’s rabies vac-
  972.874.3370                                                                cination certificate to the
                                                                              Animal Services Depart-
  Flower Mound’s Municipal Court interprets and adjudicates ap-               ment or fax the certificate to
  plicable state laws and supports the local community by providing           972.874.6475. Registration
  efficient and effective services through the promotion of justice.          is free, but mandatory. Your
  The court serves the residents of Flower Mound in an accountable,           pet will receive a tag with a
  efficient, and independent manner. In addition to providing fair and        personalized identification
  equal access to all residents, the court strives to facilitate the timely   number.
  disposition of cases with prompt and courteous service.
Town Development
Environmental Services, Building Inspections, Planning, and Public Works
                                   Building Inspections
 Environmental                     1001 Cross Timbers, Suite 2330
 1001 Cross Timbers Road,          The Building Inspections Depart-        tion or repair of existing buildings,
 Suite 2330                        ment ensures the safety and welfare     structures, plumbing, electrical, or
 972.874.6340                      of the public by enforcing building,    mechanical work.
                                   electrical, plumbing, and mechani-
 Divsions                          cal code regulations. Permits are       Inspection requests may be made
 Environmental Health              required before performing any new      by calling the 24-hour inspection
 Services: Food establish-         construction or any addition, altera-   request line at 972.539.8379.
 ment complaints, permits
 and inspections; Temporary
 Food Permits; On Site Sew-          Planning Services
 age Facilities (OSSF) permits,      1001 Cross Timbers Road, Suite 2330
 complaints and inspections;         972.874.6350
 water well permits, com-            Planning Services is responsible for providing the community with
 plaints and inspections; public     the quality of life Flower Mound expects through the impartial ad-
 pool permits, complaints and        ministration and enforcement of Town codes and regulations per-
 inspections; mosquito infor-        taining to the development of commercial and residential property
 mation.                             through the planning and zoning process.
                                     Planning Services can help you with zoning, record plats, replat-
 Environmental Resources:            ing property, site plans, specific use permits, development plans,
 urban forestry; oil and natural     SMARTGrowth requirements, development plans and the planning
 gas regulations; storm water;       application process.
 open space; air quality; green
 building; illegal dumping.

 Code Enforcement (Property
                                   Public Works
                                   1105 Duncan Lane
 Standards): Enforcement of
 the Town’s and State’s nui-
 sance, environmental and          The Public Works Department             requests of all public streets and
 zoning ordinances, codes,         maintains safe roadways through-        drainage ditches. Call regarding traf-
 laws and regulations i.e. high    out Town limits for all motorists.      fic signals, traffic signs and markings,
 weeds and grass, property         Residents are encouraged to report      and school zone markings and flash-
 maintenance, signs, trash/de-     unsafe roadways and maintenance         ers can be directed to 972.874.3153.
 bris, junk vehicles, etc.

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