Welcome to Flower Mound Helpful Numbers
Let me be the first to welcome you to Building Inspections
Flower Mound and assure you there’s no 972.874.6355
place quite like our Town. With a low crime
Community Activity Center
rate, great schools, beautiful open space, 972.874.7275
abundant recreational opportunities, one
of the lowest tax rates in the area, and easy Customer Relations
access to DFW International Airport, Lake
Grapevine, and Dallas and Fort Worth… Economic Development
you couldn’t ask for a better place to raise a 972.874.6044
family. Environmental Health
We have over 30 miles of hike, bike, and Fire Department
equestrian trails and more than 600 acres of 972.874.6270
park land offering a variety of playgrounds,
Mayor Jody Smith Human Resources
covered picnic shelters, cooking grills, 972.874.6011
basketball courts, and ball fields. We’re also centrally located between Grape-
vine Lake and Lake Lewisville, providing access to miles of beautiful shore Lewisville ISD
lines for outdoor activities and beaches. Community events are a tradition
in Flower Mound, with a calendar highlighted by our Independence Day Library
celebration, Veteran’s Day Ceremony, Metric Half Marathon, Holiday Stroll,
and Christmas Parade. Municipal Court
In Flower Mound, we know community is defined by knowing your neigh- Parks and Recreation
bors, and we subscribe to that philosophy with our Community Orientated 972.874.6300
Policing Partners (COPP) program. The initiative adheres to the basic
belief of having officers whose main focus is to provide police services to a 972.874.6350
particular geographic area. This way, you know our officers and our officers
know you and your neighborhood. This attitude has helped Flower Mound 972.539.0525
to consistently have one of the lowest crime rates in the DFW area.
It’s this great sense of community that led Money Magazine to rate Flower
Mound as one of the best places to live in the nation. As you enjoy your Town Hall
time in Flower Mound, know that you are greeted as a neighbor, a friend, 972.874.6000
and a family member. Welcome to our Town. Town Secretary
Customer Service, Town Council, Utilities, Town Manager’s Office
2121 Cross Timbers
The Town of Flower Mound has established several avenues by which is the Key
residents can direct Town-related questions or concerns, including by phone
at 972.539.SERV (7378) or email at email@example.com. All The Town of Flower Mound
concerns and requests are managed through a resolution tracking system to strives to provide timely
ensure timely response. information promoting aware-
ness of Town services, major
projects, and community
Utility and Trash Services events through the use of print,
Trash service is provided to the Town through a franchise agreement with
broadcast, and electronic com-
Allied Waste Services. Regular trash and recycle pick-up occurs once a week.
munication media including
Pick-up days are assigned upon sign up for water and trash service. Bulk
Flower Mound’s government
pick-up occurs on either your first and third or second and fourth pick-up
access cable television chan-
day monthly, depending on your address. For your exact bulk pick-up day or
nel (FMTV) and the Town’s
for more information regarding trash service, call 972.422.2341.
official Web sites. For more
Bulk items may also be disposed of once a month at the Camelot Land-
fill, 580 Huffines Boulevard, Lewisville, from 7 a.m. – 4:30 p.m., Monday
through Friday, or Saturday from 7 a.m. – 1 p.m. Entry is free of charge
with proof of residency. For more information regarding the landfill, call
Water Services Town Council meetings are
The water department is open from 7:30 a.m. – 5:30 p.m., Monday through held at 6 p.m. on the first and
Friday. To begin service or have service placed in your name, an application third Monday of each month
must be submitted with a $60 deposit and a $15 service fee. The deposit in the Council Chambers and
and the service fee can be billed to the account. The deposit can be waived broadcast live on FMTV.
with a letter of credit from a previous provider. The process can be done in Residents can speak during
person or an application can be downloaded at www.flower-mound.com and the citizen participation por-
faxed to 972.874.6460. tion of the meeting by filling
out a speaker card prior to
Payments are accepted by check, cash, cashier’s check, money order, Dis- each Town Council meeting.
cover Card, Visa, MasterCard, and automatic bank draft. A night drop is Flower Mound Town Council
available 24-hours a day on the east side of Town Hall. members are elected “at-large”
and serve two-year terms.
Library and Parks
Books, Ball Fields, and Recreation
The Flower Mound Public Library
3030 Broadmoor Lane
The Town’s library is open may register for a card online at by showing proof of business
from 9 a.m. – 9 p.m. Monday www.flower-mound.com and pick address and the owner’s driver’s
– Wednesday, 9 a.m. – 5 p.m. the card up at the library with the license.
Thursday, 11 a.m. – 5 p.m. Fri- required information. In addition to thousands of books
day and Saturday, and 1 p.m. – 5 Individuals under the age of 17 and other materials, the library
p.m. Sunday. may be issued a card if accompa- offers an array of services,
Library cards are issued free of nied by a parent or legal guard- including programs for babies
charge to any Flower Mound, Pla- ian. Corporate cards are issued to through adults, an interlibrary
no, Carrollton, Coppell, or Denton businesses located within Denton loan program, book clubs, and
County resident. Library cards County. The owner of the busi- computers for public use. For
are issued in-person at the library ness, or a representative show- more information on library-re-
upon presentation of identification ing authorization on company lated items, visit www.fmlibrary.
and proof of address. Residents letterhead, may apply for a card net.
Parks and Recreation
The Park Services Division maintains cer fields, and public tennis and bas- special events, including the Inde-
more than 600 acres of park land and ketball courts for residents to enjoy. pendence Day Children’s Parade and
miles of award-winning multi-pur- Youth sports enthusiasts can enjoy Fireworks Show, Metric Half-Mara-
pose and equestrian trails. Residents baseball, softball, basketball, soccer, thon, Easter Egg Scramble, Veteran’s
also have access to approximately track and field, and punt, pass, and Day Ceremony, and Christmas Parade
1,600 acres of Corp. of Engineer kick leagues and competitions, as and Holiday Stroll.
land along Grapevine Lake, including well as summer sports camps and
beach access to the lake. tennis classes. Adult leagues include, Young residents also have several
flag football, softball, basketball, vol- activities to choose from including
The Town’s neighborhood parks leyball, and tennis. the Middle School Lock-in, KidFish,
offer a variety of playgrounds, picnic Youth Action Council, Summer Day
shelters, cooking grills, youth and The Recreation and Leisure Services Camps, Middle School Adventure
adult baseball and softball fields, soc- Division organizes community-wide Camp, and educational classes.
The Flower Mound
Community Safety Police Department
Fire Department, Police Department, 9-1-1, Court 4150 Kirkpatrick Lane
The Police Department oper-
The Flower Mound Fire Department ates a Community Oriented
3838 Forums Drive Policing Partners program that
972.874.6270 allows teams of officers to fo-
cus on specific areas of Town
The mission of the Flower Mound Community Services in order to better familiarize
Fire and Emergency Services De- themselves with the resi-
partment is to protect life and prop-
• Child Safety Seat Inspections dents and businesses within
erty by providing the highest qual- their beat. Visit www.flower-
• CPR Classes
ity of fire suppression, emergency mound.com/police for a beat
• Fire Academies
medical, rescue, fire prevention, and map and more information on
• Fire Education
emergency management services. the COPP program.
• Fire Station Tours
Charged with protecting a popula-
tion of more than 62,000 residents, Station Locations Animal Services
• Station #1 (Central) 3950 Justin Road
Flower Mound Fire and Emergency
3838 Forums Drive 972.874.6390
Services consist of more than 60
full-time firefighters, EMS person- • Stations #2
4401 Shiloh Road Animal Services offers pet
nel, and support staff at three fire
• Station #3 adoptions, pet registration,
2020 Woodhill Drive educational activities, lost and
found recovery, stray pick-
ups, humane wildlife trap-
ping, and live stock calls.
Flower Mound Municipal Court How do I register my pet?
4150 Kirkpatrick Lane Bring your pet’s rabies vac-
972.874.3370 cination certificate to the
Animal Services Depart-
Flower Mound’s Municipal Court interprets and adjudicates ap- ment or fax the certificate to
plicable state laws and supports the local community by providing 972.874.6475. Registration
efficient and effective services through the promotion of justice. is free, but mandatory. Your
The court serves the residents of Flower Mound in an accountable, pet will receive a tag with a
efficient, and independent manner. In addition to providing fair and personalized identification
equal access to all residents, the court strives to facilitate the timely number.
disposition of cases with prompt and courteous service.
Environmental Services, Building Inspections, Planning, and Public Works
Environmental 1001 Cross Timbers, Suite 2330
1001 Cross Timbers Road, The Building Inspections Depart- tion or repair of existing buildings,
Suite 2330 ment ensures the safety and welfare structures, plumbing, electrical, or
972.874.6340 of the public by enforcing building, mechanical work.
electrical, plumbing, and mechani-
Divsions cal code regulations. Permits are Inspection requests may be made
Environmental Health required before performing any new by calling the 24-hour inspection
Services: Food establish- construction or any addition, altera- request line at 972.539.8379.
ment complaints, permits
and inspections; Temporary
Food Permits; On Site Sew- Planning Services
age Facilities (OSSF) permits, 1001 Cross Timbers Road, Suite 2330
complaints and inspections; 972.874.6350
water well permits, com- Planning Services is responsible for providing the community with
plaints and inspections; public the quality of life Flower Mound expects through the impartial ad-
pool permits, complaints and ministration and enforcement of Town codes and regulations per-
inspections; mosquito infor- taining to the development of commercial and residential property
mation. through the planning and zoning process.
Planning Services can help you with zoning, record plats, replat-
Environmental Resources: ing property, site plans, specific use permits, development plans,
urban forestry; oil and natural SMARTGrowth requirements, development plans and the planning
gas regulations; storm water; application process.
open space; air quality; green
building; illegal dumping.
Code Enforcement (Property
1105 Duncan Lane
Standards): Enforcement of
the Town’s and State’s nui-
sance, environmental and The Public Works Department requests of all public streets and
zoning ordinances, codes, maintains safe roadways through- drainage ditches. Call regarding traf-
laws and regulations i.e. high out Town limits for all motorists. fic signals, traffic signs and markings,
weeds and grass, property Residents are encouraged to report and school zone markings and flash-
maintenance, signs, trash/de- unsafe roadways and maintenance ers can be directed to 972.874.3153.
bris, junk vehicles, etc.