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									9.59             SEMINOLE COUNTY
                 1/18/02


9.59.1           SYSTEM SUMMARY


Seminole County has a type 4, E9-1-1 System with six primary and one Secondary PSAP as
follows:


9.59.1.1         ALTAMONTE SPRINGS POLICE DEPARTMENT PRIMARY PSAP


The City of Altamonte Springs operates a Primary PSAP at the Altamonte Springs Police
Department. Calls for law enforcement are direct dispatched. Calls for fire and rescue are
transferred to the Seminole County Department of Public Safety Secondary PSAP.


9.59.1.2         CASSELBERRY POLICE DEPARTMENT PRIMARY PSAP


The City of Casselberry operates a Primary PSAP at the Casselberry Police Department. All calls
for police are direct dispatched. Calls for fire and rescue are transferred to the Seminole County
Department of Public Safety Secondary PSAP.


9.59.1.3         LAKE MARY DEPARTMENT OF PUBLIC SAFETY


The City of Lake Mary operates a Primary PSAP at the Lake Mary Department of Public Safety.
All calls for police are direct dispatched. Calls for fire and rescue are transferred to the Seminole
County Department of Public Safety Secondary PSAP.


9.59.1.4         OVIEDO POLICE DEPARTMENT PRIMARY PSAP


The City of Oviedo operates a Primary PSAP at the Oviedo Police and Fire Department. All
police, fire and rescue calls are direct dispatched.


9.59.1.5         SHERIFF’S OFFICE PRIMARY PSAP




                                                                                                  384
Seminole County operates a Primary PSAP at the Sheriff’s Office. Law Enforcement calls for the
City of Longwood, the City of Sanford, and the unincorporated areas are direct dispatched. Fire
and rescue calls are transferred to the Seminole County Department of Public Safety Secondary
PSAP.


9.59.1.6        WINTER SPRINGS POLICE DEPARTMENT PRIMARY PSAP


The City of Winter Springs operates a Primary PSAP at the Winter Springs Police Department.
Calls requiring law enforcement are direct dispatched. Calls for fire and rescue are transferred to
the Seminole County Department of Public Safety Secondary PSAP.


9.59.1.7        SEMINOLE CO. DEPT. OF PUBLIC SAFETY SECONDARY PSAP


Seminole County operates a Secondary PSAP at the Department of Public Safety. Calls for fire
and rescue in the cities of Altamonte Springs, Casselberry, Lake Mary, Longwood, Sanford,
Winter Springs, and the unincorporated areas are direct dispatched. Calls requiring transport are
handled by Seminole County Fire and Rescue.


9.59.2          SYSTEM MANAGEMENT


The Seminole County 9-1-1 system is a section of the Emergency Communications/E9-1-1
Division under the Department of Public Safety. The Division is managed by the Emergency
Communications/E9-1-1 Manager. The responsible fiscal agent is the Board of County
Commissioners. A committee of 9-1-1 PSAP Managers recommend operating procedures to the
Emergency Communication/E9-1-1 Manager for approval. Operating procedures are provided to
agency chiefs for their input on a periodic basis. Each PSAP is managed by the operating agency
hosting the communications center.


Seminole County utilizes selective routing to eliminate central office overlaps with adjoining
counties. Therefore, no specific interlocal agreement is required.


TABLE 9.59-1


SEMINOLE COUNTY 9-1-1 SYSTEM DEFINITION


                                                                                                 385
Altamonte Springs Police Department Primary PSAP


Location                                           Altamonte Springs Police Dept.
Number of Answering Positions                      5
Type of Answering Positions                        Call Taker/Backup Dispatcher
Total PSAP Staff                                   18
Number of Logging Recorders                        1 EXACOM System
Number of Instant Playback Recorders               5
Call Answering Equipment                           Positron Simon, with mapping and GIS ability, CMRS
                                                   Printer & PC, (Phase II capable)
Number of 9-1-1 Trunks                             4
TDD                                                5


Casselberry Police Department Primary PSAP


Location                                           Casselberry Police Dept.
Number of Answering Positions                      4
Type of Answering Positions                        Call Taker/Dispatcher
Total Staff                                        15
Number of Logging Recorder                         1 EXACOM System
Number of Instant Playback Recorders               4
Call Answering Equipment                           Positron Simon, with mapping and GIS ability, CMRS
                                                   Printer & PC, (Phase II capable)
Number of Trunks                                   3
TDD                                                3


Lake Mary Police Department Primary PSAP


Location                                           Lake Mary Police Dept. of Public Safety
Number of Answering Positions                      4
Type of Answering Positions                        Call Taker/Dispatcher
Total Staff                                        9



                                                                                      386
Number of Logging Recorders                     1 EXACOM System
Number of Instant Playback Recorders            2
Call Answering Equipment                        Positron IAPs, CMRS Printer & PC, (Phase II capable)
Number of Trunks                                2
TDD                                             4


Oviedo Police Dept. Primary PSAP


Location                                        Oviedo Police & Fire Dept.
Number of Answering Positions                   2
Type of Answering Positions                     Call Taker/Dispatcher
Total Staff                                     12
Number of Logging Recorders                     1 EXACOM System
Number of Instant Playback Recorders            2
Call Answering Equipment                        Positron IAPs, CMRS Printer & PC, (Phase II capable)
Number of 9-1-1 Trunks                          3
TDD                                             2


Seminole County Sheriff’s Office Primary PSAP


Location                                        Seminole County Sheriff’s Office
Number of Answering Positions                   23
Type of Answering Positions                     Call Taker/Backup Dispatcher
Total Staff                                     65
Number of Logging Recorders                     1 EXACOM System
Number of Instant Playback Recorders            23
Call Answering Equipment                        Positorn IAPs, CMRS Printer & PC, (Phase II capable)
Number of 9-1-1 Trunks                          0
TDD                                             23


Winter Springs Police Department Primary PSAP


Location                                        Winter Springs Police Dept.



                                                                                   387
Number of Answering Positions                            2
Type of Answering Positions                              Call Taker/Dispatcher
Total Staff                                              12
Number of Logging Recorders                              1 EXACOM System
Number of Instant Playback Recorders                     2
Call Answering Equipment                                 Positron IDM, CMRS, Printer & PC, (Phase II capable)
Number of 9-1-1 Trunks                                   4
TDD                                                      2


Seminole County Department of Public Safety Secondary PSAP


Location                                                 Dept. of Public Dafety
Number of Answering Positions                            10
Type of Answering Positions                              Call Taker/Backup Dispatcher
Total Staff                                              22
Number of Logging Recorders                              1 EXACOM System
Number of Instant Playback Recorders                     10
Call Answering Equipment                                 Poisitron IAPs, CMRS Printer & PC, (Phase II capable)
Number of 9-1-1 Trunks                                   10
TDD                                                      10


TABLE 9.59-2


SEMINOLE COUNTY CALL HANDLING


AGENCY                                 METHOD                              VEHICLE


Altamonte Springs Police Department Primary PSAP


Altamonte Springs Police Dept.         Direct Dispatch                     Radio
Altamonte Springs Fire Dept.           Call Transfer                       Telephone
Florida Highway Patrol                 Call Transfer                       Telephone
Seminole County Fire/Rescue            Call/Transfer                       Telephone



                                                                                           388
Casselberry Police Department Primary PSAP


Casselberry Police Dept.           Direct Dispatch   Radio
Casselberry Fire & Rescue Dept.    Call Transfer     Telephone
Florida Highway Patrol             Call Transfer     Telephone
Seminole County Fire/Rescue        Call/Transfer     Telephone


Lake Mary Police Department Primary PSAP


Lake Mary Police Dept.             Direct Dispatch   Radio
Lake Mary Fire Dept.               Call Transfer     Telephone
Florida Highway Patrol             Call Transfer     Telephone
Seminole County Fire/Rescue        Call/Transfer     Telephone


Oviedo Police Department Primary PSAP


Oviedo Police Dept.                Direct Dispatch   Radio
Oviedo Fire Dept.                  Direct Dispatch   Radio
Florida Highway Patrol             Call Transfer     Telephone
Oviedo Fire/Rescue                 Direct Dispatch   Radio


Seminole County Sheriff’s Department Primary PSAP


Seminole County Sheriff’s Office   Direct Dispatch   Radio
Longwood Police Dept.              Direct Dispatch   Radio
Longwood Fire Dept.                Call Transfer     Telephone
Sanford Police Dept.               Direct Dispatch   Radio
Sanford Fire Dept.                 Direct Dispatch   Radio
Seminole County Fire & Rescue      Call Transfer     Telephone
Florida Highway Patrol             Call Transfer     Telephone


Winter Springs Police Department Primary PSAP



                                                                 389
Winter Springs Police Dept.       Dispatch                Radio
Winter Springs Fire Dept.         Call Transfer           Telephone
Florida Highway Patrol            Call Transfer           Telephone
Seminole County Fire/Rescue       Call Transfer           Telephone


Seminole County Department Public Safety Secondary PSAP


Seminole County Fire & Rescue     Direct Dispatch         Radio
Altamonte Springs Fire Dept.      Direct Dispatch         Radio
Casselberry Fire Dept.            Direct Dispatch         Radio
Lake Mary Fire Dept.              Direct Dispatch         Radio
Longwood Fire Dept.               Direct Dispatch         Radio
Sanford Fire Dept.                Direct Dispatch         Radio
Winter Springs Fire Dept.         Direct Dispatch         Radio
Florida Highway Patrol            Call Relay/Trans.       Telephone
Division of Forestry              Call Relay              Telephone




                                                                      390

								
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