Corniche Group by lethalinterjec


									U.S.A. Headquarters
8721 Sunset Boulevard, Suite 200
West Hollywood, CA 90069
310-854-6000 Fax: 310-659-7441

NUMBER 4, 2003

                           from the
  Dear Friends:

  In our last issue I addressed some of the
  changes happening with the airlines and
  how they are re-evaluating their relation-
  ships with travel agencies/travel manage-
  ment companies versus their former push
  towards the internet. We received so much
  response from that column and so many
  questions about how hotels are being
  affected, that I am going to bring you up to
  date on that part of the industry as well.

  In fact this subject has become a “hot
  topic” in the travel trades as well as the
  consumer press. The excellent Jane Engle,
  Travel Insider Columnist for the Sunday LA
  Times, recently devoted her entire column                             Bovey Castle in the heart of England's Dartmoor National Park, Devon.
  (Oct. 26, 2003) to this matter.

  “… there are signs that the strapped
  providers of plane seats and hotel beds are
                                                                   The Bovey Castle
  losing patience with the cheap Charlies                Set in the heart of the 368 square miles of the Dartmoor National Park, in southern
  who erode their bottom lines. They’re fight-           England, after its full restoration, Bovey Castle is set to open in April 2004 as a private
  ing back by handing out hassles to low                 and luxurious destination, second to none.
  rollers and giving perks to loyal, high-pay-
  ing customers,” said Jane.                                                                               was built in 1906 for

                                                                 ovey Castle is the latest in Peter de
                                                                 Savary’s creations after his success      Viscount
  And losing patience they are. Too much                         stories with the St James Clubs In        Hambledon, First
  inventory spread out over too many sites.              London, Paris, Antigua, New York and              Sea Lord of the
  Plain and simple. The hotel’s average rates            Los Angeles, Cherokee Plantation in               Admiralty and son
  have been badly diluted just the same as               South Carolina, Carnegie Abbey in Rhode           of the business baron, W.H. Smith.
  the airlines yield management theory has               Island and The Carnegie Club at Skibo
  taken a dive – much for the worse.                     Castle in Scotland.                               The Castle will preserve its grand her-
                                                                                                           itage. Inside, the 65 bedrooms, most of
  Lately hotel companies such as Hyatt and               Set amid wild and beautiful countryside           which have spectacular views of the sur-
                                                         overlooking the River Bovey, the Castle           rounding valleys and gardens are classi-
                                   continued on page 7
                                                                                                                                          continued on page 5

                Holiday Prizes
    Prizes include:

         Virgin Atlantic Airways                                              The Ritz-Carlton
         Two round-trip tickets from any of our                               Sunday brunch for two. Marina Del Rey
         U.S. Gateways to London, England.
                                                                              Mandarin Oriental
         Four Seasons Hotel                                                   A one-night weekend stay (Friday or
         Saturday night stay with Sunday brunch                               Saturday) in deluxe accommodations.
         for two. Los Angeles at Beverly Hills                                San Francisco

         The Carneros Inn                                                     The Argyle
         Two night romantic getaway in a                                      Experience a weekend stay in this
         Garden Cottage. Napa                                                 art deco boutique hotel.
                                                                              West Hollywood
         The Kimberly Hotel
         Weekend for two in a one bedroom suite.
         New York

         Le Montrose Suite Hotel
         Two nights stay in an Executive Suite with
         breakfast. West Hollywood


Title:                                                                                             Return To:
                                                                                                   Corniche Travel
Company:                                                                                           8721 Sunset Blvd., Suite 200
                                                                                                   West Hollywood, CA 90069

                                                                                                   Or fax us at: (310) 659-0311

In order to participate in the drawing, please complete and return this form no later than 6:00 p.m., January 15th, 2004.
Winners will be announced on January 20th, 2004. Limit one per person. Suppliers, employees, and family members of employees not eligible.
Tempting in Taiwan...

                                          AN OASIS FOR BODY, MIND AND SPIRIT

                                  Resting amidst the tranquil calm of the pristine Sun Moon Lake,
                                  The Spa at The Lalu in Taiwan offers a seamless blend of profes-
                                  sional service with natural luxury.

                                  The Spa at The Lalu provides an extensive range of body-sooth-
                                  ing massages, slimming sessions, purification treatments and
                                  rejuvenating facials. In support of its philosophy that diet and
                                  nutrition play a vital role in mind-body harmony, The Spa at The
                                  Lalu also offers its own concoctions of light innovative cuisine,
                                  detoxifying refreshments, cleansing herbal tea and a Nutritious
                                  Juice Bar.

                                  Restorative workshops in yoga, tai chi, dance, couples massage,
                                  thai massage, aromatherapy, cooking and nutrition are also con-
                                  ducted for guests in the belief that the body can restore itself
                                  with the right kind of guidance.

                                  Guests will be further entitled to the use of hot, warm and icy
                                  whirlpools, herbal steam rooms, a dry Swedish sauna, a
                                  Japanese bathing and warming fireplace with spectacular vistas
                                  of the lake.

                                  The Spa at The Lalu – the only dedicated spa in Asia that offers
                                  an all-encompassing experience of spa services, healthy meals,
                                  restorative workshops and leisure facilities.
             The Spa Reception

             The Spa Health Bar                                 The Spa Villa

            The Inn of the Five Graces               SANTA FE, NEW MEXICO

    n a quiet, historic neighborhood just
    steps from the heart of old Santa Fe,
    New Mexico is a magical refuge called
The Inn of The Five Graces. Within the
walls of this newly renovated compound of
traditional adobe and New Mexican river
rock buildings, East meets West in an
unpredictable, sophisticated union of color
and culture, spirituality and romance.

The cool, serene interior of The Inn of The
Five Graces offers instant relief from the
brilliant Santa Fe sun. The rambling rooms
spill into secluded courtyards with cooling
fountains, and back into romantic shady
nooks. The spa-like, mosaic-tiled bathrooms
are outfitted with robes of both silk and
plush terrycloth, and each bed is a luxurious

                                                                                                Outside Patio

                                                     Buddhist antiques with Native American             shame the typical “continental breakfast.”
                                                     and Mexican pottery. Hand-carving, weav-           Refreshments such as margaritas and house-
                                                     ing, tiling, and metalwork are in evidence         made chips and salsa are served in the early
                                                     everywhere, and no two of the twenty-two           evening before guests head out for dinner.
                                                     guest suites are at all alike.                     The in-room refrigerator is stocked with
                                                                                                        treats and provisions according to each
                                                     Although the suites of the Inn of the Five         guest’s particular tastes, which are deter-
                                                     Graces are all special and spacious (averag-       mined at the time of reservation. Favorite
                                                     ing 440 square feet), it is still the Inn’s gen-   beverages and snacks make one feel at
                                                     erous policy to upgrade each guest to the          home, while a few southwestern specialties
                                                     next level of accommodation at check-in,           emphasize the distinctive flavors of the
All accommodations have one to two bedroom suites.   based on availability.                             region.

nest of Belgian linens, custom-made feath-           Because of the profusion of restaurants in         All of this is just a quick flight from San
erbeds, and down comforters to ward off the          Santa Fe, many of the finest within easy           Diego or Los Angeles to the Albuquerque
chill of the Santa Fe nights.                        walking distance of the Inn, there is not a        Sun Port, and then an easy, scenic, one-hour
                                                     restaurant on the premises. Our knowledge-         drive north to Santa Fe, via regular shuttle
Exotic furnishings amassed over a quarter-           able concierge is always happy to make sug-        or rental car. Private planes can land at the
century’s travels to foreign lands create a          gestions and reservations to suit every taste      nearby Santa Fe Municipal Airport. A sim-
setting worthy of the Arabian Nights, yet            and mood.                                          ple trip, but even for a matter of days, it is
remain perfectly in keeping with the rich                                                               one that will transport the spirit to a higher
and colorful history of the native people of         Breakfast, of course, is included each morn-       realm of beauty, romance, calm, and grace.
the region. Afghan dhurries and turkish kil-         ing, with a selection of sweet and savory          Call Corniche Travel to book your stay at
ims share their space with Pueblo and                items – gourmet quiches, tangy yogurts,            The Inn of The Five Graces, and let your
Navajo weavings; Hindu, Islamic, and                 fresh-baked pastries and breads – that             own spirits be lifted and refreshed.

                   For additional information or reservations, call Corniche Travel at (310) 854-6000

Bovey Castle, continued from page 1
                                                 In the evenings, the lively Oak Room and         Sporting Club in the Bahamas and Carnegie
cally decorated. Luxurious linens, fresh         Piano Bar serves historic cocktails to the       Abbey in Newport, Rhode Island.
flowers and chic toiletries complement the       sounds of the resident pianist. Dinner is
ambience of informal sophistication.             served in the Palm Court Dining Room             For more information, or to book your trip to
                                                 which features modern English cooking            the Bovey Castle, please call Corniche Travel
The charming reception rooms have a spa-         with the finest of wines that guests can         at (310) 854-6000.
cious grandeur, the centre piece of which is     enjoy selecting from the Cellars at the wines
the vaulted and paneled, Cathedral Room.         tasting each afternoon.

As well as the championship, 18 hole Old         The castle’s Grand Terrace provides the per-
                                                                                                         TRAVEL TIP
Course, golf academy and a short game            fect setting for al fresco dining and the tra-    For passengers traveling on Carnival
course for the beginner or younger golfers,      ditional Devon Cream Tea each afternoon.          leaving out of Long Beach Terminal:
guests can enjoy a wide range of activities
including 11 miles of river fishing, horserid-   Located only two and a half hours by train        Check in at the Queen Mary starting
ing, tennis, falconry and archery.               from central London and two hours by car          at 8am. They will take your luggage
                                                 from London’s Heathrow Airport, Bovey             and deliver it to your cabin. To kill
The indoor swimming pool overlooks the           Castle is easily reached.
                                                                                                   some time you may enjoy the aquari-
sun terraces and views of the surrounding
countryside. Guests may also enjoy special-      Transfers to and from the Castle can be           um for $6.00.
ist treatments in the Spa as well as sauna,      arranged by the Castle’s ever-friendly staff.
steam and a state of the art gym.
                                                 Whilst Bovey Castle is a hotel and resort, it
Children are well catered for with special       also offers a Club facility by application.
programs of activities and courses in the        Membership provides numerous benefits
children’s play barn and pet farm.               including access to The Abaco Golf and

     El Monte Sagrado
                   A Living Resort and Refuge
                                                                                  Circle. Tucked
                                                                                  among ancient
                                                                                  Aspens and cot-
                                                                                  tonwood trees,
                                                                                  each luxury suite
                                                                                  is a world unto

                                                                                    Eighteen Native
                                                                                    American Suites
                                                                                    pay tribute to
                                                                                    some of the great-
                                                                                    est Native                     El Monte Sagrado Living Resort®
                                                                                    Americans                       Rejuvenation Center and Spa.
                                                                                    throughout history,   “Magpie” and “Trout,” inspirations of Taos
                                                                                    showcasing photos     artist Jim Wagner, who is known for his whim-
                                                                                    of Black Elk,         sical style. “Anita” is a spacious two-bedroom
                                                                                    Crazy Horse,          casita dedicated to the work of Mexican-New
                   El Monte Sagrado is nestled at the foot of the
                Sangre de Cristo Mountains in Taos, New Mexico.
                                                                                    Chief Joseph and      Mexican artist Anita Rodriguez.
                                                                                    others. These one-

        l Monte Sagrado is a rare sanctuary.            bedroom junior suites are beautifully-fin-        When guests step out of their sumptuous
        Nestled at the foot of the energizing           ished in stained wood and earth-tone stone        accommodations, they don’t have to forsake
        Sangre de Cristo Mountains in the heart tiles, and offer a semi-private patio and a               indulgence. A meal in the elegant, Colonial
of Taos, New Mexico – recognized as one of              pueblo-style gas fireplace.                       Spain-inspired dining room of De la Tierra
the most sacred places in the world – this                                                                Restaurant is a celebration of imaginative
“Living Resort®, Rejuvenation                                            The spectacular globally-        food, architecture, and interior design. A visit
Center and Spa” embraces                                                 themed one-and two-bed-          to the naturally sunlit Rejuvenation Center
environmental consciousness                                              room suites transport guests     with towering ceilings and heaven-on-earth
and sustainable living without                                           to China, Japan, the heart of    treatment rooms promises restorative thera-
sacrificing luxurious comfort                                            Africa, Egypt, Morocco, Bali,    pies for the body and the soul. Here, guests
and exquisite style.                                                     Tibet, Texas and the             can choose among dozens of facials, mas-
                                                                         Caribbean. No detail has         sages and healing bodywork inspired by prac-
Once inside the world of El                                              been overlooked in these         tices around the globe, and experience top-of-
Monte Sagrado, guests feel an                                            stunning accommodations          the-line skin care products and make-up made
immediate connection to                                                  featuring one-of-a-kind          from natural minerals.
nature, to the world around                                              antique furnishings and objets
them, and to themselves.                                                 d’art from around the world,     El Monte Sagrado is a magical setting – a
                                                                         custom-designed kitchens         place to pause, breathe more deeply, and
                                             Marrakesh Suite
The crimson-colored moun-                                                and bathrooms, and exquisite     appreciate a connection to both man-made
tains form a striking backdrop to the proper-           murals painstakingly painted by a team of         and natural beauty.
ty’s Living Machines® made up of cascading              artists. “Kama Sutra” is the suite for honey-
streams, fish-filled ponds, and picture-perfect mooners, with its magnificent antique wood                Discover El Monte Sagrado. Discover your-
botanical gardens. These ecologically sound             bed featuring carved depictions of lovers in      self. For reservations, call Corniche Travel at
systems recycle and treat El Monte Sagrado’s creative amorous embraces. All of these                      (310) 854-6000.
water and are central to the resort’s plan of           casitas include a private courtyard, an outdoor
attaining total sustainability. Meandering              hot tub, and a pueblo-style gas fireplace.        This discreet and secluded 5-star Living Resort
paths lead to 36 adobe dwellings surrounding                                                              and Rejuvenation Center is 5 minutes from Taos
a central grassy meadow, the pristine Sacred                                                              Airport, which services private jets.
                                                        Included among the artist-series suites are

  Former California Agency Chief Joins Corniche....

                        Welcome Lon Hatamiya
                                                the US Dept. of Agriculture where he          engines of the Golden

              e are very proud to announce
              that Secretary of Technology,     headed a world-wide agency promoting          State,” stated Secretary Hatamiya.
              Trade and Commerce for the        the growth of exports as well as interna-
 State of California (1999-2003), Lon           tional trade agreements. Lon has worked in    Anastasia Mann, Chairman of Corniche
 Hatamiya, is joining the Corniche Travel       the private sector for Procter and Gamble     adds, “We are delighted and honored to
 Group as a consultant for marketing and        in Ohio and Sony Corp. in Tokyo. He           have Lon join Corniche. As a founding
 business development. His agency was           received his Bachelor’s degree in econom-     commissioner for California tourism, I
 recently eliminated as a result of budget      ics from Harvard University; his Masters      have worked closely with Lon over the
 cuts by the Davis administration. Lon’s        from UCLA and his Doctorate in Law            years. We are so happy he has decided to
 interest in travel and tourism was             from UCLA School of Law.                      rejoin the private sector and be a part of
 enhanced over the years as he served as                                                      our continued growth in serving the trav-
 chairman of the state's Travel & Tourism       “I am honored and delighted to join the       el management needs of California cor-
 Commission (a division of the agency).         wonderful travel professionals at             porations.”
                                                Corniche, which will give me the oppor-
 Lon’s extensive background also includes       tunity to continue my involvement with        We know you all join us in welcoming
 representing the Clinton administration in     one of the most important economic            Lon to the Corniche family!

Chairman’s Message, continued from page 1       cheap seat buyers. And their loyal cus-       While the hotels and airlines face the
                                                tomers, avoiding the lowest non-refund-       challenges of maintaining the income nec-
Marriott are offering incentives to the         able internet fares, will get the coveted     essary to provide the services they promise
everyday traveler to book directly – either     aisle and window seats – with you-know-       their customers, they are appreciating the
via a travel agent or on the their own web-     who straddling the middle!                    clients generated through their direct
sites, promising to match any rate out                                                        sales channels to the top travel compa-
there and even top it off with additional       How does the professional travel              nies. Agents know their customers and
savings. The object: to drive the consumer      agent/consultant deal with all this? It’s     their preferences. They know how to
away from the multitude of booking sites        boom time for us. Travelers who want ser-     please them and who to call to make sure
currently flooding the internet. They want      vice, hope for VIP handling and even          their tiniest whim is met. And the hote-
to reward their steady customers, be they       advance upgrades (and there are plenty of     liers, in particular, are happy to provide.
corporate travelers (with corporate rate        them) trust their travel agent. The fre-      They, too, want to build long-term rela-
programs through their travel companies)        quent traveler – who has been stranded in     tionships with our mutual customer for
or individual leisure visitors, with a better   a snowstorm, or an airline sick-out or        repeat visits and good word-of-mouth rec-
quality room and service.                       even an over-booking situation – knows        ommendations.
                                                the value of their travel agent. They
So what’s going to happen to the guy or gal     receive 24/7 availability; the best fares     So times are a-changin’ – once again.
who remains committed to “bottom-feeder         and hotel rates with live contact with air-   Perhaps there is more stability on the hori-
fares” from Expedia or Travelocity or           line and hotel senior staff for personal      zon. And this is a good thing. If the hotels
Cheapseats or A room with a         handling and VIP status; the ability to       keep losing their bottom-line revenue we
Murphy bed possibly, by the elevator, with a    make changes and limit your liability for     may all end up making our own beds. And
view of the trash collection area. No points    penalties, etc. Travel professionals are      there goes half the fun of going away!
or mileage programs either.                     real people who are here to serve you –
                                                and you don’t have to wait on the phone
Even the airlines are now toying with           for hours to get that service! How about
plans to reduce or eliminate miles for the      immediate gratification!

                        Corniche Group Proudly Announces
                        The Opening Of Two New Locations
                           In Orange County, California
     We at Corniche are very proud indeed to notify all                   Agency for our newest client, the 2002 World Champions:
     our clients and vendors of our two newest loca-                      The Angels Baseball Club, Inc. Our on-site office at Edison
     tions in Southern California – both in Anaheim.                           Field is championed by Chantelle Ball who continues
                                                                                   to manage the account.
     Our new Corniche – Orange County Branch (for-
     merly Travel Merchants) is overseen by Shirley                               More NEWS from HEADQUARTERS: Also join-
     Worsham, CTC, Manager; and Des Nesbitt, VP                                      ing the Corniche family at our Main Office in
     Sales & Marketing – Orange County Region,                                      West Hollywood are Helen Harrison, VP Sales
     both long-time veterans in the travel and tourism indus-             & Marketing and Ruth Silverman, Leisure Travel Manager.
     try. The address is 2011 South State College Blvd.,
     Anaheim, CA 92806. Phone 714-937-0606. There are fifteen             In Malibu: Joining the team of veterans at our Pepperdine
     travel professionals at this new location to serve our existing      University location, we happily welcome Gillian Mensh.
     and new clients.
                                                                          WELCOME ONE AND ALL! More details coming in our
     Also, we are honored to have been selected as the Official           Spring 2004 edition!

                                                                                                                           PRSRT STD
                                                                                                                          U.S. POSTAGE
                                                                                                                           Industry, CA
U.S.A. Headquarters                                                                                                       Permit No 4127
8721 Sunset Boulevard, Suite 200
West Hollywood, CA 90069
cst 2017857-10

Orange County Branch
2011 South State College Blvd.
Anaheim, CA 92806

       Join the Corniche Club
  Visit our website at

   Is there a place you would like to know
      more about?

            Anastasia K. Mann
                Editor in Chief

               Randy Brown
     Managing Editor/Advertisting Manager
                                                        PLEASE CHECK YOUR MAILING LABEL. TO KEEP OUR LIST CORRECT AND UP-TO-DATE,
      Advertising Inquires: (310) 854-6000
                                                      PLEASE FAX TO 310-659-7441 OR E-MAIL ANY CORRECTIONS TO CORNICHE@CORNICHE.COM

                                      West Hollywood • London • Los Angeles • Malibu • New York • Anaheim

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