Bisys Participant
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- views:
- 19
- posted:
- 8/10/2009
- language:
- English
- pages:
- 13
Document Sample


About BISYS
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BISYS Retirement Services
Over 24,500 plans
1.7 million eligible participants
$35.8 billion assets under administration
400,000 employers and 4.5 million IRA holders with document management and
support
Train approximately 12,000 retirement professionals annually
Over 1,000 professionals located in Dresher, PA, Brainerd, MN and Chennai, India
Provide full service (bundled), TPA (unbundled) and full fee disclosure solutions
Investment Capabilities Plan Capabilities
• Mutual Funds • 401(k) Plans (including Individual (k),
• Collective Trusts Roth, Safe Harbor plans)
• Model Portfolios • 403(b) ERISA
• Annuities • Profit Sharing
• Company Stock • Money Purchase
• GICs • New Comparability
• Morningstar Managed Accounts • Age-Weighted
• Self-Directed Brokerage Accounts • SEP, SIMPLE and IRA documents
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Setting the Standard for Excellence
Boston PLANSPONSOR
Access Data
Research Group Magazine
2006 survey responses from over 2,500 In a survey of plans with less than In 2006, BISYS won 16 Best-in-Class
clients showed they were “highly $5 million in assets, 2004 and 2005 awards from plans in 3 market
satisfied” with BISYS’ services in these findings show BISYS scoring Top 10 segments, demonstrating high quality,
key drivers of satisfaction (6.0 and results in the following categories: industry-leading services in the
higher out of 7.0 is considered “highly following 8 categories:
satisfied”).
Overall Satisfaction 6.02 Satisfaction with Recordkeeping Ability to Increase Participation
Client Service Value for Cost Responsiveness to
Representative Support 6.17 Problems/Inquiries
Participant Web
Internet Services 6.06 Sponsor Internet Services
Sponsor Web
Transaction Processing 6.14 Timeliness of Participant Reporting
Employee Education
Form 5500 Accuracy
Telephone Representatives
Participant Statements
Participant Call Center
Retiree Services/Payments
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PLANSPONSOR 2006 DC Survey – 16 Cups
Best in Class by Market Size: Participant Services
Micro = <$5MM Overall participant education program
Clarity of participant statements
Small=$5MM-$50MM
Accuracy of participant statements
Mid=$50MM - $200MM
Internet services for participants
Large=>$200MM Range of investment options
Reporting timeliness
Respondent Profile:
Sponsor Services
Would you recommend your DC provider?
Internet services for sponsor
Yes 93.8%
Timeliness/accuracy of Form 5500s
Not sure 4.7%
No 1.6% Reporting
Compliance
Industry knowledge of account reps
Responsiveness to problems/inquiries
Providing Choice to Financial Advisors
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BISYS Flexibility = Advisor Choice
Fee Based Commissioned Based
Investment Platform Investment Platform
Bundled Solution TPA Solution Bundled Solution
Alliance Partner Products
PrudentAdvisor PrudentLink LinkInsight SingleSource
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Participant Focused Solutions
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Driving Plan Participation
Total Benefit
Total Benefit Auto
Auto Personalized
Personalized Targeted
Targeted
Communications
Communications Enrollment
Enrollment Enrollment Books
Enrollment Books Communications
Communications
•• Online Investment Research & Analysis
Online Investment Research & Analysis
•• Online Educational Resources
Online Educational Resources
•• Online Participant Investment Guidance
Online Participant Investment Guidance
•• Online Account Management Tools
Online Account Management Tools
•• Participant Statement
Participant Statement
•• Call Center Support
Call Center Support
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BISYS Education Program
Total Benefit Communications (k)ruiseControl
(a BISYS Company) (a BISYS service)
• Onsite enrollment meetings • Auto enrollment and
• National coverage deferral increase program
(700 benefit specialists) • Flexible program features
• Multi-lingual capabilities • Participant notification
Personalized Enrollment Targeted Communications
Booklets (a BISYS program)
(a BISYS feature) • Integrated ongoing education program
• Participant specific illustrations • Targets select employees with custom
• Plan summary and fund fact sheets messaging
• Enrollment form and key contacts – Eligible participants not deferring
– Participants deferring below the
maximum match
– Participants with a projected
retirement savings gap
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Your Local Sales Support Team
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