UBS Capabilities Statement 2011-03-07c

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UBS Capabilities Statement 2011-03-07c Powered By Docstoc              Universal Business Solutions, LLC - Cage Code: 3HGY9         
                                          Capabilities Statement for Fiscal Year 2011

Universal Business Solutions, LLC (UBS) is a Native American and Service Disabled Veteran-Owned Small Business that was
established in 1993. UBS is SBA certified as 8(a) and Small Disadvantaged Business, holds several nationally recognized
minority certifications, has a GSA Schedule 70 and carries a Top Secret Facilities Clearance sponsored by NSA.
UBS’s core capabilities include Information Technology, Business Process Management and Organizational Performance
consulting to both existing and new commercial and Government programs and initiatives. We work on classified and
unclassified tasks in a wide range of environments that include military, hazardous, manufacturing, research, laboratory
and other professional settings; addressing a range of requirements from small scale, administrative staff augmentation
through expert consulting to turn-key, full lifecycle solution delivery based on our Strategy, Process and Talent approach. In
particular, our range of services encompasses:
    IT Strategy and Architecture                   Documentation Management                  Organizational Performance
    Custom Software and Web                        Data Center, Infrastructure and            Improvement
     Services Engineering and                        Telecommunications                        Portfolio, Program and Project
     Implementation                                 IT Outsourcing                             Management
    Systems and Application Modeling               IT Security                               Staff Augmentation, Expert and
     and Simulation                                 Security Assessments (C&A, IV&V)           Contract Staffing
    Interactive Web Applications                   Business Process Analysis, Re-            Talent Search & Placement
    Web Design                                      Engineering, Management and               Administrative Services
    Data/Records Management                         Outsourcing

UBS was created in 1993 specializing in software development methodologies and modeling. Our first client was Dun &
Bradstreet, who contracted with UBS to define the data model for their entire suite of financial applications. UBS’s
engineering approach using certified project managers, dynamic software development methodologies and advanced
modeling techniques, led to a growing reputation in the industry for delivering quality products and services without
exception for both commercial and Federal customers. We have continued to grow our client base with such companies as:
    CDC                                           IRS                                    Delta Airlines
    USDA                                          US Department of Interior              US Department of Treasury
    US Secret Service                             Federal Bureau of Investigation        Oracle
    Verizon Wireless                              Lockheed Martin                        SAP
    BellSouth                                     Dish Network                           Bank of America
    US Postal Service                             L-3 Communications                     Home Depot
    Accenture                                     Coca-Cola Corporation                  Unisys Corporation
    AT&T Government Solutions                     National Security Agency               Northrop Grumman
    IBM                                           Defense Intelligence Agency            NCR
    Raytheon                                      Department of the Army

4080 McGinnis Ferry Road, Suite 803
Alpharetta, GA 30005                                     Page 1 of 5                                            770.416.9900              Universal Business Solutions, LLC - Cage Code: 3HGY9            
                                          Capabilities Statement for Fiscal Year 2011

3. UBS Associations, Affiliations and Certifications

   SBA 8(a) certified                         Small Business Administration                   Minority Business Enterprise
    (expires 2013)                              Member                                           Certified by MBE
   SBA SDB certified                          Governors Small Business                         Clearinghouse
   Service Disabled Veteran                    Center Member                                   TAG (Technology Association
    Owned                                      National Minority Supplier                       of Georgia)
   Native American owned                       Development Council Member                      NAPS (National Association of
    Member of Comanche Tribe                   Disadvantaged Business                           Personnel Services)
   Top Secret Facility Clearance               Enterprise (DBE Certified
   GSA Schedule 70                             through DOT- multiple states)

UBS corporate office is located in the Windward Business District in Alpharetta, Georgia, within the 9th Congressional
District. This location is highly accessible to the Atlanta Hartsfield Airport and the Atlanta metro area. UBS has several
satellite offices around the country that include: St. Louis, MO; Washington, DC; Denver, CO; Kansas City, MO; Houston, TX
and Miami, FL.

UBS provides products and services under the following NAICS codes:

541511 – Custom computer programming services

Other:                                                              541614 –     Process, Distribution, and Logistics Consulting
238210   Electrical Contractors                                     541618 –     Other Management Consulting Services
511210 – Software Publishers                                        541690 –     Other Scientific and Technical Consulting
518210 – Data Processing, Hosting, and Related Services             541990 –     All Other Professional, Scientific, Tech
541330 – Engineering Services                                                    Consulting
541499 – Other Business Support Services                            561110 –     Office Administrative Services
541511 – Custom Computer Programming Services                       561210 –     Facilities Support Services
541512 – Computer Systems Design Services                           561311 –     Employment Placement Agencies
541513 – Computer Facilities Management Services                    561320 –     Temporary Help Services
541519 – Other Computer Related Services                            561330 –     Professional Employer Organization
541611 – Administrative Mgt and General Mgt                         561410 –     Document Preparation Services
         Consulting                                                 611420 –     Computer Training
541612 – HR and Executive Search Consulting Services
541613 – Marketing Consulting Services


4813 – Telephone Communications                                     7374   –   Data Processing and Preparation
5045 – Computers & Computer Peripheral Equipment                    7375   –   Information Retrieval Services
       and Software                                                 7376   –   Facilities Support, Computer and Data Systems
7361 – Employment Agencies                                          7378   –   Computer Facilities Management
7363 – Help Supply Services                                         7379   –   Computer Related Services, NEC
7371 – Computer Programming Services                                8741   –   Management Services
7372 – Prepackaged Software                                         8742   –   Management Consulting Services
7373 – Computer Integrated Systems Design                           8748   –   Business Consulting Services, NEC

4080 McGinnis Ferry Road, Suite 803
Alpharetta, GA 30005                                  Page 2 of 5                                                   770.416.9900               Universal Business Solutions, LLC - Cage Code: 3HGY9       
                                          Capabilities Statement for Fiscal Year 2010


D302   Automatic Data Processing Systems Development
       –                                                            R302 – Automatic Data Processing Development &
D306   Automatic Data Processing Systems Analysis
       –                                                                   Programming
D307   Automated Information Systems Services
       –                                                            R303 – Automatic Data Processing Services Data Entry
D308   Automatic Data Processing Programming
       –                                                            R306 – Automatic Data Processing System Analysis
       Services                                                     R307 – Automated Information System Services
D311 – Automatic Data Processing Data Conversion                    R399 – Other Automatic Data Processing Services
       Services                                                     V25 – Civilian Personnel Recruitment
                                                                    7030 – Automatic Data Processing Software


92040   –   Programming Services, Computer                          20964   Personnel Software
20968   –   Programming: Basic, Assembler, etc.                     91829   – Computer Software Consulting
20988   –   Tools, Programming and Case                             91885   – Personnel/Employment Consulting
20867   –   Programming: Basic, Assembler, Computer                 92007   – Applications Software for Microcomputer
            Assisted Software Engineering Tools (CASE),                       Systems: Business, Mathematical/Statistical,
            Libraries, etc.                                                   Medical, Scientific, etc.
20854 –     Internet and Web Site Software for                      92014   – Applications Software (For Minicomputer
            Microcomputers                                                    Systems)
20846 –     E-Commerce Software (Microcomputer)                     92045   – Software Maintenance/Support
20863 –     Personnel Software                                      92056   – Systems/Executive Software, Microcomputer
20942 –     E-Commerce Software (Mini/Mainframe                     92063   – Systems/Executive Software, Minicomputer
            Computer)                                               92064   – System Implementation and Engineering
20943 –     EDI (Electronic Data Interchange) Translator                      Services
            Software, Mini/Mainframe Computer                       92065   – System Requirements Quality Assurance Review
20954 –     Internet and Web Site Software for Main Frame           92091   – Training, Computer Based (Software Supported)
            Computers                                               96269   – Personnel Services, Temporary

UBS products and services can be purchased with credit cards, purchase orders or typical small business methods under
GSA Schedule 70 (GS-35F-0109V).


Centers for Disease Control and Prevention:

Procurements and Grants Office: - Office of the Director has been working on improvements to PGO’s communication
strategies and tools. The Procurement and Grants Office was looking for assistance to improve its internal and external
communications. PGO has determined that its primary communication interface both internal and external to CDC requires
updating and enhancing. Enhancements and regular updates ensures that our customers can easily locate and access current
and accurate information; thus, allowing them to make better informed decisions. The PGO - Office of the Director had been
working on improvements to PGO’s communication strategies and tools and determined that its primary communication
interface both internal and external to CDC required updating and enhancing. The enhancements and regular updates
ensure that PGO customers can easily locate and access current and accurate information; thus, allowing them to make
better informed decisions. The contract provided for support for the PGO Performance Management Branch. We worked
with the PGO Performance Management Branch staff to identify current internet and intranet needs, develop and or
redesign inter/extra/intranet sites, and implement new and or redesigned inter/extra/intranet sites.

4080 McGinnis Ferry Road, Suite 803
Alpharetta, GA 30005                                  Page 3 of 5                                             770.416.9900               Universal Business Solutions, LLC - Cage Code: 3HGY9             
                                            Capabilities Statement for Fiscal Year 2011

Primarily, we work with the PGO Performance Management Branch, but also assisted with branch communications as
assigned and time permitting.

Center for Infectious Diseases: Had a need to provide centralized access to infectious disease information to CDC officials.
The data was stored in multiple locations and in multiple technology formats. CDC had previously tried a middleware
solution but spent significant investments and it was not successful. UBS and an alliance partner built a consolidated portal
from which CDC officials could access infectious disease data and reports from various facilities in different cities and
regions across the country. The portal was built in a Java framework. The UBS solution was all code and no middleware.
Because the data did not have to be changed from its original format the UBS approach and solution was non-disruptive.
Our approach was built upon the rich context of UBS’s capabilities and best practice expertise in organizational strategy and
performance, Business Process Management and IT solution lifecycle management. This reduced the number of parties
required for a given solution and minimized risk.

National Security Agency: (NSA) The NSA/CSS core missions are to protect U.S. national security systems and to produce
foreign signals intelligence information. UBS is part of a project that supports a wide variety of labor categories that includes
Technical Services, Program Management, Signals Intelligence, Research, Administrative and Records management for several
departments. All of this work requires personnel to maintain a T/S (top secret) clearance with a full-scope polygraph. UBS has been
instrumental in providing personnel for key strategic positions for multiple years on this classified project.

Lee Memorial Health System: (LMHS) is the leading provider of healthcare services in southwest Florida and the
largest and only community-owned healthcare system in the area that receives no direct tax support. Their challenges
were to bring new staff on faster and replace a paper-based, error prone employee on-boarding process that revolved
around their legacy mainframe systems. Lee Memorial started with an employee on boarding system. This was complex in
their environment with multiple locations and systems. With a staff size of over 9,000 employees and fairly high turnover
consistent with the medical industry their on-boarding process was costly and time consuming. Lee Memorial’s employee
on-boarding process consisted disparate, diverse technologies and applications including a recruiting system, HR system,
and Payroll system. Much of the workflow was done through email and it was a very manually intensive to set up the new
employee on the various applications and systems necessary for them depending on their role. There was no way to track
data throughout the process to ensure consistency and the time to go through the entire process varied and was lengthy.
We worked with Lee Memorial to implement a new streamlined employee on-boarding process that dramatically cut down
the time to on board a new employee, increased productivity, and gave them a historical view of the activities. Our solution
was to implement a 90 day deployment of new on-boarding process that integrated multiple systems and organizations.

USDA: The USDA had a need for new application development and maintenance on various financial systems and security
programs. UBS performed consulting services for the Guaranteed Load System and the Web Farms projects. UBS provided
resources and staffing assistance, supporting application development and maintenance for various financial systems and
security projects, as well as for the development of eForms, used for government documents and communication between
various agencies, and assistance with the development and infrastructure support related to the USDA Web Farm on several
agency-levels, department-level, and multi-department projects.

The United States Secret Service: (USSS) carries out two significant missions: protection and criminal investigations.
The USSS protects the President and Vice President, their families, heads of state, and other designated individuals;
investigates threats against these individuals; protects the White House, Vice President's residence, Foreign Missions, and
other buildings within Washington D.C. The USSS also investigates violations of laws relating to counterfeiting of obligations
and securities of the United States; financial crimes that include but are not limited to access device fraud, financial
institution fraud, identity theft, computer fraud, and computer based attacks on our nation's financial and
telecommunications infrastructure. The goal of our project was to enable USSS Office of Human Resources and Training
(HRT) to improve their business processes to achieve a higher organizational and operational efficiency. The ability to
attract and retain high caliber personnel is dependent upon efficient and effective processes to rapidly on-board the best
and brightest talent available. UBS was instrumental in supporting the USSS Office of Human Resources and Training (HRT)
in developing and reengineering some of its’ key business processes related to employee on-boarding (supporting the Secret
Service 2008-2013 Human Capital strategic plan). The initial business challenge UBS tackled involved the need to be able to
determine suitability and clearance eligibility in a relatively short period of time, which requires validations and
confirmations in various systems throughout the Department of Homeland Security as well as other federal agencies.

4080 McGinnis Ferry Road, Suite 803
Alpharetta, GA 30005                                     Page 4 of 5                                                  770.416.9900              Universal Business Solutions, LLC - Cage Code: 3HGY9         
                                          Capabilities Statement for Fiscal Year 2011

Aetna: UBS helped to build an internal business application for account management and tracking. Following Aetna’s
SDLC, UBS and Aetna resources jointly defined requirements, completed the system design and then developed the new
application. A full set of documentation including requirements manuals, design documents, test plans / test scripts, and
user manuals was created. The requirements gathering included JAD sessions along with other techniques. The UBS project
manager worked with the Aetna program manager to confirm requirements and manage the schedule and deliverables.

Wyndham Hotels and Resorts: Wyndham Vacation Ownership (WVO) is the world’s largest Time Share organization.
WVO needed a way to integrate reservations and membership information from its many disparate legacy systems, support
the existing Property Management systems and migrate to next generation systems. UBS responded by designing,
developing and deploying PRISM, a centralized information repository and messenger (store and forward methodology)
based upon the H.I.T.I.S. XML standards, which transformed data from each of the connected system into a common
information format. PRISM contains an information analysis engine, which recognizes changes in the underlying
information store and distributes those changes to the connected legacy systems and business functions. The outbound data
transformation engine formats messages or data sets, as appropriate, for each legacy system and distributes the information
updates. PRISM also integrated reservation and confirmation messages from/to various business partners and the GDS
(Global Distribution System).

Johnson Industries: Starting as a single storefront in 1924, Johnson Industries has grown to become a leader in
automotive original equipment (O.E.M.) and aftermarket parts, equipment and supplies. The company now serves repair
facilities throughout the United States, operating as a truly national company, yet holding tightly to its main street values.
Johnson Industries had built a home grown data warehouse that had evolved over time through different versions of MS SQL
Server. The warehouse suffered from a lack of documentation and a comprehensive data dictionary resulting in data
integrity and data duplication issues. UBS created a comprehensive data dictionary and performed extensive data analysis
of the warehouse and its feeds to resolve perceived data integrity and duplication issues. All issue resolutions were
captured in scripts for migration or correction of feeds. Actual migration of the warehouse from SQL 2000 to 2005 was
performed and analyzed multiple times to minimize the timeline of production migration. All cubes were analyzed,
documented, upgraded to 2005, rebuilt as required and optimized for performance. New dimensions were added to the
warehouse to support complex sales analytics. Data feed scripts were duplicated, corrected and built to run in parallel to
allow for warehouse updates to be completed within the time allotted each day by the client.

4080 McGinnis Ferry Road, Suite 803
Alpharetta, GA 30005                                  Page 5 of 5                                                770.416.9900

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