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									Broadmeadows Community
   Neighbourhood Renewal
 Engaging the Community 2004-2006
 Shared Learning’s, Building Futures

                 Prepared March-May 2006
                                                                              Broadmeadows Community Neighbourhood Renewal
                                                                                             Engaging the Community 2004-2006




                                         Contents
                                        1.   Setting the scene                                   3

                                        2.   Health and Wellbeing                                6

                                        3.   Community Safety                                   35

                                        4.   Housing and Environment                            47

                                        5.   Employment and Learning                            56




Project Partnerships
Community Development Planning and Research
Christine Nunn Director

Shepparton Office
2510 Midland Highway
CANIAMBO Vic 3631
Ph       03 5828 9217
Fax      03 5828 9217
Mobile 0418 106 199
Email    cnunn@iinet.com.au


Disclaimer
Any representation, statement, opinion or advice expressed or implied in this publication is made in good faith but on the basis that
Project Partnerships, its agents and employees are not liable for any damage or loss which has occurred or may occur, in relation to
the person taking or not taking (as the case may be) action, in respect of any representation, statement or advice referred to above.

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1. Setting the scene
Neighbourhood Renewal was launched in Broadmeadows in 2003 and is funded to 2011. Work initially centred on gaining an
understanding of the local community including the history of the area, the services available, issues and concerns of residents and
service providers and projects that were addressing these as well as informing as many residents, service providers and businesses
about the proposed development of a Neighbourhood Renewal project in Broadmeadows.

The Broadmeadows Neighbourhood Renewal site is located in the southern section of the City of Hume. It is bounded by the
Melbourne – Sydney railway line to the west, on the east by Jack Roper Reserve, the Western Ring Road is the southern boundary
and Camp Road provides the northern boundary.




In 2004 residents were asked more specifically about living in Broadmeadows – what they liked and appreciated, what concerned
them and how they would like to address these things. Project Partnerships conducted four community forums and Melbourne
University collected 300 surveys from residents living in the Broadmeadows Community Neighbourhood Renewal area. The

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information gained from these approaches informed the development of the first Community Action Plan. A Neighbourhood Renewal
Manager was engaged, HomeGround together with Dallas Neighbourhood House was contracted to provide specialist community
development support and Hume City Council, specifically the Economic Development Team and the Hume Global Learning Centre
together with the Dallas Neighbourhood House and Workforce Plus were engaged to provide specialist employment and learning
support to the project.

Many of the themes and ideas that residents raised throughout all the consultations were and continue to be inter-related. For
example the availability of frequent, accessible and cheap public transport is important for providing access to services, access to
training, employment and leisure as well as opportunities for reducing traffic congestion and air pollution. As a result there are many
issues and solutions that are recurring and that could fit into one or more of the priority areas of interest that were identified at the
commencement of the Broadmeadows Community Neighbourhood Renewal project. These areas of interest subsequently guided
the development of four sub-committees of the Broadmeadows Advisory Team (BAT) 2004:
    Health and well being;
    Community safety;
    Housing and environment; and
    Employment and Learning.
These areas of interest and sub-committees acknowledge the World Health Organisation definition of health
                    “A state of physical, social and mental wellbeing, and not merely the absence of disease or infirmity. [and]
 The extent to which an individual or group is able, on one hand, to realise aspirations and satisfy needs and on the other hand, to change or cope
  with the environment. Health is therefore seen as a resource for every day life, not the objective for living; it is a positive concept emphasising
                                            social and personal resources, as well as physical capacity.”1

The Broadmeadows Community Neighbourhood Renewal will be utilising the “social model of health” to guide the way in which
interactions with the community will occur. For each of these areas of interest a broad definition was identified to guide the working
groups in what could be considered.

Since the completion of this first plan in July 2004 there has been an inordinate amount of work undertaken by residents and workers
to implement the strategies identified as well as make a range of other things happen – from family fun days and information days to
consulting specific parts of the community about their issues and concerns, taking community action to gain media coverage and
advocating to local agencies and governments for changes to the way services are delivered. As with any plan, it evolves and
changes in response to the context in which it is operating. Some factors that have influenced what has happened are:
    Who becomes engaged at what point of time – residents, workers, business people;
    The individual members of committees and their passions;
    Issues of the time – social, economic, environmental – that are raised from an incident affecting people involved or the whole
    community;
    The skills and experience of workers supporting implementation;

1
    WHO, 1986 and 1997 http://www.who.dk/InformationSources
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    The time agencies have to offer and the ability of staff to become involved;
    The funding streams that become available;
    Changes to the role of service providers as a result of government tendering processes; and
    Priorities identified by different levels of government.

The following is a summary of what has happened, who has been involved and what have been the outcomes for residents and
organisations involved over the period 2004-2006.

It demonstrates the incredible amount of energy that has been required to make the changes residents want for their community, the
time that it takes to bring about change and how you don‟t necessarily always get what you expect from actions that you take, but it
may turn out for the better anyway…….and it also shows that there can be many barriers to achieving what is desired but this does
not mean residents or workers have given up, but rather they may be working on a another way to approach the problem or taking
time out to work on other parts of the strategy which will help raise their spirits or to find other people that can help or to find the right
time to address the issue again. It may in fact mean that there have been great learnings for both individuals and groups of people
and that these learnings are often about building the strength of individuals and the community to make decisions about the things
that are important to them.

The Broadmeadows Community Neighbourhood Renewal project has certainly touched many people and “citizen involvement” has
been an essential part of the community development which has occurred. All citizens that have been involved have learned some of
the planning processes as they have taken on responsibilities over the past three years. This has included assisting in answering
one or more of the following questions:
    What is the consensus vision of our collective future? (A community vision statement).
    What are all the possible ideas for actions we can take to improve the quality of life in the area, given our vision statement?
    How do we get things done? How do we organise, plan, and implement plans?
    Who will do the work? Who will lead, and who will follow?
    Where do we find all the resources to implement our initiatives?
In doing so residents and workers have become exposed to the three processes of community change
    Social Action,
    Planning, and
    Strategic Planning.

The development of an easy to use record keeping tool would assist in maintaining this incredible listing of actions and outcomes into
the future as well as providing an opportunity to record an evidence base of good practice…..if we have missed anything, it was
excluded only because a record wasn‟t handed on, those currently involved are so busy with current happenings it was not thought of
or that those involved may have changed and some steps along the way have been forgotten.

If you are reading this and become aware of important actions and/or things that have residents have gained by being involved in a
particular activity, please contact Ros Vincent BCNR Manager so that these too can be recorded.

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2. Health and Wellbeing
“Health and wellbeing” includes a wide understanding of the meaning of health, such as having access to a healthy diet including the
ability to buy sufficient good food and having access to safe housing. It also includes the ability to lead an active life free from ill-
health (physical and emotional), improving people‟s incomes, participation in the community (social and recreational groups, formal
and informal) as an active citizen, to be able to identify and reach your dreams and to be able to change or cope what is happening
in your life (family and community). The latter requires support from families, friends and communities, these social support networks
are very important in helping people solve problems and deal with adversity, as well as in maintaining a sense of accomplishment
and control over life circumstances. The caring and respect that occurs in social relationships, and the resulting sense of satisfaction
and well-being, seem to act as a buffer against health problems. There is also a need to have access to health services, particularly
those designed to maintain and promote health, to prevent disease, and to restore health and function. This will include the health
services continuum of care from prevention through to treatment.2

Community Concern          Timeframe        Activity or Program                   Lead Agency &        Outcomes including development of/connections to other
                                                                                  others involved      related activities or programs

2.1       Promote Active Citizenship
PRIORITY 1                                  Establish and maintain BCNR           HomeGround,              Terms of Reference developed November 2004. This
Provide information                         Health and Well being Working         Dianella                  included:
and help improve the                        Group                                 Community                       o Vision
skills of residents so                                                            Health Service                  o Mission
they can better                                                                   and DHS BCNR                    o Priority areas (NB: these seemed to focus the
participate in the                                                                Manager                              resident priorities identified in earlier consultation)
community and civic                                                                                        Regular meetings have been held evidence of September
life                                                                                                        2004, November 2004, December 2004, February 2005,
                                                                                                            March 2005, April 2005, May 2005, July 2005, September
                                                                                                            2005, October 2005, November 2005, December 2005,
                                                                                                           Regular attendance of residents at meetings.
                                                                                                                  o between 1-6
                                                                                                                  o at specific meetings there have been many more
                                                                                                                       (up to 15)
                                                                                                                  o 3 representatives nominated and were accepted
                                                                                                                       as members of the BAT


2
      Adapted from
          Municipal Public Health Planning Framework Local Government Planning for Health and Wellbeing website http://www.health.vic.gov.au/localgov/mphp.htm;
          “Healthy Cities And The City Planning Process A Background Document On Links Between Health And Urban Planning” by L.J. Duhl & A.K. Sanchez For The World Health
          Organisation 1999:
          National Strategy for Neighbourhood Renewal “renewal.net”, the on-line guide to what works in neighbourhood renewal http://www.renewal.net/default.asp; and
          “A better quality of life for the people of Luton Luton‟s Community Plan 2002 – 2012” www.luton.gov.uk
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Community Concern      Timeframe     Activity or Program               Lead Agency &       Outcomes including development of/connections to other
                                                                       others involved     related activities or programs
                                     Establish and maintain BCNR                               Engagement of key health providers @ majority of meetings
                                     Health and Well being Working                                     o Dianella Community Health Services
                                     Group continued…..                                                o Hume City Council
                                                                                                       o Broadmeadows UnitingCare - Murdell House
                                                                                               Supported by other organisations
                                                                                                       o DHS – BCNR Manager
                                                                                                       o Homeground – range of staff
                                                                                               Specialist support has been provided by
                                                                                                       o Melbourne University
                                                                                                       o Broadmeadows Health Services
                                                                                               Meeting structure has changed over time to be more
                                                                                                effective in terms of:
                                                                                                       o Knowing what decisions have been made
                                                                                                       o Following priorities from the Community action
                                                                                                            Plan
                                                                                               Clearly articulating what is to be done and who will do it

                       Ongoing       Establish and maintain BCNR       BCNR,                   the residents from the Safety House Committee worked to
                                     Community Safety Working          Meadowbank               plan the first meeting of the BCNR Community Safety
                                     Group                             Primary School,          Working Group - June 2004
                                                                       Hume City               Terms of Reference developed and adopted October 2004
                                                                       Council, Victoria               o Vision
                                                                       Police -                        o Mission
                                                                       Broadmeadows,           4x Priority areas were identified adding to the Community
                                                                                                plan developed in 2004. These were:
                                                                                                       o Misuse of alcohol and other drugs
                                                                                                       o Environment and quality of life
                                                                                                       o Improved safety for pedestrians
                                                                                                       o Youth and child safety
                                                                                               Meetings have been held regularly: September 2004,
                                                                                                October 2004, November 2004, December 2004, June
                                                                                                2005, and July 2005. These meetings have been
                                                                                                supplemented by planning and implementation meetings
                                                                                                relating to specific activities such as the Community Safety
                                                                                                Expo etc
                                                                                               Regular attendance of residents at meetings.
                                                                                                       o between 6-15
                                                                                                       o residents regularly outnumber agency
                                                                                                            representatives
                                                                                                       o 10 representatives were nominated and 3 were
                                                                                                            accepted as members of the BAT




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Community Concern      Timeframe     Activity or Program               Lead Agency &     Outcomes including development of/connections to other
                                                                       others involved   related activities or programs
                                     Establish and maintain BCNR                               Engagement of key organisations concerned about
                                     Community Safety Working                                   community safety
                                     Group continued….                                                o Victoria Police
                                                                                                      o Hume City Council
                                                                                                      o Safety House Committee
                                                                                                      o Neighbourhood Watch
                                                                                                      o Meadowbank Primary School
                                                                                               Improved understanding by residents about:
                                                                                                      o Complaint procedures to AGL, Hume City
                                                                                                          Council, Police. For example
                                                                                                                   Blown street light globes
                                                                                                                   Syringes
                                                                                                                   Wandering dogs
                                                                                                                   Broken or raised footpaths
                                                                                                                   Rubbish in public spaces etc
                                                                                                      o The role of some agencies and services in
                                                                                                          relation to community safety as well as what they
                                                                                                          do generally
                                                                                                      o What is happening across all BCNR working
                                                                                                          groups
                                                                                               Community Safety Working Group provided input to the
                                                                                                development of the “Hume Community Safety Guide”
                                                                                                developed by Hume City Council

                       Ongoing       Establish and maintain BCNR       DHS BCNR                Last working group to be set up
                                     Housing and Environment           Manager                 Tried to align the HCC Urban Renewal and neighbourhood
                                     Working Group                     HomeGround               Renewal so this group was originally guided by HCC work
                                                                       Services, Hume           and so Terms of Reference were not developed. This
                                                                       City Council             included.
                                                                                               HCC Urban Renewal withdrew in June 2005, however the
                                                                                                group has continued to work on priorities that were
                                                                                                established by BCNR
                                                                                               The first meeting held November 2004
                                                                                               Regular meetings have been held: November 2004,
                                                                                                February 2005, March 2005 x 2, April 2005, May 2005, June
                                                                                                2005, (July focused on Transport issues), August 2005,
                                                                                                September 2005, October 2005, November 2005,
                                                                                                December 2005, January 2006, February 2006
                                                                                               Regular attendance of residents at meetings.
                                                                                                       o between 4-10 (usually 5)
                                                                                                       o 3 representatives nominated and were accepted
                                                                                                            as members of the BAT



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Community Concern      Timeframe     Activity or Program               Lead Agency &     Outcomes including development of/connections to other
                                                                       others involved   related activities or programs
                                     Establish and maintain BCNR                               Engagement of an Olsen Place trader and regular
                                     Housing and Environment                                    attendance at the meetings
                                     Working Group continued….                                 Engagement of key housing and environment organisations
                                                                                                @ majority of meetings
                                                                                                       o DHS - BCNR Manager
                                                                                                       o HomeGround
                                                                                                       o Hume City Council Urban Renewal (prior to June
                                                                                                            2005)
                                                                                                       o DHS – OOH Broadmeadows Manager Housing
                                                                                                            Services
                                                                                               Supported by other organisations/sections of the same
                                                                                                organisations
                                                                                                       o DHS – OOH Stock Planner
                                                                                                       o DHS – NR Manager
                                                                                               Production of leaflets on tenant maintenance process & the
                                                                                                involvement of OOH Manager and HomeGround Tenancy
                                                                                                Service on working group
                                                                                               Improved understanding by residents about:
                                                                                                       o The way decisions are made about public
                                                                                                            housing stock
                                                                                                       o The way to access maintenance from OOH
                                                                                                       o Complaint procedures to Hume City Council,
                                                                                                            Office of Housing. For example
                                                                                                                     Overhanging trees
                                                                                                                     Damaged garbage bins
                                                                                                                     Rubbish removal
                                                                                                                     Requesting maintenance
                                                                                                                     Public transport
                                                                                                                     What is happening across all BCNR
                                                                                                                      working groups
                                                                                               Improved relationship between residents and the local Office
                                                                                                Of Housing staff as staff members have increased their
                                                                                                participation in BCNR activities
                                                                                               Residents have a greater understanding of the Stock
                                                                                                Planning projects that the Office of Housing has planned
                                                                                               Residents feel they have been heard




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Community Concern      Timeframe     Activity or Program               Lead Agency &     Outcomes including development of/connections to other
                                                                       others involved   related activities or programs
                                     Establish and maintain BCNR       Hume City               Employment and Learning program launched August 2004
                                     Employment and Learning           Council and              with its first meeting and a public announcement of the
                                     Working Group                     Dallas                   appointment of staff etc
                                                                       Neighbourhood           Terms of Reference approved February 2005. This included
                                                                       House                    its
                                                                                                       o Vision
                                                                                                       o Aims
                                                                                               A Strategy Plan was developed and approved
                                                                                               Regular meetings have been held September 2004, October
                                                                                                2004, November 2004, December 2004, January 2005,
                                                                                                February 2005,march 2005, May 2005, June 2005, July
                                                                                                2005, August 2005, September 2005, October 2005,
                                                                                                November 2005, December 2005, February 2006
                                                                                               Regular attendance of residents at meetings.
                                                                                                       o between 1-4
                                                                                                       o 3 representatives nominated and were accepted
                                                                                                             as members of the BAT
                                                                                               It was reported that the residents attending the ELC Working
                                                                                                Group keep changing (i.e. no continuity). It is felt that this
                                                                                                relates to the complexity residents are faced with and that
                                                                                                there are not many small projects or quick outcomes in
                                                                                                terms of increasing employment opportunities for residents
                                                                                               Engagement of key education and training organisations @
                                                                                                majority of meetings
                                                                                                       o Kangan Batman TAFE – Jobs Plus, NEIS,
                                                                                                       o Dallas Neighbourhood House
                                                                                                       o Infoxchange
                                                                                                       o School Focused Youth Service Dianella
                                                                                                             Community Health
                                                                                                       o Workforce Plus
                                                                                                       o Matchworks
                                                                                                       o IPA personnel
                                                                                                       o Hume City Council – Global Learning Centre,
                                                                                                             ELC, Urban Renewal
                                                                                                       o AMES Employment
                                                                                                       o Apprenticeships Plus
                                                                                               Supported by other organisations
                                                                                                       o DHS – BCNR Manager
                                                                                               There are no representatives on the Working Group from
                                                                                                the following sectors
                                                                                                       o Employers
                                                                                                       o Secondary schools



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Community Concern      Timeframe     Activity or Program               Lead Agency &     Outcomes including development of/connections to other
                                                                       others involved   related activities or programs
                                     Establish and maintain BCNR                               It is reported difficult to engage representatives from these
                                     Employment and Learning                                    groups as regular attendees of the Working Group,
                                     Working Group continued ….                                 however, they do commit from time to time to participate in
                                                                                                specific activities that the ELC Working Group sponsors.
                                                                                               Some organisations have dropped from participation since
                                                                                                commencement as a result of changes to funding in the
                                                                                                local area
                                                                                                        o Distinctive options
                                                                                                        o Skillslink
                                                                                               Residents involvement in the Employment and Learning
                                                                                                Working Group has resulted in them gaining:
                                                                                                        o Information about education and training
                                                                                                             opportunities
                                                                                                        o Information about employment patterns, trends
                                                                                                             etc
                                                                                                        o Temporary employment at the City of Hume for I
                                                                                                             resident
                                                                                                        o Part time position at Hume Global Learning
                                                                                                             Centre for 1 resident




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Community Concern      Timeframe     Activity or Program               Lead Agency &     Outcomes including development of/connections to other
                                                                       others involved   related activities or programs
                                     Establish and maintain BCNR       DHS BCNR                Priori to commencement BCNR Manager met regularly with:
                                     Advisory Team (BAT)               Manager                          o Key Stakeholder organisations to develop
                                                                                                            understanding of BCNR, the role of residents in
                                                                                                            the BCNR and it assisted them to determine
                                                                                                            which working groups they would join
                                                                                                        o Nominated resident BAT members to develop a
                                                                                                            process for selecting key stakeholder
                                                                                                            organisations to the BAT and determined the
                                                                                                            agencies to be appointed onto the BAT
                                                                                               Terms of Reference developed and accepted this also
                                                                                                included Operational Guidelines
                                                                                               3x residents from each BCNR Working Group
                                                                                               Training needs assessment of resident members
                                                                                                undertaken
                                                                                               Kangan Batman TAFE provided orientation program for
                                                                                                resident members based on the training needs assessment
                                                                                               Nomination process occurred via the working groups
                                                                                               Process gave voice to community i.e. own decision making
                                                                                               Maintain contact with residents that were not elected to
                                                                                                ensure input and alignment with Neighbourhood Renewal
                                                                                               First formal meeting October 2005
                                                                                               Engaged a wide range of community organisations and
                                                                                                agencies:
                                                                                                        o Hume City Council
                                                                                                                    NR Employment Co-ordinator
                                                                                                                    Community Planner
                                                                                                                    Urban Renewal
                                                                                                        o Broadmeadows Family Services, Anglicare
                                                                                                        o Melbourne City Mission
                                                                                                        o Infoxchange
                                                                                                        o Homeground Services
                                                                                                        o Centrelink
                                                                                                        o DHS, Neighbourhood Renewal
                                                                                                        o Meadowbank Primary School
                                                                                                        o Campmeadows Primary School
                                                                                                        o Dallas Neighbourhood House
                                                                                                        o Dianella Community Health
                                                                                                        o DHS, Disability Services
                                                                                                        o Victoria Police Broadmeadows




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Community Concern      Timeframe     Activity or Program               Lead Agency &     Outcomes including development of/connections to other
                                                                       others involved   related activities or programs
                                     Establish and maintain BCNR                         The networking opportunity has contributed to a range of joint
                                     Advisory Team (BAT)                                 submissions being prepared to address identified needs. Some
                                     continued…..                                        of these have been successful, others unsuccessful and some
                                                                                         are still pending. They include:
                                                                                             Parent Connect submission to FACS (Oct 2005) – a joint
                                                                                              submission by Infoxchange, Anglicare, Meadowbank and
                                                                                              Campmeadows primary schools to give computers to single
                                                                                              parents in the BCNR area
                                                                                             Community Bus submission – Broadmeadows Disability
                                                                                              Services submitted to Department of Victorian Communities
                                                                                              for a community bus service but was unsuccessful
                                                                                             SPAN (Sustainable Physical Activity in Neighbourhoods)
                                                                                              submission prepared by Dianella Community Health
                                                                                              Services in conjunction with Dallas neighbourhood House,
                                                                                              Meadowbank Primary School and Hume City Council and
                                                                                              HomeGround through DHS Public Health Department for “a
                                                                                              whole of community physical activity project within an NR
                                                                                              setting”. Although the application was unsuccessful there
                                                                                              were a range of positive outcomes
                                                                                                     o Development of a map of supporting structures –
                                                                                                          e.g. how to feed information and to receive
                                                                                                          information from the Hume Moreland Primary
                                                                                                          Care Partnership
                                                                                                     o Increased commitment to the BCNR residents
                                                                                                          needs and aspirations for their community
                                                                                                     o Small initiatives by individual agencies
                                                                                                     o Recognition of need to coordinate services and
                                                                                                          speak to each other about what is being planned
                                                                                             Well for Life submission Dianella Community Health, Hume
                                                                                              City Council and Dallas neighbourhood House -to engage
                                                                                              older people in the social support groups that the Dallas
                                                                                              Neighbourhood House convenes. These groups include
                                                                                              people from a CALD background as well as Anglo-
                                                                                              Australian groups. $15,000 has been received.




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Community Concern      Timeframe     Activity or Program               Lead Agency &     Outcomes including development of/connections to other
                                                                       others involved   related activities or programs
                                     Establish and maintain BCNR                               Resident members undertook training – 10 week program
                                     Advisory Team (BAT) continued                                  Exploring Terms of Reference for BAT
                                     ….                                                             Final draft of TOR
                                                                                                    Communication Skills
                                                                                                             Verbal/Non verbal
                                                                                                             Presenting/Public Speaking
                                                                                                             Active Listening
                                                                                                    Communication Skills
                                                                                                              Writing in Plain English
                                                                                                             Writing Business Letters
                                                                                                    Writing Business Letters: Drafting letters following
                                                                                                    Transport Issues meeting
                                                                                                    Writing Press Releases
                                                                                                    Making the most of your meetings
                                                                                                             How not to make meetings a waste of time!
                                                                                                    Team Skills
                                                                                                             What are teams?
                                                                                                             What makes a good team?
                                                                                                    Team roles
                                                                                                    Team Skills
                                                                                                             Working together
                                                                                                             Conflict Resolution
                                                                                                    Meeting our clients needs
                                                                                                             principles of “customer service”
                                                                                                             what do we need to know, and how do we get
                                                                                                              this information?
                                                                                                    Advocacy
                                                                                                        Putting it all together – wrap up of essential skills
                                                                                                         and knowledge we‟ve learnt and practiced to
                                                                                                         perform the role of BAT member




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Community Concern      Timeframe     Activity or Program                 Lead Agency &     Outcomes including development of/connections to other
                                                                         others involved   related activities or programs
                       Ongoing       Community Notice Board in           BCNR                  Community Notice Board erected by Hume City Council
                                     Olsen Place                                                2004 following advocacy by BCNR Manager
                                     Residents in all BCNR Working                             BCNR Community Safety and Health and Wellbeing
                                     Groups identified the need to                              Working Groups contributed to the development of
                                     have a place where residents can                           guidelines for how the Community Notice Board can be
                                     find out what is happening in the                          utilised
                                     local area and where they can                             The Community Notice Board is utilised by a wide range of
                                     promote activities or programs                             organisations and BAT volunteer residents encourage
                                     they may be involved in.                                   organisations to have information placed there
                                                                                               HomeGround manages the Notice Board – this includes
                                                                                                providing access arranging maintenance when required,
                                                                                                taking down old notices
                                                                                               The Community more informed about what is happening
                                                                                                particularly in the BCNR project.
                                                                                               People actively seek information from the Notice Board

                       Ongoing       Newsletter                          BCNR Team and         Olsen Place Oracle publication commenced May 2005
                                     A small publication called the      Resident              Also published June 2005, September 2005, December
                                     Olsen Place Oracle developed to     volunteers             2005, February 2006
                                     provide residents in the BCNR                                      o The Health and Well being Working Group would
                                     area and agencies with                                                  like to publish on a fortnightly basis, in reality it is
                                     information on a monthly basis                                          published bi monthly
                                     that lets people know what goes                                    o To publish more regularly would require
                                     on in the BCNR. It includes a                                           additional resources – more volunteers as well as
                                     calendar of events.                                                     worker time to support volunteers
                                                                                                        o Volunteers distribute the newsletter in local
                                                                                                             community – how many involved depends on the
                                                                                                             things going on
                                                                                                        o Sometimes people are paid to deliver the
                                                                                                             newsletter
                                                                                                        o The newsletter is delivered to all residents in the
                                                                                                             BCNR area
                                                                                                        o The Calendar which is part of the newsletter is
                                                                                                             now produced every month for distribution and
                                                                                                             display
                                                                                               Residents more aware of what is happening - Evidence that
                                                                                                people are using the calendar in particular as they contact
                                                                                                agencies/groups to participate in activities advertised
                                                                                               Traders are advertising their businesses
                                                                                               Opportunity to advertise local businesses has assisted in
                                                                                                facilitating interaction between Homeground and local
                                                                                                traders



Prepared by Project Partnerships for the Broadmeadows Community Neighbourhood Renewal Project                                                            15 of 75
                                                                                 Broadmeadows Community Neighbourhood Renewal
                                                                                                Engaging the Community 2004-2006
Community Concern      Timeframe     Activity or Program                 Lead Agency &       Outcomes including development of/connections to other
                                                                         others involved     related activities or programs
                                     Newsletter continued…..                                    Residents, agencies and local traders have started to
                                                                                                 contribute copy for the Olsen Place oracle and the calendar
                                                                                                A group of young people wrote a profile on an Employment
                                                                                                 and Learning Working Group member
                                                                                                The Olsen Place Oracle is not translated into relevant
                                                                                                 community languages
                                                                                                        o Would like to engage some community
                                                                                                            volunteers to undertake this task

                       Ongoing       Broadmeadows Grassroots             Infoxchange            Commenced 2004
                                     Networking @                        All organisations      Managed by Infoxchange Grassroots Networking Program
                                     http://www.broadmeadows.grassr      and residents           for the community
                                     oots.org.au                         can contribute to      Both residents and agencies have been contributing content
                                     Infoxchange Australia have          the site                to the site
                                     created a website for the                                  The site is constantly being up-dated and/or modified to:
                                     Broadmeadows Community &                                           o make it easier to navigate
                                     Agencies to access current                                         o reflect the current status of the Broadmeadows
                                     relevant information in the                                             Community IT Hub and website
                                     Broadmeadows area. There are
                                     a number of interactive features
                                     such as:
                                         the news page
                                         for sale section
                                         library where you can add
                                          your own items to share with
                                          the community
                                         Search for useful links
                                         become a free member; and
                                         register to receive news and
                                          updates




Prepared by Project Partnerships for the Broadmeadows Community Neighbourhood Renewal Project                                                      16 of 75
                                                                              Broadmeadows Community Neighbourhood Renewal
                                                                                             Engaging the Community 2004-2006
Community Concern      Timeframe     Activity or Program               Lead Agency &     Outcomes including development of/connections to other
                                                                       others involved   related activities or programs
                       Ongoing       Drop-in @ Olsen Place             HomeGround              Way of connecting at initial engagement
                                     An informal space to meet other   Services, Hume          Didn‟t have structure
                                     residents and BCNR workers.       City Council,           Commenced February 2004 and ceased as a formal time to
                                     Workers from other services       DHS BCNR                 gather in August 2004
                                     sometimes also drop in.           Manager                 Provided a space for residents to:
                                           nd      th
                                         2 and 4 Thursdays of the                                      o know where NR was based
                                          month between for a 1-2                                       o Connect with workers
                                          hour period                                                   o Hear about what was happening in the BCNR
                                         Afternoon tea provided                                            Project
                                                                                                        o Show interest in specific activities and events
                                                                                               After this period of time residents:
                                                                                                        o    were aware of the BCNR base and began to
                                                                                                            drop in at any time
                                                                                                        o Stated to volunteer in a variety of ways
                                                                                                        o Began to refer others to the Hub
                                                                                                “Bring a Friend” lunches initiated by residents in order to
                                                                                                reach out to those that have not yet participated in BCNR -
                                                                                                                               th
                                                                                                First lunch held on Friday 19 May, 12 residents attended.




Prepared by Project Partnerships for the Broadmeadows Community Neighbourhood Renewal Project                                                     17 of 75
                                                                               Broadmeadows Community Neighbourhood Renewal
                                                                                              Engaging the Community 2004-2006
Community Concern      Timeframe     Activity or Program                Lead Agency &     Outcomes including development of/connections to other
                                                                        others involved   related activities or programs
                       Ongoing       Dianella Health Promotion @        HomeGround,            Dianella Community Health Services (DCHS) promoted its
                                     Olsen Place                        Dianella                services at Olsen Place on open days, other activity based
                                     Residents identified that they     Community               days (e.g. Community Safety Days etc), fortnightly open
                                     were not aware of the services     Health Services         mornings.
                                     offered by Dianella Community                                    o Feedback from residents at these events and the
                                     Health Service. As a result a                                         visit by residents to Dianella have resulted in
                                     range of activities which                                                       Dianella being more aware of residents
                                     promoted both Dianella                                                           information needs, difficulties in
                                     Community Health Services and                                                    accessing services, understanding the
                                     other health related services                                                    services provided
                                     offered by community and                                                        Redevelopment of Service Information
                                     government agencies                                                              Brochures e.g.; physiotherapy, speech
                                     commenced. Residents were                                                        therapy, occupational therapy etc
                                     exposed to these services during                                                Brochures now available in BCNR area
                                     advertised “drop in times” and                                                   and the Community Hub
                                     more formal information sessions                                                Evidence of more BCNR residents
                                                                                                                      utilising Dianella Community Health
                                                                                                                      services both one to one service as well
                                                                                                                      as becoming part of support or activity
                                                                                                                      groups
                                                                                                                     There is also evidence of people with
                                                                                                                      complex needs having these needs met
                                                                                                                      by a range of DCHS programs,
                                                                                                                      emergency appointments being made
                                                                                                                      by residents and cross referral from
                                                                                                                      Dianella to other services where
                                                                                                                      Dianella has been the first point of
                                                                                                                      contact
                                                                                                                     Exact numbers are not known as the
                                                                                                                      data base system does not support this

                       Ongoing       Resident attendance at             HomeGround             One resident encouraged and supported to attend
                                     Community Development                                      Communities in Control 2005. The resident brought a lot of
                                     Conferences                                                information back from this and shared it with others both
                                                                                                within the Working group and in the community.
                                                                                               Two residents encouraged and supported to attend the
                                                                                                VCOSS congress in 2005. Extremely positive result with
                                                                                                residents coming back charged with ideas and energy.




Prepared by Project Partnerships for the Broadmeadows Community Neighbourhood Renewal Project                                                       18 of 75
                                                                                   Broadmeadows Community Neighbourhood Renewal
                                                                                                  Engaging the Community 2004-2006
Community Concern      Timeframe     Activity or Program                   Lead Agency &      Outcomes including development of/connections to other
                                                                           others involved    related activities or programs
                       Ongoing       “One step ahead” project -            Broadmeadows          Establishment of the Well Women‟s Workout – a subsidised
                                     Gestational Diabetes                  Health Services,       exercise program at the Broadmeadows Leisure Centre that
                                     Awareness Activities                  Broadmeadows           focuses on new mums
                                     BCNR Health and Well being            Leisure Centre               o 20 women attended the first session in the first
                                     Working Group was contacted by        (Hume City                         week of May 2005
                                     the Gestational Diabetes program      Council),                    o The success of the program has encouraged
                                     from Broadmeadows Health              Dianella                           Dianella Community Health Service to plan the
                                     Services (December 2004) to           Community                          establishment of a similar program in Sunbury
                                     gauge interest in establishing a      Health Service,                    and Craigieburn
                                     pilot program within the BCNR         Dallas                A Gestational Diabetes resource has been developed was
                                     area to raise the awareness of        Neighbourhood          reviewed by members of the Health and well being Working
                                     the condition and ramifications for   House, Hume            group members, especially residents??
                                     women if they have the condition      Moreland PCP,         Broadmeadows Health service auspice
                                     via a range of means. These           HomeGround            Other information for women at risk of diabetes was
                                     included:                             and BCNR               promoted as being available through BCNR and Dianella
                                          Providing information about     Manager                Community Health Service and has been distributed to
                                           gestational diabetes                                   residents from BCNR area
                                          piloting an exercise            NB each               Walking Group established 8 November 2005
                                           group/program for women         outcome involved             o 1x resident member of the Health and Well being
                                           who are at risk of developing   different                          Working Group indicated that they would be
                                           type 2 diabetes because of      combinations of                    interested in taking a leadership role as she
                                           previous Gestational            these partners                     walked each evening
                                           Diabetes                                                     o 2x residents undertook facilitators training course
                                          establishing a walking group                                       in order to run the group – paid for by PCP
                                                                                                        o there are now regular members 3-8 participate -
                                                                                                              depends
                                                                                                        o The group meets weekly on Monday evenings
                                                                                                        o The group leader prepared a submission to Vic
                                                                                                              health for a “Get Active” program grant to
                                                                                                              purchase scales, vests, ankle and wrist weights
                                                                                                              etc. The application was successful and received
                                                                                                              $700. It is being auspiced by Dallas
                                                                                                              Neighbourhood House
                                                                                                        o The resident group leader that prepared the
                                                                                                              application has increased self esteem and
                                                                                                              confidence as a result of this experience. She is
                                                                                                                       A role model for other
                                                                                                                       Encouraging others to actively
                                                                                                                        participate in the BCNR project in order
                                                                                                                        to achieve their dreams




Prepared by Project Partnerships for the Broadmeadows Community Neighbourhood Renewal Project                                                        19 of 75
                                                                              Broadmeadows Community Neighbourhood Renewal
                                                                                             Engaging the Community 2004-2006
Community Concern      Timeframe      Activity or Program              Lead Agency &     Outcomes including development of/connections to other
                                                                       others involved   related activities or programs
                                      “One step ahead” project -                               An Exercise Group established at Dallas Neighbourhood
                                      Gestational Diabetes Awareness                            House
                                      Activities continued…..                                         o Some sessions run during Housing Week in
                                                                                                          November 2005
                                                                                                      o Didn‟t continue, due to lack of numbers
                                                                                               A small number of residents attended the “Back to Basics”
                                                                                                Exercise program at Dianella Community Health Services
                                                                                                      o Dianella Community Health services provided a
                                                                                                          bus to transport participants from the BCNR area
                                                                                               Youth Group visit to the Broadmeadows Leisure Centre to
                                                                                                see Youth Exercise Program in operation on
                                                                                                      o 15 young people participated in tour
                                                                                               Youth Group visit to the Roxburgh Park Homestead to see
                                                                                                how the young people operated
                                                                                                      o 15 young people participated in tour
                                                                                                      o Gained ideas about how that group operated
                                                                                                      o Shared their ideas

                       15 July 2005   Broadmeadows Community           BCNR Manager            BCNR Team reported to agencies and community on
                                      Neighbourhood Renewal            & Staff                  progress and where to next.
                                      Celebration Day @ Dallas                                 48 people from agencies
                                      Neighbourhood House                                      25-30 residents
                                      The purpose was to provide                               People from agencies and the community more aware of the
                                      information to agencies and                               breadth of activity occurring in the BCNR area
                                      residents about what had                                 Additional organisations joined working groups
                                      happened so far and what was                             Positive media was obtained
                                      planned as well as introduce a
                                      new manager




Prepared by Project Partnerships for the Broadmeadows Community Neighbourhood Renewal Project                                                    20 of 75
                                                                                   Broadmeadows Community Neighbourhood Renewal
                                                                                                  Engaging the Community 2004-2006
Community Concern      Timeframe     Activity or Program                   Lead Agency &       Outcomes including development of/connections to other
                                                                           others involved     related activities or programs
                                     Community Safety Awareness            Sponsored by           Whole school including Early Learning Centre from
                                     Day                                   the Safety House        Meadowbank Primary School and Prep and Grade 1
                                     Annual event - October 2004 and       Committee,              Campmeadows Primary School students participated in the
                                     2005                                  HCC, BCNR,              walk
                                     In 2004 and 2005 Students from        Meadowbank             100‟s residents participated in the Celebration over the
                                     Meadowbank Primary School,            Primary School          course of the day
                                     Campmeadows Primary School                                   25-50 Residents have taken up roles such as cooking food,
                                     and Meadowbank Early Learning                                 looking after children, promoting the event, being at different
                                     Centre went on a Safety Walk                                  information stalls etc
                                     around the BCNR neighbourhood                                Penola Catholic College Student Representative Committee
                                     where they learnt about road                                  members have assisted by handing out information about
                                     safety and where to find Safety                               the safety house, Showbags etc
                                     Houses. Their walk was                                       Residents feel that participation by Police in this and other
                                     completed with a celebration at                               events (sausage sizzles) in Olsen Place has contributed to
                                     the Olsen Place Shops. There                                  a reduced level of drinking in Olsen Place
                                     were information and show bags                               Residents feel that the Community Safety Days a year apart
                                     on safety for residents and                                   demonstrate the development of skills and confidence of
                                     children available and the Mayor                              members of the community to participate actively as in 2oo4
                                     of Hume City Council and other                                although residents were involved in the planning they did not
                                     representatives were present.                                 take a leadership role. In 2005 residents lead the planning
                                                                                                   and implementation the day.
                                                                                                  Residents gained event management skills
                                                                                                  Residents were able to gain the support of traders from both
                                                                                                   on and offsite, this included applies for all school children,
                                                                                                   plates of Turkish delight, discount at supermarket, free
                                                                                                   drinks etc

                       31 May        “Smoke free for a day” health         Hume City              A small number of residents participated in the “smoke free
                       2005          promotion                             Council, Dianella       for a day” fundraiser and recruited friends and family to
                                     Identified as a health promotion      Community               sponsor them
                                     activity in response to               Health Service         Dianella Community Health Service ran a Smokers
                                     parent/resident concerns about:                               Cessation Forum at Finchley Services (in the BCNR area)
                                         Local traders selling tobacco                            on from which a Quit Group was established
                                          products to children (,18                               Increased awareness in the community about the services
                                          years);                                                  which can assist with quitting smoking
                                         Local residents smoking in                              In general residents have not responded to “tobacco” as an
                                          Olsen Place – particularly the                           issue as a result it has not been pushed in the BCNR area
                                          use of the “nargile” and                                It is felt that these Health promotion issues may receive
                                          “dope”                                                   more interest from residents as some of the other priority
                                                                                                   issues are addressed




Prepared by Project Partnerships for the Broadmeadows Community Neighbourhood Renewal Project                                                          21 of 75
                                                                                   Broadmeadows Community Neighbourhood Renewal
                                                                                                  Engaging the Community 2004-2006
Community Concern      Timeframe     Activity or Program                   Lead Agency &       Outcomes including development of/connections to other
                                                                           others involved     related activities or programs
                       February      Maternal and Child Health and         Broadmeadows           A partnership developed between Hume City Council
                       2005          Anglicare Family Support @            Best Start              Maternal and Child Health Program, Anglicare
                                     Olsen Place site                      Partnership             Broadmeadows and Homeground to establish this outreach
                                     To raise awareness of childhood       specifically Hume       program in February 2005
                                     development within the                City Council           Broadmeadows Best Start Partnership funded Anglicare
                                     neighbourhood and for the             Maternal and            worker and D&A funds were secured by the BCNR manager
                                     Maternal and Child Health Nurse       Child Health            for HCC M&CH worker
                                     and Anglicare worker to               Program and            The program ran for the February 2005 – June 2005
                                     particularly access mothers and       Anglicare in           Mothers, particularly from CALD backgrounds were
                                     children that have not attended all   association with;       contacted via this method resulting in
                                     “ages and stages” sessions            HomeGround,                    o     women and children being informed about the
                                     and/or those with substance           and BCNR                            services offered by the M&CH service
                                     abuse issues with the aim of          Manager                        o     women attending the M&CH service for the next
                                     providing appropriate support and                                         “ages and stages” visit
                                     referrals. The issues to be                                          o     women and children becoming involved in the
                                     addressed were highlighted in                                             Supported Playgroup at Lahinch Street Maternal
                                     both the BCNR Community Plan                                              and Child Heath Centre
                                     consultations and also the                                           o Women making connection with other people
                                     Broadmeadows Best Start                                                   from the local community resulting in participation
                                     Partnerships Action Plan                                                  in other activities both with the Playgroup
                                                                                                               members as a whole and also in smaller groups
                                                                                                  A variety of approaches were made to engage with those
                                                                                                   women who usually avoid interventionist services, however,
                                                                                                   some women particularly those thought to have substance
                                                                                                   abuse issues continued to remain uninterested and did not
                                                                                                   engage with the service.
                                                                                                  A range of strategies were used to engage the women
                                                                                                   including holding sessions in the open under the shade
                                                                                                   sails, attending Olsen Place open days. These proved
                                                                                                   successful in making initial contact especially as children
                                                                                                   could see toys and wanted to play with them!
                                                                                                  As a result of the sporadic numbers of parents dropping into
                                                                                                   Olsen Place, it was decided that rather than have both
                                                                                                   workers out posted to Olsen Place, it would be a more
                                                                                                   effective use of resources to look at other roles that the
                                                                                                   Parent Resource Worker could undertake,
                                                                                                  Contact was made by the Parent Resource Worker with
                                                                                                   Meadowbank Primary School to explore possible linkages
                                                                                                   with families. This resulted in regular attendance at the
                                                                                                   Meadowbank Early Learning Centre each week




Prepared by Project Partnerships for the Broadmeadows Community Neighbourhood Renewal Project                                                          22 of 75
                                                                              Broadmeadows Community Neighbourhood Renewal
                                                                                             Engaging the Community 2004-2006
Community Concern      Timeframe     Activity or Program               Lead Agency &     Outcomes including development of/connections to other
                                                                       others involved   related activities or programs
                                     Maternal and Child Health and                             The Maternal and Child Health Nurse also attended the
                                     Anglicare Family Support @                                 Early Learning Centre conducting health assessments on
                                     Olsen Place site continued…..                              the children. This has been well accepted by the parents
                                                                                                and a number of issues have been identified.
                                                                                               Several children have been referred for speech therapy,
                                                                                                others to the Smiles for Miles dental program or the
                                                                                                Optometrist for vision problems. Two of the children were
                                                                                                referred to the Pediatric Fellow at Dianella and to Northern
                                                                                                Central Intake for further assessment.
                                                                                               In Term 4 the focus was around the children‟s readiness for
                                                                                                school and also the parent‟s readiness for their child to go to
                                                                                                primary school.




Prepared by Project Partnerships for the Broadmeadows Community Neighbourhood Renewal Project                                                       23 of 75
                                                                                Broadmeadows Community Neighbourhood Renewal
                                                                                               Engaging the Community 2004-2006
Community Concern      Timeframe     Activity or Program                 Lead Agency &      Outcomes including development of/connections to other
                                                                         others involved    related activities or programs
                       March 2005    Maternal and Child Health and       Hume City               Provision of additional services in the BCNR area for women
                                     Anglicare Family Support @          Council Maternal         and children, these included
                                     Lahinch Street Maternal and         and Child Health                  o 2x supported playgroups
                                     Child Health Centre                 Program,                          o Sounds Like fun (based on Mother Goose
                                     To develop, implement and           Anglicare                            Program)
                                     maintain the engagement of          Broadmeadows                      o Child assessments at Preschool and Childcare
                                     children and families in early      Best Start                           Centres
                                     childhood. child health, literacy                      The playgroups at Lahinch Street Maternal Child Health Centre
                                     and community programs in                              registered:
                                     Hume City with an emphasis on                               Playgroup 1 - 13 mothers and 16 children (not including
                                     the neighbourhoods within the                                infants under the age of 10 months, which in total there are
                                     Broadmeadows Best Start area                                 3). There are 7 boys and 9 girls in total. The playgroup was
                                     (which includes the BCNR area)                               the result of a 2004 strategy which aimed to contact families
                                                                                                  that had missed their 2 year old appointment with the
                                                                                                  Maternal Child Health Nurse with the aim of providing
                                                                                                  information to families about community services,
                                                                                                  particularly child health. The composition of the groups was
                                                                                                  initially made of some of these families, but the majority of
                                                                                                  families attending have been referred by word of mouth.
                                                                                                 Playgroup 2 - 14 registered families and 8 who attend
                                                                                                  regularly. Three families have moved out of Broadmeadows,
                                                                                                  and 2 new families came along for the last 3 sessions.
                                                                                                  Running along the same lines as Tuesday‟s playgroup, the
                                                                                                  difference being that there are two Dads involved one who
                                                                                                  comes along every week and the other who attends when
                                                                                                  his shift work permits.
                                                                                            Each playgroup runs weekly for two hours and the time is
                                                                                            generally divided by inside and outside play (weather permitting).
                                                                                            Inside play which generally occurs in the first hour and is
                                                                                            organised around various activity centres. There are 6 separate
                                                                                            activities spread across the room. These activities may include
                                                                                            play dough, building blocks, painting, puzzles, train set, drawing,
                                                                                            dollhouse, cooking, and gym. Outside play consists of sand
                                                                                            play, climbing/gym equipment, bike riding, soccer/ball play,
                                                                                            bubble making, chalk drawing, and water play. Workers will
                                                                                            choose from these activities and vary them on a weekly basis.
                                                                                            The participants are from Arabic and Turkish speaking
                                                                                            backgrounds, with the majority of women from Arabic speaking.
                                                                                            All the women in the group are Muslim.




Prepared by Project Partnerships for the Broadmeadows Community Neighbourhood Renewal Project                                                       24 of 75
                                                                              Broadmeadows Community Neighbourhood Renewal
                                                                                             Engaging the Community 2004-2006
Community Concern      Timeframe     Activity or Program               Lead Agency &     Outcomes including development of/connections to other
                                                                       others involved   related activities or programs
                                     Maternal and Child Health and                            A child who attended playgroup 2005 year is enrolled into 4-
                                     Anglicare Family Support @                                year-old kindergarten.
                                     Lahinch Street Maternal and                              The children who have continued to attend in 2004 year
                                     Child Health Centre continued….                           have further developed their social skills particularly in
                                                                                               sharing and taking turns.
                                                                                              Obvious enrichment of children‟s language development
                                                                                               with many of the children able to use and understand some
                                                                                               English words.
                                                                                              The SunSmart policy has been introduced and parents are
                                                                                               now bringing hats for the children to wear during outdoor
                                                                                               play
                                                                                              Parents expressing their desire to attend the group even
                                                                                               though their child will not be at the session, showing how
                                                                                               well the parents have gelled as a group and the support they
                                                                                               give to each other.
                                                                                              Children joining in singing nursery rhymes in both their first
                                                                                               language and in English.
                                                                                              Parents borrowing books each week for the children.
                                                                                              Children and parents now helping to pack up and set out
                                                                                               morning snack.
                                                                                              Parents meeting socially outside the group – some attending
                                                                                               activities in the neighbourhood
                                                                                         Childcare Centres/Pre-School Assessments:
                                                                                         Westmere Childcare centre.
                                                                                         Derek Robson Childcare centre.
                                                                                         Meadowbank Early Learning Centre.
                                                                                         Camp Rd Kinder Haven.
                                                                                         These assessments were for 3 1/2 year olds and they resulted in
                                                                                         a number of referrals to other services. The staff at the above
                                                                                         centres were all pleased with the service offered and were keen
                                                                                         for a return to assess the children in other age groups.
                                                                                         Sounds like Fun
                                                                                         7 weeks on a Monday at Lahinch Street from 10:30am to
                                                                                         12:00pm. Childcare is available for older siblings and morning
                                                                                         tea is provided. The program is specifically targeting parents
                                                                                         with children under two. There were 17 referrals taken for the
                                                                                         first Program and 18 for the second - average of 12 and 15
                                                                                         parents and their child attend any one session. The groups
                                                                                         consisted mainly made of Arabic and Vietnamese speaking
                                                                                         mothers, and two mothers from Anglo backgrounds. A parents
                                                                                         commenting favourably on the content and structure of the
                                                                                         group, which seemed to correspond with their reasons for
                                                                                         attending.

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                                                                              Broadmeadows Community Neighbourhood Renewal
                                                                                             Engaging the Community 2004-2006
Community Concern      Timeframe     Activity or Program               Lead Agency &     Outcomes including development of/connections to other
                                                                       others involved   related activities or programs
                       Annually      Annual Christmas Party            HomeGround              2004 Christmas Party organised by workers from the
                       Nov - Dec                                       Resident                 agencies involved Anderson Reserve
                                                                       Planning                       o 200+ residents attended
                                                                       Committee                      o donations from Salvation Army, Broadmeadows
                                                                                                           Family Services, Anglicare
                                                                                                      o Range of activities at the party included:
                                                                                                                  Sausage sizzle
                                                                                                                  Kite making
                                                                                                                  Novelty races
                                                                                                                  DJ
                                                                                               2005 Christmas Party substantially organised by a resident
                                                                                                planning group
                                                                                                      o A way of teaching how to event plan
                                                                                                      o As way of handing over
                                                                                                      o 6 residents were paid to assist organisation
                                                                                                      o 12 residents in the planning group
                                                                                                      o Community agencies donated goods, including
                                                                                                           Melbourne City Mission
                                                                                                      o Approx 500 residents attended
                                                                                                      o Range of activities at the party included
                                                                                                                  Sausage sizzle
                                                                                                                  Resident as Father Christmas
                                                                                                                  DJ
                                                                                                                  Karaoke
                                                                                                                  Harley Davidson Rides
                                                                                                                  Giant titanic slide
                                                                                               2005 Traders Christmas Party
                                                                                                      o Organised by Homeground
                                                                                                      o Raffle that required procuring donations of goods
                                                                                                      o Sausage sizzle

                                                                                         These events have resulted in:
                                                                                            Spaces for fun in the community
                                                                                            A sense of community coming together
                                                                                            People expressing pleasure at participating in these events
                                                                                            Residents gaining event management skills
                                                                                            Residents involved in planning and implementation feeling a
                                                                                             sense of achievement
                                                                                            Demonstrated teamwork




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                                                                                 Broadmeadows Community Neighbourhood Renewal
                                                                                                Engaging the Community 2004-2006
Community Concern      Timeframe     Activity or Program                  Lead Agency &     Outcomes including development of/connections to other
                                                                          others involved   related activities or programs
                       On-going      Promotion of activities @            DNH, BCNR,           Increased promotion of programs and activities being held
                                     Dallas Neighbourhood House           HomeGround            or proposed
                                     Residents that participated in the                                o Directly by DNH
                                     community consultations, surveys                                  o Via the Olsen Oracle
                                     etc identified that they were not                                 o Informally via BCNR workers – DHS,
                                     fully aware of what happened at                                        Homeground
                                     the Dallas Neighbourhood House                                    o Informally by other service providers involved in
                                                                                                            the BCNR
                                                                                                       o Informally by residents involved in BCNR
                                                                                               Residents more aware of programs being offered with the
                                                                                                BCNR area
                                                                                               Increased numbers of residents from the BCNR area
                                                                                                participating in programs at the DNH
                                                                                               Lack of space for new programs which residents are
                                                                                                interested in participating in and/or running
                                                                                               Provided BNCR with access to space free of charge
                                                                                                       o
                                     Youth Drop-in at Dallas              Council           Refer to Community Safety Priority 2
                                     Neighbourhood House                  HomeGround

                                     Healthy International Cooking        HomeGround               Initial program was not well attended
                                     Class Planned a 4 week               Dallas                   Workers feel this was tried too early in the process of
                                     International Cooking Class as a     Neighbourhood             neighbourhood Renewal
                                     mechanism to encourage               House                    There were 4 local residents participating in Monday
                                     understanding of diversity                                     morning cooking class at DNH, not specifically targeted at
                                                                                                    BCNR residents
                                                                                                   However it is hard to find a competent cooking teacher.
                                                                                                    And the class has been suspended for the 2nd term
                                                                                                    2006.




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                                                                                Broadmeadows Community Neighbourhood Renewal
                                                                                               Engaging the Community 2004-2006
Community Concern      Timeframe     Activity or Program                 Lead Agency &     Outcomes including development of/connections to other
                                                                         others involved   related activities or programs
                                     Family Fun Days                     HomeGround        Family Fun Days held:
                                     A number of family fund days                                    o 27 September 2004
                                     have been held to:                                              o 8 April 2005
                                        Provide an opportunity for                                  o 1 July 2005
                                         residents to meet each other                                o 30 September 2005
                                        Provide an opportunity for                                  o 17 March 2005
                                         residents to meet workers                           Residents have access to a fee fun activity
                                         from agencies involved in the                       Increasing number of agencies and organisations
                                         BCNR project and visa versa                          participating in these events
                                        Inform residents about the                          Increased communication between Police and local
                                         BCNR project in an informal                          residents in an informal setting
                                         setting and encourage their                         Sunbury Street Surfer assists in gaining attendance of
                                         contribution not matter how                          Young People
                                         large or small                                      Trader support as brings in business

                                                                                           Footy Fun Day September 2005
                                                                                             AFL Footballer and Aus kick activities encouraged
                                                                                              attendance of young people
                                                                                             Many parents were involved

                                                                                           Family Excursions
                                                                                                     o Collingwood Children‟s Farm Excursion October
                                                                                                          2004
                                                                                                     o Adventure Park Geelong January 2005
                                                                                                     o Fairy Park Anakie 23 September 2005
                                                                                             Residents have access to an affordable outing for their
                                                                                              family
                                                                                             Participation contributed to Community identity
                                                                                             Kids with things do
                                                                                             Building trust
                                                                                             Real mix of cultures and ages
                                                                                             Everyone looks forward to them
                                                                                             Demonstrated/modeled “partnership” with costs being
                                                                                              shared between Council, HomeGround and the residents




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                                                                                      Broadmeadows Community Neighbourhood Renewal
                                                                                                     Engaging the Community 2004-2006
Community Concern            Timeframe   Activity or Program                   Lead Agency &     Outcomes including development of/connections to other
                                                                               others involved   related activities or programs
                                         International Women‟s Day             Hume City            Assisted with planning and gaining involvement of residents
                                         Celebrations                          Council               from the BCNR area
                                         8 March 2004 and 2005                 BCNR Manager         Turkish Women‟s Voice Group provided catering for the
                                                                               HomeGround            celebrations in 2004
                                                                                                    Residents from BCNR attended in both 2004 and 2005
                                                                                                    Events were held at Banksias Gardens which exposed
                                                                                                     residents to other facilities and groups outside the BCNR
                                                                                                     area

                             26 May      Open Day Olsen Place                  HomeGround           Street stalls that are supported by HomeGround workers
                             2005        To improve awareness of the                                 and resident volunteers
                                         services and information available                         Donations from Melbourne City Mission
                                         at the Olsen Place Hub. The Hub                            People encouraged to stop talk, take information and go into
                                         is in a laneway and is not                                  the Hub
                                         immediately obvious to the                                 More people aware of what is happening in the BCNR
                                         passer by.                                                  project
                                                                                                    People returned for assistance
                                                                                                    Problems with positioning will be overcome with rental of a
                                                                                                     shop front

PRIORITY 2                   Ongoing     Volunteering opportunities            Homeground,          Refer to outcomes identified in the Employment and
Promote                                  Volunteering provides people with     BCNR Manager          Learning Priority 1
understanding of                         skills and experiences which they
different cultures, skills               can utilise in a wide range of life
and the contribution                     situations. They also offer
that people bring to                     opportunities to meet people from
the community                            different backgrounds –
                                         educational, economic, cultural
                                         and religion




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                                                                              Broadmeadows Community Neighbourhood Renewal
                                                                                             Engaging the Community 2004-2006
Community Concern      Timeframe     Activity or Program               Lead Agency &     Outcomes including development of/connections to other
                                                                       others involved   related activities or programs
                       2004 on-      Turkish Women‟s Voice             HomeGround        The formation of this group has evolved from humble beginnings
                       going                                                             as a social contact group for Turkish women, into a vibrant,
                                                                                         budding social enterprise for local women embracing different
                                                                                         cultures.
                                                                                             The Kangan Batman TAFE Student Placement at
                                                                                              Homeground supported establishment
                                                                                             This student had originally worked on Community Survey
                                                                                             Wanted to explore issues of isolation
                                                                                             Set up a Reference Group of Turkish Women
                                                                                             Formulated a short survey
                                                                                             104 women interviewed
                                                                                             Resulted in the formation of ongoing group
                                                                                         Since that time the group has participated in a range of activities
                                                                                         and lead in the provision of information about BCNR to the
                                                                                         Turkish community – especially women within the community.
                                                                                             Both formal & Informal meetings have occurred reflecting
                                                                                              the supportive network these women have created for
                                                                                              themselves – these provide an opportunity for informal
                                                                                              support as well as referral to appropriate services
                                                                                             Sponsored a number of health promotion activities for
                                                                                              Turkish Women including ones about
                                                                                                     o Cancer
                                                                                                     o Ageing well
                                                                                             This resulted in the group becoming involved in healthy
                                                                                              catering. An activity that has developed into a mechanism
                                                                                              for engaging women who do not speak English. The
                                                                                              catering is now a small enterprise which provides catering
                                                                                              for many local services (meetings and functions). Women
                                                                                              have become involved in ESL Classes
                                                                                             A Grant application lodged with Hume City Council
                                                                                              Community Grants to assist with incorporation.
                                                                                             Have held community events to promote what they do and
                                                                                              to engage with the broader community
                                                                                                     o Women‟s Café Lunch at which 60 women
                                                                                                          attended
                                                                                                     o Café Night @ Banksia Gardens April 2006
                                                                                                          number attended




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                                                                              Broadmeadows Community Neighbourhood Renewal
                                                                                             Engaging the Community 2004-2006
Community Concern      Timeframe     Activity or Program               Lead Agency &     Outcomes including development of/connections to other
                                                                       others involved   related activities or programs
                                                                                         The journey of the group to date will be used as a role model for
                                                                                         other cultural connection groups to be formed locally.
                                                                                         Women have been connected to training and employment
                                                                                         opportunities
                                                                                         Women are volunteering in other BCNR activities, including
                                                                                         assisting with translations and also sharing information in the
                                                                                         Turkish community

                                                                                               A tour of Dianella Community Health Service is planned to
                                                                                                   provide nutrition advice on menu planning
                                                                                                   introduce members to all services at DCHS
                                                                                                   to hear about any issues the women have in accessing
                                                                                                    services
                                                                                                                      th
                       2005-2006     “Our Heroes” Project              Meadowbank        This project is part of the 50 anniversary celebrations for the
                                     Meadowbank Primary School         Primary School    Meadowbank Primary School.
                                     secured funding from Hume City    BCNR              Stories of the lives of students from each decade are being
                                     Council $3,000 and $10,000 from                     collected by children at the Primary School.
                                     VicHEALTH                                           Students are gaining an understanding of how life both at school
                                                                                         and within the community has changed over this time.
                                                                                         Students have also gained:
                                                                                             a sense of belonging both within the school community and
                                                                                              the broader community
                                                                                             a sense of what „‟achievement” looks and feels like to
                                                                                              different people




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                                                                              Broadmeadows Community Neighbourhood Renewal
                                                                                             Engaging the Community 2004-2006
Community Concern         Timeframe   Activity or Program              Lead Agency &     Outcomes including development of/connections to other
                                                                       others involved   related activities or programs

2.2      Community Facilities and Services
PRIORITY 3                            Improvements to the „Hub‟ at     BCNR, DHS,        Advocacy has resulted in an opportunity to improve resident
Improve the standard                  Olsen Place                      HomeGround,       access to the site. Works expected in 2006.
of community facilities                                                Hume City            HomeGround and Hume City Council has advocated to
so they meet the                                                       Council               OOH about the need for improved space. This included
diverse needs of the                                                                         showing various Government Ministers when in
community                                                                                    Broadmeadows for the launch of other events etc
                                                                                            BCNR applied to central office OOH on behalf of
                                                                                             HomeGround
                                                                                            $38,000 has been provided towards up-grade of the front
                                                                                             shop
                                                                                            Homeground has secured a lease on the shop in front of the
                                                                                             Hub, thus making the space larger and the Hub will be more
                                                                                             visible to people passing by
                                                                                            The space will be up-graded to provide a more welcoming
                                                                                             environment as well as provide leadership to other traders in
                                                                                             terms of standards (i.e. role model). This will include:
                                                                                                    o Furniture
                                                                                                    o Signage
                                                                                                    o Window
                                                                                                    o Kitchen facilities
                                                                                                    o Painting etc




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                                                                               Broadmeadows Community Neighbourhood Renewal
                                                                                              Engaging the Community 2004-2006
Community Concern      Timeframe     Activity or Program               Lead Agency &       Outcomes including development of/connections to other
                                                                       others involved     related activities or programs
                       December      Neighbourhood Renewal             Hume City           A number of issues have been identified by residents and
                       2005 -        Community Infrastructure          Council, Dianella   service providers in relation to the standard of facilities and their
                       ongoing       Needs study                       Community           design in the BCNR area:
                                                                       Health and             Finchley services site no longer meeting the needs of the
                                                                       Sunbury                 community or Dianella Community Health services and the
                                                                       Community               Dianella site in Glenroy is outside Dianella‟s catchment area
                                                                       Health.                 and is run down
                                                                                              Dallas Neighbourhood House does not have appropriate
                                                                                               storage space and/or separation of spaces for different
                                                                                               types of activities

                                                                                           BCNR applied to NR Central for funding to undertake an
                                                                                           Infrastructure Needs Analysis and was successful ($20,000) and
                                                                                           Hume City has agreed to contribute an equivalent amount. A
                                                                                           consultancy brief has been developed.

                                                                                           Additionally, a brief has been developed for a broader plan for
                                                                                           the whole of Hume City which is to pilot a new approach to
                                                                                           municipal public health planning incorporating an area based
                                                                                           primary care and population health approach in Hume City that
                                                                                           will result in the development of a Municipal Public and Primary
                                                                                           Health Strategic Plan. The Plan will provide the framework for
                                                                                           future investment and maintenance of effort in health promotion,
                                                                                           health protection and primary care. It will also complement and
                                                                                           draw upon the work being done in sub-acute and acute health
                                                                                           service planning.

                                                                                           Specifically in relation to the BCNR area it will make specific
                                                                                           recommendations to inform future capital needs planning to meet
                                                                                           service expansion for primary care as the population of Hume
                                                                                           City grows - Creating a site within the vicinity of the Olsen Road
                                                                                           Shops in Broadmeadows incorporating all elements of services
                                                                                           currently provided at various sites from Dianella Community
                                                                                           Health Service such as - 393 Camp Road and 175 Glenroy Road
                                                                                           as well as some possible services from 35 Johnstone Street.




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                                                                              Broadmeadows Community Neighbourhood Renewal
                                                                                             Engaging the Community 2004-2006
Community Concern      Timeframe     Activity or Program               Lead Agency &     Outcomes including development of/connections to other
                                                                       others involved   related activities or programs
                       2004          Improvements to Olsen Place       Hume City         Shade cloth has been provided in the plaza at Olsen Place. This
                                                                       Council           has provided shade where there is seating as well as making it
                                                                                         appear friendlier
                                                                                         People say Olsen Place has improved and suggest that BCNR
                                                                                         has had something to do with it
                                                                                         There are outstanding requests with Hume City Council
                                                                                         regarding the need to improve concrete areas within the plaza




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                                                                                          Broadmeadows Community Neighbourhood Renewal
                                                                                                         Engaging the Community 2004-2006

3. Community Safety
Community safety relates to people‟s sense of personal security and to their feelings of ease in the places that they live, work or
spend leisure time. It affects how people value their neighbourhood, and is a major part of what makes a neighbourhood a good or
bad place to live and therefore relates to the ability of services and the community to: reduce crime and the fear of crime, tackle anti-
social behaviour, reduce the risk of crime through education, and work towards community cohesion, community pride and cultural
understanding. Injury prevention (accidental and intentional), and prevention of self-harm (e.g. chroming, alcohol and drugs) are also
part of providing a safe community. A safer community is one not only where people can expect to live free from a constant fear of
crime, but also one where the public has a level of tolerance that some crimes or nuisances will exist, and is confident that their
concerns as victims will be taken seriously and treated fairly.3

Community                Timeframe       Activity or Program                        Lead Agency &        Outcomes including development of/connections to other
Concern                                                                             others involved      related activities or programs

3.1       Alcohol and drug misuse

PRIORITY 1                               Maternal and child Health and              Hume City            Refer to Health and Well being Priority 1
Reduce access to                         Anglicare family Support @ Olsen           Council
alcohol and drugs                        Place                                      Anglicare
                                                                                    Broadmeadows
                                                                                    Best Start
                                                                                    (Broadmeadows
                                                                                    UnitingCare)

                         Ongoing         Increased Police responsiveness to         Victoria Police          Following Planning Meeting Convened by the community
                                         resident and trader requests                                         Safety Working Group – refer to Community Safety
                                                                                                              Priority 3
                                                                                                             People involved in drinking @ Olsen Place reported to
                                                                                                              have said that the police response was a result of the
                                                                                                              BCNR activities




3
      Adapted from
          Municipal Public Health Planning Framework Local Government Planning for Health and Wellbeing website http://www.health.vic.gov.au/localgov/mphp.htm;
          “Healthy Cities And The City Planning Process A Background Document On Links Between Health And Urban Planning” by L.J. Duhl & A.K. Sanchez For The World Health
          Organisation 1999:
          National Strategy for Neighbourhood Renewal “renewal.net”, the on-line guide to what works in neighbourhood renewal http://www.renewal.net/default.asp; and
          “A better quality of life for the people of Luton Luton‟s Community Plan 2002 – 2012” www.luton.gov.uk
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                                                                                    Broadmeadows Community Neighbourhood Renewal
                                                                                                   Engaging the Community 2004-2006
Community                Timeframe   Activity or Program                       Lead Agency &     Outcomes including development of/connections to other
Concern                                                                        others involved   related activities or programs
                         Ongoing     Activities in Olsen Place                 HomeGround        All activities are detailed elsewhere in this paper, however
                                     A range of activities have been held in   Community         they have included:
                                     Olsen Place with the aim of:              Safety House          Turkish Women‟s Voice “Eid Festival”
                                        Providing information to residents    Committee             Community Safety Days
                                        Gaining their involvement in other    Turkish               Clean up Olsen Place Day
                                         activities                            Women‟s Voice
                                        Providing an opportunity for          and many more!    These have enabled:
                                         residents to use Olsen Place in a                            Residents to do positive activities in the space
                                         positive way                                                 Connected those that were using alcohol and other
                                                                                                       drugs to the program
                                                                                                      Reduction of the use of alcohol and other drugs in
                                                                                                       Olsen Place
                                                                                                      People to feel safer in the area



3.2      Youth Safety and Youth Justice
PRIORITY 2               2004 -      Additional activities for young           HomeGround           Community Safety Working Group members undertook a
Provide advice to        ongoing     people                                    Hume City             range of roles to gain support for and implement a range
and activities for                   The Community Safety Working              Council               of activities and programs These included:
young people to                      Group identified a local need for         Dallas                       o Researching information about how programs
prevent them from                       Before school programs                Neighbourhood                      operate, funding and ways to make the
becoming involved                       Additional after school activity in   House                              program sustainable, qualifications required of
in crime, becoming                       the local area for senior primary     BCNR                               staff etc
victims of crime or of                   children.                                                          o Advocacy to gain support of other agencies
re-offending                                                                                                      and services to implement activities and or
                                                                                                                  support their implementation
                                                                                                            o Promotion and information sharing in the local
                                                                                                                  community
                                                                                                            o Negotiation - e.g. the lowest possible cost for
                                                                                                                  participants




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                                                                                 Broadmeadows Community Neighbourhood Renewal
                                                                                                Engaging the Community 2004-2006
Community            Timeframe     Activity or Program                      Lead Agency &     Outcomes including development of/connections to other
Concern                                                                     others involved   related activities or programs
                                   Additional activities for young people                          The Community Safety Working Group developed
                                   continued…..                                                     relationships with organisations within the BCNR area as
                                                                                                    well as others that have not previously worked in the area
                                                                                                    to develop these new programs
                                                                                                           o Dallas Neighbourhood House
                                                                                                           o Campmeadows Primary School
                                                                                                           o Meadowbank Primary School
                                                                                                           o Melbourne City Mission
                                                                                                           o Dianella Community Health service
                                                                                                           o Hume Moreland Primary Care Partnership
                                                                                                           o HomeGround
                                                                                                           o Hume City Council – youth team, basketball
                                                                                                                stadium
                                                                                                           o SCOPE & Broadmeadows Disability Services
                                                                                                   These relationships resulted in a range of submissions
                                                                                                    seeking funding to address the needs of children and
                                                                                                    young people in the BCNR area. These included:
                                                                                                           o VicHEALTH “Go for your life” grant to
                                                                                                                establish activities for children after school,
                                                                                                                this was unsuccessful
                                                                                                           o Sports Commission “Active After Schools”
                                                                                                                program
                                                                                              Increasing numbers of participants in the youth program, and
                                                                                              storage requirements for new equipment (purchased with a
                                                                                              grant from NR), are placing a strain on the space at DNH. It
                                                                                              will be necessary in the near future to source a larger venue.
                                                                                                   A range of specific activities have developed as a result
                                                                                                    of the relationships and/or submissions: these have
                                                                                                    included:
                                                                                                           o Bounce Back Youth Talent Night November
                                                                                                                2004- approximately 80 young people
                                                                                                                attended with around 20 actively participating
                                                                                                           o A breakfast program was commenced at
                                                                                                                Meadowbank Primary – it lasted for a short
                                                                                                                period of time, teachers and parents
                                                                                                                underestimated the energy required to
                                                                                                                maintain this on a daily and even a weekly
                                                                                                                basis. Reinvigoration of this is currently being
                                                                                                                considered with the assistance of Melbourne
                                                                                                                City Mission
                                                                                                           o Computer Club at Dallas Neighbourhood
                                                                                                                House – young people now access this as part
                                                                                                                of their Monday activities @ DNH

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                                                                                 Broadmeadows Community Neighbourhood Renewal
                                                                                                Engaging the Community 2004-2006
Community            Timeframe     Activity or Program                      Lead Agency &     Outcomes including development of/connections to other
Concern                                                                     others involved   related activities or programs
                                   Additional activities for young people                               o       Dancing Classes at the Meadowbank
                                   continued…..                                                                 Primary school – a taster for a term
                                                                                                           o Homework program - funding has been
                                                                                                                sought and is approved, the program will
                                                                                                                commence June 2006 $25,000 SFYS – 2 x
                                                                                                                primary schools
                                                                                                           o Visits by the Sunbury Street Surfer Bus to
                                                                                                                Olsen Place (3x) and Jack Roper Reserve (2x)
                                                                                                                – each time 50-70 young people have
                                                                                                                accessed information from workers,
                                                                                                                participated in consultations (the Community
                                                                                                                Plan 2004) or the activities on the bus
                                                                                                 Melbourne City Mission is in the process of establishing a
                                                                                                  school holiday program
                                                                                                           o     with funds allocated from their Board of
                                                                                                                Management
                                                                                                           o to work with the 2 Primary Schools
                                                                                                 HomeGround has obtained a Hume City Council,
                                                                                                  Community Grant ($5,000) - to undertake a Feasibility on
                                                                                                  securing and operating a similar bus to the Sunbury
                                                                                                  Street Surfer Bus
                                                                                                           o Initial work has been undertaken about costs,
                                                                                                                possible sponsors
                                                                                                           o Parents and workers are conscious of the
                                                                                                                huge amount of energy and community
                                                                                                                support required based on their knowledge of
                                                                                                                how the Sunbury Street Surfer is operated
                                                                                                           o Worker has left and project needs to be
                                                                                                                reallocated
                                                                                                 It is difficult to continue programs for young people when
                                                                                                  funding is not recurrent. There is very little recurrent
                                                                                                  funding available to develop and maintain youth activities
                                                                                                  which are not targeted to specific groups. As a result of
                                                                                                  the Homeground Youth Worker funding ceasing in 2005
                                                                                                  and the YES Trainee Position finishing February 2005
                                                                                                  the level of activity reduced as these positions had
                                                                                                  assisted in planning and implementing activities for
                                                                                                  young people




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                                                                                 Broadmeadows Community Neighbourhood Renewal
                                                                                                Engaging the Community 2004-2006
Community            Timeframe     Activity or Program                      Lead Agency &     Outcomes including development of/connections to other
Concern                                                                     others involved   related activities or programs
                     March 2005    Youth Drop-in at Dallas                  HomeGround           Commenced in 2004 by Hume City Council but stopped
                                   Neighbourhood House                      Hume City             when workers changed and was commenced again in
                                   Providing social support, recreational   Council               March 2005 with HomeGround taking the lead role
                                   opportunities positive role models an                          supported by Council staff
                                   exercise                                                      Operates on a Tuesday 3.30-5.30pm
                                   Focus around personal development,                            Targets 12-18 year olds, however, it is mostly 12,13 and
                                   partnership opportunity                                        14 year olds
                                                                                                 Young people help plan and implement activities
                                                                                                         o Young people engaged at beginning each
                                                                                                              term decide what it was they want to do
                                                                                                         o They are supported an guided by workers in
                                                                                                              terms of costs and planning/organisation
                                                                                                              required etc
                                                                                                 The group meets weekly but sometime organise activities
                                                                                                  away from the hub. All activities are aimed to be
                                                                                                  purposeful in terms of personal development and
                                                                                                  learning, they include:
                                                                                                         o Relaxing
                                                                                                         o Working on computers
                                                                                                         o Cooking
                                                                                                         o Disability training to support the group be
                                                                                                              more inclusive of young people with
                                                                                                              disabilities – a Youth Week funded activity
                                                                                                 After a visit to the Roxburgh Park Youth Centre young
                                                                                                  people and adults developed a wish list of items and
                                                                                                  obtained funding from BCNR ($1,500) to purchase items
                                                                                                  to enable the group to access table tennis table, x-box,
                                                                                                  karaoke, DVD‟s, table hockey.
                                                                                                 The group has participated in a range of activities away
                                                                                                  from the Hub including:
                                                                                                         o Drop-in @ Dallas neighbourhood house to get
                                                                                                              to know what happens there
                                                                                                         o Bowling day 28 June 2005
                                                                                                         o Pizza and Movie outing 5 July 2005
                                                                                                         o Proud to be Broadmeadows Art Project 2
                                                                                                              August 2005
                                                                                                         o Hip Hop Dance classes 6 and 13 September
                                                                                                              2005
                                                                                                         o Excursion to Melton Wave Pool 20 September
                                                                                                              2005
                                                                                                         o 20 plus young people attended each of these
                                                                                                              activities
                                                                                                 The group decided that they wanted an opportunity to go
                                                                                                  away during school holidays and that this should
                                                                                                  sometimes involve the whole family
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                                                                                                 Hume City Council staff originally assisted with 39 of 75
                                                                                                  resourcing – staff, however are now encouraging the
                                                                                                  group to become more self sufficient and to apply for a
                                                                                                  community grant so they can organise their own events
                                                                              Broadmeadows Community Neighbourhood Renewal
                                                                                             Engaging the Community 2004-2006
Community            Timeframe     Activity or Program                   Lead Agency &     Outcomes including development of/connections to other
Concern                                                                  others involved   related activities or programs
                                   Youth Drop-in at Dallas                                     There have been approximately 50 participants over 12
                                   Neighbourhood House                                          months. 15-25 young people attend weekly - 18 regulars.
                                   Continued….                                                  At one point there were 30 attending and had to split the
                                                                                                group over two nights, has not been able to maintain
                                                                                                support for two nights as no funding for worker time.
                                                                                               5 parents are involved – 3 very regularly
                                                                                               Young people have:
                                                                                                      o Gained a sense of belonging by being
                                                                                                           involved;
                                                                                                      o Learnt how to address bullying;
                                                                                                      o Learnt to express their feelings without
                                                                                                           aggression;
                                                                                                      o Supported peers at school;
                                                                                                      o Formed friendships across cultural groups
                                                                                                           (e.g. Anglo, Turkish, Lebanese); and
                                                                                                      o Learnt how to cook some simple and healthy
                                                                                                           meals – veggie bake, spaghetti, hamburgers
                                                                                                           etc
                                                                                                      o Determined that those in the older age group
                                                                                                           (5x 17 plus) would like to participate in
                                                                                                           separate activities and develop a “Youth
                                                                                                           Working Group” as part of the BCNR process,
                                                                                                      o Determined that they need to be more
                                                                                                           inclusive of other young people especially
                                                                                                           those with a disability
                                                                                                      o Participated in organising information about
                                                                                                           people with a disability, their needs, issues
                                                                                                           and how to be inclusive
                                                                                               Parents have:
                                                                                                      o Had fun supporting their adolescents and
                                                                                                           buying things!
                                                                                                      o Negotiated support from K-mart to purchase
                                                                                                           the items (received 15% off)
                                                                                                      o Learnt how to find out what others have
                                                                                                           access to and advocated for their needs
                                                                                                      o Built friendships with each other




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                                                                              Broadmeadows Community Neighbourhood Renewal
                                                                                             Engaging the Community 2004-2006
Community            Timeframe     Activity or Program                   Lead Agency &     Outcomes including development of/connections to other
Concern                                                                  others involved   related activities or programs
                     2005 -        Youth Survey and Youth Forum          HomeGround        Youth Survey
                     ongoing                                             Hume City           DVC funded Local Data Projects in 2005 a project was
                                                                         Council              funded in the Broadmeadows NR area
                                                                         BCNR Manager        I&J Management was engaged to undertake this work
                                                                         I&J Management      Hume City Council was approached to Project Manage
                                                                         Services,            for BCNR, this was agreed to and John Fox, Social
                                                                         Penola Catholic      Equity Planner managed the Project.
                                                                         College             A steering committee was set up made up of
                                                                                              Homeground Services, I& J Management, BCNR
                                                                                              Manager, Employment & Learning Co-ordinator and
                                                                                              resident representatives.
                                                                                             Gained support of Penola Catholic College VCAL
                                                                                              students to undertake a survey with other young people
                                                                                              utilising the themes of the Community survey
                                                                                             The Vietnamese Social worker from Dianella Community
                                                                                              Health Service provided support to enable consultation
                                                                                              with Vietnamese young people
                                                                                             Young people designed and implemented the survey
                                                                                             I and J Management guided this process and reported to
                                                                                              the Steering Committee
                                                                                             young people were trained a peer interviewers
                                                                                             young people were interviewed from Penola Catholic
                                                                                              College, Broadmeadows Secondary College and at
                                                                                              venues such as the Hume Global Learning Centre.
                                                                                             a report of the survey process and recommendations is
                                                                                              being prepared by I & J Management

                                                                                           Youth Forum
                                                                                             A Forum was convened to present the findings of the
                                                                                              survey to young people and to discuss these findings in
                                                                                              more detail
                                                                                             Gave young people opportunity to have a say about the
                                                                                              things in their community that‟s important to them. Look
                                                                                              at how to meet young peoples identified needs with
                                                                                              programs, activities & events.




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                                                                                   Broadmeadows Community Neighbourhood Renewal
                                                                                                  Engaging the Community 2004-2006
Community            Timeframe      Activity or Program                       Lead Agency &     Outcomes including development of/connections to other
Concern                                                                       others involved   related activities or programs

3.3     Safety in public spaces
PRIORITY 3           April 2005 -   Walking School Bus                        Hume City            Hume City Council and Broadmeadows Best Start
Improve safety for   ongoing        Residents identified that most children   Council               Partnership applied for funding from VicHEALTH to
pedestrians                         did not walk to school, in part because   Meadow Bank           establish a Walking School Bus program. The WSB
                                    of parental concerns about safety.        Primary School        Coordinator commenced in April 2005. (NB other
                                    Residents also identified that many       Campmeadows           Walking School Busses are being established throughout
                                    young people were not very active and     Primary School        Hume City)
                                    that walking is a good way to build                            The Community Safety Working Group:
                                    fitness. As a result the development                                 o undertook research about Walking School Bus
                                    of a Walking School Bus program was                                      programs to find out how they may help the
                                    identified as a mechanism to meet                                        program to be successful
                                    these needs.                                                         o advocated for Campmeadows Primary School to
                                                                                                             also be included in the program
                                                                                                         o work-shopped ways to encourage volunteer
                                                                                                             support of the program
                                                                                                         o is continuing to support the implementation of
                                                                                                             this program in the BCNR area.
                                                                                                   The program will commence at Meadowbank Primary
                                                                                                    School and will be extended to Campmeadows Primary
                                                                                                    school
                                                                                                   Volunteers are currently being recruited and trained
                                                                                                   When there are sufficient volunteers the program will be
                                                                                                    commenced.
                                                                                                   For each route there needs to be 3 volunteers per day,
                                                                                                    this means that the number of volunteers needs to be
                                                                                                    considerable when contingencies are taken into account
                                                                                                   Partners are finding its establishment more difficult/time
                                                                                                    consuming than originally thought

                     Ongoing (for   Safety House Committee                    Meadowbank        The Safety Committee has been an on-going support
                     25 years!)     Committee has operated for 25 years       Primary School    organisation of the BCNR project
                                    and is supported by the Meadowbank                             Connection has proved a very valuable link to parents
                                    Primary School.                                                 within the BCNR area
                                    There are some 25 Safety Houses                                Residents involved have become members of working
                                    within the BCNR area. It has a                                  groups and volunteers for BCNR projects and activities
                                                                                                   Has taken a lead in Community Safety Day activities




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                                                                                  Broadmeadows Community Neighbourhood Renewal
                                                                                                 Engaging the Community 2004-2006
Community            Timeframe     Activity or Program                       Lead Agency &     Outcomes including development of/connections to other
Concern                                                                      others involved   related activities or programs
                     Ongoing       Pedestrian Crossings                      Community            Community Safety Working Group members undertook a
                                   Residents identified that there were      Safety Working        range of roles to gain support for making improvements
                                   many safety issues for residents of all   Group                 that would overcome the identified issues These
                                   ages when crossing the roads,                                   included:
                                   particularly the busy ones in the                                     o Research: Information from the BCNR Survey
                                   BCNR area. These issues include:                                           conducted by Melbourne University was
                                       Safety at designated school                                           accessed and a Resident “Walk around
                                        crossings and pedestrian                                              Survey” was conducted to identify specific
                                        crossings                                                             safety issues. Specialist Disability agencies
                                               o Signage                                                      were contacted to obtain up to date
                                               o Timing of lights                                             information about accessibility design and
                                               o Attendance of School                                         products
                                                    Crossing Coordinators                                o Advocacy to and negotiation with a range of
                                       Knowledge of safety – particularly                                    government organisations to address changes
                                        children                                                              required to make the BCNR area safer. These
                                       Accessibility for people with a                                       organisations included:
                                        disability or mobility                                                         VicRoads
                                       Improving driver line of sight to                                              Hume City Council
                                        pedestrian crossings                                                           Property owners/traders
                                       Safety in the streets                                     A range of outcomes which have increased safety have
                                               o Broken/lifted foot paths                          been achieved which residents can identify and which
                                                                                                   have contributed to residents feeling safer and feeling
                                                                                                   heard. Resident representatives on the Community
                                                                                                   Safety Working Group have achieved the following:
                                                                                                         o “Stop Look Listen Think” signs have been
                                                                                                              painted on the footpath at 5 pedestrian
                                                                                                              crossing sites to enhance young pedestrian‟s
                                                                                                              awareness of this important safety mantra.
                                                                                                         o arranged for the removal of a shrub that
                                                                                                              obscured drivers view of small pedestrians
                                                                                                              using the crossing. At the pedestrian operated
                                                                                                              signals (POS) on Widford Street at Olsen
                                                                                                              Place
                                                                                                         o negotiated a significant shortening of the
                                                                                                              timing phase at the POS in favour of
                                                                                                              pedestrians
                                                                                                         o successfully negotiated with a trader for the
                                                                                                              removal of the A-frame advertising sign that
                                                                                                              obscured drivers view of small Supervised
                                                                                                              school crossings
                                                                                                         o ensured that all pedestrian crossing
                                                                                                              supervisors within Hume are aware of their
                                                                                                              obligation regarding staffing crossings on
                                                                                                              school curriculum days
                                                                                                         o markings have been placed on the crossing
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                                                                                                              near Meadowbank Primary School to improve
                                                                                                              safety for children who are sight impaired
                                                                                 Broadmeadows Community Neighbourhood Renewal
                                                                                                Engaging the Community 2004-2006
Community            Timeframe     Activity or Program                      Lead Agency &     Outcomes including development of/connections to other
Concern                                                                     others involved   related activities or programs
                     June 2005 -   Establishment of the Police and          Residents (6)        a discussion paper was prepared which proposed the
                     ongoing       Community Roundtable                     Police (2 or 3)       establishment of the Roundtable by the Community
                                   The community identified the need to     Broadmeadows          Safety Working Group (3 June 2005)
                                   strengthen the relationship between      Neighbourhood                o agreement of partners to participate
                                   local residents and police as a way of   Renewal                      o suggested agenda
                                   working towards greater safety within    (Rosalind            planning meeting facilitated by independent consultant to
                                   the community. Particular concerns of    Vincent)              plan how an improved relationship could be developed
                                   residents were:                          Orana Family          (28 July 2005)
                                       delayed responses by the Police     Services                     o actions were identified that the community
                                        to calls by residents for           (Maureen Bott)                    wanted the police to commit to
                                        assistance;                         Homeground                   o agreed guidelines or ground rules for future
                                       the reactive nature of the Police   Services (Jill                    Roundtable meetings
                                        presence (i.e., the residents       Scanlon)             the Housing and Environment Group (November 2005)
                                        wanted to build a proactive,        Hume City             and Turkish Women‟s Voice (January 2006, Youth drop
                                        positive relationship with the      Council (James        in and Health and wellbeing working group have
                                        Police, and not only see them       Sherry)               developed listings of practical ways to improve
                                        “when there was trouble”); and                            relationships between the Police and community
                                       inappropriate conduct by Police.                          members to assist in continuing these discussions
                                                                                                 Police representatives regularly participating in the
                                                                                                  Community Safety Working Group and/or specific task
                                                                                                  groups associated with these – and therefore are being
                                                                                                  seen within the community as well as getting to know
                                                                                                  community members in a positive environment (for
                                                                                                  example Community Safety Awareness Day
                                                                                                 Greater Victoria Police presence in the BCNR area
                                                                                                         o Improved response to individual calls
                                                                                                                       urgent and routine
                                                                                                                       community settings and in homes
                                                                                                         o Increased attendance at BCNR and other
                                                                                                              community activities
                                                                                                 Residents feeling better supported by Victoria Police and
                                                                                                  safer in their local environment. This is demonstrated by:
                                                                                                         o People walking to activities
                                                                                                 Final Round Table meeting determined the following 10
                                                                                                  actions:




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                                                                              Broadmeadows Community Neighbourhood Renewal
                                                                                             Engaging the Community 2004-2006
Community            Timeframe     Activity or Program                   Lead Agency &     Outcomes including development of/connections to other
Concern                                                                  others involved   related activities or programs
                                                                                           Getting the message out – that community safety is a „whole
                                                                                           of community‟ responsibility and that the role of the Police is
                                                                                           shifting to be more prevention based
                                                                                           Express and promote rights, responsibilities and
                                                                                           aspirations – of the local community using the Hume Bill of
                                                                                           Rights as a framework for the development of a
                                                                                           Neighbourhood
                                                                                           Agreement with the BCNR community
                                                                                           Making connections with communities through schools –
                                                                                           by,
                                                                                                talking to the Meadowbank and Campmeadows school
                                                                                                 community about the role of the Police
                                                                                                exploring ways of working with school communities
                                                                                                participating in activities such as Community Safety
                                                                                                 Month
                                                                                                branching out into the community in new ways
                                                                                                 (community noticeboard, Olsen Place „front shop‟
                                                                                                 display)
                                                                                           Visible Police presence in Broadmeadows Central area –
                                                                                           designated Sergeant to build relationships, contacts and
                                                                                           stimulate activity and enhance sense of safety
                                                                                           Adventure / challenge activities – led by community groups
                                                                                           with an invitation to the Police to participate actively in
                                                                                           partnerships
                                                                                           Make contact with Olsen Youth Drop-In – through Youth
                                                                                           Resource Officers
                                                                                           Develop Police involvement in Harmony Day – Investigate
                                                                                           a framework for Police involvement in Harmony Day activities
                                                                                           Art-space at Police Station – pursue the display of art
                                                                                           produced in the local area at the Police Station
                                                                                           Let Police know what is happening – develop a method of
                                                                                           better informing the Police about community activities
                                                                                           Maintain links with CALD communities – via numerous
                                                                                           community groups




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                                                                                  Broadmeadows Community Neighbourhood Renewal
                                                                                                 Engaging the Community 2004-2006
Community            Timeframe     Activity or Program                      Lead Agency &     Outcomes including development of/connections to other
Concern                                                                     others involved   related activities or programs

Other issues         2005          Hume Bounce-Back‟ program,               Hume City            The Community Safety Working Group successfully
addressed                          Residents and police identified that     Council               secured the „Bounce-Back‟ program, through Council for
                                   the level of vehicle theft in the BCNR   Victoria Police       the Neighborhood Renewal area to improve the general
                                   area was quite high and felt that a                            security of residents‟ vehicles.
                                   response to this was required.                                All residents in the Neighborhood Renewal area were
                                                                                                  contacted via direct mail with the opportunity to apply for
                                                                                                  a free vehicle immobiliser. The letter was also translated
                                                                                                  and distributed in community languages.
                                                                                                 Council Community Safety Officer delivered education
                                                                                                  sessions on vehicle security to local residents.
                                                                                                 Approximately 80 local residents were involved in the
                                                                                                  program and had a free immobiliser installed
                                                                                                 It is not possible to measure the impact of the program at
                                                                                                  the Neighbourhood Renewal site scale, nor is there new
                                                                                                  data available as at April 2006 for Hume City as a whole




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                                                                                          Broadmeadows Community Neighbourhood Renewal
                                                                                                         Engaging the Community 2004-2006

4. Housing and Environment
Housing and environment encompasses all the buildings, spaces and products that are created, or at least significantly modified by
people as well as the natural environment. It includes our homes, schools and workplaces, parks, business areas and roads. It
extends overhead in the form of electric transmission lines, underground in the form of waste disposal sites and as well as railway
lines and roads - the basic services that are needed to keep a society running, otherwise known as infrastructure. Furthermore, the
built environment includes broad features of urban layout, such as the shape of the city (building heights, shapes and overall density)
and streetscapes (width, tree cover, housing density, and the diversity of building uses). Provision of transport facilities for road, rail,
bicycle, air and pedestrian traffic forms are also key components of infrastructure. Consideration of contaminants in our air, water,
food and soil are also part of the physical environment. As a whole these features contribute to the quality of life and significantly
influence our physical and psychological well-being for present and future generations. Additionally an unresponsive or poor quality
housing service can increase levels of dissatisfaction and drive more mobile households out of the area. 4

Community Concern           Timeframe       Activity or Program                   Lead Agency &        Outcomes including development of/connections to other
                                                                                  others involved      related activities or programs

4.1       Housing

PRIORITY 1                  2004 -          OOH Physical improvements             Project Control          Energy program in 2003, 78 properties had retrofits
Improve access to and       ongoing                                               Group                    141properties have received “immediate improvements”
standard of housing                                                               BCNR Manager              these include front fences. Letterboxes, concrete strips,
                                                                                  OOH Stock                 landscaping
                                                                                  Planning                 31 OOH properties have had „Specific Upgrades‟, 51 more
                                                                                  Broadmeadows              for 05/06
                                                                                  Housing Services         21 OOH properties have had external painting
                                                                                  Manager,                  “immediate improvements” have contributed to the view of
                                                                                  Redevelopment             residents that “the neighbourhood looks and feels better”
                                                                                  Officer,                 All $ are being spent each financial year
                                                                                  NR Head Office           Feedback is provided from residents via BCNR Manager
                                                                                  OOH Property              and the Redevelopment Officer and solutions developed
                                                                                  Services                 Innovative things: A house that has been earmarked to be
                                                                                                            sold off by OOH rather than demolished because it is part
                                                                                  NB: It is an              of a duplex, will be utilised by a Work for the Dole project to
                                                                                  internal OOH/NR           provide training for residents within the BCNR area. It is to
                                                                                  planning group            be implemented by Workforce Plus



4
      Adapted from
          Municipal Public Health Planning Framework Local Government Planning for Health and Wellbeing website http://www.health.vic.gov.au/localgov/mphp.htm;
          “Healthy Cities And The City Planning Process A Background Document On Links Between Health And Urban Planning” by L.J. Duhl & A.K. Sanchez For The World Health
          Organisation 1999:
          National Strategy for Neighbourhood Renewal “renewal.net”, the on-line guide to what works in neighbourhood renewal http://www.renewal.net/default.asp; and
          “A better quality of life for the people of Luton Luton‟s Community Plan 2002 – 2012” www.luton.gov.uk
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                                                                                 Broadmeadows Community Neighbourhood Renewal
                                                                                                Engaging the Community 2004-2006
Community Concern      Timeframe      Activity or Program                 Lead Agency &     Outcomes including development of/connections to other
                                                                          others involved   related activities or programs
                                      OOH Physical improvements
                                      Continued….                                              In addition to internal meetings members of the project
                                                                                                control group have met with residents, in particular the
                                                                                                DHS Stock Planner
                                                                                               Discussions and consultation has also been undertaken
                                                                                                regarding the development of a „Master Plan‟ for the region.

                       May 2004 -     BCNR Tool Library                   HomeGround,          Submission the OOH NR Central Office may 2004
                       ongoing        Residents identified that they      Broadmeadows         Support obtained from Bunnings
                                      could not afford all the tools      Disability           Tools purchased
                                      required to maintain their          Services             The BCNR Tool Library was launched June 2005
                                      properties and that they wanted                          Membership has slowly been building since
                                      to have well maintained gardens                           commencement and there are now 30+ members
                                      like other people. The                                   Memberships costs $5
                                      development of a tool library was                        Plus hire charge according to equipment used
                                      proposed by HomeGround,                                  Members are gradually increasing the number of times they
                                      Broadmeadows Disability                                   hire equipment
                                      Services, BCNR Manager as a                              Residents have identified problems with lack of access to
                                      way of increasing access to tools                         the Tool library when staff are not at Olsen Place and have
                                      for residents to maintain their                           indicated an interest in developing a resident volunteer
                                      gardens. A grant was obtained                             roster
                                      from DHS neighbourhood                                   Mower borrowed most frequently
                                      renewal for $10,000                                      Usage is considered low when all residents in the area are
                                                                                                considered
                                                                                               Homeground feel there is a need to promote the Tool
                                                                                                Library more aggressively
                                                                                               HomeGround have concerns about the storage of fuel –
                                                                                                needs to be more secure as well as ensuring all OH&S
                                                                                                issues are covered off
                                                                                               Currently in the process of negotiating to get off site
                                                                                                storage – initial discussions with Council but now
                                                                                                negotiating with Broadmeadows Disability Services
                                                                                               Secured additional $19,000 from DHS Disability Services –
                                                                                                currently developing plans for this
                                                                                               There is visible evidence of better maintained gardens in
                                                                                                the BCNR area – also linked to the small business




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                                                                                 Broadmeadows Community Neighbourhood Renewal
                                                                                                Engaging the Community 2004-2006
Community Concern        Timeframe    Activity or Program                 Lead Agency &     Outcomes including development of/connections to other
                                                                          others involved   related activities or programs

4.2     Increase and improve public transport
PRIORITY 2                            Promotion of existing and new       BCNR Manager          Development of background report including information
Increase frequency                    training opportunities to BCNR                             gathered from the resident survey and public meeting
Improve Co-ordination                 Residents Issues with public                              Residents also undertook a range of small research
                                      transport were highlighted in the                          projects this included designing the surveys, recording
Improve safety with                   BCNR Action Plan Part A and                                data, talking to people and preparing reports:
boarding and alighting                then during the consultation for                                  o gathered information about catching a bus from
                                      the BCNR Action Plan Part B                                            Camp Road to Broadmeadows Shopping Centre
                                                                                                             in order to describe the issues they are faced
                                                                                                             with
                                                                                                        o survey of signage at bus stops
                                                                                                        o survey of need for a Sunday bus service
                                                                                                Engaged with other local organisations also concerned with
                                                                                                 public transport in order to coordinate efforts
                                                                                                        o Dianella Community Health NAME
                                                                                                             (Neighbourhood Action And Multiplier Effect)
                                                                                                             Program
                                                                                                Engaged with a range of individuals and organisations in
                                                                                                 order to improve their understanding of how the system
                                                                                                 affects residents and to advocate for the changes residents
                                                                                                 wanted. These included:
                                                                                                        o Carlo Carli MLA Parliamentary Secretary DOI
                                                                                                        o Northern Bus Lines
                                                                                                        o East West Bus Lines
                                                                                                        o Department of Infrastructure
                                                                                                        o John Brumby‟s Electorate Officer
                                                                                                        o Candy Broad „s Electorate Officer
                                                                                                Resident members of the working group prepared letters
                                                                                                 and spoke in public and/or to key people – actions they
                                                                                                 either had not ever taken before or had not had the
                                                                                                 confidence to do for a long time
                                                                                                Held Public Meeting 26 July 2005 to present these issues
                                                                                                 to the above people/organisations
                                                                                                Commitment to change has been difficult to achieve but the
                                                                                                 Housing and Environment Group will support residents
                                                                                                 continue to advocate for their needs
                                                                                            Resident understand difficulties in achieving change but are
                                                                                            aware of the need to continue to advocate and gather evidence
                                                                                            to support their case




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                                                                                    Broadmeadows Community Neighbourhood Renewal
                                                                                                   Engaging the Community 2004-2006
Community Concern      Timeframe      Activity or Program                    Lead Agency &     Outcomes including development of/connections to other
                                                                             others involved   related activities or programs

4.3     Clean attractive streets
PRIORITY 3             2004 -         Rubbish Collection                     BCNR Manager      Olsen Place
Maintain and Improve   ongoing        Residents were concerned about                              meeting supported at which the Mayor and Council staff
street lighting                       a range of matters including but                             meet with Traders to talk about the way they dispose of
Improve streetscapes                  not limited to:                                              rubbish
                                           the amount of rubbish in the                                 o resident representatives attended
Improve Cleanliness                         streets                                                      o residents feel they have been heard
                                           public rubbish bins not being                                o Council placed camera‟s in one of the laneways
                                            emptied regularly enough                                         as a pilot to gain an understanding of what
                                            (Jack Roper Reserve and                                          happens with rubbish dumping
                                            Olsen Place)                                                 o Council has followed up with individuals they
                                           difficulty residents have in                                     know have caused rubbish to be dumped
                                            getting rid of large rubbish                                 o Council empty rubbish bins at Olsen Place every
                                           the cost of rubbish collection                                   day except Sundays which is increase from
                                           the size of different bins for                                   previously
                                            rubbish collection
                                                                                               Rubbish in Streets
                                                                                                 residents approached media about the level of rubbish in
                                                                                                  the street
                                                                                                 resulted in several lead stories about rubbish not being
                                                                                                  collected
                                                                                                 also resulted in Hume City Council responding with
                                                                                                  additional hard rubbish collection in the BCNR area
                                                                                                 Hume also develop a form that residents could complete to
                                                                                                  advise them of who was littering
                                                                                                 Residents have not embraced this as they do not wish to
                                                                                                  “dob” in other residents or potentially have to attend court
                                                                                                  and testify to what they have seen – they do not feel this to
                                                                                                  be in the best interests of “community building”




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                                                                                Broadmeadows Community Neighbourhood Renewal
                                                                                               Engaging the Community 2004-2006
Community Concern      Timeframe      Activity or Program               Lead Agency &        Outcomes including development of/connections to other
                                                                        others involved      related activities or programs
                       2005-          Advocating for better street      Housing and          Formally approached Hume City Council to undertake an Audit
                       ongoing        lighting                          Environment          of Street Lighting in the BCNR area – only returned Street
                                                                        Working Group        Lighting Policy – no formal response to the request for an audit

                                                                                             Formally approached AGL to gain a better understanding of the
                                                                                             “standards” required
                                                                                             Understand how to inform them of lights which are not working
                                                                                             This process has been promoted through the working groups

                                                                                             Residents are aware of the process to inform AGL that a light is
                                                                                             not working.
                                                                                             More Lights are working
                                                                                             People feel safer

                       May – Oct      Arts Project                      HomeGround,          Idea to create a Great wall of art by HomeGround
                       2005           Aim of the project was to:        DHS,                 Funding was provided from DHS $1,000 and Homeground
                                         Improve the laneway –         Meadowbank           $3,000
                                          better lighting etc           PS,                  Put up timber construction put up works against it
                                         Improve what could be seen    Campmeadows          Each given a space and materials and they did this
                                          from inside the Olsen Place   PS, KODE,            Huge success
                                          Hub                           Broadmeadows         5 groups commissioned to make artworks around the „Proud to
                                         Find a way of positively      Disability Service   be Broadmeadows‟ theme.
                                          engaging with residents       and Olsen Youth      Launched in October 2005.
                                                                        Drop-in.                     A well turned out festivity
                                                                                                     attended and launched by 2 Government Ministers and
                                                                                                     as many of the participants as possible from each of the
                                                                                                      organisations involved.
                                                                                             Resulted in positive media representation and continues to
                                                                                             attract local children and their parents to view their works on
                                                                                             display.
                                                                                             The improvement has also encouraged people to walk down the
                                                                                             laneway now as has made it less frightening for locals who
                                                                                             have less savory memories of the place.
                                                                                             The artworks may need to be moved to another location with
                                                                                             the up-grade of the Olsen Place Hub – this is yet to be
                                                                                             determined




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                                                                                  Broadmeadows Community Neighbourhood Renewal
                                                                                                 Engaging the Community 2004-2006
Community Concern      Timeframe      Activity or Program                  Lead Agency &     Outcomes including development of/connections to other
                                                                           others involved   related activities or programs
                       Annually       Clean up Australia Day – clean       HomeGround           First year managed by HomeGround workers
                       March          up Olsen Place                       Resident             Small number of people attended, very early in BCNR
                                      2004-2005                            Volunteers            project
                                                                                                  nd
                                                                                                2 year Young BAT member took lead in managing it with
                                                                                                 back-up support from HomeGround workers
                                                                                                Prepared promotional material
                                                                                                Organised registration of volunteers, equipment required
                                                                                                 (garbage bags and gloves etc), sausage sizzle, Certificates
                                                                                                 of Appreciation
                                                                                                31 registered Volunteers
                                                                                                A mix of workers, residents and other friends/family from
                                                                                                 outside the area
                                                                                                Mixed aged groups and cultures

                       March 2005     HomeGround Gardening and             HomeGround           Feasibility Study completed July 2005
                       - ongoing      Maintenance Service                  Brotherhood of       Business Plan completed?
                                      Department of Victorian              St Lawrence          Started August 2005
                                      communities engaged the              BCNR Manager         Permanent full time gardener has been employed
                                      Brotherhood of St Lawrence to                             The role has seen 2 people resign as there is limited on the
                                      engage with agencies working on                            job support and hard work when working alone. Different
                                      neighbourhood renewal across                               support is now in place for the worker
                                      the state to investigate the                              Ford Motor Company donated a van to carry equipment
                                      feasibility of establishing a                             Currently in the process of hiring a local resident as a
                                      community enterprise on each                               Trainee
                                      site. If the feasibility proved                           traineeship through Kangan Batman TAFE, HomeGround
                                      positive funding was also                                  Services & Hume City Council.
                                      provided for a business plan and                          Hire 2 locals as semi regular casuals
                                      initial stat-up – total of $7,000.                        Majority of the work is in local area – 60 residents have
                                      Continuing to support with expert                          obtained services from the Enterprise
                                      advice                                                    Only a few of these are regular users – most people use
                                      A Gardening and Landscaping                                the service to do a large clean up and do not have funds to
                                      Community Enterprise was                                   have a regular service
                                      identified as supporting the                              Some work is sought outside the local area, this subsidises
                                      residents desires of achieving                             the work in the BCNR area
                                      access to low cost assistance as                                  o Charge at a lower rate in the BCNR area
                                      well as creating opportunities for                                o Charge close to market rate elsewhere – a little
                                      employment by locals in the                                            less than market rate in order to compete
                                      enterprise




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                                                                                  Broadmeadows Community Neighbourhood Renewal
                                                                                                 Engaging the Community 2004-2006
Community Concern      Timeframe      Activity or Program                  Lead Agency &     Outcomes including development of/connections to other
                                                                           others involved   related activities or programs
                                      HomeGround Gardening and                                  Additionally have establishment of partnerships to increase
                                      Maintenance Service                                        work opportunities:
                                      continued….                                                       o St Vincent‟s Transitional Housing properties in
                                                                                                            the North West area
                                                                                                        o 2 businesses
                                                                                                        o Homeground
                                                                                                        o Victorian Women‟s Housing Association to
                                                                                                            landscape up to 8 properties in Roxburgh Park –
                                                                                                            working on quote
                                                                                                        o Immediate improvements works for OOH – 50-
                                                                                                            70 houses kill weeds between concrete strip and
                                                                                                            pedestrian footpath

                       2004 -         Improving resident experience        HomeGround        Clean up Olsen Place Day – Young people
                       ongoing        of using Olsen Place                                   Refer to Clean up Australia Day above
                                         Residents and workers
                                          identified that in order to                        Meet the Traders Walk and Meeting
                                          make improvements a range                            A resident supported by a HomeGround invited traders to
                                          of people and organisations                           discuss their issues and invite them to a meeting
                                          needed to be engaged                                 A meeting was held at which resident and trader concerns
                                          before improvements can be                            were discussed alongside possible solutions and who
                                          made – in particular Hume                             would do what
                                          City Council and Traders. It                         Mayor was tavailable too
                                          was also identified that there                       3 traders attended
                                          was a need to research the                           It was agreed that a survey was needed as it would be
                                          needs and desires of the                              difficult to get all traders to a meeting
                                          various stakeholders. As a                         
                                          result a plan was
                                          established to engage key
                                          people, undertake research
                                          and develop a plan for
                                          improvement.




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                                                                                Broadmeadows Community Neighbourhood Renewal
                                                                                               Engaging the Community 2004-2006
Community Concern      Timeframe      Activity or Program                Lead Agency &     Outcomes including development of/connections to other
                                                                         others involved   related activities or programs
                                      Improving resident experience of                     Olsen Traders Survey and report
                                      using Olsen Place                                    Conducted survey with Olsen traders about perceptions of
                                      Continued……                                          community, commitment to improving Olsen place, rubbish
                                                                                           issues etc. This was also part of the strategy of engaging them
                                                                                           to be more involved in BCNR.
                                                                                               HomeGround employed a worker to undertake the survey
                                                                                               A report was prepared titled “Olsen Place a Thriving place”
                                                                                               22 traders participated in the survey
                                                                                               Key issues in order of priority were identified as:
                                                                                                        o Parking
                                                                                                        o Safety
                                                                                                        o Traders needing to meet regularly to share
                                                                                                            information, ideas and keep informed of BCNR
                                                                                                        o Cleanliness
                                                                                                        o Promotion of Olsen Place as somewhere to
                                                                                                            shop
                                                                                               The report has been provided to Hume City Council for
                                                                                                response, this has not been received as yet.
                                                                                               Currently considering providing the report to Council in a
                                                                                                more formal manner
                                                                                               Traders are hard to get together – really needs to be the
                                                                                                traders who drive it
                                                                                           Regular Traders Meetings – Reinvigorating the Traders
                                                                                           Association
                                                                                               Residents shared responsibility for survey of times suitable
                                                                                                for traders to attend a regular meeting
                                                                                               HomeGround will assist in getting the Traders together
                                                                                                once the new shop front is completed
                                                                                               Homeground do not want to become “Centre Management”
                                                                                                as the Traders need to take responsibility
                                                                                           Traders:
                                                                                               have gained understanding of the BCNR project
                                                                                               have gained understanding of the needs and concerns of
                                                                                                residents
                                                                                               know Homeground
                                                                                               increased participation in activities and provide support for
                                                                                                activities by promoting them,
                                                                                                        o providing goods and services
                                                                                                        o and/or donating things for fundraising efforts
                                                                                                            (e.g. raffles)
                                                                                               demonstrated a greater interest in participating in both
                                                                                                formal and informal activities associated with the BCNR
                                                                                                project

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                                                                                   Broadmeadows Community Neighbourhood Renewal
                                                                                                  Engaging the Community 2004-2006
Community Concern      Timeframe      Activity or Program                   Lead Agency &     Outcomes including development of/connections to other
                                                                            others involved   related activities or programs
                                      “Better Living in Dallas and          Hume City         Within the BCNR area the following has occurred:
                                      Broadmeadows. An urban                Council              Extensive Street Tree planting – mainly deciduous trees
                                      renewal plan for the Dallas                                Improved road safety treatments – round-abouts
                                      Broadmeadows area”. adopted
                                      by Hume City October 2003.                              Information has been provided to residents to provide advice on
                                      The Plan is about Urban                                 home maintenance – primarily targeting home owners
                                      Renewal in the broadest sense
                                      of the word – physical, social,                         School Children invited to name the laneways around Olsen
                                      cultural and economic renewal,                          Place
                                      its     objectives      are     the
                                      achievement of                                          Urban Renewal withdrew from the Working Group June 2005
                                          A better living environment;                       when the worker left.
                                          Empowerment               and                      No new resources have gone towards Urban Renewal
                                           engagement          of     the                     No officer is responsible for overall coordination although
                                           community;                                         different parts of Council hold responsibility for implementing
                                          Better education, training                         components of the plan
                                           and               employment                       This makes it difficult for BCNR to link and understand who is
                                           opportunities;                                     responsible for what
                                          Better community facilities
                                           and services;                                      10 BCNR residents assisted with tree planting in the Moonee
                                          Better housing and more                            Valley in April 2005
                                           housing choices; and                               Another tree planting day was held at Jack Roper Reserve
                                          Government, the private                                40-50 residents were involved in this
                                           sector     and    other    key                         trees were vandalized a few weeks later – and have not
                                           stakeholders           working                          been replaced
                                           together better to achieve
                                      Because the aim is consistent
                                      with NR it is essential to maintain
                                      communication and work
                                      together




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                                                                              Broadmeadows Community Neighbourhood Renewal
                                                                                             Engaging the Community 2004-2006

5. Employment and Learning
Education and learning is closely tied to socioeconomic status, and effective education for children and lifelong learning for adults are
key contributors to health and prosperity for individuals. Education and learning contributes to health and prosperity by equipping
people with knowledge and skills for problem solving, and helps provide a sense of control and accomplishment over life
circumstances. Education increases opportunities for job and income security, and job satisfaction. Therefore that the needs of
people through all life stages are met:
    in the early years it is essential for parents to understand the importance of early years education and provide their children with a
    range of experiences and for there to be access to a range of quality programs and services such as playgroups, childcare,
    preschool etc;
    the levels of attainment, attendance, behaviour and exclusions are influenced by the level of experience of parents; access to
    appropriate adult role models; level of fluency in English; family mobility and the degree to which the curriculum is able to meet
    individual needs in the compulsory school program (Prep – Year 9) as well as in post compulsory education, however, at this later
    stage it is also important to also have access to suitable careers advice and educational provision alongside access to programs
    aimed at increasing participation rates and achievement levels through partnerships between institutions (schools, TAFE,
    business, neighbourhood houses etc), building young people's self-esteem, and using sport and arts activities;
    An individual's education and skills affect every aspect of their life. However many people who leave school with few or no
    qualifications do not go on to study as adults. Many of these adults then lack the opportunity or will to study. People need
    confidence and the ability to access information and learning so they have skills which will be employable, know about job
    opportunities, increase their job search skills, are able to access to recruitment processes, secure interviews and present well
    skills at interview. For new settler communities, there may be other disincentives caused by language, culture or institutional
    barriers.
Employment and learning also includes the development of a thriving business sector so that underemployment and unemployment
are addressed, including increasing the numbers of underrepresented groups in employment and as business owners in line with the
wider economy. A thriving business sector is characterised by its ability to tap into the entrepreneurial skills of people in the area and
its ability to develop an entrepreneurial culture, as well as being able to address the difficulties of trading in low-wage economy,
barriers in raising finance for start-up and expansion and gain access to appropriate business support. The development of a thriving
business sector also depends on how the property market can be influenced and ensuring an area is attractive for investment, some
of the attributes that business seeks are the two forms of communications infrastructure, transport and information and
communications technology (ICT). Good transport enables people to participate in work, learning, health services, food shopping,
and maintenance of connections with friends and relatives. Good ICT infrastructure can mean that employment, and business
opportunities are available. Poor transport can lead to community severance between natural communities, and between investment
areas.

And finally it is important for there to be a focus on citizenship and cultural integration in education and employment, including
understanding and appreciating diversity among people, and thinking about how your actions affect others.5

5
    Adapted from
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                                                                                         Broadmeadows Community Neighbourhood Renewal
                                                                                                        Engaging the Community 2004-2006
Community Concern         Timeframe        Activity or Program                    Lead Agency &       Outcomes including development of/connections to other
                                                                                  others involved     related activities or programs

5.1      General training and support

PRIORITY 1                Aug 2005 -       Skills Survey                          HCC                    7 Residents Trained to assist in administering the Skills
Participation in          ongoing          The Employment and Learning            Residents               Survey –
education and learning                     Working Group undertook the            Homeground                     o mix of genders
for targeted groups                        skills survey in order to gain a       ELC                            o paid $15 per completed survey
such as;                                   better understanding of:               Infoxchange                    o had some difficulty in getting residents to
                                                who the NR residents are                                            complete in person
    new settlers;                              what they aspire to                                     Survey was also available on-line at the BCNR website
    those with limited                         their skills                                                    o Only a few completed on line – 3-5
     language, literacy                         strengths,                                                      o Demonstrated difficulties with access
     and numeracy                               weaknesses; and                                                             To computer at home
     skills;                                    what residents feel can be                                                  Confidence to access at other venues
    long term                                   done to help them access                                                     (Campmeadows computer hub, Olsen
     unemployed                                  training opportunities and                                                   Place, Global Learning centre)
    those who are                               employment                                                                  Ability to utilise computer
     under employed                                                                                      289 residents completed the Skills Survey
                                           The aim of the skills survey is to                                    o Majority personal interviews
                                           identify the skills and interests of                                  o Not completed fully 30%
                                           the community that will assist in                                     o unsure of whether they did not want to complete
                                           implementing programs such as:                                            sections, did not understand the question etc
                                           •    Exploring training options to                                    o residents provided with box chocolates who
                                                meet employment needs of                                             completed a survey
                                                residents and to meet skills                             Homeground recruited participants and made payment
                                                shortages in the region.                                 Hume City Council employed resident to complete Data
                                           •    Identifying barriers to                                   Entry
                                                accessing employment and                                         o Level of support required higher than expected
                                                learning opportunities and in                            Hume City contributed $10,000 towards this process
                                                consultation with residents                              Some residents felt that some questions in the survey are
                                                implement                                                 “invasive”
                                                recommendations.
                                           •    Identifying cultural and
                                                recreational interests of the
                                                community.




         Municipal Public Health Planning Framework Local Government Planning for Health and Wellbeing website http://www.health.vic.gov.au/localgov/mphp.htm;
         “Healthy Cities And The City Planning Process A Background Document On Links Between Health And Urban Planning” by L.J. Duhl & A.K. Sanchez For The World Health
         Organisation 1999:
         National Strategy for Neighbourhood Renewal “renewal.net”, the on-line guide to what works in neighbourhood renewal http://www.renewal.net/default.asp; and
         “A better quality of life for the people of Luton Luton‟s Community Plan 2002 – 2012” www.luton.gov.uk
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                                                                              Broadmeadows Community Neighbourhood Renewal
                                                                                             Engaging the Community 2004-2006
Community Concern      Timeframe      Activity or Program              Lead Agency &     Outcomes including development of/connections to other
                                                                       others involved   related activities or programs
                                                                                               Skills Survey Report is being prepared for the Employment
                                                                                                and Learning Working Group. Initial findings to be
                                                                                                presented will include:
                                                                                                       o % residents not interested in employment
                                                                                                       o List of names people interested in IT training to
                                                                                                           advise them of the training currently on offer
                                                                                                       o For those employed what kind of work are they
                                                                                                           doing
                                                                                                       o Proportion working/not

                       August –       Meadowbank Primary School        Meadowbank              40 of young people participated in the program
                       September      Fun Smart Literacy and           Primary School          Some parents participated
                       2004           Numeracy Games                   Campmeadows             Children and parents were exposed to:
                                                                       Primary School                   o “fun” learning activities
                                                                       HomeGround                       o Healthy food
                                                                                               It is a program that there is considerable demand for,
                                                                                                however, financial resources are required

                       11 Nov 2004    Job Network Forum                Hume City               Gained commitment of Job Network Providers to participate
                                      To provide opportunity for       Council                  September 2004
                                      network development and          Employment and          Job network providers gained greater understanding of
                                      understanding of:                Learning                 BCNR and role of each agency
                                         The BCNR project             Coordinator,            Identified opportunities for cooperation and improving
                                         Role of ELC                  Dallas                   access to employment and learning opportunities
                                         Initiatives to address       Neighbourhood           Agreed to continue participation
                                          unemployment                 House                   2x Forums were held
                                         Training opportunities       Job Network             they led to the set up of the “One Stop Job Shop”
                                          available                    Providers
                                         Role of job network
                                          providers




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                                                                              Broadmeadows Community Neighbourhood Renewal
                                                                                             Engaging the Community 2004-2006
Community Concern      Timeframe      Activity or Program              Lead Agency &     Outcomes including development of/connections to other
                                                                       others involved   related activities or programs
                       4 November     “Job Ready” Sessions @           Glenroy                 Turkish speaking facilitator
                       2004           Olsen Place                      Neighbourhood           6 weeks
                                                                       Learning Centre         Class numbers were too small to continue
                                                                       Homeground              Extensive promotion did not seem to gain awareness of
                                                                                                residents (2x letter box drops)
                                                                                               Feedback from residents was that there was a need for
                                                                                                more ESL classes
                                                                                               An ESL class was established but classes remained small
                                                                                                – in contrast with the classes we run a few kilometres away
                                                                                                in Glenroy, where class numbers are often bursting at the
                                                                                                seams, with waiting lists
                                                                                               The English class was eventually moved to Murdell House.
                                                                                                where it attracted women needing childcare from both
                                                                                                inside and outside the BCNR area
                                                                                               Job Ready Sessions were not run again.
                                                                                               Some 190 residents from BCNR area annually utilise the
                                                                                                Glenroy neighbourhood House programs in Glenroy




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                                                                              Broadmeadows Community Neighbourhood Renewal
                                                                                             Engaging the Community 2004-2006
Community Concern      Timeframe      Activity or Program              Lead Agency &     Outcomes including development of/connections to other
                                                                       others involved   related activities or programs
                       2004 -         Establishment and                Infoxchange             Computer Hub @ Campmeadows Primary School opened
                       ongoing        maintenance of IT Hubs within    Dallas                   September 2004
                                      the BCNR area                    Neighbourhood                  o Staffed by part time worker from Infoxchange –
                                                                       House                              Monday 9-2, Wed 9-12, Thurs 9-12
                                                                       Campmeadows                    o The part-time worker is a local resident.
                                                                       Primary School                 o The role of the worker is to source and update
                                                                                                          content on the website, and oversee activities at
                                                                                                          the Computer Hub.
                                                                                                      o 6 computers
                                                                                                      o Offers ESL computer classes
                                                                                                      o Utilised extensively by the Turkish speaking
                                                                                                          community
                                                                                                      o Broadmeadows Women‟s House has supported
                                                                                                          women to access it
                                                                                                There has been increased participation and interest from
                                                                                                the community and parents of kids enrolled in
                                                                                                Campmeadows.

                                                                                               Computer Hub @ Dallas Neighbourhood House opened
                                                                                                March 2005
                                                                                                     o Currently supervised by administration staff
                                                                                                     o 11 computers
                                                                                                     o Some residents participating in beginners
                                                                                                         classes
                                                                                                     o Approximately 10 local residents a week
                                                                                                         accessing the computers to update resumes,
                                                                                                         access the internet, and do job search.

                                                                                         Information was posted to 6 of the Broadmeadows
                                                                                         Neighbourhood Renewal schools. 15 people from the BCNR
                                                                                         area attended Computer Hubs as a result of this process

                                                                                         Currently reviewing the marketing strategy's for all BCNR IT
                                                                                         Hubs and developing a BCNR ICT Action Plan in consultation
                                                                                         with relevant agencies Dallas Neighbourhood House,
                                                                                         Campmeadows Primary School, Olsen Place and Infoxchange
                                                                                         Green PC service and the Global Learning Centre.




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                                                                                  Broadmeadows Community Neighbourhood Renewal
                                                                                                 Engaging the Community 2004-2006
Community Concern      Timeframe      Activity or Program                  Lead Agency &      Outcomes including development of/connections to other
                                                                           others involved    related activities or programs
                       2005-2006      Broadmeadows Job Seeker              Employment
                                      Directory The Directory has          Learning              The production and publication of the directory was funded
                                      been created for the residents of    Coordinator and        by the Department of Human Services through the
                                      Broadmeadows. Primarily, its         has been               Neighbourhood Renewal Program.
                                      aim is to provide advice to assist   produced in           Released to the public March 2006
                                      unemployed residents in gaining      partnership with      Available in hard copy and on the BCNR website
                                      employment.                          Dallas
                                      The directory provides               Neighbourhood
                                      information on programs and          House, Hume
                                      services, and contact details of     Council and
                                      relevant local                       WorkForce Plus.
                                      organisations.




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                                                                              Broadmeadows Community Neighbourhood Renewal
                                                                                             Engaging the Community 2004-2006
Community Concern      Timeframe      Activity or Program              Lead Agency &     Outcomes including development of/connections to other
                                                                       others involved   related activities or programs
                       2004 -         Promotion of existing and new    BCNR Manager            YES Trainee with BCNR Manager for 1 year
                       ongoing        training opportunities to BCNR   Dallas                   The Trainee obtained a full time position on other side of
                                      Residents                        Neighbourhood            Melbourne and has continued to maintain employment
                                                                       House                   Work for the Dole - Meadowbank Primary School obtained
                                                                       Infoxchange              funding for landscaping which was then completed by a
                                                                                                team of people from the BCNR are.
                                                                                               Training @ Dallas Neighbourhood House
                                                                                                       o Volunteers for Commonwealth Games
                                                                                                       o Cert IV Aged Care
                                                                                               DNH placed Community Jobs Program Administration
                                                                                                participants.
                                                                                               4x Community Jobs Placement Schemes 2004-5
                                                                                                       o Workforce Plus – Provided a Business
                                                                                                           Administration program where a local resource
                                                                                                           booklet was developed. 7 young people from the
                                                                                                           BCNR area and 5 young people from outside
                                                                                                           the area participated. At the conclusion of the
                                                                                                           program2 young people gained employment at
                                                                                                           Workforce Plus and 2 others obtained
                                                                                                           employment elsewhere – administration project,
                                                                                                           developed a resource book
                                                                                                       o Lady Gowrie Centre (project across three NR
                                                                                                           areas Collingwood, Fitzroy and Broadmeadows)
                                                                                                           – 2 women from BCNR area participated 1x
                                                                                                           gaining Childcare certificate and 1x
                                                                                                           administration certificate. 1x was offered a full
                                                                                                           time position but was unable to take it up as she
                                                                                                           was expecting a child
                                                                                                       o Banksias Gardens community centre also ran a
                                                                                                           childcare program in which 2 residents from the
                                                                                                           BCNR area participated.




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                                                                              Broadmeadows Community Neighbourhood Renewal
                                                                                             Engaging the Community 2004-2006
Community Concern      Timeframe      Activity or Program              Lead Agency &     Outcomes including development of/connections to other
                                                                       others involved   related activities or programs
                                      Promotion of existing and new                                   o   Infoxchange CJP (project across three NR areas
                                      training opportunities to BCNR                                      Collingwood, Fitzroy and Broadmeadows) –
                                      Residents continued…..                                              provided training in IT content development.
                                                                                                          The positions were located in Fitzroy and
                                                                                                          Collingwood. 2 people from the BCNR area
                                                                                                          participated and both gained employment on
                                                                                                          completion. 1x as the Content Development
                                                                                                          Officer for the Broadmeadows Grassroots
                                                                                                          Networking website and Computer hub at
                                                                                                          Campmeadows primary school and the other at
                                                                                                          Yarra City Council in 2004

                                                                                               The grassroots networking website is a tool for promoting a
                                                                                                variety of training opportunities to residents in the
                                                                                                Broadmeadows area. It also used by residents to advertise
                                                                                                their skills as well as employment opportunities are placed
                                                                                                on it

                                                                                         Participation in training programs has raised awareness of
                                                                                         opportunities in the local areas
                                                                                             The breadth of training available
                                                                                             Different employment agencies
                                                                                             Types of employment available

                                                                                         Participation in training programs has also
                                                                                             Raised the self esteem of individuals participating whether
                                                                                              they gained work or not
                                                                                             Provided skills for living as much as for employment

                                                                                         Residents have expressed concern about the following on-
                                                                                         going barriers to gaining employment after participating in
                                                                                         training: ongoing affordable access of technology in their
                                                                                         homes, language barriers specially to those people with English
                                                                                         is a second language; or single parents that cannot access
                                                                                         affordable child care




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                                                                                  Broadmeadows Community Neighbourhood Renewal
                                                                                                 Engaging the Community 2004-2006
Community Concern      Timeframe       Activity or Program                 Lead Agency &     Outcomes including development of/connections to other
                                                                           others involved   related activities or programs
                       Commenced       Resident access to computers        Infoxchange          Approximately 2 residents are purchasing computers per
                       2005 in         via Green PC                                              month
                       Broadmeado      Through GreenPC , refurbished                            Free training is available through the Computer Hub at
                       ws - ongoing    computers are offered at special                          Campmeadows Primary School
                       GreenPC         discount prices to individuals
                       established     who possess health care cards,
                       as an           These specials include software
                       Infoxchange     applications and internet access.
                       Australia       For more information about the
                       Community       special deals for low income
                       Enterprise in   earners please visit
                       2001            http://www.greenpc.com.au/

                       November        Industry tours                      Hume City            Gained agreement of Ford Motor Company
                       2004            Tour for unemployed residents to    Council              14 people form BCNR area registered and attended the
                                       gain information about              Employment and        tour
                                       employment opportunities in a       Learning             Residents gained information about the breadth of
                                       range of industries within Hume     Coordinator,          opportunities and training provided by a large employer in
                                       City                                                      the local area




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                                                                              Broadmeadows Community Neighbourhood Renewal
                                                                                             Engaging the Community 2004-2006
Community Concern      Timeframe      Activity or Program              Lead Agency &     Outcomes including development of/connections to other
                                                                       others involved   related activities or programs
                       30 May 2005    Education and Employment         Centrelink              BCNR table at this to provide information to residents
                                      Seminar @ Global Learning        Hume Global             Targeted Parents not in the workforce although all
                                      Centre                           Learning Centre          residents were invited by BCNR and Centrelink to
                                                                       and BCNR                 participate
                                                                                               Residents that attended reported that it was “a good day –
                                                                                                positive day to access information from Centrelink
                                                                                                especially”
                                                                                               A range of other organisations also presented information
                                                                                                on the day, they included:
                                                                                                       o Job Network members
                                                                                                       o Kangan Batman TAFE
                                                                                                       o Northern AMEP
                                                                                                       o Northern Metropolitan Institute of TAFE
                                                                                                       o Broadmeadows Community Neighbourhood
                                                                                                            Renewal
                                                                                                       o Education providers and career path information
                                                                                                       o North West Migrant Resource Centre - Hume
                                                                                                            Branch
                                                                                                       o Neighbourhood Houses
                                                                                                       o Child - care resource workers
                                                                                                       o Apprenticeships
                                                                                                       o Community agencies
                                                                                               Numbers attending from BCNR area are not known as
                                                                                                residents from the whole of Hume City participated,
                                                                                                however, staff from the agencies involved reported noting
                                                                                                that there were significant numbers of BCNR residents
                                                                                                throughout the day.




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                                                                                   Broadmeadows Community Neighbourhood Renewal
                                                                                                  Engaging the Community 2004-2006
Community Concern      Timeframe      Activity or Program                   Lead Agency &     Outcomes including development of/connections to other
                                                                            others involved   related activities or programs
                       2006           Electronic BAT                        Infoxchange          BCNR funding of $5000 for electronic BAT, Hume City
                                      Grassroots Networking, a              Australia –           Council contribution of $3,000. Total cost $8,000
                                      division of Infoxchange Australia,    Grassroots           11 computers have been provided to residents – purchased
                                      in partnership with NR and Hume       Networking            12
                                      Council provided computers to         Program              Free training has been made available
                                      resident representatives of the       BCNR                 Internet access will be made available free for a year
                                      Broadmeadows Advisory Team                                 Will provide an email connection between all BAT members
                                      This includes providing internet                           The aim is to assist with more efficient and effective
                                      access and computer training for                            communication with less dependence on a mix of
                                      the 12 resident‟s representatives                           communication methods (paper based, email) between
                                      in order to continue its mission to                         members of the BAT (Residents and agency
                                      bridge the digital divide.                                  representatives) i.e.: provide an opportunity for the team to
                                                                                                  interact and share information about local events and
                                                                                                  issues, and to connect with each other
                                                                                                 It is expected that it will also assist BAT members to access
                                                                                                  to local information including public government documents
                                                                                                 Currently in the process of implementation
                                                                                                 Some residents have had difficulties with connectivity,
                                                                                                  these are being addressed by Infoxchange




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                                                                                 Broadmeadows Community Neighbourhood Renewal
                                                                                                Engaging the Community 2004-2006
Community Concern      Timeframe      Activity or Program                 Lead Agency &     Outcomes including development of/connections to other
                                                                          others involved   related activities or programs
                       15 and 16      Jobs Information Fair               Hume City            Promotion in English, Turkish and Arabic
                       February       2 day event at The Hume Global      Council              14 agencies that provide education and training, return to
                       2006           learning centre which aimed to:     Employment and        work support, income support etc participated in the two
                                           Strengthen the relationship   Learning              day event
                                            between NR and agencies,      Coordinator,         196 residents attended the Jobs Information Fair
                                           Give residents the            Hume Global                   o 26 BCNR residents
                                            opportunity to connect with   Learning Centre               o 30 Penola College
                                            agencies and the Global       BCNR staff                    o 10 Hillcrest Secondary College
                                            Learning Centre, and its                                    o 9 Broadmeadows (outside BCNR)
                                            services and facilities                                     o 121 other Hume City residents
                                           Link residents to                                  It was difficult to monitor outcomes of the event, however,
                                            volunteering opportunities                          staff are aware that 2 participants applied to participate in
                                            within Hume                                         the Passport to work project
                                           Increase resident                                  Participants reported the following in an exit interview
                                            participation in voluntary                                  o Just what I needed to know
                                            work                                                        o Wide information and insight was provided
                                      It included:                                                      o Good speaker, knowledge about the job
                                           Seminars                                                    o It was very helpful
                                           Workshops                                                   o Very informative for parents returning to work
                                           Information tables and                                      o Very positive – to talk about problems migrants
                                            displays                                                         are facing
                                           Access to one to one                                        o All practical experience
                                            support by a wide range of                                  o Information was provided on my questions
                                            agencies                                                         asked
                                                                                                        o Very relevant to my students
                                                                                                        o Excellent presentation and customer service
                                                                                                        o Personal attention was great
                                                                                                        o The speakers were very fluent
                                                                                                        o The presentations were encouraging and clear
                                                                                                        o It was easy to understand
                                                                                               Staff from the agencies involved gained a greater
                                                                                                understanding of the roles and responsibilities of other
                                                                                                service providers
                                                                                               Kraft organised a similar event for workers modeled on the
                                                                                                Jobs Information Fair
                                                                                               Tool kit is being developed about how to run a Jobs
                                                                                                information Fair




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                                                                                Broadmeadows Community Neighbourhood Renewal
                                                                                               Engaging the Community 2004-2006
Community Concern      Timeframe      Activity or Program                Lead Agency &     Outcomes including development of/connections to other
                                                                         others involved   related activities or programs
                       2005 -         Passport to Work                   Hume City         Program 1 commenced 20 June 2005
                       ongoing        A job readiness program            Council              19 participants
                                      targeted to residents in the       Economic             10 participants from BCNR area
                                      BCNR area designed to :            Development          The Mentors were from Origin Energy
                                         Provide participants with      department           The mentor training is conducted a number of weeks
                                          techniques that will help                            before the program commences. Mentors are involved in
                                          assist their job search                              this course as part of the corporate Personal Development
                                         Provide up to 13 weeks one-                          obligations.
                                          on-one mentoring. Mentors                           From the program 12 people found employment, I person is
                                          assist with job searching                            very employable however has some more work to do with
                                          and motivation                                       English language skills and the three remaining participants
                                         Provide a number of mock                             were still working on their commitment and employability
                                          interviews to help
                                          participants gain confidence                     Program 2 commenced 28 March 2006 and is due to be
                                          for real interviews. Also                        completed in July 2006
                                          offering opportunities for                          An effective promotional program
                                          employment with those firms                                o Jobs Information Fair
                                          that participate in the mock                               o 2x mail outs to residents
                                          interviews.                                                o Advertised through agencies
                                                                                                     o Flyer drop – worked really well
                                                                                                     o Local paper - bit of response from this
                                                                                              18 Hume residents
                                                                                              10 from BCNR area
                                                                                              60% female
                                                                                              Range 18-62 years
                                                                                              18 Mentors drawn from Pacific National
                                                                                              Mentors trained in February/March 2006.
                                                                                              Funded by Hume City Council

                                                                                               It is anticipated that the program will be run again in the
                                                                                                2006/07 financial year.

                                                                                               This program is very unique as it is aimed at long term
                                                                                                unemployed people who have a number of barriers to
                                                                                                gaining employment including financial/debt problems,
                                                                                                health concerns (including mental health issues),
                                                                                                relationship problems and drug/alcohol addictions. To have
                                                                                                achieved the great success is a reflection on the quality of
                                                                                                the program. The program has evolved each time it has
                                                                                                been run.




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                                                                               Broadmeadows Community Neighbourhood Renewal
                                                                                              Engaging the Community 2004-2006
Community Concern      Timeframe      Activity or Program               Lead Agency &     Outcomes including development of/connections to other
                                                                        others involved   related activities or programs
                       Oct 2005 -     One Stop Job Shop                 Hume City ELC          9 agencies agreed to participate on a regular basis
                       ongoing        The One Stop Job Shop             AMES –                 These agencies provide information and resources for the
                                      operates from “The Hub” at        Broadmeadows            Olsen Place Hub
                                      Olsen Place each Wednesday        and Glenroy            2 agencies provide a worker on a weekly basis plus the
                                      from 10am – 1pm. The aim is to    Matchworks              ELC
                                      provide:                          IPA Personnel          2-4 residents on average access the One Stop Job Shop
                                         Ongoing „one on one‟          Kangan Batman           on a weekly basis
                                          opportunities for residents   Distinctive            The expectation of participating groups was that up to 10
                                          to connect with agencies      Options                 people would visit each session – but have realised that it
                                         Awareness of job vacancies    Workforce Plus          takes time to build trust and engage residents
                                         Help with resumes and         Apprenticeships        30 residents have been assisted to develop resume
                                          cover letters                 Plus                   approx 20 residents have applied for jobs that they became
                                         Encourage the pursuit of                              aware of at the One Stop Job Shop
                                          opportunities                                        almost all residents have been referred to other services
                                                                                               the majority of residents register with the service so that
                                                                                                they can be provided with information about training
                                                                                                opportunities etc that come up which they may be
                                                                                                interested in
                                                                                               some residents have found the service valuable where they
                                                                                                have wanted a “second opinion” i.e. they are registered
                                                                                                with a specific Job Network Provider but come for
                                                                                                independent advice on a one off basis
                                                                                               approx 20 people have either obtained employment or
                                                                                                enrolled in training as a result of attendance
                                                                                               2 residents connected to volunteer opportunities Global
                                                                                                Learning Centre
                                                                                               Small numbers attending may be a result of information not
                                                                                                being available in other community languages – plan (April
                                                                                                2006) to translate information about the one stop job shop
                                                                                                into Turkish and Arabic
                                                                                               The setting provides and opportunity for residents to meet
                                                                                                workers in a familiar, safe and informal setting as a result
                                                                                                they feel more comfortable around agencies and able to
                                                                                                engage with them back at their main offices
                                                                                               Participation by agencies does not result in large increases
                                                                                                in clients however it is a good opportunity to catch up with
                                                                                                the other agencies, gain understanding of each others
                                                                                                issues as well as programs being offered.
                                                                                          
                       March 2005     HomeGround Gardening and          HomeGround        Refer to Housing and Environment Priority 3
                       - ongoing      Maintenance Service




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                                                                                  Broadmeadows Community Neighbourhood Renewal
                                                                                                 Engaging the Community 2004-2006
Community Concern      Timeframe      Activity or Program                  Lead Agency &     Outcomes including development of/connections to other
                                                                           others involved   related activities or programs
                       Ongoing        Volunteer opportunities in the       Broadmeadows         Opportunities exist for residents to volunteer with the
                                      Community Enterprise                 Disability            Garden Maintenance and Landscaping Community
                                      A Garden Maintenance and             Services              Enterprise. A small number of people have participated
                                      Landscaping Community                                      since commencement of the Community Enterprise in
                                      Enterprise was established                                2 men who attend the Broadmeadows Disability Services
                                      following completion of a                                  work with the Garden Maintenance and Landscaping
                                      Feasibility Study and Business                             Community Enterprise gardener for 2 half days a week.
                                      Plan. The Business Plan details                           Further opportunities to link the Garden Maintenance and
                                      the relationships to be developed                          Landscaping Community Enterprise and Broadmeadows
                                      with other community and                                   Disability services are currently being developed
                                      business organisations and the
                                      types of funding support
                                      available to assist in creating
                                      training and development
                                      opportunities and on-going
                                      employment for residents in the
                                      BCNR area.
5.2     Improving achievement by young people
PRIORITY 2             Sept 2005      Hume Learning Festival –             HomeGround           5-10 residents came along and took books away
Raising educational                   Olsen Place Book Swap                                     Although some residents participated it was not as well
achievement                           HomeGround employees                                       attended as the organisers would have liked.
                                      donated books to conduct a                                Residents provided with information about the Hume
                                      „bookswap‟ day at Olsen Place.                             Global Learning Centre
                                      Residents were encouraged to                              Some positive media resulted.
                                      bring their old books and swap
                                      them. A wide range of books
                                      with different writing styles and
                                      target groups were represented -
                                      children‟s, thriller, mystery, non
                                      fiction, cooking etc.
                       March 2006     Try a Trade                          Kangan Batman        A 7 week program which commenced 28 March 2006
                                      Targeting the youth of the NR        TAFE                 7 people enrolled
                                      area-                                HCC - ELC            3 residents from the BCNR area
                                      Give them a „taste‟ of an                                 Almost all are young people at risk of leaving school
                                      apprenticeship                                            I person older >25 years
                                      Enable them to work on site on a                          Continuing without appropriate support has lead to a
                                      real house                                                 person withdrawing from the course
                                                                                                The Neighbourhood Renewal Employment Support
                                                                                                 Initiative has provided $18,000 to employ a facilitator for
                                                                                                 this project, their role also includes some analysis on
                                                                                                 resident survey and Passport to Work project
                                                                                                Project will be reviewed before undertaking again.

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                                                                                  Broadmeadows Community Neighbourhood Renewal
                                                                                                 Engaging the Community 2004-2006
Community Concern      Timeframe      Activity or Program                 Lead Agency &       Outcomes including development of/connections to other
                                                                          others involved     related activities or programs
                       2005 –         “Helping Children at risk and       Dianella               Responding to the report “Tackling student absenteeism in
                       ongoing        reducing absenteeism” project       Counselling             City of Hume, Glenroy and Fawkner”
                                      The project aims to work towards    team, Principals,      Joint submission to SFYS by partnership consisting of
                                      strengthening the ability of each   Assistant               Meadowbank Primary School, Campmeadows Primary
                                      participating school to retain      Principals,             School and Dianella Community Health Services.
                                      and/or re-engage the target         School Welfare         Funded from July 05 – December 05.
                                      group through building              coordinators,          Both schools have continued to fund the position during
                                      sustainable school programs and     Classroom               2006 from their global budgets.
                                      practices consistent with a whole   teachers at both       Known outcomes include building community links between
                                      school approach. A strong focus     schools                 key organisations and the schools i.e. Royal Children‟s
                                      is on prevention/early              BCNR                    Hospital Mental Health Service.
                                      intervention programs and                                  Working towards a “whole school approach” to attendance.
                                      through developing partnerships                            Parents and children being assisted to access additional
                                      involving the schools, young                                support, this has included a range of things that have made
                                      people, families and the local                              a difference to individuals and/or whole families. For
                                      community. Project Worker will                              example:
                                      target grade 5& 6 children across                                  o Speech therapy
                                      both schools and their families.                                   o Mental health support
                                                                                                         o Financial counselling
                                                                                                         o Material relief
                                                                                                 There has been a deduction in student absenteeism across
                                                                                                  the school.
                                                                                                 Students “at risk” in particular have increased their
                                                                                                  attendance at school..




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                                                                              Broadmeadows Community Neighbourhood Renewal
                                                                                             Engaging the Community 2004-2006
Community Concern      Timeframe      Activity or Program              Lead Agency &     Outcomes including development of/connections to other
                                                                       others involved   related activities or programs
                       2005-2006      Learning Club                    Melbourne City    Following a range of small “Learning or Homework Club” trials
                                                                       Mission           Campmeadows and Meadowbank Primary Schools approached
                                                                       Campmeadows       Melbourne City Mission for assistance.
                                                                       primary School    This resulted in a submission to the School Focussed Youth
                                                                       Meadowbank        Service as the project supports further work towards reducing
                                                                       primary School    absenteeism.
                                                                                         The submission has been funded ($25,000) and will commence
                                                                                         in July 2006.
                                                                                         Preparatory work for this commenced early 2006 and MCM is
                                                                                         currently in the process of recruiting volunteer mentors from the
                                                                                         local community and the Secondary schools.
                                                                                         The target group is children over the age of 10 yrs.
                                                                                         Both schools will put forward the pupils that can be part of this
                                                                                         program. The Club will operate at one school for a term and the
                                                                                         other school for the next term.
                                                                                         It will be a pilot program as the results will further inform our
                                                                                         practices in particular the “Schools Provision Project”.
                                                                                         Melbourne City Mission will also run a holiday program for both
                                                                                         schools
                                                                                         A Co-ordinator Teacher and a Support Worker will be employed
                                                                                         to manage the program including the support and development
                                                                                         of mentors.




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                                                                              Broadmeadows Community Neighbourhood Renewal
                                                                                             Engaging the Community 2004-2006
Community Concern      Timeframe      Activity or Program              Lead Agency &     Outcomes including development of/connections to other
                                                                       others involved   related activities or programs
                       2004           Front Yard Blitz                 Upfield           Upfield Secondary College obtained funding from the Office for
                                      VCAL project                     Secondary         Youth Advance Program in 2004 to undertake a project within
                                                                       College           the community.
                                                                       Hume CC Parks     An approach was made to the BCNR project and it was agreed
                                                                       and Gardens       that students could be involved in assisting residents to clean
                                                                       HomeGround        up their properties.
                                                                                             This included clearing away overgrown garden areas; and
                                                                                              Removing rubbish;
                                                                                             12 young people were involved – no-one was from the
                                                                                              BCNR area
                                                                                             5 properties in BCNR area were cleaned up
                                                                                             A worker from Hume City Council Parks and Gardens
                                                                                              Team acted as a mentor to the young people

                                                                                         No further project has been identified of this nature has been
                                                                                         identified to date – in part because the connection with the
                                                                                         school changed when the staff member was relocated to
                                                                                         Roxburgh Park Secondary College
                                                                                         HomeGround would support further involvement in VCAL
                                                                                         processes as this was a positive process for residents
                                                                                            Gardens cleaned up free of charge
                                                                                            Sense of being able to maintain once the large amount of
                                                                                             work had been done
                                                                                            Positive comments from other surrounding residents
                                                                                            Encouraged development of the Garden Maintenance and
                                                                                             Landscaping Community Enterprise and the Tool Library




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                                                                              Broadmeadows Community Neighbourhood Renewal
                                                                                             Engaging the Community 2004-2006
Community Concern      Timeframe      Activity or Program              Lead Agency &     Outcomes including development of/connections to other
                                                                       others involved   related activities or programs
                       2004-          Building stronger links of       ELC               Improved understanding or agencies and services about each
                       ongoing        support                                            others roles and responsibilities and BCNR including but not
                                      Improving networking                               limited to:
                                      processes and creating                                 Hume City Youth Services
                                      pathways/opportunities                                 Hume Global Learning Centre and Age Library
                                                                                             Dianella Community Health School Focused Youth Service
                                                                                             Meadow Bank Primary School Principal
                                                                                             Campmeadows Primary School Principal
                                                                                             Hume Whittlesea Local Learning and Employment Network
                                                                                             Broadmeadows Secondary College – welfare coordinator,
                                                                                              VET & VCAL coordinator
                                                                                             Broadmeadows Disability Services
                                                                                             Hillcrest Secondary College– welfare coordinator, VET &
                                                                                              VCAL coordinator
                                                                                             KANGAN Batman Institute of TAFE
                                                                                             BRITE Services
                                                                                             Matchworks
                                                                                             IPA personnel
                                                                                             Salvation army employment plus
                                                                                             AMES
                                                                                             Centrelink
                                                                                             North West Migrant Resource centre
                                                                                             VECCI New Apprenticeships
                                                                                             Apprenticeships Plus
                                                                                             Infoxchange
                                                                                             DHS

                                                                                         The knowledge and networks has resulted in a range of projects
                                                                                         including but not limited to:
                                                                                             An investigation of the use of local schools as community
                                                                                              hubs after hours programs
                                                                                             Jobs Info Fair
                                                                                             Establishment of a Computer Hub at Campmeadows
                                                                                              Primary School (Infoxchange, Campmeadows and DHS)
                                                                                              and Dallas Neighbourhood House (Infoxchange, Dallas
                                                                                              Neighbourhood House and DHS)
                                                                                             Agreement between Campmeadows and Meadowbank
                                                                                              Primary Schools that they will merge in the future following
                                                                                              development of the Options Paper “Proud of our past –
                                                                                              Excited about our future” Broadmeadows Schools Project
                                                                                              October 2005
                                                                                             Establishment of a Homework Support Program



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                                                                                     Broadmeadows Community Neighbourhood Renewal
                                                                                                    Engaging the Community 2004-2006
Community Concern          Timeframe    Activity or Program                   Lead Agency &     Outcomes including development of/connections to other
                                                                              others involved   related activities or programs


                                        Youth Survey                                            Refer to Community Safety Priority 2

                                        Youth Forum                                             Refer to Community Safety Priority 2
5.3      Reducing unemployment and underemployment
PRIORITY 3                 March 2005   Industry Tours                        ELC               Refer to Employment and Learning Priority 1
Provide appropriate
information sensitive to   Feb 2006     Jobs Information Fair                 ELC               Refer to Employment and Learning Priority 1
cultural and linguistic
needs of the               Sept 2005    Hume Learning Festival – Live         HomeGround           Tours were led by resident volunteers.
community                               and Learn Tours                                            2x women found out about the Women‟s House and started
                                        A series of tours of local learning                         doing personal development courses through there.
                                        facilities such as Dallas
                                        Neighbourhood House,
                                        Broadmeadows Women‟s
                                        House, Campmeadows IT Hub
                                        and the Global Learning Centre.




Prepared by Project Partnerships for the Broadmeadows Community Neighbourhood Renewal Project                                                    75 of 75

								
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