Docstoc

RMA Request - Excel

Document Sample
RMA Request - Excel Powered By Docstoc
					                                                              DigiPoS Store Solutions Inc.                               Ship To:
                                                              760 Pacific Road, Units 3-5                                760 Pacific Road, Units 3-5
                                                              Oakville, ON Canada L6L 6M5                                Oakville, ON Canada L6L 6M5
                                                              TEL: 1-866-847-2767 FAX: 905-332-9233                      Email: rma@digipos.com


                                                                    RMA REQUEST FORM
RMA NUMBER                                                                                                DATE                                   24-Sep-11
COMPANY NAME                                                                                              CONTACT PERSON
ADDRESS                                                                                                   EMAIL
TELEPHONE

Please indicate the product name, serial number, quantity & problem description.                                                          To be completed by DigiPoS Systems Inc.
                                                                                                                                   In/Out of  Date     Date   Incident
  RMA No.                  Product                  Serial Number                QTY               Problem Description             Warranty Received Returned Report
-1
-2
-3
-4
-5
Remarks: If goods reported as faulty are retuned and found to be in working order, DigiPoS Store Solutions reserves the right to charge an engineering fee of $75.00(CDN) per item for the
time spent testing the returned goods. Any data contained on a system.


                  Approved By:
                  Assigned Technician:                                                                          Email:

RMA Procedure (Please Read Carefully)
        1         Fax or E-Mail completed form to the number above. It is essential that all information be correctly filled in.
        2         Clear and specific description of the problem must be given for each item.
        3         DO NOT INCLUDE IN THE SHIPMENT ANY ITEMS OTHER THAN THOSE SPECIFIED ON THIS RMA FORM.
        4         Once issued, the RMA number is valid for 14 days. Shipment sent after this time period may experience delays in processing.
        5         The items must be packaged properly, DigiPoS Store Solutions will not be held responsible for damages caused by shipment on improperly packaged goods.
        6         A DigiPoS Store Solutions representative will contact you within 24 hours of receiving your RMA request by Fax or Email to provide you with an RMA number for approved returns/service issues.
        7         Please note this RMA number on all items being shipped back to DigiPoS Store Solutions. Without this number, packages may be refused or processing delays may be experienced.
  To: Digipos Systems
      1185 Corporate Drive
      Burlington, ON Canada
      L7L 5V5

From:

				
DOCUMENT INFO
Shared By:
Categories:
Tags:
Stats:
views:3
posted:9/24/2011
language:English
pages:2