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Effective Business Writing _ Communication


									                                                                                                                                                   Course No.: HP-P11-1105

                                                        Effective Business Writing
                                                                 & Communication
 Demonstrating your professionalism through business documents                                                                                                         11 Nov - 9 Dec 2011
                                                                                                                                                            unt fo
                                                                                                                                                     on or
                                                                                                                                                       28 Oc     e                         CPD
 Objectives                                                                                                          Target Audience
 This programme will help participants’ confidence to construct routine                                               Bank executives who
 business documents that are concise, professional and easily                                                           frequently need to write to clients and colleagues
 understandable.                                                                                                        would like to improve their Business English writing skills
 Participants will learn and practice the skills required for writing accurate
 effective English for practical purposes in the form of formal and informal                                         Speaker
 business correspondence such as emails, letters and memos.
                                                                                                                      The trainer is a native English speaker, born, raised and
                                                                                                                      educated in the United Kingdom with a degree in Business
 Program Outline                                                                                                      Administration. She is a professional English language teacher
                                                                                                                      trained by the British Council and has over eight years of
      Use of English                                                                                                  Business English training experience in the banking and finance
         Reviewing basic grammatical rules                                                                            and hospitality and tourism industries.
         Choosing words wisely and building vocabulary                                                                She has taught adults of all ages from different countries and
         Recognising and correcting common mistakes                                                                   understands the problems that second language learners might
                                                                                                                      encounter when they have to communicate in English.
         Developing editing and proofreading skills

      Structure and Style                                                                                            Program Details
         Applying the main rules of good business writing                                                             Language          :       English (Supplemented with English materials)
         Learning email etiquettes– do’s and don’ts                                                                   Date              :       11, 18, 25 Nov & 2, 9 Dec 2011 (Friday)
         Adapting your style to the needs of the reader                                                               Time              :       19:00 - 22:00
         Organising ideas logically to attract and persuade                                                           Duration          :       15 hours (5 Sessions)
         Writing effective openings and closings                                                                      Venue             :       3/F Guangdong Investment Tower,
         Structuring sentences and paragraphs correctly                                                                                         148 Connaught Road Central, Sheung Wan
         Choosing an appropriate tone                                                                                                           (Sheung Wan MTR Station Exit C)
         Using formal and informal English correctly                                                                  Fees                  :   HK$2,000 (Members)
                                                                                                                                                HK$2,400 (Corporate Members’ staff)
                                                                                                                                                HK$2,800 (Non-members)
      Application                                                                                                     Early bird            :   A HK$200 discount is given for enrollment
         Writing emails, letters and memos that are concise, accurate and                                                                       received on or before 28 Oct 2011
         clearly understood.                                                                                          Enrollment            :   By fax at 2544 9946 or In person to our Institute
                                                                                                                      Enquiry               :   2153 7877

                                   Registration Form - Effective Business Writing & Communication (HP-P11-1105)
(as on I.D. Card)
Full Name:           Mr / Ms                                                                                  Full Name:
(in English)                                                                                                  (in Chinese)

Membership no:                                                                                               Organization:

Department:                                                                                                  Position:
               (confirmation will be sent via e-mail one week before course commences)
E-mail:                                                                                                      Mobile / Telephone no:

Payment Method :                       Crossed cheque made payable to The Hong Kong Institute of Bankers (Cheque no.: ___________________________ )

                                       Credit Card :                        VISA                       Mastercard                               Amount: HK$ ___________________________________________

                                 Cardholder Name : ___________________________________________________________________ Signature : _______________________________________________

                                 Card No. : _________________________________________________________________________________ Expiry Date : ____________________________________________

How did you know about this program?
  Website                         HR Department                                                             E - news                                 Others (Please specify):
  Friends / Colleagues            Banking Today                                                             HKIB Counter

Terms and Conditions
1.   All fees paid are non-refundable and non-transferrable.
2.   Participants who have settled payments will receive course confirmation by e-mail 7 days prior to the course date.
3.   All payments must be settled before course commencement.
4.   In case of over-subscription, priority will be given on ‘first-come-first-serve’ basis.
5.   We reserve the right to cancel, modify and/or postpone the course.
6.   The information given and personal data collected will be used for the purpose of administration and communication by the Institute.
7.   Please refer to our web-site ( for typhoon or rainstorm arrangement of programs.

                                             Address : 3/F Guangdong Investment Tower, 148 Connaught Road Central, Hong Kong
                                   Tel : (852) 2815 1552     Fax : (852) 2544 9946  Email :    Web-site :

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