QBE at a glance - print friendly

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					QBE at a glance

QBE is one of the world’s leading                                                            Key facts
insurers and reinsurers, operating                                                           •    Gross written premium £8.8 billion
                                                                                                  to year end December 2010
out of 49 countries around the                                                               •    One of the largest managing
world, with a presence in all of                                                                  agents at Lloyd’s

the key insurance markets.                                                                   •    A+ rating by Standard & Poor’s
                                                                                                  and Fitch, A rating by A.M. Best
                                                                                             •    First London office established
                                                                                                  in 1904
QBE in Europe                                  Highly rated
                                                                                             •    Regional offices throughout the
QBE is a specialist in business insurance,     You can judge the size and strength                UK, Ireland and mainland Europe
operating in all the major insurance centres   of a company by the ratings it keeps.
                                                                                             •    Choice of writing business
throughout Europe and has over 100                                  Insurer       Issuer          with Lloyd's security or
years’ experience in the UK. We have                               financial      credit
                                                                   strength       rating          company security
a strong presence across the UK and
Ireland, enabling us to provide an             Standard & Poor’s       A+           A+       •    Comprehensive product range
outstanding service locally to brokers.
                                               Fitch Ratings           A+           A+       •    Our award winning service has
In Europe, we have an in-depth                                                                    won us numerous awards,
                                               A.M. Best               A            A+            including 2010 Post Magazine
understanding of each of our chosen
markets. Our ability to combine local                                                             Underwriting Service Awards –
                                               Standard & Poor’s and Fitch Ratings
expertise with the broad knowledge of our                                                         Underwriting Team of the Year for
                                               current Insurer Financial Strength and
product specialists enables us to provide                                                         both Casualty and Construction
                                               Issuer Credit Rating for QBE’s main
innovative solutions in each territory.                                                           and Engineering; 2010 Reactions
                                               insurance subsidiaries (QBE Insurance
                                                                                                  London Market Awards – Best
Our financial strength provides a level of     (Europe) Limited and QBE Reinsurance
                                                                                                  Insurance Company and Best
security and confidence with the added         (Europe) Limited) is A+.
                                                                                                  Underwriting Team – Casualty.
flexibility of our dual-pen capability. This
                                               A.M. Best has assigned an Insurer
means you have the choice of whichever
                                               Financial Strength Rating of A (excellent)   * based on average exchange rates
is best for your business, either Lloyd’s,
                                               and A for QBE Insurance (Europe) Limited       January – December 2010 US$ to GBP
where we are one of the largest
                                               and QBE Reinsurance (Europe) Limited         ** based on the exchange rate US$
managing agents, or company paper.
                                               respectively, and an Issuer Credit Rating       to GBP as at 31 December 2010
                                               of A+ for QBE Insurance (Europe) Limited     Published March 2011
                                               and QBE Reinsurance (Europe) Limited.
Financial strength
QBE Insurance Group performance 2010
Gross written premium*      £8,809 million     Net earned premium*         £7,344 million
Combined operating ratio            89.7%      Shareholders’ funds**       £6,605 million
Insurance profit*           £1,101 million
Leading product range                                                                                                           Effective risk management is an
                                                                                                                                essential feature of all successful
As a specialist in business insurance, the                                                                                      organisations and is one of our key
breadth of the industry sectors we cover is                                                                                     underwriting considerations. Our
almost as diverse as our range of products.                                                                                     objective is to work hand in hand with
With an appetite and capacity to provide                                                                                        all stakeholders to ensure we take every
cover across any size of business we are                                                                                        opportunity to contain and control risk.
market leaders in the vast majority of                                                                                          This helps us to reduce the frequency
products we offer.                                                                                                              and severity of our clients’ loss experience.
With literally hundreds of product lines
we are confident we can provide you                                                                                             Local knowledge
with a competitive and effective solution.                                                                                      UK and Ireland – Underwriting offices
To give you a flavour of our extensive                                                                                          London, Dublin, Birmingham, Bristol,
range, we have listed some of our product                                                                                       Glasgow, Leeds, Manchester and Stafford.
lines below:
                                                                                                                                Mainland Europe – offices in Belgium,
•     Accident and health (inc commercial
                                                                                                                                Bulgaria, Czech Republic, Denmark,
      PA and business travel)
                                                                                                                                Estonia, France, Germany, Hungary,
•     After the event insurance                                    Rugby                                                        Italy, Macedonia, Norway, Romania,
•     Aviation                                                                                                                  Slovakia, Spain, Sweden, Switzerland
                                                                   QBE is proud to be an Official Partner
                                                                                                                                and the Ukraine.
•     Bloodstock                                                   of England Rugby and Premiership
•     Commercial crime                                             Rugby. Working with two leading                              History of QBE
                                                                   names in the sport means that we
•     Commercial combined                                                                                                       In 1886, the North Queensland Insurance
                                                                   can expand our association with
•     Commercial motor – (inc fleet,                               specialists on and off the rugby                             Company was formed by two insurance
      haulage, bus and coach, motor trade)                                                                                      agents in Sydney, Australia. The company
                                                                   field, allowing QBE’s brand to
                                                                                                                                was expanded by establishing agencies
•     Contractor all risks/EAR                                     develop and business to grow.
                                                                                                                                throughout Asia and Australasia. There
•     Energy, offshore and onshore                                 To find out more about how QBE                               was even an agency presence in London
•     Entertainment and leisure industry                           is supporting rugby at all levels of                         prior to the branch office opening on
                                                                   the game, please visit                                       Fenchurch Street in 1904.
•     Financial and professional liability
      (D&O, PI)                                                                                                                 North Queensland Insurance Company
                                                                   register your details to receive advance
•     General liability (EL, PL, Tradesman)                                                                                     continued to grow and acquired Equitable
                                                                   news of forthcoming rugby events
                                                                                                                                Probate and General Insurance in 1959,
•     Marine                                                       and competitions.
                                                                                                                                before merging with the Bankers and
•     Pharmaceutical and medical                                                                                                Traders Insurance Company in 1971
•     Political risk and terrorism                              Our approach                                                    to finally arrive at the name – QBE –
                                                                                                                                in 1973.
•     Product guarantee and recall                              All our people are encouraged and
•     Product protection                                        empowered to use their expertise to                             To find out more
                                                                find a way around problems. We have a
•     Property                                                                                                                  For more information about QBE and how
                                                                healthy appetite for risk, and a willingness
•     Reinsurance                                               to work flexibly in partnership with brokers                    we can help your business, please visit
•     Scheme underwriting facility                              and clients, enabling us to find solutions                      our website or
                                                                where other insurers can’t or won’t. We                         e-mail us at
•     Specie                                                    don’t believe that one size fits all or that
•     Surety                                                    we should follow what other insurers do,                        *In 2010 QBE had the highest proportion of
                                                                which means we are always willing to                            brokers saying that they were delighted with
•     Trade credit and bonds
                                                                take a view on specialist risks.                                QBE’s claims service. (Gracechurch Claims
•     Warranty and GAP.
                                                                                                                                Performance Monitor 2010)
                                                                We stand by our claims
So whether it’s cover for a dental practice
or a leisure centre we are confident we                         At QBE we pride ourselves on our
can provide the cover. Please visit                             professional, efficient and sympathetic and review our                                approach to claims. So not only do we
product guide and even if you cannot find                       take great satisfaction from our highly
what you are looking for here, we’ll do all                     rated* claims service, we also place
we can to provide a competitive and                             great emphasis on risk management,
effective solution.                                             working with clients to improve their
                                                                systems and processes.

QBE European Operations is a trading name of QBE Insurance (Europe) Limited and QBE Underwriting Limited. QBE Insurance (Europe) Limited
and QBE Underwriting Limited are authorised and regulated by the Financial Services Authority. QBE Management Services (UK) Limited and
QBE Underwriting Services (UK) Limited are both Appointed Representatives of QBE Insurance (Europe) Limited and QBE Underwriting Limited.

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