Alcatel readies enterprise businesses for convergence with its VoIP by liuhongmei


                                                                  News Release

    Alcatel readies enterprise businesses for convergence with its VoIP
                          assessment tool AVISO

Calabasas, Calif., June 27, 2003 – Alcatel (NYSE: ALA) today announced the
immediate availability of the Alcatel Assessment for VoIP Solution (AVISO) tool, a
comprehensive software solution for assessing the VoIP readiness of enterprise
networks. With the adoption of VoIP on the rise, Alcatel developed this tool to
empower business partners and customers to assess, monitor, and troubleshoot
VoIP in their networks.

Designed around a PC-based server and Alcatel’s e-Reflexes IP phones, the
Alcatel AVISO tool provides Quality of Service (QoS) information through “QoS
tickets” at the end of each call. The tickets generated and sent at the end of
each call are logged in a detailed report enabling an accurate analysis of the
network. The AVISO tool is platform-agnostic and supports multi-vendor voice
and data networks.

AVISO can be used in three distinct applications or comprehensively in any
network environment:

   VoIP readiness assessment: Prior to deploying VoIP, enterprises need to know
    that their network is convergence-ready, yet many of today’s trial and error
    assessment methods are unsuccessful and time consuming. AVISO can help
    users effectively evaluate their networks for VoIP readiness by simulating the
    effects of VoIP speech quality based on current requirements and also future
    expansion needs.

   VoIP monitoring: VoIP readiness does not end in the assessment phase,
    especially in mission-critical environments. AVISO allows enterprises to
    constantly monitor VoIP performance and alert network administrators of
    network impairments that could adversely affect voice quality, including
    jitter, packet loss, link failure, and bit corruption.

   VoIP troubleshooting: Many issues associated with voice quality can be
    traced back to issues ranging from aging network infrastructure solutions to
    misuse of complex QoS tools. AVISO gives enterprises the ability to perform
    on-the-spot analysis to quickly identify the root cause of the issue.
Developed by Alcatel’s technical support organization, the AVISO tool has been
tested and given a “Performance Verified” award by Miercom, a leading
independent product test center. According to Robert J. Smithers, president of
Miercom, “The Alcatel Assessment for VoIP Solution test tool demonstrated a high
degree of accuracy in measuring the network effects on VoIP calls. Moreover,
testers were impressed with its ability to proactively and accurately simulate
station calls for purposes of troubleshooting.”

“By leveraging our global expertise in IP communications, Alcatel built the
Alcatel Assessment for VoIP Solution tool to help customers migrate to VoIP with
minimal disruption to their business operations,” said Steve Tufts, vice president of
worldwide service and support. “In performing IP audits with the Alcatel
Assessment for VoIP Solution tool, network professionals can improve the
consistency of installation to ensure customer satisfaction and alleviate any
concerns over the reliability of a VoIP network.”

Pricing and Availability

Alcatel Business Partners can sign up for a free 30-day trial* of the Alcatel AVISO
tool on the Channel Readiness page of the Alcatel Business Partner website, Pricing for the Alcatel AVISO tool starts
at       $3,330      (includes      maintenance).        For        details,    visit

* Subject to availability.

About Alcatel enterprise networking solutions

Alcatel delivers standards-based IP communications solutions to a global customer base of over
500,000 small, medium and large enterprises, government agencies, healthcare facilities, and
educational institutions. Alcatel's award-winning Omni family of IP Communications solutions
consists of an extensive portfolio of network switching infrastructure products and IP telephony
products built to provide long-term value.

About Alcatel

Alcatel provides end-to-end communications solutions, enabling carriers, service providers and
enterprises to deliver content to any type of user, anywhere in the world. Leveraging its long-term
leadership in telecommunications network equipment as well as its expertise in applications and
network services, Alcatel enables its customers to focus on optimizing their service offerings and
revenue streams. With sales of $15.5 billion in 2002, Alcatel operates in more than 130 countries. For
more information, visit Alcatel on the Internet:

Alcatel Press Contacts
 Monica Li                           Tel: (818) 878-5389     
 Ed Essa                             Tel: (818) 878-5472     

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