Docstoc

monitoring

Document Sample
monitoring Powered By Docstoc
					               Gatwick Airport Sustainable Development Strategy and Legal
                                       Agreement

                   Monitoring Report for the year ended 31 March 2004
Document Log
Document Stage      Status                             Date       Notes
Version 1.0         First issue from GAL to WSCC and   17.06.04   GAL sections may be subject to minor adjustment prior to verification process.
                    CBC                                           Contents page to be revised.
Version 2.0                                            01.07.04
Version 3.0         Copy with verification statement   12.11.04
                    and responses




   Prepared By: Gatwick Airport Limited
                Crawley Borough Council
                West Sussex County Council
Gatwick Airport Sustainable Development Strategy and Legal Agreement: Verified Monitoring Report for the year ended 31 March 2004
                                                   CONTENTS

CONTENTS                                                                                                                                                                                                                PAGE

INTRODUCTION................................................................................................................................................................................................................. I

FULL INDEPENDENT VERIFICATION STATEMENT
4

HOW TO READ THIS REPORT ............................................................................................................................................................................................ 9

COMMUNITY STRATEGY .................................................................................................................................................................................................10

SURFACE ACCESS............................................................................................................................................................................................................21

AIR QUALITY ..................................................................................................................................................................................................................36

AIR NOISE.......................................................................................................................................................................................................................48

LAND USE.......................................................................................................................................................................................................................57

GROUND NOISE ..............................................................................................................................................................................................................60

LANDSCAPE AND ECOLOGY ............................................................................................................................................................................................66

WATER QUALITY ............................................................................................................................................................................................................71

WASTE ...........................................................................................................................................................................................................................75

ENERGY USE AND CLIMATE CHANGE ...............................................................................................................................................................................79

CRAWLEY BOROUGH COUNCIL .......................................................................................................................................................................................84

WEST SUSSEX COUNTY COUNCIL ....................................................................................................................................................................................87

GLOSSARY......................................................................................................................................................................................................................90
INTRODUCTION
                                                                                                 10.1(ii)    The report (“the Monitoring Report”) shall list
Background                                                                                                   (a) each obligation commitment and target;
                                                                                                             (b) the Company’s assessment of whether the obligation commitment
In July 2000, after a lengthy period of preparation and periodic consultation, Gatwick Airport                    and/or target has been met the progress made towards the obligation
Limited (BAA Gatwick) published its Sustainable Development Strategy (SDS) for the airport. It                    or commitment or the achievement of the target; and
contained, inter alia, 141 commitments by the company, predominantly relating to the
management of BAA Gatwick’s environmental effects. 13 of the commitments appeared twice                      (c) any proposed remedial action where the obligation has not been met or
in the SDS, being material to more than one issue. On 25th January 2001 BAA Gatwick made                          adequate progress towards achievement of the target or commitment
an additional commitment (ie bringing the total to 142), relating to an aspect of air noise                       has not been made together with an appropriate timescale or where no
management.                                                                                                       remedial action is proposed the reasons why the Company considers
                                                                                                                  remedial action is not appropriate
On 5 th February 2001 BAA Gatwick, West Sussex County Council and Crawley Borough Council        10.1(iii)   The Monitoring Report shall be prepared by the Company for each 12
sealed an Agreement relating to Gatwick Airport, pursuant to S.106 of The Town and Country                   month period commencing on 1 st April and ending on 31st March in the
Planning Act 1990 and S.111 of The Local Government Act 1972. The Agreement contains 36                      next year to include information from the Borough Council and the County
obligations by the company, derived from various of its commitments in the SDS. For their part               Council regarding the monitoring of their respective Obligations in
the County Council and the Borough Council respectively entered into seven and ten                           Schedules 11 and 12 hereof and the Monitoring Report shall be issued to
obligations.                                                                                                 the County Council and the Borough Council
                                                                                                 10.1(iv)    The Monitoring Report shall then be verified by the Environmental
Scope                                                                                                        Consultant The verification will be of a sample of obligations commitments
                                                                                                             and targets selected at the discretion of the Consultant and of up to 10
Obligation 10.1, reproduced below, specifies the requirements in respect of the annual                       selected each year jointly by the County Council and the Borough Council
preparation of a Monitoring Report (MR) and its subsequent consideration and verification by                 and up to 2 selected each year by the Company The Environmental
an environmental consultant.                                                                                 Consultant shall also comment on the Company’s proposed remedial action
                                                                                                             The Company will compile the Environmental Consultant’s verification into
                                                                                                             the Monitoring Report and issue the combined document to the County
                                                                                                             Council and the Borough Council by 31st December next following the 12
 10.1      General Monitoring of Obligations and Commitments
                                                                                                             month period
 10.1(i)   To monitor compliance with the obligations of the Company contained in
                                                                                                 10.1(v)     The cost of the Environmental Consultant shall be paid in the following
           this Agreement and the commitments and targets contained in the
                                                                                                             proportions: The Company 50% and the County Council and the Borough
           Sustainable Development Strategy (in so far as they are not repetitions of or
                                                                                                             Council 50%
           inconsistent with the said obligations) and to assess and measure the
           Company’s performance against the targets contained in the Sustainable                10.1(vi)    Compliance with any remedial action proposed by the Company shall be
           Development Strategy and to report the results to the County Council and                          monitored in accordance with the above provisions
           the Borough Council annually in accordance with the following provisions
           of this clause
Executive Summary: Full Independent Verification Statement
Objectives

Casella Stanger has been commissioned by BAA Gatwick, West Sussex County Council (WSCC) and Crawley Borough Council (CBC) to conduct an independent verification of progress
towards the commitments in the Sustainable Development (SD) Strategy and Legal Agreement as stated in the Monitoring Report for the Year Ended 31 March 2004. The Monitoring Report is
produced by BAA Gatwick in partnership with WSCC and CBC. The overall aim of the verification exercise is to reassure stakeholders that the information provided in the Monitoring Report is
accurate, reliable and to establish if the commitments are on track. This is the fourth year that Casella Stanger has been commissioned to undertake this exercise.

Responsibility of the Verifier – Casella-Stanger

The verifier’s obligation is to stakeholders and readers of this report. The verifier is completely independent from BAA, WSCC and CBC or other conflicts of interest. The verifier exclusively is
responsible for the contents of the verification statement which has been published in full.

BAA, WSCC and CBC has provided access to all sites, records and data required to undertake a comprehensive verification process and the verifier is confident that no material has been
withheld.

Scope

The verification exercise involved individual audits of twenty-five commitments and/or Legal Obligations (hereafter referred to collectively as ‘commitments’) owned by BAA Gatwick, WSCC
and CBC which form part of the SD Strategy and Legal Agreement. For each selected commitment the audit team established:

•   If the commitment was achieved (in accordance with SD Strategy);
•   If stated progress was accurate;
•   If progress was satisfactory (if commitment is live); or
•   If the action plan is appropriate.

Methodology for selecting commitments

Twenty-five commitments were selected for verification. Ten of these were selected by CBC and WSCC. BAA Gatwick requested that Casella Stanger select two commitments owned by CBC
and WSCC. Casella Stanger selected a further thirteen additional areas to be audited in accordance with the following selection criteria:

•   The need to represent all issues contained within the SD Strategy and Legal Agreement;
•   The need to select areas which were likely to have been actioned within the audit period i.e. focus on areas where action was required within the 2003/2004 audit time frame; and
•   The need to select the most challenging commitments/obligations.

The commitments selected are listed in the audit results section at the end of this verification statement.
Methodology for verifying commitments

The commitments were verified through independent audits by Casella Stanger at BAA Gatwick, WSCC and CBC. During the audit, evidence of progress towards each commitment was
reviewed to ensure consistency with statements of progress within the Monitoring Report. This involved interview, inspection of records, document review and interrogation of in-house
databases where necessary. The audits took place from July to September 2004 and were conducted by individuals with proven technical competency in the relevant field. In order to provide
appropriate skills to audit the transport commitments the audit team included sub-consultants Transport and Travel Research Ltd (TTR).

The outputs of the exercise were:

Verification statements for each commitment for inclusion in the Monitoring Report. These include an opinion statement and recommendations. Recommendations highlight areas where the
statement of progress in the Monitoring Report is inaccurate, for example in relation to timescales. The recommendations also highlight where the action plans need more detail or clarification
and where the quality of work within the audit period was not satisfactory when compared to accepted best practice. BAA Gatwick’s, WSCC’s and CBC’s response, as appropriate, is also
included in the Monitoring Report following each recommendation.

A detailed verification report supported by completed audit trails for each commitment has also been produced by Casella Stanger. This information is then used to inform the production of this
verification statement.

Opinion of the verifiers, Casella Stanger

•   Although we recognise that the audit results represent only a proportion of the commitments, the external verification audit indicates that good progress has been made by BAA Gatwick,
    CBC and WSCC in continuing to address the commitments during 2003/04.

•   Nineteen of the twenty-five commitments audited were found to be on track to be achieved within the timeframe stipulated.

•   Three of the commitments audited were not on track to be achieved by the timescales stipulated. These were:

    -   Commitment AQ15, in relation to the airside vehicle checking regime. Although the commitment to undertake emissions tests on 60 vehicles per month is progressing well there is no
        evidence to show that adequate follow up action is being taken for those vehicles that fail the emissions test. The statement in the Monitoring Report that ‘follow up action is carried
        out’ does not accurately reflect the current position.
    -   Commitment AQ17, in relation to reviewing the case for restructuring charges for airside road vehicles to penalise the most polluting vehicles. Overall, this commitment is not on track.
        There is no evidence to indicate that a policy on differential charging has been produced or consulted upon, and the introduction of the scheme at BAA Heathrow is delayed. However,
        it is recognised that there are limitations on the charging mechanism that may significantly restrict the implementation and effectiveness of such a differential charging scheme.
    -   Commitment AN7, in relation to reviewing the charging structure for noise fines every three years. The review of the charging structure for noise supplements has been delayed, the
        2003 action plan has not been implemented and this commitment has not been met. However, there were only six noise infringements during the night and two during the day at BAA
        Gatwick in 2003/04. The review is behind schedule but is on the agenda for the next Emissions Policy Group meeting in September 2004.
•   Casella Stanger determined that three of the commitments were neither on track or behind schedule. These were:

    -   Commitment GN7, which is to introduce opportunities for preferential use of stands during the night quota period. The commitment is currently regarded by BAA Gatwick as on hold as
        there are no current plans to develop further stands. Therefore this commitment is neither on track or behind schedule. However, the principle of avoiding night taxiing has been
        established and the development of Pier 6 should attract use away from the perimeter stands at the airport.
    -   Commitment AN9, which is to work with airlines towards a voluntary ban on scheduling QC 4 aircraft from new services and to phase out scheduled QC movements during the night
        quota period prior to Summer 2002. Whilst the element of the commitment to "work with airlines" has been achieved and demonstrated, the success of the obligation has only been
        partly achieved and a total voluntary ban was not achieved by 2002.
    -   Commitment S11.18, which is to achieve a 5% reduction in carbon dioxide emissions associated with retail and property (based on 1999 figures). Although during last year’s audit it was
        noted that there was data available for the 2001/ 2002 baseline for retail and 2002/ 2003 baseline for property, % CO2 reductions have not been measured for property and retail
        specifically and are unlikely to do so in the future. Casella Stanger is therefore unable to determine whether the commitment is on track. Energy consumption by retail and property is
        being addressed as part of the CO2 reductions for the site as a whole. A CO2 reduction of 1.42% on the previous year was achieved for Gatwick Airport as a whole - this takes the
        overall CO2 reduction from the 1999/2000 baseline to 6.3%.

•   Several areas of best practice have been identified. These include the:

    -   Continued success of BAA Gatwick’s Community programme, specifically the work of BAA Gatwick’s Community Trust and the Horley Crawley Countryside Management Project.
        These implement a wide range of projects in the local community and have good monitoring and feedback processes in place;
    -   Continued implementation of Surface Access initiatives, such as the car share scheme and Fastway which both show increased usage by staff;
    -   BAA Gatwick’s partnership approach to reduce its indirect sustainability impacts. For example liaison with public transport and airline operators, retailers, tenants, the Fire Service and
        other stakeholders;
    -   Increased measurement and implementation of waste reduction and recycling initiatives; and
    -   Work of the BAA Gatwick Energy Manager and implementation of energy saving initiatives leading to overall CO2 reduction.

•   Casella Stanger was also impressed by the continued high level of commitment shown by BAA Gatwick’s senior management, environmental team and operational staff.

Statement of Progress and Summary of Recommendations

•   In general, progress stated in the Monitoring Report was found to be an accurate reflection of actual progress as at 31 March 2004. The inaccuracies found mainly related to deviations in
    reported timescales which had shifted as opposed to incomplete work. The twenty-six recommendations contained in the summary verification statements provide further details.

•   In some instances progress was hindered due to BAA Gatwick staff reorganisation. BAA Gatwick should continue to ensure that the organisational structure allows for sufficient resources
    to fully implement all aspects of the requirements of the commitments. For example, this applies to water quality and surface access issues.

•   Two of the twenty-five commitments (GN8 and LE9) did not have a statement of progress in the 2004 Monitoring Report. This is open to misinterpretation and implies that no progress was
    made which may not be the case. This should be addressed in order that the readers of the Monitoring Report have a clear understanding of what has or has not been progressed in 2003/04.
    Casella Stanger was pleased to observe that statements of progress have since been inserted into the Report.

•   For some of the commitments BAA Gatwick should improve record keeping processes to ensure that all aspects of the commitments can be fully evidenced.
•      We have also made a number of suggestions to add value to on-going work in support of the Strategy for internal consideration by BAA Gatwick, CBC and WSCC.

•      In addition, the Aviation White Paper was published in December 2003. This requires that BAA Gatwick develops a Master Plan which should detail future development and landuse
       requirements. The draft Masterplan is required by December 2004 and the full Masterplan is required by December 2005. BAA Gatwick, WSCC and CBC should ensure that the requirements
       of the current SD Strategy are included in this process.

Signatures




Tracy Oates                                                              Ken Smith                                                                       Tom Parker
Principal Consultant                                                     Director, Environmental Management,                                             Transport and Travel Research Limited
Casella Stanger                                                          Sustainability and Risk, Casella Stanger




Casella Stanger
Great Guildford House
30 Great Guildford Street
London
SE1 OES
www.casellagroup.com


    Casella-Stanger

    Casella Stanger is an UK based environmental consultancy which has expertise in a wide range of areas, such as Corporate Social Responsibility, EMS, Risk, Air Quality, Noise, Water Quality
    and Ecology. The company has experience in the design, development and verification of sustainability reports in a wide range of sectors. Several staff are registered with the Institute of
    Environmental Management and Assessment (IEMA) as qualified auditors and involved with AA1000.
      Gatwick Airport Sustainable Development Strategy and Legal Agreement: Verified Monitoring Report for the year ended 31 March 2004                       INTRODUCTION



Summary of Audit Results

The 25 commitments selected have been summarised in the following table. The full text of the commitments can be found in the Monitoring Report (MR).

 MR     Summary of Commitment                                                                                                             Selected by       Audit Results
 Ref
 COMMUNITY STRATEGY
  CS1   Establish Community Trust Fund, & appoint 9 trustees to select projects to financially support. Provide £100K each year           Casella Stanger           4
        up to 2009, including revenue from noise charges.

 SURFACE ACCESS
  TS1    Review annually its Company Travel Plan in line with ‘best practice’ & staff feedback.                                           CBC & WSCC               4R

   TS6      Research, implement & review incentives encouraging staff to car share.                                                       CBC & WSCC               4R

   TS8      Seek to ensure that on-airport transport interchange facilities are safe & fully accessible to all users.                     CBC & WSCC               4R

    TS      In conjunction with Fastway partners, seek government approval of Fastway, subject to which BAA Gatwick will:                 Casella Stanger           4
     9      •    Identify staff co-ordinator
            •    Facilitate an efficient on-airport routing
            •    Implement initiatives to maximise ‘connectivity’
            •    Contribute up to £3m for on-airport elements of Fastway & up to £1m off-airport

    TS      Work in partnership with bus & coach operators to develop initiatives to encourage the greater use of bus & coach services    CBC & WSCC               4R
    14      for journeys to & from the airport by staff.

    TS      Work in partnership with Train Operators to develop future initiatives to encourage greater use of train by airport staff.    Casella Stanger          4R
    19

 AIR QUALITY
  AQ8     Investigate the potential to introduce differentials for ‘clean’ aircraft to encourage their use by 31/03/10 (BAA).             Casella Stanger          4R

  AQ15      Maintain the regime of checking airside vehicles until 31/03/09.                                                              Casella Stanger          6R



  AQ17      Review in consultation with users the case for restructuring charges for airside road vehicle licences to penalise the most   Casella Stanger          6R
            polluting vehicles.
  AQ26      Refine & republish the emissions inventory & dispersion model by 2002 & 2005 (see AQ27).                                      CBC & WSCC                4
    Gatwick Airport Sustainable Development Strategy and Legal Agreement: Verified Monitoring Report for the year ended 31 March 2004                       INTRODUCTION




MR       Summary of Commitment                                                                                                          Selected by       Audit Results
Ref
AIR NOISE
 AN2     Complete study, with LA’s to:                                                                                                  Casella Stanger           4
(GN11) •     Establish whether there is a case for a future BAA noise insulation scheme for existing residential properties.
         •   If a case is established to identify details of such a scheme within 6 months.
 AN7     Review the charging structure for noise fines (no less frequently than every 3 years).                                         CBC & WSCC               6R
  4.1

 AN9      Work with airlines towards a voluntary ban on QC4 aircraft for new services from Winter 2000/01 & phasing out f scheduled     CBC & WSCC
 4.7      QC4 movements during the night quota period, prior to summer 2002.

LAND USE
 LU1    Contain, within the airport boundary defined in CBC Local Plan 2000, the development necessary to support full utilisation      Casella Stanger           4
        of capacity available from single runway operation.
GROUND NOISE
 GN7    Investigate & introduce opportunities for preferential use of stands during the night quota period, to reduce noise at          CBC & WSCC                 R
        community locations where benchmarks are exceeded.
 GN8      Introduce & enforce rules identifying the specific (noise optimum) routes by which aircraft will taxi to & from the new       CBC & WSCC               4R
          permanent stands during the night quota period.
LANDSCAPE & ECOLOGY
  LE 5    Develop bio-diversity enhancement & management plans for:                                                                     Casella Stanger          4R
 6.1 (ii) •    East of the Railway
 & (iii)  •    Brockley Wood
          •    Mans & Crawter’s Brooks

          Thereafter, implement these plans & management & monitoring of River Mole.

 LE9      Support the work of the Horley Crawley Countryside Management Project to achieve habitats improvements in Gatwick’s           Casella Stanger          4R
 6.6      locality & until 31/03/04 provide based on the lesser of:
          •   20% of the aggregate monetary contributions by local authorities in preceding financial year;
          •   £12,500

WATER QUALITY
 WQ4   Finalise & implement the Company’s pollution prevention best practice guide through issuing to all airport users.                CBC & WSCC               4R
   Gatwick Airport Sustainable Development Strategy and Legal Agreement: Verified Monitoring Report for the year ended 31 March 2004                     INTRODUCTION


 WQ6     Maintain guidance on storage of fuel & reporting of spillages, thereby encouraging best practice.                             Casella Stanger       4R
(AQ20)
    Gatwick Airport Sustainable Development Strategy and Legal Agreement: Verified Monitoring Report for the year ended 31 March 2004                       INTRODUCTION




MR        Summary of Commitment                                                                                                         Selected by       Audit Results
Ref
WASTE
 WM1      Develop & implement a process to measure waste to identify the waste producers & introduce incentives to encourage            Casella Stanger          4R
          airlines & tenants to reduce & segregate waste.

ENERGY USE
   S    Achieve by 2010, on 1999/00 base a 5% reduction in CO2 emissions associated with energy consumption by retail &                 Casella Stanger            R
 11.18  property tenants.


WEST SUSSEX COUNTY COUNCIL (WSCC)
 12.3   In any review of the Structure Plan give due consideration to the inclusion of car parking policies.                            Casella Stanger           4

CRAWLEY BOROUGH COUNCIL (CBC)
 s11.5 To provide BAA Gatwick with annual reports containing data on all matters relating to employment in the area of CBC.             Casella Stanger          4R
Gatwick Airport Sustainable Development Strategy and Legal Agreement: Verified Monitoring Report for the year ended 31 March 2003                                                     HOW TO READ
THIS REPORT


How to Read this Report
Within each section of this report the tabulation contains, in numerical order, BAA                      For those areas of this year’s performance that have been verified the opinion
Gatwick’s 142 commitments. BAA Gatwick’s legal obligations are inserted immediately                      statement and recommendations, if any, follow the relevant row of the tabulation and
below the commitment from which they were derived, in the same row of the                                are shaded. Responses to each recommendation, which have been agreed between
tabulation; they are printed in bold text, to assist in distinguishing them from                         the relevant party to this report and the verifier, appear directly below each
commitments. Targets and objectives from the SDS appear in italicised text. As                           recommendation. Any changes to the Monitoring Report that have resulted from the
previously noted, some commitments appear twice in the SDS, being relevant to the                        verifier’s recommendations are marked by shading of the changed text.
management of more than one of BAA Gatwick’s effects. In this document they are
reported on just once.                                                                                   Progress against each commitment, obligation and or targets is reported in a
                                                                                                         consistent format described below.
The obligations made by the Borough Council and the County Council respectively
appear in the last two sections of the report.

 Ref            Obligation, Commitment or Target                 Verification / Status / Progress                                                             2003/04 Action Plan / Remediation
 Cross          Full text of the obligation, commitment or       Verification History                                                                         Action Plan
 reference to   target where these substantially overlap          00/01     01/02     02/03      03/04       04/05    05/06     06/07                         • Description of future actions
 commitment                                                                 07/08     08/09                                                                       planned to fulfil commitment/
 reference                                                          ê       l (2)       ê                                                                         obligation/target for the next
 and or legal                                                                                                                                                     reporting year (i.e. 1st April 2003 -
 obligation                                                        Resumé of verification of this report in this and previous years:                              31st March 2004)
 number                                                            ê          Commitment not chosen for verification in the year in question
                                                                   l (2)      Indicates that the commitment was verified, with a number in parentheses        Remediation
                                                                   identifying the number of recommendations that were made.                                  • Description of any remediation
                                                                   Status                                                                                        required, eg if insufficient progress
                                                                   Single word description of status, described as follows;                                      has been achieved
                                                                   Complete: If commitment, obligation or target is fulfilled and no further action      is
                                                                   required
                                                                   Incomplete If a required action or result has not been accomplished by a date
                                                                                  specified in the commitment, or obligation.
                                                                   On Target: If work has commenced and is on target for achieving a specific date or
                                                                                  milestone
                                                                   Ongoing:       If work has commenced but there is no target date
                                                                   Pending:       Work has not commenced
                                                                   Progress
                                                                   A short description of progress against the target until 31/03/2002. Any text that is
                                                                   shaded indicates a change introduced to address a recommendation raised by the
                                                                   external verifier.
                                                             For those commitments and or legal obligations that were verified
 Opinion:                               The opinion of the verifier on progress
 Recommendations:            Details of recommendations raised by the verifier (if any)
 Response:                   Response that describes actions to be taken to address recommendation
Gatwick Airport Sustainable Development Strategy and Legal Agreement: Verified Monitoring Report for the year ended 31 March 2004                                         COMMUNITY STRATEGY



 COMMUNITY STRATEGY
Overall Objective: To make a positive contribution to the quality of life of the local community

 Ref           Obligation, Commitment or Target                                  Status / Progress / Verification                                              2004/05 Action Plan / Remediation
 CS1           Establish a Community Trust Fund, and appoint up to nine          Verification History                                                          Action Plan:
               Trustees (including at least one from the Company) to select      00/01     01/02      02/03     03/04      04/05     05/06      06/07          • By 30/04/05 pay to the Trust the
               projects in the general locality of Gatwick for which they will    è
                                                                                  è         è
                                                                                            è          è
                                                                                                       è          l                                                2004/05 donation of £111,459
               provide financial support; and to make an annual contribution                                                                                       (including RPI payment), plus any
               of £100,000 to the fund over the nine year period ending 31st                                                                                       accrued income from aircraft noise
               March 2009, plus the revenue raised from supplementary            Status: On target                                                                 infringement fines collected by BAA
               charges on those aircraft that infringe any departures noise      Progress:                                                                         in the year to 31/03/05.
               limits set by the UK Government.                                  • £108,424 paid to GACT representing BAA Gatwick’s contribution               • Continue to support staff member
                                                                                     for 2003/4 financial year, plus indexation. In addition, £4,500 paid to       for one day per week as
 8.1(i)        Within 3 months of the date of this Agreement to                      GACT for aircraft noise infringement fines to 31/03/04.                       Secretariat for the Trust.
               establish a Community Trust with the objects and upon             • Secretariat responsibilities provided, including one member of staff        • Arrange update meetings between
               the terms substantially as set out in the draft trust deed            for one day per week.                                                         the Chair of the Trust and BAA
               in Appendix 2 annexed hereto                                      • 315 Grant applications totalling over £650,000 submitted to the                 Gatwick after each funding
                                                                                     Trust by closing date of 12/03/04.                                            session.
 8.1(ii)       To procure the appointment (in accordance with the
                                                                                 • Update meetings held between the Chair of the Trust and BAA
               terms of the trust deed) of the first nine trustees to
                                                                                     Gatwick after each funding session.
               manage and control the Community Trust such trustees
               to be appointed from nominees of the County Council
               the Borough Council the Company and (subject to their
               consent) of Surrey Local Authorities and other interested
               bodies as agreed between the parties to this Agreement
               not more than two trustees to be appointed from the
               Company unless with the agreement of the parties to
               this Agreement

 8.1(iii)      To pay by way of covenant to the Community Trust
               £900,000 from taxed earnings such sum to be paid in
               instalments as follows :
               (a) £100,000 to be paid within one month of the
                    Community Trust being registered as a Charitable
                    Trust and
               (b) one further instalment of £100,000 to be paid during
                    each of the financial years 2001-2 to 2008-9 inclusive
                    on the anniversary of the first payment or as
                    otherwise agreed with the trustees each instalment
                    to be increased by the percentage by which the
                    Retail Prices Index (‘RPI’) shall have increased (if
                    appropriate) between the date of the first payment
                    in (b) above and the latest published RPI at 31st
                    March in the financial year immediately preceding
                    the date of payment of the relevant further
                    instalment.
 8.1(iv)
               To pay to the Community Trust in addition to the sums
Gatwick Airport Sustainable Development Strategy and Legal Agreement: Verified Monitoring Report for the year ended 31 March 2004                                       COMMUNITY STRATEGY



 Ref           Obligation, Commitment or Target                                   Status / Progress / Verification                                           2004/05 Action Plan / Remediation
               provided for above all revenue received by the Company
               as a result of infringements by aircraft of departure noise
               thresholds imposed by the Government
 8.1(v)
               The Company shall provide and fund secretariat services
               for the Community Trust to a level to be agreed.
 Verifiers     The statement of progress contained in the 2004 Monitoring Report is accurate and the 2003 action plan has been implemented.
 Opinion
               Overall, this commitment is on track and the work of the Gatwick Community Trust is ongoing. Casella Stanger was particularly impressed by the wide range of projects supported
               by the Trust in the local area and their alignment with education, community, social and environmental objectives. The project monitoring processes and follow up visits by the
               Trustees can also be regarded as best practice. This level of achievement is due to the hard work and commitment of both the Trustees and the Secretariat.

 Recomm-       There are no recommendations.
 endations
 CS2           Work in partnership with local authorities and representatives     Verification History                                                       Action Plan
               of the local community to jointly identify and deliver each year   00/01     01/02     02/03     03/04     04/05     05/06     06/07          Maintain contact and pursue a
               a range of projects which meet specific needs and add to the       l (2)      ê           ê       ê                                           selected number of high impact
               quality of peoples lives.                                                                                                                     projects through the following groups
                                                                                                                                                             and individuals:
                                                                                  Status: On target                                                          • Crawley Local Strategic
                                                                                  Progress:                                                                      Partnership.
                                                                                  • £268,094.17 was given to groups and organisations throughout             • Reigate & Banstead Local Strategic
                                                                                      Sussex and Surrey in the year ending 31/03/04. See Appendix CSi.           Partnership.
                                                                                      All funding was channelled through either local authorities or         • Directors of Education and their
                                                                                      community groups.                                                          teams for Surrey, West Sussex and
                                                                                  • Community Relations Manager continues to represent BAA Gatwick               East Sussex (see CS5)
                                                                                      on the Crawley Local Strategic Partnership and other members of        • Local authority community officers,
                                                                                      staff represent BAA Gatwick on the six issues groups which have            through the local officers network,
                                                                                      developed Crawley’s Community Plan.                                        the West Sussex Sustainability
                                                                                  • Association continues with Reigate & Banstead Local Strategic                Forum and the Surrey Community
                                                                                      Partnership through attending business breakfasts and seminars.            Planning Network, to help source
                                                                                  • Meetings held with Directors of Education for West Sussex and                projects identified by the local
                                                                                      Surrey, and representatives of the Director of Education for East          authority as having real need.
                                                                                      Sussex, to identify range of projects to deliver during the year.      • The Horley Crawley Countryside
                                                                                      Follow up meetings held with local authority education teams during        Management Project, through
                                                                                      the year to implement projects.                                            involvement with Officers and
                                                                                  • In partnership with West Sussex County Council Transport Planning            Members Steering Groups and
                                                                                      Services, BAA Gatwick invested £15,000 in the Young Drivers                ongoing conservation &
                                                                                      Scheme for 17-25 year olds this year, as part of a three year              development work (see CS13)
                                                                                      investment plan.                                                       • Local volunteer bureaux (see CS3)
                                                                                  • Horley Crawley Countryside Management Project partnership                • The Crawley Charity Partnership
                                                                                      further strengthened with environmental representatives from           • The Sussex Wildlife Trust through
                                                                                      Surrey CC, West Sussex CC, Reigate & Banstead BC, Mole Valley              supporting “Wildcall” - their
                                                                                      DC, Crawley BC, Horley TC and Horsham DC.                                  wildlife Information line
                                                                                  • Further developed partnerships with local volunteer bureaux, who         • Continue to support the WSCC
                                                                                      are now actively involved in resourcing team building activities for       Young Drivers Scheme for a third
                                                                                      BAA staff in the community.                                                year.
Gatwick Airport Sustainable Development Strategy and Legal Agreement: Verified Monitoring Report for the year ended 31 March 2004                                      COMMUNITY STRATEGY



 Ref           Obligation, Commitment or Target                                  Status / Progress / Verification                                           2004/05 Action Plan / Remediation
                                                                                 •   Provided ongoing support to the Crawley Charity Partnership – a        •   In partnership with the Crawley
                                                                                     group of local Crawley charities helping local people to cope with         Primary Care Trust, continue to
                                                                                     life’s disasters – by contributing £1,275 towards printing costs and       support the work of the BASE
                                                                                     payroll giving event.                                                      project for families in Bewbush.
                                                                                 •   Supported the Sussex Wildlife Trust by providing £17,331 for the re-
                                                                                     launch of their wildlife Information line, Wildcall.
                                                                                 •   In partnership with the Crawley Primary Care Trust and Spurgeon
                                                                                     Child Care, supported the BASE project by funding six “Surviving
                                                                                     Parenthood” courses for a total of £3,138, for families in Bewbush.
                                                                                 •   Contributed £2000 towards the Crawley Special Schools Arts
                                                                                     Programme, by funding a welcome installation in the reception of
                                                                                     the new premises of Catherington & Deerswood Schools.
                                                                                 •   Progress has also been made on this commitment through CS5-7
                                                                                     and CS12-15.

 CS3           Provide support to maximise the involvement of BAA Gatwick        Verification History                                                       Action Plan:
               staff, who can bring to projects the resources of time,           00/01     01/02     02/03     03/04     04/05     05/06     06/07          • Target for 2004/05 is to increase
               specialist skills and expertise, as well as providing financial       ê      ê           ê       ê                                               the number of BAA staff that have
               support through BAA Gatwick’s sponsorship and charitable                                                                                         contributed to BAA Gatwick
               giving programmes.                                                                                                                               supported community activity to
                                                                                 Status: On target                                                              230.
                                                                                 Progress:                                                                  • Continue to work closely with
                                                                                 • Exceeded target to increase the number of BAA Gatwick staff that             external agencies & volunteer
                                                                                     have contributed to BAA Gatwick supported community activity by            bureaux to source volunteering
                                                                                     10% on the 2002/3 base. 209 staff involved in community activities         activities.
                                                                                     in the year ending 31/03/04.                                           • Continue to prioritise staff funding
                                                                                 • Database used to record and track staff volunteers and contacts              requests for sponsorship of
                                                                                     with their associate organisations.                                        community involvement supported
                                                                                 • Plan developed to proactively encourage staff volunteering                   activities.
                                                                                     opportunities in all projects where possible, liasing with external    • Take part in the national “Make A
                                                                                     agencies to source volunteering activities where appropriate.              Difference Day” in October 2004
                                                                                 • Priority given to staff requests for sponsorship of community                involving BAA staff across Gatwick.
                                                                                     supported activities.                                                  • Implement at Gatwick the BAA
                                                                                 • Intranet site kept up to date with latest information on                     group wide awards scheme
                                                                                     volunteering. Volunteering opportunities promoted through                  recognising excellence in employee
                                                                                     Airwaves, on airport papers and email.                                     volunteering.
                                                                                 • Volunteering event held on 4 June 2003 as part of National               • Ensure all BAA Gatwick supported
                                                                                     Volunteers Week with involvement of local volunteer agencies               volunteering activities adhere to
                                                                                     promoting volunteering opportunities to airport staff and                  code of best practice.
                                                                                     recognising the contribution of existing staff volunteers.             • Continue membership of
                                                                                 • During the year, BAA Gatwick attended three conferences held by              Volunteering England and attend
                                                                                     Employers in the Community Network which promotes best practice            conferences arranged by
                                                                                     in employee volunteering. Also attended the National Corporates &          Employers in the Community
                                                                                     Communities Conference on volunteering in Birmingham in                    Network.
                                                                                     September 2003.                                                        • Continue to represent BAA
                                                                                 • To demonstrate BAA Gatwick’s commitment to volunteering, 28                  Gatwick as a Countryside Agency
                                                                                     staff from across BAA took part in “Make a Difference Day” on 29           member on the Sussex Downs
                                                                                     October 2003, at Ifield Park Care Home, Crawley. The team                  Conservation Board.
                                                                                                                                                            • This commitment will also be
Gatwick Airport Sustainable Development Strategy and Legal Agreement: Verified Monitoring Report for the year ended 31 March 2004                                      COMMUNITY STRATEGY



 Ref           Obligation, Commitment or Target                                   Status / Progress / Verification                                          2004/05 Action Plan / Remediation
                                                                                      redecorated part of the building, built a patio and created a            supported through CS2, CS4-7,
                                                                                      rockery garden and water feature. The team were runners up in            CS10 and CS12-15.
                                                                                      the best employee team activity category at the UK awards
                                                                                      ceremony in March 2004.
                                                                                  •   Other key staff volunteering activities included garden makeovers
                                                                                      at Ingfield Manor School, Billingshurst, Larkspur Youth Centre,
                                                                                      Crawley and Redhill Hostel as well as a number of staff involved in
                                                                                      facilitating the Young Enterprise Primary Programme in schools in
                                                                                      Crawley, Crawley Down and Lindfield.
                                                                                  •   Communications Director continued to represent BAA Gatwick as a
                                                                                      Countryside Agency member on the Sussex Downs Conservation
                                                                                      Board.
                                                                                  •   Progress has also been made on this commitment through CS2,
                                                                                      CS4-7, CS10 and CS12-15.

 CS4           Maintain a regular programme of communication and                  Verification History                                                      Action Plan:
               consultation about airport related issues with local authorities   00/01     01/02     02/03     03/04     04/05     05/06     06/07         • Further develop the stakeholder
               and other community representatives.                                   ê     l (1)        ê       ê                                              contact programme to reflect
                                                                                                                                                                community issues.
                                                                                                                                                            • Implement programme of
                                                                                  Status: on track                                                              consultation and communication to
                                                                                  Progress:                                                                     build understanding and support
                                                                                  • Maintained and developed the programme of contact and                       for Gatwick’s future post White
                                                                                      meetings with key stakeholders during the year, including local           Paper.
                                                                                      authorities, government, business and community representatives.      • Continue with stakeholder contact
                                                                                  • The focus this year was extended to cover business groups more              programme, including GATCOM,
                                                                                      consistently.                                                             ensuring that community issues and
                                                                                  • Updated and refined the Government and Economic Relations                   feedback are recorded and
                                                                                      element of Stakeholder Communication Strategy, focusing on                understood, and reflected in
                                                                                      proactive communication and open channels of communication for            stakeholder dialogue.
                                                                                      all key stakeholders, including MPs.                                  • Continue to ensure BAA managers
                                                                                  • All key stakeholders offered the opportunity to discuss issues              are open, approachable, easy to
                                                                                      surrounding the SERAS consultation and White Paper.                       talk to and well respected and
                                                                                  • Scoped and implemented a new database for planning and                      trusted.
                                                                                      tracking stakeholder dialogue with focus on planning and recording
                                                                                      stakeholder dialogue.
                                                                                  • In the year to 31/3/04, 412 community or local authority groups
                                                                                      were met by the community, government relations and planning
                                                                                      teams
                                                                                  • Over 792 external meetings were attended by the Community
                                                                                      team, Flight Evaluation Unit and Managing Director.
                                                                                  • Quarterly GATCOM meetings and sub committees attended. Two
                                                                                      additional GATCOM meetings were set up at the request of
                                                                                      members to cover special interests: White paper (April 04) and Air
                                                                                      Quality seminar (October 2003)

 CS5           Deliver an education programme that supports specific needs        Verification History                                                      Action Plan:
               in the community, as identified by the local education             00/01     01/02     02/03     03/04     04/05     05/06     06/07         • Meet with Directors of Education
Gatwick Airport Sustainable Development Strategy and Legal Agreement: Verified Monitoring Report for the year ended 31 March 2004                                 COMMUNITY STRATEGY



 Ref           Obligation, Commitment or Target                              Status / Progress / Verification                                         2004/05 Action Plan / Remediation
               authorities.                                                    ê        ê         ê        ê                                              or their representatives for East &
                                                                                                                                                          West Sussex, and Executive
                                                                                                                                                          Director for children and young
                                                                             Status: On target                                                            people in Winter 2004 and jointly
                                                                             Progress:                                                                    identify areas where BAA Gatwick
                                                                             • Meetings held with Director of Education & Arts, West Sussex               can continue to add value.
                                                                                 County Council on 16/01/2004 and Executive Director for children     •   Continue to develop mutually
                                                                                 and young people, Surrey County Council on 08/03/2004.                   beneficial projects in schools local
                                                                             • Key areas for support identified, including:                               to the airport, in these identified
                                                                                 • Financial support for specialist schools status given to               areas of education.
                                                                                      Littlehampton Community School for £9,500, Sackville            •   Continue to support specialist
                                                                                      Community College for £6,000, Chichester High School for Boys       schools status in West Sussex, East
                                                                                      for £5,000                                                          Sussex & Surrey.
                                                                                 • Specialist schools status funding pledged to Warden Park School    •   Roll out Welcome Hosts work
                                                                                      for £5,000, Oathall Community College for £5,000, Forest Boys       experience programme during
                                                                                      School for £5,000 Holy Trinity School for £5,000 and Oakwood        Summer 2004
                                                                                      School, Horley for £10,000.                                     •   This commitment will also be
                                                                                 • Crawley Learning & Inclusion Project (CLIP)                            supported through CS6 and CS14.
                                                                             • Projects identified and delivered in partnership with LEA teams,
                                                                                 included:
                                                                                 • Virtual Interactive Employers Workplace (VIEW) CD Rom
                                                                                 • Airport Desks project
                                                                                 • Goblin Electric Car Challenge
                                                                                 • Languages and the World of Work days
                                                                                 • Living Languages competition
                                                                                 • Young Enterprise Primary Programme
                                                                                 • BAA Engineering Challenge
                                                                             • The West Sussex EBP Annual Conference was held on 02/04/2003
                                                                                 and the Community Relations team ran a workshop focusing on
                                                                                 their key projects which contributed to raising achievement and
                                                                                 promoting inclusion in West Sussex schools.
                                                                             • Developed Welcome Hosts work experience programme for
                                                                                 students in further education with roll out planned during summer
                                                                                 2004.
                                                                             • Progress has also been made on this commitment through CS6, CS
                                                                                 12 and CS14
Gatwick Airport Sustainable Development Strategy and Legal Agreement: Verified Monitoring Report for the year ended 31 March 2004                                    COMMUNITY STRATEGY




 Ref           Obligation, Commitment or Target                              Status / Progress / Verification                                             2004/05 Action Plan / Remediation
 CS6           Develop projects which support the national curriculum,       Verification History                                                         Action Plan:
               particularly focused at raising achievement.                  00/01       01/02   02/03     03/04      04/05     05/06      06/07          • Continue to work with Sussex &
                                                                               ê          ê         ê        ê                                                Surrey Education Business
                                                                                                                                                              Partnerships (EBPs) & Surrey
                                                                                                                                                              SATRO, as well as the Local
                                                                             Status: On target                                                                Education Authorities to support
                                                                                                                                                              key education projects, with a
                                                                             Progress:                                                                        particular focus on the 14-19
                                                                                                                                                              agenda.
                                                                                •    Community Relations Team members continued to represent              • Continue to work with Surrey
                                                                                     BAA Gatwick on the Gatwick & Crawley, Horsham, Mid                       SATRO to develop and launch the
                                                                                     Sussex and Croydon Education Business Partnerships (EBPs),               Engineering Construction
                                                                                     to deliver key projects which support the national curriculum.           Classroom in September 2004.
                                                                                     These included:                                                      • In partnership with Resources For
                                                                                                                                                              Learning, continue to develop and
                                                                                •    Launched the Virtual Interactive Employers Workplace (VIEW)              launch the BAA Education website
                                                                                     project at Gatwick on 09/03/2004, which provides an ICT                  as a BAA Group Airports project.
                                                                                     learning resource for 14-19 year olds, supporting vocational         • This commitment will also be
                                                                                     learning.                                                                supported through CS5, CS7,
                                                                                •    Airport Desks Project with The Warwick School, Reigate School            CS12, and CS14.
                                                                                     and Oakwood School, Horley.
                                                                                •    Goblin Electric Car challenge took place on 19/03/04 in Horsham
                                                                                     with BAA engineers involved in supporting the event.
                                                                                •    Languages and the World of Work days held in Worthing on
                                                                                     12/03/04 with 12 West Sussex schools and in Chailey on
                                                                                     05/03/2004 with12 East Sussex schools.
                                                                                •    Living Languages Competition with East Grinstead schools
                                                                                •    Supported Young Enterprise Primary Programme by funding
                                                                                     £2,240 of materials for Crawley schools involved in the project
                                                                                     and providing staff volunteers to deliver the programme. (see
                                                                                     CS3)
                                                                                •    Local schools took part in the BAA Engineering Challenge
                                                                                     competition run in association with Young Engineers. Sackville
                                                                                     Community College, East Grinstead, was Gatwick’s local
                                                                                     winner.
                                                                                •    As part of CLIP, “I Can Speak” project was held in July 2003 for
                                                                                     Spanish and Gujarati with children from two Crawley schools.
                                                                                •    Supported the work of Surrey SATRO by providing£10,000
                                                                                     towards the development and launch of the Engineering
                                                                                     Construction Classroom, which will teach skills in construction to
                                                                                     students in the Reigate & Banstead area.
                                                                                •    Continued to support projects with the East Brighton Education
                                                                                     Action Zone, until it ceased on 31/12/2003.
                                                                                •    £18,250 of funding committed to the BAA Education website
                                                                                     which will provide an interactive learning resource for Key
                                                                                     Stages 1 & 4 and student and teacher materials for a number
Gatwick Airport Sustainable Development Strategy and Legal Agreement: Verified Monitoring Report for the year ended 31 March 2004                                         COMMUNITY STRATEGY



 Ref           Obligation, Commitment or Target                                     Status / Progress / Verification                                           2004/05 Action Plan / Remediation
                                                                                            of curriculum areas. Resources for Learning appointed to deliver
                                                                                            the project on a phased basis during Winter 2004/05.
                                                                                        •   Supported “The Young Environmentalist of the Year Awards” -
                                                                                            Project Planet by contributing £15,000 to the Young People’s
                                                                                            Trust for the Environment which aims to encourage young
                                                                                            people’s understanding of the environment and the need for
                                                                                            sustainability. Award ceremony held in London on 07/11/2003,
                                                                                            recognising the achievements of the finalists.
                                                                                        •   Progress has also been made on this commitment through CS5,
                                                                                            CS7 and CS14.



 CS7           Tackle areas of social deprivation through an ‘opportunities for     Verification History                                                       Action Plan:
               all’ approach in consultation with local authorities, investing in   00/01     01/02     02/03     03/04     04/05     05/06     06/07          • Wherever possible, ensure that
               all areas of the educational system.                                   ê        ê           l       ê                                               agencies who work with BAA
                                                                                                                                                                   Gatwick in education projects,
                                                                                                                                                                   reflect an “opportunities for all”
                                                                                    Status: On target                                                              policy.
                                                                                    Progress:                                                                  • Continue to support areas of social
                                                                                    • Key areas for support included Crawley Learning & Inclusion Project          deprivation in Surrey and Sussex as
                                                                                        (CLIP) and Littlehampton Community School. Initiatives supported           identified by the local authorities
                                                                                        included:                                                                  and representatives of the local
                                                                                                    o     Christmas competition for CLIP schools                   community.
                                                                                                    o     Delivery of Young Enterprise Primary Programme in    • Continue to seek further
                                                                                                          CLIP schools                                             opportunities to share skills and
                                                                                                    o     Delivery of “I can speak…” project for Spanish and       experience across a wide range of
                                                                                                          Gujarati for CLIP schools                                social groups.
                                                                                                    o     Support for Thomas Bennett (CLIP) students in        • This commitment will also be
                                                                                                          Engaging Young learners initiative                       supported through: CS5, CS6 and
                                                                                                    o     Visit & presentation for Travel & Tourism students       CS12.
                                                                                                          from Littlehampton Community School, Hazelwick
                                                                                                          School and Lewisham College
                                                                                    • Strengthened partnership with SCOPE’s Ingfield Manor School for
                                                                                        children with cerebral palsy by involving two teams of volunteers
                                                                                        and airport contractors to redevelop the outside play areas for the
                                                                                        children in October 2003.
                                                                                    • Partnership continued with the East Brighton Education Action
                                                                                        Zone until its closure on 31/12/03.
                                                                                    • Progress has also been made on this commitment through CS5,
                                                                                        CS6 and CS12

 CS8           Provide local housing authorities and other affordable housing       Verification History                                                       Action Plan:
               agencies with available information on the size and character        00/01     01/02     02/03     03/04     04/05     05/06     06/07          • New employment forecasts to be
               of the airport workforce, to assist their identification of the        ê        ê        l (2)      ê                                               prepared as a component of the
               local housing needs not likely to be met through market                                                                                             new airport Master Plan (2015).
               housing provision.
                                                                                    Status: On target
Gatwick Airport Sustainable Development Strategy and Legal Agreement: Verified Monitoring Report for the year ended 31 March 2004                                         COMMUNITY STRATEGY



 Ref           Obligation, Commitment or Target                                    Status / Progress / Verification                                            2004/05 Action Plan / Remediation
                                                                                   Progress:
                                                                                   • Analysis of the airport employment survey conducted in winter
                                                                                      2002/03 was completed in December 2003 and was the subject
                                                                                      matter of a presentation at the Employment Forum held on
                                                                                      20/01/04. Refer to CS11.
                                                                                   • A “Summary of results” document, which includes details of the size
                                                                                      and character of the workforce, was subsequently distributed to
                                                                                      local authorities.
                                                                                   • There has been no direct (pro-active) contact with other affordable
                                                                                      housing agencies, and none have requested such information from
                                                                                      BAA Gatwick.


 CS9           We are committed to equal opportunities and oppose any              Verification History                                                        Action Plan:
               form of direct or indirect discrimination, harassment or bullying   00/01     01/02     02/03     03/04     04/05      05/06     06/07          • During the past year the company
               of employees or job applicants on the grounds of: sex; ethnic         ê        ê           ê        ê                                               has established a partnership with
               or national origin; race; nationality; class; colour; sexual                                                                                        its unions in the Joint National
               orientation; transsexuals; disability; marital or family status;                                                                                    Forum to negotiate pay and
               religious beliefs; employment status; membership or non-            Status: On target                                                               conditions, develop standardised
               membership of a trade union; HIV status; or any other               Progress:                                                                       national policies and inform and
               unjustifiable condition.                                            • Work-Life Balance policy rolled out in May 2003 across BAA and                involve staff representatives in
                                                                                       Gatwick record on a quarterly basis those who work in an                    BAA’s strategy and performance.
                                                                                       alternative work style as listed in the policy document.                    A major area of work is the
                                                                                   • BAA is a member of the Employer’s Forum on Disability, the                    introduction of flexible retirement
                                                                                       Employers’ Forum on Age and Race for Opportunity and is                     which the company is hoping to
                                                                                       represented on the Confederation of British Industry Equal                  introduce in advance of
                                                                                       Opportunities Forum.                                                        Government legislation expected in
                                                                                   • Resigntation of former Equal Opportunities Manager has left gap in            2005/06. Discussions are ongoing.
                                                                                       work in progress and interim cessation of Equal Opportunities           • The Joint National Forum will
                                                                                       Action Group (see Action Plan 2004/05)                                      introduce a joint flexible working
                                                                                                                                                                   party to encourage a best practise
                                                                                                                                                                   approach that supports our
                                                                                                                                                                   workforce’s flexibility needs.
                                                                                                                                                               • Activity plan in place to achieve
                                                                                                                                                                   and introduce “Postive About
                                                                                                                                                                   Disability” symbol within BAA.
                                                                                                                                                                   Includes data cleansing exercise,
                                                                                                                                                                   creation of disability network and
                                                                                                                                                                   communication plan.
 CS10          Continue to seek membership of sub-regional and local               Verification History                                                        Action Plan:
               economic partnerships and pro-actively participate in their         00/01     01/02     02/03     03/04     04/05      05/06     06/07          • Refine and implement economic
               work.                                                                 ê         ê          ê        ê                                               relations strategy, focusing on
                                                                                                                                                                   improving understanding of the
                                                                                                                                                                   economic benefits of Gatwick in
                                                                                   Status:                                                                         the area. Identify initiatives to
                                                                                   Progress:                                                                       enhance Gatwick’s contribution,
                                                                                   • Developed Economic Relations Strategy setting out framework to                eg through route development and
                                                                                       define Gatwick’s role and activity in the local and regional economy.       partnership work with the tourism
                                                                                                                                                                   industry.
Gatwick Airport Sustainable Development Strategy and Legal Agreement: Verified Monitoring Report for the year ended 31 March 2004                                          COMMUNITY STRATEGY



 Ref           Obligation, Commitment or Target                                     Status / Progress / Verification                                           2004/05 Action Plan / Remediation
                                                                                    •   Established new links with economic development officers of key        •   Identify potential for further senior
                                                                                        local authorities, as well as identified groups ie Brighton and Hove       managers to establish relationships
                                                                                        Economic Partnership.                                                      with appropriate business &
                                                                                    •   Director of Planning & Environment (DP&E) continued activities on          economic groups.
                                                                                        West Sussex Economic Partnership in support of its work, including     •   Review of involvement and plan for
                                                                                        the Gatwick Economic Area Review (Gatwick Diamond).                        South London business groups, in
                                                                                    •   Appropriate working relationships maintained via Planning and              conjunction with BAA Corporate.
                                                                                        Environment (DP&E and Transport Strategy Manager) with SEEDA
                                                                                        and the Regional Assembly, to support their work and to engage
                                                                                        them in BAA Gatwick’s work on the Transport Strategy and the
                                                                                        Sustainable Development Strategy.
                                                                                    •   MD continues active involvement on the board of Sussex Enterprise.
                                                                                    •   Attendance at Crawley Local Strategic Partnership, including local
                                                                                        economic action group and local chambers of commerce (Janet
                                                                                        Haynes Crawley president to May 2004, completing 2 years of
                                                                                        office).
                                                                                    •   Involved in Sussex Institute of Directors breakfast on 12/03/04.
                                                                                    •   Continued membership of CADIA.
                                                                                    •   Continued to work on joint projects with Sussex Enterprise,
                                                                                        including GATWORK, careers fair, Gatwick Employment Forum and
                                                                                        Sussex Enterprise premier members airport familiarisation visit.
                                                                                    •   Maintained links with Croydon Marketing and Development,
                                                                                        including joint airport visit with Continental Airlines.
                                                                                    •   Sponsored the Gatwick “Meet the Buyer” event for £12,000 in
                                                                                        June 2003, and supported Croydon Chamber of Commerce Trade
                                                                                        Mission to Caribbean in September 2003.

 CS11          Establish an Airport Employment Forum with local authorities         Verification History                                                       Action Plan:
               and other interested parties, to meet annually until the year        00/01     01/02     02/03     03/04     04/05     05/06      06/07         • Before the next Employment
               ending 31/3/2009; through the Forum, and directly with its               ê      l           ê       ê                                               Forum contact will be made with
               members and other stakeholders, BAA Gatwick will seek to                                                                                            the attendees to discuss better
               identify projects that assist Gatwick recruitment, particularly in                                                                                  ways of working together as an
               areas of unemployment, supported by opportunities for access         Status: Gatwick Employment Forum held on 20th January 2004                     airport community.
               to sustainable modes of travel to work.                              Progress: The annual Gatwick Employment Forum was held in January          • The 2004/05 Airport Employment
                                                                                    2004, as this was the earliest available time to run the event after the       Forum will concentrate on the key
 9.1(i)        By 31st March 2001 to establish with the Borough Council             results of the White Paper. The morning started off with a few words           Gatwick employment issues.
               the County Council and other adjoining authorities and               from Laura Moffatt, MP for Crawley and Roger Cato, Chairman and
               interested bodies an Airport Employment Forum such                   MD, BAA Gatwick Airport. The rest of the morning comprised of key
               Forum to meet annually                                               speakers discussing various Gatwick issues:
                                                                                    • Employment in the South East - Mark Froud, Sussex Enterprise
 9.1(ii)       To provide through such Forum information to local                   • Gatwick Employment Survey Results - Stan Maiden, Research
               housing authorities and other affordable housing                         Director, BAA
               agencies on the size and character of the airport
                                                                                    • Implications of the White Paper for Gatwick and the Local Economy
               workforce (in order that such authorities and agencies
                                                                                        - Tim Lockwood, Director of Planning and Environment, BAA
               might better be able to identify local housing needs)
                                                                                    • Gatwick Growth to Full Capacity and Capital Plan - Paul Griffiths,
                                                                                        Deputy MD & Planning & Development Director, BAA

                                                                                    In the afternoon Cathy Wilcher, HR Director for Gatwick, BAA talked
Gatwick Airport Sustainable Development Strategy and Legal Agreement: Verified Monitoring Report for the year ended 31 March 2004                                    COMMUNITY STRATEGY



 Ref           Obligation, Commitment or Target                                 Status / Progress / Verification                                          2004/05 Action Plan / Remediation
                                                                                about the ‘Great Place to Work’ people strategy and Gatwork. The
                                                                                delegates then broke off into smaller groups and attended their 3
                                                                                chosen sessions. The choices were:
                                                                                • Recruitment and Jobcentre Plus
                                                                                • Workforce Development and Workplace Learning
                                                                                • Travel to Work
                                                                                • ID Help Shop
                                                                                • How do we make Gatwick an Employer of 1st Choice Employment
                                                                                    Hub?
                                                                                • Case Study - Stansted Airport
                                                                                • Facilitated Opportunity of Where to Take this next

                                                                                The event received very good feedback and had the biggest



 CS12          Maintain or form partnerships with organisations working in      Verification History                                                      Action Plan:
               areas of unemployment to identify and help to deliver projects   00/01     01/02     02/03     03/04     04/05     05/06     06/07         • Continue to support the work of
               which support the development of skills for those seeking          ê         ê          ê       ê                                              the Crawley Foyer to provide
               employment and the re-skilling of the unemployed.                                                                                              training to homeless young people.
                                                                                                                                                          • Roll out Welcome Hosts work
                                                                                Status: on target                                                             experience programme during
                                                                                Progress:                                                                     Summer 2004.
                                                                                • Final year of funding for Crawley Foyer: to provide training to         • Continue to work with local schools
                                                                                    homeless young people.                                                    to promote Gatwick as an exciting
                                                                                • Hosted annual South East England Foyer Federation meeting at                place to work.
                                                                                    Gatwick in April 2003.                                                • In partnership with the Crawley
                                                                                • Supported the Reigate and Redhill YMCA by providing £1,265                  Primary Care Trust, continue to
                                                                                    towards the costs of equipment for the new Foyer, scheduled to            support the work of the BASE
                                                                                    open in 2004.                                                             project for families in Bewbush.
                                                                                • Developed opportunities for students in further education to            • Continue to support the work of
                                                                                    undertake an innovative work experience programme as Welcome              Worldwide Volunteering for Young
                                                                                    Hosts during Summer 2004.                                                 People by funding the provision of
                                                                                • Hosted visits & presentations for Travel & Tourism students from            their database to seven local
                                                                                    Littlehampton Community School, Hazelwick School and Lewisham             schools for a further year.
                                                                                    College to support their course modules and promote the range of
                                                                                    job opportunites at Gatwick.
                                                                                • In partnership with the Crawley Primary Care Trust and Spurgeon
                                                                                    Child Care, supported the BASE project by funding six “Surviving
                                                                                    Parenthood” courses for a total of £3,138, for families in Bewbush.
                                                                                • Supported the work of Worldwide Volunteering for Young People
                                                                                    by sponsoring provision of a database for seven local schools, with
                                                                                    information about volunteering opportunities in the UK and abroad.
                                                                                    (£2,247)
                                                                                • Progress has also been made on this commitment through CS2,
                                                                                    CS3, CS5 and CS7.
Gatwick Airport Sustainable Development Strategy and Legal Agreement: Verified Monitoring Report for the year ended 31 March 2004                                      COMMUNITY STRATEGY



 Ref           Obligation, Commitment or Target                                  Status / Progress / Verification                                           2004/05 Action Plan / Remediation
 CS13          Continue to work with local organisations to support the          Verification History                                                       Action Plan:
               delivery of quality environmental projects around the airport.    00/01     01/02     02/03     03/04     04/05     05/06     06/07          • Continue to work in partnership
                                                                                   ê        ê           ê       ê                                               with HCCMP through the HCCMP
                                                                                                                                                                Officers and Members Steering
                                                                                                                                                                Groups and the development of
                                                                                 Status: On target                                                              the Gatwick Environment Centre
                                                                                 Progress:                                                                      (see CS14 & 15)
                                                                                 •    In the year ending 31/03/04, £9,208 was given to the Horley           • Continue to support the work of
                                                                                      Crawley Countryside Management Project (HCCMP) for the lease              the Crawley Local Strategic
                                                                                      of their landrover. The Community Relations Manager and Public            Partnership (Crawley Together)
                                                                                      Affairs Assistant continued to represent BAA Gatwick at the               through the Environmental issues
                                                                                      HCCMP Members and Officers Steering Groups during the year. In            group.
                                                                                      July 2003, BAA Gatwick hosted the HCCMP Members Steering              • Continue to support the work of
                                                                                      Group which included a visit to the proposed Gatwick Environment          the Sussex Wildlife Trust through
                                                                                      Centre. The Sussex Wildlife Trust and HCCMP held a hedgerow               the wildlife Information line –
                                                                                      conference on the land around the Gatwick Environment Centre              “Wildcall”.
                                                                                      on 24/05/2003.                                                        • This commitment will also be
                                                                                 •    In partnership with the Sussex Wildlife Trust, BAA Gatwick                supported through CS14, CS15
                                                                                      provided £14,750 to support the new wildlife information line,            and LE9
                                                                                      “Wildcall” which was planned to be launched in April 2004.
                                                                                 •    The Sussex Wildlife Trust joined other organisations at a
                                                                                      volunteering event in June 2003 to promote staff awareness of
                                                                                      volunteering opportunities in the community.
                                                                                 •    During October 2003, BAA Gatwick supported Ingfield Manor, a
                                                                                      school for children with cerebral palsy by organising two major
                                                                                      team building events which provided a makeover for the children’s
                                                                                      play area donating £3,500 worth of materials.
                                                                                 • As part of the national “Make A Difference Day” in October 2003,
                                                                                     28 BAA Gatwick staff created a rockery garden, a water feature
                                                                                     and a patio area at Ifield Park Care Home. The team were runners
                                                                                     up in the best employee team activity category at the UK awards
                                                                                     ceremony in March 2004.
                                                                                 • Progress also made on this commitment through CS14, CS15 and
                                                                                     LE9.
 CS14          Identify and help to deliver projects which maximise links with   Verification History                                                       Action Plan:
               the national curriculum and raise awareness of the                00/01     01/02     02/03     03/04     04/05     05/06     06/07          • Continue to work with HCCMP to
               environment.                                                        ê        ê           ê       ê                                               develop and deliver the Gatwick
                                                                                                                                                                Environment Centre, see also CS3
                                                                                                                                                                & CS13.
                                                                                 Status: On target                                                          • Continue to nurture support from
                                                                                 Progress:                                                                      existing partners and seek to
                                                                                 •    Project Plan developed for the BAA Gatwick Environment Centre             engage new partners in the
                                                                                      on airport land east of the railway. £145,000 budgeted to develop         development of the Gatwick
                                                                                      the existing Rolls Farmhouse into an environment centre for schools       Environment Centre.
                                                                                      and the local community, including £35,000 for sustainable            • Apply for Planning Permission in
                                                                                      developments.                                                             June 2004 and Bat licence from
                                                                                 •    Environment Centre Project Coordinator appointed from                     DEFRA in summer 2004.
                                                                                      November 2002 to January 2004 on a contract basis, to develop         • Subject to planning permission,
Gatwick Airport Sustainable Development Strategy and Legal Agreement: Verified Monitoring Report for the year ended 31 March 2004                                          COMMUNITY STRATEGY



 Ref           Obligation, Commitment or Target                                  Status / Progress / Verification                                               2004/05 Action Plan / Remediation
                                                                                         the educational aspects of the project and provide environmental           start building works in October
                                                                                         expertise.                                                                 2004.
                                                                                 •       £20,000 pledged to the HCCMP for funding the fit out of the            •   Appoint an Environment Centre
                                                                                         Gatwick Environment Centre.                                                Manager in Spring 2005 to
                                                                                 •       Facilitated opportunities for two external companies to carry out          manage and promote the Centre’s
                                                                                         community volunteering days on the lnd surrounding the Gatwick             education and community
                                                                                         Environment Centre. ARINC and EDF Energy carried out team                  programme.
                                                                                         building activities to clear the garden areas around Rolls Farmhouse   •   This commitment will also be
                                                                                         and build benches in the woods on 12/09/2003 and 11 &                      supported through CS13, CS15
                                                                                         12/11/2003.                                                                and LE9
                                                                                 •       As part of the Engaging Young Learners’ initiative funded by the
                                                                                         West Sussex LEA, a Forest Schools programme was held for
                                                                                         Thomas Bennett Community College students on 11/07/2003 and
                                                                                         21/11/2003.
                                                                                 •       The Young Environmentalist of the Year Awards – Project Planet -
                                                                                         was launched on 25/06/2003 on the land around the Environment
                                                                                         Centre with Chris Packham, the naturalist and broadcaster,
                                                                                         leading an educational tour with Turners Hill School.
                                                                                 •       Sussex Wildlife Trust and HCCMP held a hedgerow conference on
                                                                                         the land around the Gatwick Environment Centre on 24/05/2003.
                                                                                 •       HCCMP members tour of Environment Centre held on 08/07/2003
                                                                                 •       School environmental projects carried out at Maidenbower First &
                                                                                         Middle School and planned for Seymour School, Crawley.
                                                                                 •       Progress has also been made on this commitment through CS13,
                                                                                         CS15 and LE9.

 CS15          Identify and help to deliver projects which help to improve the   Verification History                                                           Action Plan:
               quality of the environment for the local community.               00/01        01/02     02/03     03/04      04/05     05/06     06/07          • Work with local authorities,
                                                                                     ê         ê         ê          ê                                               community groups and the HCCMP
                                                                                                                                                                    to develop and deliver the Gatwick
                                                                                                                                                                    Environment Centre (see LE5).
                                                                                 Status:                                                                        • Involve BAA staff based at Gatwick
                                                                                 Progress:                                                                          to volunteer their time and
                                                                                 • Continued to work with the Horley Crawley Countryside                            expertise to the development of
                                                                                     Management Project (HCCMP) to progress the development of the                  the Gatwick Environment Centre.
                                                                                     Gatwick Environment Centre.                                                • Continue to support the Crawley
                                                                                 • Encouraged BAA staff based at Gatwick to actively engage in the                  Green Business Awards in
                                                                                     local community by volunteering their time skills and expertise to             association with Crawley Borough
                                                                                     environmental projects. These included:                                        Council.
                                                                                     • BAA department team builds at the Gatwick Environment                    • This commitment will also be
                                                                                         Centre                                                                     supported through CS13, CS14
                                                                                     • Ifield Park Care Home as part of “Make A Difference Day” on                  and LE9.
                                                                                         24/10/2003
                                                                                     • Ingfield Manor School, Billingshurst
                                                                                     • Larkspur Youth Centre, Crawley
                                                                                     • Redhill Hostel
                                                                                     • Membership of the Sussex Downs Conservation Board
                                                                                 • Supported school environmental projects at:
Gatwick Airport Sustainable Development Strategy and Legal Agreement: Verified Monitoring Report for the year ended 31 March 2004                             COMMUNITY STRATEGY



 Ref           Obligation, Commitment or Target                              Status / Progress / Verification                                       2004/05 Action Plan / Remediation
                                                                                 •    Seymour School, Crawley by donating £2,000 to create an
                                                                                     outside classroom.
                                                                                 • Maidenbower First & Middle school
                                                                             •   Supported the Surrey Bat Group by donating £800 towards the
                                                                                 costs of labelling bat boxes in Surrey.
                                                                             •    In partnership with BAA Heathrow, supported the Surrey
                                                                                  Sustainable Business Awards for £1,000, with an award ceremony
                                                                                  held in Esher on 25/09/03
                                                                             •    Supported the Crawley Green Business Awards for £1,000 and
                                                                                  attended the awards ceremony on 10/10/2003.
                                                                             •    Supported the Young People’s Trust for the Environment by
                                                                                  contributing £15,000 towards the “Young Environmentalist of the
                                                                                  Year Awards” - Project Planet – which aims to encourage young
                                                                                  people’s understanding of the environment and the need for
                                                                                  sustainability. Award ceremony held in London on 07/11/2003,
                                                                                  recognising the achievements of the finalists.
                                                                             •    Progress also made on this commitment through CS13, CS14 and
                                                                                  LE9.
Gatwick Airport Sustainable Development Strategy and Legal Agreement: Verified Monitoring Report for the year ended 31 March 2004            COMMUNITY STRATEGY


Appendix CS1: Projects above £1000 April 2003 - March 2004



                           Partner                                                        Project                                   Amount
 Surrey County Council /Horley Crawley Countryside             Gatwick Environment Centre - House Fit Out                           £20,000
 Management Project
 University Of Brighton & Limelight Projects                   Sussex Youth Games                                                   £ 38,624
 Resources For Learning                                        BAA Education Website                                                £18,250
 Young Peoples Trust For The Environment                       Young Environmentalist of the Year - Project Planet                  £15,000
 Sussex Wildlife Trust                                         Wildlife Information Line                                            £14,750
 Sussex Enterprise                                             Meet The Buyers event                                                £12,000
 Surrey County Council & Limelight Projects                    Surrey Youth Games                                                   £30,915
 Surrey SATRO                                                  Engineering Construction classroom                                   £10,000
 Horley Crawley Countryside Management Project                 Lease for landrover                                                  £9,208
 Littlehampton School                                          Business & Enterprise Specialist College Status                      £9,500
 Sackville Community College                                   Engineering Specialist College Status                                £6,000
 Horley Crawley Countryside Management Project                 Environnent Centre Project co-ordinator                              £5,162
 Chichester High School For Boys                               Business & Enterprise Specialist College status                      £5,000
 Ingfield Manor                                                Garden refurbishment project                                         £3,500
 Crawley Primary Care Trust                                    BASE Surviving Parenthood programme                                  £3,138
 Sussex Wildlife Trust                                         Wildlife Information Line                                            £2,581
 Worldwide Volunteering For Young People                       Young People volunteering database                                   £2,242
 Young Enterprise                                              Primary programme in West Sussex                                     £2,240
 Chris Packham                                                 Launch of Young Environmentalist of the Year - Project Planet        £2,212
 West Sussex County Council                                    Arts In Education                                                    £2,000
 Seymour School                                                Environnent Garden                                                   £2,000
 Travelcare                                                    Christmas Appeal                                                     £2,000
 Ifield Park Care Home                                         Make A Difference Day                                                £1,700
 BAA Gatwick                                                   Football Competition for Gatwick staff                               £1,500
 Crawley Charity partnership                                   Printing materials                                                   £1,275
 YMCA Reigate & Redhill                                        YMCA Foyer project – equipment for room                              £1,265
 Crawley Green Business Awards                                 Sponsorship of awards                                                £1,000
 Countec                                                       VIEW CD Rom Launch                                                   £1,000
 West Sussex County Council                                    Language Link                                                        £1,000
 West Sussex County Council                                    Goblin Challenge                                                     £1,000
Gatwick Airport Sustainable Development Strategy and Legal Agreement: Verified Monitoring Report for the year ended 31 March 2003                                           SURFACE ACCESS



SURFACE ACCESS
Overall Objective: To maintain BAA Gatwick’s position as one of Europe’s most successful airports for the proportion of air passengers choosing
public transport, and to achieve one of the lowest proportions of airport employees travelling to work alone by car in Europe

 Ref           Obligation, Commitment or Target                                 Status / Progress / Verification                                           2004/05 Action Plan / Remediation
 TS1           Review annually its Company Travel Plan in line with ‘best       Verification History                                                            •    Action Plan:
               practice’ and feedback from staff.                                00/01    01/02      02/03     03/04     04/05     05/06     06/07              •    Continue to monitor take-up
                                                                                 l (1)
                                                                                 l          ê          ê        l (1)
                                                                                                                l
                                                                                                                                                                     of existing initiatives
                                                                                                                                                                •    Develop BAA Gatwick CTP in
                                                                                                                                                                     line with updated Transport
                                                                                Status: Ongoing                                                                      Strategy
                                                                                Progress:                                                                       •    Resource strategy
                                                                                    • Monitoring systems in place covering most staff travel
                                                                                        initiatives eg car sharing, travelcard usage, Fastway/Gatwick
                                                                                        Direct ridership, staff feedback
                                                                                    • Airport employment survey carried out Dec 02 to Feb 03 -
                                                                                        results published Dec 03, including modal choice
                                                                                    • Separate mode share analysis report comparing 1997/2003
                                                                                        results published Dec 03
                                                                                    • Green Travel Week held w/c 19 May 03
                                                                                    • Updated Ways to Work leaflet (draft - published April 04)
                                                                                    • Best practice - primarily with Heathrow and through
                                                                                        Association of Commuter Transport (ACT)
                                                                                    • Promotion of Fastway to airport staff - leaflets, desktop,
                                                                                        press articles, competition
 Verifiers     The statement of progress in the 2004 Monitoring Report is accurate and the action plan from previous year has largely been implemented, except for item on regular monitoring
 Opinion       and review of initiatives. This seems to have been done on an ad hoc ‘as able’ approach, rather than regular (e.g. monthly) collation and review of data. Departmental and staff
               changes have disrupted the planned activities in relation to this commitment. The review of the CTP is an ongoing process rather than a formalised annual review. This includes
               staff consultation and updates with best practice. We were particularly pleased to observe the range of public transport initiatives that are being implemented across the airport
               and the inclusion of all (not just BAA) airport staff.

 Recomm-       BAA Gatwick should further formalise the process for the annual review of the CTP. This should define roles, responsibilities and timescales. BAA Gatwick should ensure that the
 endations     organisational structure allows for sufficient resources to maintain progress under this commitment.

               BAA Gatwick’s Response: BAA Gatwick is currently determining how best to properly resource the delivery of its travel panning function, and will include this within a wider
               organisational review during 2004/05.

 TS2           Nominate a member of staff as Company Travel Plan co-            Verification History                                                            Action Plan:
               ordinator to work with major on-airport employers and assist      00/01    01/02      02/03     03/04     04/05     05/06     06/07
                                                                                                                                                                •    Monitor effectiveness of
               at least five to produce their own Company Travel Plan in                                                                                             existing CTPs
                                                                                  ê         ê          ê        ê
               each of the three years ending 31st March 2001, 2002 and                                                                                         •    Continue to encourage other
               2003.                                                                                                                                                 on-airport organisations to
                                                                                Status: Complete                                                                     implement CTPs
                                                                                Progress:                                                                       •    Resource strategy
Gatwick Airport Sustainable Development Strategy and Legal Agreement: Verified Monitoring Report for the year ended 31 March 2003                                           SURFACE ACCESS



 Ref           Obligation, Commitment or Target                                   Status / Progress / Verification                                         2004/05 Action Plan / Remediation
                                                                                  •   Commitment is technically complete, but BAA Gatwick has
                                                                                      continued throughout 2003/04 to assist a further 5 airport
                                                                                      companies in production of CTPs
                                                                                  •   Total of 21 airport CTPs in place as at 31/3/04 (incl BAA) = x% of
                                                                                      workforce
 TS3           Maintain until 2008, at no less than 2000/01 levels, a levy        Verification History                                                         Action Plan:
               applied to on-airport public car park users and staff car park     00/01     01/02     02/03     03/04      04/05     05/06      06/07          •    Business case for funding of
               passes, and hypothecate the levy funds to finance initiatives to       ê     l (3)
                                                                                            l            ê        ê                                                 new initiatives to be
               increase the use of alternative modes of transport.                                                                                                  determined in the light of the
                                                                                                                                                                    call on the levy for on-going
 2.1(i)        Not to permit the use of any public or common user staff           Status: On target                                                                 commitments, including the
               car parks on the Airport without charging each user a              Progress:                                                                         impact of Fastway capital
               levy (whether directly or indirectly) at least equal to the                                                                                          spend on the cash flow
               amount that such user was (or would be) charged when               •   Gross income from the PTL in 2003/04 was approx £1m (provisional
               (or had) they used such car parks during the financial                 figure - to be confirmed)
               year 2000-2001; and                                                •   Main expenditure items in 2003/04 were:
                                                                                            • Fastway
 2.1(ii)       To use the income raised by such on-Airport car parking
               levy to finance initiatives (such initiatives to be the                      • Gatwick Direct
               subject of consultation with the Gatwick Area Transport                      • Leaflets
               Forum the County Council and the Borough Council)                            • Marketing
               which promote in accordance with the Airport Transport                       • Additional cycle lockers
               Strategy the use by passengers and staff travelling
               overland to and from the Airport of modes of transport
               other than the private car and with regard to staff travel
               the encouragement and promotion of car sharing

               SAVE that this Obligation 2.1 shall determine absolutely
               in the event that a levy is raised by the County Council as
               highway authority inter alia on vehicles leaving or
               entering the Airport or on vehicles using the Local Road
               Network (other than for on-street parking) or using the
               Airport roads or on-Airport parking facilities
 TS4           Survey the reasons for air passengers travelling to the airport    Verification History                                                     Action Plan:
               by private car and taxi and by March 2002 develop a strategy       00/01     01/02     02/03     03/04      04/05     05/06      06/07
                                                                                                                                                                •   Website development (see
               seeking to reduce the use of these modes.                                                                                                            TS7)
                                                                                      ê      ê         l
                                                                                                       l          ê
                                                                                                                                                                •   Set up public transport
                                                                                                                                                                    campaign Forum Task Group
                                                                                  Status: Ongoing                                                               •   Continue to progress the
                                                                                  Progress:                                                                         Transport Interchange project

                                                                                  •   Lack of staff resources has prevented further progress on the
                                                                                      intended customer research programme
                                                                                  •   Similarly for the revamp of the website, but some work has
                                                                                      progressed in conjunction with plc Group activities
                                                                                  •   Transport Forum Steering Group has endorsed the creation of a
                                                                                      small task group, to be led by BAA Gatwick, to investigate generic
                                                                                      public transport campaign
                                                                                  •   Transport Interchange project aims to give greater priority to
Gatwick Airport Sustainable Development Strategy and Legal Agreement: Verified Monitoring Report for the year ended 31 March 2003                                            SURFACE ACCESS



 Ref           Obligation, Commitment or Target                                   Status / Progress / Verification                                         2004/05 Action Plan / Remediation
                                                                                     public transport - traffic modelling work has been undertaken
                                                                                     during the year to confirm feasibility of proposed scheme (see also
                                                                                     TS23)


 TS5           In conjunction with Reigate and Banstead Borough Council and       Verification History                                                     Action Plan
               Crawley Borough Council, ascertain the extent to which                                                                                      1. Keep under review
                                                                                  00/01    01/02     02/03     03/04      04/05     05/06     06/07
               airport staff and passengers park in residential areas of Horley     ê       l
                                                                                            l            ê       ê
               and Crawley.

                                                                                  Status: Complete
                                                                                  Progress:
                                                                                  • Nothing of significance to report
 TS6           Research, implement and review incentives encouraging staff        Verification History                                                     Action Plan:
               to car share.                                                      00/01    01/02     02/03     03/04      04/05     05/06     06/07
                                                                                                                                                           •    Maintain current scheme
                                                                                    ê        ê       l (1)
                                                                                                     l         l (3)
                                                                                                               l
                                                                                                                                                           •    Monitor usage
                                                                                                                                                           •    Identify new marketing
                                                                                                                                                                opportunities (eg decanting of staff
                                                                                  Status: Ongoing                                                               during refurbishment of MSCP3)
                                                                                  Progress:
                                                                                  • Car share scheme continues, backed up with ad hoc marketing
                                                                                      initiatives
                                                                                  • Regular monitoring of car share scheme usage in line with last
                                                                                      year’s recommendation
                                                                                  • Green Travel week May 2003
 Verifiers     We were pleased to observe the progress at BAA Gatwick with regard to the continued implementation of its car share scheme in general, particularly with regard to its increased
 Opinion       uptake by staff. Much of the progress towards this commitment occurred in previous audit years.

               The statement of progress in the 2004 Monitoring Report is generally accurate, however, this should be amended to reflect the fact that the recommendation from last year’s audit
               process has not been implemented. This is in relation to improving the monitoring of the car share scheme in terms of establishing a monthly monitoring regime of carshare scheme
               usage to identify trends. The 2003 action plan has been implemented.

 Recomm-       •    BAA Gatwick should establish a monthly monitoring regime of carshare scheme usage to identify trends (also recommended in 2002/03 audit). For example, analysis of car
 endations          sharing opportunities should be included in the Company Travel Plan review (se TS1).
               •    BAA Gatwick should ensure that the organisational structure allows for sufficient resources to maintain progress under this commitment.
               •    The part of the statement of progress ‘Regular monitoring of car share scheme usage in line with last year’s recommendation’ in the 2004 Monitoring Report should be
                    changed to reflect that the 2003/04 recommendation for the car share scheme has not be implemented. This should state how often the car share scheme was monitored in
                    2003/04 and remove ‘in line with last year’s recommendation’ from the text.

               BAA Gatwick’s Response: The need for regular monitoring of car share usage and new registrations will be taken into account as part of the resources referred to in TS1.

 TS7           Nominate a member of staff to develop and implement a              Verification History                                                     Action Plan:
               strategy to enhance the public transport information sources       00/01    01/02     02/03     03/04      04/05     05/06     06/07
                                                                                                                                                           •    Develop “Getting Here” pages on
               available for airport passengers and staff including the use of                                                                                  website in conjunction with BAA
                                                                                    ê        ê           ê       ê
               publications and the Internet.                                                                                                                   Group
Gatwick Airport Sustainable Development Strategy and Legal Agreement: Verified Monitoring Report for the year ended 31 March 2003                                          SURFACE ACCESS



 Ref           Obligation, Commitment or Target                                   Status / Progress / Verification                                       2004/05 Action Plan / Remediation
                                                                                                                                                         •    Review coverage and effectiveness
                                                                                  Status: Ongoing
                                                                                                                                                              of existing staff travel information,
                                                                                  Progress:                                                                   including internet applications
                                                                                  • See commentary for TS4                                               •    Resource strategy
 TS8           Seek to ensure that on-airport transport interchange facilities    Verification History                                                   Action Plan:
               are safe and fully accessible to all users.                         00/01    01/02     02/03      03/04   04/05    05/06     06/07        • All new projects to be DDA
                                                                                   l (1)
                                                                                   l          ê          ê       l (1)
                                                                                                                 l                                           compliant.
                                                                                                                                                         • HSE tours to continue quarterly
                                                                                  Status: on going
                                                                                  •   Work continues on South terminal transport interchange systems.
                                                                                  •   Accessibility group set up within BAA.
                                                                                  •   Continue quarterly HSE inspections.
                                                                                  •   Continue to work closely with surface transport operators.

                                                                                     •
 Verifiers     The statement of progress in the 2004 Monitoring Report is accurate and the action plan from the previous year has been implemented. The on-airport transport interchange
 Opinion       facilities are safe and fully accessible to all users. The draft Development Plan document helps support the view that work on the South Terminal Transport Interchange continues,
               and details the improvements planned for the 2004/05 financial year. We were particularly pleased to observe the new posts of Travel Experience Co-ordinators and Stakeholder
               Communication Manager.

               It was noted that there was a reliance on verbal evidence to verify all aspects of the stated progress.

 Recommen      •    BAA Gatwick should improve record keeping processes to ensue that all aspects of the commitment can be fully evidenced, e.g. the quarterly H&S inspections
 dations
               BAA Gatwick’s Response: BAA accepts this recommendation and will be preparing a detailed trail of paperwork for the 2005 audit.

 TS9           In conjunction with the Fastway partners, continue to seek         Verification History                                                   Action Plan:
               government approval of Fastway, subject to which BAA                00/01    01/02     02/03      03/04   04/05    05/06     06/07
                                                                                                                                                         •    Agree programme for
               Gatwick will undertake the following to enable Fastway to                                                                                      reinstatement of northbound
                                                                                      ê      ê           ê         l
                                                                                                                   l
               achieve maximum benefit to the local area:                                                                                                     Ashdown House stop after
               a) identify a member of staff to help co-ordinate the project                                                                                  completion of ST Arrivals Hall
                   and implement the programme for on-airport works;              Status: On target                                                           extension
               b) facilitate an efficient on-airport routing for Fastway;         Progress:                                                              •    Action second stage payment of
               c) implement initiatives that maximise ‘connectivity’              • On-airport works completed for launch of services on 1/9/03               £500k (October 2004)
                   between the Fastway route and other on-airport                 • Post project audit held on 10/2/04 with Fastway partners             •    Review the case for extending
                   employment centres;                                                                                                                        Fastway to Cargo in the light of
                                                                                  • Stage 1 payment to West Sussex CC of £500,000 re off-airport
               • make a direct financial contribution of up to £3m for on-                                                                                    the demand responsive trial (TS11)
                                                                                      works was made in March 2004, (final payment due October
                   airport elements of Fastway and up to £1m for agreed               2004)                                                              •    Conduct user survey amongst
                   off-airport infrastructure improvements.                                                                                                   airport staff to determine the
 2.2(i)                                                                           • Coverage in staff press and promotion on desktop PCs prior to
                                                                                                                                                              degree of mode shift to Fastway
                                                                                      launch of services, followed by intermediate “plugs”
               To fund improvements (the amount of such funding to                                                                                            from private car
               be not in excess of three million pounds (£3,000,000)) to          • Regular monitoring of staff usage in conjunction with Metrobus -
                                                                                                                                                         •    Follow up promotion to staff to
               any infrastructure on the Airport related to the operation             35% of regular Fastway users are travelling to and from the
                                                                                                                                                              coincide with implementation of
               of Fastway;                                                            airport
                                                                                                                                                              Phase 2 works in September 2004
 2.2(ii)                                                                          • Regular attendance by BAA Gatwick at joint partners and project
                                                                                                                                                         •    Keep possible future extensions
               To pay to the County Council within 6 months of this                   management meetings
                                                                                                                                                              under review in conjunction with
               Agreement or by such other date as is agreed by the                • Principal northbound stop at South Terminal relocated to
Gatwick Airport Sustainable Development Strategy and Legal Agreement: Verified Monitoring Report for the year ended 31 March 2003                                               SURFACE ACCESS



 Ref           Obligation, Commitment or Target                                   Status / Progress / Verification                                            2004/05 Action Plan / Remediation
               parties hereto a sum of one million pounds (£1,000,000)                Concorde House pending completion of extension to terminal                   other partners
               such sum to be used for the improvement of off-airport                 building - temporary wayfinding in place
               infrastructure related to the operation of Fastway which
               may be used in relation to such infrastructure
               improvements in West Sussex and Surrey; and
 2.2(iii)
               To identify to the Borough Council and the County
               Council a member of the Company’s staff to help co-
               ordinate the implementation of on-Airport infrastructure
               works
 Verifiers     The statement of progress in the 2004 Monitoring Report is accurate and the action plan from previous year has been implemented. The Fastway scheme is up and running and
 Opinion       supporting facilities and connecting routes are continuing to improve. We were also pleased to observe that usage and satisfaction with the service is being monitored.

 Recomm-       There are no recommendations.
 endations
 TS10          Subsidise by around £1.2m a new quality bus service on an          Verification History                                                        Action Plan:
               agreed route in the Crawley/Horley area from May 2000 until        00/01     01/02     02/03      03/04     04/05     05/06      06/07
                                                                                                                                                              •    Maintain support for revised
               April 2002, when Fastway services are anticipated to start.                                                                                         Gatwick Direct until September
                                                                                    ê        ê           ê        ê
                                                                                                                                                                   2005
 2.3           Subject to the Company receiving the Revenue from Fare
               Box Receipts and other Attributable Revenues over the              Status: Complete
               life of the contract for the Gatwick Direct Bus Service and        Progress:
               subject to the County Council letting the said contract to         • The commitment and obligation are complete, but BAA Gatwick
               the Bus Operator to pay to the County Council the sum                  agreed to contribute to a revised Gatwick Direct to serve Ifield &
               of eight hundred and thirty three thousand eight                       Horley, for 2 years from September 2003, pending the full
               hundred pounds (£833,800) per annum to subsidise the                   implementation of the Fastway network.
               use and/or operation of the said service until May 2002
 TS11          Research and develop a strategy to maximise ‘connectivity’         Verification History                                                        Action Plan:
               between on-airport employment centres for staff choosing to        00/01     01/02     02/03      03/04     04/05     05/06      06/07
                                                                                                                                                              •    Introduce “demand responsive”
               use modes other than private car.                                                                                                                   bus trial for 6 months starting June
                                                                                    ê        ê           ê        ê
                                                                                                                                                                   2004

                                                                                  Status: Complete
                                                                                  Progress:
                                                                                  • Plans were developed during the year to introduce a demand
                                                                                      responsive service linking cargo area with the terminals and rail/bus
                                                                                      interchanges.
 TS12          Maintain its support for the Horley-Gatwick-East Grinstead         Verification History                                                        Action Plan:
               bus service at least until 31st March 2001 when the service will   00/01     01/02     02/03      03/04     04/05     05/06      06/07         •    See TS11
               be reviewed in conjunction with West Sussex County Council.          ê        ê           ê        ê

                                                                                  Status: Complete
                                                                                  Progress:
                                                                                  •


 TS13          Work with Surrey and West Sussex County Councils to                Verification History                                                        Action Plan:
Gatwick Airport Sustainable Development Strategy and Legal Agreement: Verified Monitoring Report for the year ended 31 March 2003                                              SURFACE ACCESS


               evaluate the potential for effective local bus operations from    00/01     01/02     02/03      03/04     04/05      05/06     06/07         •    See TS11
               the Tandridge, Reigate and Banstead, Mid Sussex and                 ê        l
                                                                                            l        l (1)
                                                                                                     l           ê                                           •    Continue to participate in Mid-
               Horsham District areas to Gatwick.                                                                                                                 Sussex Transport Group activities
                                                                                 Status: Ongoing                                                             •    Work with Surrey CC to integrate
                                                                                                                                                                  “Buses4U” project into the airport
                                                                                 Progress:
                                                                                 • Plans were developed during the year to introduce a demand
                                                                                     responsive service for airport staff linking East Grinstead and areas
                                                                                     to the east of the airport, including links to cargo (see TS11).
                                                                                 • BAA Gatwick participated in the Mid-Sussex Transport Group that
                                                                                     aims to improve accessibility to key transport nodes (eg Haywards
                                                                                     Heath, Burgess Hill rail stations) from outlying districts
                                                                                 • BAA Gatwick jointly funded a revised Gatwick Direct service (2
                                                                                     years commencing September 2003) serving east Horley pending
                                                                                     introduction of Fastway extension
 TS14          Work in partnership with bus and coach operators to maintain      Verification History                                                        Action Plan:
               current and develop further initiatives to encourage the          00/01     01/02     02/03      03/04     04/05      05/06     06/07
                                                                                                                                                             •    Work with National Express to
               greater use of bus and coach services for journeys to and from                                                                                     promote south London connections
                                                                                   ê        ê         l
                                                                                                      l         l (1)
                                                                                                                l
               the airport by airport staff.                                                                                                                      available to staff using 025 service
                                                                                                                                                             •    Relaunch Travelcard product (in
                                                                                 Status: Ongoing                                                                  conjunction with Heathrow and
                                                                                 Progress:                                                                        Stansted)
                                                                                 •    Diversion of National Express 025 Brighton-London service via          •    Continue to promote Fastway
                                                                                     Gatwick (from April 2003) gives staff another public transport          •    Resource strategy
                                                                                     alternative
                                                                                 • Joint discussions with Heathrow and Stansted concerning
                                                                                     relaunching and rebranding the Bus Travelcard scheme (to take
                                                                                     effect during 2004/05)
                                                                                 • Croydon Tramlink was added to revised Traincard scheme (see
                                                                                     TS19)
                                                                                 • Marketing of Fastway and revised Gatwick Direct to airport staff.
 Verifiers     The statement of progress in the 2004 Monitoring Report is accurate and the action plan from previous year has been implemented. We were pleased to observe the continued
 Opinion       liaison between BAA Gatwick, the Local Authorities and the bus and coach operators to encourage the greater use of bus and coach services. Usage is monitored and is shown to
               be increasing (based on Fastway quarterly figures and travelcards sold).

 Recomm-       BAA Gatwick should improve record keeping processes to ensue that all aspects of the commitment can be fully evidenced.
 endations
               BAA Gatwick’s Response: Review of Staff resources pending – see comments against TS1/6/19

 TS15          Require all local buses accessing the airport to register for a   Verification History                                                        Action Plan:
               licence annually, but to continue to waive charges for that       00/01     01/02     02/03      03/04     04/05      05/06     06/07         • This will continue to be reviewed
               licence for a period of two years to coincide with the planned      ê        ê           ê        ê                                               annually, but no plans to change
               introduction of Fastway.

                                                                                 Status: on going
                                                                                 Progress:
                                                                                 •
Gatwick Airport Sustainable Development Strategy and Legal Agreement: Verified Monitoring Report for the year ended 31 March 2003                                              SURFACE ACCESS


 TS16          Work with the Fastway partners to investigate the case of an       Verification History                                                      Action Plan:
               ‘at grade’ signalised cyclist and pedestrian crossing of the A23   00/01     01/02     02/03     03/04     04/05      05/06     06/07
                                                                                                                                                            •    Agree brief with Cycling Task
               at Longbridge roundabout and, if appropriate and subject to a                                                                                     group for study to look at:
                                                                                      ê      ê           ê       ê
               satisfactory safety audit, designate an on-airport cycle route                                                                               •    development of a co-ordinated
               to connect the North Terminal to Longbridge roundabout.                                                                                           cycling/pedestrian network
                                                                                  Status: Ongoing                                                                strategy for the airport and
                                                                                  Progress:                                                                 •    b) look in detail at the feasibility of
                                                                                  • Nothing significant to report - Surrey CC were continuing to refine          implementing a cycle/pedestrian
                                                                                      the design layout of the roundabout to accommodate Fastway                 link between Longbridge
                                                                                                                                                                 Roundabout and North Terminal
 TS17          Support the surrounding local authorities and other interested     Verification History                                                      Action Plan:
               groups in the planning and co-ordination of the local cycling      00/01     01/02     02/03     03/04     04/05      05/06     06/07
                                                                                                                                                            •    Produce updated cycle to work
               and footpath network and actively promote its use through                                                                                         leaflet
                                                                                      ê      l
                                                                                             l           ê       ê
               Company Travel Plans.                                                                                                                        •    Install lighting along route to City
                                                                                                                                                                 Place
                                                                                  Status: Ongoing                                                           •    See TS16 re network strategy
                                                                                  Progress:
                                                                                  • Lighting installed through Riverside Park between Gatwick and
                                                                                      Horley (joint BAA Gatwick/Reigate and Banstead BC initiative)
                                                                                  • Design work progressed on lighting along route to City Place
                                                                                  • Additional cycle lockers installed at various airport locations
 TS18          Work in partnership with the Train Operating Companies in          Verification History                                                      Action Plan:
               the identification of marketing strategies and campaigns           00/01     01/02     02/03     03/04     04/05      05/06     06/07
                                                                                                                                                            •    Respond to the Brighton Line RUS
               aimed at increasing air passengers’ use of Gatwick’s rail                                                                                         consultation document when
                                                                                      ê      l
                                                                                             l           ê       ê
               services.                                                                                                                                         issued
                                                                                                                                                            •    Continue to meet regularly with
                                                                                  Status: Ongoing                                                                the TOCs
                                                                                  •   Progress:                                                             •    Develop BAA website to give
                                                                                                                                                                 better promotion of rail
                                                                                  •   Brighton Main Line Route Utilisation study - following preliminary         opportunities
                                                                                      consultation by SRA (first meeting held November 2003) BAA            •    Pursue home collection/delivery of
                                                                                      Gatwick has carried out extensive lobbying to protect the integrity        luggage for air passengers
                                                                                      of Gatwick Express                                                         travelling to/from Gatwick by rail
                                                                                  •   Regular meetings with TOCs have continued throughout the year,             (Forum Task Group led by Virgin
                                                                                      but marketing activity has tended to spring from the TOCs directly         Cross-Country)
                                                                                      eg the competition between Gatwick Express and South Central
                                                                                      on the Victoria-Gatwick route
                                                                                  •   Website opportunities will be pursued as par t of a planned
                                                                                      revamp of the BAA website in 2004/05


 TS19          Work in partnership with the Train Operating Companies to          Verification History                                                      Action Plan:
               maintain current and develop future initiatives to encourage       00/01     01/02     02/03     03/04     04/05      05/06     06/07
                                                                                                                                                                 •   Continue to promote
               the greater use of train services for journeys to and from the                                                                                        Traincard
                                                                                  l (1)
                                                                                  l          ê           ê      l (1)
                                                                                                                l
               airport by airport staff.                                                                                                                         •   Pursue early morning journeys
                                                                                                                                                                     with TOCs
                                                                                  Status: Ongoing                                                                •   Resource strategy
                                                                                  Progress:
Gatwick Airport Sustainable Development Strategy and Legal Agreement: Verified Monitoring Report for the year ended 31 March 2003                                               SURFACE ACCESS


                                                                                     •   Met with South Central team to discuss impact on staff of
                                                                                         withdrawal of AM peak hour service from the coast - SC agreed to
                                                                                         reinstate
                                                                                     •    Agreed revised Traincard product with South Central, (introduced
                                                                                          July 2003) followed by introduction of quarterly ticket (November
                                                                                          2003) targeted at seasonal staff after lobbying from BAA Gatwick
                                                                                     •    Croydon Tramlink added to new Traincard product
                                                                                     •    Carried out detailed analysis of 2003 employee survey, and
                                                                                          compared with 1997 results to identify changing travel patterns
                                                                                          and locational changes
                                                                                     •    South Central refunded rail fares to those attending Gatwick Jobs
                                                                                          Fair in January 2004


 Verifiers     The statement of progress in the 2004 Monitoring Report is accurate and the action plan from previous year has been implemented. We were pleased to observe the continued
 Opinion       liaison between BAA Gatwick and the Train Operating Companies to encourage the greater use train services by airport staff. However, train use is monitored through a 5 year
               employee survey and analysis of staff mode split has showed “mixed results” (some increases, some decreases), therefore BAA Gatwick and the Train Operating companies will
               need to continue to focus in this area.

 Recomm-       •    BAA Gatwick and the Train Operating Companies should continue to focus upon the development and implementation of improved train services in order to increase the
 endations          greater use train services by airport staff. This should include further analysis of staff mode split, combined with data on Train Card uptake, to identify areas of low uptake
                    and examination of possible barriers and / or promotional opportunities.

               BAA Gatwick’s Response: The needs of airport staff will be taken into account in the formulation of BAA Gatwick’s response to the SRA’s Brighton Main Line Route Utilisation
               Study consultation document. We continue to meet with the TOCs on a regular basis to identify areas of concern and new marketing opportunities, and we hope to be able to
               step up this dialogue and supporting research as additional staff resources permit (See TS1).

 TS20          Provide rail ticket desks in airside locations of both terminals on   Verification History                                                       Action Plan:
               a ‘rent free’ basis until October 2001 when the effectiveness         00/01     01/02     02/03     03/04     04/05      05/06     06/07         • None required
               of the initiative will be reviewed with the Train Operators.              ê      ê           ê       ê

                                                                                     Status: Done
                                                                                     Progress:
                                                                                     • Desks in place
 TS21          Work closely with Railtrack and the Train Operators to assist         Verification History                                                       Action Plan:
 (LU11)        Railtrack in identifying a strategy for further enhancing the rail    00/01     01/02     02/03     03/04     04/05      05/06     06/07
                                                                                                                                                                     •   Respond to RUS consultation
               station and thereby encouraging ‘seamless’ interchange                                                                                                    document
                                                                                         ê      ê        l (1)
                                                                                                         l          ê
               between facilities. In particular, BAA Gatwick will:                                                                                                  •   Work with Network rail/SRA
               • provide information on current/future air passengers using                                                                                              on pedestrian flow study
                    the rail station;                                                Status: Ongoing
               • part fund an agreed survey of non-airport users of the rail         Progress:
                    station;                                                         • Development needs and opportunities for the rail station are linked
               • identify the facilities and processes supporting a ‘seamless’           to the current Brighton Line RUS, on which preliminary
                    interchange between the airport and rail station;                    consultations started in - until the outcome of that is known, it is
               • provide expertise to help devise project plans for the rail             difficult to progress discussions with industry partners
                    station.                                                         • The need to await the outcome of the current review of the rail
                                                                                         industry is also pertinent to being able to progress this commitment
 2.6           To use reasonable endeavours as adjoining landowner
Gatwick Airport Sustainable Development Strategy and Legal Agreement: Verified Monitoring Report for the year ended 31 March 2003                                           SURFACE ACCESS


               to assist Railtrack in devising project plans and a               •   The pedestrian flow study will be progressed by SRA/Network Rail
               programme for the improvement of Gatwick rail station                 as part of the RUS - BAA Gatwick has participated in the brief for
               by 2005 and to report annually on the progress of the                 the study
               said project plans and programme to the Borough                   •   Met with local authorities in May 2003 to discuss the vision for
               Council and the County Council                                        Gatwick and Crawley as complementary transport hubs

 2.7           To provide Railtrack and/or other relevant bodies with
               information as to the estimated and forecast numbers of
               staff employed at the airport and the actual and
               predicted numbers of air passengers using the Airport
 TS22          Actively support the implementation of the Thameslink 2000        Verification History                                                     Action Plan:
               project through membership of the consortium.                     00/01     01/02     02/03     03/04     04/05     05/06     06/07
                                                                                                                                                               •   Continue to provide lobbying
                                                                                                                                                                   support for the introduction
                                                                                     ê      ê           ê       ê
 2.4           To use reasonable endeavours to actively support the                                                                                                of T2K at the earliest
               implementation of the Thameslink 2000 project through                                                                                               opportunity
               membership of the Consortium                                      Status: Ongoing                                                               •   Work with Thameslink to
                                                                                 Progress:                                                                         ensure effective
                                                                                 • Attended annual meeting of Consortium in December 2003                          communication to staff and
                                                                                                                                                                   passengers during the
                                                                                 • Impact of T2K on mode share was tested using the new Gatwick
                                                                                                                                                                   blockade of the central
                                                                                     Surface Access Demand model
                                                                                                                                                                   London section due to start
                                                                                                                                                                   Autumn 2004 (to allow
                                                                                                                                                                   construction of new St
                                                                                                                                                                   Pancras station)
 TS23          Work with stakeholders to develop a strategy for medium and       Verification History                                                     Action Plan:
 (LU10)        long term improvements to the coach station facilities at South   00/01     01/02     02/03     03/04     04/05     05/06     06/07
                                                                                                                                                               •   Implement interim
               Terminal [*] and, in summer 2000, trial a scheme allowing all                                                                                       refurbishment of existing
                                                                                 l (1)
                                                                                 l          ê        l (1)
                                                                                                     l          ê
               express coaches to ‘drop off’ at the Upper Forecourt.                                                                                               coach station during 2004/05
               [* Additional text from LU10: and, in doing so, seek to realise                                                                                 •   Continue to develop
               opportunities for better interchange with rail and other non-     Status: Incomplete                                                                Transport Interchange project
               car modes of surface transport]                                   Progress:                                                                         with a view to possible start
                                                                                 • Some initial delay to proceedings this last year pending a decision             of construction in 2006
 2.5           To work with relevant stakeholders to prepare and                     on the future of MSCP3 - agreed to refurbish rather than                  •   Consult with stakeholders on
               submit to the Borough Council and the County Council                  demolish/rebuild                                                              both the above projects
               by 31 March 2002 a strategy containing options and                • Project Board has agreed brief for Transport Interchange
               related timescales for the improvement of the coach
               station facilities at South Terminal such options to              • Traffic studies have been carried out to test the likely effect of
               include short term options for improvements which                     revised traffic arrangements at South Terminal
               (subject to all necessary consents) the Company will use          • In short term, existing coach station area is programmed for
               reasonable endeavours to implement within the first                   refurbishment in 2004/05 with the intention of completing by
               three years of the strategy timescale should major                    31/3/05 in accordance with the obligation
               improvement works not be feasible within that period
 TS24          Work in partnership with the express coach operators to           Verification History                                                     Action Plan:
               identify potential new routes and ways of increasing air          00/01     01/02     02/03     03/04     04/05     05/06     06/07
                                                                                                                                                               •   Continue to explore new
               passengers’ use of Gatwick’s express coach services.                                                                                                market opportunities to Kent
                                                                                     ê      ê           ê       ê
                                                                                                                                                                   and M3 corridors (using data
                                                                                                                                                                   from Surface Access Demand
                                                                                 Status: Ongoing                                                                   Model)
                                                                                 Progress:                                                                     •   Develop added value
                                                                                 • Worked with NEX on introduction of new Airport Express brand                    initiatives in conjunction with
                                                                                                                                                                   NEX, BAA Retail and airlines
                                                                                 • BAA has made available passenger origin/destination data to NEX
Gatwick Airport Sustainable Development Strategy and Legal Agreement: Verified Monitoring Report for the year ended 31 March 2003                                      SURFACE ACCESS


                                                                                     to assist the identification of possible new services
                                                                                 •   Attended 2003 Bus and Coach Conference “Marketing for
                                                                                     Growth” and SEERA Express Coach Summit in November
                                                                                 •   Continued to hold regular meetings with NEX operations and
                                                                                     planning teams
 TS25          Provide funds, subject to all relevant approvals being received   Verification History                                                   Action Plan:
               to enable the airport to develop to around 40mppa, for the        00/01    01/02     02/03     03/04    04/05     05/06     06/07
                                                                                                                                                             •   Progress J9A signalisation
               construction of the following off-airport highways measures                                                                                       proposals with HA
                                                                                     ê      ê           ê      ê
               that have been agreed by the Highways Strategy Task Group:                                                                                    •   Review options for North
               • improvements to Junction 9 of the M23 during 2000/01;                                                                                           Terminal Roundabout (using
               • improvements to Junction 9a Roundabout (at the South            Status: Ongoing                                                                 CONTRAM model) and agree
                   Terminal) at around 35mppa;                                   Progress:                                                                       revised scheme with
               • a new access off the A23 as a means to relieve Airport          • CONTRAM model completed                                                       HA/WSCC
                   Way West Roundabout (North Terminal) at around                • HA appointed Mott MacDonald (BAA’s traffic consultants) to advise
                   35mppa;                                                           on design and programming of J9/9A improvements, using
               the exact timescales and implementation details of these              CONTRAM - BAA advised on assumptions to be used regarding air
               measures to be determined via bilateral cost sharing                  passenger and employee related trips
               agreements between the relevant parties and BAA Gatwick.          • Regular traffic reports are compiled using data extracted from the
 2.11
                                                                                     ATCs around the airport roads - copied to WSCC
               Subject to all necessary consents and approvals being             • Several meetings with HA during year covering J9/9A and other
               given to provide funding towards the total combined                   Gatwick related issues
               cost of the following highways works such works being
               described for the purposes of identification only and the
               detailed design thereof to be approved by the County
               Council or the relevant Highway Authority:
               (i) improvements to Junction 9 of the M23
                     (provisionally timetabled for construction during the
                     financial year 2000/2001);
               (ii) improvements to Junction 9a on the M23
                     (provisionally timetabled for construction during the
                     financial year 2004/2005) ; and
               (iii) a new access off the A23 as a means to relieve
                     Airport Way West Roundabout (provisionally
                     timetabled for construction during the financial year
                     2004/2005)
               such funding to amount in total to a sum not exceeding
               one million seven hundred thousand pounds
               (£1,700,000) such sum to be divided between the above
               projects as to (i) and (ii) seven hundred thousand
               pounds (£700,000) and as to (iii) one million pounds
               (£1,000,000) or as otherwise agreed between the parties
               hereto and paid (in relation to project (i) and (ii) above)
               to the relevant Highway Authority and (in relation to
               project (iii) above) to the County Council or its nominee
               within 21 days of receipt of invoice prior to the relevant
               contract for construction of the relevant highways works
               being let or at such other times as may be agreed
               between the relevant Highway Authority and the
               Company
 TS26 (LU9)    Manage and as necessary improve the airport’s on-airport          Verification History                                                   Action Plan:
Gatwick Airport Sustainable Development Strategy and Legal Agreement: Verified Monitoring Report for the year ended 31 March 2003                                               SURFACE ACCESS


               road system so as to ensure that it continues to accommodate        00/01     01/02     02/03      03/04     04/05      05/06     06/07         •   Road safety plan being developed
               traffic flows safely and efficiently.                                   ê       ê          ê        ê

                                                                                   Status: on going
                                                                                   Progress:

                                                                                   •   working with TPS to develop a safe and efficient road way system.
 TS27          Restrict access to the airport via Povey Cross to local buses and   Verification History                                                        Action Plan:
               a maximum of 750 staff car pass holders, according to               00/01     01/02     02/03      03/04     04/05      05/06     06/07         • Monitor and review register of
               specified criteria. The use of these passes to be monitored.            ê      ê           ê        ê                                               approved pass holders

 2.8           Not to permit access to/egress from the Airport via Povey
               Cross except by the following:                                      Status: on going
               (i) up to 750 staff car park pass holders                           Progress:
               (ii) airport operational users which comprise:                      • Audit undertaken on Povey Cross users
               (a) the Company’s operational staff and it’s contractors
                     and/or agents while on duty ;
               (b) H.M. Customs ;
               (c) H.M. Immigration ;
               (d) Port Health ;
               (e) National Air Traffic Service ; and
               (f) the Police ;
               (iii) existing local public service bus vehicles Fastway
               and any new local public bus service as shall first be
               approved by the County Council (following consultation
               with Surrey County Council);
               (iv) emergency service vehicles on duty;
               (v) other vehicles in exceptional circumstances; and
               (vi) such other user(s) as BAAG may approve following
               prior consultation with the members of the Gatwick Area
               Transport Forum Surrey County Council Mole Valley
               District Council the County Council and the Borough
               Council
 TS28          As at 31st December 2008, to provide no more on-airport             Verification History                                                        Action Plan:
 (LU12)        public car parking spaces than necessary to achieve a total on-     00/01     01/02     02/03      03/04     04/05      05/06     06/07
                                                                                                                                                                    •   Revised car parking strategy
               and off-airport supply that is commensurate with 40% of non-                                                                                             (passengers and staff) to be
                                                                                   l (1)
                                                                                   l          ê           ê        ê
               transfer passengers choosing to use public transport for their                                                                                           developed as part of updated
               surface journeys. Current forecasts of passenger                                                                                                         Transport Strategy
               characteristics in 2008 would indicate this to be no more than      Status: Ongoing                                                                  •   Consult with stakeholders on
               26,300 on-airport long stay public car parking spaces and           Progress:                                                                            proposed strategy
               6,200 on-airport short stay public car parking spaces.              •   Annual review meeting with local authorities held 30/7/03
                                                                                   •   No on-airport planning applications/consultations were submitted
 TS29          As at 31st December 2008, to provide no more BAA Gatwick                during the year
 (LU13)        managed on-airport staff car parking spaces than justified by
                                                                                   •   Analysis of passenger profile/parking trends is carried out regularly
               a formula agreed with Crawley Borough Council accounting
                                                                                       by Retail teams - this is used to help in the forecasting process
               for an increase in staff numbers and reduced car dependency,
                                                                                       (and input to the car parking strategy element of the revised
               subject to the successful implementation of Fastway and there
                                                                                       Transport Strategy in 2004/05 - to b e picked up in 2004/05
               being no obligation on BAA Gatwick to reduce the provision
                                                                                       action plan column)
               below the current total of 6,400 spaces. Current forecasts of
               staff characteristics in 2008 would indicate this to be no more
Gatwick Airport Sustainable Development Strategy and Legal Agreement: Verified Monitoring Report for the year ended 31 March 2003                                    SURFACE ACCESS


               than 7,500 BAA Gatwick managed on-airport staff car
               parking spaces.

 2.9           In support of the objective of reducing the growth of
               future road trips in accordance with the Airport
               Transport Strategy:

 2.9(i)        a)   as at 31st December 2008 not to provide more on-
                    Airport public car parking spaces than the number
                    required by those non-transfer passengers making
                    their surface journeys to and from the Airport other
                    than by public transport courtesy buses taxis and
                    hire cars such number to be determined in
                    accordance with the assumptions and mechanism in
                    Appendix 1 annexed hereto;
               b)   to monitor the factors identified as having an
                    influence on parking demand to keep under review
                    the numerical value of the assumptions and to agree
                    any variations with the County Council and the
                    Borough Council;
               c)   subject to any necessary consents the number of
                    public car parking spaces required in accordance
                    with this obligation may be provided at such times
                    as the Company may deem appropriate; and

 2.9(ii)       a)   as at 31st December 2008 and subject to the
                    implementation of FastWay and to the provisions
                    hereinafter contained not to provide common user
                    staff car parking spaces on the Airport in excess of
                    the number determined in accordance with the
                    assumptions and mechanism in the Appendix
                    annexed hereto save that the Company shall not be
                    under any obligation to reduce the number of such
                    common user spaces below 6,400 ;
               b)   subject to any necessary consents the number of
                    staff car parking spaces required in accordance with
                    this obligation may be provided at such times as the
                    Company may deem appropriate
 TS30          Undertake surveys to ascertain staff trip trends in 2002 and    Verification History                                                 Action Plan:
               2005. Both these surveys and air passenger trip trends          00/01     01/02     02/03     03/04     04/05     05/06     06/07
                                                                                                                                                         •   Incorporate within revised
               (obtained from regular CAA surveys) will be made available to                                                                                 Transport Strategy
                                                                                 ê        ê           ê       ê
               enable the updating and production of relevant Local
               Transport Plans.
                                                                               Status: On target
                                                                               Progress:
                                                                               • Results of 2002/03 Employment Survey were published in
                                                                                   December 2003
                                                                               • Carried out detailed analysis of staff travel patterns comparing
                                                                                   1997 and 2002 results (which was circulated as part of the
                                                                                   Transport Strategy Consultation Draft)
                                                                               • Analysis of air passenger trends was included as part of the
Gatwick Airport Sustainable Development Strategy and Legal Agreement: Verified Monitoring Report for the year ended 31 March 2003                                          SURFACE ACCESS


                                                                                    Transport Strategy Consultation Draft
 TS31          Produce an annual report charting progress on commitments,        Verification History                                                     Action Plan:
               action plans, the number of air passengers using public           00/01     01/02     02/03     03/04     04/05     05/06     06/07
                                                                                                                                                               •   To be included within
               transport and the number of staff taking advantage of the                                                                                           Sustainability Report 2003/04
                                                                                   ê        ê           ê       ê
               initiatives available (e.g. car sharing, Travelcard, Traincard,
               motorcycling, cycling and walking).
                                                                                 Status: Ongoing
                                                                                 Progress:
                                                                                 • Surface Access report for 2002/03 was included within the
                                                                                     Sustainability Report for that year
 TS32          Convene two meetings each year of the Gatwick Area                Verification History                                                     Action Plan:
               Transport Forum, and stage a Gatwick Area Transport               00/01     01/02     02/03     03/04     04/05     05/06     06/07
                                                                                                                                                               •   Transport Forum - June 2004
               Conference no less frequently than every three years                ê        ê           ê       ê                                              •   Transport Conference - early
               beginning in 2000.                                                                                                                                  2005
 2.10(i)
               Unless otherwise agreed by the parties hereto to                  Status: Ongoing
               convene meetings at least twice in every calendar year of         Progress:
               the Gatwick Area Transport Forum (beginning in the                • Transport Forum met once during the year - June 2003
               calendar year following the year in which this
               Agreement takes effect); and                                      • Forum Steering Group has met at approximately quarterly intervals
 2.10(ii)
               To convene within three years of the date of this
               Agreement and at least once every three calendar years
               thereafter a Gatwick Airport Transport Conference the
               timing of which to be agreed between the parties to this
               Agreement
 TS33          Formally review and update the Airport Transport Strategy in      Verification History                                                     Action Plan:
               2003 and 2006.                                                    00/01     01/02     02/03     03/04     04/05     05/06     06/07
                                                                                                                                                               •   Issue final draft September
                                                                                                                                                                   2004
                                                                                   ê        ê           ê       ê
 2.12                st
               By 31 December 2003 and once every three years                                                                                                  •   Publish December 2004
               thereafter to provide the Borough Council and the
               County Council with a copy of its proposals for the               Status: Incomplete
               updating of the Airport Transport Strategy such                   Progress:
               proposals to have been considered in consultation with            • Topic papers for discussion were issued in May 2003
               the Gatwick Area Transport Forum
                                                                                 • Transport Forum held June 2003
                                                                                 • One to one consultations with key stakeholders took place
                                                                                     between August and October 2003
                                                                                 • Consultation Draft issued December 2003 (Pt One) and January
                                                                                     2004 (Pt Two)
                                                                                 • Appointed consultants in November 2003 to develop Gatwick
                                                                                     Surface Access Demand Model to assist in developing corridor
                                                                                     mode share targets
                                                                                 • Agreed with WSCC and CBC that due to potential impact of SRA
                                                                                     study on Gatwick Express (and rail mode share to Gatwick), the
                                                                                     need to progress the Demand Model, and the need to take on
                                                                                     board Master Planning issues post Aviation White Paper, that the
                                                                                     previous timescale for completion of the Transport Strategy should
                                                                                     be extended
Gatwick Airport Sustainable Development Strategy and Legal Agreement: Verified Monitoring Report for the year ended 31 March 2003                                     SURFACE ACCESS


                                                                                •   Responses to Consultation Draft due 31/3/04


 §4.7          [ ] BAA Gatwick has consequently set two headline targets        Verification History                                                 Action Plan:
               relating to the number of airport-related road trips in the      00/01    01/02     02/03     03/04     04/05      05/06   06/07
                                                                                                                                                      •   Targets to be reviewed as part of
               highways morning peak hour, in 2008, commensurate with                                                                                     updated Transport Strategy
                                                                                    ê      ê           ê      ê
               the airport handling around 40 million passengers:                                                                                     •   Forum Task Group to be set up to
               i) the number of trips to and from Gatwick should not                                                                                      assist in the review process and
                   exceed 7,850;                                                Status: Ongoing                                                           agree new and revised targets
               ii) the number of trips to and from Crawley and Horley should    Progress:
                   not exceed 1,000.                                            • BAA Gatwick produces quarterly reports on road traffic flows at
                                                                                    Gatwick, using data obtained from automatic traffic counters -
 §4.8          These targets are predicated on the successful attainment of         the report is copied to West Sussex CC
               two supporting targets:                                          • Consultation Draft of Transport Strategy discusses relationship
               • to seek to achieve a 40% proportion of non-transfer air            between road trips and public transport targets
                  passengers choosing to use public transport for journeys to   • Discussion paper included proposal to introduce road trips per
                  and from Gatwick by 31st December 2008, commensurate              passenger as additional performance indicator
                  with the airport handling around 40 million passengers;
               • to seek to achieve 12% of all airport staff living in the
                  Crawley/Horley area (within ten minutes walking distance
                  of local bus routes) choosing to use local bus to and from
                  Gatwick Airport, within three years of the successful
                  implementation of Fastway.

 §4.9          It is intended that these headline and supporting targets,
               together with related public and staff car parking
               commitments, will be regularly reviewed. These reviews will
               ensure that our Strategy remains up-to-date and, with the
               agreement of the principal local authorities and the Gatwick
               Area Transport Forum, could lead to both of the headline
               targets being adjusted.
Gatwick Airport Sustainable Development Strategy and Legal Agreement: Verified Monitoring Report for the year ended 31 March 2004                                               AIR QUALITY



AIR QUALITY
BAA plc Overall Objectives:
• by using its influence and practical measures within its control BAA aims to achieve industry good practice in airport air quality management,
  including management strategies, measurement and action programmes, including the promotion of alternative fuels and emissions abatement
  technology for vehicles operating on airport.
• to work with local authorities and the airport community to seek to achieve the NAQS objectives.

 Ref           Obligation, Commitment or Target                                   Status / Progress / Verification                                     2004/05 Action Plan / Remediation
 AQ1           Retrofit FEGP to all existing stands which currently do not have   Verification History                                                 Action Plan:
 (GN1)         access to a supply by 31/3/05, subject to any approvals            00/01    01/02     02/03     03/04    04/05    05/06     06/07       •   Completion planned for June 04
               necessary to maintain the required number of operational             ê        ê           ê      ê                                          nine months ahead of the
               aircraft stands                                                                                                                             commitment target date.
 AQ2
 (GN2)         Fit FEGP to all new common user aircraft stands, (except           Status: On Target
               maintenance parking areas)                                         Progress:
 3.1(i)                                                                           • Stands 130 – 136 fitted and in operation.
               Subject to obtaining all necessary consents to use                 • Stands 140 – 145 substantially completed
               reasonable endeavours to provide a Fixed Electrical
                                                                                  • 150 stands and cargo stands under construction.
               Ground Power supply to all Aircraft Stands which at the
               date of this Agreement do not have such an installation
               (for the sake of clarity the stands currently without such
               facility are 1 67 104-108 120-124 130-136 140-145 150-
               152 and 155-157) at the earliest practicable opportunity
               and by 31st March 2005 at the latest and to provide a
               Fixed Electrical Ground Power supply to any new Aircraft
               Stand ; and

               NB: The S106 Agreement’s definition of aircraft stand is: “an
               area on Airport provided for the stationing of aircraft for the
               embarkation and disembarkation of passengers the loading
               and unloading of cargo and for parking which for the
               avoidance of doubt (i) does not preclude the simultaneous use
               of a large (“MARS”) Aircraft Stand by two aircraft of smaller
               size than the large aircraft types for which the Aircraft Stand
               is principally configured and (ii) does not include apron areas
               leased to airlines or located within maintenance zones”
 AQ3           Review by 31/03/01 and thereafter ensure compliance with           Verification History                                                 Action Plan:
 (GN3)         rules:                                                             00/01    01/02     02/03     03/04    04/05    05/06     06/07       •    Record and monitor compliance
               • limiting the use of ground power units (GPUs) to times           l (2)
                                                                                  l          ê           ê      ê                                          data.
                   when FEGP is not serviceable and                                                                                                    • Work to improve the monitoring
               • setting out optimum usage times of APUs, satisfying                                                                                       and control of GPU use by
                   operational requirements                                       Status: Ongoing                                                          introducing an automated system
                                                                                  Progress:                                                            • On completion of the above work
 3.1(ii)       After 31st March 2001 not to allow the use of Ground               • Control exercised by AAI/04/01 and MDI/A08/01,introduced in year       the programme will be used to
               Power Units at any Aircraft Stand unless:                              1/4/01 and 29/10/01, which respectively relate to GPU and APU        identify areas where further
Gatwick Airport Sustainable Development Strategy and Legal Agreement: Verified Monitoring Report for the year ended 31 March 2004                                                AIR QUALITY



 Ref           Obligation, Commitment or Target                               Status / Progress / Verification                                          2004/05 Action Plan / Remediation
               (a) there is no Fixed Electrical Ground Power installed at        usage, both instructions updated in 2003                                   reductions in in the use of GPU’s
                   the Aircraft Stand;                                        • Discussion with airlines and ground handlers on non compliance              and possibly APU’s can be made.
               (b) the Fixed Electrical Ground Power which has been              with instructions has led to a reduction in non compliance.            •   Ground Noise Committee meetings
                   installed at the Aircraft Stand is temporarily out of      • Airfield Operations carrying out daily checks. Reports of any non-          held quarterly
                   service; or                                                   compliance of the AAI and MDI followed up with companies
               (c) the relevant aircraft is incapable of utilising Fixed         concerned. Periodic reports to FLOP-C and the Ground Noise
                   Electrical Ground Power by reason of its design or a          Committee
                   technical malfunction or the power so supplied is          • Work has continued on producing an automated reporting tool,
                   insufficient for the aircraft                                 however the programming difficulties were not foreseen.
 AQ4           Review charging structures for FEGP to minimise the use of     Verification History                                                      Action Plan:
 (GN4)         APUs and consult with airline users by 31/3/01.                00/01     01/02     02/03     03/04      04/05     05/06      06/07       • Following an approach from airlines
                                                                               l
                                                                               l         ê           ê        ê                                             we will review again the basis of
                                                                                                                                                            charging for FEGP, considering
                                                                                                                                                            charging by energy consumed.
                                                                              Status: Ongoing
                                                                              Progress:
                                                                              • This is reviewed annually, usually May. Last year difficulties were
                                                                                  experienced in changing to change the system either to include
                                                                                  FEGP in landing charges or to pay for actual power consumed
                                                                                  where there would be winners and losers. It is possible there will
                                                                                  be a move to change the charging structure when all operational
                                                                                  stands are fitted with FEGP. March 2005
                                                                              • Discussions have started with airlines on introducing charging for
                                                                                  power used rather than time attached.
 AQ5           Maintain the FEGP supply in good working order and restore     Verification History                                                      Action Plan:
 (GN5)         98% of faults within four hours.                               00/01     01/02     02/03     03/04      04/05     05/06      06/07       • Continue to monitor and report
                                                                                  ê      ê        l (1)
                                                                                                  l           ê                                             fault resolution rate.

                                                                              Status: Achieved and Ongoing
                                                                              Progress:
                                                                              • FEGP availability monitored and reported in the Airside Business
                                                                                  Unit’s monthly Managing Airside Safely and Environment Report.
                                                                              • Training given to engineers and spares holding increased.
                                                                              •   Currently restoring in excess of 99% of faults within four hours.
 AQ6           Work with NATS, Eurocontrol and airlines to investigate the    Verification History                                                      Action Plan:
 (GN6)         advantages of introducing varied taxiing times for different   00/01     01/02     02/03     03/04      04/05     05/06      06/07       • Identify operational opportunities
               stand areas to reduce emissions and the duration of ground         ê      l
                                                                                         l           ê        ê                                             for improvement and trial (on
               noise on departure                                                                                                                           going).
                                                                                                                                                        • Monitor effectiveness of any
                                                                              Status:                                                                       operational changes (on going)
                                                                              Progress:                                                                 • Review of new taxiing times
                                                                              • Preparatory work towards achieving this commitment has begun                ongoing. Follow up action
                                                                                  and involves discussions with NATS and Eurocontrol to determine           dependant on results.
                                                                                  the practical feasibility of introducing varied taxiing times for
                                                                                  different stands at Gatwick. Based on initial discussions with NATS
                                                                                  agreement has been reached on the need for a feasibility study,
Gatwick Airport Sustainable Development Strategy and Legal Agreement: Verified Monitoring Report for the year ended 31 March 2004                                                                                AIR QUALITY



 Ref           Obligation, Commitment or Target                                    Status / Progress / Verification                                                                     2004/05 Action Plan / Remediation
                                                                                        however the timing of this work remains dependant on finalising
                                                                                        the airfield design as part of the planned future development
                                                                                        operational constraints that may occur.
                                                                                   •    From 01/11/02 to 18/04/03, the allowance for aircraft taxiing times
                                                                                        to the runway holding points was reduced (from 20 to 15 minutes)
                                                                                        for a winter period 50% longer than in the previous year.
                                                                                   •    Presentations given to NATMAG and the Ground Noise Committee
                                                                                        (Meetings now increased to Quarterly)

 AQ7           When considering operational procedures to minimise air noise,      Verification History                                                                                 Action Plan:
               seek to identify any beneficial or adverse impacts on air quality    00/01       01/02         02/03         03/04         04/05         05/06         06/07             • Maintain presence at Noise and
                                                                                       ê          ê             ê             ê                                                             Emissions policy board
                                                                                                                                                                                        • Ensure air quality issues raised and
                                                                                                                                                                                            considered as part of review and
                                                                                   Status:                                                                                                  development of air noise procedures
                                                                                   Progress:
                                                                                   • BAA Gatwick’s Planning and Environment Director and/or the
                                                                                       Environmental Strategy Manager attend the Noise and Emissions
                                                                                       Policy Board and thereby contribute to BAA group’s work on the
                                                                                       development of operational procedures to minimise noise and air
                                                                                       quality impacts. The NEPB also forms a central focus for BAA to
                                                                                       respond to DfT consultations on noise controls and air quality issues
                                                                                       are raised when appropriate.
                                                                                   • In addition, Head of Airside Operations attends FLOP-C meetings at
                                                                                       which air quality issues associated with air noise (eg potential
                                                                                       emissions reductions associated with continuous descent
                                                                                       approaches - CDA) can be raised and discussed.
                                                                                   • BAA Gatwick are also represented at ANMAC where noise
                                                                                       mitigation is discussed across a wider group of stakeholders. Air
                                                                                       quality is taken into account at these meetings as demonstrated in
                                                                                       March 2004 where discussions around the ongoing “paper” trial
                                                                                       of differential noise limits at Gatwick included requests that air
                                                                                       quality impacts are given a high profile.
 AQ8           Investigate the potential to introduce differentials for “clean”    Verification History                                                                                 Action Plan:
               aircraft to encourage their use by 31/03/10 (BAA Group               00/01       01/02         02/03         03/04         04/05         05/06         06/07
               responsibility)                                                         ê         l
                                                                                                 l              ê           l (1)
                                                                                                                            l                                                           •   Continue shadow charging at
                                                                                                                                                                                            Gatwick during 2004/05.

                                                                                   Status:
                                                                                   Progress:         A database to support a shadow emissions charging scheme was developed during
                                                                                   2003/04 for BAA Gatwick and BAA Heathrow. After discussion with airline representatives and IATA,
                                                                                   a NOx based charge was introduced at Heathrow from April 2004. Shadow charging has continued at
                                                                                   Gatwick during 2004/05 and Gatwick airlines have been consulted regarding the introduction of NOx
                                                                                   charges. Such charges have been endorsed in the Government's White Paper on aviation and it is the
                                                                                   intent to introduce an emissions related component to the landing fees at BAA Gatwick in 2005,
                                                                                   depending on the outcome of the consultation exercise. Communication on the emissions schemes is
                                                                                   provided on the Group's sustainability website www.baa.com/sustainability and in conditions of use
                                                                                   also published at www.baa.com, as well as to other European and UK airports through contacts with
                                                                                   the airport associations ACI/AoA
Gatwick Airport Sustainable Development Strategy and Legal Agreement: Verified Monitoring Report for the year ended 31 March 2004                                                     AIR QUALITY



 Ref           Obligation, Commitment or Target                                  Status / Progress / Verification                                          2004/05 Action Plan / Remediation
 Verifiers     Overall, this commitment is on track and progress towards investigating the potential to introduce differentials for “clean” aircraft by 31/03/10 is ongoing. A significant amount of
 Opinion       work to support an emissions charging scheme has been carried out during 2003/04. Specifically, in order to implement the ECAC/ERLIG model, it has been necessary to compile a
               database of engine types related to each individual aircraft. However, there is no evidence to demonstrate that airlines were advised of the implied charges (i.e. shadow charging)
               related to this emissions scheme during 2003/04 and the statement of progress in the 2004 Monitoring Report should be revised to reflect this. Airlines are currently being consulted
               on the emissions charging scheme, and pending the outcome of this process, it is intended that the scheme will be introduced at BAA Gatwick in April 2005, but a firm decision has
               not yet been taken.

 Recomm-       The Monitoring Report should be revised to indicate that a database to support the shadow emissions charging scheme at BAA Gatwick was developed during 2003/04. The
 endations     Monitoring Report should also be revised to indicate that it is the intent to introduce an emissions related component to the landing fees at BAA Gatwick in 2005, pending the
               outcome of the consultation exercise. It should be made clear that communication on the emissions schemes is provided on the Group’s sustainability website, and not within BAA
               Gatwick’s Annual Report itself.

               BAA Gatwick’s Response: Revised text (highlighted) has been inserted in the statement of progress.

 AQ9           Continue to press aircraft and aircraft engine manufacturers      Verification History                                                      Action Plan:
               to encourage development of low emissions technology (BAA)        00/01       01/02   02/03     03/04     04/05     05/06      06/07        • Continue lobbying for increased
                                                                                     ê        ê       l
                                                                                                      l         ê                                              standards and continue to actively
                                                                                                                                                               promote the inclusion of aviation in
                                                                                                                                                               the EU emissions trading scheme in
                                                                                 Status:                                                                       the UK and Europe in support of
                                                                                 Progress:                                                                     Government policy.

                                                                                 •   Reactions to the new emissions charge indicate that a clear signal
                                                                                     on NOx emissions standards has been sent to airlines and
                                                                                     manufacturers. BAA has also lobbied during 2003 through DfT and
                                                                                     ACI for increased stringency in ICAO NOx certification standards.
                                                                                     International agreement to a 12% increase in stringency in ICAO
                                                                                     NOx certification standards was reached at the ICAO CAEP/6
                                                                                     meeting in February 2004, which BAA attended as an ACI
                                                                                     representative.
                                                                                 •   On climate change BAA has co-ordinated a group consisting of
                                                                                     NGOs, Government, airlines and engine manufacturers to develop
                                                                                     policy on climate change. A major seminar on emissions trading
                                                                                     was held in October 2003 where speakers included Tony McNulty
                                                                                     and Margot Wallstrom.
 AQ10          Develop relationship with UK and EU representatives at ICAO       Verification History                                                      Action Plan:
               to encourage the setting of continuously more stringent           00/01       01/02   02/03     03/04     04/05     05/06      06/07        • See AQ9
               aircraft emissions standards (BAA)                                    ê        ê         ê       ê

                                                                                 Status:
                                                                                 Progress:

                                                                                 •   See AQ9 above.
 AQ11          Through BAA’s participation on the Airport Operators              Verification History                                                      Action Plan:
               Association Environment Working Group, encourage the              00/01       01/02   02/03     03/04     04/05     05/06      06/07        • Continue to maintain membership
               industry to purchase low emission aircraft (BAA)                      ê        ê         ê       ê                                              on AOA Environment Working
Gatwick Airport Sustainable Development Strategy and Legal Agreement: Verified Monitoring Report for the year ended 31 March 2004                                                       AIR QUALITY



 Ref           Obligation, Commitment or Target                                  Status / Progress / Verification                                           2004/05 Action Plan / Remediation
                                                                                                                                                                group
                                                                                                                                                            •   Continue to communicate to airlines
                                                                                 Status:
                                                                                                                                                                and engine manufacturers BAA
                                                                                 Progress:                                                                      policy on Climate change and Air
                                                                                                                                                                Quality (on going)
                                                                                 BAA is pleased that AoA has lent strong support to the policy
                                                                                 development activities outlined in AQ9 above, as well as lobbying in its
                                                                                 own right. AoA membership has been fully advised regarding
                                                                                 development of emissions charges.
 AQ12          Maintain the supply of alternative fuels (ie LPG and electric)    Verification History                                                       •   Continue holding Clean Vehicle
               and encourage the acquisition of alternatively fuelled vehicles   00/01       01/02   02/03      03/04     04/05      05/06     06/07
                                                                                                                                                                forums to influence our business
               by business partners.                                                                                                                            partners
                                                                                  l
                                                                                  l           ê         ê        ê
                                                                                                                                                            •   Our target is to sign up 80% of
                                                                                                                                                                the airside fleet to the Clean
                                                                                 Status: Ongoing                                                                Vehicle Programme
                                                                                 Progress:                                                                  •   Continue to maintain supplies of
                                                                                 •    We have continued to provide LPG and Electric recharging points           alternative fuels, LPG and Electric.
                                                                                 •    Six new electrical recharging points installed.
                                                                                 •    Four Clean Vehicle For a were held during the year attendees
                                                                                      represented 80% of the airside vehicles.
                                                                                 •    We introduced the concept and consulted on the implementation
                                                                                      of a Clean Vehicle Programme.
 AQ13          Maintain rules which set standards for the use of ultra-low       Verification History                                                       •   Continue monitoring via vehicle
               sulphur diesel, maximum permissible age of various categories                                                                                    database
                                                                                 00/01       01/02   02/03      03/04     04/05      05/06     06/07   ê
               of vehicles, and diesel engine design standards                   ê            ê         ê        ê
                                                                                 Status: Ongoing
                                                                                 Progress:
                                                                                 • Completion of a database of airside vehicles and the model of
                                                                                     vehicle emissions airside.
                                                                                 • Maintained the rules on low sulphur diesel and the maximum ages
                                                                                     of vehicles
 AQ14          Continue to record vehicles which are left unattended with        Verification History                                                       Action Plan:
               their engines running and review enforcement rules.               00/01       01/02   02/03      03/04     04/05      05/06     06/07        • Publish and enforce new MDI
                                                                                   ê          ê         ê        ê                                          • Record performance and follow up
                                                                                                                                                                non - compliance
                                                                                                                                                            • Report at Airside Safety Group
                                                                                 Status:                                                                        Meetings, reviewed at Airside
                                                                                 Progress:                                                                      Operators Consultative Group
                                                                                 •    MDI on airfield penalty points including leaving engines running
                                                                                     issues and monitored.
 AQ15          Maintain the regime of checking emissions of airside vehicles     Verification History                                                       Action Plan:
               until 31/3/09                                                     00/01       01/02   02/03      03/04     04/05      05/06     06/07        • Undertake emissions tests and
                                                                                   ê          ê         ê       l (2)
                                                                                                                l                                               follow up action on 60 vehicles per
                                                                                                                                                                month.
Gatwick Airport Sustainable Development Strategy and Legal Agreement: Verified Monitoring Report for the year ended 31 March 2004                                                      AIR QUALITY



 Ref           Obligation, Commitment or Target                                  Status / Progress / Verification                                             2004/05 Action Plan / Remediation

                                                                                 Status: Ongoing
                                                                                 Progress:
                                                                                 • Emissions checking target established at 60 vehicles per month,
                                                                                     Target achieved. Results categorised into pass, fail, or maintenance
                                                                                     advice.
                                                                                 • Details of the number and results of emission tests are published in
                                                                                     the Managing Airside Safely and Environment monthly report.
                                                                                 • Follow up action is carried out and records kept by the Transport
                                                                                     Engineering Manager.

 Verifiers     The commitment to undertake emissions tests on 60 vehicles per month is progressing well, and BAA Gatwick has exceeded the target that was established. However, there is no
 Opinion       evidence to show that adequate follow up action is being taken for those vehicles that fail the emissions test. The statement in the Monitoring Report that ‘follow up action is
               carried out’ does not accurately reflect the current position.
 Recomm-       •     It is recommended that a process of follow up action should be put into place. This should include the collation of statistics on the number of forms issued versus the number
 endations           returned; guidelines for the timescale in which operators should return forms should be issued; and procedures to deal with operators that do not comply these requirements
                     should be devised and implemented.
               •     BAA Gatwick should improve record keeping processes to ensure that all aspects of the commitment can be fully evidenced.

               BAA Gatwick Response: BAA will put in place processes to follow up, record, and impose timescales for responses by non-compliant operators.

 AQ16          Consider by 31/3/02 the feasibility of designating airside        Verification History                                                         Action Plan:
               terminal areas as Low Emission Zones, involving controls on        00/01    01/02      02/03     03/04      04/05      05/06     06/07     ê
               vehicle technology, speeds, etc                                    ê         ê                     ê
                                                                                 Status: Complete (2001/02)
                                                                                 Progress:
                                                                                 • This commitment was completed in 02, and much activity in
                                                                                     relation to vehicle emissions is reported above, eg in relation to
                                                                                     AQ12.
 AQ17          Review in consultation with users the case for restructuring      Verification History                                                         Action Plan:
               charges for airside road vehicle licences to penalise the most     00/01    01/02      02/03     03/04      04/05      05/06     06/07         • Review success of HAL policy
               polluting vehicles                                                  ê        ê           ê       l (2)
                                                                                                                l                                             • After review implement policy at
                                                                                                                                                                  Gatwick in light of the review
                                                                                                                                                                  findings
                                                                                 Status: Ongoing
                                                                                 Progress:
                                                                                 • New policy being piloted at Heathrow..

 Verifiers     Overall, this commitment is not on track. The statement of progress contained in the 2004 Monitoring Report is not accurate and the 2003 action plan has not been implemented.
 Opinion       There is no evidence to indicate that a policy on differential charging has been produced or consulted upon, and the introduction of the scheme at BAA Heathrow is delayed. There
               are limitations on the charging mechanism that may significantly restrict the implementation and effectiveness of such a differential charging scheme.

 Recomm-       •    It is recommended that the potential for implementation of a differential charging scheme is reviewed at an early stage in 2004/05. In the event that such a scheme is
 endations          considered impractical, then attention should be focused upon other mechanisms such as the Clean Vehicle Programme.
               •    BAA Gatwick should improve record keeping processes to ensure that all aspects of the commitment can be fully evidenced.

               BAA Gatwick’s Response: BAA will review the viability and effectiveness of differential charging. If it is decided not to pursue this method of charging more focus will be put on
Gatwick Airport Sustainable Development Strategy and Legal Agreement: Verified Monitoring Report for the year ended 31 March 2004                                                      AIR QUALITY



 Ref           Obligation, Commitment or Target                                      Status / Progress / Verification                                      2004/05 Action Plan / Remediation
               the Clean Vehicle Programme.

 AQ18          Work with local bus operators to encourage use of clean               Verification History                                                  Action Plan:
               vehicle technology such as Euro 3 standard vehicles,                  00/01     01/02     02/03     03/04     04/05     05/06     06/07     • Continue to monitor clean vehicle
               particulate traps, cleaner fuels, eg LPG.                                 ê      ê         l
                                                                                                          l         ê                                          technology standards (ongoing)
                                                                                                                                                           • Work with local bus operators to
                                                                                                                                                               transfer awareness and encourage
                                                                                     Status: Ongoing                                                           uptake (ongoing)
                                                                                     Progress:
                                                                                     • Fastway introduced in September 2003 – Euro compliant vehicles.
                                                                                     • New vehicles introduced on Long Term Car Parking shuttle services
                                                                                         (more details to follow)


 AQ19          Rebuild the fire training facilities to use mainly liquid petroleum   Verification History                                                   Action Plan:
               gas as opposed to kerosene at the earliest feasible opportunity       00/01     01/02     02/03     03/04     04/05     05/06     06/07     • Project now scheduled for
                                                                                         ê      ê           ê       ê                                          completion in summer 04
 3.2(I)        To use reasonable endeavours to obtain by 31st March                                                                                        • On completion, Airport Fire Service
               2002 all necessary consents for the rebuilding of the fire                                                                                      to set up a system to record
               training facilities at the Airport;                                   Status:                                                                   exercises, quantities of LPG and
                                                                                     •   Progress:                                                             kerosene used.
 3.2(ii)       Subject to obtaining all necessary consents to rebuild                •   Construction of the fire training rig completed                   • Ensure a number of technical water
               within 18 months of obtaining the last necessary consent                                                                                        quality monitoring issues are
                                                                                     •   Some technical difficulties encountered.
               the fire training facilities at the Airport so that fire                                                                                        resolved before the facilities go live.
               training exercises may be carried out using mainly liquid             •   At the time of writing the project was entering an extensive
               petroleum gas as opposed to kerosene;                                     testing phase.

 3.2(iii)      To ensure that over any twelve month period
               commencing after the fire training facilities have been
               rebuilt as provided above the fire training exercises
               carried out at the Airport use a greater quantity of liquid
               petroleum gas than kerosene; and

 3.2(iv)       To use all reasonable endeavours to undertake as few
               fire training exercises using kerosene as possible
 AQ20          Maintain guidance on the storage of fuel and the reporting of         Refer to WQ6                                                          Refer to WQ6
 (WQ6)         spillages, thereby encouraging best practice.
 AQ21          Ensure that best practice methods for cleaning up spillages are       Verification History                                                  Action Plan:
               employed at all times                                                 00/01     01/02     02/03     03/04     04/05     05/06     06/07     • Continue reporting procedures
                                                                                         ê      ê           ê       ê                                      • Ensure spillage kits are available at
                                                                                                                                                               all times
                                                                                     Status:
                                                                                     Progress:
                                                                                     • Airside Ops?
 AQ22          Collate and monitor and publish records of all Gatwick-related        Verification History                                                  Action Plan:
               emergency fuel jettisoning incidents collected by the London          00/01     01/02     02/03     03/04     04/05     05/06     06/07     • Monitor performance in 2004/05
               Air Traffic Control Centre                                                ê      ê           ê       ê                                          and publish in 2004/05 Monitoring
Gatwick Airport Sustainable Development Strategy and Legal Agreement: Verified Monitoring Report for the year ended 31 March 2004                                                    AIR QUALITY



 Ref           Obligation, Commitment or Target                                  Status / Progress / Verification                                         2004/05 Action Plan / Remediation
                                                                                                                                                              Report
                                                                                 Status: Ongoing
                                                                                 Progress:
                                                                                 • one incident was recorded by LATCC on 31 March 2004.
 AQ23          In consultation with local authorities, take samples from local   Verification History                                                     Action Plan:
               community properties and analyse them for aircraft pollutants     00/01       01/02   02/03    03/04     04/05     05/06     06/07         • BAA Gatwick will continue sampling
               by 31/3/02.                                                         ê          l
                                                                                              l         ê      ê                                              as appropriate, using the agreed
                                                                                                                                                              approach over the coming year.

                                                                                 Status: Ongoing
                                                                                 Progress:
                                                                                 • This year samples have been taken from one location which
                                                                                     showed no traces of aircraft pollutants.
 AQ24          Establish a group of local community representatives to keep      Verification History                                                     Action Plan:
               odour diaries and report results annually.                        00/01       01/02   02/03    03/04     04/05     05/06     06/07         • Continue responding to complaints
                                                                                   ê          l
                                                                                              l         ê      ê                                              regarding odour
                                                                                                                                                          • Continue collecting odour diaries
                                                                                                                                                              from staff, and assuming a suitable
                                                                                 Status:                                                                      level of response, report results in
                                                                                 Progress:                                                                    the next monitoring report.
                                                                                 • This year 21 complaints relating to odour were received none of
                                                                                     which were confirmed as aircraft related and no diaries were
                                                                                     returned .
                                                                                 • No odour diaries were received from the staff survey.
 AQ25          Encourage the Gatwick aviation fuel consortium to fit vapour      Verification History                                                     Action Plan:
               recovery equipment on all new above ground fuel storage.          00/01       01/02   02/03    03/04     04/05     05/06     06/07         •
                                                                                   ê          ê         ê      ê

                                                                                 Status:
                                                                                 Progress:

 AQ26          Refine and republish the emissions inventory and dispersion                                                                                See AQ27
               model by 2002 and 2005.
 Verifiers     The statement of progress contained in the 2004 Monitoring Report is accurate and the 2003 action plan has been implemented.
 Opinion
               Overall this commitment is on track. An emissions inventory for 2002/3 has been completed and provided to the local authorities and BAA Gatwick has assisted the local authorities
               to prepare a 2005 inventory and dispersion model for NOx and PM10.

 Recomm-       There are no recommendations.
 endations
 AQ27          Continue to review Gatwick’s air quality impact through:          Verification History                                                     Action Plan:
               • the use of continuous and ad hoc monitoring of carbon           00/01       01/02   02/03    03/04     04/05     05/06     06/07         • Report results from continuous
                  monoxide, PM10, oxides of nitrogen/nitrogen dioxide, and         l
                                                                                   l          ê        l
                                                                                                       l        l
                                                                                                                l                                             monitoring of Air Quality (carbon
                  grab samples of benzene, 1,3-butadiene and of other                                                                                         monoxide, PM10, oxides of
Gatwick Airport Sustainable Development Strategy and Legal Agreement: Verified Monitoring Report for the year ended 31 March 2004                                                   AIR QUALITY



 Ref           Obligation, Commitment or Target                                   Status / Progress / Verification                                       2004/05 Action Plan / Remediation
                   hydrocarbons                                                                                                                              nitrogen/nitrogen dioxide, and grab
               •   three yearly emission inventories for PM10 and oxides of                                                                                  samples of benzene, 1,3-butadiene
                                                                                  Status: On target                                                          and of other hydrocarbons) in
                   nitrogen (2002, 2005)
               •   three yearly dispersion modelling for PM10 and nitrogen        Progress:                                                                  annual Monitoring Report and
                   dioxide (2002, 2005)                                           •    A continuous air quality monitoring station owned by BAA              Sustainability report
                                                                                      Gatwick is operated and managed by Casella Stanger. They           •   To finalise the 2010 emissions
               NB: The following text of obligation 10.2(i) has been revised in       produced quarterly and annual reports detailing air quality            inventory and share results with
               accordance with the Deed of Variation of 21/08/02                      indicators for carbon monoxide , PM10, oxides of nitrogen and          relevant local authorities.
                                                                                      grab samples of benzene, 1-3 butadiene and other hydrocarbons.
 10.2(i)       To undertake at the Company’s own expense the                      • Annual summary is provided in the BAA Gatwick Sustainability
               following monitoring and modelling of the air quality                  Report.
               impact of the operation of the Airport:                            • Emissions inventory completed for 2002/03 and shared with Local
               (a) both the continuous and random monitoring of the                   authorities.
                   air quality impact of the operation of the Airport
                   with regard to the levels of carbon monoxide PM10 ,            • Joint 2005 model agreed with Reigate & Banstead and dispersion
                   oxides of nitrogen/nitrogen dioxide and periodic                   model for PM10 and oxides of nitrogen produced.
                   monitoring of benzene, 1,3-butadiene and other
                   hydro-carbons;
               (b) to undertake and produce in 2003 and once every
                   three years thereafter emission inventories for PM10
                   and oxides of nitrogen;
               (c) to undertake and produce in 2003 and once every
                   three years thereafter dispersion modelling for PM10
                   and oxides of nitrogen;
               (d) and to provide the results of such monitoring and
               modelling when completed to the Borough Council and
               the County Council
 AQ28          Consider the relevance to the airport’s operation of any new       Verification History                                                   Action Plan:
               pollutants identified in NAQS                                      00/01    01/02     02/03     03/04    04/05     05/06     06/07        • Continue to monitor proposals for
                                                                                    ê        ê           ê      ê                                            changes to NAQS (ongoing)
                                                                                                                                                         • Investigate implications for airport
                                                                                                                                                             operations as appropriate (on going)
                                                                                  Status: Ongoing
                                                                                  Progress:
                                                                                  • No new pollutants identified in NAQS in 2003/04.
 AQ29          Assist the relevant local authorities (eg Reigate & Banstead BC    Verification History                                                   Action Plan:
               and Crawley BC) with the development and implementation of         00/01    01/02     02/03     03/04    04/05     05/06     06/07        • Work with relevant parties to
               a Local Air Quality Management Area action plan addressing           ê       l
                                                                                            l            ê      ê                                            identify BAA Gatwick’s role in local
               air quality in Horley.                                                                                                                        air quality action plan and
                                                                                                                                                             thereafter contribute through the
 3.3           On the date of this Agreement (if such sum has not                 Status:                                                                    joint Reigate & Banstead and BAA
               already been paid) to pay to the Borough Council 75% of            Progress:                                                                  Gatwick air quality project board.
               the reasonable cost (such cost to be agreed between the               •     3.3 Complete in ½                                             • Review on going monitoring
               parties to this Agreement) of the continuous monitoring                                                                                       requirements in Horley
               of the levels of nitrogen dioxide in the air in Horley up to          • 3.4 ongoing.
                                                                                                                                                         • To draft an Air Quality action plan.
               the date of this Agreement (the specification of such                 • BAA Gatwick supported Reigate & Banstead in the production
               monitoring to be agreed between the parties to this                        of a Stage 4 assessment. Which confirmed the requirement for
               Agreement and in consultation with Reigate and                             an AQMA.
               Banstead Borough Council)
Gatwick Airport Sustainable Development Strategy and Legal Agreement: Verified Monitoring Report for the year ended 31 March 2004                                               AIR QUALITY



 Ref              Obligation, Commitment or Target                                   Status / Progress / Verification                                  2004/05 Action Plan / Remediation

 3.4              To participate actively in the development and
                  implementation of any Local Air Quality Management
                  Area action plan such plan or plans to address the issue
                  of air quality in the vicinity of the Airport where air
                  quality is materially affected by operations at the Airport
 AQ30             The following indicators will be reported:                         Verification History                                              Action Plan
                  • number of exceedances of NAQS guidelines for NO2 and             00/01    01/02     02/03      03/04     04/05     05/06   06/07   • Continue to fund continuous air
                      PM 10 (annually);                                                ê        ê           ê       ê                                      quality monitoring at BAA Gatwick
                  • tonnes of emissions of NOx and PM10 (every three years);                                                                           • Annually report exceedence.
                  • tonnes of emissions of NOx and PM10 per air passenger                                                                              • Tri yearly inventory reporting of NOx
                      (every three years)                                            Status:                                                               and PM10
                                                                                     Progress
                                                                                     •    See appendix AQ1. (SJO to add table)




Appendix AQ I: Air Quality Indicators
REQUIREMENT

AQ30 The following indicators will be reported:
• number of exceedances of NAQS guidelines for NO2 and PM10 (annually);
• tonnes of emissions of NOx and PM10 (every three years);
• tonnes of emissions of NOx and PM10 per air passenger (every three years)

DATA

(a) number of exceedances of NAQS guidelines for NO2 and PM10 (annually)

                                              NO2
                NAQS Objective                        BAA Gatwick Performance (2003)1
           Annual Mean = 40 µ gm-3                           Not achieved (43 µgm-3)
     1 hour average = 200 µ gm-3 - not to be         Achieved (1 hour>= 200 µgm-3 in 2003)
     exceeded more than 18 times per year

                                             PM10
                NAQS Objective                        BAA Gatwick Performance (2003)1
 Annual Mean = 40µgm-3 (gravimetric data)                      Achieved (26 µgm-3)


 1
     Note: Air Quality data is currently reported by calendar year due to 3 month delay in obtaining fully ratified data from AEA Technology
Gatwick Airport Sustainable Development Strategy and Legal Agreement: Verified Monitoring Report for the year ended 31 March 2004   AIR QUALITY



24-hour mean = 50µgm-3 not to be exceeded        Achieved (30 days >= 50µgm-3 in 2003)
more than 35 times per year (gravimetric data)

(b)       tonnes of emissions of NOx and PM10 (Covers period June 2002 – May 2003):

                          Tonnes of emissions
               NOx                                1924.84
               PM10                                 44.16

(c)       tonnes of emissions of NOx and PM10 per air passenger (Covers period June 2002 – May 2003):

                  Tonnes of emissions per passenger
               NOx                                 60x10-6
               PM10                               1.4x10-6
Gatwick Airport Sustainable Development Strategy and Legal Agreement: Verified Monitoring Report for the year ended 31 March 2004                                                       AIR NOISE




AIR NOISE
BAA plc Overall Objective: Industry good practice in airport noise management in accordance with corporate guidelines, local circumstances and
development strategies

 Ref           Obligation, Commitment or Target                                    Status / Progress / Verification                                         2004/05 Action Plan / Remediation
 AN1           Within the limits of its authority and subject to compliance with   Verification History                                                     Action Plan:
               relevant legal requirements to:                                     00/01    01/02     02/03     03/04     04/05     05/06     06/07         • Enhance the CDA action plan by
               • beneficially influence the night noise climate; and                ê        l
                                                                                             l            ê      ê                                              June 2004
               • use all reasonable endeavours to secure a significant                                                                                      • Publish the Code of Practice Review
                   reduction of the area contained within the daytime 16                                                                                        document by September 2004
                   hour 57 dB Leq contour, with the objective of seeking           Status: Ongoing                                                          • Publish an updated version of the
                   reasonable comparability, in 2008, between the actual           Progress:                                                                    Arrivals Code of practice by early
                   contour and this Strategy’s forecast contour for that year.     • Action in relation to other Commitments (e.g. AN9:AN10) is likely to       2005
                                                                                       be of significance to this Commitment. For example data regarding    • Continue to improve compliance
 4.6           With the aim of securing a reduction in the Air Noise                   CDA and track keeping is offered against progress on AN10.               with NPRS and 1000ft SOR
               resulting from the operation of the Airport during the              • At the time of writing the 2003 summer contours were not                   requirements, primarily through
               period of the Agreement to use all reasonable                           available.                                                               work with NATS and selected
               endeavours working with the Department of the                       • In line with the 2003/04 action plan, improvements in CDA                  airlines.
               Environment Transport and the Regions NATS and airline                  achievement levels and compliance with the 1000ft at 6.5km from      • Assist in ongoing work of ANMAC
               operators to secure by 2008:                                            SOR climb requirement have continued. In addition the FEU                into the practicality of differential
               (i) a significant reduction in the area of land falling                 Manager at LGW is chairing the ongoing work of the Arrivals Code         noise limits.
                    within the daytime 16 hour 57 dB Leq contour when                  of Practice review group.
                    compared with the area of land falling within that
                    contour as measured in 1996; and
               (ii) that the gross area of land within the actual 16 hour
                    57dB contour and the gross area of land within the
                    16 hour 57dB Leq contour as predicted for 2008 in
                    the Sustainable Development Strategy are
                    reasonably comparable

 BAA Group     a reduction of overall noise per passenger within the area of
 Objective     the 1998 57 Leq contour of 10% by March 2005.
 AN2           Complete a study, in consultation with neighbouring local           Verification History                                                     Action Plan:
 (GN11)        authorities to:                                                     00/01    01/02     02/03     03/04     04/05     05/06     06/07         • BAA Group to agree relevant
               • establish whether there is a case for a future BAA-funded           ê      l (1)
                                                                                            l         l (1)
                                                                                                      l           l
                                                                                                                  l                                             aspects of the White Paper
                   noise insulation scheme for existing residential properties;                                                                                 proposals around mitigation and
                   and                                                                                                                                          compensation as they relate to the
               • if a case is established to identify the details of such a        Status: Ongoing                                                              Noise Insulation Scheme by
                   scheme                                                          Progress:                                                                    September 2004.
               within 6 months of signing the proposed legal agreement with        • Some initial background work was completed in the first part of        • The scheme will take consideration
               West Sussex County Council and Crawley Borough Council.                 2003/04 and a milestone plan was detailed to a meeting of                of the Night Noise Consultation due
                                                                                       GAPELG in October 2003                                                   to be issued in the first half of 2004.
                                                                                   • ERCD were commissioned to produce a series of noise contours to        • The specification and scope of the
                                                                                       be used in the compilation of the prospective scheme boundary.           scheme should be finalised by the
                                                                                   • The SERAS White Paper was publish in mid December 2003 which               end of 2004 with a launch date
Gatwick Airport Sustainable Development Strategy and Legal Agreement: Verified Monitoring Report for the year ended 31 March 2004                                                     AIR NOISE



 Ref           Obligation, Commitment or Target                                 Status / Progress / Verification                                           2004/05 Action Plan / Remediation
                                                                                      included a number of significant proposals in relation to the            soon thereafter.
                                                                                      scheme.
                                                                                   • Some initial work has been undertaken in relation to these
                                                                                      proposals. For example preliminary identification of “noise sensitive”
                                                                                      buildings (i.e.. schools & hospitals) and an estimate of relocation
                                                                                      households has been completed.
                                                                                   • Consequently the milestone plan was revised and this was
                                                                                      communicated to GATCOM members in April 2004.
 Verifiers     The statement of progress in the 2004 Monitoring Report is accurate and the action plan from the previous year has been largely implemented, although the development of a
 Opinion       ground noise contour, finalisation of the specification and the launch of the scheme are still to be completed. Overall, although the commitment has not yet been fully completed,
               there has been good progress through the year and the scheme is now on target for launch early in 2005.

 Recomm-       There are no recommendations.
 endations
 AN3           Encourage the DETR to publish each year’s actual summer          Verification History                                                       Action Plan:
               daytime noise contours by 31st March of the following year.       00/01    01/02     02/03      03/04     04/05     05/06     06/07         • Continue to encourage the DfT to
                                                                                  ê         ê          ê        ê                                              publish the contours prior to 31
                                                                                                                                                               March 2005 and ensure any
                                                                                                                                                               assistance necessary is provided to
                                                                                Status: Ongoing                                                                ERCD in their compilation.
                                                                                Progress:                                                                  • Utilise FLOPC and NaTMAG
                                                                                • BAA has continued to actively encourage the DfT to publish                   meetings to raise directly with DfT.
                                                                                    contours before 31 March 2004.
                                                                                • As of 30 April 2004, summer 2003 contours have still not been
                                                                                    published.
 AN4           Review and publish its forecast summer daytime noise contours    Verification History                                                       Action Plan:
               for 2008 every three years, by 31/12/02 and 31/12/05.             00/01    01/02     02/03      03/04     04/05     05/06     06/07         • Ensure results have been
                                                                                  ê         ê          ê        ê                                              communicated by 30 June 2004.
                                                                                                                                                           • No further action necessary until
                                                                                                                                                               2005/6.
                                                                                Status: Ongoing
                                                                                Progress:
                                                                                • The 40mppa forecast contours were commissioned from ERCD in
                                                                                    2003 following production of the relevant fleet mix forecast.
                                                                                • The resulting contours are due to be communicated to the relevant
                                                                                    parties early in 2004/05.
 AN5           Work with stakeholders through groups such as NaTMAG, to:        Verification History                                                       Action Plan:
               • review the programme for the deployment of existing             00/01    01/02     02/03      03/04     04/05     05/06     06/07         • Continue to involve the EHOs in at
                  mobile noise monitors and the analysis of the data             l (1)
                                                                                 l          ê          ê        ê                                              least quarterly meetings in order to
                  collected from such monitors; and                                                                                                            continually review the data and the
               • establish whether there is a need for a programme for the                                                                                     direction of the study.
                  deployment of additional mobile noise monitors and for        Status: Ongoing                                                            • At the next meeting (4 June 2004)
                  the analysis of the data collected from such monitors; by     Progress:                                                                      to discuss the best methods for
                  31st March 2001.                                              • During the course of 2003/04 a number of meetings have been                  presenting the long term trends in
                                                                                    held with AAD in relation to data collection, analysis and                 the data collected to date.
                                                                                    presentation.                                                          • Agree a format by which the data
                                                                                • Several meetings with the local EHOs have also provided valuable             to date should be communicated to
Gatwick Airport Sustainable Development Strategy and Legal Agreement: Verified Monitoring Report for the year ended 31 March 2004                                                        AIR NOISE



 Ref           Obligation, Commitment or Target                                  Status / Progress / Verification                                             2004/05 Action Plan / Remediation
                                                                                     input into the community noise monitoring programme, helping to              NaTMAG and other interested
                                                                                     refine data checks, parameters and presentational issues.                    parties.
                                                                                 •   NaTMAG have been kept updated at each of the quarterly                   •   In consultation with the EHOs agree
                                                                                     meetings and advised that EHOs have been pleased with progress               an appropriate way forward for
                                                                                     this year.                                                                   the study moving into 2005.
                                                                                 •   A report into the methodology for identifying “community noise”          •   Continue to keep NaTMAG fully
                                                                                     was commissioned and completed in 2003 and led to a number of                informed of progress.
                                                                                     changes to the recording and reporting parameters post October
                                                                                     2003.
 AN6           BAA UK airports to promote year on year reductions in the         Verification History                                                         Action Plan:
               overall number of infringements of the noise limits at night to   00/01     01/02      02/03     03/04      04/05      05/06     06/07
               zero by 2005.                                                         ê      ê           ê         ê                                           •   The FEU will continue to work with
                                                                                                                                                                  aircraft operators and
                                                                                                                                                                  manufacturers as necessary to
                                                                                 Status: Ongoing                                                                  minimise infringements.
                                                                                 Progress:                                                                    •   The impact of the DfT night
                                                                                 • During 2003/04 there were 6 infringements (5 night time and 1                  restrictions consultation will need to
                                                                                     shoulder) which is one more than in 2002/03. The majority of the             be considered.
                                                                                     infringements have occurred since December 2003. The airlines            •   Aircraft operators who frequently
                                                                                     concerned have all been written too and two airlines have been               infringe the departure limit will be
                                                                                     requested to attend the FLOPC.                                               requested to appear at the FLOPC.
 AN6A          BAA Gatwick will work with the DETR to ensure that, subject       Verification History                                                         Action Plan:
               to any necessary approvals, the Company satisfies their           00/01     01/02      02/03     03/04      04/05      05/06     06/07         • Continue to monitor, record and
               requirements for noise monitoring of departing aircraft and           ê      ê           ê         ê                                               report all infringements of the limits
               maintains reasonable and effective procedures for identifying                                                                                  • Complete a trial into the feasibility
               infringements of such departures noise limits as may in future                                                                                     of differential limits and report
               be applicable at the airport.                                     Status: Ongoing                                                                  findings into ANMAC.
                                                                                 Progress:
                                                                                 • BAA Gatwick has ensured that the noise monitors have been
                                                                                     routinely maintained and serviced, that faults are quickly rectified
                                                                                     and that the data is input into the NTK system promptly.
                                                                                 • Also this year the FEU have participated in a trial into the feasibility
                                                                                     of differential limits for varying aircraft types/QC bands at the
                                                                                     designated airports. There are a number of technical and logistical
                                                                                     issues involved with such a system and the FEU will contribute to
                                                                                     the discussions at ANMAC along with the CAA (ERCD) who also
                                                                                     have a key role in the trial.
 AN7           Review the charging structure for noise supplements (fines) no    Verification History                                                         •   The review will be completed in
               less frequently than every three years, in order to provide a     00/01     01/02      02/03     03/04      04/05      05/06     06/07
                                                                                                                                                                  2004/05.
               continuing incentive to airlines to minimise departures noise.        ê      ê           ê       l (2)
                                                                                                                l

 4.1           With the aim of providing a continuing incentive to
               airline operators to reduce the noise impact of departing         Status: Ongoing
               aircraft at the Fixed Noise Monitoring Locations and              Progress:
               subject to any requirements imposed by the Civil                  • The current regime of noise supplements was introduced in Spring
               Aviation Authority under Part 4 of the Airports Act 1986              2001.
               to maintain and review not less than once every three             • The proposed review of the supplements proposed for winter 2003
               years the Noise Supplements payable by such operators                 was not conducted due to prioritisation of other commitments
Gatwick Airport Sustainable Development Strategy and Legal Agreement: Verified Monitoring Report for the year ended 31 March 2004                                                   AIR NOISE



 Ref           Obligation, Commitment or Target                                  Status / Progress / Verification                                        2004/05 Action Plan / Remediation
               on account of infringement by their aircraft of noise                (White Paper for example) and at the time only one infringement
               thresholds on departure                                              had been recorded for the year to date. Consequently the review
                                                                                    has been delayed until the summer of 2004.
 Verifiers     The stated progress in the Monitoring Report is accurate and the review of the charging structure for noise supplements has been delayed (to September 2004). The 2003 action
 Opinion       plan has not been implemented and this commitment has not been met. It is BAA’s view that the issue is not a serious problem at BAA Gatwick and there were other priorities
               during the year. The auditor agrees that infringements are not a major problem at BAA Gatwick.

 Recomm-       •    Although it is accepted that there have been other priorities to address, an action plan should be developed that ensures completion of the commitment in the period 2004/05.
 endations          The action plan should be presented to the neighbouring local authorities.
               •    The statement of progress in the 2004 Monitoring Report should be updated to more accurately reflect the proposed timescales of September 2004 (as opposed to summer of
                    2004).

               BAA Gatwick’s Response: BAA Gatwick confirm that this is a fair reflection of Gatwick’s position and will further consider how best to progress these during 2005.

 AN8           Continue to apply charging differentials between quieter and      Verification History                                                    Action Plan:
               noisier aircraft types, to encourage airlines to use quieter      00/01    01/02     02/03     03/04     04/05     05/06     06/07        • No further action this year following
               aircraft, and to review them every three years. Subject to any      ê        ê       l (2)
                                                                                                    l          ê                                             revised differential charges being
               requirements of the CAA under Part 4 of the Airports Act                                                                                      introduced in 2003/04.
               1986, measures will include:-                                                                                                             • Maintain monitoring of Chapter 3
               • maintaining the differentials between the airport charges       Status: Ongoing                                                             high movements.
                   levied on Chapter 2 and Chapter 3 aircraft types;             Progress:
               • reviewing these differentials with a view to accelerating       • New charging differentials were introduced this year. Relative to a
                   the total phase out of Chapter 2 aircraft;                        Chapter 3 base charge these are
               • maintaining the differential between the airport charges                  • Non Ch3: +200%
                   levied on Chapter 3 and “Chapter 3 low” aircraft;                       • Ch3 High: +50%
               • reviewing the charges for Chapter 3 aircraft, to identify a               • Ch3 Minus - 10%
                   sub group classification for the noisier Chapter 3 aircraft   • The aim of increasing the Chapter 3 High charge from 10% to
                   and differentiate charges accordingly.                            50% above the base rate is to promote reduction in their use. The
 4.2                                                                                 number of movements by Chapter 3 High aircraft at Gatwick over
               With the aim of accelerating the reduction in the number              the past 4 years was
               of movements by Chapter 2 aircraft at the Airport to nil                    • 6,758 in 2000/01
               and subject to any requirements imposed by the Civil
                                                                                           • 4,239 in 2001/02
               Aviation Authority under Part 4 of the Airports Act 1986
               or by any EU Directive or Regulation to maintain and                        • 4,410 in 2002/03 and
               keep under review until Chapter 2 aircraft are removed                      • 2,840 (36% down on the previous year)
               from service the differential between the charges levied
               on the use of the Airport by Chapter 2 and Chapter 3
               aircraft extant at the date of this Agreement
 4.3           With the aim of providing airline operators with an
               incentive to use quieter aircraft and subject to any
               requirements imposed by the Civil Aviation Authority
               under Part 4 of the Airports Act 1986 or by any EU
               Directive or Regulation :
 4.3(i)        To maintain and review not less than once every three
               years the differential between the charges levied on
               Chapter 3 aircraft whose Certificated Noise Performance
               lies within 5EPNdB of Chapter 3 limits and Chapter 3
Gatwick Airport Sustainable Development Strategy and Legal Agreement: Verified Monitoring Report for the year ended 31 March 2004                                                    AIR NOISE



 Ref           Obligation, Commitment or Target                                  Status / Progress / Verification                                         2004/05 Action Plan / Remediation
               aircraft whose certificated noise performance lies outside
               5EPNdb of Chapter 3 limits; and
 4.3(ii)
               To review not less than once every three years the
               possibility of:
               (a) introducing into the group of Chapter 3 aircraft
                   whose certificated noise performance lies outside
                   5EPNdb of Chapter 3 limits a new sub group
                   classification which distinguishes noisier aircraft from
                   quieter aircraft within that group; and
               (b) introducing to the sub-group a charging structure in
                   accordance with the aim set out above
 4.3(iii)
               to extend the review referred to in (ii) above to include
               such alternative sub-group classifications as may from
               time to time be identified by the Company having regard
               to internationally agreed aircraft noise certification
               standards
 §6.22         [ ] to promote a reduction by 2005 in the number of flights by    Verification History                                                     Action Plan:
               the noisiest Chapter 3 aircraft at BAA’s airports, to less than   00/01     01/02     02/03     03/04     04/05     05/06     06/07        • To continue to monitor levels of
               1% of the level in 2000. (BAA group objective)                     l
                                                                                  l         ê           ê       ê                                             Chapter 3 high operations.


                                                                                 Status: Ongoing
                                                                                 Progress:
                                                                                 • Stansted and in particular their Ryanair operations account for the
                                                                                     majority of Chapter 3 High movements across the BAA Group.
                                                                                     Ryanair are expected to phase out their UK Chapter 3 high aircraft
                                                                                     by 2006.

                                                                                 •   With regard to opportunities under the EU operating restrictions
                                                                                     directive BAA does not think it is appropriate or effective to
                                                                                     implement the Chapter 3 High restriction provisions at the present
                                                                                     time.
 AN9           Work with airlines towards a voluntary ban on scheduling QC4      Verification History                                                     Action Plan:
               aircraft for new services from Winter 2000/01 and to seek to      00/01     01/02     02/03     03/04     04/05     05/06     06/07        • Have regard to the outcome of the
               achieve the phasing out of scheduled QC4 movements during         l (1)
                                                                                 l          l
                                                                                            l           ê       l
                                                                                                                l                                             Government consultation on night
               the night quota period, prior to Summer 2002.                                                                                                  restrictions due to start in mid 2004.
                                                                                                                                                          • Update the MDI notice before
 4.7           With the aim of reducing the impact upon the local                Status: Ongoing                                                              winter 04/05 to ensure all operators
               community of Air Noise and Ground Noise caused by                 Progress:                                                                    are fully aware that scheduling of
               Aircraft Operations at night to consult with aircraft             • The number of QC 4 movements in the night quota period over                new services in the night quota
               operators with a view to introducing a voluntary ban on               the past 5 years has been as follows                                     period by QC4 aircraft will not be
               QC4 movements during the night quota period at the                          • winter seasons 182, 211, 114, 112 and 148                        permitted.
               earliest opportunity prior to Summer 2002.                                                                                                 • Continue to seek opportunities as
                                                                                           • summer seasons 371, 228, 187, 154 and 162
                                                                                                                                                              appropriate to encourage current
                                                                                                                                                              operators to review their operation
                                                                                 •   Airlines have not ceased their pre-existing QC4 movements, the           of QC4 aircraft in the night quota
Gatwick Airport Sustainable Development Strategy and Legal Agreement: Verified Monitoring Report for the year ended 31 March 2004                                                    AIR NOISE



 Ref           Obligation, Commitment or Target                                 Status / Progress / Verification                                            2004/05 Action Plan / Remediation
                                                                                    elimination of which is ultimately dependent on Government action          period.
                                                                                    to ban their scheduled operation at night. This was originally
                                                                                    planned for the start of the summer 2002 season, but it was
                                                                                    deferred, with the Government instead seeking airline co-
                                                                                    operation in the form of a voluntary ban. BAAG continues to
                                                                                    discourage new operators from scheduling QC4 operations in the
                                                                                    night quota period.


 Verifiers     The statement of progress contained in the 2004 Monitoring Report is accurate and the 2003 action plan has been implemented.
 Opinion
               The phasing out of QC4 aircraft for new services of scheduled QC4 movements during the night quota period is an on going process and this commitment can be regarded as on
               track. This is a challenging commitment as BAA have no power to enforce a ban on QC4 aircraft, but have been working with the airline operators to implement this on a voluntary
               basis to promote performance improvement. Whilst the element of the commitment to "work with airlines" has been achieved and demonstrated, the success of the obligation has
               only been partly achieved and a total voluntary ban was not achieved by 2002. However, there has been a ban on new QC4 slots. Existing users are still permitted to operate but
               are encouraged to change to quieter aircraft.

 Recomm-       There are no recommendations.
 endations
 AN10          Continually work with relevant stakeholders through groups       Verification History                                                        Action Plan:
               such as FLOPC, to                                                00/01     01/02     02/03     03/04      04/05     05/06     06/07          • To continue to work closely with
               • identify best practice departures procedures, including         l
                                                                                 l         l
                                                                                           l         l
                                                                                                     l          ê                                               individual airlines, NATS and other
                   track keeping performance, to minimise departures noise                                                                                      key stakeholders to ensure further
                   throughout the day and night;                                                                                                                improvement.
               • develop by 31st December 2000, and thereafter monitor, a       Status: Ongoing                                                             • To produce a Code of Practice
                   code of practice for arriving aircraft which, by including   Progress:                                                                       Review document and be close to
                   such procedures as Continuous Descent Approaches, will       • 12 FLOPC meetings were held throughout the year at which a                    publication of a revised version by
                   aim to reduce the impact of arrivals noise;                      wide range of data and issues were discussed. Regular reports               the end of 2004/05.
               subject to maintaining the highest standards of air safety.          provided statistics relating to track keeping, CDA, joining point       • To maintain and enhance as
                                                                                    adherence, climb performance, noise infringements and complaints.           required the data provided to
 4.4           Through the Flight Operations Performance Committee              • This year saw the formal introduction of raised vectoring heights on          FLOPC.
               to use all reasonable endeavours to maintain procedures              selected NPRs, the effect of which is to keep aircraft in the NPR       • To seek attendance from overseas
               for communication and debate with airlines NATS and                  swathe for longer. However it has also meant an increase in the             carriers to the FLOPC.
               other relevant parties aimed at improved adherence by                percentage of aircraft reported as “off track” (1.82% in 2003/04        • By the June meeting of FLOPC to
               aircraft using the Airport to noise preferential departure           up 1.09% on 2002/03).                                                       table an action plan aimed at
               routes and by 31st March 2001 to develop and thereafter          • Following lengthy trials an airspace change initiating the turn on the        improving 12 key operators CDA
               keep under review a code of practice applicable to                   08KEN NPR half a nautical mile earlier was promulgated in October           performance with a view to
               arriving aircraft with the aim of reducing the noise                 2003 and has notably reduced deviations on that route.                      delivering the plan throughout
               impact of such aircraft such code to include the                 • The FEU has initiated the formation of a project group to consider a          2004/05.
               Continuous Descent Approach Procedure                                trial of P-RNAV procedures for the three NPRS with most                 • By December 2004 to seek
                                                                                    deviations. It has also actively participated in a similar group in         feedback from FLOPC members
                                                                                    relation to proposed P-RNAV arrival trials.                                 and other key industry stakeholders
                                                                                • The FEU has continued to provide track plots of each individual               as to how the provision of data and
                                                                                    track deviation to the airlines responsible within a few days despite       information by the FEU could be
                                                                                    the increased numbers resulting from the raised vectoring heights.          enhanced. This can then be used to
                                                                                • The Arrivals Code of Practice Review Group which first convened in            inform the development of the NTK
                                                                                    June 2003 is chaired by the Manager of the Gatwick FEU.                     system over the coming years.
                                                                                • The FEU has refined reporting techniques in relation to CDA
Gatwick Airport Sustainable Development Strategy and Legal Agreement: Verified Monitoring Report for the year ended 31 March 2004                                                    AIR NOISE



 Ref           Obligation, Commitment or Target                                Status / Progress / Verification                                          2004/05 Action Plan / Remediation
                                                                                   achievement and continues to liaise directly with more than 25
                                                                                   airlines. At least 6 airlines have either had direct face to face
                                                                                   contact with FEU team members or held conference calls around
                                                                                   the subject.
                                                                               •   NATS continue to have a close working relationship with the FEU
                                                                                   and frequently discuss a range of noise related issues as well as
                                                                                   receive monthly analysis of the 3 night time KPIs.

                                                                               •  As detailed below CDA achievement rates have continued to
                                                                                  increase across all time periods.
                                                                                         • Core Night Time (2330 - 0600) = 87% (+1% on 2003/04)
                                                                                         • Night (2300 - 0700) = 83% (+2% on 2003/04)
                                                                                         • Day (0700-2300) = 77% (+5%) on 2003/04).
 AN11          Work with others to assess by 31st March 2001 the feasibility   Verification History                                                      Action Plan:
               and benefits to the surrounding area of raising from 3,000      00/01     01/02     02/03     03/04     04/05     05/06     06/07         • The FEU will continue to monitor
               feet to 4,000 feet the minimum altitude at which NATS may           ê      ê        l (1)
                                                                                                   l          ê                                              performance against the “new”
               vector aircraft from the NPRs; and use all reasonable                                                                                         vectoring heights and will utilise the
               endeavours to encourage the DETR to so raise that altitude if                                                                                 information to identify key routes,
               this is shown to be safe and to have no adverse effect on       Status: Complete                                                              airlines or aircraft types showing
               London airspace capacity.                                       Progress:                                                                     consistent deviation trends.
                                                                               • This is the first complete year that the new vectoring restrictions
                                                                                   have been in place for certain NPRs. Consequently the number of
                                                                                   track deviations has increased significantly from 0.73% to 1.82% of
                                                                                   all departures. The information gathered to date has already
                                                                                   initiated discussions with NATS and other interested parties as to
                                                                                   the possibilities of designing a P-RNAV routes for the NPRs with
                                                                                   most deviations.
 AN12          Undertake a study into the current use of reverse thrust        Verification History                                                      Action Plan:
               during the night and by 30th September 2000 assess the          00/01     01/02     02/03     03/04     04/05     05/06     06/07         • N/A
               feasibility of undertaking a similar study in the daytime;          ê      ê           ê       ê
               thereafter to work with airlines through FLOPC to establish
               whether the use of reverse thrust can be reduced and, if so,    • Status: Complete
               by 31st December 2000 develop a plan to communicate this to
               the wider airline community with the aim of reducing its use.   Progress:
                                                                               • N/A
 4.5 (i)       On or before the date hereof to undertake and make
               available to the Borough Council and the County Council
               a study into the use of reverse thrust by aircraft using the
               Airport during the Night Quota Period and to provide
               the Borough Council and the County Council with copies
               of the said study; and

 4.5(ii)       On or before the date hereof to assess the feasibility of
               undertaking a study into the use of reverse thrust by
               aircraft using the Airport outside the Night Quota Period
               and to report the outcome of the assessment in writing
               to the Borough Council and the County Council
 AN13          Provide support to the DETR, as required, to enable it to       Verification History                                                      Action Plan:
               conclude its sleep disturbance study as early as possible.
Gatwick Airport Sustainable Development Strategy and Legal Agreement: Verified Monitoring Report for the year ended 31 March 2004                                                 AIR NOISE



 Ref           Obligation, Commitment or Target                                 Status / Progress / Verification                                         2004/05 Action Plan / Remediation
                                                                                00/01       01/02   02/03    03/04     04/05     05/06     06/07         •   N/A
                                                                                  ê          ê         ê       ê

                                                                                Status:
                                                                                Progress:
                                                                                • N/A
 AN14          Continue to press airframe and engine manufacturers to           Verification History                                                     Action Plan:
               reduce noise emissions, especially on arrival.                   00/01       01/02   02/03    03/04     04/05     05/06     06/07         • To continue to maintain key
                                                                                  ê          ê         ê       ê                                             contacts with airframe
                                                                                                                                                             manufacturers.

                                                                                Status: Ongoing
                                                                                Progress:
                                                                                • Representative from Boeing and Airbus presented papers at the
                                                                                    Noise and Track Keeping Seminar in March 2004.
                                                                                • The FEU Manager made a presentation as part of a UK delegation
                                                                                    visiting Airbus Offices in Toulouse in December 2003 which focused
                                                                                    on arrivals noise and future airframe design.
                                                                                • Meetings were also held with Airbus in relation to the A380.
                                                                                • Electronic communications with manufacturers (Airbus/Boeing)
                                                                                    were made at various points through the year and good
                                                                                    relationships maintained.
 AN15          Continue to press the national representatives of ICAO for a     Verification History                                                     Action Plan:
               certification standard which is more stringent than Chapter 3,   00/01       01/02   02/03    03/04     04/05     05/06     06/07         • BAA Group to maintain
               to ensure continuous improvement in noise emissions.               ê          ê         ê       ê                                             representation on ACI.


                                                                                Status: Ongoing
                                                                                Progress:
                                                                                • BAA Group continues to lobby via ACI Europe and ACI World for
                                                                                    reductions in noise at source.
Gatwick Airport Sustainable Development Strategy and Legal Agreement: Verified Monitoring Report for the year ended 31 March 2004                                                      LAND USE



LAND USE
 Ref           Obligation, Commitment or Target                                    Status / Progress / Verification                                         2004/05 Action Plan / Remediation
 LU1           Contain, within the airport boundary defined in the Crawley         Verification History                                                     Action Plan:
               Borough Local Plan 2000, the development necessary to               00/01    01/02     02/03     03/04     04/05     05/06     06/07         • Updated CIP to be published in late
               support the full utilisation of capacity available from Gatwick’s     ê        ê           ê       l
                                                                                                                  l                                             April 2004
               single runway operation.                                                                                                                     • Consultative draft Master Plan for
                                                                                                                                                                2015 and 2030 programmed for
                                                                               Status: Ongoing                                                                  publication in December 2004,
                                                                               Progress:
                                                                               • Updated Capital Investment Programme (CIP) published for
                                                                                   consultation with airlines in May 2003.
                                                                               • Containment within the CBC airport boundary of development
                                                                                   supporting the single runway operation remains a feature of GAL’s
                                                                                   development programme
                                                                               • Programme for updating the Sustainable Development Strategy
                                                                                   extended, to enable it to embrace the government’s requirement
                                                                                   for a Master plan to be prepared, in the light of the 16/12/03
                                                                                   White Paper. No substantive outputs published in 2003/04.
 Verifiers     The statement of progress in the 2004 Monitoring Report is accurate. Casella Stanger is satisfied that there are sufficient processes in place to forecast and meet current
 Opinion       development needs at BAA Gatwick. All development so far has been contained within the CBC boundary.

               The 2003 action plan has been implemented, although the review of the SDS was put on hold awaiting the release of the Aviation White Paper. This has subsequently been
               published and, as requested by the Aviation White Paper, BAA Gatwick are currently developing a Master Plan which will detail future development and landuse requirements.

 Recomm-       There are no recommendations
 endations
 LU2           Maintain and, when necessary, modernise or renew Gatwick’s          Verification History                                                     Action Plan:
               airfield facilities so as to facilitate the safest standards of     00/01    01/02     02/03     03/04     04/05     05/06     06/07         • No major works programmed for
               operation whilst minimising the time spent on the runway by           ê        ê           ê      ê                                              2004/05
               both arriving and departing aircraft.                                                                                                        • Ongoing studies re A380
                                                                                   Status: Ongoing
                                                                                   Progress:
                                                                                   • No major projects during the year.
                                                                                   • We have been identifying such modifications to the airfield taxiway
                                                                                       layout as may be needed in order to accommodate the A380
                                                                                       aircraft.
 LU3           Maintain Gatwick as a two terminal airport and, as                  Verification History                                                     Action Plan:
               appropriate, refit and extend the two terminals, and the            00/01    01/02     02/03     03/04     04/05     05/06     06/07         • Completion of new baggage
               buildings and facilities allied to them, in order to match their      ê        ê           ê      ê                                              reclaim area for South Terminal’s
               capacity with that of the runway and provide passengers and                                                                                      domestic passengers due in
               BAA’s business partners with facilities and services that meet                                                                                   Summer 2004.
               their needs whilst adding to BAA shareholder value.                 Status: Ongoing                                                          • STAX ongoing (for completion in
Gatwick Airport Sustainable Development Strategy and Legal Agreement: Verified Monitoring Report for the year ended 31 March 2004                                                     LAND USE



 Ref           Obligation, Commitment or Target                                      Status / Progress / Verification                                       2004/05 Action Plan / Remediation
                                                                                     Progress:                                                                 Summer 2005), followed by
                                                                                     • Construction start on the South Terminal arrivals extension (STAX)      reconfiguration within existing
                                                                                        commenced in Winter 2003/04                                            reclaim area.
                                                                                     • Development of new baggage reclaim area for South Terminal’s
                                                                                        domestic passengers commenced in winter 2003/04
 LU4           Provide aircraft stands sufficient in number and size to match        Verification History                                                   Action Plan:
               the airline requirements arising from their full use of available     00/01    01/02     02/03     03/04     04/05     05/06     06/07       • No major projects programmed for
               runway capacity, and configure the apron (ie stands and                 ê        ê           ê       ê                                           2004/05, other than in relation to
               taxiways) in a manner that optimises efficiency and provides                                                                                     work on the ground run pen (see
               for safety in use.                                                                                                                               GN9)
                                                                                     Status: Ongoing
                                                                                     Progress:
                                                                                     • No significant development during the year.
                                                                                     • For details of FEGP installation see AQ1.
 LU5           Seek to provide pier and satellite facilities that ensure pier        Verification History                                                   Action Plan:
               service to 90-95% of passengers at both North and South               00/01    01/02     02/03     03/04     04/05     05/06     06/07       • Pier 2 segregation due for
               Terminals and, in doing so, provide facilities and services that        ê        ê           ê       ê                                           completion in early summer 2004,
               meet passenger and airline expectations whilst adding to BAA                                                                                     followed by a ‘supernode’ for
               shareholder value.                                                                                                                               Gates 27 & 28 by the end of the
                                                                                     Status: Ongoing                                                            financial year.
                                                                                     Progress:                                                              • Pier 3 segregation ongoing (for
                                                                                     • Pier 2 segregation project in progress throughout the year.              completion towards the end of
                                                                                                                                                                2004
                                                                                     • Construction of Pier 3 segregation commenced
                                                                                                                                                            • Pier 6 construction ongoing, for
                                                                                     • Construction of Pier 6 re-commenced (having been halted, at a            completion in Spring 2005
                                                                                         very early stage of the programme, following the events of nine-   • ST coaching gate enhancements
                                                                                         eleven).                                                               programmed for 2005/06
                                                                                     • Design work on enhanced coaching gates for South Terminal
 LU6           Develop, or facilitate the provision of, cargo facilities suited to   Verification History                                                   Action Plan:
               the secure and efficient handling of such volumes of cargo as         00/01    01/02     02/03     03/04     04/05     05/06     06/07       • No major cargo projects anticipated
               will in future be shipped in the holds of aircraft flying on            ê        ê           ê       ê                                           in 2003/04
               passenger services to/from the airport.

                                                                                     Status: Ongoing
                                                                                     Progress:
                                                                                     • No significant developments during the year.
 LU7           Provide sites sufficient to accommodate airlines’ needs for the       Verification History                                                   Action Plan:
               maintenance of Gatwick-based and visiting aircraft, with an           00/01    01/02     02/03     03/04     04/05     05/06     06/07       • No major hangar projects
               emphasis (i) on their use for ramp and service checks and               ê        ê           ê       ê                                           anticipated in 2003/04
               casualty maintenance and (ii) on the operators’ adoption of
               maintenance regimes that avoid the significant use of runway
               capacity for runway crossings or for empty positioning flights        Status: Ongoing
               by aircraft being maintained at Gatwick or elsewhere.                 Progress:
                                                                                     • No significant developments during the year
Gatwick Airport Sustainable Development Strategy and Legal Agreement: Verified Monitoring Report for the year ended 31 March 2004                                              LAND USE



 Ref           Obligation, Commitment or Target                                     Status / Progress / Verification                                 2004/05 Action Plan / Remediation
 LU8           Seek to meet on-airport the requirements for sites or premises       Verification History                                             Action Plan:
               for occupation by businesses directly involved with the airport’s    00/01      01/02   02/03     03/04    04/05     05/06    06/07   • No major ancillary projects
               operation.                                                             ê         ê          ê      ê                                      anticipated during 2003/04


                                                                                    Status: Ongoing
                                                                                    Progress:
                                                                                    • No significant developments during the year
 LU9 (TS26)    Manage and as necessary improve the on-airport road system           See TS26                                                         See TS26
               so as to ensure that it continues to accommodate traffic flows
               safely and efficiently.
 LU10 (part    Develop a strategy for medium and long term improvements             See TS23                                                         See TS23
 in TS23)      to the coach station facilities at South Terminal and, in doing
               so, seek to realise opportunities for better interchange with
               rail and other non-car modes of surface transport.
 LU11 (part    Work closely with Railtrack and the train operators to assist        See TS21                                                         See TS21
 of TS21)      Railtrack in identifying a strategy for further enhancing the rail
               station and thereby encouraging “seamless” interchange
               between facilities.
 LU12 (part    Provide no more on-airport public car parking spaces than            See TS28                                                         See TS28
 of TS28)      necessary to achieve a total on- and off-airport supply that is
               commensurate, as at 31st December 2008 and subject to a
               review mechanism, with 40% of non-transfer air passengers
               choosing to use public transport for their surface journeys.
 LU13 (part    Provide no more BAA Gatwick managed on-airport staff car             See TS29                                                         See TS29
 of TS29)      parking spaces than justified, as at 31st December 2008, by a
               formula accounting for an increase in staff numbers and
               reduced car dependency, subject to the successful
               implementation of Fastway and there being no obligation on
               BAA Gatwick to reduce provision below the current total of
               6,400 spaces.
 LU14          Maintain a landscaped zone along the airport’s northern and          Verification History                                             Action Plan:
               north-western boundary, centred on the course of the River           00/01      01/02   02/03     03/04    04/05     05/06    06/07   • Refer to Landscape & Ecology
               Mole, separating airport activity in the north west zone from          ê         ê          ê      ê                                      section of this Report.
               adjacent rural areas and providing protection for communities
               in Surrey; BAA Gatwick’s rural landholdings east of the
               railway (outside the airport boundary) will be managed as part       Status: Ongoing
               of the “Strategic Gap” between the airport and Crawley.              Progress:
                                                                                    • Refer to Landscape & Ecology section of this Report.
Gatwick Airport Sustainable Development Strategy and Legal Agreement: Verified Monitoring Report for the year ended 31 March 2004                                                       GROUND
NOISE


GROUND NOISE
Overall Objective: To reduce airport ground noise at community locations, especially at night and where operationally practicable by 2010 on a
base of 1997

 Ref           Obligation, Commitment or Target                                   Status / Progress / Verification                                        2004/05 Action Plan / Remediation
 GN1 (AQ1)     Retrofit FEGP to all existing stands which currently do not have                                                                           See AQ1
               access to a supply by 31/3/05, subject to any approvals
               necessary to maintain the required number of operational
               aircraft stands
 GN2 (AQ2)     Fit FEGP to all new common user aircraft stands, (except                                                                                   See AQ2
               maintenance parking areas)*
 GN3 (AQ3)     Review by 31/03/01 and thereafter ensure compliance with                                                                                   See AQ3
               rules:
               • limiting the use of ground power units (GPUs) to times
                    when FEGP is not serviceable and
               • setting out optimum usage times of APUs, satisfying
                    operational requirements*
 GN4 (AQ4)     Review charging structures for FEGP to minimise the use of                                                                                 See AQ4
               APUs and consult with airline users by 31/3/01.*
 GN5 (AQ5)     Maintain the FEGP supply in good working order and restore                                                                                 See AQ5
               98% of faults within four hours.*
 GN6 (AQ6)     Work with NATS, Eurocontrol and airlines to investigate the                                                                                See AQ6
               advantages of introducing varied taxiing times for different
               stand areas to reduce emissions and the duration of ground
               noise on departure*
 GN7           Investigate and introduce opportunities for preferential use of    Verification History                                                    Action Plan:
               stands during the night quota period (2330 - 0600) where it        00/01    01/02     02/03     03/04    04/05     05/06     06/07         • .Agree protocol with airlines and
               would reduce noise at those community locations where              l
                                                                                  l          ê           ê     l (1)
                                                                                                               l                                              ground handlers and implement.
               benchmarks are exceeded

                                                                             Status:
                                                                             Progress:
                                                                             •    Protocol developed and currently being discussed with airlines
 Verifiers     The statement of progress in the 2004 Monitoring Report can be regarded as accurate.
 Opinion
               The commitment is essentially dependent on future development and as such is a long-term commitment. It is currently regarded by BAA Gatwick as on hold as there are no
               current plans to develop further stands. Therefore this commitment is neither on track or behind schedule. However, the principle of avoiding night taxiing has been established
               and the development of Pier 6 should attract use away from the perimeter stands at the airport.
 Recomm-       BAA Gatwick should ensure that if plans for new stands are developed preferential use is considered where it would reduce exposure of residential areas to night noise.
 endations
               BAA Gatwick’s Response: The situation is unchanged from last year. Environmental issues, along with the preferential use of stands is part of our planning process when building
               or reconstructing new stands. There have been no new stands built or re-development work carried out within the period reported on.
Gatwick Airport Sustainable Development Strategy and Legal Agreement: Verified Monitoring Report for the year ended 31 March 2004                                                       GROUND
NOISE

 Ref           Obligation, Commitment or Target                                  Status / Progress / Verification                                          2004/05 Action Plan / Remediation


 GN8           Introduce and enforce rules identifying the specific (noise-      Verification History                                                      Action Plan:
               optimum) routes by which aircraft will taxi to and from the       00/01       01/02   02/03    03/04     04/05      05/06     06/07         • On going as the airport develops
               new permanent stands during the night quota period                  ê          ê         ê     l (1)
                                                                                                              l


                                                                                 Status:
                                                                                 Progress:
                                                                                 •
 Verifiers     This is an ongoing commitment related to the development of new permanent stands. There has been no development of new stands, either built or planned. However, the
 Opinion       commitment is regarded as on track as the lack of development meant that the requirements of the commitment are currently not applicable.

 Recomm-       It is recognised that there has been no development or progress in relation to this commitment in the monitoring period and the 2004 Monitoring Report should state this (as
 endations     opposed to leaving it blank).

               BAA Gatwick’s Response: Ongoing as the airport develops. No new stands being built at present.

 GN9           Subject to obtaining planning permission for a Ground Run Pen     Verification History                                                      Action Plan:
               (GRP) with an operating regime that meets reasonable airline      00/01       01/02   02/03    03/04     04/05      05/06     06/07         • Following discussions with planning
               needs, linked to permission for taxiway and apron facilities in    l
                                                                                  l           ê         ê       ê                                              officers evaluate further options;
               the North West Zone, BAA Gatwick will build and commission                                                                                      • Effects on local communities of
               the GRP within 24 months of the date of the said permission.                                                                                         various heights of GRP walls
                                                                                 Status:                                                                       • Further alternative sites for GRP
 5.1           [NB: Text of this obligation is as revised by the Deed of         Progress:                                                                     • Modify planning application.
               Variation to the S106 Agreement, made on 27/12/01]                • Studies undertaken on site and design of GRP
                                                                                 • GRP supplier evaluation completed and supplier chosen.
               With the aim of reducing Ground Noise at Community
                                                                                 • Planning Application made to CBC
               locations caused by aircraft engine testing:
                                                                                 • Discussions taken place with planning officers
 5.1(i)        to build and commission a ground run pen as soon as
               possible and in any event within the period of 24
               months adjusted in accordance with (ii) below following
               the date of obtaining the last of the planning
               permissions and all other necessary consents (such
               permissions and consents to be satisfactory to the
               Company) for the following development at the Airport:
               (a) a ground run pen;
               (b) replacement n the North West Zone of the existing
                   single bay hangar 7 with a single bay hangar at a
                   scale sufficient to meet the maintenance needs of an
                   aircraft of a size up to and including the Boeing 747-
                   400 and the Boeing 777 together with associated
                   apron storage and office facilities comparable in scale
                   to those associated with hangar 7;

 5.1(ii)       the period of 24 months shall be reduced by the number
               of days elapsing between 31st December 2001 and the
Gatwick Airport Sustainable Development Strategy and Legal Agreement: Verified Monitoring Report for the year ended 31 March 2004                                        GROUND
NOISE

 Ref           Obligation, Commitment or Target                                 Status / Progress / Verification                             2004/05 Action Plan / Remediation
               date on which the last of planning applications for
               development in (i)(a) and (i)(b) above is submitted to
               the Borough Council;

 5.1(iii)      on or before 30th June 2002 to submit applications for
               planning permission for the development referred to in
               (i) above and to use all reasonable endeavours to secure
               such planning permission and all other necessary
               consents at the earliest opportunity thereafter ; and

 5.1(iv)       prior to the ground run pen becoming operational (and
               subject to the terms of the relevant necessary consents)
               to establish an operating regime that meets reasonable
               airline needs and in particular requires that subject to all
               reasonable constraints (such constraints to include those
               imposed by weather conditions) High Power Engine
               Testing does not take place at the Airport other than in
               the ground run pen.
 GN10          When preparing planning applications for developments that       Verification History                                         Action Plan:
               materially affect the ground noise from aircraft operations:     00/01       01/02   02/03    03/04   04/05   05/06   06/07   • Continue such scrutiny of the
               • identify on-airport sites where such noise barriers as might     ê          ê         ê      ê                                  implications of new developments
                  reasonably and feasibly be constructed could, in the                                                                           on the ground noise from aircraft
                  context of any achievable noise reductions at source,                                                                          operations
                  further and perceptibly reduce the levels of aircraft         Status:
                  ground noise exposure at community locations; and             Progress:
               • propose and, subject to planning permission, construct         •
                  such barriers as may thus be identified as appropriate to
                  the development.

 5.2           With the aim of mitigating the impact of Ground Noise at
               Community Locations :

 5.2(i)        before submitting any application for planning
               permission for development at the Airport which is
               considered by the parties to this Agreement to be likely
               to materially increase the impact of Ground Noise Caused
               by Aircraft Operations at a Community Location to
               identify on-Airport locations where the Company shall
               consider that taking into account all other noise
               mitigation measures a barrier or barriers could
               reasonably be built so as to ensure that the increased
               impact which the development would otherwise cause is
               perceptibly reduced; and
 5.2(ii)
               subject to obtaining planning permission for such
               development the terms of such permission the
               implementation of that development and obtaining all
               necessary consents for such barrier(s) (which the
               Company will use reasonable endeavours to obtain) to
Gatwick Airport Sustainable Development Strategy and Legal Agreement: Verified Monitoring Report for the year ended 31 March 2004                                        GROUND
NOISE

 Ref           Obligation, Commitment or Target                                   Status / Progress / Verification                             2004/05 Action Plan / Remediation
               use all reasonable endeavours to construct such
               barrier(s) before the development permitted is brought
               into use
 GN11 (AN2)    Complete a study, in consultation with neighbouring local                                                                       See AN2
               authorities to:
               • establish whether there is a case for a future BAA-funded
                   noise insulation scheme for existing residential properties;
                   and
               • if a case is established to identify the details of such a
                   scheme
               within 6 months of signing the proposed legal agreement with
               West Sussex County Council and Crawley Borough Council.
 GN12          Encourage the Highways Agency or appropriate authority to          Verification History                                         Action Plan:
               make appropriate use of noise reducing materials when laying       00/01       01/02   02/03    03/04   04/05   05/06   06/07   •
               new surfaces as part of junction improvements associated with       ê           ê         ê      ê
               the Development Strategy, where this would offer a
               significant reduction in noise.
                                                                                  Status:
                                                                                  Progress:
                                                                                  •
 GN13          Repeat background noise monitoring and the modelling of            Verification History                                         Action Plan:
               taxiing, APU and mobile equipment noise every three years by       00/01       01/02   02/03    03/04   04/05   05/06   06/07   • Complete surveys before 31/3/05
               31/3/02 and 31/3/05                                                 ê           ê       l
                                                                                                       l        ê

                                                                                  Status:
                                                                                  Progress:
                                                                                     •
Gatwick Airport Sustainable Development Strategy and Legal Agreement: Verified Monitoring Report for the year ended 31 March 2004                                            GROUND
NOISE




 Ref           Obligation, Commitment or Target                                  Status / Progress / Verification                                2004/05 Action Plan / Remediation
 GN14          The following indicators will be reported annually to the local   Verification History                                            Action Plan:
               community:                                                        00/01    01/02     02/03     03/04   04/05      05/06   06/07   • Continue to collate and report
               • availability and serviceability of FEGP                           ê        ê           ê      ê                                     FEGP, GPU, noise complaints and
               • FEGP/GPU use                                                                                                                        engine testing data
               • engine testing (time, location, duration)
                                                                                 Status: et
 10.2(ii)      To provide the Borough Council and the County Council             Progress::
               with annual reports (the first report to be provided              • See appendix. GN I: Ground Noise indicators
               within one year of the date of this Agreement) detailing
               the following matters:
               (a) the availability and serviceability of Fixed Electrical
                   Ground Power;
               (b) engine testing (including time place duration and
                   need); and
               (c) complaints related to the impact of ground noise.
Gatwick Airport Sustainable Development Strategy and Legal Agreement: Verified Monitoring Report for the year ended 31 March 2004   GROUND
NOISE


Appendix GN I: Ground Noise Indicators
REQUIREMENT

10.2(ii) To provide the Borough Council and the County Council with annual reports
(the first report to be provided within one year of the date of this Agreement)
detailing the following matters:
(a) the availability and serviceability of Fixed Electrical Ground Power;
(b) engine testing (including time place duration and need); and
(c) complaints related to the impact of ground noise

GN14 The following indicators will be reported annually to the local community:
• availability and serviceability of FEGP
• FEGP/GPU use
• engine testing (time, location, duration)

DATA

 (a) the availability of Fixed Electrical Ground Power
                 The percentage of time that on site equipment is available eg
                         in working order and not being maintained
   2003/04                                     >99%

 (c) complaints related to the impact of ground noise
                    Number of complaints received relating to ground noise
   2002/03

 (d) FEGP/GPU use
                   Number of occasions when GPU was observed being used
                                  when FEGP was available
   2002/03
Gatwick Airport Sustainable Development Strategy and Legal Agreement: Verified Monitoring Report for the year ended 31 March 2004                             LANDSCAPE AND ECOLOGY



LANDSCAPE & ECOLOGY
Overall Objectives:
• reduce the visual impact of the airport and its operations through reducing light pollution, high quality urban design and the use of off and on-
   airport landscape features and planting, where detailed visual assessments and consultation with residents deem it suitable.
• support local authorities in the implementation of their bio-diversity action plans, to enhance the ecological quality and habitat diversity of the
  local area, where relevant to Gatwick airport and having regard to bird hazard management

 Ref           Obligation, Commitment or Target                                   Status / Progress / Verification                                 2004/05 Action Plan / Remediation
 LE1           In association with development proposals, prepare and             Verification History                                             Action Plan:
               implement landscape schemes for the airport zones identified       00/01    01/02     02/03     03/04    04/05     05/06    06/07   • Continue to implement the
               as key for visual impact management of the airport.                  ê        ê           ê      ê                                      landscape strategy through relevant
                                                                                                                                                       developments.
 6.1(i)        With the aim of reducing the visual impact of proposed                                                                              • 04/05 continue to implement the
               development at the Airport to develop in consultation              Status:                                                              landscape strategy through specific
               with the Borough Council and the County Council                    Progress:                                                            developments
               landscaping schemes in conjunction with applications               • Ongoing for each development
               for planning permission for such development and
               subject to all necessary consents to implement the same
 LE2           Evaluate, in liaison with key stakeholders, the visual,            Verification History                                             Action Plan:
               landscape, ecological, drainage, acoustic and land use benefits    00/01    01/02     02/03     03/04    04/05     05/06    06/07   • Development requiring the
               and implications of raising the height of the bund alongside the    l
                                                                                   l         ê           ê      ê                                      construction of the higher bund
               1999 diversion of the River Mole to a maximum of thirteen                                                                               around the north-west zone is not
               metres above airport level (to 73 metres AOD).                                                                                          anticipated in 2004/05.
                                                                                  Status, LE2, 6.2(i) and 6.2(iii) completed; 6.2(ii) pending.
 6.2(i)        Within twelve months of the date of this Agreement to              Progress
               undertake at its own expense and in liaison with the               • Development in the NW Zone remained in abeyance during
               Borough Council the County Council adjoining local                     2003/04
               authorities and other appropriate statutory bodies an
               evaluation (‘the Evaluation’) of the visual landscape
               ecological drainage acoustic and land use benefits and
               implications of raising the height of the bunding
               alongside the 1999 diversion of the River Mole as shown
               coloured blue on Plan 1 to a height of 13 metres above
               the adjacent airport ground level (“the Bunding”) such
               Evaluation not to preclude consideration of variations to
               a higher or lower height together with other
               complementary or alternative measures where it may be
               appropriate in environmental and sustainability terms
               and to submit the results of the Evaluation to the
               Borough Council and County Council;

 6.2(ii)       Subject to obtaining all necessary consents (which the
               Company will use reasonable endeavours to obtain) to
               construct the Bunding and/or implement such
               complementary or alternative measures as may be
Gatwick Airport Sustainable Development Strategy and Legal Agreement: Verified Monitoring Report for the year ended 31 March 2004                               LANDSCAPE AND ECOLOGY



 Ref           Obligation, Commitment or Target                              Status / Progress / Verification                                         2004/05 Action Plan / Remediation
               identified by the Evaluation as being appropriate in
               environmental and sustainability terms and (unless it is
               agreed otherwise by the Borough Council) to complete
               the same before bringing into use any aircraft
               maintenance (excluding the ground run pen referred to
               in Obligation 5.1) or freight operations or any other
               building development above single storey in the North
               West Zone ; and

 6.2(iii)      Coincident with the Evaluation to undertake at its own
               expense and in liaison with the Borough Council the
               County Council adjoining local authorities and other
               appropriate statutory bodies an assessment of the
               potential for enhanced bunding and/or other measures
               on the western and northern sides of the North
               Terminal’s current long stay car park to provide visual
               screening of future airport developments (the
               assessment to encompass the feasibility of implementing
               the said measures) and to submit the results of the
               assessment to the Borough Council and the County
               Council.
 LE3           Continue to have regard to high quality urban design in our   Verification History                                                     Action Plan:
               proposals for airport development.                            00/01    01/02     02/03     03/04     04/05     05/06     06/07         • Work through the BAA design team
                                                                               ê        ê           ê       ê                                             on new building projects.


                                                                             Status:
                                                                             Progress:
                                                                              • GAL continues to place emphasis on the quality of our designs
                                                                                   for refurbished and new buildings at the airport. For all major
                                                                                   buildings projects we employ architects who work closely with
                                                                                   our in-house design managers who both work to agreed
                                                                                   design standards and to objectives which ensure architectural
                                                                                   fit and consistency with the existing landscape. During the year
                                                                                   we have completed the detailed design of the South Terminal
                                                                                   Arrivals Extension (STAX) and the Pier 3 Segregation projects
                                                                                   both of which are now in the construction phase and we made
                                                                                   significant advances in the construction of the Pier 2
                                                                                   Segregation project and Pier 6. We have ensured that all of
                                                                                   these projects fit consistently with the architectural landscape
                                                                                   of Gatwick and the Pier 3 Segregation and Pier 6 projects in
                                                                                   particular make their own architectural statements.

                                                                             We make planning consultations and applications as appropriate and
                                                                             these provide the opportunity for local authorities to comment on our
                                                                             proposed designs.
Gatwick Airport Sustainable Development Strategy and Legal Agreement: Verified Monitoring Report for the year ended 31 March 2004                                LANDSCAPE AND ECOLOGY



 Ref           Obligation, Commitment or Target                              Status / Progress / Verification                                         2004/05 Action Plan / Remediation
                                                                             It is also worth noting that during 2003-4 BAAplc appointed its second
                                                                             generation of framework suppliers including architects and we have
                                                                             now appointed world class architectural practices (Nicholas Grimshaw
                                                                             & Partners) to advise on the design of our future projects.
 LE4           Seek to minimise the potential occurrence of annoyance in     Verification History                                                     Action Plan:
               neighbouring communities as a result of any light pollution   00/01     01/02     02/03     03/04     04/05     05/06      06/07       • Continue to implement the light
               associated with new developments.                              l
                                                                              l         l
                                                                                        l           ê      ê                                              pollution strategy through
                                                                                                                                                          developments.
 6.5           With the aim of reducing light pollution from the                                                                                      • Introduce a replacement stand
               Airport:                                                      Status: Ongoing (6.5(i) complete)                                            lighting scheme for the 130/140
 6.5(i)                                                                      Progress:                                                                    stands. The proposed numbers of
               by 31st March 2001 to prepare and submit to the County        • BAA Gatwick’s strategy for minimising light pollution was                  luminaries has been reduced and
               Council and the Borough Council a lighting strategy for           completed in March 2001                                                  the luminaries have improve optics
               the Airport such strategy to deal with the issues of          • Our internal process for the environmental assessment of projects          to reduce the upward light
               (a) improving the directivity of existing light fittings          includes consideration of light pollution impacts.                       pollution.
                   installed on the Airport;
                                                                             • Examples of external lighting installed in 2003/04 that have been
               (b) levels of illumination; and
                                                                                 designed to minimise light pollution include:
               (c) the management of energy use caused by lighting;
                   and                                                            • Replacement of the luminairies on the North Terminal upper
 6.5(ii)                                                                              forecourt road lighting. This scheme substantially reduced
               to evaluate the potential impact of light pollution in the             upward lighting, saved energy and illuminated the road with
               context of each new planning application or                            white light rather than yellow.
               consultation for development at the Airport
 LE5           Develop bio-diversity enhancement and management plans        Verification History                                                     Action Plan:
               for:                                                          00/01     01/02     02/03     03/04     04/05     05/06      06/07       • Plans for a proposed environmental
               • BAA’s “off-airport” land east of the railway                  ê        ê           ê      l (1)
                                                                                                           l                                              education centre east of railway are
               • Brockley Wood                                                                                                                            being developed.
               • Gatwick’s water courses, such as Mans Brook and                                                                                      • The environmental benefits and
                    Crawter’s Brook (in conjunction with the Environment     Status:                                                                      practicalities of a ford across
                    Agency)                                                  Progress:                                                                    Gatwick Stream are being
               and thereafter implement these plans, and the management      • The plans for the environmental centre are being progressed.               evaluated.
               and monitoring plans for the diverted River Mole, including   • The ford option is awaiting a relevant project to mitigate and fund    • How to encourage biodiversity
 6.1(ii)       appropriate arrangements for access on foot                       its construction                                                         around Brockley Wood and Mann’s
                                                                             • Bio-diversity enhancements in Brockley wood and Mann’s Brook               Brook with proposed development
               By 31st March 2002 to develop in consultation with the            are awaiting appropriate development.                                    in the NW Zone is being evaluated.
               Borough Council the County Council and other                                                                                           • 04/05 action plan – pilot educational
               appropriate statutory bodies bio-diversity enhancement                                                                                     tours through land East of Railway
               and management plans (and thereafter to implement
               such plans in accordance with the timetable set out
               therein) for
               (a) the land belonging to the Company which does not
                   form part of the Airport and which is to the east of
                   the railway;
               (b) Brockley Wood; and
 6.1(iii)      (c) the water courses on the land such water courses to
                   include Mans Brook and Crawter’s Brook

               By 30th September 2004 to implement the Mole
Gatwick Airport Sustainable Development Strategy and Legal Agreement: Verified Monitoring Report for the year ended 31 March 2004                                    LANDSCAPE AND ECOLOGY



 Ref           Obligation, Commitment or Target                                   Status / Progress / Verification                                        2004/05 Action Plan / Remediation
               Management Plan
 Verifiers     The statement of progress as detailed in the 2004 Monitoring Report is accurate and the 2003 action plan has been implemented.
 Opinion
               Overall, Casella Stanger was pleased to observe the progress with regard to developing and implementing BAPs at BAA Gatwick.

 Recomm-       2004 signals the end of the formal five year period for the BAP for the River Mole. At this point, it has not been established if another BAP will be developed. BAA Gatwick should
 endations     ensure that a new BAP is developed and implemented for the River Mole. This also applies to other areas such as Mann’s Brook, Crawter’s Brook, Brockley Wood and the Land East
               of the Railway, where the BAPs should be further formalised and continue to be implemented

               BAA Gatwick’s Response: Depending upon future developments, BAA Gatwick will further consider how to progress the recommendations during 2005.

 LE6           Develop a landscape strategy identifying appropriate               Verification History                                                    Action Plan:
               opportunities for off-airport planting to screen views from        00/01       01/02   02/03    03/04    04/05     05/06     06/07         • Implement strategy through future
               specific locations in association with proposals for particular      ê          l
                                                                                               l         ê      ê                                             development (on going)
               airport developments

 6.3           By 31st March 2002 following consultation with the                 Status:
               Borough Council the County Council and adjoining local             Progress:
               authorities to publish and implement thereafter in                 •
               accordance with the timescale therein set out a
               landscape strategy which identifies opportunities for off-
               Airport planting which would screen views of the
               Airport such strategy to pay regard to the visual impact
               of development proposed at the Airport
 LE7           In association with particular airport developments, investigate   Verification History                                                    Action Plan:
               the opportunities for and benefits of the translocation of         00/01       01/02   02/03    03/04    04/05     05/06     06/07         • Evaluate worth of translocation if
               woodland/ hedgerows to on or off-airport locations                   ê          ê         ê      ê                                             there is appropriate development
                                                                                                                                                              on the airport
                                                                                                                                                          • 04/04 action plan – awaiting
                                                                                  Status:                                                                     appropriate development
                                                                                  Progress:
                                                                                  • Awaiting appropriate development

 LE8           Replace on a two for one basis any established trees lost as a     Verification History                                                    Action Plan:
               result of airport development, and on a one for one basis any      00/01       01/02   02/03    03/04    04/05     05/06     06/07         • The varying projects have been
               replacement trees that are subsequently lost                         ê          ê       l
                                                                                                       l        ê                                             developed on the two-trees-for-one
                                                                                                                                                              principle will be recorded on a
 6.4           To fund the replacement on a two-for-one basis of all                                                                                          graphical database for ease of use.
               trees which have been in place for at least three years            Status:                                                                 • 04/05 action plan – ongoing
               and which are lost as a result of any development at the           Progress:                                                                   recording of tress lost and gained.
               Airport from the date of this Agreement save that any              • Spreadsheet database developed
               trees which were provided under this obligation and
               which are themselves lost as a result of such
               development or fail to survive for more than three years
               shall only be replaced on a one-for-one basis
Gatwick Airport Sustainable Development Strategy and Legal Agreement: Verified Monitoring Report for the year ended 31 March 2004                                   LANDSCAPE AND ECOLOGY




 Ref           Obligation, Commitment or Target                                     Status / Progress / Verification                                     2004/05 Action Plan / Remediation
 LE9           Support the work of the Horley Crawley Countryside                   Verification History                                                 Action Plan
               Management Project to achieve habitat improvements in                00/01    01/02     02/03     03/04   04/05   05/06     06/07         •    Continue to work in partnership
               Gatwick’s locality and, in particular, to provide until 31st March     ê        ê           ê     l (2)
                                                                                                                 l                                            with the HCCMP to review the
               2004 (and then review) annual core funding based on the                                                                                        purpose of the project and support
               lesser of:                                                                                                                                     a more strategic approach to the
               • 20% of the aggregate monetary contributions by local               Status: On Target                                                         activities of the Project
                   authorities in the preceding financial year;                     Progress                                                             •    Continue to work in partnership
               • £12,500.                                                           •     BAA Gatwick has provided HCCMP funding in 2001/02; 2002/03;         with the HCCMP to develop an
                                                                                          and 2003/04, respectively. For example, in 2003/04 BAA              environmental education resource
 6.6           In each financial year up to and including the financial                                                                                       east of the railway.
               year 2003-2004 to pay to the County Council as agent for                   Gatwick provided HCCMP with £11,080 (£6,689.40 for vehicle
                                                                                                                                                         •    This commitment will also be
               the Horley Crawley Countryside Management Project the                      lease and £4,390 excess). In addition, in 2003/04 BAA Gatwick       supported through CS13, CS14
               lesser of:                                                                 also provided £5,162 for the Gatwick Environment Centre (GEC)       and CS15..
               (i) 20% of the total sums paid to the said Project for the                 Co-ordinator part time post (up to January 2004); and £9,000 has
                    purposes of its activities in the previous financial year             been released for GEC equipment so far.
                    by the local authorities; and                                   • BAA Gatwick is directly involved in the review of the HCCMP with
               (ii) twelve thousand five hundred pounds (£12,500)
                                                                                        its partner funders. BAA Gatwick has pledged a further £20,000
                                                                                        to the HCCMP for additional equipment and fit out costs out of the
                                                                                        Gatwick Environment Centre in 2004/05.
                                                                                    • A Project Plan has been developed for the BAA Gatwick
                                                                                        Environment Centre on airport land east of the railway. £145,000
                                                                                        budgeted to develop the existing Rolls Farmhouse into an
                                                                                        environmental education centre for schools and the local
                                                                                        community, including £35,000 for sustainable developments. Due
                                                                                        to access issues, planning permission has yet to be sought and
                                                                                        opportunities to use the land for environmental education activities
                                                                                        are currently being explored.
                                                                                    • Progress also made on this commitment through CS13, CS14 and
                                                                                        CS15.
 Verifiers     •     Overall, this commitment is on track and the work of the HCCMP is ongoing. Casella Stanger was particularly impressed by the partnership approach of the Project and wide
 Opinion             range of projects that have been undertaken. The project monitoring and feedback processes can also be regarded as best practice, especially with regard to quantification
                     of volunteer hours and activities. This level of achievement is due to the hard work and commitment of the HCCMP and its partners. This support should be maintained to
                     ensure the continued success of the Project.
               •     The 2003 action plan has been implemented, however there is no statement of progress contained in the 2004 Monitoring Report. This should be inserted in order to reflect
                     all the good work that is undertaken by the HCCMP.

 Recommen      •    BAA Gatwick should insert a statement of progress into the 2004 Monitoring Report in order to capture all the good work of the HCCMP during 2003/04. This could include
 dations            cross reference to the Community Commitment (e.g. CS 13, 14 and 15)

               BAA Gatwick’s response - statement of progress has been inserted into the 2004 Monitoring Report
Gatwick Airport Sustainable Development Strategy and Legal Agreement: Verified Monitoring Report for the year ended 31 March 2003   LANDSCAPE AND
ECOLOGY




  (b) engine testing
                  Day Runs         Night Runs            Total
     Apr                 40                  0               40
     May                 48                  2               50
      Jun                55                  1               56
      Jul                56                  1               57
     Aug                 46                  1               47
     Sep                 50                  0               50
      Oct                45                  0               45
     Nov                 52                  0               52
     Dec                 35                  0               35
      Jan                40                  0               40
     Feb                 30                  1               31
     Mar                 37                  0               37
     Total             534                   6              540

 Detailed engine testing data covering date, time, duration and location
 has been forwarded to WSCC and CBC
Gatwick Airport Sustainable Development Strategy and Legal Agreement: Verified Monitoring Report for the year ended 31 March 2004                                                WATER
QUALITY


WATER QUALITY
Overall Objective: To manage the surface water control systems and activities which impact on it to ensure discharge consents are met

 Ref           Obligation, Commitment or Target                              Status / Progress / Verification                                       2004/05 Action Plan / Remediation
 WQ1           Use computer modelling of run-off from the North West Zone    Verification History                                                   Action Plan:
               to fully understand the impact of the increased impermeable    00/01    01/02     02/03    03/04     04/05     05/06    06/07        • No significant activity on the overall
               area                                                            ê        ê           ê       ê                                           plan for the zone currently
                                                                                                                                                        anticipated in 2004/05

                                                                             Status:
                                                                             Progress:
                                                                             •
 WQ2           Agree discharge consents with the Environment Agency for      Verification History                                                   Action Plan:
               the North West Zone                                            00/01    01/02     02/03    03/04     04/05     05/06    06/07        • No significant activity on the overall
                                                                               ê        ê           ê       ê                                           plan for the zone currently
                                                                                                                                                        anticipated in 2004/05
                                                                                                                                                    • See also WQ3
                                                                             Status:
                                                                             Progress:
                                                                             •
 WQ3           Work with the Environment Agency to develop the detailed      Verification History                                                   Action Plan:
               plans for water quality management from the new zone           00/01    01/02     02/03    03/04     04/05     05/06    06/07        • No significant activity on the overall
                                                                                       07/08     08/09                                                  plan for the zone currently
                                                                               ê        ê           ê       ê                                           anticipated in 2004/05
                                                                                                                                                    •
                                                                             Status:
                                                                             Progress:
                                                                             • Decision was taken not to proceed with new long-term car park in
                                                                                 the North West Zone.
 WQ4           Finalise, implement and enforce the Company’s pollution       Verification History                                                   Action Plan:
               prevention best practice guide through issuing rules to all    00/01    01/02     02/03    03/04     04/05     05/06    06/07        • Continue to implement training
               airport users.                                                 l (2)
                                                                              l         ê           ê     l (2)
                                                                                                          l                                             program for Best Practice Pollution
                                                                                                                                                        Prevention.
                                                                                                                                                    • Managing Directors Instruction,
                                                                             Status:                                                                    “Controls to prevent unauthorised
                                                                             Progress:                                                                  discharges to foul or surface water
                                                                             • Best practice guide talks attended by Engineering Duty Managers,         and or land to be reissued”.
                                                                                   Airside Operation Duty Managers, Project Development Managers,   • New Pollution Prevention Best
                                                                                   and aircraft handing agents.                                         Practice guide to follow reissued
                                                                             • Best Practice Pollution Prevention Guide reviewed                        MDI
 Verifiers     The statement of progress contained in the 2004 Monitoring Report is accurate and the 2003 action plan has been implemented.
 Opinion
               Overall the commitment is on track. Progress with regard to implementing the PPBPG has been superseded by the MDIs, which are in the process of being updated. Once they are
Gatwick Airport Sustainable Development Strategy and Legal Agreement: Verified Monitoring Report for the year ended 31 March 2004                                                        WATER
QUALITY

 Ref           Obligation, Commitment or Target                                 Status / Progress / Verification                                           2004/05 Action Plan / Remediation
               published, BAA Gatwick then plan to update the PPBPG although there are no timescales defined for this exercise.

 Recomm-       •    BAA Gatwick should continue to ensure that the organisational structure allows for sufficient resources to implement the PPBPG and address strategic water quality issues and
 endations          recommendations from other audit exercises (e.g. environmental targets and those within the Water Quality Review Report, October 2003 etc).
               •    Timescales should be defined for the update of the PPBPG and publication of all the MDIs.

               BAA Gatwick’s Response: BAA accepts the recommendations of the report, it will continue to ensure that there are sufficient resources to address strategic water quality issues.
               The MDIs will be published during November 2004 and the work has started on updating the Pollution Prevention Best Practice Guide.


 WQ5           Develop and implement a communications plan to improve           Verification History                                                       Action Plan:
               understanding and awareness amongst the airport                   00/01    01/02     02/03      03/04     04/05      05/06     06/07        • See WQ 4
               community.                                                         ê        ê           ê        ê                                          • Continue to work with Group
                                                                                                                                                               Environment to ensure courses
                                                                                                                                                               developed as part of the Group
                                                                                Status:                                                                        wide training strategy meet
                                                                                Progress:                                                                      Gatwick’s needs.
                                                                                • An environmental training needs analysis has been produced for
                                                                                    Gatwick, which includes requirements for training relating to
                                                                                    water quality. This has been incorporated into the Gatwick airport
                                                                                    training needs analysis. BAA plc are now developing a group wide
                                                                                    training strategy that will meet the training needs of Gatwick.
                                                                                    The first training courses forming part of this strategy will be
                                                                                    launched in 2004.
                                                                                • Best practice pollution prevention guide talks have continued
                                                                                    throughout the year (see WQ4)
                                                                                • An environmental information pack for new property tenants has
                                                                                    been developed; this includes a section about water quality.
                                                                                • A water quality awareness section has been developed for the
                                                                                    revised Retail ‘Banana book’, this is issued to all concessionaires.
 WQ6           Maintain guidance on the storage of fuel and the reporting of    Verification History                                                       Action Plan:
 (AQ20)        spillages, thereby encouraging best practice.                                                                                               • Work with airport companies to
                                                                                 00/01    01/02     02/03      03/04     04/05      05/06     06/07
                                                                                  ê        ê           ê       l (1)
                                                                                                               l                                               ensure compliance with Control of
                                                                                                                                                               pollution (Oil storage) regulations
                                                                                                                                                               2001
                                                                                Status:                                                                    • Aircraft fuel spill cleanup at point of
                                                                                Progress:                                                                      spill.
                                                                                • Invited EA to Gatwick to identify oil storage installations that
                                                                                    require immediate work to comply with Control of pollution (Oil
                                                                                    storage) regulations 2001
                                                                                • Project set up to upgrade oil storage areas identified by EA visit.
                                                                                • Continuing survey of all oil storage facilities throughout the airport
                                                                                    to ensure that by September 2005 all oil storage facilities will
                                                                                    comply with Control of pollution (Oil storage) regulations 2001
                                                                                • A company with the capability to clear up large oil spills has been
Gatwick Airport Sustainable Development Strategy and Legal Agreement: Verified Monitoring Report for the year ended 31 March 2004                                                        WATER
QUALITY

 Ref           Obligation, Commitment or Target                                  Status / Progress / Verification                                           2004/05 Action Plan / Remediation
                                                                                   sourced and added to GAL’s supplier list.
                                                                              • Work has been undertaken to investigate the possibility of cleaning
                                                                                   up aircraft fuel spills at point of spill.
 Verifiers     The statements in the 2004 Monitoring Report are accurate and all elements of the 2003 action plan have been fully implemented.
 Opinion
               Overall good progress has been made towards this commitment. Casella Stanger was particularly pleased to observe increased liaison with internal and external stakeholders, such
               as the EA, the Airport Fire Service, tenants and the property team, to help promote performance improvement.

 Recommen      •    BAA Gatwick should ensure that the organisational structure allows sufficient resources to continue the inspection progress and compliance with legislation, as well as
 dations            addressing the strategic water quality issues and recommendations from other audit exercises (e.g. environmental targets, Water Quality Review October 2003, etc).

               BAA Gatwick’s Response: BAA accepts the recommendations of the report, it will continue to ensure that there are sufficient resources to address strategic water quality issues.
               A map will be produced showing the location of all bulk fuel and oil stores on the Airport.

 WQ7           Undertake monitoring of BOD (Biological Oxygen Demand) and        Verification History                                                       Action Plan:
               COD (Chemical Oxygen Demand).                                      00/01    01/02     02/03     03/04      04/05     05/06     06/07         • Continue to extend range of data
                                                                                   ê         ê        l
                                                                                                      l          ê                                              logged on the operation of D pond.


                                                                                 Status:
                                                                                 Progress:
                                                                                 • A stored digital record of the two D pond BOD analysers and
                                                                                     lagoon COD analyser is now available.
                                                                                 • Thames water using the GAL monitoring and flow records to
                                                                                     invoice GAL for lagoon effluent treatment.
                                                                                 • EA have been sent data relating to D pond BOD.
 WQ8           Monitor water volumes to ensure avoidance of flooding             Verification History                                                       Action Plan:
               downstream.                                                        00/01    01/02     02/03     03/04      04/05     05/06     06/07         • Work with the EA to establish
                                                                                   l
                                                                                   l        l
                                                                                            l           ê        ê                                              reliable river Mole flow data
                                                                                                                                                            • Calibrate D outfall flow monitor to
                                                                                                                                                                ensure accuracy of monitoring.
                                                                                 Status:
                                                                                 Progress:
                                                                                 •    Have had communication with the EA regarding the use of their
                                                                                     river flow data to regulate D ponds flow to the River Mole, further
                                                                                     progress is held up due to the possible relocation of the EA gauging
                                                                                     station south of the runway.
                                                                                 • D pond hydro brake discharge flows are now digitally logged.
                                                                                 • EA have been sent data relating to D pond volumes and pump run
                                                                                     times.
 WQ9           The following indicators will be reported annually:               Verification History                                                       Action Plan:
               • number of Environment Agency reports of non-                     00/01    01/02     02/03     03/04      04/05     05/06     06/07         • Continue to monitor and report
                   compliance;                                                     ê        ê           ê        ê                                              BOD at D pond out fall and the
               • average Biochemical Oxygen Demand (BOD) discharged at                                                                                          number of occasions of non-
Gatwick Airport Sustainable Development Strategy and Legal Agreement: Verified Monitoring Report for the year ended 31 March 2004                            WATER
QUALITY

 Ref           Obligation, Commitment or Target                              Status / Progress / Verification                       2004/05 Action Plan / Remediation
                   the outfall                                                                                                         compliance.
 10.2(iv)                                                                    Status:
               To provide the County Council and the Borough Council         Progress:
               with an annual report (the first of which to be provided      •
               within one year of the date of this Agreement)
               specifying
               (a) the number of reports made by the Environment
                   Agency on non-compliance by the Company with
                   discharge consents; and
               (b) the average biological oxygen demand discharged
                   at the Outfall.
Gatwick Airport Sustainable Development Strategy and Legal Agreement: Verified Monitoring Report for the year ended 31 March 2004                                       WATER
QUALITY

Appendix WQ I: Water Quality Indicators

REQUIREMENT

10.2(iv) To provide the County Council and the Borough Council with an annual report (the first of which to be provided within one year of the date of this Agreement) specifying
(a) the number of reports made by the Environment Agency on non-compliance by the Company with discharge consents; and
(b) the average biological oxygen demand discharged at the Outfall

WQ9 The following indicators will be reported annually:
• number of Environment Agency reports of non-compliance;
• average Biochemical Oxygen Demand (BOD) discharged at the outfall

DATA

 (a) the number of reports made by the Environment Agency on non-
 compliance by the Company with discharge consents
                        Number of EA reports of non-compliance
   2001/02                               See WQ9

 (b) the average biological oxygen demand discharged at the Outfall
                         Average BOD discharged at the outfall
   2001/02                               6.7 mg l-
Gatwick Airport Sustainable Development Strategy and Legal Agreement: Verified Monitoring Report for the year ended 31 March 2004
WASTE


WASTE
Overall Objectives: By using its influence and practical measures within its control BAA Gatwick aims to achieve producer responsibility for waste
minimisation in line with the Government’s vision for sustainable waste management through:
• reductions in the overall waste which is generated per passenger by airport operators and managed through BAA contracts by 2005 on
1999/2000 base
• reduction in waste sent to landfill by increasing waste recycled to 30% by 2010, with an interim objective to 15% by 2005 on a 1999/2000
base.

 Ref           Obligation, Commitment or Target                                  Status / Progress / Verification                                           2004/05 Action Plan / Remediation
 WM1           Develop and implement a process to accurately measure             Verification History                                                       Action Plan:
               waste from all sources to enable identification of the waste       00/01    01/02     02/03      03/04     04/05     05/06     06/07         • Additional SITA staff member to
               producer and introduce incentives to encourage airlines and                 07/08     08/09                                                      assist with office paper collection
               tenants to reduce and segregate waste.                             l (2)
                                                                                  l          ê          ê       l (1)
                                                                                                                l                                               and glass from caterers (back-door
                                                                                                                                                                collection)
                                                                              Status: On Target
                                                                              Progress:
                                                                              • Waste Workshop formed for both Retail and Operations.
                                                                              • Dedicated SITA operative employed to collect office paper.
                                                                              • Cooking oils now sent for Bio-fuel.
                                                                              • Addition 2 members of SITA staff manning landside and airside
                                                                                  areas
 Verifiers     The statement of progress as provided in the 2004 Monitoring Report is wholly accurate.
 Opinion
               The actions outlined in the 2003 Monitoring Report have all been implemented.

               Good progress has been made this year; for example the completion of a 24-hour waste recording exercise [May 2004] with a subsequent week-long exercise planned for
               September 2004. The May 2004 task investigated waste volumes produced by Retailers and Tenants and should provide a breakthrough by highlighting organisations that are not
               making use of the innovative solutions provided by BAA Gatwick, i.e. in the form of the free back-door collections.

               We were pleased to observe that the “Meet the Property Department” exhibition included a stand promoting waste and recycling at the airport and that BAA Gatwick had
               investigated a potential solution to “closing the loop” for used cooking oils produced on site. We were also pleased to note that BAA Gatwick, Fernley & OCS [BAA Gatwick airline
               contract cleaners] had visited Frankfurt-am-Main Airport to see how this airport had successfully worked with airlines and land-based business partners to minimise waste to landfill
               and boost recycling rates to approximately 90%.

 Recommen      We were pleased to observe that BAA Gatwick’s requirements in relation to this commitment have been met. However, BAA Gatwick should continue to liase and further
 dations       accurately measure, where practicable, Retailer’s and Tenant’s waste in order to facilitate development of appropriate baseline data and reduction targets.

               BAA Gatwick’s Response:        - Additional 7 day 24 hour manning of ST Landside Dock trial undertaken to establish good retailer practice.
                                              - New waste contract is to allow for better customer waste management.
 WM2           Provide waste management infrastructure that ensures              Verification History                                                      Action Plan:
               legislative compliance, and facilitates producer identification    00/01    01/02    02/03     03/04     04/05      05/06    06/07          • Back door collection of glass and
               and waste segregation, eg:                                                  07/08    08/09                                                      retail cardboard
Gatwick Airport Sustainable Development Strategy and Legal Agreement: Verified Monitoring Report for the year ended 31 March 2004
WASTE

 Ref           Obligation, Commitment or Target                                    Status / Progress / Verification                                          2004/05 Action Plan / Remediation
               •   larger on-airport CARE facility to increase recycling ability     ê          ê          l
                                                                                                           l         ê                                       •   Investigation into compactor with
               •   refurbish terminals’ goods-in/waste away areas                                                                                                weighing facility
               •   segregated bins in public areas of terminals (subject to                                                                                  •   Composting trial on-site for “green”
                                                                                   Status: On Target
                   security requirements)                                                                                                                        waste
               •   investigate the potential for composting non-MAFF               Progress:
                   regulated waste                                                 • Public recycling bins installed in ST & NT
               •   investigate the potential for a central retail delivery         • New composting facility for organic waste provided at CARE
                   warehouse to rationalise packaging waste.                       • New compactor in ST IDL waste area replacing existing bin system
                                                                                   • Refurbishment of ST ILD waste area
                                                                                   • NT Landside waste dock project partially complete
 WM3           Develop a communications process with airlines, business            Verification History                                                      Action Plan:
               partners and airline servicing companies to improve                 00/01       01/02     02/03      03/04     04/05      05/06      06/07    • Visit to other foreign airports to
               performance, for example through waste minimisation clubs                       07/08     08/09                                                   compare waste facilities
               such as Retail Catering Golden Bin Award, to gain ownership           ê          l
                                                                                                l          ê         ê                                       • Presentation to ST & NT retailers re
               and heighten understanding.                                                                                                                       waste and recycling
                                                                                                                                                             • Continuing waste workshops with
                                                                                   Status: On Target
                                                                                                                                                                 Airfield Ops and retailers
                                                                                   Progress:                                                                 • Attend regional waste summit.
                                                                                   • Retail and Airfield Ops waste club set up, with actions being           • Extend collections for retail facilities
                                                                                       progressed.                                                               to include cardboard and glass
                                                                                   • NT & ST BU target to reduce waste in landside compactors                    (back-door)
                                                                                   • SITA operative airside and landside to help advise waste site users.    • Terminal waste target to reduce
                                                                                                                                                                 landside compactor waste by 3%.
 WM4           Manage waste through the supply chain, including the                Verification History                                                      Action Plan:
               development of performance indicator/targets for waste              00/01       01/02     02/03      03/04     04/05      05/06      06/07    • Implement new waste
               minimisation with commercial penalties/incentives.                              07/08     08/09                                                   questionnaires across all waste
                                                                                     ê          l
                                                                                                l          ê         ê                                           related acquisitions & suppliers &
                                                                                                                                                                 report progress against SEP’s.
                                                                                                                                                             • Continue monitoring aggregate
                                                                                   Status:                                                                       recycling
                                                                                                                                                             • New Waste Management contract
                                                                                         •     Ongoing
                                                                                                                                                                 out to tender
                                                                                   Progress:                                                                 • Continue monitoring Pier 6 project

                                                                                         •     Waste questionnaires & scoring criteria included in all
                                                                                               appropriate acquisitions

                                                                                         •     High profile Pier 6 project highlighted waste as key impact
                                                                                               and undertook a specific programme to increase off-site
                                                                                               prefabrication, segregate & reduce on-site waste, re-use
                                                                                               excavated land for landscaping, minimise road traffic
                                                                                               movements & deliveries. Excellent progress made against
                                                                                               each identified impact

                                                                                         •     Targets achieved for recycled aggregate (82.5%)
 WM4           Manage waste through the supply chain, including the                Verification History                                                      Action Plan:
               development of performance indicator/targets for waste              00/01       01/02     02/03      03/04     04/05      05/06      06/07    • Establish high risk baseline measures
Gatwick Airport Sustainable Development Strategy and Legal Agreement: Verified Monitoring Report for the year ended 31 March 2004
WASTE

 Ref           Obligation, Commitment or Target                              Status / Progress / Verification                                          2004/05 Action Plan / Remediation
               minimisation with commercial penalties/incentives.                        07/08   08/09                                                     this financial year.
                                                                               ê          l
                                                                                          l         ê       ê                                          •   Continue monitoring aggregate
                                                                                                                                                           recycling
                                                                             Status:
                                                                             Progress:
                                                                             •
 WM5           Implement BAA’s five year construction waste strategy at      Verification History                                                      Action Plan:
               Gatwick.                                                      00/01       01/02   02/03     03/04     04/05     05/06     06/07         • Continue to recycle construction
                                                                                         07/08   08/09                                                     waste through construction waste
                                                                             l (1)
                                                                             l            ê      l (1)
                                                                                                 l          ê                                              contract
                                                                                                                                                       • Ensure construction waste is
                                                                                                                                                           managed through BAA Gatwick’s
                                                                             Status:                                                                       EMS with clear responsibilities,
                                                                             Progress:                                                                     management processes and
                                                                             • Waste recycling continues through the Group Waste Management                monitoring in place.
                                                                                 contract and also separate arrangements within the Pavement           • Monitor and report construction
                                                                                 and Infrastructure Team (concrete recycling). Over 80% recycling          waste recycled in the Monitoring
                                                                                 is regularly achieved.                                                    and Sustainability reports.
                                                                             • Waste management activity is arranged from the Environmental
                                                                                 assessment stage of each project with monitoring and assurance
                                                                                 provided through the waste management supplier. AMA
                                                                                 Construction’s emphasis towards off site fabrication and pre -
                                                                                 assembly serves to minimise waste produced on site
                                                                             • Monitoring and reporting continues. Improvements to this are at
                                                                                 present being sought through the current tendering process for
                                                                                 the Group wide waste contract.
 WM6           Incorporate waste minimisation into new build projects to     Verification History                                                      Action Plan:
               address “back of house” issues.                               00/01       01/02   02/03     03/04     04/05     05/06     06/07         • Implement BAA Environmental
                                                                                         07/08   08/09                                                     Assessment process on all new build
                                                                               ê          ê         ê       ê                                              projects (ongoing)

                                                                             Status:

                                                                             Progress:
                                                                             All projects follow the environmental assessment process and as part of
                                                                             that opportunities for waste minimisation and management are
                                                                             discussed with the GAL Waste Manager. Suitable opportunities within
                                                                             projects are subjected to cost:benefit analysis before adoption within
                                                                             new developments.

                                                                             During 2003-4 we have developed designs for a number of major
                                                                             projects with waste minimisation and management in mind including a
                                                                             new catering area in the North Terminal departure lounge and new
                                                                             staff restaurant facilities at both North and South Terminals. The key
                                                                             aspects of the waste strategy for these projects is as follows:-
Gatwick Airport Sustainable Development Strategy and Legal Agreement: Verified Monitoring Report for the year ended 31 March 2004
WASTE

 Ref           Obligation, Commitment or Target                               Status / Progress / Verification                                   2004/05 Action Plan / Remediation
                                                                              •   back of house collection schemes
                                                                              •   cardboard collection
                                                                              •   old oil containers marked up then capped and sealed for Sita
                                                                                  transportation to the Care Centre
                                                                              •   separation of food waste

                                                                              •
 WM7           To provide the County Council and the Borough Council with     Verification History                                               Action Plan:
               annual reports (the first of which to be provided within one   00/01     01/02    02/03     03/04     04/05     05/06     06/07   • Ongoing month recording and
               year of the date of this Agreement) which provide details of             07/08    08/09                                               reporting streams, with monthly
               the following:                                                     ê      ê           ê       ê                                       report produced.
               • total waste arising (tonnes)                                                                                                    • Produce waste section of annual
               • waste per passenger                                                                                                                 report
                                                                              Status: On Target
               • percentage recovered - recycled/energy recovery
               • percentage disposed                                          Progress:
                                                                              • Annual Environmental Report includes relevant waste figures
 10.2(iii)     To provide the County Council and the Borough Council          • Monthly monitoring of all waste streams, with monthly report
               with annual reports (the first of which to be provided             produced.
               within one year of the date of this Agreement) which
               provide details of the following:
               (a) total waste (tonnes) produced at the Airport;
               (b) average waste produced per passenger;
               (c) the percentage of waste recovered by recycling and
                energy recovery; and
               (d) the percentage of waste disposed
Gatwick Airport Sustainable Development Strategy and Legal Agreement: Verified Monitoring Report for the year ended 31 March 2004
WASTE


                                                                                                DATA
Appendix WM I: Waste Indicators                                                                  (a) Total waste Produced (tonnes)
REQUIREMENT                                                                                                                         Total waste produced (tonnes)

10.2(iii) To provide the County Council and the Borough Council with annual reports                2002/03                                     15506
(the first of which to be provided within one year of the date of this Agreement)
which provide details of the following:
(a) total waste (tonnes) produced at the Airport;                                                (b) Average waste produced per passenger (kg)
(b) average waste produced per passenger;                                                                                  Average waste produced per passenger (kg)
(c) the percentage of waste recovered by recycling and energy recovery; and
(d) the percentage of waste disposed                                                               2002/03                                      0.52

WM7: The following indicators will be used annually to measure performance:
• total waste arising (tonnes)
                                                                                                 c) The percentage of waste recovered by recycling and energy recovery;
• waste per passenger
• percentage recovered - recycled/energy recovery                                                                Percentage of waste recovered by recycling and energy recovery
• percentage disposed                                                                                                                         (%)
                                                                                                   2002/03                                      15.8

                                                                                                 (d) The percentage of waste disposed
                                                                                                                                percentage of waste disposed (%)
                                                                                                   2002/03                                      84.2
BAA Gatwick Airport Sustainable Development Strategy and Legal Agreement: Monitoring Report for the year ended 31st March 2004                                 ENERGY USE AND CLIMATE
CHANGE



ENERGY USE AND CLIMATE CHANGE

Overall Objectives:
• to achieve a reduction in CO2 emissions associated with airport site energy consumption of 51% per passenger by 2010 on 1990.
• to increase the use of renewable energy through a renewable energy demonstration project

 Ref          Obligation, Commitment or Target                                Status / Progress / Verification                                           2004/05 Action Plan / Remediation
 CC1          Complete the installation of energy meter-readers (“meter       Verification History                                                       Action Plan:
              tree” project) to enable business units to manage energy        00/01     01/02     02/03     03/04      04/05     05/06     06/07         • Complete the installation of the
              consuming equipment                                                       07/08     08/09                                                      remaining meters within Gatwick’s
                                                                                ê
                                                                                ê        ê
                                                                                         ê         ê
                                                                                                   ê         l
                                                                                                             l                                               principal office properties
                                                                                                                                                         • .
                                                                              Status:: Ongoing
                                                                              Progress:
                                                                              • Accountability for energy at Business unitlevel is an accepted part
                                                                                 of business unit planning and accountability.
                                                                              • A sub metering project is now complete and energy usage is now
                                                                                 tracked to most sub systems with significant energy use such as
                                                                                 FEGP,HVAC, Baggage systems and some Passenger sensitive
                                                                                 equipment.
                                                                              • Improved sub metering to Gatwick’s principal office block is not yet
                                                                                 complete 40% (approximately) of the scheduled installation
                                                                                 remains to be completed.
                                                                              • Improved metering is now available to 98% of retail units
 CC2          Investigate the opportunities and costs associated with the     Verification History                                                       Action Plan:
              installation of a central combined heat and power station       00/01     01/02     02/03     03/04      04/05     05/06     06/07
              (CHP) on airport, as opposed to conventional supplies and CHP             07/08     08/09
              for individual developments                                       ê
                                                                                ê        ê
                                                                                         ê         ê
                                                                                                   ê          ê
                                                                                                              ê

                   st
 7.1          By 31 March 2002 to undertake at its own expense an
              assessment of the opportunity for and the costs of the          Status: complete
              installation of a central combined heat and power               Progress:
              station at the Airport and to provide the results of the        • This item was reported as a completed obligation in the 2002-03
              assessment to the Borough Council and the County                    report. Stangers confirmed this in their environmental audit report.
              Council
 CC3          Investigate the potential for renewable energy either through   Verification History                                                       Action Plan:
              procurement or through installation of renewable technology     00/01     01/02     02/03     03/04      04/05     05/06     06/07         • Develop a solar heating solution to
              at Gatwick, following the recommendations made by Forum                   07/08     08/09                                                      the toilets on Pier 3 segregation
              for the Future                                                    ê
                                                                                ê       l (2)
                                                                                        l         ê
                                                                                                  ê           ê
                                                                                                              ê                                              project.
                                                                                                                                                         • Ensure that renewable energy is a
                                                                                                                                                             consideration for each major
                                                                              Status: Ongoing
                                                                                                                                                             project.
                                                                              Progress:                                                                  • Publication of .BAA’s CO2 strategy
                                                                              • Following on from the ESD report Gatwick identified a
BAA Gatwick Airport Sustainable Development Strategy and Legal Agreement: Monitoring Report for the year ended 31st March 2004                                          ENERGY USE AND CLIMATE
CHANGE


Ref           Obligation, Commitment or Target                                    Status / Progress / Verification                                                2004/05 Action Plan / Remediation
                                                                                          Photovoltaic opportunity on its LTCP reception project. This was
                                                                                          delivered in Febuary 2004.
                                                                                  •       Planned use of renewables at Rolls Farm has been delayed
                                                                                          because of wildlife habitation and planning issues.
CC4           Identify the costs and benefits of energy saving measures on a      Verification History                                                         Action Plan:
              life-cycle basis and include CO2 reduction targets in the project   00/01         01/02     02/03     03/04     04/05     05/06      06/07      •  Gatwick will continue to target its
              process.                                                                          07/08     08/09                                                  projects
                                                                                  l (1)
                                                                                  l              ê
                                                                                                 ê        ê
                                                                                                          ê          ê
                                                                                                                     ê
                                                                                                                                                              • It will continue to review processes
                                                                                                                                                                 and systems which deliver energy
                                                                                  Status:                                                                        efficiency without compromising the
                                                                                  Progress:                                                                      expectations of or customers or
                                                                                  • Gatwick has a robust Environmental assessment system for all its             stakeholders.
                                                                                      major projects. Eenergy targeting is an established part of that
                                                                                      assessment system.
                                                                                  • Having achieved a 23% CO2 saving refurbishing Multi-storey no 2 a
                                                                                      project to refurbish car no 3 is targeted to improve on those
                                                                                      savings.
§11.17        Our objective in relation to existing buildings is to achieve by    Verification History                                                            Action Plan:
              2005, on a 1999/2000 base, a 12.5% reduction in CO2                 00/01         01/02     02/03     03/04     04/05     05/06      06/07          • Gatwick has committed itself to a
              emissions associated with energy consumption within BAA                           07/08     08/09                                                       4% CO2 reduction target based on
              Gatwick’s control                                                       ê
                                                                                      ê          ê
                                                                                                 ê         ê
                                                                                                           ê         ê
                                                                                                                     ê                                                a predicted growth of energy use.
                                                                                                                                                                  • This target will (If met) reduce
                                                                                  Status: ongoing                                                                     Gatwick energy use below the
                                                                                                                                                                      current year 03-04.
                                                                                  Progress:                                                                       • By accepting this target Gatwick is
                                                                                  • Gatwick is committed to a CO2 reduction for all of BAA delivered                  demonstrating its commitment to
                                                                                      energy (absolute energy target). Gatwick recognises that most of                energy related CO2 reduction.
                                                                                      the site energy is used by tenants, retailers, and others providing a
                                                                                      service to Gatwick customers.
                                                                                  • Gatwick recognised that a controlled energy tartet (Energy use
                                                                                      within BAA control) was difficult to quantify year on year given the
                                                                                      diversity of the site. It was therefore changed in 2000 to the a
                                                                                      more transparent target which is a total site target This is energy
                                                                                      supplied to Gatwick Airport regardless of who subsequently uses it.
                                                                                      Gatwick stopped the calculation of controlled energy in 2000.
                                                                                  • Despite a growth in its facilities Gatwick’s CO2 emission are
                                                                                      currently (in absolute terms) 6% lower than in 1999/2000.
                                                                                  • In 1999-2000 the total site energy related CO2 emissions was
                                                                                      94,087,196 kgs in the current year the emissions were 88,182,424
                                                                                      Kgs
CC5           Identify methods for reducing CO2 emissions including:              Verification History                                                            Action Plan:
              • the opportunities and cost of each potential energy saving        00/01         01/02     02/03     03/04     04/05     05/06      06/07          • To continue to influence projects to
                  measure to identify the best business solutions;                              07/08     08/09                                                       deliver best practice solutions.
              • development of energy plans for appropriate projects;                 ê
                                                                                      ê          ê
                                                                                                 ê         ê
                                                                                                           ê         ê
                                                                                                                     ê                                            • Researching of best practice solution
              • performance indicators for electrical contractors;                                                                                                    appropriate to the business need.
              • temperature change trials                                                                                                                         • Develop benchmark energy data by
BAA Gatwick Airport Sustainable Development Strategy and Legal Agreement: Monitoring Report for the year ended 31st March 2004                                    ENERGY USE AND CLIMATE
CHANGE


Ref           Obligation, Commitment or Target                                    Status / Progress / Verification                                          2004/05 Action Plan / Remediation
                                                                                                                                                                increasing and refining the energy
                                                                                  Status: ongoing                                                               benchmarks.
                                                                                  Progress:                                                                 •   Provide an energy audit of major
                                                                                  • Gatwick has identified energy reduction projects for its business           capital projects
                                                                                      units.
                                                                                  • Issues and opportunities are shared with other BAA airports so that
                                                                                      best practice best value solution can be understood and shared.
                                                                                  • The project opportunities are continuously updated.
                                                                                  • On major capital projects there is promotion of best practice
                                                                                      solutions. This promotion has lead to some significant changes such
                                                                                      as Lighting controls and start on demand control for escalators and
                                                                                      passenger conveyors
                                                                                  • Performance indicators for new contractors were reported on in
                                                                                      02-03.
                                                                                  • The temperature trial was a reported on as complete in 02-03.
§11.18        Our objective in relation to other parties is to achieve by 2010,   Verification History                                                      Action Plan:
              on a 1999/2000 base, a 5% reduction in CO2 emissions                00/01     01/02     02/03     03/04     04/05     05/06     06/07         • See 11.17 above.
              associated with energy consumption by retail and property                     07/08     08/09
              tenants (excluding ground lessees)                                    ê
                                                                                    ê        ê
                                                                                             ê        ê
                                                                                                      ê         l (2)
                                                                                                                l


                                                                             Status: ongoing
                                                                             Progress:
                                                                             • See 11.17 above
Verifiers     The statement of progress provided in the 2003 Monitoring Report is accurate and the 2003 action plan has been implemented.
Opinion
              BAA Gatwick has made good progress in the implementation of energy reduction initiatives in general. A CO2 reduction of 1.42% on the previous year was achieved for Gatwick
              Airport as a whole - this takes the overall CO2 reduction from the 1999/2000 baseline to 6.3%.

              However, although during last year’s audit it was noted that there was data available for the 2001/ 2002 baseline for retail and 2002/ 2003 baseline for property, % CO2
              reductions have not been measured for property and retail specifically. Energy consumption by retail and property is being addressed as part of the CO2 reductions for the site as a
              whole. Casella Stanger is therefore unable to determine whether the commitment is on track.

Recomm-       •    The BAA Gatwick’s Energy Manager would like to redefine this commitment to refer to total site performance. Casella Stanger agree that this commitment should be
endations          reviewed. The commitment should be further aligned with BAA plc Group and BAA Gatwick Sustainable Development objectives and targets. The outcome of the Master
                   Plan review as required by the Government’s Aviation White Paper may provide an opportunity for such a review.
              •    BAA Gatwick should continue to concentrate on trying to establish energy usage for retail and property tenants, e.g. by making use of the previous retail and property baseline
                   data available and of the energy meters installed during 2003/04.

              BAA Gatwick’s Response: BAA Gatwick confirms that this is a fair reflection of Gatwick's position. It is addressing the issue of retail and property energy data.


CC6           Establish baseline emissions for best practice energy               Verification History                                                      Action Plan:
              consumption in retail outlets and tenanted areas and work           00/01     01/02     02/03     03/04     04/05     05/06     06/07         • The retail and tenant baseline
              with tenants to reduce CO2 emissions.                                         07/08     08/09                                                     energy usage will be reviewed and
                                                                                    ê
                                                                                    ê       l (3)
                                                                                            l         ê
                                                                                                      ê          ê
                                                                                                                 ê                                              updated.
                                                                                                                                                            • Gatwick Property have agreed to
 BAA Gatwick Airport Sustainable Development Strategy and Legal Agreement: Monitoring Report for the year ended 31st March 2004                             ENERGY USE AND CLIMATE
 CHANGE


 Ref           Obligation, Commitment or Target                             Status / Progress / Verification                                          2004/05 Action Plan / Remediation
                                                                                                                                                          engage their tenants in promoting
                                                                            Status: ojngoing                                                              energy efficiency and achieve a
                                                                            Progress:                                                                     energy reduction in the office block
                                                                            • In 02-03 Gatwick carried out a major study in retail energy use.            energy usage.
                                                                                This is then used to discuss energy usage in shop refurbishment       •   Retailers be encouraged to pursue
                                                                                proposals as part of an environmental assessment process.                 energy efficient measures when
                                                                            • Baseline consumption audits were carried out on all Gatwick’s               refurbishing retail outlets
                                                                                office blocks with a view to targeting reductions in 20 04-05
                                                                            • Baseline consumption audits were carried out on some of the
                                                                                Gatwick’s operational buildings (Fire Station, Ground operations
 CC7           Develop and implement an awareness plan to change the        Verification History                                                      Action Plan:
               culture of the airport community to one of “switching off     00/01    01/02     02/03     03/04     04/05     05/06      06/07        • Certain BAA buildings have been
               when not in use”                                                       07/08     08/09                                                     targeted to improve there energy
                                                                              ê
                                                                              ê        ê
                                                                                       ê        ê
                                                                                                ê          ê
                                                                                                           ê                                              usage by giving the building
                                                                                                                                                          manager half hour energy data.
                                                                                                                                                          The building managers well be able
                                                                            Status: ongoing
                                                                                                                                                          to monitor there own performance.
                                                                            Progress:                                                                 • A similar trial is proposed for small
                                                                            • Gatwick delivered energy awareness training to retail shop                  operational areas in the South and
                                                                                managers.                                                                 North Terminal.
                                                                            • Gatwick also promoted energy efficiency to as part of                   • Work with group utilities to develop
                                                                                environmental awareness training to airfield operational personnel.       an awareness raising campaign
                                                                            • Energy issues were promoted to reinforce existing awareness.
 CC8           Report externally on the energy consumption and CO2          Verification History                                                      Action Plan:
               emissions data, in our annual performance report.             00/01    01/02     02/03     03/04     04/05     05/06      06/07        • Gatwick will continue to monitor
                                                                                      07/08     08/09                                                     and report energy usage on a
 10.2(v)       To submit to the Borough Council and the County                ê
                                                                              ê        ê
                                                                                       ê        ê
                                                                                                ê          ê
                                                                                                           ê                                              monthly basis.
               Council an annual report (the first of which to be                                                                                     • Business unit usage will continue to
               provided within one year of the date of this Agreement)                                                                                    be reported and discussed at
               detailing                                                    Status: ongoing
                                                                                                                                                          monthly meetings.
               (a) energy consumption from building related activities      Progress:                                                                 • Gatwick overall performance will
               at the Airport; and                                         • BAA GROUP utility team carries out Monitoring and management of              continue to be an agenda item at
               (b) carbon dioxide emissions associated with such              energy consumption.                                                         Gatwick’s Sustainability Board
               activities                                                  • The energy performance is reported monthly to Gatwick’s                      meeting held 6 times per year.
                                                                              sustainability Board




Appendix CCI - Climate Change Indicators
REQUIREMENT

10.2(V) To submit to the Borough Council and the County Council an annual report (the first of which to be provided within one year of the date of this Agreement) detailing
(a) energy consumption from building related activities at the Airport; and
(b) carbon dioxide emissions associated with such activities
 BAA Gatwick Airport Sustainable Development Strategy and Legal Agreement: Monitoring Report for the year ended 31st March 2004   ENERGY USE AND CLIMATE
 CHANGE

CC8: Report externally on the energy consumption and CO2 emissions data, in our annual performance report.

DATA

 (a) energy consumption from building related activities at the Airport
                           Total energy consumption (kwhs)
   2002/03                             244,586,160

 (b) carbon dioxide emissions associated with such activities
                        Total carbon dioxide emissions (kgCO2)
   2002/03                           88,182,424 Kgs
BAA Gatwick Airport Sustainable Development Strategy and Legal Agreement: Monitoring Report for the year ended 31st March 2004                         CRAWLEY BOROUGH COUNCIL



CRAWLEY BOROUGH COUNCIL
Ref           Obligation, Commitment or Target                                Verification / Status / Progress                                   2004/05 Action Plan / Remediation
11.1          To use reasonable endeavours to ensure that the works           Verification History                                               Action Plan:
              necessary for the implementation of FastWay will be             00/01     01/02     02/03     03/04     04/05     05/06   06/07    Work with the other Fastway partners
              commenced by April 2002 in accordance with the                            07/08     08/09                                          to achieve the implementation of phase
              timetable in the Local Transport Plans for West Sussex                                                                             2 and 3 of the scheme.
                                                                                  ê      ê                   ê
              and Surrey                                                                                                                         Start initial consideration of potential
                                                                              Status: On Target                                                  future extensions to Fastway.
                                                                                                                                                 Continue to negotiate S106
                                                                              Progress:                                                          agreements with developers.
                                                                              • CBC continue to be a committed and active
                                                                                  member of the FastWay partners                                 Wording of commitment is now out of
                                                                              • CBC paid a contribution of £1m with further                      date.
                                                                                  monies committeed.
                                                                              • S106 planning agreements continue to be
                                                                                  negotiated with developers to secure monies
                                                                                  towards the construction of FastWay
                                                                              • Fastway services started operating in September
                                                                                  2003.
11.2          To hold an annual meeting with other relevant Local             Verification History                                               Action Plan:
              Authorities and the company on issues relating to air           00/01     01/02     02/03     03/04     04/05     05/06   06/07    Meeting to be arranged 2003/04.
              quality impact of operations at the airport and to                        07/08     08/09
              exchange or relevant data/information at the time
                                                                                  ê      ê                   ê
                                                                              Status: On Target
                                                                              Progress:
                                                                              • A meeting took place with relevant authorities and BAA Gatwick
                                                                                  on 19 January 2003
11.3(i)       Unless material considerations indicate otherwise to            Verification History                                               Action Plan:
              implement policy GAT8 of the Crawley Borough Local              00/01     01/02     02/03     03/04     04/05     05/06   06/07    LDF programme is for preferred options
              Plan 2000 under which proposals for new airport related                   07/08     08/09                                          paper to be published in autumn 2004.
              car parking will be permitted on off-airport sites only in                                                                         Any applications will be assessed against
                                                                                  ê      ê                   ê
              limited circumstances;                                                                                                             latest policies.
                                                                              Status: On going
11.3(ii)      In any review of the Local Plan to give due consideration
              to the need to maintain policies which aim to constrain         Progress:
              increases in airport related car parking on off-airport sites   • Planning Permission was refused for airport related
                                                                                  car parking on the following sites in Crawley
                                                                                  Borough: (No applications in 2003)
                                                                                      • CR/2002/0159/FUL – Renaissance Hotel
                                                                                          Povey Cross
                                                                                      • CR/2003/0508/FUL – Blackcorner Wood,
                                                                                          Balcombe Road (Appeal dismissed in 2003)

                                                                              •   A Local Development Statement (replacement for
                                                                                  Local Plan) is currently being drafted. The review
                                                                                  will include a reassessment of Policy GAT8 to
BAA Gatwick Airport Sustainable Development Strategy and Legal Agreement: Monitoring Report for the year ended 31st March 2004                                  CRAWLEY BOROUGH COUNCIL


Ref           Obligation, Commitment or Target                                 Verification / Status / Progress                                           2004/05 Action Plan / Remediation
                                                                                   ensure off-airport car parking will only be
                                                                                   permitted in exceptional circumstances. Initial
                                                                                   drafts of LDF include policy on long term airport car
                                                                                   parking.

11.4          To use all monies received from the company pursuant             Verification History                                                       Action Plan:
              to obligation 3.3 strictly towards the cost of the                00/01    01/02     02/03      03/04     04/05      05/06    06/07
              monitoring scheme in respect of the payment or                             07/08     08/09
              payments were made provided that the payment to a
                                                                                 ê        ê                    ê
              Local Authority with environmental health powers for
              such purpose will release the Borough Council from any           Status: Completed
              further obligation in respect thereof
                                                                               Progress:
                                                                               • Full payment made to RBBC in 2001/02
11.5          To provide the Company with annual reports containing            Verification History                                                       Action Plan:
              all data on matters relating to employment in the area of         00/01    01/02     02/03      03/04     04/05      05/06    06/07         Crawley Economic Profile to be
              the Borough Council.                                                       07/08     08/09                                                  completed and sent to BAA Gatwick by
                                                                                                                                                          end of 2004.
                                                                                 ê        ê                   l (2)
                                                                                                              l

                                                                                  Status: On going Target missed but will be picked up
                                                                                  again
                                                                                  Progress:
                                                                                  • No economic profile was produced last year due to staff shortages ,
                                                                                      but expected to produce economic profile for 2004/05 Monitoring
                                                                                      year'
Verifiers     •    Data on matters relating to employment form part of the ‘Crawley Economic Profile’ report which is produced in April each year and CBC is therefore fulfilling its requirements
Opinion            under this commitment.
              •    An Annual Report was produced in April 2004 and as such the statement of progress in the 2004 Monitoring Report is incorrect as this states that the report was not produced
                   due to staff shortages. This is due to lack of staff handover to the new staff responsible for this in the CBC Economic Development Department, and lack of communication
                   between those that compile the report and those that provide it to BAA Gatwick.
              •
Recomm-       •    The statement of progress in the 2004 Monitoring Report needs to be changed to reflect the fact that the 2004 Economic Report was produced in Spring 2004 (April).
endations     •    CBC should further formalise the process for producing the Annual Economic Report and providing this to BAA Gatwick. For example, by improving staff handover processes
                   and/or inclusion in job description.

              Crawley Borough Council’s Response: The production of an annual economic profile is already highlighted as a specific task in the Service Plan for the Economic Development
              Unit of the Borough Council. We will add an additional reference in the Service Plan to ensure that BAA Gatwick need to receive a copy to meet the requirements of the
              commitment. The profile will also be further improved by the inclusion of a Gatwick Section in the report.
11.6          To run a Gatwick Officers group for interested Local             Verification History                                                     Action Plan:
              Authorities.                                                      00/01     01/02     02/03     03/04      04/05  05/06     06/07         Meetings to be arranged as required.
                                                                                         07/08     08/09
                                                                                 ê        ê                    ê
                                                                               Status: On going
                                                                               Progress:
                                                                               • Gatwick Officers Group met 6 times during 2003/04 on 10/04/03;
BAA Gatwick Airport Sustainable Development Strategy and Legal Agreement: Monitoring Report for the year ended 31st March 2004                             CRAWLEY BOROUGH COUNCIL


Ref           Obligation, Commitment or Target                             Verification / Status / Progress                                          2004/05 Action Plan / Remediation
                                                                               18/06/03; 23/07/03; 09/09/03; 04/12/03; and 05/02/04. It is
                                                                               intended that the Group will meet at least 4 times during the
                                                                               forthcoming year in accordance with the ‘Memorandum of
                                                                               understanding’ agreed between the Gatwick Authorities
11.7          To use reasonable endeavours to consult with all             Verification History                                                      Action Plan:
              adjacent Local Authorities on any proposals for               00/01    01/02      02/03     03/04      04/05     05/06      06/07      Ongoing
              development at the airport.                                            07/08      08/09
                                                                            l (2)     ê                    ê
                                                                           Status: On going
                                                                           Progress:
                                                                           • All surrounding Gatwick local Authorities were satisfied with
                                                                               consultation arrangements as agreed in the ‘Gatwick Airport Joint
                                                                               Liaison Arrangements – Procedures and Programme’ (See Action
                                                                               Point XX from Joint Authorities Meeting on XXX December 02).
11.8          To spend all income raised by any levy it shall raise on     Verification History                                                      Action Plan:
              the use of the Local Road Network excluding on-street         00/01    01/02      02/03     03/04      04/05     05/06      06/07
              parking charges or on-Airport parking facilities to                    07/08      08/09
              promote in any way it shall think fit (subject to
                                                                             ê        ê                    ê
              consultation with the Gatwick Area Transport Forum) the
              use by passengers and staff travelling overland to and       Status: Obligation not triggered
              from the Airport of modes of transport other than the
              private car and encouragement of staff car-sharing.          Progress:
                                                                           • To date the Borough Council has not introduced levies. At present
                                                                               it has no plans to do so. The matter however, will be continually
                                                                               reviewed in the context of rolling forward and revising the Local
                                                                               Transport Plan.
11.9          To use reasonable endeavours to encourage Railtrack to       Verification History                                                      Action Plan:
              bring forward by 2005 a strategy and programme for            00/01    01/02      02/03     03/04      04/05     05/06      06/07      Continue to lobby relevant authorities.
              improving the rail station at the Airport to facilitate                07/08      08/09
              transport interchange.
                                                                             ê        ê                    ê
                                                                           Status: On going
                                                                           Progress:
                                                                           • High level meetings continued to be held with SRA/CBC/WSCC/BAA
                                                                           • Reference to rail station included in Regional Transport Strategy
11.10(i)      To monitor compliance with the obligations of the            Verification History                                                      Action Plan:
              Borough Council and to provide the results of that            00/01    01/02      02/03     03/04      04/05     05/06      06/07
              monitoring to the Company for inclusion in the                         07/08      08/09
              Monitoring Report to be prepared by the Company in
              accordance with the timetable and requirements set out         ê       l (2)                 ê
              in Obligation 10.1                                           Status: On target and on going
11.10(ii)     To pay an equal contribution with the Borough Council        Progress:
              towards the 50% cost of the Environmental Consultant         • The Borough Council continues to monitor compliance with its
                                                                               obligations and has provided results of monitoring for inclusion in
BAA Gatwick Airport Sustainable Development Strategy and Legal Agreement: Monitoring Report for the year ended 31st March 2004                           CRAWLEY BOROUGH COUNCIL


Ref           Obligation, Commitment or Target                             Verification / Status / Progress                                         2004/05 Action Plan / Remediation
              to be appointed pursuant to Obligation 10.1                      this report.
                                                                           •   The Borough Council will pay its contribution to the environmental
                                                                               consultants fees in accordance with this obligation when required
                                                                               to do so.
Gatwick Airport Sustainable Development Strategy and Legal Agreement: Verified Monitoring Report for the year ended 31 March 2004                                      WEST SUSSEX
COUNTY COUNCIL


WEST SUSSEX COUNTY COUNCIL

 Ref           Obligation, Commitment or Target                              Verification / Status / Progress                                        2004/05 Action Plan / Remediation
 12.1          To use reasonable endeavours to ensure that the works         Verification History                                                    Action Plan:
               necessary for the implementation of Fastway will be           00/01    01/02     02/03     03/04     04/05    05/06     06/07         • Phase 2 bus services to start
               commenced by April 2002 in accordance with the                         07/08     08/09                                                    September 2004.
               timetable in the Local Transport Plans for West Sussex          ê        ê           ê      ê
               and Surrey
                                                                             Status: Ongoing
                                                                             Progress:
                                                                             • Phase 1 works were completed in August 2003.
                                                                             • Phase 1 bus services started 1st September 2003.
                                                                             • Phase 2 works commenced in June 2003 as planned. Due for
                                                                                 completion in September 2004.
                                                                             • Phase 3a works are due to commence August 2004 with
                                                                                 completion in May 2005.
                                                                             • Phase 3b works are due to commence in January 2005.
 12.2          To provide the Company with annual reports containing         Verification History                                                    Action Plan:
               all data acquired by the County Council (other than from      00/01    01/02     02/03     03/04     04/05    05/06     06/07         • Permanent traffic counters will
               the Company) on matters relating to the following:                     07/08     08/09                                                    provide an ongoing monitor of road
               (a) employment in the area of the County Council; and         l (1)
                                                                             l          ê           ê      ê                                             traffic entering/leaving the airport.
               (b) highway use and modal split in Crawley Borough
                    and the northern parts of Horsham and Mid Sussex
                    Districts                                                Status: Ongoing
                                                                             Progress:
                                                                             (a) Annual employment survey completed in March 2004.
                                                                             (b)
                                                                             •    Crawley/Haywards Heath area home interview survey was carried
                                                                                  out in Autumn 2003.
                                                                             •    Travel survey results from the home interview survey in the
                                                                                  Crawley/Haywards Heath area have been supplied to BAAG (20th
                                                                                  May 2004)
                                                                             •    The County Council has continued to receive information from the
                                                                                  permanent traffic counters installed at Gatwick in May 2002.
                                                                             •    Results from automatic “cordon” counts have been offered to
                                                                                  BAAG (20th May 2004)




                                                                                                                                                                                           92
Gatwick Airport Sustainable Development Strategy and Legal Agreement: Verified Monitoring Report for the year ended 31 March 2004                                          WEST SUSSEX
COUNTY COUNCIL



 12.3          In any review of the Structure Plan to give due                  Verification History                                                      Action Plan:
               consideration to the need to include policies which seek         00/01     01/02     02/03     03/04     04/05     05/06     06/07         • Adoption of Structure Plan Review
               to prevent or constrain increases in airport related car                   07/08     08/09                                                     programmed for June 2004.
               parking on off–airport sites                                       ê       ê            ê        l
                                                                                Status: Ongoing
                                                                                Progress:
                                                                                • Policy included in draft Structure Plan Review.
                                                                                • Examining panel recommendations have been considered by
                                                                                     WSCC.
 Verifiers     The statements in the 2004 Monitoring Report are accurate and the 2003 action plan has been fully implemented. The review of the Structure Plan has given due consideration to
 Opinion       the need to include policies which seek to prevent or constrain increases in airport related car parking on off–airport sites. These are contained within Policy NE19 of the West
               Sussex Structure Plan, 2001-2016. Subject to the lifting of the Government Holding Direction, the Structure Plan could be formally adopted in October 2004. There have been no
               further development of airport related car parking on off–airport sites to date.

               Casella Stanger was particularly impressed with the formalised stakeholder consultation process that was undertaken to inform the content of the revised Structure Plan.

 Recomm-       There are no recommendations
 endations
 12.4          To spend all income raised by any levy it shall raise on         Verification History                                                      Action Plan:
               the use of the Local Road Network excluding on-street            00/01     01/02     02/03     03/04     04/05     05/06     06/07         • WSCC has not introduced levies and
               parking charges or on-Airport parking facilities to                        07/08     08/09                                                     has no current plans to do so.
               promote in any way it shall think fit (subject to                  ê        ê           ê       ê
               consultation with the Gatwick Area Transport Forum) the
               use by passengers and staff travelling overland to and           Status: Pending
               from the Airport of modes of transport other than the            Progress:
               private car and encouragement of staff car-sharing               • Obligation not triggered
 12.5          To use all monies received from the Company pursuant             Verification History                                                      Action Plan:
               to Obligations 2.2 and 2.11 (together with any interest          00/01     01/02     02/03     03/04     04/05     05/06     06/07         • The Highways Agency in association
               accruing thereon) strictly towards the cost of the                         07/08     08/09                                                     with the BAA are to develop
               transport or highway scheme in respect of which the                ê        ê           ê       ê                                              options and identify programmes
               payment or payments were made provided that the                                                                                                for the proposed improvement of
               payment to a relevant Highway Authority for such                 Status: Pending                                                               M23 Junction 9 and M23 Gatwick
               purpose will release the County Council from any further         Progress:                                                                     spur Junction 9a.
               obligation in respect thereof                                    • Payment received from GAL for phase 1 of Fastway in March 2003.
                                                                                • Second payment is anticipated in 2004/05 towards phases 2 and 3
                                                                                    of Fastway.




                                                                                                                                                                                             93
Gatwick Airport Sustainable Development Strategy and Legal Agreement: Verified Monitoring Report for the year ended 31 March 2004                                     WEST SUSSEX
COUNTY COUNCIL



 12.6          To use reasonable endeavours to encourage Railtrack to        Verification History                                                    Action Plan:
               bring forward by 2005 a strategy and programme for            00/01     01/02     02/03     03/04     04/05     05/06     06/07       • WSCC to maintain pressure on SRA
               improving the rail station at the Airport to facilitate                 07/08     08/09                                                   and Network Rail to produce a
               transport interchange                                           ê        ê        l (1)
                                                                                                 l          ê                                            draft strategy.
                                                                                                                                                     • Resurrect discussions after
                                                                             Status: Ongoing                                                             publication of BML RUS by the SRA.
                                                                             Progress:
                                                                             • Improvements to train information, passenger advice facilities and
                                                                                 passenger circulation have been carried out.
                                                                             • A passenger flow survey was carried out at the station in 2003.
                                                                             • The limited funds available to the SRA and the reduction of the
                                                                                 South Central franchise from 20 years to 7 years has affected the
                                                                                 early prospect of major capital improvements at the station.
                                                                             • SRA undertaking stakeholder consultation on Brighton Mainline.
                                                                             • Discussions about station on hold until outcomes of BML Route
                                                                                 Utilisation Study are published in early 2005.
 12.7(i)       To monitor compliance with the obligations of the             Verification History                                                    Action Plan:
               County Council and to provide the results of that             00/01     01/02     02/03     03/04     04/05     05/06     06/07       • The County Council to continue to
               monitoring to the Company for inclusion in the                          07/08     08/09                                                   monitor of compliance with its
               Monitoring Report to be prepared by the Company in              ê       l (1)
                                                                                       l            ê       ê                                            obligations.
               accordance with the timetable and requirements set out                                                                                • The County Council to pay its
               in Obligation 10.1                                            Status: Ongoing                                                             contributions to the environmental
                                                                             Progress:                                                                   consultant’s fees.
 12.7(ii)      To pay an equal contribution with the Borough Council         • WSCC has monitored the compliance with its obligations and paid
               towards the 50% cost of the Environmental Consultant              its contribution to the environmental consultant’s fees.
               to be appointed pursuant to Obligation 10.1




                                                                                                                                                                                         94
Gatwick Airport Sustainable Development Strategy and Legal Agreement: Verified Monitoring Report for the year ended 31 March 2004
                                                  GLOSSARY


GLOSSARY
                                                                                                GPU                Ground Power Unit
AAD               Applied Acoustic Design (a noise consultant to BAA Gatwick)                   GRP                Ground Run Pen
AAN               Airfield Advice Notice                                                        HA                 Highways Agency
ACI               Airports Council International                                                HAL                Heathrow Airport Limited
AEA               AEA Technology (Air Quality Consultants)                                      HCCMP              Horley Crawley Countryside Management Project
AED               Aviation Environmental Division, DETR                                         HDC                Horsham District Council
AFV               Alternative Fuelled Vehicles                                                  HR                 Human Resources department, BAA Gatwick
ANMAC             Air Noise Monitoring Advisory Committee (convened by DETR)                    ICAO               International Civil Aviation Association
AOA               Airline Operators Association                                                 KPI’s              Key Performance Indicators
AOC               Airline Operators Committee                                                   LAs                Local authorities
AOD               Above Ordinance Datum                                                         LATCC              London Area and Terminal Control Centre (part of NATS)
APU               Auxiliary Power Unit                                                          LEA                Local Education Authority
AQM               Air Quality Management                                                        London ACC         London Airport’s Consultative Committee
BAPS              Bio-Diversity Action Plans                                                    LPG                Liquid Petroleum Gas
BBV               Drainage Consultants to BAA                                                   MAFF               Ministry of Agriculture Fisheries and Food
BOD               Biological Oxygen Demand                                                      MDI                Managing Director’s Instruction
CAA               Civil Aviation Authority                                                      MSDC               Mid Sussex District Council
CAEP              Committee on Aviation Environmental Protection                                MVDC               Mole Valley District Council
CARE              Central Airport Recycling Enclosure                                           NAQS               National Air Quality Strategy
CBC               Crawley Borough Council                                                       NaTMAG             Noise and Track Monitoring Advisory Group (convened by BAA Gatwick)
CBI               Confederation of British Industries                                           NATS               National Air Traffic Services
CDAs              Continuous Descent Approaches (by arriving aircraft)                          NETCEN             Division of AEA
Ch2               Chapter 2; an ICAO noise categorisation of aircraft                           NGO’s              Non Governmental Organisation
Ch3               Chapter 3; as above                                                           NPR’s              Noise Preferential departure Routes
CHP               Combined Heat and Power Station                                               NT                 North Terminal
COD               Chemical Oxygen Demand                                                        NWZ                North West Zone
CTP               Company Travel Plan                                                           PSCC               Passenger Services Sub Committee
dB                Decibels                                                                      QC4                A “quota count” category of aircraft for the purpose of night noise management
DERA              Defence Evaluation Research Agency                                            R&BBC              Reigate and Banstead Borough Council
DETR              Department of Environment, Transport and the Regions                          RET                Rapid Exit Taxiway
DP&E              Director of Planning and Environment, BAA Gatwick                             RPI                Retail Prices Index
EAZ               Education Action Zone                                                         SAGS               Statutory Authority Steering Group
EBPs              Education Business Partnerships                                               SCC                Surrey County Council
EHO               Environmental Health Officer                                                  SDS                Sustainable Development Strategy (published by BAA Gatwick)
EMS               Environmental Management System                                               SEEDA              South East England development Agency
ER                Employee Relations                                                            SEERA              South East England Regional Assembly
ESCC              East Sussex County Council                                                    SIDs               Standard Instrument Departures
F&S               Forecasting and Statistics, BAA plc                                           SRA                Strategic Rail Authority
FEGP              Fixed Electrical Ground Power                                                 SRG                Safety Regulation Group (a division of the CAA)
FEU               Flight Evaluation Unit, BAA Gatwick                                           ST                 South Terminal
FLOP-C            Flight Operations Performance Committee (convened by BAA Gatwick)             STAL               Stansted Airport Limited
GACC              Gatwick Area Conservation Campaign                                            TDC                Tandridge District Council
GAL               Gatwick Airport Limited                                                       TOC                Train Operating Companies
GAPELG            Gatwick Area Planning Environment Liaison Group                               TPS                An engineering consultant to BAA Gatwick
GATCOM            Gatwick Airport Consultative Committee                                        ULSD               Ultra-Low Sulphur Diesel
GATS              Gatwick Airport Transport Strategy                                            WSCC               West Sussex County Council
GOSE              Government of South England
GP sub            General Purposes Sub Committee (A sub-committee of GATCOM)




                                                                                                                                                                                                    95

				
DOCUMENT INFO